Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2024 Jeep Grand Cherokee — Known Issues & Recalls
Complaints from Jan 2024 to Dec 2025
The most reported issue is electrical system,engine problems (23 complaints). 6 complaints involved crashes.
Open Safety Recalls (13)
NHTSA Campaign: 24V111000
Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
NHTSA Campaign: 24V130000
Component: EXTERIOR LIGHTING:HEADLIGHTS
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
NHTSA Campaign: 24V131000
Component: STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
NHTSA Campaign: 24V289000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
NHTSA Campaign: 24V346000
Component: AIR BAGS:FRONTAL
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
NHTSA Campaign: 24V586000
Component: CHILD SEAT:VEHICLE TETHER ANCHOR
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Fix: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
NHTSA Campaign: 24V872000
Component: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Fix: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
NHTSA Campaign: 24V897000
Component: AIR BAGS:SIDE/WINDOW
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
NHTSA Campaign: 24V926000
Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
NHTSA Campaign: 24V944000
Component: BACK OVER PREVENTION:SOFTWARE
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
NHTSA Campaign: 25V472000
Component: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
NHTSA Campaign: 25V576000
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
NHTSA Campaign: 25V741000
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Owner-Reported Issues (20 of 193)
Power Train,engine →3 issues
Your 2024 Jeep Grand Cherokee 4xe is subject to a recall (25V-766) because the engine may have been contaminated with sand during manufacturing, which could cause sudden engine failure, loss of power while driving, or engine fire. Currently, no repair parts or solution are available yet. This is a serious safety concern because sudden engine failure at highway speeds could cause you to lose control and crash, putting you, your passengers, and other drivers at risk.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your 2024 Jeep Grand Cherokee 4xe is subject to a recall (78C/25V-766) for a manufacturing defect where engine block casting contamination could cause catastrophic engine failure, loss of power, or engine fire. The recall has been open for about 120 days with no fix available yet—Stellantis says engineers are still developing a remedy. Your vehicle has also been affected by five recalls in the 18 months since you purchased it, which has understandably raised concerns about the vehicle's safety and reliability. The repair will require Jeep to provide a corrected engine block or engine replacement once the remedy is finalized.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your accelerator pedal stopped responding while you were driving, forcing you to shift into neutral and back to drive to regain normal operation. You've also noticed your transmission isn't shifting properly. There's an active recall (Campaign 25V766000) for your engine, but the repair parts aren't available yet, and you feel the manufacturer has taken too long to address this issue.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Engine →3 issues
Your 2024 Jeep Grand Cherokee is subject to a recall (Campaign 25V766000) for an engine issue, but the dealer doesn't have the replacement part in stock. You've been waiting longer than expected for the repair to be completed, and despite contacting both the dealer and manufacturer, the part remains unavailable. The manufacturer has opened a case to address the delay, though you haven't experienced any actual engine failure yet.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your 2024 Jeep Grand Cherokee is subject to a recall (Campaign 25V766000) affecting the engine, but the replacement parts aren't available yet. You've been notified of the recall, and your dealer confirmed parts are still on backorder. Until parts arrive, you'll need to continue driving your vehicle while waiting for the repair to be scheduled.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your 2024 Jeep Grand Cherokee has an outstanding recall that was issued in November 2025, and as of late February 2026, no fix has been made available after four months. While nothing has actually malfunctioned yet, the recall remains unresolved. You'll need to contact your Jeep dealer to find out when a remedy will be available for this engine-related recall.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,engine →2 issues
Your 2024 Jeep Grand Cherokee 4xe is subject to two active safety recalls: one involving a high-voltage battery fire risk and another involving engine sand contamination. You've noticed abnormal loud engine noise during acceleration and shifting, plus a significant drop in electric range (from 32 to 29 miles), which are documented warning signs for these recalls. The dealership has placed you on a waitlist without providing a loaner vehicle, despite the manufacturer's own advisory to park outside and not charge the vehicle. You're concerned about continuing to drive a vehicle with documented fire and stalling hazards. The fix will require the dealership to install recall remedies once they become available, and may involve battery replacement and engine service.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your 2024 Jeep Grand Cherokee has two active safety recalls for fire risk: one involving the high-voltage battery (Recall 68C) and another involving the 2.0L engine (Recall 78C). Both recalls currently have no available repair remedy, and Jeep has advised you not to recharge the vehicle or park it near structures or other vehicles until a fix is available. The dealer confirmed no parts are available, and the earliest service appointment offered is several weeks away, leaving your vehicle unsafe to operate or charge.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,engine,fuel/propulsion System →1 issue
Your 2024 Jeep Grand Cherokee 4xe has an open safety recall (Recall 78C) for engine contamination that could cause engine failure, loss of power, and potential fire risk — but after 139 days, Jeep hasn't provided a fix or clear safety guidance. You've received conflicting instructions about whether it's safe to use the electric mode, gasoline engine only, or both, and the dealership says they don't have clear direction from Jeep either. Because of the uncertainty and safety concerns, you're unable to use the vehicle as intended, which has cost you in rental cars and extra fuel expenses that Jeep said they'd reimburse but hasn't followed up on. The recall likely requires an engine inspection, repair, or replacement once Jeep provides a proper remedy and clear operating guidelines.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,unknown Or Other,engine →1 issue
Your 2024 Jeep Grand Cherokee 4xe may have casting sand left inside the 2.0L engine from manufacturing, which could cause sudden engine failure, loss of power, or fire. This poses a serious safety risk, especially since the vehicle could catch fire even when parked. Because of this recall, the vehicle is currently unusable and there is no available fix yet, leaving you unable to drive or charge it as intended. Resolving this issue will require either a complete engine replacement or a manufacturer buyback program.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Unknown Or Other →1 issue
Your vehicle is subject to an open safety recall because sand left over from the manufacturing process may be inside your engine. This contamination could potentially cause your engine to fail suddenly, catch fire, or stop working while you're driving. The recall has been active since November 2025, but the manufacturer says replacement parts aren't currently available, so the problem can't be fixed yet.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Power Train,fuel/propulsion System →1 issue
Your engine stopped while driving. This issue appears related to recall 78C for Jeep Grand Cherokee 4xe models, which Stellantis has identified as unsafe to drive once the problem occurs. The dealer has refused to offer an early lease termination despite the safety concern.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,seat Belts,seats →1 issue
Your driver's seat suddenly moves forward without warning while you're driving, pushing you into the steering wheel and making it hard to steer or brake—this has happened at highway speeds. The only way to stop it is to pull over, turn off the engine completely, and restart the vehicle. Your dealership has identified a problem with the comfort seat module based on check engine codes, but says they can't find the actual defect.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Power Train,electrical System,service Brakes →1 issue
Your vehicle has experienced two complete electronic system failures while driving at 45 mph, causing all dashboard warning lights to come on and disabling power steering and brake assist. Although the engine kept running, you lost control of critical safety systems both times. The first failure was repaired by reconnecting a loose electrical component, but the problem happened again, suggesting the underlying issue may not have been fully resolved. The fix will likely involve a thorough electrical system diagnosis to identify and permanently correct the connection or component causing these repeated failures.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Steering,electrical System,lane Departure →1 issue
Your 2024 Grand Cherokee is experiencing multiple critical system failures: the trunk opens while driving, the engine shuts down at highway speeds while the vehicle fails to recognize it's moving, the radio and infotainment system freeze for extended periods, the vehicle frequently dies and becomes completely unresponsive, the fuel gauge displays inaccurate and constantly changing readings (sometimes showing half tank, then full tank within minutes), and when the battery dies, jump-starting attempts cause sparking with all doors locked, trapping you inside. These issues suggest serious electrical system malfunctions affecting the engine control computer, infotainment system, and power distribution. A complete electrical system diagnostic and potential replacement of the battery, alternator, or engine control module may be necessary.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,tires →1 issue
Your 2024 Jeep Grand Cherokee is experiencing a premature battery drain while driving in electric mode and hesitation when you press the accelerator pedal, with the tire pressure monitoring system (TPMS) warning light on. There's a recall (Campaign 25V741000) for the electrical system, but when you took your vehicle to the dealer for repair, the required part was on backorder and the repair couldn't be completed. The manufacturer is offering partial rental car assistance while waiting for the part to become available.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Fuel/propulsion System →1 issue
Your vehicle stalled and shut off while accelerating into a roundabout in both Hybrid and Electric modes, displaying a "Service Hybrid System" warning message. In both incidents, you lost all engine power in the middle of traffic and had to restart the vehicle by turning it off, waiting, and restarting it again. This issue appears to be related to the hybrid system's ability to smoothly transition between electric and gas power during acceleration.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,forward Collision Avoidance,lane Departure →1 issue
Your lane departure warning and cruise control are unexpectedly turning off while you're driving at various speeds, forcing you to pull over and reset the infotainment system to get them working again. This problem keeps happening intermittently even after a dealer reset. Your vehicle is also part of a recall (Campaign 25V741000) related to the electrical system, but the dealer has had it for 50 days waiting for a replacement high voltage battery that isn't yet available, and the recall repair hasn't been completed. The fix will likely involve replacing the high voltage battery and updating or repairing the electrical system components that control these safety features.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Back Over Prevention,forward Collision Avoidance →1 issue
Your reverse sensors activated the brake system while you were backing up on snow, causing the wheels to spin. This triggered brake rotor damage and brake caliper cracks, which then led to tire failure and suspension damage. The safety system may need recalibration or sensor adjustment to prevent unintended braking on slippery surfaces.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Electrical System,engine,forward Collision Avoidance →1 issue
Your 2024 Grand Cherokee is experiencing multiple electrical and climate issues: the wiper and emergency braking warning lights turn on unexpectedly while driving, the touchscreen gets hot and goes blank, the battery doesn't perform well in extreme temperatures, the heater blows cool air even on the highest setting, and the engine light came on with the electrical system refusing to engage despite a full charge. These problems likely stem from electrical system malfunctions and may require diagnostic scanning and possible component replacement.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Get notified when any of these become free repairs
We'll alert you if a new recall is issued for your vehicle — that means a free fix at the dealer.
Related Vehicles
Other Jeep Grand Cherokee years: