2010 Volkswagen Jetta Airbags Problems

Your car was hit head-on by a train, and the airbags failed to deploy during the collision. This is a critical safety failure, as airbags are designed to protect occupants in severe frontal impacts like this one.

Your airbag warning light came on when you started the vehicle, but no diagnosis was performed. On a separate occasion, your sunroof opened on its own, and while the dealer inspected it, they couldn't find a problem. These issues suggest potential electrical or sensor problems with your vehicle's safety systems.

MY CHECK ENGINE LIGHT IS CONSTANTLY ON AND I HAVE NEVER GOTTEN A RECALL NOTICE. *TR

AIRBAG LIGHT WENT ON ABOUT TWO MONTHS AGO. I KNOW THAT MANY VWS, INCLUDING 2010 JETTAS LIKE MINE, WERE SUBJECT TO RECALL FOR CLOCK SPRING. I BELIEVE MY CAR SHOULD BE INCLUDED IN THAT RECALL AND THIS SHOULD BE FIXED FREE OF CHARGE BY VW. CALLED DEALERSHIP AND THEY SAID IT'S NOT AND THAT I'D HAVE TO PAY THE $125 DIAGNOSTIC FEE TO HAVE IT CHECKED OUT. HAVE READ MANY STORIES OF HOW YOU ARE RECEIVING MY COMPLAINTS FROM VW OWNERS ABOUT THIS PROBLEM. RECALL NEEDS TO BE EXPANDED. LIGHT IS ON ALL THE TIME. CALLED VW CUSTOMER CARE AND THEY COULD NOT HAVE BEEN LESS HELPFUL. CALLED YESTERDAY AND ASKED TO SPEAK WITH A SUPERVISOR. THEY SAID THERE NO SUPERVISOR WOULD BE AVAILABLE UNTIL THE FOLLOWING AFTERNOON. PLEASE EXPEDITE I'M VERY CONCERNED ABOUT MY SAFETY AND DRIVING THIS VEHICLE. HAVE BEEN LOYAL VW CUSTOMER SINCE 1998 BUT GIVEN THIS EXPERIENCE AND THE COMPANY'S RECENT ETHICAL MALFEASANCE, AM NOT SURPRISED THE COMPANY IS STRUGGLING TO STAY AFLOAT.

ABS ENGINE LIGHT IS ON. FOUND EVIDENCE ONLINE THAT VW EXTENDED COVERAGE FOR REPLACEMENT OF THIS MODULE. FAULT CODE FOR SAFETY RECALL FOR ABS MODULE IS 16V-913. WAS TOLD BY THE DEALERSHIP THAT MODULE IS NOT UNDER WARRANTY. IN ADDITION, AIR BAG INDICATOR IS ON AND CHECK ENGINE LIGHT IS ON. JUST HAD THE CHEAT DEVICE REMOVED TWO MONTHS AGO.

I WAS INVOLVED IN A CAR ACCIDENT ON 6/01/2017. THE POLICE ESTIMATED THAT THE CAR THAT HIT ME FROM THE BACK WAS GOING 55MPH. MY AIRBAG FAILED TO DEPLOY...EVEN THOUGH MY CAR WAS TOTALED DUE TO SUFFERING EXTENSIVE FROM END DAMAGE. MY CAR WAS STOPPED AT THE MOMENT OF IMPACT. DUE TO THE FAILURE OF MY AIRBAG MY FACE AND SHOULDER HIT THE STEERING WHEEL CAUSING ME TO LOSE A TOOTH AND CAUSE GREAT DAMAGE TO MY SHOULDER.

I WAS DRIVING ON THE EXPRESSWAY WHEN A CAR ON THE SHOULDER PULLED OUT WITHOUT SEEING ME. I WENT TO HONK MY HORN AND IT DIDN'T WORK. I LUCKILY SWERVED INTO THE NEXT LANE WITHOUT HITTING THE CAR IN THE NEXT LANE. I FOUND OUT IT'S NOT JUST MY HORN BUT THE COCK SPRING NEEDS REPLACING. NOTHING ON MY STEERING WHEEL WORKS NOW AND MY AIRBAG WARNING LIGHT STAYS ON.

ABS CONTROL MODULE PROBLEM/FAILURE WE SAW A RECALL FOR 2009 MODELS WITH THIS ISSUE! OUR VEHICLE IS A 2010 JETTA SPORTWAGON WITH LESS THAN 80K MILES ON IT WHICH WE PURCHASE DIN DECEMBER OF 2009 WITH A 7 YEAR/100K MILE EXTENDED WARRANTY. WE WERE ALWAYS REALLY HAPPY WITH THE CAR UNTIL WE GOT THE NOTICE THAT THIS WAS ONE OF THE CARS WITH THE EMISSIONS CHEATS IN IT. AS WE HAD SUCH LITTLE MILEAGE ON THE CAR WE ELECTED (AFTER MUCH CONTEMPLATION MIND YOU) TO HAVE THE CAR "FIXED" AND TOOK THE $5K IN RESTITUTION THEY OFFERED. JUST AFTER THE EMISSIONS "FIX" THE CAR STARTED SPUTTERING WHEN IN IDLE SPEED SO WE TOOK IT TO THE DEALERSHIP BUT WERE TOLD THEY DID NOT SEE ANY ERROR CODES AND COULD NOT DUPLICATE THE PROBLEM SO WE KEPT DRIVING THE CAR BUT THIS ISSUE DID NOT GO AWAY AND IS STILL A CONSTANT AGGRAVATION TO US AS THE ENTIRE CAR SHAKES WHEN THIS OCCURS. JUNE 2018 THE BRAKE LIGHT, THE TRACTION CONTROL LIGHT, AND THE ABS LIGHT CAME ON. WE TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO THE COMPUTER WHICH INSTRUCTED THEM THAT THE ABS MODULE AND PUMP NEED TO BE REPLACED, APPROXIMATELY A $3,000 REPAIR. WE TOOK IT TO ANOTHER MECHANIC WHO INSTRUCTED US THAT THE PUMP WAS FINE BUT THE MODULE NEEDED TO BE REPLACED DUE TO THE FAULT THEY READ. JULY 2018, IN ADDITION TO THE PREVIOUS LIGHTS COMING ON, NOW THE DIESEL PRE-HEAT LIGHT CAME ON, THE STEERING LIGHT CAME ON, THE AIRBAG LIGHT CAME ON AND THE ESP LIGHT CAME ON, THE ENGINE LIGHT CAME ON. ONCE AGAIN WE TOOK IT TO THE DEALERSHIP AND GOT THE SAME ANSWER: THE ABS CONTROL MODULE IS FAULTY. WE ARE GETTING A THIRD OPINION AS WE HAVE A BAD FEELING THAT THE SOFTWARE UPDATE THEY INSTALLED FOR THE EMISSIONS "REPAIR" IS SETTING OFF SOME OF THESE COMMUNICATIONS ISSUES. AFTER 8.5 YEARS WITHOUT ANY ISSUES TO HAVE THESE PROBLEMS AFTER THEY "FIX" THE SOFTWARE SEEMS AWFULLY COINCIDENTAL.

VEHICLE WARNING LIGHTS CAME ON FOR ABS AND AIRBAG WHILE DRIVING. TESTING AT DEALERSHIP CONCLUDED ABS CONTROL MODULE, ABS HYDRAULIC PUMPS NEED REPLACING AT 77,000 MILES. AIRBAG SEAT POD ON PASSENGER SIDE NEEDS REPLACING AT 77,000 MILES.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INADVERTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED VOLKSWAGEN OF PALM SPRINGS (67909 E PALM CANYON DR, CATHEDRAL CITY, CA 92234 (855) 996-5429) AND WAS INFORMED THAT A RECALL WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 97,500. *LN UPDATED 7/19/18*JB

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, HE CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED, BUT THEY DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE BODY SHOP AT AN INDEPENDENT DEALER AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

"TAKATA RECALL" I WAS DRIVING ON SCOTT STREET, WHEN ANOTHER DRIVER RAN THE RED LIGHT ON THE INTERSECTION AND HIT MY CAR ON THE PASSENGER SIDE TOWARDS THE BACK PASSENGER DOOR, AND THE AIRBAG DIDN'T DEPLOY. I INFORMED VW, THEY DID A DIAGNOSTIC TEXT ON MY CAR AND THEIR FINDINGS WAS THAT THE AIRBAG DID WHAT IT WAS SUPPOSED TO DO. I DIDN'T TAKE IT ANY FURTHER.

DURING A TRIP, THE AIR BAG LIGHT CAME ON AND AIRBAG SERVICE MESSAGE WAS DISPLAYED WHEN I RESTARTED MY CAR AFTER FILLING UP THE GAS TANK. WHEN I BROUGHT IT TO THE DEALER, THEY FOUND THE CODE FOR FAULTY N9S - AIRBAG EXCEEDED. AS I UNDERSTOOD IT, I HAD NO AIRBAG PROTECTION DURING THE TIME IT TOOK TO GET THIS FIXED. VW CORPORATE REFUSED TO PAY FOR ANY OF THIS REPAIR, WHICH COST ME $913.58 TO REPLACE THE AIRBAG IN THE STEERING COLUMN. VW CLAIMED THAT MY CAR VIN WAS NOT PART OF ANY PREVIOUSLY ANNOUNCED AIRBAG SAFETY RECALLS.

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE ABRUPTLY STOPPED IN FRONT OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT FAILED RESPOND ON THE WET ROAD. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,647.

AIRBAG WARNING LIGHT CAME ON. DIAGNOSED BY VW AS A PROBLEM WITH THE "STEERING WHEEL CLOCK SPRING". ALTHOUGH PRESS RELEASE INCLUDED RECALL INFORMATION FOR THIS PART AND PROBLEM, ON THIS MAKE AND MODEL, VW DECLINED TO INCLUDE MY VEHICLE IN ITS RECALL. SINCE THIS VEHICLE WAS PURCHASED FOR MY 17 YEAR OLD NEW DRIVER AND SAFETY, I HAD NO CHOICE BUT TO PAY OVER $360 TO REPLACE THE DEFECTIVE AIRBAG PART. VW SAID THEY WOULD REIMBURSE ME IF THE VEHICLE DID END UP IN THE RECALL AT A LATER DATE.

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A TREE AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. ..UPDATED 10/28/15 *BF UPDATED 12/10/15.*JB

STARTING IN MAY 2015 WE BEGAN TO NOTICE THAT THE PASSENGER AIRBAG LIGHT WOULD NOT ALWAYS SEEM TO WORK CORRECTLY WHEN MY SON SAT THERE. I JUST FIGURED IT TO BE A PROBLEM WITH THE LIGHT IN THE DASH. MY SON WEIGHING IN THE 60 POUND RANGE, I KNEW IT SHOULD NOT OF BEEN ON WHEN HE WAS THERE. SOMETIMES IT SAID OFF SOMETIMES IT DID NOT. I ALWAYS FELT THIS WAS AN INDICATOR LIGHT ISSUE NOT THINKING A CAR THIS NEW WITH SUCH LOW MILES COULD HAVE PROBLEMS WITH THE AIRBAG. ON AUGUST 23, 2015 AS I WAS DRIVING ALONE I NOTICED THE CAR WAS NOT COOLING DOWN SO I WAS LOOKING TO SEE IF I FORGOT TO TURN SOMETHING ON WHEN I NOTICED THAT THE A/C WAS INDEED ON, AND NOT WORKING, AS WELL AS THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER WAS ILLUMINATED. THERE ARE MULTIPLE PROBLEMS. DEALER DIAGNOSTICS VERIFIED MY CONCERNS. FOUND DTCS PRESENT FOR PODS MODULE. PODS MODULE NEEDS REPLACED. FOUND DTCS FOR HIGH PRESSURE SWITCH OPEN. SENSOR NEEDS REPLACED. ESTD; $1800 THE PROBLEM WITH THE PASSENGER AIRBAG IS THAT THE SENSOR FOR THE WEIGHT OF THE PERSON DOES NOT WORK CORRECTLY. VW HAS THIS INTEGRATED INTO THE SEAT BASE THAT ALSO IS HEATED. THE ENTIRE SEAT BASE WITH REPLACEMENT COST OF OVER $1400 MUST BE REPLACED IN ITS ENTIRETY TO MAKE THIS REPAIR. AT THIS POINT I WAS TOLD THAT VW IS NOT MAKING REPAIRS OF THIS TYPE. SINCE THEN I HAVE ALSO HAD THE TIRE LIGHTS COME ON THEN OFF PERIODICALLY AS WELL AS SOME IPOD DOCK ISSUES. THERE SEEMS TO BE MANY ISSUES RELATED TO ELECTRICAL ISSUES THAT VW FEELS THEY HAVE NO RESPONSIBILITY OVER. I HAVE READ THAT OTHERS HAVE HAD THESE ISSUES POSTED UNOFFICIALLY ON OTHER SITES.

AIRBAG LIGHT IS ILLUMINATED. VW SERVICE DEPARTMENT NOTES THE AIRBAG SPIRAL SPRING NEEDS TO BE REPLACED COSTING ~$600. IT WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE REPLACED BY VW. *TR

AT APPROXIMATELY 1:30PM ON JULY 14, 2014 MY MOM WAS DRIVING SOUTH BOUND ON HIGHWAY 99. SHE SLOWED DOWN DUE TO HIGHWAY CONSTRUCTION AND TO MERGE ONTO HIGHWAY 58 EAST WHEN SHE WAS STRUCK FROM BEHIND BY A PICK UP TRUCK. SHE THEN STRUCK THE VEHICLE IN FRONT OF HER. THE AIRBAGS IN THE VEHICLE DID NOT DEPLOY. *TR

TURNED VEHICLE ON, AIR BAG WARNING LIGHT CAME ON AND WON'T GO OFF. TAKEN TO VW DEALER AND THEY SAID SOMETHING ABOUT A MODULE THAT WOULD HAVE TO BE REPAIRED AND THEY'RE NOT RESPONSIBLE FOR THAT. NO ACCIDENT HAS OCCURRED THAT WOULD CAUSE THE AIRBAG TO DEPLOY OR CAUSE THE LIGHT TO GO ON. IT CERTAINLY IS AN ISSUE THAT VW SHOULD REPAIR. CAR ONLY HAS A LITTLE OVER 40,000 MILES. *TR

THE AIRBAG STOPPED FUNCTIONING WITHOUT ANY REASON. THE CAR WAS BEING STARTED WHEN THE AIRBAG ERROR INDICATOR CAME ON AND STATED AIRBAGS ARE NOT FUNCTIONAL. VW SAYS THAT THIS IS NOT INCLUDED IN THE SAFETY WARRANTY, WHICH DOES NOT MAKE ANY SENSE SINCE ITS CLEARLY A SAFETY ISSUE AND SHOULD NOT BE FAILING ESPECIALLY WHEN THE CAR IS ONLY 3 YEARS OLD AND HAS ONLY 65,000 MILES. *TR

I WAS DRIVING ON THE INTERSTATE (I77SOUTHBOUND) AND ALL OF A SUDDEN THE VEHICLE IN FRONT OF ME STARTED SLAMMING ON THEIR BRAKES. INSTANTLY I HIT MY BRAKES AND STOPPED SAFELY WITHOUT HITTING THAT VEHICLE. LITERALLY 2 OR 3 SECONDS LATER, A CAR REAR ENDS ME AT SPEED OF APPROXIMATELY 65-70 MPH WHILE I WAS STOPPED. AFTER THAT CAR HIT ME AT THAT RATE OF SPEED, IT CAUSED ME TO COLLIDE INTO THE CAR IN FRONT OF ME. I DIDN'T HAVE A SINGLE ONE OF MY AIRBAGS DEPLOY AT ALL. I WOULD LIKE TO FILE A LAWSUIT AGAINST VOLKSWAGEN BECAUSE OF THIS REASON. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, ANOTHER VEHICLE TRAVELING 40 MPH CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN UNCONTROLLABLY AND WAS TURNED AROUND WHERE THE SECOND VEHICLE CRASHED INTO THE CONTACT'S VEHICLE AGAIN ON THE FRONT DRIVER SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 23,000.

CAR WAS DRIVEN DAILY AND AIR BAG ERROR INDICATOR CAME ON AND HAS STAYED ON. VW NOT WILLING TO FIX ISSUE AT ALL. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE, CAUSING HIM TO BE PUSHED INTO A PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK AND BACK. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE LOT. THE CONTACT BELIEVED THAT THE AIR BAGS SHOULD HAVE DEPLOYED DUE TO THE SEVERITY OF THE IMPACT. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING 50 MPH WHEN HE WAS INVOLVED IN A THREE VEHICLE CRASH. THE CONTACT CRASHED INTO THE REAR OF ONE VEHICLE AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN THE CONTACT. THE CONTACT WAS THROWN INTO THE STEERING WHEEL AND SUSTAINED INJURIES TO THE HEAD AND CHEST. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE AIR BAGS WERE NOT TO DEPLOY BECAUSE THE SENSORS WERE NOT ACTIVATED. THE FAILURE MILEAGE WAS 32,000.

AIRBAG ERROR LIGHT. *TR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS STRUCK ON THE FRONT AND REAR DRIVERS SIDE DOOR. THE SEAT AND CURTAIN AIR BAGS DEPLOYED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT WENT TO THE EMERGENCY ROOM BECAUSE HE SUFFERED A SLIGHT LOSS OF HEARING, SENSITIVITY, AND RINGING IN THE LEFT EAR CAUSED BY THE DEPLOYMENT OF THE CURTAIN AIR BAG. THE EMERGENCY ROOM PHYSICIAN ADVISED THE CONTACT THAT WITHIN A FEW DAYS HE WOULD FEEL RELIEF. THE CONTACT CONTINUED TO EXPERIENCE THE SYMPTOMS AND NOTIFIED A DOCTOR WHO DIAGNOSED THE SYMPTOMS TO BE CAUSED BY TINNITUS AND HYPERACUSIS. THE CONTACT CONTINUED TO RECEIVE TREATMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING LIGHTS ON THE INSTRUMENT PANEL PRIOR TO THE CRASH. THE DRIVER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND THEY ARE WAITING AN INVESTIGATION UPON APPROVAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. THE VIN WAS UNAVAILABLE.