Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2020 Toyota Rav4 — Known Issues & Recalls
Complaints from Jan 2023 to Dec 2024
The most reported issue is engine problems (118 complaints). 16 complaints involved crashes. 5 involved fires.
Open Safety Recalls (6)
NHTSA Campaign: 20V682000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
NHTSA Campaign: 20V734000
Component: AIR BAGS:FRONTAL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Fix: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
NHTSA Campaign: 20V064000
Component: ENGINE AND ENGINE COOLING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
NHTSA Campaign: 20V373000
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Risk: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
NHTSA Campaign: 20V286000
Component: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Risk: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
NHTSA Campaign: 23V865000
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Owner-Reported Issues (20 of 608)
Structure →4 issues
Your rear liftgate has gradually separated from the vehicle body, with the hinges becoming visibly bent over time. You may notice the liftgate no longer aligns with the body, large gaps appear at the top where it meets the car, and the tail lights are misaligned. The trunk is now difficult to close and may not latch securely, which could be a safety hazard if it opens while driving or blocks emergency access. The fix will likely involve replacing the liftgate hinges and realigning the liftgate to the body.
Parts you may need:
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Your power liftgate won't close properly, and you've discovered severe cracks in the sheet metal around both hinge mounting points on your trunk. The left hinge is fractured and the right shows stress cracks, suggesting the factory power struts have stressed the body structure beyond its limits. This poses a safety concern, as the trunk may not stay secure at highway speeds and could allow exhaust fumes into the cabin. The fix will likely require replacement of the hinges, struts, and repair or replacement of the damaged sheet metal around the liftgate area.
Parts you may need:
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All four door lock actuators on your 2020 RAV4 stopped working after the 3-year warranty expired, forcing you to manually lock and unlock your doors. This left you in a potentially unsafe situation, especially at night. The actuators on all four doors needed replacement in 2024. Fixing this will involve replacing the faulty door lock actuators on each affected door.
Parts you may need:
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Your rear hatch actuators were replaced, but the hatch is still not working properly — now the hinges appear to be defective. The dealer is refusing to cover this repair under your extended warranty and is suggesting you pay out of pocket to have a body shop replace the hinges. Fixing this will likely involve removing the rear hatch and installing new hinge assemblies.
Parts you may need:
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Steering →3 issues
Your steering wheel stopped responding and wouldn't turn in the direction you wanted while driving. An independent mechanic diagnosed a failure in the electronic power steering module. Toyota is aware of the issue and opened a case, but your vehicle's VIN didn't match any existing recall, and the repair isn't covered by warranty. The steering module will likely need to be replaced or repaired by the dealer.
Parts you may need:
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Your power steering assist is failing intermittently, causing your steering wheel to temporarily stiffen for a second or two before returning to normal. You've experienced this issue at least 15 times over two months, and it could happen unexpectedly while driving, potentially preventing you from steering around obstacles or accidents. This problem requires diagnosis and repair of the power steering electrical system to restore safe steering control.
Parts you may need:
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Your power steering system is not working properly, though the exact cause hasn't been identified. You may notice the steering wheel feels harder to turn or behaves inconsistently. A mechanic will need to inspect the power steering pump, hoses, and fluid to determine what's causing the issue.
Parts you may need:
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Engine →3 issues
Your water pump suddenly failed completely while driving on the interstate, causing a sudden jolt and rapid deceleration that put you and your passengers at risk. The mechanic indicated this failure may have been hastened by issues with the engine coolant bypass valve that was recently serviced under recall. The mechanic noted this is a known issue with Toyota vehicles, suggesting that plastic water pump components may not hold up well to the corrosive coolant at high temperatures. The repair will likely involve replacing the water pump and potentially addressing the bypass valve system.
Parts you may need:
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Your check engine light came on. When you stopped to refuel, your car stalled and wouldn't restart. A mechanic diagnosed the problem as a faulty fuel pump. This is a critical issue since your car won't start and needs immediate repair to get it running again.
Parts you may need:
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Your RAV4's flow shut-off valve failed, causing a coolant leak that affected engine performance and created a safety hazard. You may have noticed warning messages, coolant leaking under the vehicle, and drivability problems before the failure. The repair involves replacing the defective flow shut-off valve, which Toyota later recalled for this exact issue.
Parts you may need:
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Unknown Or Other →3 issues
Your check engine light has come on, and other owners have reported the same issue. The problem appears to be related to the coolant bypass hose or valve in your engine cooling system. Getting this diagnosed and repaired will help prevent overheating and engine damage.
Parts you may need:
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Your RAV4's rear liftgate hinges have cracked and caused the liftgate to open and close unevenly and misaligned, even though there was no accident or impact. The dealership confirmed the metal hinges need replacement but won't cover it under warranty, and your insurance won't cover it either, claiming it's normal wear and tear. However, you've found many other RAV4 owners reporting the same problem, suggesting this may be a defect rather than normal wear. If the hinges continue cracking, the liftgate could fail completely and fall, creating a safety hazard. Fixing this will require replacement of the rear liftgate hinges.
Parts you may need:
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Your power rear hatch doesn't always open completely—sometimes it stops after only opening about an inch. When this happens, you have to manually close it and try opening it again multiple times before it works properly.
Parts you may need:
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Steering,power Train,electrical System →1 issue
When you started your car, it made strange noises under the hood and began losing power before the engine shut down completely. A warning message appeared saying "Engine Stopped, Steering Power Low," which means your power steering stopped working at the same time. This is a serious safety issue because losing power steering while driving could leave you unable to control the vehicle. The problem likely involves your engine's electrical system, power steering pump, or serpentine belt that powers multiple components.
Parts you may need:
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Air Bags →1 issue
Your 2020 RAV4 has a known defect in the front passenger seat airbag that could prevent it from deploying during a crash. Toyota issued a recall notice in December 2023, but the dealer has told you multiple times that no fix is currently available. After two years with no updates or remedy provided, you're concerned about the ongoing safety risk to your passengers.
Parts you may need:
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Power Train →1 issue
Your RAV4 developed an oil leak and started shifting roughly while driving. A dealer diagnosed transmission failure and found metal fragments in the transmission fluid, indicating internal damage. The transmission was not repaired, and this occurred at 133,000 miles. You'll likely need a transmission rebuild or replacement, which may also involve flushing and replacing the transmission fluid.
Parts you may need:
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Suspension,visibility →1 issue
Your RAV4 has water leaking from the sunroof during driving and while parked, which is affecting visibility and interior condition. You're also hearing a loud clunking noise from the front of the vehicle. The dealer diagnosed that your front end needs realignment and the roof rails need repair or replacement to stop the leak.
Parts you may need:
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Seat Belts →1 issue
Your rear middle seat belt sensor keeps triggering while you're driving, even though the seat belt is properly fastened. This causes repeated warnings or alerts that can be distracting. The sensor may need to be cleaned, adjusted, or replaced to stop the false alerts.
Parts you may need:
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Structure,unknown Or Other →1 issue
Your RAV4's paint on the hood is peeling and flaking off even though your vehicle has been properly maintained and hasn't been in any accidents. The exposed metal underneath can eventually rust and corrode, which could affect your vehicle's structural integrity. This issue appears to affect multiple 2020 RAV4s with Blueprint paint. Fixing this will likely require professional repainting or clear coat repair.
Parts you may need:
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Electrical System →1 issue
Your dashboard screens flicker and then dim by themselves while you're driving. This happens without you adjusting any settings. The issue may require diagnosis of your vehicle's electrical system or display components.
Parts you may need:
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