Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2013 Kia Sorento — Known Issues & Recalls
Complaints from Jan 2024 to Dec 2019
The most reported issue is engine problems (356 complaints). 23 complaints involved crashes. 43 involved fires.
Open Safety Recalls (5)
NHTSA Campaign: 18V907000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
NHTSA Campaign: 20V750000
Component: ENGINE
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Risk: An engine compartment fire increases the risk of injury.
Fix: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
NHTSA Campaign: 17V224000
Component: ENGINE AND ENGINE COOLING:ENGINE
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Risk: Bearing wear may result in the engine seizing, increasing the risk of a crash.
Fix: Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
NHTSA Campaign: 15V626000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk: Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Fix: Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
NHTSA Campaign: 23V652000
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Risk: An engine compartment fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Owner-Reported Issues (20 of 971)
Engine →5 issues
Your engine developed a cylinder 4 misfire, causing knocking sounds, a blinking check engine light, and a burning smell while driving. A mechanic found a cracked fuel injector leaking fuel into the engine oil, and the dealership discovered a cracked valve in cylinder 4 along with damage to the piston and cylinder wall, requiring complete engine replacement. The manufacturer denied warranty coverage, stating the powertrain warranty only applies to bearing failures, leaving you responsible for engine replacement costs.
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Your engine started making knocking sounds while you were driving, then lost power and overheated with smoke coming from under the hood. The engine eventually seized completely and your car won't start anymore. A Kia dealership confirmed the engine has catastrophic internal damage and needs to be completely replaced. Kia is denying coverage because you didn't bring the car in for a previous recall (monitoring software), even though that recall wouldn't have prevented the underlying mechanical failure that occurred.
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Your engine started making knocking sounds and lost power while driving, with 137,000 miles on the odometer. Kia's extended warranty claim was denied after the dealership inspected the valve cover, even though you maintain the vehicle regularly. The repair will likely involve engine diagnostics and possible internal engine work to address the knocking and power loss issue.
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Your engine is making a knocking sound and losing compression, which suggests internal engine damage. This could lead to reduced performance, poor fuel economy, or eventual engine failure. A mechanic will need to diagnose the exact cause, which could range from worn piston rings to damaged valve seats, and may require engine repair or replacement.
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Your engine started knocking and the check engine light came on while driving on a highway, causing your car to lose acceleration and need to be towed. A repair shop identified the problem as related to recall SC147, which Kia had worked on in 2017. Kia now says they won't replace the engine and claims you're not covered by the extended warranty due to your branded title, even though they previously said you would be covered.
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Unknown Or Other →2 issues
You've noticed an axle shaft problem with your vehicle and discovered that similar Kias from around the same year were recalled for this issue. Your vehicle doesn't appear on the recall list, but you're concerned it should be included. A mechanic should inspect your axle shaft to determine if it needs replacement or repair.
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Your 2013 Kia Sorento's Pearl White paint is peeling off in multiple areas and has been getting worse over the past 4-5 years. The black trim around your windshield and door mirrors is also severely deteriorated. You've contacted the dealership, but they said they can't help, though you believe this is a known paint defect that should be covered by the manufacturer. Addressing this will likely require professional repainting of affected areas and replacement of the deteriorated trim pieces.
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Fuel/propulsion System →1 issue
Your 2013 Kia Sorento is leaking fuel from the high-pressure fuel pressure regulator, and fuel has contaminated your engine oil. You've noticed sluggish starting, sputtering during acceleration, stalling at stop signs, and a strong fuel smell, with the check engine light coming on. This creates serious safety risks including potential engine fire from the fuel leak and unexpected engine stalling while driving or stopped in traffic. The dealership has confirmed the fuel leak, but Kia refused to cover the repair under warranty, and the fix is estimated to cost over $1,700.
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Service Brakes, Hydraulic,engine And Engine Cooling →1 issue
Your 2013 Kia Sorento experienced a complete engine failure at 125,000 miles while being driven at 45 mph. Your daughter heard abnormal knocking sounds from the engine before it seized and stalled, leaving her unable to coast safely. The dealer diagnosed engine failure and determined the engine needs replacement, but refused to cover it under recall because a previous recall repair hadn't been completed. Resolving this will likely require either engine replacement or a warranty dispute with Kia.
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Engine,fuel/propulsion System →1 issue
Your 2013 Kia Sorento experienced sluggish starting, sputtering during acceleration, stalling at traffic lights, and a fuel smell before the check engine light came on. The Kia dealership diagnosed fuel leaking from the high-pressure fuel pressure regulator and fuel contamination in the engine oil. These issues create safety risks including potential engine fire and loss of power while driving in traffic. Repair will likely involve replacing the fuel pressure regulator and cleaning or replacing engine oil that has been contaminated with fuel.
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Engine And Engine Cooling →1 issue
Your vehicle suddenly lost all engine power while you were accelerating from a stop at a traffic light, with no warning lights appearing on the dashboard. A mechanic determined your engine needed to be replaced and discovered there was a recall issued for this problem. The dealer refused to cover the repair, stating the previous owner should have had it fixed under recall.
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Air Bags →1 issue
Your air bag warning light turned on when you started your vehicle. This warning light indicates a problem with your air bag system that needs to be diagnosed by a mechanic. A faulty airbag system may not deploy properly in a crash, which is a serious safety concern. You'll need to have the air bag system scanned with a diagnostic tool to identify the specific problem.
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Seats →1 issue
Your driver's seat has broken welds connecting it to the base frame, and it's currently being held together with zip ties. This is a structural failure that needs proper repair. The seat will need to be re-welded or replaced to restore safe and proper operation.
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Service Brakes, Hydraulic,electrical System →1 issue
Your 2013 Kia Sorento failed to start when someone tried to turn the key. A special device that was previously installed in the vehicle was checked by a mechanic, but it wasn't causing the problem. The mechanic couldn't determine what was actually preventing the car from starting. You may need to visit a Kia dealer to diagnose and repair the starting issue.
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Unknown Or Other,service Brakes,engine →1 issue
Your car has stalled multiple times, including while you were turning through an intersection. You took it to a Kia dealership and mentioned that a knock sensor issue was detected almost 2 years ago but hasn't been repaired. You're also frustrated about a pending light assembly recall—in the meantime, you're replacing turn signal and brake bulbs 5-6 times per year.
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Tires →1 issue
You purchased four tires of mixed brands and quality from Walmart for your 2013 Kia Sorento, with varying purchase dates between June 2023 and January 2025. Multiple mechanics have found that tires are wearing prematurely — some have already worn down to 2/32 inches of tread depth (the legal minimum) despite claims of 45,000-50,000 mile warranties, and you've noticed peeling tread since purchase. You've had to replace tires multiple times this year and are now also being told you need new brake rotors and pads, which you believe may be related to the poor tire quality. The tire replacement will likely involve purchasing a new set of matching, quality tires and potentially having the brake system inspected.
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Service Brakes, Hydraulic →1 issue
Your ABS (anti-lock brake) warning light came on, and the dealer found that the ABS system had failed. Even after the dealer completed a recall repair for this issue, the warning light came back on and the problem persisted. The manufacturer opened a case and is directing you back to the dealer for further diagnosis and repair.
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Power Train,wheels →1 issue
Your wheel speed sensor and hub assembly failed twice within a few years, well before the typical 80,000-100,000 mile lifespan — first in 2021 and again in 2025. Both times, dashboard warning lights appeared after an oil change, and you had to push back with Kia customer service to get the warranty to cover the first replacement. You're questioning whether this repeated early failure suggests a quality problem and whether you should be reimbursed for the inconvenience. The fix will involve replacing the wheel speed sensor and hub assembly.
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Structure →1 issue
The paint on your 2013 Kia Sorento is peeling in multiple areas, including above the windshield, on the A-pillars, and on the hood. Because the paint is peeling away, the exposed metal underneath is beginning to rust. This issue appears to affect multiple vehicles with Snow White Pearl paint. Fixing this will likely require repainting the affected areas and treating any rust that has formed.
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Structure,unknown Or Other →1 issue
Your car's paint is peeling badly across the entire vehicle, particularly on the snow white pearl finish. This is a cosmetic issue affecting the appearance and potentially the underlying paint protection. Addressing this will likely involve professional repainting or paint correction by a body shop.
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