2014 Ford Fusion Wheels Problems

We are the owners of a 2014 Ford Fusion model vehicle. We took this vehicle to a local Ford service dealer to have the tires rotated. Dealer service manager told us they could not do the tire rotate because the chrome plating on the wheel lug nuts had swollen and their wrench would not fit the lug nuts. The offered non OEM replacement lugs nuts for our cost of $134.95 plus tax. I believe this is a safety issue as we could be stranded along any roadway should we have a flat tire needing us to use our spare, and unable to remove the flat tire. Our vehicle has a total of about 60,813 miles shown on the odometer. Apparently this swollen lug nut issue is a known problem with this vehicle? Can you help us resolve this?

See attached document for complaint.

I had to have all 20 lugnuts replaced. I had 3 different shops tell me that they are all swollen and needed to be replaced. Lugnuts shouldn't all be defective this quickly. I think Ford used cheap parts

I had a blowout on the highway and the tire tools supplied by ford do not fit the lug nuts. The AAA driver that came also had a very hard time removing the lug nuts. I bought a lug nut socket set to be sure I had the correct tool to remove my wheels but nothing in the kit fits correctly. I had to beat a 19mm socket on to remove the lugs but that completely destroyed the lugs so that they need replaced. As for the recall on the shifter cable and brake line, I paid for both of those repairs when both parts failed before the recall notice was issued. Ford will not reimburse me for the repairs due to the mileage was over 150,000 at the time of repair.

I took my Ford Fusion in for its 50000 mile maintenance. The tech was unable to remove the lug nuts because they were swollen due to the poor design by Ford. I had to replace all 20 lug nuts at a cost of $200. If I did not replace them I would be unable to change a flat tire if I were to have one.

I have made 4 separate attempts to mount new tires. I researched the "Swollen Lug Nut" issue and purchased 10 new lug nuts as well as a 18.5MM x 19.5MM Flip Socket for the shop to use. That has even failed and my new tires are still not installed. I have spent in excess of $85 for these lug nuts and flip socket.

The lug nuts on all the tries won't come off. It seems like the stainless steel cap is no longer connected to the actual lug nut making it impossible to get off with out ripping the cap off and then getting a socket on the lug nut. I need to change a tire out but am unable to unless I destroy the lug nut cap.

Was recently notified by my local Ford dealer that my Lug Nuts on my vehicle needs to be replaced due to swelling. My dealer advised that "Wheel damage will happen" due to this swelling. It appears that this is a known issue by Ford who again has decided to put profits over customer safety. The dealer made is clear that this issue is a vehicle safety issue. I feel that a recall on these defective lug nuts should be ordered for the benefit of public safety. It funny this was not an issue until after my extended warranty expired.

WHILE DRIVING I HIT A PIECE OF METAL WHICH CAUSED MY DRIVER REAR TIRE TO GO FLAT. WHEN I GOT OUT TO CHANGE TO THE TIRE I WAS UNABLE TO DO SO BECAUSE THE LUG WRENCH WOULD NOT FIT THE LUG NUTS. SO I HAD TO CALL ROADSIDE ASSISTS TO CHANGE IT. THEY SAID IT IS A COMMON PROBLEM WITH FORD, SOME OF THEM ARE ONE SIZE AND OTHERS ARE ANOTHER.

Had to replace lug nuts, dealer said we’re swollen and may make changing tires a problem if not replaced.

I hit a very deep pit hole on the interstate causing a tire blowout on front driver side tire as well as a cracked rim on back drivers side. As I go to put the spare on I can't get the lug nuts off. The tool in the spare kit doesn't fit, resulting me to call a tow truck who couldn't get them off either. It took me 2 days to figure out the lug nuts were swollen and this was a common problem with Ford Fusions. My local Ford shop would not assist in the matter at all and still refuse to replace them. They should in fact replace them and also the cost of the damage caused by this. If the nuts were regular lug nuts I could have remedied the situation my self. No police or injuries were involved just lots of stress and money out of my pocket to fix it.

swollen lug nuts that prevent removal of wheel

The wheel lug nuts on this vehicle are faulty. When I purchased new tires the tire installer said these lug nuts are faulty and not safe.

Lug Nuts outer casing were swelled or distorted, not allowing removal to change a flat tire. After talking with a local Ford dealership, that said they sometimes have to hammer on the socket (19mm) to remove lug nut. This cause a safety issue just to remove let alone get out of the socket. The tire could not be repaired, so I had all four replaced, after having the one replaced, to drive the car. With the lug nuts distorted / out of dimensional shape, the integrity of getting them properly locked (torqued) back down is the safety issue. How can you trust they are properly locked down? I looked this issue up, which is a know issue, yet no recall. How is one to know this is an issue? Thankfully I was not on the side of busy highway. It is unsafe to remove, let along reinstall. Trying to remove could cause the car to fall off the jack? For safety I had to order all new lug nuts, with different size sockets to remove the old, and use the designed 19mm to reinstall the new lug nuts. The original lug nuts are not safe to remove or properly torque back down. The risk is the lug nut is not properly torqued and comes loose.

Swollen lug nuts. This is being ridiculous that this has not been recalled yet

TIRE IN FOR SERVICE, FIRESTONE REP STATED LUG NUTS NEED TO BE REPLACED, THEY ARE "MUSHROOMING" WHICH COULD CAUSE AN INABILITY TO REMOVE THE LUG NUTS IN CASE OF ROADSIDE EMERGENCY.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FLAMMER FORD OF SPRING HILL (3335 COMMERCIAL WAY, SPRING HILL, FL 34606) AND WAS INFORMED THAT THE LUG NUTS ON THE FOUR WHEELS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE HAD NEVER HEARD OF SUCH A REPAIR NEEDING TO BE PERFORMED ON ANY VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE A SET OF TIRES INSTALLED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS WERE SWOLLEN. THE CONTACT WAS INFORMED OF POSSIBLE DAMAGES OR STRIPPING OF THE LUG NUTS IF AN ATTEMPT WAS MADE TO REMOVE THE WHEELS FROM THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

I HIT A HUGE POTHOLE THAT BLEW MY TIRE ON INTERSTATE 57 SOUTH BOUND NEAR MONEE (APPROXIMATELY 2 MILES NORTH OF THE PEOTONE EXIT).

MY TIRES CONSTANTLY SEEM LIKE THEY SLIDE WHEN THE ROADS ARE MOIST, ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAY THE TREAD ON THE TIRES IS FINE. ON THURSDAY, MARCH 9, 2018 I WAS COMING INTO WORK AND THERE WAS A LIGHT LAYER OF SNOW ON THE GROUND I HIT THE BRAKES AS I TURNED THE CORNER OF A PARKING LOT AND THE CAR WOULD NOT STOP. TO AVOID HITTING A TREE I HAD TO TURN THE STEERING WHEEL CAUSING A BREAK IN THE WHEEL, NEED FOR A WHEEL ALIGNMENT AND A NEW RIGHT FRONT BEARING, $903.42 WORTH OF DAMAGE. I CHECKED TO SEE IF THERE WAS ICE OF SOME SORT BUT THERE WAS NOTHING.

OUR 2014 FORD FUSION HAS ALWAYS HAD AN OFF BALANCE FEEL WHEN DRIVING IT. IT FEELS LIKE THE WHEELS ON THE BACK END ARE SERIOUSLY OUT OF BALANCE, ALIGNMENT AND FEELS LIKE IT ALL OF A SUDDEN WILL PULL TO ONE SIDE WHEN DRIVING OVER 55 MPH. KEEPS EATING TIRES. HAVE HAD 10 TIRES ON IT SINCE 2014 AND HAS 79,000 MILES ON IT. WE ONLY DRIVE GOOD HIGHWAYS. THE COMPANY HAS REPORTED THE ALIGNMENT IS FINE. BETWEEN THE BELTS BREAKING ON THE TIRES AND THE CAR, I CAN'T WAIT TO PAY IT OFF TO TRADE IT IN. SCARES ME TO DRIVE IT. THIS HAS BEEN ON ONGOING PROBLEM WITH THE CARE SINCE WE GOT IT, SO THE DATE I HAVE TO CLICK DOESN'T EXPLAIN THAT IT IS ONGOING.

TIRES WEAR OUT PREMATURELY AT 20-25K MILES IN MY CASE EVERY 10-12 MONTHS. TIRES HAVE BEEN REPLACED EVERY 10-12 MONTHS SINCE CAR WAS NEW. THIS IS NOT NORMAL BY ANY MEANS. SOMEONE IS GOING TO HAVE A BLOWOUT DUE TO THE EXTREMELY FAST WEAR ON THE TIRES. THIS COULD SEVERELY INJURE OR KILL SOMEONE. TIRE PICTURE ATTACHED IS ONE YEAR OLD AND HAS BEEN TYPICAL OF ONE YEAR TIRE WEAR SINCE CAR WAS BRAND NEW.

SWOLLEN LUG NUTS SECURING THE WHEEL(S) TO THE VEHICLE. WHILE EXPERIENCING A FLAT TIRE I HAD TWO ROAD SERVICE CALLS COME TO REMOVE THE FLAT TIRE WITH MY SPARE WITHOUT SUCCESS AS THEIR LUG WRENCHES COULD NOT REMOVE ANY INCLUDING ALL TWENTY WHEEL LUG NUTS. I HAD TO HAVE CAR TOWED TO FORD DEALERSHIP WHERE I WAS INFORMED THAT THIS IS A COMMON OCCURRENCE WITH FUSION LUG NUTS. DOING AN INTERNET WEB SEARCH, I FOUND THAT THIS INDEED IS A UNKNOWN COMMON PROBLEM!

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO WICKSTROM FORD (LOCATED AT 600 W. NORTHWEST HWY, BARRINGTON, IL 60010) TO HAVE THE TIRES BALANCED AND ROTATED. THE CONTACT WAS INFORMED THAT THE LUG NUTS HAD EXPANDED. THE CONTACT WAS INFORMED THAT TO REMOVE THE LUG NUTS AND PERFORM THE REQUESTED SERVICE, THE LUG NUTS HAD TO BE DRILLED AND ALL LUG NUTS WOULD NEED TO BE REPLACED. THE CONTACT DECLINED TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 08/22/17*LJ

LUG NUTS ON BOTH REAR TIRES ARE COMING OFF WHILE DRIVING. O N MAY 10TH IT HAPPENED AND I MANAGED TO TIGHTEN THEM AND MAKE IT HOME. ON MAY 22ND IT HAPPENED AGAIN. MY 12 YEAR OLD SON WAS WITH ME AND I KEPT FEELING LIKE MY TIRES WERE OFF AS I TRIED TO STOP AND CHECK IT OUT I LOST CONTROL AND RAN OFF INTO A DITCH AND CRASHED INTO A FENCE. I CALLED POLICE AND SPENT 3 HOURS. THE ONLY WAY TO LOAD VEHICLE WAS TO TIGHTEN THE LUG NUTS FROM PREVENTING MORE DAMAGE TO THE VEHICLE. I AM VERY UPSET HIS HAPPENED. I DO NOT KNOW WHAT WOULD CAUSE ALL LUG NUTS TO COME LOOSE FOR NO REASON NOT ONLY ONCE BUT TWICE AND CAUSE THIS TRAUMATIC EXPERIENCE. I DO NOT EVEN WANT THIS CAR ANYMORE I AM TERRIFIEDTO GET IN IT EVEN IF IT WAS FIXED. MY SON DOESNT EVEN WANT TO RIDE IN ANOTHER VEHICLE AGAIN.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS AT THE DEALER FOR MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE FAULTY AND HAD EXPANDED AND ENLARGED. THE WRENCH PROVIDED BY THE MANUFACTURER WOULD NO LONGER FIT OVER THE LUG NUTS TO TIGHTEN AND SECURE THE WHEELS TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

I WAS AT MY DEALERSHIP TO HAVE MY TIRES ROTATED AND THEY STATED THAT THEY HAD DIFFICULTY GETTING MY LUG NUTS OFF. THEY STATED THAT MY LUG NUTS "WERE SWULLEN". I HAVE BEEN DRIVING FOR OVER 50 YEARS AND NEVER HEARD OF THIS BEFORE. THEY SAID THAT I NEED TO BUY NEW ONES AT A COST OF $75-$100. I WAS VERY UPSET WITH THIS AND LEFT. I LOOKED THIS PROBLEM UP ON THE INTERNET AND SEE THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME PROBLEM. IT SEEMS THAT FORD HAD A CHEAPER LUG NUT PRODUCED WITH THE NUT BEING COVERED WITH A CHEAPER MATERIAL USED TO MAKE THE CAP THAT COVERS THE NUT. MOISTURE GETS IN BETWEEN THE TWO METALS CAUSING CONDENSATION AND " SWELLING". I NOW HAVE COVERS ACTUALLY FALLING OFF THE NUT. MY QUESTION IS: WHY, IF THERE ARE SO MANY PROBLEMS THAT HAVE BEEN REPORTED, WHY HASN'T THE PROBLEM BEEN RESOLVED/ RECALLED? WHY HASN'T THE NHTSA GOTTEN INVOLVED? WE DO PAY TAXES FOR GOV. AGENCIES TO OVERSEE SAFETY ISSUES SUCH AS THIS. OR BETTER YET, WHY HASN'T FORD STEPPED UP AND TAKEN CARE OF THIS PROBLEM? I AM THINKING OF BUYING A CHEVY NOW. THEY DON'T HAVE "SWULLEN" LUG NUTS.

I BOUGHT A USED 2014 FORD FUSION IN THE SUMMER WITH NO DRIVING PROBLEMS,BUT WHEN I WAS DRIVING THE CAR IN THE WINTER THE FRONT END OF THE CAR SHOOK REALLY BAD AT SPEEDS OVER 35 TO 45 MILES MPR TOOK THE CAR TO FORD DEALER,THEY SAID THIS IS A PROBLEM THAT FORD KNOWS ABOUT WITH THE 19"WHEEL BUT THEY DO NOT TELL THE CUSTERMERS ABOUT IT WHEN SELLING THE CARS.SO WHEN WINTERS COMES AROUND AGAIN I HAVE TO BUY A DIFFERENT SET OF WHEELS TO BE ABLE TO DRIVE THE CAR SAFELY THIS UP COMING WINTER. THIS HAPPENS WHEN DRIVING ON THE CITY STREET AND GET REALLY BAD ON THE HIGHWAY.

2014 FORD FUSION CONTINENTAL CONTI PRO CONTACT TIRE BULGE IN SIDE WALL. PICTURES AVAILABLE OF TIRE AND RIM DOT # A318 47 RB. 235/40R19 BROUGHT VEHICLE TO DEALER BURDICK FORD CENTRAL SQUARE NY. AND CALLED FORD MOTOR COMPANY BOTH SAID THEY COULD DO NOTHING AND WANTED TO CHARGE FOR NEW TIRE. FORD CASE NUMBER CAS9298530.

FROM 3/15 T0 11/15 3 OF MY 4 ORIGINAL TIRES(SIDE WALLS)WHICH ARE MICHELIN GREEN RADIAL X,SIZE 235/50 R17 96H RUPTURED WHILE DRIVING.THE RANGE OF MILES WHEN THIS HAPPENED WAS FROM ABOUT 14000 TO ABOUT 23000 FAR BELOW ANY LIFE EXPECTANCY.TTHE FIRST 2 TIRE FAILURES OCCURRED SLOWLY SO I WAS ABLE TO HAVE THEM MIXED BY FULLERTON FORD DEALERSHIP IN SOMERVILLE N.J.THE LAST EPISODE WAS MORE SCARY.I WAS DRIVING ON ROUTE 18 IN OLD BRIDGE,N.J. WHEN THE LEFT REAR TIRE CATASTROPHICALLY BREACHED,AND I HAD TO PULL OF THE ROAD TO AVOID ANY ACCIDENT.FORTUNNATELY IT WAS 10AM AND THE TRAFFIC WAS VERY LIGHT,OTHERWISE THE RESULT MAY HAVE BEEN MORE SERIOUS.A QUICK SEARCH OF THE INTERNET REVILED SIMILAR ACCIDENTS,BUT THERE HAS NOT BEEN ANY RECALL.I FIRMLY BELIEVE THAT AN INVESTIGATION ON THESE AND OTHER TIRES WITH REDUCED SIDE WALLS SHOULD BE CRITICALLY LOOKED AT,BEFORE IT BECOMES ENDEMIC.I LOOK FORWARD TO YOUR ANALYSIS.

WE JUST PURCHASED THE CAR YESTERDAY AND SO FAR WE ARE HAVING 2 ISSUES. THE FIRST IS THE SHIFTING OF THE GEARS WHEN DRIVING BETWEEN FIRST AND SECOND WHICH CAN BE ROUGH. IT FEELS LIKE DOWNSHIFTING MORE THAN SPEED PICK UP. ALSO WE WERE DRIVING ON THE HIGHWAY AND OUR REAR PASSENGER TIRE BLEW OUT JUST LIKE THAT AND WE NEARLY LOST CONTROL OF THE VEHICLE. VERY SCARY. TOOK THE VEHICLE BACK TO FORD TO LOOK INTO.

DRIVING DOWN THE ROAD AROUND 35-40 MPH COMING UP TO A LIGHT, THE VEHICLE STARTED TO ACCELERATE BY ITSELF, HAD TO HIT THE BRAKES, THANKFULLY IT STOPPED. MY WIFE WAS DRIVING AND WAS NOT USING CRUISE CONTROL. THE WEATHER OUTSIDE WAS COLD. THIS IS THE FIRST TIME THIS HAS HAPPENED. I HOPE IT IS THE LAST. THIS IS A FORD FUSION HYBRID WITH THE 2.0 L ENGINE. BEING A HYBRID THERE IS NO SPARE TIRE. THEY HAVE RUN FLAT TIRES. IF YOU GET A FLAT TIRE LATE AT NIGHT AND CELL PHONE SERVICE IS BAD YOU ARE IN TROUBLE. I HOPE THIS NEVER HAPPENS TO SOMEONE. *TR