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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2010 Jeep Grand Cherokee — Known Issues & Recalls

5 Recalls117 Owner Complaints13 Categories Affected
117
Total Complaints
5
Open Recalls
10
Crashes
4
Fires
4
Injuries

Complaints from Jan 2022 to Dec 2014

The most reported issue is electrical system problems (22 complaints). 10 complaints involved crashes. 4 involved fires.

Open Safety Recalls (5)

Safety RecallFREE FIX AT DEALER
Jul 2013

NHTSA Campaign: 13V175000

Component: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.

Risk: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.

Fix: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.

Safety RecallFREE FIX AT DEALER
Nov 2010

NHTSA Campaign: 10V200000

Component: ELECTRICAL SYSTEM:IGNITION:MODULE

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.

Risk: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

Fix: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 09V454000

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 JEEP GRAND CHEROKEE PASSENGER VEHICLES MANUFACTURED FROM OCTOBER 22 THROUGH NOVEMBER 12, 2009. THE PASSENGER SIDE AIRBAG MAY NOT PROPERLY DEPLOY THROUGH THE INSTRUMENT PANEL TEAR SEAM.

Risk: THE AIRBAG MAY NOT PROPERLY PROTECT THE PASSENGER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURY.

Fix: DEALERS WILL REPLACE THE TOP COVER OF THE INSTRUMENT PANEL FREE OF CHARGE. THE CAMPAIGN IS EXPECTED TO BEGIN IN DECEMBER 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Safety RecallFREE FIX AT DEALER
May 2010

NHTSA Campaign: 10V085000

Component: EQUIPMENT

CHRYSLER IS RECALLING MODEL YEAR 2010 JEEP COMMANDER AND GRAND CHEROKEE VEHICLES. THEY MAY HAVE BEEN BUILT WITH AN IMPROPERLY MANUFACTURED REAR TRACK BAR.

Risk: REDUCED VEHICLE STABILITY COULD OCCUR INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL INSPECT THE REAR TRACK BAR BUSHING RETAINING HOOP AND REPLACE THE REAR TRACK BAR IF ANY ARE FOUND TO BE MIS-POSITIONED. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING APRIL 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Safety RecallFREE FIX AT DEALER
Nov 2010

NHTSA Campaign: 10V009000

Component: SERVICE BRAKES, HYDRAULIC

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.

Risk: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.

Fix: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner-Reported Issues (20 of 117)

Electrical System6 issues
criticalELECTRICAL SYSTEM
Filed: Dec 2020

Your key fob may fall out of the ignition switch when you drive over bumps or rough roads. Additionally, while parked, you might be able to remove the key before shifting into Park, which could allow the vehicle to roll unexpectedly and increase the risk of a crash. This issue affects the ignition module's ability to secure the key properly.

NHTSA #: 11385541
criticalELECTRICAL SYSTEM
Filed: Dec 2020

Your ignition key can be removed while the engine is running, whether you're stopped or driving. Your dashboard lights aren't working, and your turn signals don't function. When you use the radio and air conditioner together, all your interior and exterior lights turn off; when they're off, your interior lights won't work while driving, making it unclear if other drivers can see your turn signals. The issue likely involves a faulty ignition switch and electrical distribution problems that need professional diagnosis and repair.

NHTSA #: 11378645
criticalELECTRICAL SYSTEM
Filed: Aug 2020

Your car is shutting off unexpectedly while driving, and you're having trouble starting it. In one instance, it shut down completely while you were in traffic. Most recently, it won't start at all—the dashboard lights flicker erratically, and you're hearing strange noises from under the hood even though all the lights and radio come on normally. The issue likely involves a failing alternator, weak battery, or corroded electrical connections that need professional diagnosis and repair.

NHTSA #: 11351106
highELECTRICAL SYSTEM
Filed: Aug 2021

Your vehicle won't turn off when you remove the key from the ignition—it keeps running even after you've tried to shut it down. You're also seeing a check engine warning light on your dashboard. The manufacturer checked your vehicle's identification number and said it's not covered by any recall, so you'll need to get this diagnosed and repaired at a service center.

NHTSA #: 11428696
highELECTRICAL SYSTEM
Filed: Dec 2020

After starting your Jeep, it won't shift out of Park, and when you turn off the ignition, the engine keeps running even after removing the key—while all other electrical components shut down normally. You can temporarily free it from Park using the safety release button, but it gets stuck again when you put it back in Park. This suggests an issue with the ignition switch or related electrical module that's preventing proper shutdown and gear shifting. The fix will likely involve diagnosing and possibly replacing the ignition switch assembly or related electrical components.

NHTSA #: 11377810
highELECTRICAL SYSTEM
Filed: Oct 2020

Your vehicle will continue to run even after you remove the key from the ignition. This is caused by a problem with the ignition module. The ignition module controls when your engine should shut off, so this malfunction creates a safety concern where you cannot stop the engine using the key.

Parts you may need:

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NHTSA #: 11366443
Engine3 issues
criticalENGINE
Filed: Jun 2022

Your 2010 Jeep Grand Cherokee with a HEMI engine lost all engine power while driving on the freeway, forcing you to pull over safely. Your mechanic says the timing chain failed, which damaged the surrounding valves, and the entire engine needs replacement. You note that Chrysler has recalled Challengers with the same 5.7L HEMI engine for this issue, but not your Grand Cherokee, despite your car having only 98,000 miles and regular maintenance. The repair will likely involve a complete engine replacement with new timing chain components and valve work.

NHTSA #: 11470045
criticalENGINE
Filed: Jun 2020

While driving downhill at 45 mph with eco mode on, your check engine light and traction control light came on, and you felt your car losing power and steering before it shut down completely. A Jeep dealership diagnosed a broken timing chain and found valve damage after replacement, which they said shouldn't happen under normal use. You discovered the same failure has occurred in 2010 Dodge Challengers and Chargers with the same 5.7L V8 Hemi engine and is subject to a recall for those vehicles, but Jeep told you there's no recall for your Grand Cherokee despite it being the identical issue.

NHTSA #: 11328037
criticalENGINE
Filed: Jan 2020

Your engine suddenly stopped while driving on the interstate at 70 mph in heavy traffic, forcing you to pull over and nearly causing rear-end collisions. The dealer found that your timing chain had broken and severely damaged the engine at 95,760 miles, despite your vehicle being well-maintained with regular oil changes and service. The repair cost over $7,000, and you learned that Chrysler had issued recalls for the same engine problem in other 2010 models but not for your Grand Cherokee. The fix would involve replacing the timing chain and repairing any engine damage it caused.

NHTSA #: 11297381
Vehicle Speed Control1 issue
criticalVEHICLE SPEED CONTROL
CrashFiled: May 2024

Your 2010 Jeep Grand Cherokee suddenly accelerated on its own while you were driving slowly through a parking lot at 8 MPH, causing the vehicle to travel about 100 feet before hitting two light poles and a tree. The airbags deployed during the crash, and you were injured with whiplash, hearing loss, and back and knee pain. This issue may require diagnostic testing of the throttle control system and engine computer to identify why the vehicle accelerated without driver input.

NHTSA #: 11586336
Unknown Or Other,service Brakes1 issue
criticalUNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jan 2022

While driving, your brake pedal became completely unresponsive when you pressed it—even with full force, the brakes wouldn't engage. You nearly collided with the car ahead before using the emergency brake to stop, though it barely worked either. This indicates a severe brake system failure that needs immediate inspection and repair of the brake lines, fluid system, or master cylinder.

Parts you may need:

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NHTSA #: 11446040
Electrical System,air Bags,service Brakes1 issue
criticalELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Filed: Sep 2020

Your car's electrical control module (TIPM or front control module) is shutting off the engine while you're driving, which also disables your airbags and prevents the ABS braking system from working properly. The engine has stalled multiple times since you purchased the vehicle. This will likely require diagnosis and replacement of the faulty control module.

NHTSA #: 11353868
Electrical System,service Brakes1 issue
criticalELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Mar 2020

Your brake pedal sinks all the way to the floor without stopping the car properly, both while driving and when parked. Additionally, when you turn the key in the ignition, the engine makes a choking sound and won't start on the first try — you need to try several times before the car finally starts while sitting still. The brake issue started after hitting a bump in the road. The repair may involve checking your brake system for leaks or internal damage, and diagnosing the electrical or starter system that's preventing reliable engine startup.

NHTSA #: 11318749
Air Bags1 issue
highAIR BAGS
Filed: Aug 2024

Your airbag warning light turned on after you had an oil change performed on your vehicle. This is unusual and suggests something may have been disturbed during the service — possibly an electrical connection related to the airbag system. You should have the airbag system inspected by a mechanic to identify why the warning light is on.

NHTSA #: 11610765
Electrical System,air Bags1 issue
highELECTRICAL SYSTEM,AIR BAGS
Filed: Jun 2023

Your airbag warning light turns on intermittently, even though you haven't been in a crash. This is a recurring issue you've experienced in previous vehicles from Chrysler as well. When the warning light activates, the airbag system may automatically deactivate as a safety precaution. A diagnostic scan of your airbag system's electrical connections and sensors will be needed to identify and fix the underlying cause.

NHTSA #: 11526091
Power Train,electrical System,engine1 issue
highPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Oct 2020

Your car's window module (WIN module) is failing, which is causing your engine to stall while you're driving and preventing the car from starting afterward. This electrical component controls your power windows but also affects engine operation. Replacing or repairing the faulty window module should resolve both the stalling and starting issues.

NHTSA #: 11365572
Unknown Or Other,electronic Stability Control (esc)1 issue
highUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Sep 2020

Your car is failing the smog test because the onboard diagnostic system shows 'OB11 Not Ready,' which means a emissions monitor hasn't completed its self-check cycle. Two mechanics have run full diagnostics but found no actual problems, yet your car still won't pass. You'll need to drive the car through its normal operating conditions to complete the monitor cycle, or have a mechanic investigate why the system won't complete initialization.

Parts you may need:

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NHTSA #: 11354035
Power Train,unknown Or Other1 issue
highPOWER TRAIN,UNKNOWN OR OTHER
Filed: Jul 2020

After a powertrain control module recall update in January 2020, your Jeep's oxygen sensors are showing as "not ready" on emissions tests, causing you to fail smog checks. You've replaced the upstream oxygen sensors, reset the system, and had diagnostics performed, but the issue persists even though mechanics can't find an actual problem. The dealer or manufacturer may need to investigate whether the recall update itself caused this diagnostic readiness issue.

NHTSA #: 11340389
Electrical System,exterior Lighting1 issue
highELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Feb 2020

Your turn signal is shorting out while driving, some lights stay on even after you turn off the car, which is draining your battery. Additionally, the window control switch on the driver's door that operates the passenger window doesn't work. The issue likely involves faulty wiring or switches in your electrical system that need to be diagnosed and repaired.

NHTSA #: 11310794
Power Train,electrical System1 issue
highPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Dec 2019

Your Jeep produces a constant rumbling noise from the rear end that feels like the rear wheels might fall off, and the dealer hasn't been able to fix it after five separate visits. Additionally, your vehicle sometimes won't start when you turn the ignition switch—you typically have to try 2-3 times before it starts. The fix may involve inspecting the rear differential and drivetrain components, as well as diagnosing the starter and electrical connections.

NHTSA #: 11291746

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