2013 Ford Fusion Brakes Problems

I was on the highway and a car came in front of me, When I tried to stop the brake was hard and wouldn’t stop! It veered me into the wall and totaled my car. My brakes stiffed up and didn’t stop which cause me to crash.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer scheduled an appointment, but the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a recall notice for my 2013 Ford Fusion. The Recall was 23S12- Multi Vehicle Front Brake Jounce Hose Leaks. I contacted Ford about the repairs for this recall and was told that the repairs would take 1.3 hours because the brake lines needed to be bled as part of the repair. When I contacted my local Ford dealership about getting the repairs, I was told I would have to leave my vehicle for at least 2 days if I wanted the repairs done. No loaner vehicle has been offered. I cannot be without my car for 2 days. How am I to get the repair work done?

The contact owns a 2013 Ford Fusion. The contact stated that while starting the vehicle, the check engine, ABS, air bags, PCM, and several other unknown warning lights illuminated. The "Engine Coolant Over Temperature" message was displayed. The vehicle was taken to an independent mechanic and the dealer, where it was diagnosed with a coolant leak, but the contact was unaware of what needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 12V551000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 171,000.

Safety Recall 23S12/NHTSA Recall 23V162 - Brake Fluid Leak Took my car in for recall fix. Was told they could not perform the fix for the following reasons: 1) First said it was because I had aftermarket winter tires and rims on it. Told them that once I change to my all-season tires and original rims in 2 weeks can I bring it back, they told me no. 2) Then said it was because the car has 133k miles on it, so said it was too old to work on, and up to dealer discretion (Stoneham Ford, Stoneham, MA) 3) Then said the car has rust underneath so can't work on it. It was just a myriad of excuses as to why they couldn't perform. They said to try another dealer.

I am receiving warning lights regarding my electronic parking brakes. I took my car to a Ford dealership in Ankeny for a recall on my front brake lines to be fixed and mentioned this to the maintenance dept. They couldn't do anything without putting my car on a scanner (or whatever they do) because, being a widow I did not have the $100 they charge. Thus I am still driving my car with the warning lights on. I hope it is safe for me to drive it.

The contact owns a 2013 Ford Fusion Energi. The contact stated that after starting the vehicle and shifting into gear, the vehicle failed to respond. While driving, the brake warning light illuminated. The brake pedal was depressed but failed to respond. The vehicle was taken to the local dealer, where it was diagnosed that the circuit was open. The vehicle was repaired, but the failure recurred. While driving, the brake lights illuminated. While making a left turn and slowing down, the became inoperable. The vehicle failed to move forward or backward. The contact called the towing company, who stated that the parking brake had seized. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 104,150.

The contact's employee owned a 2013 Ford Fusion. The contact stated that while the employee was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. No warning light was illuminated. The brakes failed to stop the vehicle immediately, causing the employees' vehicle to rear-end another vehicle. No injuries were sustained, and no medical attention was received. A police report was filed. The vehicle was towed to the tow yard, where it was deemed totaled by the insurance company. The employee later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

Ford send me out a letter about the brake fluid recall on April 2023.i am still waiting for my car to be fixed,I have called them,it is taking to long.

The contact owns a 2013 Ford Fusion. The contact received notifications of NHTSA Campaign Numbers: 17V209000 (Engine and Engine Cooling) and 23V162000 (Service Brakes, Hydraulic) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brake, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I’ve received a letter in March regarding this safety recalls and I not been contacted by the manufacturer for any remedy. I have not had this vehicle for a full six months. Now the break fluids leaks, there’s an issue with a gasket, and I cannot longer drive vehicle due to the smell of something burning. The recall states it’s an increasing risk of a crash. I have to search for transportation to and from work because I refuse to cause harm to myself or others. Safety Risk IF THE BRAKE FLUID LEAKS, YOUR VEHICLE MAY EXPERIENCE AN INCREASE IN BRAKE PEDAL TRAVEL TOGETHER WITH A REDUCTION IN THE RATE OF DECELERATION OVER TIME, INCREASING THE RISK OF A CRASH. Ford should provide another vehicle as a loaner until this issue has been resolved.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal went to the floor. The contact stated that while driving 65 MPH and depressing the brake pedal, the failure reoccurred. The vehicle jerked and failed to respond. The contact exited the highway and continuously depressed the brake pedal, but the brake pedal failed to respond and continuously went to the floor. The contact was able to drive to the residence. The contact stated upon pulling into the driveway, the messages "Brake Fluid Low" and "No Brake Fluid" were displayed. The contact stated that upon towing the vehicle to the dealer, she noticed a trail of brake fluid in the driveway. The contact had received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer diagnosed the vehicle and determined that the failure was related to the recall and informed the contact that she would be charged a repair fee because the recall parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 40 MPH, the brake pedal was depressed; however, the vehicle failed to slow down as needed. The contact observed a grinding sound while the brake pedal was depressed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake pads needed to be replaced. The vehicle was repaired; however, the failure reoccurred several times. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while coming to a complete stop, the brakes made an abnormal sound. The traction control system warning light was illuminated. Additionally, the contact stated while driving over a bump, a message indicating that Traction Control Unavailable was displayed. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 10 MPH and depressing the brake pedal, the vehicle inadvertently accelerated. The contact veered into a parking lot where the contact pumped the brake pedal until the vehicle stopped. There was no warning light illuminated. The contact observed a moist patch underneath the front of the vehicle after moving the vehicle. The contact also stated that the windows failed to operate after the power window button was depressed. Additionally, the A/C unit was inoperable. The vehicle was taken to a dealer several times to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The system was reset. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owned a 2013 Ford Fusion. The contact stated that while driving at 70 mph, the brake pedal was depressed and the pedal remained floored. The vehicle collided with a parked vehicle and then the vehicle was stopped in a ditch. The air bags deployed. The contact sustained right shoulder injuries and received medical attention. There was a police report taken. The vehicle was towed to a salvage lot where it was deemed destroyed. The contact administered brake fluid to the engine compartment approximately ten minutes before the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 173,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 25 MPH, the vehicle started jerking. The vehicle was pulled over to the side of the road and inspected. The coolant temperature and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed, and an unknown hose was replaced. The vehicle was repaired. On another occasion, while attempting to start the vehicle, the vehicle failed to start. The contact stated that the lights in the vehicle were illuminated; however, the vehicle failed to start. The contact became aware that there was antifreeze on the ground underneath the vehicle. The coolant temperature and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 157,281.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the husband was driving approximately 25 mph and attempting to come to a stop when the brakes suddenly failed. The brake pedal had floored causing the driver to activate the emergency brake to come to a complete stop. There were no warning lights. The vehicle was towed to the dealer who confirmed that the failure was related to the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was unknown. VIN tool confirms parts are not available.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The contact drove the vehicle to a dealer who stated that they would replace front brake flexible hoses only when they failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 15 MPH and slowing for a traffic light she depressed the brake pedal, the vehicle did not slow and she crashed into the rear end of the vehicle in front of her. The contact stated no warning light was illuminated. The damage was mild and both vehicles were able to drive away, there were no injuries. The police were on the scene, however, the contact is not sure if a report had been written. The contact had taken the vehicle to an independent mechanic prior to the crash, where it was diagnosed and determined that the rotors and brakes in both the front and rear of the vehicle needed to be replaced. The vehicle had been repaired. The contact stated that she was hearing an abnormal squealing noise when she depresses the brake pedal. The manufacturer had been informed of the failure. The failure mileage was 61,452.

The contact owned a 2013 Ford Fusion. The contact stated that while his daughter was driving at approximately 30-40 MPH, another vehicle driving in the opposite direction made an illegal turn. The contact's daughter depressed the brake pedal to avoid colliding with the other vehicle; however, the brakes failed to engage, and the contact's vehicle crashed into the other vehicle. No warning lights were illuminated. The air bags did not deploy upon impact. The contact's daughter suffered injuries to her head, neck, and back and was transported by ambulance to the hospital. A police report was filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 151,363.

When hitting brakes my car pulls to the right , it happens occasionally not often

I went out to drive the car one morning and the brake pedal went to the floor. I had the car towed to my mechanic, and the brake lines had failed.

While driving, I stepped on the brake pedal to slow down as I turned into a parking lot. The pedal went to the floor and I had no brakes. I was able to pump the pedal and regain some pressure to park and come to a stop. I called my insurance company for roadside assistance and had the car towed to a nearby service station recommended by a friend. Once on the lift, the technician immediately found that the right front brake line had failed.

I was driving to work and preparing to enter the highway when I received a flashing "low brake fluid" warning light and alarm. Within the first 5 miles of highway driving (before I could reach the next exit) I continually lost brake pedal and brake pressure. By the time that I was safely able to exit the highway my brake pedal needed to be depressed all the way to the floor for me to stop. Obviously this put the safety of myself and others in grave risk. I was lucky to be able to exit the freeway when I did. I found out from the dealer that there was a "Customer Satisfaction Program 22N02" notice issued in September 2022 that addressed my issue, as well as offered a repair. The dealer, however, is unable to perform the work for at least a month. My car has been sitting in a parking lot pending some way for me to get a repair. With the severity and grave risk of bodily harm associated with this issue it NEEDS TO BE A RECALL and not a "customer satisfaction program." I could have died or killed a pedestrian.

I experienced a brake hose rupture on this 2013 Ford Fusion. This caused a gradual loss of braking power down to none, and fortunately the incident occurred at low speed without collision or injury. I understand that NHSTA has an open recall query on this possible issue: https://www.thedetroitbureau.com/2022/08/nhtsa-opens-brake-hose-query-could-result-in-recall-of-1-7m-ford-vehicles/ Christian Brothers automotive in Sun Prairie, WI serviced the vehicle following the incident, and may have more details relevant to your inquiry in their records.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 50 mph, the vehicle would shake when the brake pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 127,550.

WHILE IN MOTION AND TRYING TO COME TO A STOP THE ABS LIGHT CAME ON AND BRAKES WENT COMPLETELY TO THE FLOOR AND BARELY STOPPED THE CAR. IT'S NOW STUCK THAT WAY. ABS LIGHTS ALWAYS ON AND BRAKES ARE SPONGY. ALSO FUEL PUMP WHINES LOUDLY WHILE CAR WAS DRIVING AND CAR DIES WHILE DRIVING DOWN THE ROAD AND NOW WON'T ACCELERATE GOING UPHILL. THIS HAS HAPPENED ON MANY OCCASIONS AND NOW IT STUCK HAVING NO POWER UPHILL OR WHEN TRYING TO ACCELERATE

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL, DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO SLOW THE VEHICLE TO A STOP. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TOWED TO BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE VACUUM PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SEVERAL YEARS LATER WHILE DRIVING AT 75 MPH, THE FAILURE RECURRED. THE CONTACT ACTIVATED THE HAZZARD LIGHT WHILE HONKING THE HORN TO NOTIFY OTHER VEHICLE OWNERS OF AN ISSUE. THE CONTACT DROVE THE VEHICLE AROUND A HOSPITAL PARKING LOT UNTIL THE VEHICLE SLOWLY LOST MOTIVE POWER. THE VEHICLE TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE WAS AGAIN DIAGNOSED WITH A DEFECTIVE VACUUM PUMP. THE VEHICLE WAS REPAIRED HOWEVER, UPON THE CONTACT TAKING POSSESSION OF THE VEHICLE, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40MPH THE VEHICLE RODE OVER BUMP IN THE ROADWAY, THE BRAKE PEDAL WAS DEPRESSED TO FAILED TO EFFECTIVELY STOP THE VEHICLE. THE CONTACT STATED THAT A LOW HYDRAULIC FLUID BRAKE FAILURE WARNING LIGHT WAS DISPLAYED. THE PARKING BRAKE WAS ACTIVATED AND THE CONTACT WAS ABLE TO SLOW THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT THE HYDRAULIC BRAKE LINES FRACTURED AND LEAKED THE BRAKE FLUID FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COUNTRY FORD LOCATED 95 GOODMAN ROAD EAST SOUTHAVEN, MS 38671, (662)-349-4300. THE CONTACT STATED THAT THE BRAKE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SLIPPED AND JERKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO A LOCAL DEALER. THE CONTACT CALLED BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS INVALID.

TWICE IN THE LAST 2 WEEK MY EMERGENCY BRAKE HAS ENGAGED WILL I WAS DRIVNG DOWN THE HIGHWAY. A WARNING LIGHT CAME ON TELL MY THERE WAS A FAULT WITH MY BRAKES . SO I PULL OFF THE HIGH AND PULLED THE LEVER UP THEN PUSH IT DOWN THEN PULLED IT UP . I DID THAT 3 TIMES TO MAKE SURE IT WAS NOT ON

PERIODICALLY WHEN APPLY BRAKE, NO ENGAGEMENT, AS IF I HIT A PATCH OF ICE, THEN THE BREAK ENGAGES.

I HAD JUST LEFT THE GYM AND WAS HEADING HOME. I HAD JUST RESUMED DRIVING AFTER AFTER BEING STOPPED AT A RED LIGHT, WHEN THE VEHICLE IN FRONT OF ME STOPPED SUDDENLY. WHEN I HIT MY BRAKES, IT FELT AS IF MY ABA WAS ENGAGING, BUT INSTEAD I HEARD A POP AND MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD TO HIT MY BRAKE AGAIN TO STOP MY VEHICLE. THE ROAD WAS CLEAR OF ANY SAND OR GRAVEL, THE WEATHER WAS CLEAR AND IT WAS 27 DEGREASE. MY SPEED WAS APPROXIMATELY BETWEEN 12-20, DUE TO THE FACT STATED ABOVE. I CONTINUED HOME BUT MY BRAKE PEDAL KEPT DROPPING TO THE FLOOR AND I HAD TO HIT THE BRAKE AGAIN TO STOP. I DROVE HOME VERY SLOWLY WITH MY HAZARD LIGHTS ON. AFTER ARRIVING HOME I TURNED OFF THE VEHICLE AND WENT INSIDE. I WAITED A FEW MINUTES AND RETURNED TO MY CAR. I PLACED MY FOOT ON THE BRAKE AND AGAIN THE PEDAL WENT ALL THE WAY TO THE FLOOR. I PUMPED THE BRAKES A COUPLE OF TIMES AND THE PEDAL WOULD DROP BACK DOWN TO THE FLOOR. I NOW HAVE NO BRAKES. NOT ONE SENSOR CAME ON TO WARN ME THAT I HAD A POSSIBLE ISSUE WITH MY BRAKES. NEEDLESS-TO-SAY, THIS WAS A VERY SCARY EXPERIENCE.

RANDOM FAILURE OF LEFT FRONT BRAKE HOSE FROM BODY LINE TO BRAKE CALIPER. VEHICLE HAD ONLY 66,214 MILES ON ODOMETER. HOSE FAILED WITH ZERO WARNING DURING NORMAL BRAKE USAGE WHILE DRIVING IN STRAIGHT LINE RESULTING IN ALMOST NO BRAKING POWER. ZERO SIGNS OF PHYSICAL DAMAGE TO HOSE. CONTACTED DEALER. DEALER INDICATED THAT ORIGINAL FACTORY P\N WAS OBSOLETED AND A NEW P\N WAS BEING ISSUED. DECIDED TO REPLACE ALL (4) BRAKE HOSES FOR FEAR OF ANOTHER FAILURE. I HAVE RETAINED THE FACTORY PARTS THAT WERE REPLACED.

ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED A MOMENTARY LOSS OF CONTROL OF MY CAR WHEN BRAKING. THE CAR ACCELERATES MOMENTARILY AFTER THE BRAKES ENGAGE AND I HAVE TAKEN MY FOOT OFF OF THE ACCELERATOR. THIS PROBLEM OCCURS WHEN DECELERATING AROUND A CURVE , DRIVING DOWNHILL, OR WHEN DECELERATING OVER A BUMP OR OTHER AREA OF RAISED PAVEMENT LIKE MY DRIVEWAY. THESE INSTANCES HAVE OCCURRED ON CITY STREETS, AT SPEEDS UNDER 40 MPH. WHEN IT OCCURS IT FEELS AS IF THE CAR IS ACCELERATING. I WOULD ALSO DESCRIBE THE FEELING AS A SURGE, EVEN THOUGH THE CAR IS BRAKING, AND SHOULD BE SLOWING. I HAVE ALSO DESCRIBED THIS AS A FEELING THAT THE BRAKES SLIP OR STOP WORKING MOMENTARILY AND THEN RE-ENGAGE. THE EXPERIENCE IS FRIGHTENING, AND I AM CONCERNED THAT THE CAR COULD SURGE FORWARD WHILE I AM BRAKING AND RESULT IN A COLLISION OR INJURIES. THE CAR CURRENTLY HAS 26,000 MILES AND I HAVE TAKEN THE CAR IN FOR SERVICE REGULARLY. THESE SURGES RECENTLY HAVE SEEMED LONGER IN DURATION MORE RECENTLY. I HAVE NOTED THIS CONCERN TO MY FORD DEALER AND ASKED THEM TO CHECK THE BRAKES FOR PROBLEMS. THE DEALERSHIP HAS TOLD ME THAT THEY COULD NOT REPLICATE THE SURGE OR SKIDDING SENSATION. THIS IS NOT A SAFE CONDITION.

REAR BRAKES NEED REPLACEMENT AT ONLY 22,500 MILES. ALTHOUGH HAVING BEEN THE SUBJECT OF AN OWNER COMPLAINT DURING THE WARRANTY PERIOD, THE DEALER REFUSES TO TAKE ANY POSITIVE ACTION AND STATES THEY ARE A CONSUMABLE ITEM.

PREMATURE AND SUDDEN REAR BREAK FAILURE OF BOTH PASSENGER AND DRIVER SIDE: SINCE PURCHASE CAR SHOWED MODERATE VIBRATION UPON HEAVY BREAKING BUT APPEARED TO FUNCTION NORMALLY PRIOR TO TOTAL REAR BRAKE FAILURE. A SUDDEN SCREECHING NOISE SHOWED UP COMPING FROM THE REAR OF THE VEHICLE ALONG WITH A NOTICEABLE LOSS OF BREAKING POWER. UPON IMMEDIATE VISUAL INSPECTION THE REAR BREAK PADS WERE COMPLETELY WORN WITH ONLY 18,983 MILES SINCE PURCHASED IN 2014. THE WORN PADS SHOWED TO CAUSE IMMEDIATE AND SIGNIFICANT DAMAGE TO THE BREAK DISCS. PREMATURE WEAR AND DAMAGE TO THE DISCS WERE NOT COVERED BY THE VEHICLE'S WARRANTY AS THE VEHICLE EXCEEDED IT FOR 4 MONTHS OR ANY CURRENT RECALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE CONTACT WAS CONCERNED THAT THE REAR BRAKE PADS NEEDED TO BE REPLACED AFTER ONLY 22,000 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

MY 2013 FORD FUSION HAS21,000 MILES ON IT AND THE FORD PEOPLE TELL ME IT NEEDS REAR BRAKES I HAVE A2009 SAME MODEL THAT I HAD BRAKES REPLACED AT 60,000 WHEN I ASK THE FORD PEOPLE WHY I GET NO ANSWER . I THINK THEY HAVE A SAFETY PROBLEM WITH THE BRAKE PADS .CAN YOU HELP ME.?

I HAVE HAD MY FORD FUSION FOR 6 MONTHS. OVER THE LAST 2 MONTHS I HAVE HAD ISSUES WITH BRAKING. THE BRAKES FAIL FOR A SPLIT SECOND JUST BEFORE COMING TO A COMPLETE STOP TO ADD TO THAT IT SOMETIMES DECIDES TO SURGE AND LURCHES FORWARD JUST BEFORE IT STOPS. IT HAS BEEN IN AND OUT OF THE FORD DEALER FOR REPAIR, THE FIRST FEW TIMES I WAS TOLD NOTHING WAS WRONG. THE LAST TIME, THEY DECIDE TO REPLACE THE THROTTLE BOTTLE AND A MODULE. FOR A FEW DAYS THE CAR SEEMED TO BE DOING BETTER UNTIL TODAY WHEN PULLING INTO MY DRIVEWAY. AS I WAS STOPPING TO PARK, THE CAR LURCHED FORWARD INTO A PILE OF WOOD. IF THIS HAD BEEN AT AN INTERSECTION OR SOMEONE CROSSING IN FRONT OF ME THIS COULD HAVE BEEN FATAL. I AM NOW SCARED TO DRIVE THE CAR AT ALL! LET ALONE LET MY TEEN DRIVE BEHIND THE WHEEL. I AM OUT OF OPTIONS! I CANNOT REFINANCE ANOTHER CAR.

CAR LURCHES FORWARD WHEN BRAKING AS IF THE REGENERATIVE BRAKING SHUTS OFF MOMENTARILY AND TURNS BACK ON. HAPPENS WHEN GOING OVER SOME BUMPS AND DURING TURNS. IT IS MOST NOTICEABLE WHEN MAKING LEFT TURNS IN A TURN AROUND IN A SEPARATED HIGHWAY WITH A MEDIAN, WHERE YOU NEED TO SLOW DOWN QUICKLY, MAKING A LEFT TURN AND BRAKING AT THE SAME TIME, SO LESS THAN MAYBE 30 MPH. IT IS FRIGHTENING WHEN IT HAPPENS, AND I'M AFRAID I WILL RUN INTO SOMEONE IN FRONT OF ME. I'VE TAKEN IT TO THE DEALER FEB 4, 2016. THE DEALER COULD NOT REPRODUCE. I DON'T BELIEVE THEY PUT MUCH TIME INTO FINDING IT AS THE MILEAGE IN AND OUT ARE THE SAME. THE DEALERSHIP DID A PCM UPDATE BUT THAT DID NOT FIX THE PROBLEM. I READ A COMPLAINT FROM ANOTHER OWNER AND IT DESCRIBES THIS PROBLEM WHICH PROMPTED ME TO FILE MY OWN COMPLAINT. THIS IS A DAILY OCCURRENCE. IT HAS BEEN GOING ON FOR AT LEAST A YEAR. DOES NOT SEEM TO BE GETTING WORSE.

ON NUMEROUS OCCASIONS, I HAVE EXPERIENCED A MOMENTARY LOSS OF CONTROL OF MY CAR WHEN BRAKING. THIS PROBLEM OCCURS WHEN DECELERATING AROUND A CURVE (LEFT OR RIGHT), DRIVING DOWNHILL, OR WHEN DECELERATING OVER A BUMP OR OTHER AREA OF RAISED PAVEMENT. THESE INSTANCES HAVE OCCURRED ON CITY STREETS, AT SPEEDS UNDER 40 MPH. WHEN IT OCCURS IT FEELS AS IF THE CAR IS SKIDDING, EVEN ON DRY PAVEMENT. I WOULD ALSO DESCRIBE THE FEELING AS A SURGE, EVEN THOUGH THE CAR IS BRAKING, AND SHOULD BE SLOWING. I HAVE ALSO DESCRIBED THIS AS A FEELING THAT THE BRAKES SLIP OR STOP WORKING MOMENTARILY AND THEN RE-ENGAGE. THE EXPERIENCE IS FRIGHTENING, AND I AM CONCERNED THAT THE CAR COULD SURGE FORWARD WHILE I AM BRAKING AND RESULT IN A COLLISION OR INJURIES. I PURCHASED THE CAR NEW IN 2013, AND HAVE DRIVEN THE CAR FEWER THAN 20,000 MILES. I HAVE TAKEN THE CAR IN FOR SERVICE REGULARLY. THESE SURGES RECENTLY HAVE SEEMED LONGER IN DURATION MORE RECENTLY. I HAVE NOTED THIS CONCERN TO MY FORD DEALER TWICE IN THE LAST 12-15 MONTHS, AND ASKED THEM TO CHECK THE BRAKES FOR PROBLEMS. EACH TIME, THE DEALERSHIP HAS TOLD ME THAT THEY COULD NOT REPLICATE THE SURGE OR SKIDDING SENSATION. MOST RECENTLY, THE SERVICE REPRESENTATIVE EXPLAINED THAT I WAS PROBABLY NOTICING THE GASOLINE ENGINE KICK BACK IN AFTER THE CAR WAS IN BATTERY/ELECTRIC DRIVE. THIS EXPLANATION DOES NOT SQUARE WITH MY EXPERIENCE. I CAN DETERMINE WHEN THE CAR SHIFTS FROM BATTERY TO ENGINE OPERATION, AND THAT IS NOT THE CAUSE OF THESE BRAKING EVENTS. I READ THE COMPLAINTS OF A FEW OTHER FUSION 2013 HYBRID OWNERS WITH THE BRAKING SYSTEM, AND I WANTED TO ADD THAT THIS PROBLEM IS OCCURRING IN OTHER VEHICLES. THIS IS NOT A SAFE CONDITION. I WILL AGAIN BE TAKING MY CAR IN FOR SERVICE, AND ASKING FOR FORD TO INVESTIGATE THIS PROBLEM.

WE OWN A 2013 FUSION HYBRID AND HAVE EXPERIENCED A VERY SCARY FEELING AS THE VEHICLE ACCELERATES FOR FEW SECONDS BEFORE IT COMES TO A STOP, AFTER APPLYING THE BREAK. FOR THAT PERIOD OF TIME FROM PUTTING ON THE BREAKS TO THE VEHICLE STOPPING, IT FEELS LIKE WE HAVE LOST CONTROL OVER THE CAR. WE HAVE BEEN OBSERVING THIS AT LEAST TWICE A WEEK ON AN AVERAGE. LEFT THE VEHICLE WITH THE DEALER FOR A WEEK LAST YEAR, AND THEY CLAIM THEY COULD NOT OBSERVE THE SAME THING AFTER DRIVING FOR MILES. IT IS HARD TO KNOW IN WHAT SCENARIO THIS THING OCCURS, BUT IS DEFINITELY A SCARY EXPERIENCE.MY HUSBAND GOT INTO AN ACCIDENT A MONTH AGO WHERE TWO CARS IN FRONT OF HIM GOT INVOLVED. HE WAS AT A GOOD DISTANCE AND HE HIT BREAKS, BUT NEXT THING HE KNOWS IS THE AIR BAGS ARE BLOWN AND HIS FUSION HAD A GOOD AMOUNT OF DAMAGE IN THE FRONT. HE DOES NOT KNOW WHAT HAPPENED IN THAT MOMENT, BUT IT MAKES ME THINK AND HOPE THAT IT WAS NOT THE SAME SCENARIO WHERE THE VEHICLE ACCELERATED AND HE LOST CONTROL OVER IT. IT IS UNFORTUNATE FOR ME TO SAY THIS, BUT I WORK FOR FORD THROUGH ONE OF THE VENDOR COMPANIES AND STILL CAN'T HELP WITH THIS SITUATION. WE DID WHAT WE COULD BY TALKING TO THE CUSTOMER SERVICE AND THE DEALER, BUT COULD NOT GET ANY ANSWERS. I AM HOPING THAT MORE PEOPLE WHO ARE FACING THIS ISSUE WILL WRITE HERE AND THEY WOULD INVESTIGATE THIS ISSUE. IT IS A SAD EXPERIENCE, AND HAVE TO LIVE WITH THIS SCARY THOUGHT AND HOPING NO ONE GETS HURT.

REAR BRAKE PADS AND ROTORS NEED REPLACED AT ONLY 37,000 MILES.

THE BRAKES ON MY 2013 FORD FUSION TITANIUM HAD BEEN IMPROPERLY "PULSING" FOR SOME TIME. BROUGHT CAR TO MY MECHANIC TO CHECK BRAKES ~7/31/15. HE FOUND THAT REAR CALIPERS, PADS AND ROTORS WERE ESSENTIALLY TOTALLY WORN WHILE FRONT BRAKES WERE FINE AND SHOWED MINIMAL WEAR. HAD TO HAVE REAR CALIPERS, PADS AND ROTORS COMPLETELY REPLACED. MECHANIC SAID THIS SORT OF BRAKE WEAR IS NOT NORMAL FOR A VEHICLE WITH ~26,000 MILES ON IT. IN FACT, IN HIS EXPERIENCE THE FRONT BRAKES USUALLY GO BEFORE THE REAR BRAKES...UPDATED 11/02/15 *BF UPDATED 01/08/2016*JS *CN

CAR SURGES WHILE TURNING AS IF IT HIT A PATCH OF ICE, REGARDLESS OF SPEED, BUT ONLY WHEN REGENERATIVE BRAKES ARE APPLIED. HAPPENS IN BOTH DIRECTIONS AND IS CONSISTENTLY REPRODUCED, MORE NOTICEABLE WITH HIGHER SPEEDS. REGENERATIVE BRAKING IS ALSO INCONSISTENT, AT TIMES IT WILL NOT PROPERLY SLOW THE CAR DOWN. AS MORE PRESSURE IS APPLIED, THE CAR IS NOT SLOWING AS EXPECTED, AND HAS GONE INTO INTERSECTIONS AS THE TRANSITION FROM REGEN BRAKING TO HYDRAULICS DOES NOT OCCUR QUICK ENOUGH, AND FEELS LIKE BRAKES ARE FADING. DEALER AND FORD HAS LOOKED AT THE CAR AND SAID NO TROUBLE CODES, NOTHING WRONG WITH THE CAR. THIS COULD LEAD TO AN ACCIDENT AS IT IS NEVER KNOWN IF THE CAR WILL SLOW DOWN USING THE REGENERATIVE BRAKES OR NOT UNTIL THEY ARE APPLIED. I DO NOT FEEL FORD IS TAKING THIS SERIOUS ENOUGH, AND REFUSES TO SPEND TIME TO DIAGNOSE. *TR

I WAS TRAVELING 55 MILES PER HOUR IN THE HYBRID MODE, WHEN I NEEDED TO SLOW DOWN VERY SUDDENLY FOR MUCH SLOWER TRAFFIC. APPLYING MY BRAKES FIRMLY, THEY LOCKED UP, CAUSING MY CAR TO SWERVE BETWEEN THREE LANES WHILE THE BACKEND FISH TAILED BACK AND FORTH. I COULD HEAR THE TIRES SKIDDING ON THE PAVEMENT AND MY STEERING WAS VERY DIFFICULT TO CONTROL. *TR