Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2015 Kia Sorento — Known Issues & Recalls
Complaints from Jan 2025 to Dec 2014
The most reported issue is engine problems (268 complaints). 20 complaints involved crashes. 13 involved fires.
Open Safety Recalls (3)
NHTSA Campaign: 18V907000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
NHTSA Campaign: 20V519000
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Risk: If the HECU short circuits, there is an increased risk of an engine compartment fire.
Fix: Kia will notify owners, and dealers will inspect the HECU for leaking brake fluid and replace the HECU if necessary, free of charge. Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. The recall began October 20, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC197.
NHTSA Campaign: 21V331000
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.
Risk: An electrical short in the HECU increases the risk of a fire while parked or driving.
Fix: Owners are advised to park outside and away from other vehicles and structures until the recall repair is completed. Dealers will install a new multi-fuse, and inspect the HECU for leaks, replacing the HECU if necessary, free of charge. Owner notification letters were mailed on July 2, 2021. This recall supersedes previous NHTSA recall number 20V-519. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC212.
Owner-Reported Issues (20 of 736)
Engine →8 issues
While a dealer was driving your car at 35 mph, the check engine light started flashing and you noticed a burning plastic smell from under the hood. The engine then shut off and wouldn't restart. A mechanic determined that the engine had seized and locked up.
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The vehicle developed progressive engine failure symptoms including: Engine knocking and abnormal mechanical noise Loss of power while driving Misfire conditions Excessive oil consumption Progressive deterioration of engine performance These symptoms began at approximately 150,000 miles and worsened over time.
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Your engine began running hot and the check engine light came on while driving. When you reached 30-35 mph, you heard a knocking sound from the engine. A service center confirmed the problem is with the motor or head gasket. The repair will likely involve removing the cylinder head and replacing the gasket, and possibly addressing underlying overheating issues.
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Your 2015 Kia Sorento is consuming an excessive amount of oil, requiring top-ups every 1,000 miles and producing a burning smell. You reported this issue to your dealer in early 2024, but they refused to address it under warranty, citing that your 10-year-old vehicle and mileage exceeded coverage limits. After the original dealer closed and a second dealer also declined to help, Kia customer service has not provided cooperation despite multiple calls.
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The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. There was a knocking sound coming from the engine.
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The contact owns a 2015 Kia Sorento. The contact stated that while driving approximately 40-45 MPH, the vehicle stalled. There was no warning light illuminated.
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The contact owns a 2015 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while driving at 50 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized.
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Faulty motor I have changed oil early every time and every mechanic I’ve been to said the Kia motor is always doing this ! I still owe 9k on this car! It’s burning oil so fast and not going into the engine this is a on going issue with these motors !
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Exterior Lighting →4 issues
Formal Complaint on Seized Headlight Sockets and Kia’s Obstruction of Essential Safety Maintenance 1. Incident & Discovery of Defect: I am the owner of a 2015 Kia Sorento. Recently, one of my headlights failed.
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Your headlight bulbs are failing very frequently — sometimes every month — on both high and low beams, forcing you to constantly replace them at your own expense. The low beams are already dim, and when one fails, you're forced to drive on high beams for safety since you can't see properly. Even upgrading to brighter bulbs hasn't solved the problem, as they also fail quickly.
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The low beam headlights do not illuminate the highway sufficiently to drive safely. I lowered the aim of my high beam to be able to drive at night and not blind approaching drivers. This is unacceptable for a modern vehicle to be permitted to be sold in this condition.
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My problem is with the headlights, in that the condenser lens for the low beam lights has clouded so badly that driving at night has become so dangerous. I have changed the bulbs twice in an effort to correct the problem to no avail. And with the sealed unit not able to be disassembled to clean the lens, my only option is to replace the units at approximately $800 each.
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Power Train,engine →2 issues
Your 2015 Kia Sorento suddenly stopped in the middle of heavy traffic with no warning, causing the engine, oil, and battery warning lights to come on all at once. The dealership diagnosed a rod knock issue (internal engine damage) and said the engine needs to be replaced, though you've requested further inspection under an extended warranty with no response yet. The sudden stop created a serious safety hazard since you couldn't gradually slow down or steer to safety in heavy rain and traffic. Repair will likely require a complete engine replacement.
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I was driving on the highway when I proceeded to the turn lane to turn left crossing two lanes of traffic and the vehicle just shut down no warning whatsoever no check engine lights no oil lights nothing and it wouldn’t turn back on when trying it but after about 5 times it turned on and I was able to get it off the highway but couldn’t go any further as the vehicle was making a loud noise and the car was shaking
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Seats →1 issue
Subject: Broken Driver Seat Metal Rod – Safety Hazard in 2015 Kia Sorento To Whom It May Concern, I am writing to report a serious issue involving the driver’s seat in my 2015 Kia Sorento, specifically a broken metal rod inside the seat frame. This part appears to be part of the seat's internal adjustment mechanism and should not fail under normal use.
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Tires →1 issue
- I was driving down 55 MPH. on dark, busy highway in Sarasota, Florida (Fruitville Rd.) at approximately 6:15 a.m. on Friday, January 23, 2025.
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Unknown Or Other,engine →1 issue
I was driving down a very busy road and with no warning my car lost power. It would turn over but not start back up. I was stuck in the middle of a busy road way causing traffic’s to back up.
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Power Train →1 issue
The contact owns a 2015 Kia Sorento. The contact stated while the vehicle was parked and shifted into park(P), the gear shifter failed to shift into the intended gear. No warning lights were illuminated.
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Exterior Lighting,fuel/propulsion System,forward Collision Avoidance →1 issue
Yes there was a recall in a module control panel which still is messed up. It’s been replaced a couple x. Also the dim lights since I bought the car have a very low light were you can hardly see at night.
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Power Train,engine,fuel/propulsion System →1 issue
My vehicle has a slow speed pick up and I’m getting code p0018 and has very rough idling !
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