2013 Ford Fusion Airbags Problems

Your car was hit on the front passenger side in a T-bone collision, but the airbags did not deploy during the crash. You sustained a head injury and required medical attention. Ford told you the airbags may not have deployed because the impact was on the passenger side rather than the driver's side. Your car was declared a total loss by insurance.

See attached document for complaint.

Single vehicle accident on 11/01/2024 wet rode came into curve hut brakes it sped up struck guardrail on rt side darted across road into a ditch ripped front bumper cover off the seatbelt didn’t catch or no air bags worked

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the passenger’s side seat belt sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V597000 (Air Bags, Seat Belts). The failure mileage was 110,000.

The contact owns a 2013 Ford Fusion. The contact stated that on several occasions when the vehicle was started and the seat belt was connected, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt sensor needed to be replaced due to failure in detecting that the seat belt had been inserted. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

Car is totaled, yes its been confirmed by TN highway patrol, wrecker service who had to get down embankment to get the vehicle, insurance. It was totaled not one air bag deployed. It was a rainy night driving i-24 towards clarksville, im in the left lane, as im going around corner towards exit 8 , a vehicle cut in front of me, to avoid a rear end collision i quickly turned my wheel to the left , as i did that 70mph the water on the road took my front vehicle up and i went down the embankment hitting trees , rocks, etc. the entire car damaged all sides. No air bags deployed. I walked away with not a pain or scratch after plummeting 15ft or so down that sloped embankment. This happened on December 10, 2021. Over a year later on December 20, 2022 someone went down that same embankment not even a mile from where i went down that slope i was mile marker 7.8. He went down that embankment a lil after exit 8 mile marker 8.4 and He died.

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact also stated that the rearview camera functionality was inoperable. The vehicle was diagnosed with rearview camera failure by the dealer; however, the contact was informed that the failure was a manufacturing failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,000.

Air bags deploy out my passenger side seat. While I’m driving and allow driver side to emergency parking break keep coming on while. Driving. Check charging system

I GOT INTO A WRECK ABOUT TWO MONTHS AGO AND MY AIR BAGS DIDNT DEPLOY I WASNT GOING TO DO ANYTHING ABOUT IT TILL I SEEN THERE WAS A RECALL ON MY CAR FOR AIRBAGS AND I DECIDED I NEEDED TO FILE A COMPLAINT AS YOU CAN SEE FROM THE PICTURE MY WRECK WAS PRETTY BAD AND THE AIR BAGS NEVER WENT OFF. I GOT RAN OFF THE ROAD AND HIT A ICE PATCH AND SPUN OUT I TO THE MOUNTAIN HEAD ON AND THE BAGS NEVER DEPLOYED

MY AIRBAG SIGNAL IS ON AND I TOOK MY CAR TO SHEEHY FORD IN MARLOW HEIGHTS, MD. THEY INFORMED ME THAT MY AIRBAG IS MALFUNCTION ON THE PASSENGER SIDE AND IS NOT COVERED UNDER THE CURRENT RECALL FROM FORD. I DO NOT UNDERSTAND HOW AN AIRBAG CAN MALFUNCTION WITHOUT ANY DAMAGE TO THE FRONT END OF THE CAR. I STRONGLY FEEL THAT THIS SAFETY MEASURE SHOULD BE ADDRESSED BY FORD SINCE THEY ALREADY HAVE A RECALL OF THE SAME BRAND THAT IS IN MY CAR.

I NOTICED THIS ISSUE A FEW DIFFERENT TIMES AND THOUGHT NOTHING MAJOR OF IT, BUT FOR WHATEVER REASON MY TRANSMISSION WOULD CONTINUE TO PROPEL THE VEHICLE FORWARD REGARDLESS OF THE VEHICLE WAS IN NEUTRAL AND ALSO NOTICED THE VEHICLE WOULD OFTEN TIMES CONTINUE TO ACCELERATE AND FAIL TO ENGINE BRAKE AFTER MY FOOT HAD LET OFF THE ACCELERATOR. THE LATTER OF WHICH I WAS MORE CONCERNED ABOUT AND WAS GOING TO HAVE A MECHANIC LOOK AT IT NEXT TIME I TOOK THE VEHICLE IN TO GET SERVICED. HOWEVER, BEFORE I WAS ABLE TO DO THAT I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT THAT TOTALED THE VEHICLE. I WAS DRIVING IN A RURAL AREA AND APPROACHED A SET OF TRAIN TRACKS. I WENT TO SLOW DOWN TO CROSS THE TRACKS VIA ENGINE BRAKING, BUT THE VEHICLE CONTINUED TO ACCELERATE. I ATTEMPTED TO USE THE BRAKES TO SLOW DOWN BEFORE I REACHED THE TRACKS, BUT THE DELAYED RESPONSE AND THE GRAVEL ON THE ROADWAY PROVED NO AVAIL AT SLOWING THE VEHICLE AND I HIT THE TRACKS GOING MUCH FASTER THAN I WOULD HAVE LIKED, AROUND 40 MILES PER HOUR. THE ROUGHNESS OF THE TRACKS CAUSED MY FRONT AXLE TO SNAP, YANKING ME TO THE RIGHT OFF THE ROADWAY, THROUGH SOMEONE'S YARD AND INTO SOME TIMBER. WHAT I THOUGHT WAS ALSO CONCERNING WAS THE AIRBAGS FAILED TO DEPLOY AT ALL DURING THE ACCIDENT.

AIRBAG LIGHT CAME ON. ASKED DEALER TO CHECK. THEY SAID IT LOOKED LIKE A WIRE HAD BEEN CUT. SO THEY SAID WOULDN'T FALL UNDER WARRANTY. THIS MAKES NO SENSE. IT SHOULD BE COVERED. I HAVE ONLY HAD MY CAR TO FORD DEALERSHIPS FOR REGULAR MAINTENANCE UNDER THEIR PLAN SINCE PURCHASED NEW. AIRBAGS HAVE NEVER DEPLOYED. I HAVE NO IDEA WHERE THESE WIRES ARE EVEN LOCATED. SO IS THIS FAULTY FROM DAY ONE OR DONE WHILE OTHER WORK REGULAR MAINTENANCE OR RECALL WORK DONE? WHY DO I NEED TO PAY FOR ALMOST $500 FOR REPAIR? SHOULD BE WARRANTY WORK.

MY AIR BAG LIGHT IS ON AND HAS BEEN ON FOR AT LEAST THREE YEARS OR MORE, I RECEIVED A RECALL NOTICED FROM FORD. WHEN I TOOK THE NOTICE TO THEM, THEY SAID THEY COULD NOT FIND THE INFORMATION IN THEIR SYSTEM.

TAKATA RECALL. I HAD A REAR END ACCIDENT WITH FRONT END DAMAGE ALSO. THE AIRBAGS DID NOT DEPLOY AT MORE THEN 40 PLUS MILE INPACK WHAT HAPPEN? CAR WAS STATIONARY WAITING TO MAKE A LEFT HAND TURN ON A HIGHWAY. HELP!

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING, THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. AS A RESULT, THE VEHICLE DID NOT PASS INSPECTION. THE CONTACT WAS CONCERNED FOR HER SAFETY THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. HERB CHAMBERS FORD OF BRAINTREE (75 GRANITE STREET, RTE 37, BRAINTREE, MA 02184, (781) 848-1350) WAS CALLED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS), BUT SHE NEVER TOOK THE VEHICLE TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,175.

HAD MY OIL CHANGE/TIRE ROTATION DONE ON 08/01/19 AND WAS TOLD I HAD TO GET NEW LUG NUTS AS THEY WERE SWOLLEN & MISSHAPEN. COST OF $200 TO CHANGE THEM. I THOUGHT THIS IS WI, WINTERS ARE HARSH SO OK. APPARENTLY THIS IS NOT NEW ACCORDING TO THIS WEBSITE. ALSO HAVE NO WORKING AIRBAGS AS A SENSOR FOR THE SEATBELT IS NOT WORKING. TO FIX THAT WILL BE $300+ BUT I REFUSE TO PAY FOR THIS AS THERE IS A RECALL IN PLACE FOR THAT ALSO!! WE ARE LOYAL FORD CUSTOMERS AND TO FIND OUT FORD KNOWS ABOUT THIS IS INFURIATING. WE ARE NOW LOOKING TO TRADE THIS FUSION IN (ONLY 75K MILES ON IT) BUT DO WE GO WITH ANOTHER FORD OR A DIFFERENT MAKE. TO HAVE TO EVEN ASK THIS QUESTION ASTOUNDS ME. FORD - FIX THE PROBLEMS!!!

HAVE YET TO RECEIVE A NOTICE OF THE TAKATA AIRBAG RECALL AND NOW MY LIGHT IS FLASHING ON WHILE DRIVING. I'VE HAD 2 DIAGNOSTICS DONE ON MY CAR BEFORE I FIXED THE ISSUE AND AFTER I REPLACED THE ABS SENSOR ON MY LEFT FRONT WHEEL AND I'M STILL GETTING THE SAME CODES FOR MY ABS, SERVICE TRACTION CONTROL AND HILL ASSIST LIGHTS. I HAVE HAD MY BRAKES REPLACED THINKING THAT WAS AN ISSUE BECAUSE MY PEDAL IS DEPRESSING TO THE FLOOR WHILE IN MOTION AND FEELS LIKE IT WON'T STOP WHEN TURNING TO PARK. WHAT ELSE AM I TO DO?

MY AIRBAG SINE IS ON SINE LIKE ONE YEAR

WHEN IN PARK OR DRIVING MY DOOR OPENS UP. MY DOOR WILL NOT LOCK AND IT'S NOT SAFE DRIVING MY VEHICLE . AND IT'S AIRBAG SINGAL ON THE DASHBOARD .

TL* THE CONTACT OWNED A 2013 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE WAS PUSHED INTO ONCOMING TRAFFIC, WHICH LEAD TO A HEAD ON COLLISION. THE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES, RECEIVED MEDICAL ATTENTION, AND LATER DIED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE DRIVERS SEATBELT LIGHT AND WARNING TO NOT WORK AND IT HAS TRIPPED THE AIRBAG LIGHT. YOU HAVE RECALLED SOME FORD FUSIONS FOR THIS EXACT PROBLEM. YET I AM HAVING THAT EXACT PROBLEM AND YOUR SAYING IT WASN'T MY VIN. NOT QUITE GETTING WHY

AIR BAG LIGHT HAS CAME ON AND WOULD NOT GO OFF THE CAR HASN'T BEEN IN A ACCIDENT OR ANYTHING. THE AIRBAG LIGHT CAME ON WHEN I WAS DRIVING ON THE HIGHWAY.

BRAKES ARE SLIDING, THE PANEL LIGHTS TURNING ON THE TRANSMISSION LOCKING

WHILE DRIVING HOME ON A CITY STREET THE AIRBAG INDICATOR CAME ON AND HAS BEEN ON EVER SINCE.

TAKATA RECALL- I SAW FORD FUSION ON THE RECALL LIST AND I GOT A LETTER SAYING THAT I WOULD BE RECEIVING $500 FOR MY TROUBLE WITH THE RECALL. ON THE TAKATA LIST FOR RECIPIENTS OF $500 I SAW THAT MY CAR SHOULD BE RECALLED AND I HAVEN'T RECEIVED THE LETTER FROM FORD YET. IT'S ALSO NOT IN YOUR RECALL LIST. ALSO THERE IS A SEATBELT RECALL 11/30/16 AND THAT IS VERY DANGEROUS TO NOT TO HAVE A SOLUTION YET. PLEASE HELP. IT?S RECALL # 16V875000 MY VIN IS [XXX]. THANK YOU. I'VE BEEN SO SCARED TO DRIVE THIS CAR. I THOUGHT I WOULDN'T BE ON THE LIST AND 2 YEARS LATER FIND OUT I AM. FORD DIDN'T EVEN TELL ME. IT'S NOT EVEN ON YOUR LIST. I FOUND OUT FROM THE LAWSUIT THAT I AM A CLAIMANT ALSO. I HAVE 2 DANGEROUS RECALLS. THEY SHOULD GIVE ME A NEW CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR HAS 7 RECALLS DOORS BAGS SEATBELTS DOOR LOCKS NOT A SAFE CAR FOR ME AND FAMILY.THE DOOR WOULD NOT CLOSE OR CLOSE SO I HAD TO USE THE SEAT BELT TO HOLD CLOSE.DOOR

TAKATA RECALL

TAKATA RECALL SPRING LOAD GAS TANK COVER BROKE (SPRING EITHER BROKE OR FELL OFF)

TAKATA RECALL

"TAKATA RECALL" BUT NOT SURE. STARTED MY CAR DROVE THROUGH A PARKING LOT AT LOW SPEED. WHEN PULLING ONTO THE HIGHWAY MY FRONT AIR BAG LIGHT WENT ON. PULLED OFF THE ROAD TURNED OFF MY CAR. LOOKED AT OWNERS MANUAL. STARTED CAR, MOVED MY DRIVERS SEAT BACK AND DROVE HOME LEANING MY BODY TO THE RIGHT PASSENGER SIDE. LIGHT STAYED ON ALL THE WAY. I CALLED MY REGULAR MECHANIC ABOUT THIS PROBLEM AND HE INFORMED ME THAT THEY COULD NOT TOUCH THE CAR DUE TO THE RECALL AND TO CALL THE DEALER. CALLED FORD WHEN I GOT TO MY HOME. THEY INFORMED ME THAT THERE SYSTEMS WERE DOWN AND NOT TO DRIVE CAR. IT WAS EXTREMELY UNNERVING TO GET HOME.

MY 74YR OLD MOM HIT A 1 FOOT TALL CONCRETE BARRIER (PICTURE ATTACHED) AT A COUNTY RURAL RECYCLING CENTER RESULTING IN ALL 4 AIRBAGS TO DEPLOY. BARRIER ISN'T PAINTED, NO FENCE, NO RAILING OR POLE TO MARK IT. MINOR DAMAGE (PHOTO ATTACHED) TO THE AUTO, BOSCH RECORDER SHOWS <15 MPH (FILE TOO LARGE TO ATTACH). CAR IS IN A STORAGE UNIT IN IOWA FOR EVIDENCE. MOM'S PROGNOSIS WAS SUBDURAL HEMATOMA, ENCEPHALOPATHY AND UNCAL HERNIATION RESULTING IN HER DEATH (SEE ATTACHED). MEDICAL EXAMINER DETERMINED CAUSE OF DEATH WAS THE CAR ACCIDENT. IN ADDITION TO THE ISSUE WITH THE AIRBAGS, MY STEP-DAD (84 YEARS OLD) WAS IN THE PASSENGER SIDE AND ALSO WAS HIT BY AIRBAGS. WHILE THE AIRBAGS SAVED HIM, HE WAS QUITE BRUISED/INJURED. EMERGENCY RESPONSE WAS NOT REQUESTED. WE (MY FAMILY) BELIEVE THAT CONSIDERING THE AGE OF OUR PARENTS AND THE FACT MY MOM WAS HIT IN THE SIDE OF THE FACE - MORE CAUTION (STATE LAW REQUIRING MEDICAL ATTENTION) SHOULD BE EXERTED BY ALL POLICE OFFICERS IN THIS SITUATION (POLICE REPORT ATTACHED). WE TAKE ALL KINDS OF PRECAUTIONS WITH KIDS ON THE SPORTS FIELDS, WHY NOT THE ELDERLY? MY MOM WAS OBVIOUSLY SUFFERING FROM CONFUSION AND CONCUSSION. TRAGICALLY, WE LOST HER TO A SAFETY FEATURE. UNCOMPREHENSIBLE. *BF *TT

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE DRIVING IN THE OPPOSITE DIRECTION FAILED TO YIELD AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT'S DRIVER'S SIDE AIR BAG DID NOT DEPLOY, BUT THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S VEHICLE WAS TOWED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 101,711.

AIRBAG WARNING LIGHT ON

I WAS CROSSING AN INTERSECTION WHEN ANOTHER VEHICLE HIT ME ON THE FRONT DRIVERS SIDE AND MY AIR BAGS DID NOT DEPLOY WHEN COLLISION HAPPENED

TAKATA RECALL - IF THEY CAN STILL MANUFACTURE VEHICLES AND INSTALL AIRBAGS, THEY SHOULD BE ABLE TO PUT THEIR ENERGIES INTO FIXING AN OUTSTANDING RECALL FIVE YEARS OLD.

THE AIRBAG HAS BUSTED AROUND 90 DAYS AFTER ACCIDENT ON A CITY STREET WHEN VEHICLE WAS HIT BY ANOTHER VEHICLE

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RIVERTOWN FORD, 1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS UNABLE TO VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WAS IN VEHICUALR ACCIDENT AND AIR BAGS DID NOT DEPLOY

TAKATA RECALL: WE HAVE RECEIVED THREE RECALLS, 2014 (AIRBAG), 2015 (DOOR LATCH), AND 2016 (SEATBELT) WHICH WERE TOLD WE ARE ON A WAITING LIST BECAUSE OUR LIGHT WASN'T ON AND THEY WOULD CALL US WHEN PARTS CAME IN. JUST RECEIVED NOTIFICATION IN MAIL ABOUT TAKATA RECALL. FORD DEALER NEVER NOTIFIED US AND I WANT THESE FIXED IMMEDIATELY.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNY KING FORD IN ANNISTON, ALABAMA AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,155.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT HAD NOT RECEIVED AN INTERIM RECALL NOTIFICATION. THE MANUFACTURER WAS CONTACTED. A LOCAL DEALER WAS NOT CONTACTED TO VERIFY IF PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TOOK FUSION IN FOR RECALL 16S42 CONCERNING SEATBELT PRETENTIONERS ON 08AUG17. NO AIRBAG WARNING LIGHT WAS ILLUMINATED ON THE DASH, WHEN WE WENT TO PICKUP THE CAR THE LIGHT WAS ON. THE DEALERSHIP HAD NOT SEEN THE LIGHT AND REFUSED TO CHECK OUT THE PROBLEM BEFORE MY WIFE LEFT THE DEALERSHIP. I BELIEVE THAT DURANGO MOTOR COMPANY, DURANGO COLORADO SHOULD HAVE TAKEN RESPONSIBILITY OF CHECKING THE SYSTEM.

ISUZU TROOPER TOLD ME THAT AIRBAGS DO NOT DEPLOY IN ROLLOVER ACCIDENTS BECAUSE STUDIES SHOWED THERE ISN'T A HIGHER SURVIVAL RATE WHEN THEY DO DEPLOY IN ROLLOVERS. THAT MAY BE TRUE, BUT I AS A PHYSICIAN DO DECLARE THAT A SURVIVOR OF A ROLLOVER MAY HAVE BETTER SURVIVAL WHEN AIRBAGS DEPLOY. THIS IS ESPECIALLY TRUE WITH SURVIVAL AFTER SEVERE BRAIN INJURIES. I AM PERMANENTLY DISABLED NOW. I FIND IT UNCONSCIOUBLE THAT AIRBAGS DON'T DEPLOY IN ROLLOVERS. I MEAN WHY NOT? THE DATE OF MY ACCIDENT WOULDN'T ENTER PROPERLY BUT WAS 02/22/1995.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS), 15V246000 (LATCHES/LOCKS/LINKAGES), AND 16V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM TIDWELL FORD IN KENNESAW, GEORGIA STATED THAT THE PARTS WERE AVAILABLE AND ALLOWED THE CONTACT TO MAKE AN APPOINTMENT; HOWEVER, THE SERVICE MANAGER STATED THAT THE RECALL HAD TO BE SUBMITTED TO THEIR RECALL DEPARTMENT. IT WAS DETERMINED THAT THE PARTS WERE NOT AVAILABLE THE DAY OF THE APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALLS NOT DONE AFTER NUMEROUS DEALER VISITS

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE HAS BEEN A RECALL ON THE AIR BAG, OR SAFETY RESTRAINT SYSTEM. I RECEIVED THE NOTICE AND WAS TOLD TO CALL AND SCHEDULE THE REPAIR. THIS WAS MANY MONTHS AGO. CALLED TWO DEALERS IN MY AREA LAST WEEK, AND I'M STILL BEING TOLD THAT THERE ARE STILL NO PARTS AVAILABLE. WE ARE WONDERING JUST HOW SAFE THIS VEHICLE IS, AS WE LET OUR SON USE THE CAR. DOES ANYONE REALLY HAVE THE PARTS. I HAVE BEEN IN FOR MANY SERVICES AT THE DEALER, AND THEY JUST SHUFFLE ME OFF. THANK YOU.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DETERMINED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

TAKATA RECALL. CAN I GET IT FIXED ? ALSO SOMETHING WITH MY DOOR.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE ATTEMPTING TO DRIVE 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE BY ANOTHER VEHICLE. THE DRIVER'S SIDE AND CENTER AIR BAGS DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. THE CONTACT ALSO STATED THAT THE DRIVER'S AND FRONT PASSENGER SEAT BELTS FAILED TO RETRACT AND SECURE DURING THE IMPACT. THE CONTACT SUSTAINED A HAND (METACARPAL) INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED "OFF", WHETHER OR NOT THE SEAT WAS OCCUPIED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS DIFFICULT TO START AND WOULD STALL. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

WEAR OR CORROSION ON THE FRONT SPEED SENSOR HARDNESS LED TO THE DISABLING OF ALL TRACTION/STABILITY CONTROL, REAR PARK ASSIST, ABS AND AIRBAG OPERATION.

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. WHEN THE AIR BAG UNDERNEATH THE DASHBOARD DEPLOYED, IT CAUSED THE CONTACT'S FOOT TO PRESS DOWN ON THE ACCELERATOR PEDAL, FURTHER INJURING THE CONTACT. THE AIR BAGS LOCATED IN THE STEERING WHEEL HAD A DELAYED RESPONSE, WHICH ALSO CAUSED FURTHER INJURY. THE CONTACT RECEIVED INJURIES TO THE RIGHT ANKLE, RIGHT FOOT, AS WELL AS A FRACTURED RIB AND RIGHT HAND. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V256000 (LATCHES/LOCKS/LINKAGES) AND 14V597000 (AIR BAGS, SEAT BELTS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ UPDATED 06/22/16.*JB

I HAD TAKEN MY VEHICLE TO THE DEALER 4 TIMES FOR REPAIR DUE TO THE AIR BAG LIGHT COMING ON WHILE DRIVING. EACH TIME THEY TOLD ME IT WAS FIXED AND THEN WOULD COME BACK ON WITHIN A FEW WEEKS. THEY ALSO TOLD ME ITS ONLY A LIGHT MALFUNCTION AND THE AIRBAG WOULD DEPLOY SO DON'T WORRY TOO MUCH. THEN I SAW NHTSA CAMPAIGN NUMBER: 14V597000 AND SAW THAT IT MAY NOT DEPLOY AND WAS VERY FRUSTRATED. I TOOK IT IN FOR THIS REPAIR IN MARCH 2015, AND AFTER BEING IN THE SHOP FOR OVER 3 WEEKS WITH THIS ISSUE THEY TOLD ME THAT IT SHOULD BE A PERMANENT FIX. WELL IT WAS NOT, AFTER A FEW MONTHS IT WOULD COME BACK ON EVERY ONCE IN A WHILE, BUT TURN OFF THE NEXT TIME YOU STARTED THE CAR. AROUND DECEMBER 2015 IT BEGAN TO STAY ON AND I FEEL LIKE I'M GOING AROUND IN A CIRCLE CONSTANTLY TRYING TO REPAIR A CRITICAL SAFETY DEVICE.

I WAS STOPPED AT A RED LIGHT ON A CITY STREET AND WAS HIT IN THE REAR BY A CAR GOING VERY FAST. I HIT A CAR IN FRONT OF ME AND MY AIR BAG DEPLOYED. A FEW SECONDS LATER MY AIR BAG BURST INTO FLAMES. I USED MY WATER BOTTLE TO PUT OUT THE FIRE. I WAS DAZED AND HURT AND IF I WAS UNCONSCIOUS RESULTS WOULD HAVE BEEN EXTREME.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE DRIVERS AND THE PASSENGERS SIDE DOORS HAD TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE THE DOOR LATCHED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS , SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 01/25/16 *BF *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG ERRONEOUSLY DEPLOYED. THE CONTACT INDICATED THAT A CRASH HAD NOT OCCURRED AND THE CAUSE OF THE DEPLOYMENT WAS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE PASSENGER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. ...UPDATED 01/20/16 *BF COMPLETED UPDATED4/17/18*JB *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V246000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/10/15*LJ UPDATED 04/13/18*JB *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS), 15V246000(LATCHES/LOCKS/LINKAGES), AND 15V250000 (STEERING). THE CONTACT WAS UNABLE TO RECEIVE THE RECALL REPAIRS DUE TO THE PARTS NOT BEING AVAILABLE FOR SEVERAL MONTHS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT LOST CONSCIOUSNESS AND CRASHED INTO TWO VEHICLES AND INTO A DITCH. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES AND RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

I HIT TWO VEHICLES AND WENT A DITCH HEAD FIRST AND THE AIR BAG DIDN'T GO OFF. NOW I GET BAD MIGRAINES.

I AM WRITING TO YOU BECAUSE I HAVE BECOME VERY DISPLEASED WITH THE FORD FUSION HYBRID (VIN): [XXX] PURCHASED FROM JIM HUDSON FORD LOCATED IN LEXINGTON, SOUTH CAROLINA ON FEBRUARY 19, 2013. MY REASONING FOR PURCHASING THE FUSION HYBRID WAS BECAUSE OF IT AVAILABLE SAFETY FEATURES AND GAS MILEAGE I EXPECTED TO RECEIVED THEN ADVERTISED AS 40 MPH. IN SO MANY WAYS I HAVE BEEN PLEASED WITH THE SAFETY FEATURES PROVIDED ON THE FUSION, ESPECIALLY THE FORWARD SENSING, FORWARD COLLISION WARNING, CROSS LANE ALERT, VOICE ACTIVATED TELEPHONE, RADIO AND NAVIGATION SYSTEM. THE CAR HANDLES WELL AND MOST IMPORTANT BOTH MY SPOUSE AND I ARE COMFORTABLE WITH ITS HANDLING. NOW MY DILEMMA! THUS FAR THERE HAVE BEEN AT LEAST TEN RECALLS PERTAINING TO THE FORD FUSION, NOT ALL APPLIES TO MY SPECIFIC VEHICLE, HOWEVER THERE HAVE BEEN ENOUGH TO GIVE ME CONCERN ABOUT DRIVING THE VEHICLE ON ANY EXTENDED TRIP. I HAVE EXPRESSED MY CONCERNS TO THE REPRESENTATIVE AT JIM HUDSON FORD WHERE I TAKE MY CAR FOR SERVICE BUT BEING TOLD IF SOMETHING HAPPEN WHILE YOU ARE ON A TRIP ANY FORD DEALER WOULD ASSIST WAS NO RELIEF. BOTH MY WIFE AND I ARE IN OUR MID-SEVENTIES, HAVE MOBILITY ISSUES AND RELIABILITY, SAFETY AND A PEACE OF MIND ARE IMPORTANT! I NEED A CAR I CAN DEPEND ON NOT JUST ONE WITH SOME GREAT SAFETY FEATURES THAT HAVE BEEN NULLIFIED DUE TO PENDING RECALLS. I FEEL THIS CAR NO LONGER REPRESENT TO ME THE CAR I ASSUMED I WAS PURCHASING AND EVEN-THOUGH IT MAY STILL BE SAFE TO DRIVE I NO LONGER HAVE THE CONFIDENCE, NOR DO I ANY LONGER FEEL COMFORTABLE WHEN BEHIND THE WHEEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) AND 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/10/15*LJ

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/13/15

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000, 15V246000 (AIR BAGS, SEAT BELTS, LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO REMEDY THE DEFECT WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V579000 (AIR BAGS, SEATS) IN JANUARY OF 2015; HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 7/21/15*CN THE CONSUMER RECEIVED ANOTHER RECALL REGARDING PAWL SPRING TAB INSIDE THE DOOR LATCHES. UPDATED 08/04/15*JB

I RECEIVED A LETTER IN NOVEMBER 2014 STATING THAT THERE WAS A RECALL ON MY 2013 FORD FUSION. SAFETY RECALL NOTICE 14S21 / NHTSA RECALL 14V-597. IT STATES THAT ON MY VEHICLE, THE RESTRAINTS CONTROL MODULE MAY DEVELOP A SHORT CIRCUIT OVER TIME. IF THIS OCCURS, THE AIRBAG WARNING INDICATOR LAMP WILL ILLUMINATE IN THE INSTRUMENT CLUSTER AND THE DEPLOYABLE RESTRAINT SYSTEMS (FOR EXAMPLE: AIRBAGS AN SIDE AIRBAG CURTAINS) MAY NOT FUNCTION AS INTENDED IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY. A SHORT CIRCUIT MAY ALSO AFFECT THE FUNCTION OF OTHER SYSTEMS THAT USE DATA FROM THE RESTRAINTS CONTROL MODULE, INCLUDING STABILITY CONTROL. I HAVE ATTEMPTED TO CONTACT MY DEALERSHIP SEVERAL TIMES IN AN ATTEMPT TO GET MY VEHICLE REPAIRED IN A REASONABLE TIME FRAME. HOWEVER, THE DEALERSHIP STILL SAYS THAT THEY DO NOT HAVE ANY PARTS FROM THE MANUFACTURER AND WILL NOT RECEIVE ANY PARTS UNTIL AROUND NOVEMBER OR DECEMBER WHICH WOULD THEN BE A FULL YEAR FROM THE DATE OF THE ORIGINAL NOTICE. I HAVE TWO SMALL CHILDREN AND AM CONCERNED FOR THEIR SAFETY IN THE CAR AND AM UNSURE OF HOW TO GO ABOUT GETTING THIS REPAIRED IN A TIMELY MANNER. THANKS FOR YOUR HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HIT DEER GOING 45 MILES AN HOUR WHEN HE RAN OUT IN FRONT OF ME. VEHICLE CHECK WAS DEPLOYED. SAID AIRBAG ACTIVATED. NEITHER THE AIRBAG WENT OFF NOR DID THE SEAT BELT RESTRAINT TIGHTENED. OBTAINED 7000.00 IN FRONT END DAMAGE INCLUDING RADIATOR, HOOD FENDERS AND PUSHED IN DRIVER DOOR. POLICE OFFICER CHECKED THE AIRBAG FOR ME AND STATED THAT I NEEDED TO LET THEM KNOW IT SHOULD HAVE DEPLOYED AND DID NOT. HAD VEHICLE TOWED AND CALLED PECK FORD. AFTER 3 WEEKS IN THE AUTO REPAIR STATED THEY RAN A CHECK AND IT SEEMED THE AIRBAG WAS FINE. THEY HAD TO DO A REALIGNMENT AND THE RADIATOR HOSE AND BOLTS SNAPPED OFF PLUS THE BODY WORK. FORD STATED IT WAS IN A RECALL BUT THAT THEY WOULD NOT HAVE THE PARTS FOR A YEAR. I TOLD THEM I WAS AFRAID TO DRIVE IT AND TOLD THEM ABOUT THE ACCIDENT AND THE FAILURE OF THE AIRBAG TO DEPLOY NOR THE RESTRAINTS. PECK FORD ALSO STATED THAT THERE WAS NOT MUCH THEY COULD DO UNLESS THE AIRBAG LIGHT STAYED ON WHEN CAR WAS OPERATING. PREVIOUSLY, IN SUMMER OF 2014, I WROTE THE WARRANTY CENTER BECAUSE MY HEADLINER HAD TO BE REPLACED DUE TO WRINKLING AND FALLING IN FRONT. THEY REPLACED THE HEADLINER BUT IT STARTED HAPPENING AGAIN SO I WROTE THEM IN SUMMER OF 2014. THEY STATED THE ONLY RECALL THEY HAD WAS FOR THE AIRBAG AND THAT I SHOULD STOP DRIVING THE CAR IMMEDIATELY AND CALL FORD. I CALLED THEM AND THEY SAID THERE WAS NO PARTS AVAILABLE AND STATED THEN THAT THE AIRBAG LIGHT HAD TO BE ON. FAST FORWARD TWO MONTHS LATER AND I HIT A DEER, NO AIRBAG DEPLOYED, THE RESTRAINTS DID NOT WORK. FEARFUL WHEN DRIVING THE CAR NOW AND NO HELP AVAILABLE. DRIVER SEAT NOW SAGS TO ONE SIDE

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2013 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE REPLACEMENT AIR BAG WOULD NOT BE AVAILABLE UNTIL THE THIRD QUARTER OF 2015. *JB

WAS DRIVING APPROXIMATELY 50 MILES PER HOUR WHEN DEER HIT CAR IN FRONT . THE IMPACT TOOK OUT FRONT BUMPER BUMPER GUARD HOOD LEFT FENDER AND LEFT DOOR. THE RADIATOR BOLTS CRACKED AND DROPPED THE RADIATOR. I WAS THROWN FORWARD BUT NEITHER SEAT BELT TIGHTENED OR AIR BAG WENT OFF. THE SYSTEM RADIO WENT INTO SYSTEM CHECK AND CONTINUALLY CHECKED , STATING AIRBAG DEPLOYED BUT IT DID NOT DEPLOY. ONE SIDE OF THE SEAT ON DRIVERS SIDE WILL NOT RISE WHEN TRYING TO BRING SEAT UP AND SO SEAT SAGS TO LEFT OFFICER THAT I CALLED TO THE SCENE STATED THAT IT LOOKED LIKE THE AIRBAG STARTED TO DEPLOY BUT WHEN I GOT THE CAR FIXED THEY SAID THEY FOUND THE AIRBAG STILL IN TACK. BOTH PARTIES POLICE AND MECHANIC STATED THAT THEY WERE SURPRISED AIRBAG DID NOT GO OFF. I CALLED FORD ABOUT THE RECALL AND THEY SAID CANNOT REPAIR UNLESS AIR BAG LIGHT IS ON . I WROTE SAFETY FOR FORD AND THEY SAID THE SAME THING. I CALLED DEALER BACK AND THEY STATED THAT I CANNOT BRING IN TILL LETTER ARRIVES BECAUSE THE PARTS TO REPLACE WOULD NOT BE IN TILL END OF 2015. *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/20/15*LJ UPDATED 6/9/2015 *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V597000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/15/16*CN UPDATED 01/27/15

AIRBAG WARNING LIGHT ILLUMINATED. AFTER RESTARTING CAR, IT SOMETIMES STAYED ON, AND SOMETIMES WOULD CLEAR. HAPPENED ~ ONCE A MONTH, THEN STARTED TO HAPPEN WITH ALARMING FREQUENCY IN JULY 2014. AIRBAG WARNING LIGHT WOULD COME ON ALMOST EVERY TIME CAR WAS USED. IN SEPT 2014, CAR WAS TAKEN TO DEALERSHIP AND SERVICE WAS PERFORMED. LIGHT DID NOT COME BACK ON FOR TWO WEEKS. AIRBAG WARNING LIGHT THAN BEGAN TO ILLUMINATE AGAIN FREQUENTLY. CAR WAS TAKEN BACK IN AGAIN AND TECH'S WORKED FOR TWO DAYS ON VEHICLE AND HAD ISSUES FINDING A ROOT CAUSE. CAR WAS NOT FIXED BUT WE WERE TOLD TO BRING BACK IN AGAIN. ON 10/3/2014, I RAN A VIN RECALL LOOKUP, AND NO RECALLS WERE ISSUED FOR MY CAR ALTHOUGH ISSUE SEEMS TO ALIGN WITH A RECALL ISSUED BY FORD ON SEPT 24-25/2014. I AM CONCERNED THAT THE POPULATION OF AFFECTED VEHICLES IS LARGER THAN THE RECALL. *TR

TL* THE CONTACT OWNED A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO AVOID A HEAD ON COLLISION, THE CONTACT SWERVED AND LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A FENCE AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 17,300.

THE AIRBAG LIGHT STAYS ON. THE SERVICE DEPARTMENT AT FORD, SAID THE AIRBAGS WOULD NOT WORK IN THE EVENT OF AN ACCIDENT. FORD'S SERVICE DEPARTMENT REPLACED THE SAFETY MODULE BUT THAT DIDN'T FIX THE PROBLEM. THEY'VE ORDERED A SECOND PART, BUT IT'S BEEN ON BACK ORDER SINCE ABOUT AUGUST 20TH. IT'S NOW SEPTEMBER 6TH AND THE PART HASN'T BEEN SHIPPED. MY CAR HAS BEEN SITTING FOR NEARLY THREE WEEKS BECAUSE I REFUSE TO DRIVE IT WITH FAULTY AIRBAGS. *TR

MY 2013 FUSION WITH APPROXIMATELY 12,000 MILES WAS ALREADY SCHEDULED FOR REPAIR TO REPLACE BOTH REAR SHOCKS BECAUSE THEY WERE LEAKING. BEFORE IT WENT IN THE AIRBAG LIGHT CAME ON. THE DEALERSHIP SAID "NO PROBLEM WE WILL TAKE CARE OF IT". WHEN I WENT TO PICK IT UP THEY TOLD ME THAT THEY COULD NOT GET THE LIGHT TO GO OUT AND THAT THEY TRIED DOWNLOADING SOFTWARE TO THE RESTRAINT CONTROL MODULE (RCM) AND NEEDED TO ORDER ONE. THEN THEY WENT ON TO SAY THEY ARE ON BACK ORDER AND SHOULD ONLY TAKE A FEW DAYS. THEN I GET HOME TO HEAR THE MESSAGE THEY LEFT SAYING THAT THE PART WAS ON BACK ORDER AND THAT MY AIRBAGS WILL NOT WORK WITHOUT THE MODULE. I CALLED AND WAS TOLD THAT IT WILL TAKE WEEKS TO GET THIS PART AND THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. FROM WHAT THEY TOLD ME, THE MAGNITUDE OF THE BACK ORDER AND WHAT I HAVE READ IT SEEMS THIS IS A MAJOR PROBLEM. HOW MANY FUSION DRIVERS ARE DRIVING AROUND WITHOUT AIRBAGS? WHO KNOWS IF YOUR AIRBAGS WILL WORK EVEN IF YOUR AIRBAG LIGHT IS NOT SHOWING A PROBLEM? *TR

I WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT, IN WHICH I WAS FIRST HIT BY ANOTHER CAR AND THEN COLLIDED WITH A LAMP POST. THE INITIAL BLOW RENDERED MY VEHICLE WITHOUT BRAKE POWER AND THE AIRBAGS DID NOT DEPLOY. I WAS WEARING A SEATBELT. MY CAR HEADED TOWARD THE STREET LAMP. I TRIED TO PRESS MY BRAKE, BUT IT WOULD NOT WORK. I TURNED MY STEERING WHEEL TO THE LEFT TO AVOID A HEAD-ON WITH THE LIGHT POST. UNFORTUNATELY, I HIT THE POST AND IT BROKE (LATER A POLICEMAN PUSHED IT OVER AND IT FELL TO THE GROUND). THE CAR FINALLY STOPPED AT ABOUT 200 FEET AWAY FROM THE SITE OF THE ACCIDENT, AS I DROVE IT ONTO THE MEDIAN STRIP. MY CAR WAS DAMAGED ON THE LEFT AND RIGHT FRONT LOWER AREA AND THE RIGHT TIRE WAS PUSHED WAY BACK. THE SWAY BAR AND KNUCKLE BROKE, AMONG OTHER THINGS. THE RIGHT FRONT DOOR WAS UNABLE TO OPEN. AFTER ALL THESE REPAIRS WERE DONE, THEY COULDN'T START THE CAR BECAUSE THE CRANKSHAFT SENSOR ALSO HAD TO BE REPLACED. IN TOTAL, THESE REPAIRS TOOK MORE THAN TWO MONTHS TO COMPLETE. I SPOKE TO THE REGIONAL MANAGER OF FORD MOTOR COMPANY TO SEE IF THEY WANTED TO INVESTIGATE THIS PARTICULAR CAR, AS IT OPERATED POORLY DURING THE ACCIDENT. THEY WERE NOT INTERESTED, AND SAID TO ALLOW GEICO TO HANDLE THINGS AND HAVE GEICO CALL THEM IF THEY FOUND ANYTHING AMISS. MY BACK WAS INJURED AND I CANNOT SAFELY LIFT MORE THAN 5 LBS AT A TIME. MY NEUROSURGEON ADVISED THAT I HAVE SURGERY SOON, OTHERWISE I RISK BECOMING PARALYZED FROM THE WAIST DOWN. I HAVE A THUMB INJURY AND THE ACCIDENT ALSO RE-ACTIVATED AN OLD CONCUSSION. MY NOSE MUST HAVE HIT THE STEERING WHEEL, AS IT WAS SORE FOR A WEEK. I CAN WALK AROUND AND FUNCTION RIGHT NOW, I JUST CAN'T LIFT ANYTHING. MY CAR IS READY IN THE SHOP, BUT I AM AFRAID TO DRIVE IT, AND I HAVE FIVE YEARS OF PAYMENTS LEFT ON IT. I NEVER WOULD HAVE HIT THE LAMP POST IF MY BRAKES HAD WORKED, AND MY AIRBAGS DID NOT DEPLOY FOR EITHER IMPACT. *TR

THE AIRBAG WARNING LIGHT WILL NOT TURN OFF INDICATING THERE IS A MALFUNCTION (PER THE MANUAL). THEREFORE I NEED TO TAKE IT BACK TO DEALER TO GET IT CHECKED. ONE OF THE 3 MEMORY BUTTONS FOR THE ELECTRONIC SEAT ADJUSTMENTS IS NOT WORKING PROPERLY. *TR

WHILE DRIVING ON PENNSYLVANIA TOLL ROAD TO MASSACHUSETTS, THE "SERVICE ADVANCE TRACTION" AND "HILL START ASSIST NOT AVAILABLE" WARNING AND "AIR BAG" SYMBOL CAME ON. NEXT DAY I WENT TO THE DEALER MAGUIRE'S FORD OF HERSHEY, 100 N.THISTLEDOWN DR, PALMYRA, PA 17078. THE DEALER REPORTED THAT RCM MODULE MUST BE REPLACED, HOWEVER PART IS ON NATIONAL BACK-ORDER AND NOT AVAILABLE ( 300 CASES). I HAD TO SIGN THAT I WAS INFORMED THAT IN A CASE OF AN ACCIDENT THE AIR BAG SYSTEM WILL NOT WORK . THE DEALER INFORMED MY HOME DEALER KERRY FORD IN CINCINNATI OH AND SENT A FAX WITH INFORMATION TO ORDER A PART. I CALLED MY DEALER WHEN I RETURNED BACK TO OHIO FROM MY VACATION AND AS OF TODAY 05/27/2014 PART IS STILL NOT AVAILABLE, NO DATE OF PART DELIVERY IS KNOWN. *TR

RETURN HOME AIRBAG LIGHT CAME ON SOLID. NEXT MORNING TO TO DEALERSHIP TO REPORT TROUBLE. WAITED TWO HOURS TO HAVE CAR LOOK AT. I WAS TOLD NEEDED A #1003 MODULE WHICH WAS NOT A STOCK ITEM. TOLD TO DRIVE CAR AND THAT NONE OF MY AIRBAGS WILL WORK IN A CRASH. I WAS UPSET TO DRIVE CAR,THEN WAS TOLD AIRBAGS NOT A FIRST LINE SAFETY ITEM AND SEAT BELT WAS SATISFACTORY. I AM 66 YEARS OLD, JUST WONDERING IS THIS A NORMAL WHO CARE NONE SAFETY MATTER. *TR

PASSENGER AIRBAG LIGHT (INDICATING OFF) CONSTANTLY IS ON WHEN MY WIFE 125 LBS IS RIDING IN THE SEAT. THERE SEEMS TO BE A PROBLEM WITH THE SENSORS BECAUSE IF THE LIGHT IS OFF ANY MOVEMENT BY HER WILL CAUSE THE LIGHT TO GO ON. HAS BEEN BACK TO DEALER AND THEY WERE UNABLE TO FIND ANY SERVICE CODES INDICATING A PROBLEM. OUR SUGGESTION TO THEM WAS TO FORGO THE CODES AND PUT A PERSON IN THE SEAT AND TAKE A RIDE. WE WILL BE GOING BACK TO THE DEALER VERY SOON AND THEY CAN KEEP THE CAR UNTIL THE PROBLEM IS IDENTIFIED. *TR