MyCarTSB

2010 Volkswagen Jetta Cruise Control Problems

13 owner-reported cruise control complaints from NHTSA data

13
Complaints
1
Crashes
Jan 2013Dec 2012
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (13)

criticalVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: May 2025

When you start your car, the ABS, traction control, and brake warning lights all come on and the car beeps three times. While driving, the brake light flashes constantly while the other lights stay on. The dealership identified a faulty ABS module and hydraulic pump assembly as the cause. This could potentially affect your car's ability to brake properly and control traction. The fix will likely involve replacing the ABS module and hydraulic pump assembly.

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NHTSA #: 11662407
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Sep 2020

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THE DISTANCE BETWEEN THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE TOO CLOSE AND THAT THE WRONG PEDAL MAY BE DEPRESSED. THE CONTACT CALLED RALPH THAYER VOLKSWAGEN (34501 PLYMOUTH RD, LIVONIA, MI 48150, (734) 838-1820) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 180,000.

NHTSA #: 11353911
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2017

DRIVING ON INTERSTATE HIGHWAY FOR GREATER THAN 30 MINUTES, THERE WAS ONSET OF STRONG RAIN CONDITIONS AT ABOUT 30 MINUTES OF DRIVING TIME -- THE EPC LIGHT CAME ON AND THE ABILITY TO ACCELERATE WAS LOST. SYMPTOMS OF DOWNSHIFTING WERE NOTED JUST PRIOR TO ONSET OF ISSUE. DEPRESSING THE ACCELERATOR RESULTED IN RPM INCREASE WITH NO ACCELERATION IN RELATIVELY FAST TRAFFIC (>50MPH). WAS ABLE TO PULL OFF SAFELY AND SHUT VEHICLE OFF. VERY DANGEROUS SITUATION IN HIGH SPEED/STRONG RAIN CONDITIONS. EPC LIGHT TURNED OFF AFTER SHUTOFF AND RE-START, AND I ASSUMED A SLIP ON WET SURFACE. RESTARTED AND ATTEMPTED TO REJOIN TRAFFIC. TRAVELED LESS THAN 50 FEET AND EPC LIGHT RE-LIT WITH NO SLIP, FOLLOWED IMMEDIATELY BY LIGHTING OF THE 'CHECK ENGINE' LIGHT. SAME LACK OF ACCELERATION AND INCREASED RPM WITH DEPRESSING THROTTLE PEDAL WAS NOTED. TURNED OFF ENGINE ON SHOULDER AGAIN AND RESTARTED AFTER FIVE MINUTE PERIOD IN ATTEMPT TO GET HOME AND WAS ABLE TO VERY CAREFULLY/SLOWLY MERGE BACK INTO TRAFFIC WITH CHECK ENGINE LIGHT AND EPC LIGHT LIT FOR ENTIRETY OF TRIP HOME (>50 MILES). VEHICLE DROVE FOR ADDITIONAL APPROXIMATELY 50 MILES WITHOUT SYMPTOMS ONSET. VEHICLE CURRENTLY HAS APPROXIMATELY 50K MILES AND IS DRIVEN ONCE EVERY WEEK OR TWO WEEKS. ALL SERVICE IS PERFORMED REGULARLY. I RESEARCHED THIS SYMPTOM SET ONLINE, ONLY TO FIND HUNDREDS OF COMPLAINTS SIMILAR TO MINE ACROSS THE SPECTRUM OF VW MODELS INDICATING NO PRECISE DIAGNOSIS RELATIVE TO THESE SYMPTOMS COINCIDING WITH THOUSANDS OF DOLLARS OF REPAIRS IN ATTEMPT TO RECONCILE. I DO NOT CARE TO SPEND THOUSANDS OF DOLLARS ATTEMPTING TO REPAIR AN ISSUE THAT CANNOT BE IDENTIFIED USING A 'TRIAL AND ERROR' METHOD ON A VEHICLE THAT KBB VALUES AT LESS THAN 5K. BASED ON MY LIMITED RESEARCH, THIS VERY DANGEROUS ISSUE SHOULD BE SOME SORT OF RECALL. I HAVE RESEARCHED RECALLS ON MY PARTICULAR VEHICLE AND HAVE NOTED NOTHING RELATIVE.

NHTSA #: 11011694
mediumVEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Sep 2015

THE CAR LOST POWER WHILE GOING UPHILL AND WOULD ONLY REACH SPEEDS OF ABOUT 20MPH ON A 40MPH ROAD. THE CAR CHECK ENGINE LIGHT HAD COME ON ABOUT A MONTH BEFORE. I WAS TOLD THERE WAS A PROBLEM WITH THE HIGH PRESSURE FUEL PUMP AND IT WOULD NEED TO BE REPLACED BUT THE CAR WOULD BE SAFE TO DRIVE UNTIL IT STOPPED POWERING UP TO TOP SPEED.

NHTSA #: 10777781
mediumVEHICLE SPEED CONTROL
Filed: May 2013

DRIVING AT 40 MILES PER HOUR, AS I ACCELERATED TO PASS ON THE LEFT, THE CAR WENT INTO LIMP MODE AND ACCELERATED IN SLOW MOTION, IT TOOK ABOUT 1/2 MILE TO GET UP TO 45 MPH. THEN I NOTICED THE DASHBOARD LIGHT CAME ON WHILE I WAS STILL DRIVING, NOW ATTEMPTING TO GET ON TO THE INTERSTATE. ACCELERATING AT ABNORMALLY SLOW SPEEDS, IT TOOK ABOUT A MILE TO GET UP TO 60. I THEN DETERMINED FROM THE MANUAL THAT THE LIGHT WAS A "GLOW PLUG" LIGHT. I CALLED THE DEALER AND THEY INFORMED ME I COULD CONTINUE DRIVING THE CAR, BUT I SHOULD BRING IT TO THEM RIGHT AWAY. THE CAR DROVE FOR APPROXIMATELY 6 MILES, AT WHICH TIME THE RED BATTERY LIGHT CAME ON, AND THE CAR COMPLETELY DIED. I HAD TO CROSS TWO LANES OF TRAVEL IN ORDER TO GET TO THE SHOULDER OF THE ROAD. BY THE TIME THE TOW TRUCK CAME, MY LOCAL DEALER WAS CLOSED, AND I WAS FORCED TO CALL A LOCAL REPAIR SHOP OWNER THAT WORKS ON NOTHING BUT VWS AND AUDI'S. (THIS SHOP IS TRUSTED, AND HAS WORKED ON MY VEHICLES FOR 8+ YEARS). HE DIAGNOSED IT AS FUEL PUMP PROBLEM, AND CONFIRMED THAT IT WAS ONLY DIESEL IN THE TANK. I CONTACTED VW USA, WHO WANTED TO TAKE NO ACTION AND STATED THAT THERE WAS NO RESTITUTION, NOR WOULD THEY TAKE ANY ACTION UNLESS INSPECTED AND DIAGNOSED BY A DEALER. SADLY, VW OBVIOUSLY IS AWARE THEY HAVE A RECURRING PROBLEM, AND THIS PUMP SEEMS TO BE EITHER ON BACK-ORDER OR HOARDED BY THE DEALERS, THUS MADE UNAVAILABLE. AT THE CURRENT TIME, MY LOCAL REPAIR SHOP IS WORKING DILIGENTLY TO FIND A PUMP SOMEWHERE IN NORTH AMERICA. *TR

NHTSA #: 10512599
mediumVEHICLE SPEED CONTROL
Filed: Apr 2013

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE SHIFTING FROM DRIVE TO PARK, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE DOOR LOCKS ON THE REAR PASSENGER DOOR FAILED. THE VEHICLE WAS NOT INSPECTED AT DEALER OR REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 44,000.

NHTSA #: 10509877
mediumVEHICLE SPEED CONTROL
Filed: Jan 2013

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THERE WERE NO FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 21,758. UPDATED 2/25/2013 *JS

NHTSA #: 10491993
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Dec 2012

THE CAR ABRUPTLY DECELERATED FROM 65 TO 35 MPH ON A MAJOR INTERSTATE AS THE ENGINE WENT INTO 'LIMP MODE'. THE SUDDEN DECELERATION CAUSED SWERVING AND I HAD TO PULL OVER TO THE CURB IN ORDER TO AVOID AN ACCIDENT. THE COIL/CHECK ENGINE LIGHT TURNED ON AND CAR HESITATED AS IT DROVE. THIS IS THE THIRD INCIDENT THAT THIS CAR HAS HAD WITH THE EXHAUST PROBLEM CAUSING ENGINE TO FORCE DECELERATION AND ABRUPT STOPPING EVEN STALLING. THE SYSTEM THIS TIME DIAGNOSED A DEFECTIVE EXHAUST CONTROL MODULE/FLAP. THE PREVIOUS EMISSIONS ISSUE WHILE THE CAR WAS UNDER WARRANTY INVOLVED DEFECTIVE EGR VALVES. PROBLEM SEEMS TO SHOW UP EVERY 10-15K MILES ON THIS DIESEL MODEL. *TR

NHTSA #: 10489093
mediumVEHICLE SPEED CONTROL
Filed: Aug 2012

THIS VEHICLE IS A DIESEL. AS I WAS PRESSING THE ACCELERATOR TO INCREASE MY SPEED FROM A CONSTRUCTION ZONE SPEED TO 55 MPH THE ENGINE LIGHT CAME ON, THE CAR BEGAN TO SPUTTER AND ACTED AS IF NO FUEL WAS BEING INJECTED TO THE ENGINE, AS I PULLED OFF THE ROAD THE CAR KEPT RUNNING BUT IF I PRESSED THE ACCELERATOR NOTHING WOULD HAPPEN, NO MOVEMENT ON THE RPM INDICATOR. I WAS ABLE TO GET THE CAR OFF THE HIGHWAY VIA THE EXIT RAMP. IT STARTED UP AND IMMEDIATELY THE WARNING MESSAGE CAME ACROSS THE VEHICLE INFORMATION SCREEN TO SERVICE IMMEDIATELY AND I CAN'T RECALL THE EXACT WORDING BUT BASICALLY SAYING DAMAGE COULD OCCUR. CAR WAS TOWED FOR SERVICE. CAR WAS FIXED ON 4/24/2012 REPLACING THE ACCELERATOR PEDAL SENSOR AND THE ENGINE SPEED SENSOR. PRIOR TO THIS MAJOR MALFUNCTION, THE CAR HAD DIED WHILE IN TRAFFIC TWICE AT A RED TRAFFIC LIGHT, TWICE WHILE ON THE FREEWAY. ALL OCCASIONS THE VEHICLE RESTARTED AND DROVE JUST FINE. VEHICLE WAS SERVICED FOR ROUTINE 40000 NOTHING FOUND AMISS BY MECHANIC. JUST RECENTLY ON 7/12/2012 DIED @ A RED LIGHT. VEHICLE STARTED UP FINE AND NO MESSAGES ON THE SCREEN. 7/19/2012 VEHICLE WOULD NOT GO INTO GEAR AFTER STOPPING FOR 20 MINUTES, TURNED CAR OFF AND RESTARTED IT WENT INTO GEAR NO PROBLEM. ON 7/28/2012 VEHICLE AGAIN DIED @ A RED LIGHT, STARTED UP JUST FINE, NO WARNING MESSAGES. *TR

NHTSA #: 10471429
mediumVEHICLE SPEED CONTROL
Filed: Jul 2011

UNEXPECTED ACCELERATION ON CRUISE CONTROL. WHEN THE CRUISE CONTROL IS SET, PRESSING THE 'COAST/DECELERATE' BUTTON SEVERAL TIMES CAUSES THE CRUISE CONTROL UNIT TO JUMP BY SEVERAL MPH, I.E. ACCELERATE. EXAMPLE: CRUISE IS SET AT 55 MPH. PRESS THE COAST BUTTON THREE OR FOUR TIMES (CAR SHOULD DECELERATE BY 1 MPH FOR EACH PRESS OF THE BUTTON), THE CRUISE SPEED WILL SET AT A HIGHER SPEED, SUCH AS 58 MPH. THIS CAN BE OBSERVED BY LOOKING AT THE DISPLAY WHICH SHOWS THE SPEED AT WHICH THE CRUISE CONTROL IS SET, AS WELL AS THE ACCELERATION OF THE CAR. THIS BEHAVIOR CAN BE EASILY REPLICATED AND DEMONSTRATED, THOUGH IT DOES NOT OCCUR EVERY TIME. THIS HAS BEEN OBSERVED FOR THE PAST SEVERAL MONTHS. *KB

NHTSA #: 10413274
mediumVEHICLE SPEED CONTROL
Filed: Feb 2011

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A STOP AND SHE APPLIED THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT MOVE. IT TOOK HER ABOUT FOUR TO FIVE SECONDS BEFORE THE VEHICLE WOULD RESPOND BUT IT DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS DRIVEN BY TWO PEOPLE WITHIN THE SAME FAMILY AND THE FAILURE OCCURRED MORE THAN ONE TIME. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,857.

NHTSA #: 10382788
mediumVEHICLE SPEED CONTROL
CrashFiled: Aug 2010

I WAS PULLING INTO A PARKING SPACE WITH A NEW 2010 WOLFSBURG JETTA I HAD MY FOOT ON THE BRAKE WHEN IT ACCELERATED UNEXPECTEDLY OVER A DECORATIVE DIVIDER. THE CAR DID NOT RESPOND TO REPEATED ATTEMPTS TO STOP IT. I USED TWO FEET AND WAS LITERALLY OFF MY SEAT TRYING TO CONTROL THE CAR. IT FINALLY STOPPED. I WAS LUCKY NO PEDESTRIANS OR MYSELF AND PASSENGER WAS INJURED. VW SUPPOSEDLY CHECKED THE CAR AND SAID IT IS OPERATIONAL; HOWEVER AT THE FIRST THEY SAID MANY CODES CAME UP BUT NO ONE WOULD TELL ME WHAT THE CODES WERE. THIS CAR HAD 345 MILES AND I THINK IT IS UNSAFE TO DRIVE THE COMPUTER OVER RODE WHAT I WAS WANTING THE CAR TO DO. UPDATED IVOQ 09/08/10 *TR

NHTSA #: 10350694
mediumVEHICLE SPEED CONTROL
Filed: Apr 2010

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED SHE WAS DRIVING AT SPEEDS OF 78 MPH WITH THE CRUISE CONTROL ACTIVATED. WHEN DEPRESSING THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND AS THE VEHICLE PROCEED TO TRAVEL OFF THE ROADWAY, SHE ENGAGED THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE DEALER TOOK THE VEHICLE FOR A TEST DRIVE BUT HE WAS UNABLE TO DUPLICATE THE FAILURE. A DIAGNOSTIC WOULD NOT PRODUCE ANY FAILURE CODES AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 4,850 AND THE CURRENT MILEAGE WAS 51,035.

NHTSA #: 10326612

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