2010 Volkswagen Jetta Fuel System Diesel Problems

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE ENGINE SOUNDED VERY ROUGHLY AND UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.

WHILE DRIVING ON THE GEORGE WASHINGTON BRIDGE FROM NYC TO NEW JERSEY, THE CAR BEGAN TO SLOW, THERE WAS A SLIGHT "BUCKING" OF THE ENGINE, AND WARNING LIGHTS ILLUMINATED ON THE DASH (GLOW PLUG MALFUNCTION INDICATOR AND BATTERY MALFUNCTION INDICATOR). I TRIED TO DOWNSHIFT, BUT WAS UNABLE TO ENGAGE GEARS OR CONTROL THE SPEED OF THE VEHICLE. THE CAR SLOWED TO A STOP AND I PUT ON MY EMERGENCY FLASHERS. THE ENGINE WAS STILL RUNNING, BUT I WAS UNABLE TO ENGAGE THE GEARS TO MAKE IT GO. *TR

I STARTED THE MORNING OF 12/17/2014 JUST AS I DO EVERY MORNING: WENT OUT TO MY CAR, TURNED THE KEY OVER TO WARM THE GLOW PLUGS, AND STARTED IT UP. AS I PROCEEDED TO PULL OUT OF MY DRIVEWAY, I DID NOT NOTICE ANYTHING UNUSUAL. ABOUT 50 FEET DOWN THE ROAD ON A SLIGHT GRADE, MY CAR JUST CUT OFF. THERE WERE NO WARNINGS WHATSOEVER. THE GLOW PLUG LIGHT FLASHED, ALONG WITH A "SERVICE ENGINE" INDICATOR. SINCE I WAS ON A SLIGHT GRADE, I WAS ABLE TO ROLL BACKWARDS AND, WITH STRUGGLE, TURN THE WHEEL AND BACK INTO MY DRIVEWAY. THIS WAS A SAFETY ISSUE PRIMARILY BECAUSE AT ANY MOMENT SOMEONE COULD HAVE NOT REALIZED I WAS STOPPED IN THE MIDDLE OF THE ROAD AND SLAMMED INTO ME. I WAS HONESTLY FRIGHTENED FOR MY SAFETY AND WELL-BEING. THIS IS A WELL KNOWN HIGH PRESSURE FUEL PUMP ISSUE. *TR

I WAS DRIVING MY VW ON A 3 LANE ROAD WHEN THE GLOW PLUG LIGHT BEGAN FLASHING AND ABOUT 2 MINUTES LATER THE CAR ENGINE SHUT OFF AND WOULD NOT RESTART, WHICH LEFT ME IN THE MIDDLE LANE BLOCKING THE EVENING RUSH HOUR TRAFFIC ON A VERY BUSY ROAD. THE VW SERVICE SHOP TELLS ME THAT THE FUEL PUMP BROKE AND THERE IS METAL IN MY FUEL FILTER. I HAVE ALWAYS FUELED WITH DIESEL FROM SHELL AND I CAN OBTAIN ALL OF MY RECEIPTS TO PROVE IT SINCE I ALWAYS USE MY CREDIT CARD TO PAY FOR FUEL. *TR

DRIVING AND GLOW PLUG LIGHT STARTED FLASHING ON DASH AND LOST POWER (MAX ABOUT 40 MPH). PULLED OVER AND TURNED OFF VEHICLE. STARTED AGAIN, GLOW PLUG LIGHT WENT AWAY AND VEHICLE STILL NOT AT FULL POWER (MAX ABOUT 40 MPH). THEN, A SOLID GLOW PLUG AND CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED. VEHICLE WOULD NOT START. MECHANICS DIAGNOSIS: HIGH PRESSURE FUEL PUMP (HPFP) FAILURE (DISINTEGRATED) AND METAL PIECES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR

I WAS DRIVING HOME WITH MY 5 YEAR OLD DAUGHTER IN THE BACK SEAT. AS I APPROACHED A BLIND CURVE ON HWY 133 IN BRUNSWICK COUNTY NC, MY CAR SHUT OFF AND THE DIESEL FUEL LIGHT CAME ON. I WAS ALMOST HIT BY TWO VEHICLES BEHIND ME AT THE TIME BECAUSE I REDUCED SPEED AND THEY COULD SEE WELL INSIDE THE CURVE. I HAD IT TOWED TO THE MECHANIC AND HE INDICATED THAT IT LOOKED LIKE A HIGH PRESSURE FUEL PUMP FAILURE. HE SAID THIS WAS AN ONGOING PROBLEM WITH VOLKSWAGEN. IT COULD HAVE COST ME MY LIFE.. 2010, JETTA TDI. *TR

MY 2010 JETTA SPORTSWAGEN TDI DIESEL STALLED WHILE MOVING FROM A DRIVEWAY ONTO A RESIDENTIAL STREET. THERE WAS NO WARNING OF IMMINENT DISABLEMENT EXCEPT FOR A 5 SECONDS OF ENGINE "SPUTTER". THE WEATHER WAS WARM AND DRY, AND THE BATTERY HAD JUST BEEN REPLACED. THE VEHICLE WAS TRUCKED TO THE VW DEALERSHIP IN CERRITOS CA. THE SERVICE MANAGER SEEMED TO SENSE THE NATURE OF THE PROBLEM, AND THE CAR WAS INSPECTED BY A VWOA REPRESENTATIVE ON THE FOLLOWING BUSINESS DAY. METAL CONTAMINATION WAS FOUND IN THE FUEL SYSTEM. THE FUEL SYSTEM WAS REPLACED, INCLUDING THE FUEL PUMP, AFTER ONE EXTRA DAY OF WAITING FOR THE DELIVERY OF THE NECESSARY PARTS. ALTHOUGH THE VEHICLE WAS OUT OF WARRANTY, VWOA APPROVED THE REPAIR AT THEIR EXPENSE. I FEEL THAT THIS TYPE OF ABRUPT ENGINE FAILURE IS A SERIOUS SAFETY ISSUE THAT COULD HAVE CAUSED A CRASH IF IT OCCURRED ON A MORE HEAVILY TRAVELED ROADWAY. *TR

AFTER DRIVING FOR 5 MINUTES AND WITH NO WARNING WHATSOEVER THE GLOW PLUG LIGHT STARTED FLASHING AND THE CHECK ENGINE LIGHT CAME ON. I LOST 80% OF MY POWER. DROVE IT FOR 5 MORE MINUTES AND IT STOPPED AND WOULD NOT START. TOWED IT TO THE DEALER WHO TURNED THE IGNITION ON AND AFTER HEARING MY DESCRIPTION OF THE FAILURE SAID IT IS MOST LIKELY A FUEL DELIVERY SYSTEM PROBLEM. HE SEEMED TO KNOW WHAT WAS WRONG AND SAID THAT IF THE HPFP FAILED I PROBABLY HAD METAL THROUGHOUT THE SYSTEM WHICH WOULD BE A MAJOR REPAIR JOB. *TR

2010 JETTA SPORTWAGEN TDI. FAILED TO START. DEALERSHIP INDICATED PROBLEM WITH FUEL SYSTEM. TESTED DIESEL FUEL NO ISSUES. SUGGEST REPLACEMENT OF FUEL RETENTION VALVE, BUT UNCERTAIN IF THIS WILL SOLVE PROBLEM. MAY RELATE TO NHTSA ACTION NUMBER : EA11003. *TR

CAR BROKE DOWN ON HIGHWAY. TOWED TO DEALER AND WE WERE TOLD THERE WERE METAL SHAVINGS THROUGHOUT FUEL SYSTEM AND THAT IT WOULD COST $6000 TO REPAIR. WE NOTICED THAT NHTSA HAS AN OPEN INVESTIGATION (EA11003) FOR THIS EXACT PROBLEM. LINK: HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/DEFECTSUMMARY2.CFM?INV_ID=20944&TYPE=VEHICLE&TYPENUM=1&CMPT_ID=158&PROD_ID=728769&MAKE=VOLKSWAGEN&MODEL=JETTA%20SPORTWAGEN&MODEL_YR=2010 THANK YOU. *TR

VEHICLE: 2010 VW JETTA TDI (DIESEL) ENTERED HIGHWAY AND ACCELERATED UP TO APPROX 40 MPH THEN VEHICLE STARTED TO STALL. A LOUD RATTLING NOISE WAS HEARD THEN "CHECK ENGINE LIGHT" CAME ON. WE IMMEDIATELY PULLED OVER TO SHOULDER AND TURNED ENGINE OFF. (ENGINE DID NOT STALL OUT/OFF BY ITSELF, WE TURNED ENGINE OFF AFTER PULLING OVER) ATTEMPTS TO RE-START ENGINE FAILED. STARTER WOULD TURN ENGINE OVER BUT IT WOULD NOT START UP. SUBSEQUENTLY WE USED A DIAGNOSTIC CODE TOOL WHICH INDICATED THAT THERE WAS A PROBLEM WITH FUEL PRESSURE. WE HAD 1/2 TANK OF DIESEL SO WE DID NOT RUN OUT OF FUEL. BATTERY WAS STRONG ENOUGH TO TURN OVER ENGINE AND ALL ELECTRICAL SYSTEMS STILL WORKED. WE BELIEVE THIS MAYBE AN ISSUE WITH THE FUEL PUMP FAILING. *TR

UPON STARTING THE VEHICLE TODAY (DECEMBER 5, 2013), AT +15 DEG F (MORNING LOW WAS -22 F), THE GLOW PLUG LIGHT BEGAN BLINKING AND A WARNING BELL RANG, SIGNIFYING "CHECK ENGINE". THE ENGINE STARTED IMMEDIATELY AND CONTINUED TO RUN BUT HAD NO POWER ABOVE 2,000 RPM. THIS IS THE SECOND (APPARENT) HIGH PRESSURE FUEL PUMP FAILURE ON THIS VEHICLE, THE FIRST OCCURRING ON AUGUST 20, 2013 AT ~55,000 MILES, AT HIGHWAY SPEED, WITH THE SAME LOSS OF POWER SYMPTOM AND "CHECK ENGINE" INDICATION. THAT INCIDENT WAS LUCKILY WITHIN TEN MILES OF THE DEALERSHIP AND I WAS ABLE TO DRIVE THE CAR TO THE DEALER. THE DEALER DETERMINED THAT THE FUEL WAS NOT CONTAMINATED AND THAT THE FUEL PUMP HAD FAILED AND THEN REPLACED IT UNDER THE ORIGINAL POWER TRAIN WARRANTY. PRIOR TO THAT FIRST FAILURE THE CAR WAS EXPERIENCING SLIGHT 'MISSING' DURING ACCELERATION OR STEADY SPEED IN THE 2100-2500 RPM BAND. THE SAME MISSING WAS OCCURRING SOON AFTER THE FUEL PUMP REPLACEMENT, PRIOR TO THE CURRENT FAILURE. I AM THE ONLY PERSON THAT HAS EVER FUELED THE VEHICLE AND THERE IS 0% CHANCE THAT THE FUEL CURRENTLY (OR EVER) IN THE VEHICLE CONTAINED ANY GASOLINE OR BIODIESEL, UNLESS A GAS STATION WAS SELLING CONTAMINATED FUEL. THE DEALER ALSO INSTALLED THE PREVENTIVE FILLER RECEPTACLE THAT DOES NOT ALLOW A GAS HOSE NOZZLE SOON AFTER THE FIRST FUEL PUMP WAS REPLACED, DURING A NORMAL OIL CHANGE SERVICING. AS OF THIS WRITING, ON THE AFTERNOON OF DECEMBER 5, 2013, THE DEALER'S SERVICE AGENT HAS REQUESTED THAT I DRIVE APPROXIMATELY 220 MILES OVER A HIGH MOUNTAIN PASS, TO DELIVER THE CAR FOR DIAGNOSIS AND REPAIR. *TR

CAR LOST POWER BUT DID NOT DIE COMPLETELY. LIMPED TO DEALER AND WAS INITIALLY TOLD THERE WAS WATER IN THE DIESEL FUEL, THREE DAYS LATER IT WAS CALLED JUST 'CONTAMINATION' (NOT FURTHER IDENTIFIED) THAT NECESSITATED A COMPLETED FUEL SYSTEM REPLACEMENT. TOTAL COST $6300 - $8500 DEPENDING ON WHETHER THE FUEL TANK NEEDS TO BE REPLACED. DEALER CONFIRMED THAT FUEL PUMP FAILURE COULD ALSO CAUSE FUEL SYSTEM CONTAMINATION AND SINCE THE FUEL PUMP IS CONSIDERED PART OF THE DRIVE TRAIN (WARRANTY - WISE) IT IS COVERED FOR 50,000 MILES. *TR

AT HIGHWAY SPEED, 55 MPH, THERE WAS A LOUD CLUNK AND THE ENGINE SHUT OFF. I COASTED TO THE SHOULDER AND COULD NOT GET THE CAR TO RESTART. I WAS TOWED TO THE DEALER AND WAS TOLD THE FOLLOWING: INJECTORS 3 & 4 WERE MALFUNCTIONING AND NEEDED TO BE REPLACED. HISTORY: 1 MONTH AGO THE GLOW PLUG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. I TOOK THE CAR TO THE DEALER FOR SERVICE, THEY READ THE CODES AND SWITCHED THE #2 & #3 GLOW PLUGS TO DECIDE IF IT WAS THE HARNESS OR THE GLOW PLUGS THEMSELVES. AFTER A FEW MORE WEEKS THE LIGHT WAS ON CONTINUOUSLY AND MY WIFE HAD THE CAR GO CLUNK AND DIE ON THE FREEWAY. SHE GOT IT TO RESTART AFTER A FEW MINUTES AND WE HEADED DIRECTLY TO THE DEALERSHIP FOR THE REPLACEMENT GLOW PLUGS. THE DEALER REPLACED ALL 4 GLOW PLUGS. YESTERDAY, THE CLUNK HAPPENED AGAIN AND WE ARE NOW BACK AT THE DEALER DECIDING WHAT TO DO. THE DEALER SAYS REPLACE ALL 4 INJECTORS AND THAT SHOULD FIX THE PROBLEM. I SAY HOW DO WE CHECK THE HIGH PRESSURE FUEL PUMP AS THAT IS LIKELY THE REAL PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL PUMPS HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. ..UPDATED 12-05-13 *BF

AFTER NORMAL REFUELING (WITH DIESEL, 100% CONFIDENT BASED ON THE STATION AND LOCATION OF THE PUMP), WITHIN TWO DAYS WE TOOK A SMALL 100 MILE TRIP. 40 MILES INTO THE TRIP FAILURE RESULTED AND THE ENGINE BEGAN TO STALL AT NORMAL HIGHWAY SPEEDS (70-75MPH). NOT KNOWING THE NATURE OF THE FAILURE WE WERE ABLE TO LIMP ALONG UNTIL WE REACHED SAFETY AND WERE IN A LOCATION WHERE WE HAD ASSISTANCE IF NEEDED FROM FAMILY AND FRIENDS. WE TOWED THE CAR BACK HOME ($250), AND WHEN THE DEALER OPENED UP ON MONDAY WE WERE TOLD WHAT THE ISSUE WAS. DOING SOME RESEARCH WE FOUND MANY, MANY OTHER PEOPLE WITH THE SAME SCENARIO AS FOUND IN NHTSA INVESTIGATION EA11003. OUR VEHICLE JUST EXPIRED ITS NORMAL WARRANTY (67,000 MILES) AND THE 2010 ONLY CAME WITH 60,000 MILE WARRANTY VS. THE CURRENT 100,000 MILE WARRANTY. THIS ISSUE APPEARS TO BE ENTIRELY A DESIGN FLAW AND A KNOWN ISSUE. WE LOVE THE CAR, AND IT HAS BEEN THE BEST CAR WE HAVE EVERY OWNED UP UNTIL THIS POINT. I HOPE THAT VOLKSWAGEN ASSUMES RESPONSIBILITY AND KEEPS A LIFETIME CUSTOMER. *TR

AFTER A LONG DRIVE (ABOUT 300 MILES) AND DINNER, I WAS PULLING OUT OF THE PARKING SPOT AND SUDDENLY THE GLOW PLUG LIGHT CAME ON AND A NOTICE FOR THE CHECK ENGINE LIGHT THEN THE CAR STALLED. I TRIED STARTING IT AND IT RAN ABOUT 1 MINUTE THEN STALLED AGAIN. I STARTED IT A THIRD TIME AND MANAGED TO GET THE CAR ABOUT 100 FEET BEFORE IT STALLED. I COULD NOT RESTART. HAD IT TOWED TO THE DEALERSHIP. THE HIGH PRESSURE FUEL PUMP WAS GONE AND ASSOCIATED DAMAGE DONE TO THE TUNE OF ABOUT $6000. AM CURRENTLY REQUESTING THAT THE REPAIRS BE PAID FOR BY VW. I ALWAYS USE DIESEL FUEL AND NEVER PUT ANY GASOLINE IN MY CAR AND CAN BACK THIS UP WITH DOCUMENTATION. I FILLED UP THE TANK ABOUT 70 MILES UP THE ROAD AND THERE'S NO WAY IT COULD HAVE RUN THAT FAR ON GAS. I'VE OWNED DIESEL CARS FOR MOST OF MY DRIVING LIFE. I AM LUCKY THIS DIDN'T HAPPEN ON THE FREEWAY OR REMOTE LOCATION. *TR

THIS IS A TURBODIESEL (TDI) SPORTWAGEN MODEL. DRIVING AT NIGHT ON 2 LANE COUNTY ROAD SUDDENLY LOST POWER, STALLED IN TRAFFIC LANE AND WOULD NOT RESTART.CHECK ENGINE LIGHT CAME ON WHEN IT STALLED. NO PRIOR WARNING OF PROBLEM. LOCAL SERVICE FOUND METAL PARTICLES FROM INTERNAL FAILURE OF HIGH PRESSURE FUEL PUMP. VEHICLE WILL HAVE TO BE TOWED 50 MILES OR MORE FOR EVALUATION BY VOLKSWAGEN. ESTIMATED REPAIR COST $3,000 TO $4000 TO CLEAN OR REPLACE CONTAMINATED COMPONENTS. NOTE: APPEARS TO RELATE TO NHTSA EA11003. *TR

WHILE DRIVING ON THE FREEWAY AT ABOUT 75MPH THE VEHICLE SUDDENLY LOST POWER AND WAS DIFFICULT TO GET IT TO STAY AT 20MPH WHILE ATTEMPTING TO CHANGE LANES AND GET TO THE SIDE OF THE FREEWAY. ONCE SAFELY OFF TO THE SIDE OF THE ROAD THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO CLOSEST VW DEALER AND ALTHOUGH IT IS 60K MILES OUT OF WARRANTY VW COVERED THE REPAIR.... "FOUND LOW FUEL SYSTEM PRESSURE STORED IN ECM AND METAL IN FUEL METERING VALVE. REPLACED FUEL SYSTEM AND CLEAN FUEL RETURN & SUPPLY LINES. DRAIN FUEL AND REPLACED FUEL PUMP DUE TO EXCESSIVE METAL IN..." *TR

2010 VW TDI JETTA : I OWN A 2010 VW TDI JETTA I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 117,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY ALSO ON THE BACK OF MY CAR . THE CAR HAD FUEL RUNNING ON THE EXHAUST SYSTEM I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY ADVISED THAT TWO FUEL INJECTORS NEEDED TO BE REPLACED DUE TO THE FACT OF THE INJECTORS SPRAYING FUEL ON TO ALL ENGINE AREA AT A COST OF $1300. THEY REPLACED TWO OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO TWO WEEKS BETWEEN ALL FOUR VISITS. MY CONCERN IS THAT THE OTHER INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN ALONG WITH A FIRE AT SOME POINT. *TR

CAR WAS STOPPED AT A RED LIGHT, WHEN LIGHT CHANGED TO GREEN I LET OUT ON THE CLUTCH AND THE MOTOR DIED AND WOULDN'T START. AFTER GETTING THE CAR OUT OF THE MIDDLE OF THE ROAD DURING RUSH HOUR GOT IT TOWED TO DEALERSHIP. DEALERSHIP FOUND METAL IN FUEL SYSTEM FROM FAILED HPFP. *TR

VEHICLE STOPPED RUNNING AFTER AN AUDIBLE DING, AND A CHECK ENGINE MESSAGE APPEARED ON THE DASHBOARD DISPLAY. WAS ABLE TO RESTART WITH DIFFICULTY AND PROCEEDED ABOUT ONE BLOCK WHEN THE VEHICLE RUNNING STOPPED AGAIN. VEHICLE COULD NOT BE RESTARTED AND WAS PUSHED INTO A SERVICE STATION NEARBY. AN ATTENDANT CHECKED THE VEHICLE COMPUTER AND FOUND LOW FUEL PRESSURE. WE WERE THEN TOWED TO A VW DEALER. DEALER CLAIMS THERE IS GASOLINE IN THE FUEL TANK. WE HAVE 4 MONTHS OF FUELING RECEIPTS SHOWING DIESEL PUMP WAS USED, LAST ONE TWO WEEKS PRIOR TO INCIDENT. THE FUEL TANK AT TIME OF INCIDENT WAS AT 1/4. PRIOR TO THE INCIDENT, THERE WERE NO SYMPTOMS OF PERFORMANCE PROBLEMS. *TR

I AM A 51 YEAR OLD DISABLED MAN WITH FULL TIME CUSTODY OF MY 2 KIDS. I DRIVE A 2010 VW JETTA TDI CLEAN DIESEL BOUGHT SLIGHTLY USED WITH 38000 MILES ON IT AND JUST AFTER THE EMISSIONS WARRANTY OF 80000 MILES RAN OUT THE DIESEL PARTICULATE FILTER FAILED ON THE CAR WITH UNDER 88000 MILES ON THE CAR AND IT'S A $2400.00 REPAIR. I FILED A COMPLAINT WITH VWOA AND AFTER INVESTIGATING THEY PAID 100% PARTS AND LABOR ON THE REPAIRS. BUT 3 WEEKS LATER THE SAME PARTS FAIL AND ANOTHER CALL WAS MADE TO VWOA AND I TOLD THEM THE SAME PARTS FAILED THAT WERE JUST INSTALLED AND THEY REFUSE TO SUPPLY THE PARTS OR LABOR TO FIX THE CAR INSTEAD THEY ARE SENDING ME A LETTER THAT THEY REFUSE TO FIX A $2400.00 EMISSION PROBLEM AND I WILL HAVE TO FILE FOR A EMISSIONS WAVER FROM THE CT. DMV . SO MY 2010 VW CLEAN DIESEL WILL NOT PASS IT'S FIRST EMISSIONS TEST INSTEAD WITH THE DMV WAIVER I WILL LEGALLY SPEW SMOKE AND SOOT OUT THE TAILPIPE OF MY VW CLEAN DIESEL AND AFTER READING MANY VW TDI ENTHUSIAST FORUMS THERE ARE LOT AND LOTS OF OTHER PEOPLE WITH VW'S WITH THE SAME PROBLEM. SO THERE IS NOTHING CLEAN ABOUT VOLKSWAGEN'S CLEAN DIESEL STAY AWAY FROM BUYING ONE. *TR

ROUTINE FUEL FILTER REPLACEMENT REVEALED METAL FLAKES IN THE FUEL FILTER INDICATIVE OF FUEL PUMP FAILURE WHICH COULD LEAD TO ENGINE FAILURE AT SPEED. VEHICLE: 2010 JETTA TDI SPORTWAGON (DIESEL). *TR

VW JETTA SPORTSWAGEN TDI. SAME INCIDENT AS COMPLAINT 10508928 AND APPARENTLY MANY OTHERS. THE FUEL PUMP "EXPLODED" (DEALER'S WORD) SENDING METAL SHRAPNEL THROUGH THE WHOLE FUEL SYSTEM. GLOW PLUG LIGHT CAME ON FIRST. CAR DIED WHILE DRIVING ON HIGHWAY. VW FIXED FOR FREE, AND PRETENDED THAT THIS WAS GENEROUS, WHEN IN FACT IT APPEARS THERE SHOULD BE A RECALL? *TR

THE CAR WAS FUELED UP WITH DIESEL FUEL DURING A ROAD TRIP. AFTER DRIVING FOR SEVERAL HOURS AFTER THE REFUEL ON THE HIGHWAY IN THE EVENING, THE GLOW PLUG SENSOR FLASHED, FOLLOWED BY A SUDDEN LOSS OF POWER. THE CAR WAS PULLED OVER TO THE SHOULDER AND UNABLE TO BE RE-STARTED. THE CAR WAS THEN TOWED TO THE CLOSEST VW DEALER. THE DEALER DETERMINED THAT THE FUEL PUMP FAILED, CAUSING METAL FRAGMENTS TO BE SENT THROUGHOUT THE FUEL SYSTEM. VW DEALER WILL NOT WARRANTY THE HPFP FAILURE. *TR

DURING A NORMAL FUEL FILTER REPLACEMENT I NOTICED METAL SHAVINGS IN THE FUEL FILTER. HAVING BEEN AWARE OF THE FAILURE RATE OF THE HP PUMP ON THE TDI'S I TOOK IT TO MY LOCAL VW DEALER THE NEXT DAY. THE SERVICE MANGER ASSISTED ME PERSONALLY. THE TECHNICIAN REMOVED THE FUEL FILTER AND IN THE BOTTOM OF THE FUEL FILTER THERE WERE SHAVINGS PRESENT. HE THEN REMOVED TANK FUEL PUMP AND THERE WAS NO EVIDENCE OF WATER NOR GAS FOUND IN THE DIESEL TANK. THE DEALERSHIP CALLED VOA'S TECH LINE AND WITHIN A HALF AN HOUR I WAS GIVEN A FREE LOANER CAR. MOST MAJOR PARTS WERE REPLACED IN THE FUEL SYSTEM INCLUDING THE HPP, THE REGULAR FUEL PUMP, ALL FOUR INJECTORS AND ALL OF THE FUEL LINES IN THE FUEL SYSTEM. THE DIESEL IN THE TANK WAS DRAINED THE TANK WAS FLUSHED OUT AND REFILLED WITH FRESH DIESEL AS WELL AS ALL OF THE FUEL FILTERS WERE REPLACED. THE CAR WAS RETURNED TO ME ON THE 30TH OF APRIL 2013 WITH A FULL TANK OF DIESEL AND COMPLETELY DETAILED. THE CAR SEEMS TO BE RUNNING JUST FINE BUT THEN AGAIN IT WAS RUNNING JUST FINE WHEN I DISCOVERED THE PROBLEM. *TR

ENGINE STALLED AND SHUT OFF WHILE I WAS AT A 4-WAY STOP SIGN. CAR WAS TOWED TO VW SPECIALIST CENTER AND WAS DETERMINED THAT TDI FUEL PUMP AND INJECTOR SYSTEM HAD FAILED. VW SPECIALIST DETERMINED THAT THIS IS A COMMON EVENT WITH TDI FUEL SYSTEMS. FRESH DIESEL FUEL WAS FUELED IN MY VW AND DROVE FOR 6 MILES TO WHEN ENGINE STALLED OCCURRED. VW SPECIALIST INVESTIGATED AND DETERMINED THERE WAS NO CROSS CONTAMINATION OF DIESEL FUEL, WITH WATER OR GASOLINE. DIESEL FUEL WAS 100% DIESEL IN FUEL SYSTEM. *TR

2010 VW JETTA TDI'S CHECK ENGINE AND GLOW PLUG LIGHTS WENT ON. VEHICLE ERROR CODE READ P0087. VEHICLE ENTERED "LIMP MODE" AND TURBO STOPPED FUNCTIONING. TOWED VEHICLE TO VW DEALERSHIP FOR DIAGNOSIS SUSPECTING IMMINENT HPFP FAILURE AT MY COST. PAID THE DEALERSHIP $100 TO DIAGNOSE THE VEHICLE. DEALER DETERMINED IT WAS A SECONDARY FUEL PUMP ISSUE, REPAIRED THE PUMP, AND CLEARED THE CODE, WHICH COST ME APPROXIMATELY $760. WITHIN 2 HOURS OF PICKING UP MY VEHICLE, THE CHECK ENGINE AND GLOW PLUG LIGHTS WENT BACK ON, VEHICLE ENTERED "LIMP MODE" AND THEN COMPLETED STALLED. THE VEHICLE WOULD NOT RE-START. VEHICLE WAS TOWED BACK TO VW DEALERSHIP, THIS TIME AT THEIR COST. DEALER PROVIDED ME WITH A RENTAL CAR, AT THEIR COST. ONE DAY LATER, DEALER DIAGNOSED ISSUE AS A CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE (HPFP). DUE TO THE DISINTEGRATION OF THE HPFP, SHARDS OF METAL ENTERED THE ENGINE AND FUEL SYSTEM. THE DEALER INFORMED ME THAT A LARGE PORTION OF THE VEHICLE'S FUEL SYSTEM WOULD NEED TO BE REPLACED AS A RESULT OF THIS HPFP FAILURE. WHILE THE VEHICLE IS NOT UNDER WARRANTY ANY LONGER, VW CHOSE TO COVER THE REPAIR (PERHAPS IT IS DUE TO FACT THAT I BROUGHT THE VEHICLE IN AND MADE THEM AWARE OF MY SUSPICIONS, YET THEY CHOSE TO SLOUGH OFF MY DIAGNOSIS). FROM THE NUMBER OF COMPLAINTS THAT I HAVE READ ABOUT THIS SAME ISSUE OCCURRING TO COUNTLESS OTHERS, VW IS CLEARLY AWARE OF THE ISSUE, AND SHOULD MOST CERTAINLY RECALL THIS VEHICLE FOR THIS ISSUE. *TR

IDIOT LIGHTS CAME ON, KNOCKING SOUNDS FROM ENGINE, AND CAR STALLED. HAD CAR TOWED TO DEALER. DEALER BASICALLY REPLACED ENTIRE FUEL SYSTEM. APPEARS THAT FUEL PUMP DISINTEGRATED AND SENT METAL CHIPS INTO INJECTORS. CAR SERVICED AT PACIFIC VOLKSWAGEN, HAWTHORNE CALIFORNIA. INVOICE NO. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FAILURE OF HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN WEAK POINT WITH THE VW DIESEL JETTA PRODUCED IN 2009 AND 2010. THEY HAVE MODIFIED THE PUMP THREE TIMES. I WAS TRAVELING ALONG US HIGHWAY 41 IN TAMPA FLORIDA AND THE PUMP FAILED CAUSING ME TO DIE OUT RIGHT ON THE HIGHWAY AROUND 4:00PM. *TR

WHILE ON A TRIP DRIVING 35 MPH, THE HIGH PRESSURE FUEL PUMP (HPFP) ON MY 2010 JETTA TDI FAILED, CAUSING THE CAR TO LOSE POWER. THE SQUIGGLY LIGHT CAME ON AND I PULLED INTO A PARKING LOT WHERE THE CAR STALLED AND WOULD NOT START AGAIN. HAD WE BEEN ON THE FREEWAY, IT COULD HAVE CAUSED A SERIOUS ACCIDENT, HENCE THE COMPLAINT. ALSO, I HAVE SOME CONCERN THAT VW AMERICA IS BLAMING CUSTOMERS BY SUGGESTING THIS HAPPENS WHEN GASOLINE INSTEAD OF DIESEL IS USED. I WANT TO STATE UNEQUIVOCALLY AS THE ONLY ONE WHO EVER FILLS UP THE TANK THAT I HAVE ALWAYS PUT DIESEL IN THE TANK AND HAVE A RECEIPT INDICATING I HAD PUT IN DIESEL THE DAY BEFORE THE CAR STALLED. I BELIEVE THIS MAY BE A DESIGN FLAW OF THE HPFP AND IF SO, THE CAR SHOULD BE RECALLED AND THE ISSUED FIXED. *TR

2010 VW JETTA TDI - HIGH PRESSURE FUEL PUMP PROBLEMS RESULTING IN PIECES DESTROYING FUEL SYSTEM. DAMAGE ESTIMATED AT $10,000. CAR SPENT ONE MONTH LAST YEAR IN THE SHOP FOR RELATED ISSUES. *TR

WHILE DRIVING ON A RESIDENTIAL STREET BELOW THE POSTED SPEED LIMIT OF 25 MPH, ODD KNOCKING NOISES WERE HEARD. THE DRIVER CAME TO A STOP AT A STOP SIGN WHERE THERE WAS A COMPLETE LOSS OF POWER - THE ENGINE HAD STOPPED. THE DIESEL INDICATOR LIGHT CAME ON. AFTER A BRIEF PAUSE, THE DRIVER TRIED TO START THE CAR UNSUCCESSFULLY. THE DRIVER THEN CALLED ROADSIDE ASSISTANCE, AND THE VEHICLE WAS TOWED TO A VW DEALER WITHIN 2 MILES OF THE INCIDENT. THE SERVICE AGENT IMMEDIATELY MET THE DRIVER, AND THE VEHICLE WAS IMMEDIATELY TOWED TO SERVICE AWAY FROM THE VIEW OF OTHER VW CUSTOMERS. AFTER 6 HOURS, THE SERVICE AGENT AT THE VW DEALER INFORMED THE DRIVER THAT THERE WAS A COMPLETE DESTRUCTION OF THE HIGH PRESSURED FUEL PUMP ALONG WITH THE NEED TO REPLACE THE ENTIRE FUEL SYSTEM. DRIVER HAS MAINTAINED DIESEL RECEIPTS AND MILEAGE LOG THROUGHOUT THE OWNERSHIP OF THE VEHICLE. 2 STALL INCIDENTS (FROM WHICH THE DRIVER WAS ABLE TO RESTART THE VEHICLE) OCCURRED 11 MONTHS EARLIER IN SEPTEMBER 2011. NO OTHER NOTABLE INCIDENTS HAVE OCCURRED. DRIVER HAS ALSO COMPLETED THE RECOMMENDED MAINTENANCE SCHEDULE BY VW AND THE SEVERAL SERVICE BULLETINS ISSUED. THE INCIDENT OCCURRED ON A SLIGHTLY WARMER DAY IN LOS ANGELES ABOUT 85 F. IT OCCURRED AFTER ABOUT 45 MILES OF FREEWAY DRIVING AND AN INITIAL 30-MINUTE STOP AT A COFFEE SHOP. THE DAY BEFORE THE INCIDENT, THE DRIVER JUST HAD RECEIVED THE VEHICLE BACK FROM AN AUTO BODY REPAIR SHOP IN WHICH EXTERIOR REPAIR WORK WAS DONE TO REPLACE THE REAR BUMPER. DAMAGE TO THE REAR BUMPER OCCURRED IN A MINOR ACCIDENT ABOUT 3 WEEKS PRIOR AND ABOUT 700 MILES PREVIOUS. DRIVER CANNOT BE SURE IF THE 2 EVENTS -- THE ACCIDENT AND SUBSEQUENT REPAIR WORK AND THE FAILURE OF THE FUEL SYSTEM -- ARE RELATED. DRIVER WAS SURE TO INDICATE TO THE AUTO BODY REPAIR SHOP THAT VEHICLE WAS A DIESEL, AND THAT GASOLINE SHOULD NOT BE USED. *TR

MALFUNCTION INDICATOR, SERVICE ENGINE BEGAN FLASHING, VEHICLE SHUT DOWN AND WOULDN'T RESTART. FROM FIRST WARNING LIGHT TO SHUT DOWN WAS MAYBE 10 SECONDS OR LESS. TOWED TO DEALER AND TWO WEEKS LATER I HAD A COMPLETELY NEW FUEL SYSTEM. APPARENTLY THERE WAS METAL IN THE FUEL SYSTEM THAT GOT THERE FROM THE HPFP. DEALER REPEATEDLY SUGGESTED THAT I MUST HAVE FILLED THE TANK WITH GASOLINE INSTEAD OF DIESEL. I DON'T APPRECIATE THE SHIFT IN BLAME. I UNDERSTAND THE REPAIR (COVERED UNDER WARRANTY) RUNS CLOSE TO 10K DOLLARS. YIKES. *TR

MALFUNCTION INDICATOR, SERVICE ENGINE NOW WARNING, COMPLETE SHUT DOWN. I'VE BEEN THROUGH THIS BEFORE -- 12000 MILES AGO. TOW TO DEALER, WAIT FOR WORD. COVERED UNDER POWERTRAIN WARRANTY THIS TIME -- COMPLETE FUEL SYSTEM REPLACEMENT AGAIN. WAS TOLD THE HPFP INSTALLED THIS TIME WAS A NEW, MORE ROBUST VERSION. THIS TIME DEALER SUGGESTED THAT THE PROBLEM WAS DUE TO LOW LEVEL OF FUEL IN TANK AND SUGGESTED THAT I NEVER LET THE TANK GET BELOW 1/4. TRIED TO GET SOME ASSURANCE THAT THIS ISSUE WOULD BE COVERED IN THE FUTURE OUTSIDE OF THE STANDARD WARRANTY -- BUT DIDN'T GET ANY. A CAR SUBJECT TO FREQUENT 10000 DOLLAR REPAIRS ISN'T WORTH MUCH, IS IT? *TR

TRAVELING HOME ON INTERSTATE HIGHWAY/CHECK ENGINE LIGHT CAME ON,,,,,CAR MADE FUNNY NOISE UP FRONT,,,,LOST ACCELERATION. PULLED OFF ONTO AN OFF RAMP,,,,OFF TO SIDE OF ROAD. .I TURNED VEHICLE OFF. WOULD NOT RESTART. CALLED TOW TRUCK TO BRING IT HOME. NEXT MORNING HAD IT TOWED TO DEALERSHIP WHERE PURCHASED. TOLD IT WAS A "BAD DIESEL" PROBLEM....(I'D PURCHASED 1/2 TANK DIESEL FUEL 24 HRS PRIOR TO THIS AT STATION I'D NOT BEE TO BEFORE.) SUBSEQUENTLY THEY DRAIN TANK, REPLACED FUEL FILTER, STILL WOULDN'T TURN OVER. SAID THE HIGH PRESSURE FUEL PUMP WAS DESTROYED. GELLED UP STUFF IN FILTER,,,WHAT LOOK LIKE RUST FLAKES.... ESTIMATE FOR REPAIR INTO THOUSANDS.....CALLED INSURANCE CO. AND STARTED A CLAIM FOR LOSS.CALLED VW USA. TO REPORT THIS . LAST NITE GOT PHONE CALL FROM VW LADY SAYING THE WERE GOING TO REPLACE MY WHOLE FUEL SYSTEM AND THEY WOULD COVER COST ! GOOD FOR ME , BUT NOT SURE I WANT TO KEEP A CAR THAT IS SO TOUCHY ABOUT IT'S FUEL. DEALER SHIP CALLED TODAY TO SAY THE SAME ABOUT REPAIR....AND FELT IT WAS AN ACCUMULATION OF DAMAGE FROM WATER IN FUEL.... HOW IS ONE TO KNOW WITH CONFIDENCE WHAT EXACTLY THEY ARE PUMPING FROM A DIESEL FUEL PUMP. WILL PROBABLY TRADE CAR......CAR AT SHOP FOR 1 1/2 WEEKS NOW. ...THIS HAS BEEN AN EYE OPENER. PHONE CALL LAST. *TR

THIS WAS A HIGH-PRESSURE FUEL PUMP FAILURE. AT 03:52 ON 060812 I FILLED MY CAR'S TANK WITH 9.4 GALLONS OF DIESEL FUEL AT THE CAMINO PETROLEUM STATION AT EL CAMINO REAL 698, SOUTH SAN FRANCISCO, CA. (MILEAGE: 43375.) NOTE: I HAVE NEVER MIS-FUELLED THIS VEHICLE; I HAVE BEEN A COMMERCIAL MOTOR VEHICLE DRIVER FOR 25 YEARS. AT APPROXIMATELY 08:00, WHILE DRIVING SOUTHBOUND ON CA INTERSTATE 5 AT EXIT #262, THE GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH AND THE ENGINE'S POWER OUTPUT DECREASED. I PULLED INTO THE BUTTON WILLOW (CALIFORNIA) REST STOP, THEN INTO A PARKING STALL WHEREIN THE ENGINE STOPPED RUNNING; IT WOULD NOT START AGAIN. THE CAR WAS TOWED TO THE FAMILY AUTO GROUP VOLKSWAGEN DEALERS SHOP (IN BAKERSFIELD, CA) WHERE HIGH-PRESSURE FUEL PUMP FAILURE WAS DIAGNOSED. I HAVE BEEN INFORMED BY FAMILY AUTO GROUP'S SERVICE REPRESENTATIVE THAT VOLKSWAGEN'S POWER TRAIN WARRANTY WILL COVER THE COST OF REPAIRS. IT IS MY UNDERSTANDING THAT THE CAR'S ENTIRE FUEL SYSTEM (FROM THE FUEL TANK TO THE FUEL INJECTORS) HAS BEEN REPLACED DUE TO SYSTEM-WIDE CONTAMINATION BY METAL PARTICLES FROM THE HIGH-PRESSURE FUEL PUMP. THE COST OF REPAIRS ARISING FROM THIS SORT OF THING IS ESTIMATED TO BE FROM $6,000.00 TO $10,000.00 IN PARTS AND LABOR. *JB

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROADWAY. THE VEHICLE COASTED TO A STOP AS THE CONTACT MERGED TO THE SHOULDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AFTER TWENTY MINUTES, BUT THE VEHICLE DID NOT START. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THEY WERE UNABLE TO PRODUCE A FAILURE CODE. THE CONTACT WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE REPAIR WAS COVERED BY WARRANTY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,079. UPDATED 6/15/12 *CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED, THE CONSUMER WAS INFORMED THE METAL SHAVINGS WHICH ORIGINATED IN THE FUEL TANK MANUFACTURING PROCESS HAD MIGRATED TO THE MAIN LINE AND CAUSED A TOTAL BLOCKAGE OF FUEL SUPPLY TO THE ENGINE AND THIS WAS THE CAUSE OF THE ENTIRE PROBLEM. UPDATED 06/21/12

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER EA11003 (FUEL SYSTEM, DIESEL) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 03/21/12 *BF UPDATED 03/23/12. *JB

VEHICLE OCCASIONALLY STUMBLES AS IF EXPERIENCING FUEL STARVATION. SEEMS TO HAPPEN WHEN VEHICLE IS ON AN INCLINE. IF STOPPED, ENGINE WILL QUIT WHEN CLUTCH IS ENGAGED. *TR

2010 VOLKSWAGON JETTA STALLED AND WOULD NOT RESTART. DEALER FOUND METAL IN THE FUEL SYSTEM AND REPLACED COMPLETE FUEL SYSTEM PER VTA CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING SOUTHBOUND ON INTERSTATE I-75 AT APPROXIMATELY 12:30AM VEHICLE SUDDENLY LOST POWER AND ENGINE STALLED OUT. VEHICLE WAS ABLE TO MAKE IT OFF INTERSTATE SAFELY AND COAST TO A STOP FIVE MILES FROM OUR EXIT. VEHICLE WOULD NOT RESTART AT ALL, ENGINE WOULD CRANK OVER BUT NOT START. THE VEHICLE WAS TOWED TO DEALERSHIP LATER THAT MORNING. THIS IS THE SECOND INCIDENT OF VEHICLE LOSING POWER AND NOT BEING ABLE TO RESTART IT. FIRST INCIDENT WAS APPROXIMATELY SIX MONTHS PRIOR TO THIS ONE. THERE HAVE BEEN ONLY TWO DRIVERS FOR THIS VEHICLE AND THERE HAS BEEN NO ISSUE OF CROSS CONTAMINATION OF FUELS. THE VEHICLE IS A 2010 TDI JETTA. *TR

VEHICLE QUIT ON A MAIN STREET GOING UP A BRIDGE RISE. HAD HE CAR TAKEN TO THE DEALER WHERE WE PURCHASED FROM. SERVICE MANAGER SAID THERE WAS A LARGE AMOUNT OF METAL FOUND IN THE FILTER ELEMENT. THEY WHERE SENDING FUEL SAMPLES TO VW FOR ANALYSIS. THREE DAYS LATER THEY GAVE ME A RENTAL CAR FOR 10 DAYS. THEY ARE REPLACING EVERYTHING IN THE FUEL SYSTEM, INCLUDING THE TANK. *TR

3 MILES FROM HOME GLOW LIGHT STARTS BLINKING......NOT IN LIMP MODE I GET HOME SWITCH OFF WAIT.....TAKE IT FOR A QUICK SPIN NO MORE FLASHING LIGHT OR PROBLEM. NEXT DAY DRIVE 130 MILES TO PORTLAND NO PROBLEM. I THEN START OUT FOR BEAVERTON AND THE LIGHT STARTS BLINKING AGAIN TURN OFF AGAIN STARTS NO PROBLEM BUT THEN THE LIGHT COMES ON AGAIN. I THEN TAKE IT TO DEALER THEY TAKE A LOOK AND REPLACE THE TANK FUEL PUMP.... I THEN DRIVE IT BACK TO PORTLAND NO PROBLEM UNTIL ALMOST AT MY HOTEL LIGHT STARTS BLINKING AND LIMP MODE. NEXT DAY MANAGE TO JUST MAKE IT BACK TO DEALER THEY GIVE ME A RENTAL AND ORDER IN A VALVE OR SENSOR NOT SURE. CAR IS READY LATE THE NEXT DAY SO I PREFER TO PICK UP TO SAT MORNING.SAT MORNING I GET LESS THAN 1 MILE FROM DEALER AND THE WARNING LIGHTS STARTS AGAIN AND LIMP MODE TAKE IT BACK. FOLLOWING MONDAY I GET A CALL TO ORDER IN SOME PARTS, NEXT DAY I GET ANOTHER CALL THAT THEY ARE REPLACING THE ENTIRE FUEL SYSTEM. REPLACED THE ENTIRE DIESEL FUEL SYSTEM 26+ COMPONENTS UNDER WARRANTY. GOT CAR BACK ON THE 23RD OF NOVEMBER 2011. *TR

VEHICLE DEVELOPED A FUEL LEAK AS A RESULT OF FUEL RAIL FAILURE OF THE PARTS RECALLED PER VOLKSWAGEN RECALL CAMPAIGN NUMBER IS 23J9/V5 & 23J8/K5. DEALER PERFORMED RECALL REPLACING NUMBER 2 FUEL LINE, BUT REMAINING OEM PARTS OF THE FUEL RAIL SYSTEM NOW EXHIBIT SUBSTANTIAL CORROSION, INCLUDING VISIBLE RUST AND PITTING. RECALL NOTICE NOT YET RECEIVED AS OFF 56 DAYS AFTER RECALL WAS ANNOUNCED. *TR

I WAS EXITING THE FREEWAY WHEN MY CAR LOST POWER..THE GLOW PLUG LIGHT STARTED FLASHING AND THE SERVICE ENGINE NOW LIGHT CAME ON...CAR RAN FOR MAYBE ANOTHER 2 MINS AT THE FREEWAY EXIT LIGHT THEN DIED AS I MADE MY WAY TO THE OTHER SIDE OF THE ROAD...I OPENED THE FUEL FILTER CANISTER BEFORE I TOWED IT TO VW..I FOUND THE FUEL FILTER TO BE FULL OF METAL SHAVINGS..NO RUST OR CLOUDY FUEL...JUST METAL SHAVINGS VW DEALER CLAIMED THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. THIS IS A MAJOR DESIGN FLAW!!! *TR

NOTICED DIESEL LEAKAGE AROUND THE SECOND VALVE OF MY TDI ENGINE. NONE OF THE OTHER VALVES ON THE 4 CYLINDER ENGINE DEMONSTRATED LEAKAGE. NO CRACKING OF THE FUEL LINES. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE HIGH PRESSURE FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/16/11*LJ UPDATED 01/20/12

WHILE DRIVING THROUGH A BUSY DOWNTOWN, OUR CAR SUDDENLY LOST POWER AND WOULD NOT RESTART. IT WAS TOWED TO THE NEAREST VW DEALERSHIP. THE NEXT DAY, WE WERE TOLD THAT THE PROBLEM WAS RELATED TO A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THE SERVICE MANAGER SAID THE FUEL PUMP HAD "COME APART" AND SENT METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM. WHEN ASKED WHY THIS WOULD HAPPEN HE STATED THAT "IT WASN'T THE KIND OF THING THAT YOU COULD HAVE DONE ANYTHING TO AVOID OR PREVENT". AT THE TIME, WE WERE NOT AWARE OF THE FEDERAL INVESTIGATION AND DID NOT ASK ANY FURTHER QUESTIONS. THE CAR WAS AT THE DEALERSHIP FOR 5 BUSINESS DAYS AND MOST OF THE FUEL SYSTEM HAD TO BE REPLACED (FILTERS, PIPES, HOSES, PUMP, FUEL DISTRIBUTOR, ETC.). WHEN WE TRIED TO GET MORE INFORMATION FROM A CORPORATE CUSTOMER SERVICE REPRESENTATIVE LATER IN THE WEEK (AFTER WE LEARNED OF THE INVESTIGATION), HE DENIED ANY PROBLEMS WITH THE FUEL PUMP BUT DID SAY THAT OUR FAILURE APPEARED NOT TO BE CAUSED BY CONTAMINATED DIESEL. HE REFUSED TO COMMENT FURTHER ON THE SITUATION AND WOULD NOT TELL US WHETHER OR NOT THE PUMP HAD BEEN REDESIGNED SINCE OUR VEHICLE WAS MADE. WHEN WE PICKED UP OUR CAR THE SERVICE MANAGER WAS ALSO "UNSURE" WHETHER OR NOT THE PUMP HAD BEEN REDESIGNED. NEEDLESS TO SAY, WE ARE STILL VERY CONCERNED ABOUT THE SAFETY OF OUR CAR AND WE?RE THINKING ABOUT TRADING IT IN. IT WAS A VERY FRIGHTENING AND FRUSTRATING EXPERIENCE. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS BURNING MORE FUEL THAN NORMAL. THE CONTACT DISCOVERED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FUEL LINE WHERE THE FUEL CIRCULATION FAILED. THE FAILURE AND THE CURRENT MILEAGE WAS 44,000. THE CONSUMER STATED THE MANUFACTURER SENT THREE NOTICES THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED IN OCTOBER 2011. UPDATED 01/04/12

09/29/11 4:30 PM 2010 JETTA 14,734 MILES OD. JUST CUT OFF AT 50 MPH IN TRAFFIC. STARTED TO LOOSE POWER THEN IT CUT OFF. THEN ALL [XXX] BROKE LOOSE. IT ( BABY CAR) CUT OF WITHOUT WARNING. LOOKED DOWN , SAW @ GLOW PLUG LIGHT@ FLASH THEN COASTED OVER TO THE SIDE OF THE ROAD. TOOK VW TOW 1 HR TO ARRIVE (KIDS WERE IN THE CAR I WAS BLOCKING THE BUS LANE). IT COST ME $ 20.00 WORTH OF CRAP AT RITE-AID TO SOOTH THE BEASTS, KIDS WHILE WAITING. I CALLED CERRITOS MCKENNA VW AND TIM (MY REG SERVICE WRITER) SAID HE KNEW WHAT IS WAS AND IT RARELY HAPPENED IT IS THE FUEL PUMP EXPLODES AND SENDS METAL CHIPS THROUGHOUT THE FUEL SYSTEM. HE SAID HE WOULD WAIT FOR US. WHEN I GOT THERE[XXX] (MY REG GUY) WAS GONE , NO WHERE TO BE FOUND. HENRY (NEW GUY, I THINK/KNOW I HAVE BRA'S OLDER THEN THIS KID) HELPED ME OUT AND SAID. OH YEAH ,THIS HAPPENS ALL THE TIME A DESIGN FLAW ON THE TDI'S AND THEY KNOW ALL ABOUT IT. I WILL TAKE 3 DAYS TO GET THE PARTS. FIRST, HE TRIED TO SAY THAT IT IS BECAUSE I HAD IT SERVICED IT SOMEWHERE ELSE. WRONG LOOKED AT THE RECORDS I HAVE ONLY HAD IT WORKED ON AT CERRITOS MCKENNA VW AND FURTHER MORE I HAVE HAD THE OIL CHANGE EVERY 5000 NO MATTER WHAT. I ONLY BY DIESEL AT SHELL / UNION 76 AND NO ONE ELSE DRIVES BABY CAR , NOT EVEN THE HUBBY. HE HATES THE CAR MAYBE HE KNEW SOMETHING I DID NOT BUT I WILL NOT LET HIM KNOW HE WAS RIGHT.. NEVER...THIS CAR HOGS UP THE GARAGE, NOW SHE IS IN THE CAR PORT STATUS NO LONGER BABY CAR BUT JETTA CAR OR BAD CAR. CERRITOSVW MCKENNA HAS HAD BABY CAR 7 DAYS AND COUNTING. YOU MARK MY WORDS IF THIS CAR DIES ONE MORE TIME I WILL DUMP IT AT CARMAX. I WILL LOWER AND DRIVE THE GRAND CARAVAN 2007 (NO PROBLEMS EVER). I SPENT 35,000 ON THIS BABY CAR AKA JETTA WETTA AND ONLY HAVE 14,743 MILES @@ON IT. THAT IS WHAT MAKES ME MAD AND THEN IT IS MADE IN FLIPPING MEXICO. THIS IS NOT A DAEWOO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE STALLED IN RIGHT LANE OF TRAFFIC AND WOULD NOT RESTART. LOCATION HAD NO SHOULDER AND DID NOT ALLOW VEHICLE TO BE MOVED OUT OF TRAFFIC. TOWED TO DEALER AND TOLD THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT A COMMON CAUSE WAS GAS IN DIESEL. OUR OTHER TWO VEHICLES ARE ALSO DIESEL SO WE ARE USED TO SELECTING DIESEL FUEL. (LATER TEST BY DEALER SHOWED NO INDICATION OF GAS IN FUEL) THERE WAS AN CRASH INVOLVING TWO OTHER VEHICLES TRYING TO GET AROUND OUR DISABLED VEHICLE. I DID NOT KNOW IF THIS COUNTED AS A CRASH ABOVE. *TR

IMPLODING HIGH PRESSURE FUEL PUMP. *TR

HIGH PRESSURE FUEL PUMP FAILURE PER DEALER. *TR

THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WHILE DRIVING ON THE INTERSTATE AT 75 MPH. THE SUDDEN LOSS OF POWER WAS ACCOMPANIED BY AN AUDIBLE WARNING CHIME WITH A FLASHING GLOW PLUG INDICATOR WHICH LISTS AS AN ENGINE MALFUNCTION IN THE MANUAL. 1-2 MILES LATER, THE VEHICLE STALLED AND WAS STEERED TO THE SIDE OF THE ROAD TO AVOID COLLISION. 3 ATTEMPTS WERE MADE TO RESTART THE VEHICLE WITH NO SUCCESS. VW ROADSIDE ASSISTANCE WAS CALLED. 1 HOUR LATER, THE TOW TRUCK ARRIVED TO TOW THE 2010 VW JETTA TDI TO THE VW DEALERSHIP. THIS WAS AFTER HOURS AND THE DEALERSHIP WAS CLOSED. THE VEHICLE WAS LEFT AT THE SERVICE DEPARTMENT. THE KEY WAS LEFT IN THE DROP BOX WITH DETAILED EXPLANATION OF ISSUE ON PROVIDED ENVELOPE. THE DEALERSHIP CALLED THE NEXT DAY AND REPORTED THE PROBLEM WAS A FAILED HIGH PRESSURE FUEL PUMP AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO POSSIBLE METAL CONTAMINANTS THROUGHOUT FUEL SYSTEM. THE VEHICLE IS STILL AT THE DEALERSHIP FOR APPROXIMATELY 1 MORE WEEK OF REPAIR. SO FAR THE ESTIMATE ON THE REPAIR IS AROUND $8,000. WHICH IS COVERED UNDER WARRANTY AS THE VEHICLE ONLY HAS 15,000 MILES ON IT. *TR

DRIVING APPROXIMATELY 25 MPH, ENGINE STALLS, WILL NOT RESTART. ACCORDING TO DEALER IT IN A IN TANK FUEL PUNP ISSUE REQUIRING THE ENTIRE FUEL SYSTEM TO BE REPLACED. THE FUEL TANK WAS APPROXIMATELY 1/4 FULL (HAD RUN THROUGH 3/4 OF TANK). NO FUELING ERRORS. 2010 VW JETTA SPORTWAGEN TDI. VEHICLE SHOWED NO WARNING SIGNS. NO SPUTTERING, NO LACK OF RESPONSIVENESS, ETC. PRIOR TO FAILURE. *TR

MY PARTNER WAS DRIVING ON A CURBED 4 LANE ROAD WITH BIKE LANES AT 40 MILES PER HOUR WHEN THE ENGINE SPUTTERED AND QUIT IMMEDIATELY. WOULD NOT RESTART. LEFT SITTING HALFWAY IN THE RIGHT LANE AND HALFWAY IN THE BIKE LANE. HAD TO BE TOWED TO DEALER. DEALER FOUND CATASTROPHIC FAILURE OF HIGH PRESSURE FUEL PUMP SENDING DEBRIS INTO THE ENTIRE FUEL SYSTEM. STILL 2000 MILES WITHIN POWER TRAIN WARRANTY AT 34,000 MILES. ENTIRE FUEL SYSTEM REPLACED UNDER WARRANTY. *TR

2010 MY VW JETTA SPORTWAGEN 2.0L TDI (DIESEL, MANUAL TRANSMISSION) AFTER I TOOK MY VEHICLE FOR IT'S SCHEDULED 30K MI. SERVICEBACK IN 06/2011, I LOOKED IN THE ENGINE BAY TO WIPE OFF ANY POSSIBLE SPILLAGE, WHEN LOW AND BEHOLD I SPOT WHAT LOOKS LIKE LEAKING FROM WHERE THE INJECTORS MEET THE VALVE COVER. I POSTED MY FINDINGS ON AN INTERNET FORUM (HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=320136). TODAY, WHEN I WENT TO ANOTHER INTERNET FORUM, A MEMBER POSTED ABOUT 2011MY'S HAVING THE SAME PROBLEM AS I ENCOUNTERED (HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5392651-IF-YOU-HAVE-A-TDI-JSW-YOU-MIGHT-BE-LEAKING-FUEL-%28SPECIALLY-2011-MODELS%29.&S=BE0D20E1355E3991AA5D443BC4F3604C). THERE IS ALREADY A DEFECT INVESTIGATION SUMMARY WITH THE NHTSA (HTTP://WWW-ODI.NHTSA.DOT.GOV/CARS/PROBLEMS/DEFECT/DEFECTSUMMARY2.CFM?INV_ID=22524&TYPE=VEHICLE&TYPENUM=1&CMPT_ID=158&PROD_ID=954770&MAKE=VOLKSWAGEN&MODEL=JETTA%20SPORTWAGEN&MODEL_YR=2011). WOULD IT BE POSSIBLE TO REOPEN THE INVESTIGATION/ADD 2010 MY'S TO THE DEFECT INVESTIGATION? THANK YOU *TR

2010 VW TDI JETTA WAGON I OWN A 2010 VW TDI JETTA WAGON AND EARLY JAN/FEB I SMELLED DIESEL FUEL COMING INTO MY CAR (THE CAR AT THE TIME HAD 8,000 MILES). ALSO, I NOTICED DIESEL FUEL DRIPPING ON MY DRIVEWAY. I REPORTED THE INCIDENT TO THE DEALER, WHERE THEY FIRST ADVISED THAT THE FUEL INJECTOR NEEDED TO BE TIGHTENED. THE NEXT DAY SAME PROBLEM PERSISTED. THEY REPLACED ONE OF THE INJECTORS. THE SMELL CONTINUED UNTIL I INSTRUCTED THEM TO ORDER A NEW HOOD INSULATOR COVER AND ENGINE COVER (BOTH WERE SATURATED WITH DIESEL. MY CAR WAS AT THE DEALER FOR CLOSE TO THREE WEEKS BETWEEN ALL THREE VISITS. MY CONCERN IS THAT THE OTHER THREE INJECTORS HAVE THE SAME ISSUE AND THIS WILL OCCUR AGAIN. *TR

2010 VW JETTA TDI. CHECK ENGINE LIGHT CAME ON, VEHICLE LOST POWER. I WAS ABLE TO SAFELY PULL INTO A SHOPPING PLAZA. DEALER DIAGNOSED AS HPFP (HIGH PRESSURE FUEL PUMP) PROBLEM. APPARENTLY THIS IS HAPPENING A LOT: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=299854 CAR IS CURRENTLY AT THE DEALER, ESTIMATE IS 7-8 DAYS FOR REPLACEMENT OF THE FUEL SYSTEM. *TR

AFTER READING SOME ARTICLES REGARDING POSSIBLE PROBLEMS WITH THE FUEL PUMP ON MY 2010 VOLKSWAGEN JETTA TDI, I REALIZED THAT I MAY HAVE HAD SEVERAL RELATED INCIDENTS. ON TWO SEPARATE OCCASIONS OVER THE PAST THREE MONTHS, THE ENGINE HAS MYSTERIOUSLY STOPPED AS I SLOWED DOWN AT AN INTERSECTION, THEN HAD TROUBLES MAINTAINING IDLE FOR SEVERAL MILES THEREAFTER. IT HAS BEEN OK FOR THE PAST FEW WEEKS, BUT NOW I AM WORRIED NOW THAT I UNDERSTAND A LARGER PROBLEM MAY BE BREWING... *TR

TRAVELING ON INTERSTATE AT ABOUT 65 MPH WHEN STARTED LOSING POWER AND THE GLOW PLUG LIGHT STARTED FLASHING THEN A COMPLETE STALL. CAR IS STILL IN THE SERVICE DEPT AT VW. VW STATED THEY ARE NOT QUITE SURE WHAT IS WRONG BUT SUSPECT IT WAS FUEL RELATED ("METAL SHAVINGS IN THE FUEL"). SAID THEY WERE SENDING IT OFF FOR TESTING AND MAYBE A WEEK OR TWO BEFORE THEY KNOW SOMETHING. *TR

WHILE DRIVING MY DEALER MAINTAINED 2010 VOLKSWAGEN JETTA TDI THE GLOW PLUG AND ENGINE LIGHTS BEGAN FLASHING AND THE CAR WAS UNABLE TO ACCELERATE. THE ENGINE DIED AND WOULD NOT RESTART WHEN STOPPED IN A L TURN LANE. TO GET THE CAR OFF OF THE ROAD I HAD TO COAST ACROSS 3 LANES OF TRAFFIC AND ROLL INTO A GAS STATION. THANKFULLY IT WAS A SATURDAY MORNING AND TRAFFIC WAS MINIMAL. THE CAR WAS TOWED TO THE DEALER. MONDAY THE DEALER CALLED TO INFORM ME THAT THE HIGH PRESSURE FUEL PUMP (HPFP) DISINTEGRATED LEAVING METAL SHAVING THROUGHOUT THE ENTIRE FUEL SYSTEM. CONSEQUENTLY, THE WHOLE FUEL SYSTEM WOULD NEED TO BE REPLACED. FORTUNATELY, THE CAR HAS 33K ON A 36K WARRANTY, OTHERWISE THE REPAIR COULD COST FROM $7K-$9K. *KB

THE FOLLOWING EVENT OCCURRED ON 22 JULY 2011 IN A 2010 VW JETTA TDI WITH THE DSG. WEATHER WAS SUNNY, CLEAR AND APPROXIMATELY 94 DEGREES. TIME OF DAY WAS 1630 HOURS. I WAS LEAVING WORK AND I ATTEMPTED TO ENTER THE INTERSTATE TO GO HOME. I PRESSED ON THE ACCELERATOR TO MERGE INTO TRAFFIC. WHEN I PUSHED ON THE PEDAL, THE VEHICLE WOULD NOT INCREASE SPEED AND THE "CHECK ENGINE - SERVICE NOW' MESSAGE APPEARED IN THE MULTI-FUNCTION DISPLAY. ALSO, THE GLOW PLUG INDICATOR WAS ILLUMINATED. I PULLED TO THE SHOULDER, TURNED OFF THE VEHICLE AND CHECKED UNDER THE HOOD AND UNDER THE BODY. NOTHING APPEARED OUT OF PLACE, BROKEN, LEAKING OR ANY OTHER SYMPTOM WHICH WOULD BE UNUSUAL. I CLOSED THE HOOD, ENTERED THE VEHICLE AND RESTARTED IT. IT STARTED AND IDLED FINE. NO WARNING MESSAGES OR INDICATOR LAMPS APPEARED. I PUT THE CAR IN GEAR AND MERGED INTO TRAFFIC. AFTER DRIVING APPROXIMATELY 1 OR 2 MILES, THE "CHECK ENGINE - SERVICE NOW" MESSAGE REAPPEARED AND THE MIL LAMP WAS ILLUMINATED. ALSO, THE BATTERY LIGHT CAME ON AND THE ENGINE IMMEDIATELY STALLED. I COASTED TO THE SHOULDER AND PARKED THE VEHICLE. IT WOULD NOT RESTART. AGAIN, I EXITED THE VEHICLE, CHECKED UNDER THE HOOD AND UNDER THE BODY BUT THERE WERE NO SIGNS OF ANYTHING UNUSUAL. THIS WAS THE FIRST TIME THIS ISSUE HAS OCCURRED. THE VEHICLE IS CURRENTLY AT THE DEALER. THE DIAGNOSIS IS THE HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND CAUSE METAL SHAVINGS TO BE SENT THROUGHOUT THE FUEL SYSTEM. THE DEALER STATED THEY ARE WAITING ON THE VOLKSWAGEN TECHNICIAN TO INFORM THEM ON THE CORRECT PARTS TO ORDER. *TR

WE PURCHASED A 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI IN JULY 2010. ON JULY 21, 2011, THE VEHICLE WAS GIVEN ITS FIRST SERVICE AT A VOLKSWAGEN DEALERSHIP IN MADISON, WI. THE NEXT DAY, JULY 22, 2011, THE CAR WAS TO BE DRIVEN FROM MADISON, WI, TO NASHVILLE, TN. JUST PAST URBANA, IL, THE VEHICLE BEGAN TO OVERHEAT, INCREASING TO 190 DEGREES. IN ADDITION, THE ACCELERATION ABILITY BEGAN DECREASING UNTIL THE VEHICLE WOULD NOT GO MORE THAN 72 MPH. THE CHECK ENGINE LIGHT CAME ON AND BEGAN FLASHING. DRIVING THE VEHICLE BECAME DANGEROUS, AND THE VEHICLE WAS DRIVEN INTO A REST STOP AND TURNED OFF. VOLKSWAGEN ROADSIDE ASSISTANCE TOOK THE VEHICLE TO THE NEAREST DEALERSHIP WHICH WAS IN URBANA, IL. O'BRIEN VOLKSWAGEN DETERMINED ON JULY 23, 2011, THAT THE FUEL PUMP LOCATED IN THE GAS TANK WAS NOT OPERATING PROPERLY. THE REPLACEMENT TANK/PUMP HAS BEEN ORDERED AND IS SCHEDULED TO BE REPLACED IN THE VEHICLE ON JULY 26, 2011. WE FOUND THAT THIS COMPLAINT HAS BEEN MADE BY OTHERS, AND WE HOPE THAT THIS WILL BECOME AN OFFICIAL RECALL. IF IT HAD BEEN UNDER RECALL WHEN THE VEHICLE RECEIVED ITS SERVICE ON JULY 21, THE PART(S) COULD HAVE BEEN REPLACED AT THAT TIME, AND THE DANGEROUS DRIVING CONDITIONS COULD HAVE BEEN AVOIDED. *TR

I WANT TO MAKE SURE MY VEHICLE IS INCLUDED IN NHTSA INVESTIGATION EA11003 - VOLKSWAGEN DIESEL HIGH PRESSURE FUEL PUMP FAILURES. NOTE: VW USES A FOAM CUP TEST TO VERIFY PRESENCE OF GASOLINE IN THE DIESEL FUEL. BIODIESEL WILL MELT FOAM THE SAME WAY GASOLINE DOES SO THE FOAM CUP TEST WILL SHOW THE SAME RESULTS IF THE DIESEL FUEL IN THE VEHICLE CONTAINS BIODIESEL. MOST ALL STATIONS IN ILLINOIS SELL BIODIESEL BECAUSE OF STATE TAX INCENTIVES. I EXPLAINED THIS MULTIPLE TIMES TO MY DEALER BUT THEY WOULDN'T LISTEN. THEY WANTED ME TO PAY $200.00 TO SEND THE FUEL TO AN OUTSIDE LAB FOR TESTING SO I TURNED THE ISSUE OVER TO MY INSURANCE COMPANY. FINAL BILLL WAS $10035.77 OF MOSTLY UNNEEDED PARTS FOR THE REPAIR BECAUSE THERE WAS NOT GASOLINE IN THE FUEL. I HAVE A RECEIPT SHOWING WHAT PUMP I FILLED UP FROM AND A LETTER FROM THE ILLINOIS DEPARTMENT OF AGRICULTURE STATING THEY TESTED THE DIESEL FUEL FROM THE PUMP I FILLED UP AT AND IT TESTED WITHIN COMPLIANCE. I FILLED UP THREE DAYS PRIOR TO THE PUMP FAILURE AND THE ENGINE WAS RUNNING PERFECTLY UP TIL THE FAILURE. THE ONLY THING I WONDERED ABOUT IS THE COOLING FAN WASN'T RUNNING AND IT WAS 94 DEGREES OUT THAT DAY. THE DEALER WAS USELESS AND DISMISSED EVERYTHING I SAID CLAIMING I PUT GASOLINE IN THE CAR. I AM THE ONLY DRIVER IN MY HOUSEHOLD WHO HAD EVER FUELED IT UP AND I KNOW FOR A FACT I HAD NOT EVER PUT IN THE WRONG FUEL. I FEEL I AM OWED COMPENSATION FROM VOLKSWAGEN FOR THE WAY I WAS TREATED AND THE FACT I WAS NOT GIVEN A LOANER VEHICLE PER THE VEHICLE WARRANTY THEY DID NOT HONOR ON THE REPAIR. MY JETTA WAS BRAND NEW - ONLY 3236 MILES ON THE ODOMETER WHEN THE PUMP FAILED. THERE ARE MULTIPLE REPORTS OF THIS PROBLEM ALL OVER THE VW TDI FORUMS ON THE INTERNET. I WASN'T THE FIRST ONE THIS HAPPENED TO AND THERE HAVE BEEN MORE SINCE. PLEASE HELP PROTECT CONSUMERS FROM BEING PUT IN THE UNNECESSARY POSITION OF FIGHTING A HUGE COMPANY. I WOULD BE HAPPY TO SHARE MY DOCUMENTATION SO YOU REALLY SHOULD BE CONTACTING OWNERS FOR MORE INFO. *TR

2010 JETTA DIESEL AUTOMOBILE. PROBLEMS WITH ENGINE STALLING AND/OR POWER DOWN PROBLEMS. ALMOST HIT BY ANOTHER VEHICLE IN A LEFT HAND TURN TWICE BECAUSE VEHICLE STALLED. WE HAVE RETURNED IT TO THE DEALERSHIP SEVERAL TIMES, BUT THEY DENY ANYTHING IS WRONG. IT DOES NOT HAPPEN ALL THE TIME, BUT VERY FRIGHTENING WHEN IT DOES HAPPEN. WE PURCHASED THE CAR IN DEC 2010 AND IT HAS HAPPENED 16 TIMES, 8 IN MAJOR TRAFFIC. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE LOST POWER. THE CONTACT NOTICED THE GLOW PLUG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AT A LOW SPEED TO THE NEAREST DEALER. THE TECHNICIANS STATED THE FUEL PUMP, THE INJECTORS, AND FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 07-06/11 *BF UPDATED 3/1/12 *CN

ON MAY 8,2011 MY 2010 VW JETTA TDI DIESEL SHUT DOWN COMPLETELY AS I WAS DRIVING AT A SPEED OF 40 MILES PER HOUR. AFTER THE CAR CAME TO A COMPLETE STOP, I WAITED A FEW MINUTES AND THE CAR STARTED. THIS INCIDENT HAS HAPPENED AT LEAST 6 TIMES PRIOR TO THIS COMPLETE SHUTDOWN OF THE ENGINE. THIS PROBLEM STARTED IN THE FIRST THOUSAND MILES OF USE. THE OTHER 5 INCIDENTS JUST INVOLVED THE CAR STALLING FOR A FEW SECONDS AND THEN STARTED WORKING AGAIN BEFORE THE CAR COMPLETELY STOPPED. THE CAR HAS BEEN FULLY MAINTAINED BY THE VW OF OLD SAYBROOK DEALERSHIP IN CT. THE CAR HAS APPROXIMATELY 12,000 MILES ON IT. THE CAR WAS JUST BROUGHT IN FOR ITS 10,000 MILE MAINTENANCE CHECK A FEW MONTHS AGO BAD FUEL IS NOT THE CASE AS I GO TO THE SAME STATION AND CONTINUED TO DO SO FOR AS LONG AS I HAVE HAD THE CAR. I BRING MY 2004 DIESEL TDI THERE AND HAVE NEVER HAD A PROBLEM AT ALL. THIS IS DEFINITELY A SAFETY ISSUE AS I DO A LOT OF HIGHWAY DRIVING WITH THIS CAR. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED WITHIN A FEW MINUTES. AFTER THE SECOND FAILURE, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE HIGH PRESSURE FUEL PUMP EXPLODED AND SENT METAL FRAGMENTS INTO THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,700.

VEHICLE, A 2010 VOLKWAGEN JETTA SPORTWAGEN TDI DIESEL MODEL WITH ABOUT 2500 MILES ON IT (NEARLY NEW) STALLED IN BUSY TRAFFIC LEAVING MY WIFE STRANDED. VEHICLE HAD FAILURE OF HIGH-PRESSURE FUEL PUMP, REPORTED BY MANY OWNERS OF RECENT VOLKWAGEN TDI MODELS.

JETTA TDI DIESEL ENGINE STALL PRECEDED BY GLOW PLUG ALARM AND SUBSEQUENT CHECK ENGINE LIGHT DISPLAY. THE CAR COULD BE RESTARTED AFTER SEVERAL TRIES AND DRIVEN VERY SLOWLY AS THE ENGINE WAS EXTREMELY SLUGGISH. THIS WAS THE SECOND TIME THIS FAILURE OCCURRED, THE LAST BEING IN NOVEMBER 2010. THE FIRST FAILURE WAS CORRECTED BY A SOFTWARE UPDATE. IN THIS SECOND FAILURE, THE DEALER SAID THEY FOUND METAL FILINGS IN THE FUEL SYSTEM AND THEY WILL REPLACE ALL COMPONENTS IN THE FUEL SYSTEM AND SEND THE PARTS INCLUDING THE REMAINING FUEL TO GERMANY FOR ANALYSIS. GAS WAS SUSPECTED IN THE FUEL, BUT RULED OUT BY TESTING AT THE DEALERSHIP. THE DEALER SAYS VW DOES NOT KNOW WHAT THE PROBLEM CAUSE IS AND THEY HAVE HAD SIMILAR FAILURES IN OTHER JETTA TDI'S. *TR

2010 VW SPORTWAGEN TDI 2.0 TURBO, AUTOMATIC. WE HAD A MAJOR LOSS OF POWER WHILE DRIVING AT HIGHWAY SPEED, GLOW PLUG LIGHT BLINKS, AND FLASHING 'ENGINE MALFUNCTION'. SHE PULLED OVER SAFELY AND TURNED OFF. WE HAD ONLY 4000 MILES ON IT. IT STARTED UP AFTER A FEW MINUTES. CALLED THE LOCAL VW DEALER AND WAS TOLD IT MUST BE A FLUKE. TOLD DON'T WORRY ABOUT IT, DRIVE IT. IF IT HAPPENS AGAIN CALL THEM. IT HAPPENED AGAIN, A FEW MONTHS LATTER WITH 8,000 MILES ON IT. AGAIN THE WIFE IS DRIVING. IT WAS NOT FOR THE FAINT HEARTED WHEN AT HIGHWAY SPEED THE ENGINE LOOSES ALL POWER AND CUTS OUT WITH HEAVY TRAFFIC! LUCKY EVERYONE BESIDE AND AROUND US WERE ALERT! SHE PULLED OVER SAFELY. SAME THING ... LIGHTS BLINKING GLOW PLUGS AND ENGINE CODED MALFUNCTION. CALLED LOCAL VW DEALER, I TOLD THEM THEY NEED TO CHECK IT. ASKED WHAT WAS THE PROBLEM? ANYONE ELSE HAVE THIS SAME PROBLEM? VW EXPLANATION...WELL THERE WAS NONE. THEY WOULD NOT COMMIT TO ANYTHING! HAD TO SCHEDULE AN APPOINTMENT...ENDED UP IT WILL BE A WEEK BEFORE THEY CAN LOOK AT IT. IT WOULD TAKE ABOUT 1-1/2 HOURS SERVICE TIME? I STARTED TO CHECK THE TDI BLOGS FOR THIS PROBLEM. I GOT AN EAR FULL! HIGH PRESSURE DIESEL FUEL PUMP FAILURE. BLOGS HAVE IT AT $9,000 TO $10,000 REPAIR COST? AND MAY NOT BE UNDER VW WARRANTY??? VW NEEDS TO DO A RECALL? I SEE THERE ARE A LOT OF OTHERS OUT THERE LIKE ME. THIS IS NOT SAFE. *TR

2010 VW JETTA SPORTWAGEN TDI GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT BEGINS BLINKING, LOSS OF ACCELERATION WHILE DRIVING. TOOK TO DEALER, TURBO AND EXHAUST SENSOR REPLACED AND CAR RETURNED TO OWNER. NOW, HAS BEEN IN MANY TIMES FOR SHORT HESITATION AND BRIEF ENGINE STOPPAGE. FUEL FILTER REPLACED, ALL SCREEN FILTERS CHECKED FOR METAL, ASSOCIATED WITH PUMP FAILURE, IN TANK PUMP REPLACED, AND COMPUTER UPDATES. CAR IS AGAIN BACK IN OWNERS HANDS AND WAITING TO SEE IF FIXED. VW STATED THAT VEHICLE WILL NO LONGER BE SERVICED FOR THIS ON GOING PROBLEM UNTIL PROBLEM CAN BE DUPLICATED. THIS WILL BE A CHALLENGE SINCE IT IS A TOTALLY RANDOM EVENT. I HAVE SEEN IN SEVERAL FORUMS THAT THIS PROBLEM CAN OCCUR MULTIPLE TIMES AND HAS FOR OWNER. POSSIBLE HIGH PRESSURE FUEL PUMP DISINTEGRATION IS SUSPECTED CAUSE. IN ADDITION TO THE OBVIOUS SAFETY ISSUES ASSOCIATED WITH THIS SUDDEN LOSS OF POWER, I AM CONCERNED ABOUT FUTURE FAILURE DUE TO FAULTY FUEL PUMPS (IF THAT IS THE CAUSE) AND THE $9,000 REPAIR COST. AND OF COURSE BEING STRANDED ON THE SIDE OF THE ROAD CARRIES ITS OWN HAZARDS. *TR

3/23/11 I OWN A 2010 VW JETTA TDI WITH 6 SPEED MANUAL TRANSMISSION. IT WAS PURCHASED 9/15/11. I HAVE BEEN DRIVING MANUAL TRANSMISSIONS MY ENTIRE DRIVING LIFE. WHEN WE FIRST PURCHASED IT I KNEW THERE WOULD BE AN ADJUSTMENT AS THE GEAR BOX WAS MUCH TIGHTER THAN MY CRV. INITIALLY, I ATTRIBUTED THE OCCASIONAL STALLING TO MY LEARNING CURVE, AS DID MY HUSBAND WHEN HE DROVE IT. HOWEVER, IT BECAME APPARENT THAT THERE WAS MORE TO THE STORY. IT SEEMS TO STALL OFTEN AND THE PROBLEM IS BECOMING MORE FREQUENT. IT IS NOT ATTRIBUTABLE TO OUR DRIVING HABITS. IT SUDDENLY STALLS - IT JUST STOPS, NO JERKING, NOTHING IT JUST TURNS OFF. IT SEEMS TO HAPPEN MORE OFTEN IN THE LOWER GEARS BUT IT HAS HAPPENED IN 1ST, 2ND, AND 3RD AND IT SEEMS TO BE WHEN TURNING LEFT. IT ALSO HAPPENS WHEN GOING SLOWLY UP AN INCLINE. AND AS I RECORD THE INCIDENTS IT IS OFTEN AROUND 35MPH. OTHERWISE IT IS RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKEIT HAPPEN. IT, ALSO, HAS A MISS. AS I AM DRIVING IT WILL SKIP A BEAT, HESITATE AND THEN CONTINUE. IT HAS NEARLY SHUT OFF BUT THEN CONTINUED. IT HAS HAPPENED WHILE MY HUSBAND IS DRIVING AS WELL. IT HAS HAPPENED IN TRAFFIC AND ON THE HIGHWAY. THIS PROBLEM IS ALSO, RANDOM, UNPREDICTABLE AND INTERMITTENT. I CANNOT MAKE THIS HAPPEN EITHER. I HAVE HAD IT INTO THE DEALERSHIP THREE TIMES. THE FIRST TWO TIMES THEY WERE UNABLE TO REPRODUCE IT, NO SURPRISE, AND THERE WERE NO CODES. I KEPT A RECORD OF THE OCCURRENCES AND TOOK IT BACK. THE DEALERSHIP, AGAIN THEY COULD NOT REPRODUCE IT AND WE WERE TOLD THERE WERE NO CODES. THE OPERATIONS MANAGER TOLD ME THEY BELIEVED ME BUT IF THEY COULD NOT REPRODUCE IT AND THERE WERE NO CODES THEY HAD NO DIRECTION AND COULD DO NOTHING ABOUT IT AND COULD NOT OPEN A CASE. THIS WAS NOT ACCEPTABLE, THEY AGREED TO BRING IT BACK FOR 2 DAYS SO THEY COULD ?PUT SOME MILES ON IT?. I REPORTED THIS TO VW OF AMERICA AND A CASEMANAGEMENT WAS OPENED ON 3/22/11. IT HAS BEEN @ THE DEALERSHIP FOR 2 DAYS I WAS INFORMED TODAY THEY WILL KEEP IT FOR A. *TR

MY 2010 VOLKSWAGEN JETTA SPORTWAGEN HAS STALLED TWO TIMES SINCE NEW. I AM CONCERNED IT IS THE FAULTY FUEL PUMP THAT YOU ARE INVESTIGATING. I AM STATIONED OVERSEAS WITH THE US GOVERNMENT IN EUROPE AND HAVE RECENTLY BROUGHT THE CAR WITH US TO DENMARK. IT WAS PURCHASED NEW IN MAY 2010 FROM A PITTSBURGH, PA VW DEALERSHIP. I AM VERY CONCERNED OF A COMPLETE FAILURE WHILE DRIVING AT HIGHER SPEEDS. THE CAR HAS ONLY STALLED WHILE COMING TO A STOP. *TR

MY 2010 JETTA TDI VOLKSWAGEN HAD 12,759 MILES ON IT AND RAN PERFECTLY FINE UNTIL ALL OF A SUDDEN WHILE I WAS DRIVING IT ON A TRIP IT STARTED TO SHAKE AND RATTLE. WITHIN LESS THAN A FEW MINUTES THE CAR JUST STOPPED RUNNING WHILE I WAS IN THE MIDDLE OF THE ROAD AND WOULD NOT START AGAIN. I HAD TO HAVE IT TOWED TO A VW DEALER. IT WAS A TOTAL FUEL PUMP FAILURE; THEY FOUND METAL SHAVINGS IN THE FILTER HOUSING AND IN THE TANK. VW REPLACED ALL FUEL SYSTEM COMPONENTS UNDER WARRANTY. VW CLAIMED THIS ONLY HAPPENS IF GASOLINE IS PUT IN THE DIESEL TANK, BUT I NEVER PUT GAS IN THE TANK AND THE DEALER COULD NOT FIND ANY GAS THE SYSTEM. *TR

WHILE DRIVING DOWN THE ROAD NORMALLY, I OBSERVED A DIESEL SMELL IN THE CABIN AND THAT THE FUEL GAUGE WAS FALLING FASTER THAN NORMAL. PULLED INTO PARKING LOT AND TURNED OFF ENGINE. UPON INSPECTION, DIESEL SMELL PRONOUNCED BY THE HOOD AREA. OPENED HOOD AND SMOKE WAS COMING FROM THE ENGINE BLOCK AREA AT A MODERATE RATE. DIESEL WAS DRIPPING ON THE INSIDE OF THE RIGHT FRONT TIRE. DIESEL CONTINUED LEAKING FOR ONE HOUR. AT THIS TIME, I FELT IT WAS A SAFETY HAZARD TO ATTEMPT TO DRIVE THE CAR ANY FURTHER. I CONTACTED VW ROADSIDE ASSISTANCE AND THE CAR WAS TOWED TO A VW DEALER. I DID NOT HAVE A CHANCE TO OBSERVE IF THE DIESEL LEAK HAD STOPPED. FURTHERMORE, THE CAR HAD BEEN FUELED FROM AN EMPTY TANK TO ABOUT HALF A TANK BEFORE THIS TRIP (ACCORDING TO FUEL GAUGE). THIS TRIP WAS APPROXIMATELY 30 MILES HIGHWAY DRIVING. THE FUEL TANK CAPACITY OF THIS CAR IS 13 GALLONS AND THE AVERAGE ECONOMY OVER THIS TRIP WAS RECORDED AS 35.7 MPG. WHEN THE CAR WAS SHUT OFF, THE GAUGE READ APPROXIMATELY 1/4 FULL. THIS SUGGESTS THAT THE CAR WAS LEAKING SEVERAL GALLONS OF DIESEL PER HOUR. THE CAR WAS BOUGHT IN MAY 2010 (THIS COMPLAINT IS WRITTEN ON MARCH 6, 2011) NEW WITH 11 MILES ON IT. WAS SERVICED ON OCTOBER 2011 AS PER OWNERS MANUAL. NO DAMAGE OR OTHER ISSUES TO THE CAR. NO SEVERE SERVICE. MAINLY USED TO COMMUTE TO AND FROM WORK AND RUN ERRANDS. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ACCELERATE THEN STALL WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE DEALER INSPECTED THE VEHICLE FOR FOUR DAYS AND STATED THAT WAS HOW THE VEHICLE WAS DESIGNED TO CONTROL THE EMISSION SYSTEM. THE FAILURE MILEAGE WAS 2 AND THE CURRENT MILEAGE WAS 12,800. UPDATED 03/22/11*LJ UPDATED 1/4/11 *CN

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT WAS DRIVING APPROXIMATELY 25 TO 30 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN A FEW MINUTES. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED HIM THAT HE WAS USING REGULAR GASOLINE AS OPPOSED TO DIESEL, WHICH WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000. UPDATED 3/14/11 *CN UPDATED 04/25/11

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 70 MPH WHEN THE GLOW PLUG LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THEY WOULD NEED TO REPLACE THE NUMBER 2 INJECTOR AND THE WIRING HARNESS. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 13,800 AND THE CURRENT MILEAGE WAS 13,900.

MY 2010 VW JETTA TDI WITH AUTOMATIC TRANSMISSION HAS STALLED ON NUMEROUS OCCASIONS WHEN DEPRESSING THE ACCELERATOR PEDAL NEARLY TO THE FLOOR, SO AS TO PASS OR PULL A STEEP HILL. WHEN THIS HAPPENS I IMMEDIATELY LET OFF THE PEDAL AND THE ENGINE REVIVES, BUT WILL NOT ACCEPT FURTHER FULL-THROTTLE INPUTS. *TR

ON 2/14/11, WHILE DRIVING DOWNHILL IN COMMUTER TRAFFIC AT ABOUT 30 MPH, MY 2010 VW SPORTWAGON TDI STALLED FOR NO APPARENT REASON AND FAILED TO RESTART. I WAS ABLE TO PULL OFF THE ROAD AND, AFTER A SHORT WAIT, THE ENGINE RESTARTED. AT FIRST IT IDLED VERY ROUGHLY AT 800 RPM, BUT EVENTUALLY THE IDLE SMOOTHED AT 1,000 RPM, AND I WAS ABLE TO PROCEED TO WORK. MY VEHICLE HAS LESS THAN 10,000 MILES ON IT AND WAS JUST SERVICED BY VW THREE WEEKS AGO. I REPORT THIS BECAUSE I JUST SAW THIS WEEKEND AN ARTICLE ON BLOOMBERG ABOUT VW DIESEL ENGINES HAVING FUEL PUMP PROBLEMS. THIS IS THE ONLY STALLING EPISODE I HAVE EXPERIENCED WITH THIS VEHICLE TO DATE. *TR

FUEL PUMP FAILURE CAUSING THE VEHICLE TO QUIT RUNNING AND NOT RESTART. VEHICLE IS ONLY 5 MONTHS OLD WITH LESS THAN 10,000 MILES. SEEMS LIKE A SERIOUS DESIGN FLAW THAT COULD CAUSE AN ACCIDENT. *TR

TRAVELING THROUGH PARKING LOT AT APPROXIMATELY 5 MPH, THE ENGINE SUDDENLY TURNED OFF. APPLIED BRAKE, PUT THE AUTOMATIC TRANSMISSION IN PARK AND RESTARTED VEHICLE. EVENT OCCURRED (ONLY TIME) 02-11-2011 AND VEHICLE WAS PURCHASED NEW IN APRIL OF 2010. NO INCIDENT OR COLLISION OCCURRED DUE TO EXTREMELY LOW SPEED. SO FAR, NOTHING DONE TO CORRECT THE FAILURE (AS IT HAPPENED LAST NIGHT). DEALER NOTIFIED 02-12-2011. *TR

I HAVE A 2010 JETTA SPORTWAGEN TDI MANUAL TRANSMISSION. I PURCHASED NEW IN FEBRUARY 2010. I AM NOT SURE OF THE DATES BUT THE VEHICLE HAS STALLED OR JUST TURNED OFF TWICE SINCE I HAVE OWNED IT WHILE DRIVING AROUND TOWN. IT DID START BACK UP AS SOON AS I TURNED IT COMPLETELY OFF AND BACK ON. I DIDN'T THINK IT WAS A MAJOR DEAL THE FIRST TIME IT HAPPENED AND THAT I MAY HAVE JUST STALLED IT. WHEN IT HAPPENED THE SECOND TIME I QUESTIONED THE DEALER. THEY SAID UNLESS THEY COULD GET IT TO REPLICATE THE PROBLEM, THEY DIDN'T KNOW. THE OTHER ISSUE THAT I BELIEVE MAY BE RELATED HAPPENS ALL THE TIME. UNDER NORMAL DRIVING WHICH HAPPENS ATLEAST EVERY DAY I HAVE A BLIP IN THE THROTTLE. IT ALMOST FEELS LIKE THERE IS AN AIR POCKET IN THE FUEL THAT IS LIKE A HICCUP UNDER THROTTLE. IT IS RANDOM BUT AS I SAID HAPPENS ATLEAST ONCE A DAY. THE DEALER HAS DONE NOTHING ABOUT THESE ISSUES BECAUSE THEY CANNOT REPLICATE THE ISSUE. *TR

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING APPROXIMATELY 45 MPH. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY FUEL CONTAMINATION. THE METAL PIECES IN THE FUEL SYSTEM CAUSED THE ENGINE TO STALL. THE DEALER STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 24,000.

HAD VOLKSWAGEN 2010 JETTA TDI SERVICED AT VOLKSWAGEN DEALER FOR 20,000 MILE SERVICE, WHICH INCLUDES FUEL FILTER REPLACEMENT. 2 DAYS LATER, SMELLED DIESEL FUMES IN GARAGE. OPENED HOOD AND SAW DIESEL FUEL LEAKING FROM FUEL FILTER. (WAS NOT SURE IF IT WAS SPILLED DURING CHANGE BY DEALER) WENT TO INDEPENDENT GARAGE AND WAS TOLD IT IS LEAKING AND NOT TO DRIVE THE CAR: POTENTIAL FIRE HAZARD IF DIESEL GETS ON MANIFOLD. I'VE READ SIMILAR DRIVERS COMPLAINT (S) WHERE 2009 JETTA TDI HAS FUEL PUMP FAILURE POSSIBLY AFTER THIS SERVICE AND THEY ALSO HAD THE DIESEL FUEL LEAKING AFTER 20K SERVICE. MINE IS A 2010 JETTA TDI. I WON'T KNOW IF THIS IS AN ERROR OR OMISSION ON THE PART OF THE DEALER OR IF THE REPAIRS WERE DONE CORRECT AND IT'S A DEFECT WITH THE CAR. REGARDLESS, SOMEONE COULD HAVE SERIOUSLY INJURED, POSSIBLY KILLED AND/OR PROPERTY DAMAGE. *LN

MY VEHICLE IS A 2010 JETTA TDI SEDAN, PURCHASED IN JULY, 2010 IN FREDERICK, MD. THERE ARE NOW 10,000 MILES ON THE CAR. WITHIN WEEKS OF PURCHASE, I BEGAN NOTICING A HESITATION IN THE ENGINE AFTER CRESTING A HILL AND PROCEEDING DOWN THE OTHER SIDE OF THE HILL WITH MY FOOT RELEASING SOMEWHAT FROM THE ACCELERATOR. THE HESITATION LASTS FOR SEVERAL SECONDS. NEXT, AT APPROXIMATELY 1900 RPM THE ENGINE WILL OCCASIONALLY HESITATE AND EVEN BUCK. MOST IMPORTANTLY, ON THREE OCCASIONS THE ENGINE HAS CONTINUOUSLY HESITATED DURING MY 35-MILE COMMUTE. THE FEELING IS AKIN TO A GAS ENGINE RUNNING LEAN OR OUT OF TUNE. WHEN I ARRIVE HOME AND TURN OFF THE KEY ON THESE OCCASIONS, THERE IS AN ASTOUNDING AMOUNT OF HEAT SURROUNDING THE ENGINE COMPARTMENT, AND THE AUTOMATIC COOLING FAN KICKS ON AND RUNS FOR FIVE MINUTES OR MORE. THE CAR IS CURRENTLY IN THE DEALER REPAIR SHOP, WHERE I WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP CONTAINS METAL SHAVINGS AND IS IN THE PROCESS OF DESTROYING ITSELF. I AM AWARE VIA THE INTERNET THAT OTHERS HAVE HAD SIMILAR PROBLEMS WITH THE TDI ENGINE AND THAT VW HAS TENDED TO BLAME THE PROBLEM ON CUSTOMERS ADDING GASOLINE TO THE FUEL TANK. I HAVE MOST DEFINITELY NOT USED GASOLINE AT ANY TIME. I WANTED TO ADD MY VOICE TO OTHERS, SO THAT VW CAN BE ENCOURAGED TO REMEDY THE SITUATION PROPERLY. *TR

I HAVE A 2010 VW JETTA TDI DIESEL SPORTSWAGEN THAT I PURCHASED NEW. THE CAR HAS 12,000 MILES SINCE NEW. THE CAR HAS BEEN MAINTAINED BY AN AUTHORIZED DEALER PER THE RECOMMENDED MAINTENANCE SCHEDULE. WHILE DRIVING THE CAR IT SUDDENLY LOST POWER WITHOUT WARNING, REQUIRING IMMEDIATE ACTION ON MY PART TO AVOID A MAJOR ACCIDENT. THE CAR'S WARNING SYSTEM DISPLAYED CHECK ENGINE AND SERVICE REQUIRED ANNUNCIATION. AFTER THE POWER LOSS. THE SUDDEN COMPLETE LOSS OF POWER CONCERNS ME REGARDING THE SAFETY OF DRIVING THE CAR, I'VE SINCE BEEN ONLINE AND READ THE ACCOUNTS OF DOZENS OF OWNERS THAT HAVE HAD THIS SAME PROBLEM WITH THE 2009-10 TDI VW JETTA. ALL SEEM TO BE RELATED TO FUEL PUMP FAILURES. THE CAR WILL BE TOWED TO THE DEALERSHIP TOMORROW FOR SERVICE. BUT LOOKING AT THE OTHER ACCOUNTS OF THIS PROBLEM, IT WOULD APPEAR THAT THE DEALERSHIPS ARE NOT HAVING COMPLETE SUCCESS IN RESOLVING THIS PROBLEM. *TR

AFTER CRAWLING IN TRAFFIC FOR ABOUT 30 MINUTES THE CAR STALLED. THIS IS THE ONLY TIME THIS HAS OCCURED BUT I DO NOT DRIVE THE CAR OFTEN. SINCE THIS OCCURED 1 WEEK AFTER THE CAR'S FIRST SERVICE, I HAVE NOT BROUGHT IT INTO SERVICE YET. *TR

2010 VW TDI ----- CHECK ENGINE LIGHT AT 9800 MILES. VW SAYS "CONTAMINATED DIESEL IN FILTER AREA" AND "NOT COVERED UNDER WARRANTY" THEY BELIEVE THEY CAN MAKE OUR AUTO INSURANCE PAY...SHOWING A LITTLE GUNK OR RUSTY SHEEN WITHIN FILTER CANISTER AREA. WILL KEEP CALLING VW WARRANTY...TRYING TO HAVE THE +$6,000 REPAIR COVERED. I BELIEVE THIS CAR SUFFERED FATAL HPFS FAILURE.. 20 FULL TANKS OF FUEL SINCE PURCHASED NEW - ALL FROM RACE-WAY OR MURPHYS(WALMART) ULSD NO FURTHER EVIDENCE OF CONTAMINATION IN TANK.....YET. CAR STILL AT VW. *TR

I HAVE 2010 VW JETTA TDI, 6 SPEED MANUAL TRANSMISSION WITH 30K MILES ON IT. AS I WAS TRYING TO MERGE INTO TRAFFIC, I TRIED TO ACCELERATE AND THE CAR WOULD NOT GO'IT ACTED LIKE IT DIED. I HAD A CAR RIGHT BEHIND ME AND ANOTHER ONE MERGING FROM THE RIGHT SO I HAD NO PLACE TO GO BUT FORWARD. I DOWNSHIFTED AND STILL NO POWER. EVENTUALLY, AND THANKFULLY WITHOUT A CRASH, IT GAINED MOMENTUM AND IT DIDN'T KILL. FOR THE NEXT 5 MILES OR SO, IT CONTINUED TO SPIT AND SPUTTER AND AS I WAS COASTING DOWN A HILL WITHOUT THE CAR BEING IN GEAR, I REVVED UP THE CAR TO LISTEN TO THE ENGINE AND IT WOULD NOT GO BEYOND 2100 RPM. I MADE IT TO WORK AND HAD NO MORE PROBLEMS YESTERDAY. I IMMEDIATELY CALLED THE DEALER AND WILL BE DROPPING THE CAR OFF TODAY FOR DIAGNOSIS. THIS 'STALLING' HAS HAPPENED IN THE PAST FOR ME, MAYBE 6 TIMES, BUT IT WAS NOT ABRUPT OR ALARMING SO I THOUGHT IT WAS JUST ME TRYING TO ACCELERATE IN A GEAR THAT WAS TOO HIGH FOR THE POWER I NEEDED. I HAVE USED NOTHING BUT THE RECOMMENDED DIESEL FUEL AND HAVE NEVER PUT REGULAR GASOLINE IN IT. I AM THE ONLY DRIVER OF THIS CAR. HOPEFULLY, I DON'T GET THE RUN AROUND BUT AM AFRAID OF WHAT IS GOING TO HAPPEN BECAUSE I ONLY HAVE 6K MILES ON THE BUMPER TO BUMPER WARRANTY. WE WILL SEE WHAT THEY SAY TODAY. *TR

2010 VW JETTA SPORTWAGEN TDI "GLOWPLUG" LIGHT BEGINS BLINKING, LOSS OF ACCELERATION WHILE DRIVING AT HIGHWAY SPEED. I AM FROM FL AND WAS IN THE HOUSTON AREA AT THE TIME. DROVE CAR TO NEAREST VW DEALER. DEALER FOUND METAL PARTICLES IN THE FUEL FILTER AND I HAD TO RENT A CAR TO GET BACK TO FL. THE REPAIR TOOK 2.5 WEEKS AND THE CAR WAS TRUCKED TO MY LOCAL VW DEALER. I WAS NEVER TOLD THE CAUSE OF THE ISSUE AND HAVE SEEN IN SEVERAL FORUMS THAT THIS PROBLEM CAN OCCUR MULTIPLE TIMES.HIGH PRESSURE FUEL PUMP DISINTEGRATION IS SUSPECTED CAUSE. BESIDES THE SAFETY ISSUE OF SUDDEN LOSS OF THE ABILITY TO ACCELERATE, I AM CONCERNED ABOUT FUTURE FAILURE DUE TO FAULTY FUEL PUMPS (IF THAT IS THE CAUSE) AND THE $9,000 REPAIR COST. *TR

MY 2010 VOLKSWAGEN JETTA SPORTWAGEN TDI WITH 18,000 MILES WAS MAKING A VERY ROUGH SOUND SHORTLY AFTER A NON-COLD STARTUP. A FEW MINUTES LATER, THE ENGINE GROUND TO A HALT WITH A LOUD CRUNCH SOUND AND SHUT DOWN. VEHICLE WAS TOWED TO A LOCAL VOLKSWAGEN DEALERSHIP. DEALERSHIP FOUND PROBLEM TO BE A HIGH-PRESSURE FUEL PUMP FAILURE. DIESEL FUEL IN TANK WAS NOT CONTAMINATED. VOLKSWAGEN REPLACED THE ENTIRE FUEL SYSTEM UNDER WARRANTY. *TR

2010 VW JETTA SPORTWAGEN TDI FUEL PUMP FAILURE. I HAD TO REPLACE THE ENTIRE FUEL SYSTEM AT A PERSONAL COST OF $9,980.52. I WAS TOLD IT WAS DUE TO CONTAMINATED DIESEL FUEL BUT I HAVE AN ENGINEERING REPORT THAT PROVES THE FUEL WAS WITHIN GUIDELINES AND NOT CONSIDERED CONTAMINATED BY INDUSTRY STANDARDS. IT HAS NOT RECURRED BUT I CAN'T BE CERTAIN IT WON'T SINCE I HAVE NO IDEA WHAT CAUSED IT. VW IS DENYING WARRANTY COVERAGE. I HAVE LEARNED OF A FEW DOZEN CASES NATIONWIDE AND IN MOST CASES VW DID COVER THE OTHERS. ONE OR TWO HAVE REPORTED A REPEAT PROBLEM. I HAD ONLY OWNED THE CAR FOR 7 MONTHS AND HAD 8,076 MILES ON IT AT THE TIME. *TR

HESITATION AFTER STOPPING AND THEN ACCELERATING. AUTO FEELS LIKE IT IS ABOUT TO STALL. HARD SHIFTING FROM 1ST TO 2ND GEAR. *TR

ON FRIDAY, SEPT 10, 2010, WHILE DRIVING SOUTH ON THE I 605 FREEWAY (LOS ANGELES COUNTY) AT APPROXIMATELY 12 NOON AT SPEEDS OF 60 TO 65 MPH THE ENGINE, WITHOUT WARNING, DIED, STOPPED. I MANAGED TO GET ONTO THE SHOULDER AND EVENTUALLY RESTART THE ENGINE. THIS FAILURE HAPPENED TWO MORE TIMES ON THE FREEWAY. ON THE FINAL STOP, AFTER CALLING VW, I WAS ABLE TO RESTART THE CAR AND COMPLETE MY DRIVE HOME (APPROX. 60 MILES). THAT EVENING WHILE DRIVING TO THE LOCAL MARKET THE SAME THING HAPPENED WITH THE ENGINE TWO MORE TIMES. I NOTIFIED THE DREW VW DEALERSHIP OF THE PROBLEM AND ARRANGEMENTS WERE MADE TO USE THEIR ROADSIDE SERVICE AND HAVE IT TOWED TO THE CARLSBAD, CA DEALERSHIP FOR DIAGNOSIS AND REPAIR. IT HAS NOW BEEN THERE THREE DAYS. AN ADDITIONAL FREQUENT PROBLEM IS THE ENGINE STALLING WHEN LEAVING A STOP. *TR

2010 JETTA TDI STALLS WHEN STARTING OUT. MOSTLY OCCURS IN 1ST GEAR AND SOMETIMES 2ND GEAR IF SLOWING DOWN (TO TAKE A TURN FOR EXAMPLE). IT SEEMS AS IF IT NEEDS TO BE GIVEN AN EXTRA SURGE OF FUEL BY DEPRESSING THE GAS PEDAL MORE THAN USUAL IN ORDER TO GET PAST THIS POINT. I HAVE BEEN DRIVING A MANUAL FOR 15 YEARS - 4 OF THEM JETTAS - AND HAVE NEVER ENCOUNTERED THIS KIND OF 'PLAY' IN THE CLUTCH. THIS MAKES FOR AN INCREDIBLY DANGEROUS SITUATION WHEN PULLING OUT ONTO A HIGHWAY WITH ONCOMING TRAFFIC. EVEN KNOWING THE POTENTIAL FOR STALLING AND COMPENSATING, I STILL STALL AT LEAST ONCE A WEEK. I'M NOT SURE IF VW HAS ACKNOWLEDGED THIS AS A SERIOUS PROBLEM YET, BUT I WOULD HOPE IT IS INVESTIGATED AND THAT A FIX IS MADE KNOWN ASAP. *TR

HIGH PRESSURE FUEL PUMP FAILURE CAUSED CAR TO STALL AT HIGHWAY SPEED, ~68 MPH. PULLING OFF FREEWAY WITH DEAD CAR CAUSED A MINOR FENDER BENDER. BEING TOLD FUEL SYSTEM REPAIR IS $8700 BUT WILL LIKELY BE COVERED UNDER WARRANTY. I WISH TO REMAIN ANONYMOUS. 2010 VW JETTA TDI SPORTWAGEN, DSG TRANSMISSION, 3292 MI. *TR

THIS IS A FOLLOW UP TO ODI#10336565. MY CAR IS STILL STALLING WHEN PULLING INTO TRAFFIC. THIS IS BECOMING VERY UNSAFE. AFTER THE CAR IS WARM IT STALLS WHEN CROSSING TRAFFIC. THIS HAS OCCURRED 3 TIMES SINCE THE CAR WAS SUPPOSEDLY REPAIRED. MY CAR HAS LESS THAN 7000 MILES ON IT. *TR

WHILE PULLING OUT ONTO A BUSY STREET MY CAR SUDDENLY STALLED ALMOST CAUSING A COLLISION. THIS OCCURRED ON 05/24/2010LEGEND AUTORAMA HAD THE CAR UNTIL 06/14/2010. THEY REPLACED TWO FUEL PUMPS. PART # 5N0-906-129-B & 03L-130-755-A. -I PICKED UP MY JETTA ON MONDAY JUNE 14, 2010. I DROVE ABOUT 20 MINUTES IN LIGHT TRAFFIC WHEN I HEARD A HUMMING SOUND. I ARRIVED AT MY DESTINATION, OPENED THE HOOD AND HEARD A BUZZING SOUND COMING FROM THE FUEL FILTER AREA. I TURNED OFF THE CAR AND PICKED UP WHAT I NEEDED FROM MY DESTINATION. I CAME BACK TO THE CAR STARTED IT AND NOTICED THE NOISE WENT AWAY. WHEN I ARRIVED HOME THE BUZZING WAS BACK. I CALLED ED AND NOTIFIED HIM THAT THERE WAS SOMETHING WRONG WITH THE CAR. HE SAID COME BACK.-I HAD TO GO OUT A FEW HOURS LATER. I STARTED THE CAR AND NOTICED THAT THE NOISE WAS GONE. I PROCEEDED TO MY DESTINATION. WHILE MERGING ONTO THE HIGHWAY THE CAR STALLED ON THE RAMP WHEN I WAS ACCELERATING TO NORMAL HIGHWAY SPEED AND THE CARS BEHIND ME ALMOST COLLIDED INTO THE REAR OF MY CAR. SINCE I WAS BLOCKING TRAFFIC I FRANTICLY KEPT TRYING TO START THE CAR. IT FINALLY STARTED AFTER 8 OR 9 ATTEMPTS. THE CAR PROCEEDED TO RUN INCONSISTENTLY. IT STALLED AGAIN, AND NOW THAT MY HAZARD FLASHERS WERE ON PEOPLE GAVE ME A LITTLE MORE ROOM. I EXITED THE HIGHWAY AND PROCEEDED DIRECTLY HOME. THE ENGINE KEPT SURGING THEN STALLING. WHEN I GOT TO MY DRIVEWAY IT SEEMED TO IDLE SMOOTH BUT THE BUZZING WAS LOUDER THAN EVER AND I WAS ABLE TO FEEL A VIBRATION IN THE STEERING WHEEL. WHEN I TURNED OFF THE CAR THE COOLING FANS RAN FOR ABOUT 7 TO 10 MINUTES.-THIS MORNING I HAD TO GO TO WORK. BECAUSE IT WAS 6AM I HAD TO TRY TO TAKE MY JETTA. THE CAR STARTED AFTER 2 ATTEMPTS. I PROCEEDED TO WORK AND THE CAR RAN ROUGH UNTIL IT REACHED OPERATING TEMPERATURE. WHEN I EXITED THE PARKWAY AND STOPPED AT THE FIRST RED LIGHT I FELT THE VIBRATION IN THE STEERING WHEEL AND HEARD THE BUZZING SOUND. SINCE YESTERDAY THE BUZZING BECAME LOUDER. *TR

TL*THE CONTACT OWNS A 2010 VW JETTA TDI. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE BRAKES WERE APPLIED AND AN UNEXPECTED INCREASE OF PRESSURE OCCURRED WITHOUT WARNING. THERE WAS ALSO A NOISE ASSOCIATED WITH THE FUEL MOVEMENT IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS RELATED TO THE FUEL TANK BAFFLE. THE TECHNICIAN STATED THAT THERE WAS A DEFECTIVE FUEL TANK, AND THE FUEL TANK BAFFLE WAS NOT INSTALLED WHICH WOULD PREVENT THE FUEL MOVEMENT IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION IN WHICH THE DIAGNOSTIC TEST RESULTS WERE THE SAME AS PREVIOUSLY MENTIONED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FUEL TANK MET THE REQUIRED SPECIFICATIONS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 400. THE CURRENT MILEAGE WAS 56,000.