Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2020 Ford Explorer — Known Issues & Recalls
Complaints from Jan 2020 to Dec 2025
The most reported issue is power train problems (287 complaints). 33 complaints involved crashes. 10 involved fires.
Open Safety Recalls (31)
NHTSA Campaign: 19V859000
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
NHTSA Campaign: 20V788000
Component: ENGINE
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Risk: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
NHTSA Campaign: 21V154000
Component: SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Risk: Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
NHTSA Campaign: 21V735000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
NHTSA Campaign: 20V549000
Component: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Risk: Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
NHTSA Campaign: 20V693000
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Risk: Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
Fix: Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
NHTSA Campaign: 20V575000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
NHTSA Campaign: 20V730000
Component: FUEL SYSTEM, GASOLINE:STORAGE
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Risk: An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
Fix: Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
NHTSA Campaign: 20V497000
Component: AIR BAGS:CRITICAL FASTENERS
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Risk: If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
Fix: Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
NHTSA Campaign: 19V633000
Component: SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
NHTSA Campaign: 19V687000
Component: ELECTRICAL SYSTEM:WIRING
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Risk: The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
Fix: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
NHTSA Campaign: 19V575000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Risk: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
NHTSA Campaign: 23V022000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
NHTSA Campaign: 23V069000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Fix: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
NHTSA Campaign: 23V199000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
NHTSA Campaign: 23V305000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Fix: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
NHTSA Campaign: 23V342000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
NHTSA Campaign: 23V626000
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Fix: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
NHTSA Campaign: 23V675000
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
NHTSA Campaign: 24V188000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
NHTSA Campaign: 24V598000
Component: ENGINE
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Risk: An engine compartment fire increases the risk of injury.
Fix: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
NHTSA Campaign: 24V852000
Component: EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
NHTSA Campaign: 25V093000
Component: SEAT BELTS
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Risk: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
NHTSA Campaign: 25V159000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
NHTSA Campaign: 25V166000
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Risk: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
NHTSA Campaign: 25V393000
Component: SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Fix: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
NHTSA Campaign: 25V442000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA Campaign: 25V685000
Component: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
NHTSA Campaign: 26V117000
Component: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Risk: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed March 9, 2026. Additional letters will be sent once the final remedy is available, anticipated in May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
NHTSA Campaign: 26V123000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: The remedy is currently under development. Interim letters, notifying owners of the safety risk, are expected to be mailed April 17, 2026. Additional letters will be sent once the final remedy is available, anticipated second quarter of 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
NHTSA Campaign: 26V159000
Component: SEAT BELTS
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Owner-Reported Issues (20 of 1091)
Power Train →5 issues
Your transmission started shifting hard and erratically, especially when downshifting or stopping, with no warning lights beforehand. Within days, the transmission completely failed and your vehicle couldn't move or engage gears properly, leaving you stranded. This created a safety risk since you couldn't reliably accelerate or decelerate in traffic. The transmission may need complete replacement or internal rebuild to restore function.
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Your transmission is experiencing serious internal damage. You may notice hard downshifts, whining noises, intermittent gear changes, and clunking sounds when shifting into reverse or drive. When inspected, the transmission fluid was burnt and metal gear chunks were found in the pan, indicating severe internal wear. The transmission will likely need to be rebuilt or replaced.
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Your Explorer's transmission is experiencing problems, including shuddering or vibration when shifting between 2nd and 3rd gear, and the transmission is slipping out of gear entirely. A repair shop has quoted $5,800 to replace it with a remanufactured transmission. This repair would involve removing the old transmission and installing a rebuilt one.
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Your transmission hesitates or pauses before engaging when shifting from Park to Drive or Reverse, then suddenly jerks into gear with a harsh shift—especially at low speeds and rolling stops. This unpredictable delay and lurch could cause your vehicle to move unexpectedly when entering traffic or near pedestrians, creating a potential safety concern. The issue has been consistent and reproducible during normal driving with no warning lights, and Ford has technical service bulletins addressing this known problem in 10-speed automatic transmissions. A transmission fluid flush, filter replacement, or transmission reprogramming may be needed to resolve the delayed engagement and harsh shifting.
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Your transmission fluid smells burnt, and you may notice harsh downshifts from 7th or 8th gear along with delayed engagement when shifting into various gears. The front transmission support may be broken, causing damage to the internal clutch packs, and the transfer case has also failed internally. Fixing this will require a complete transmission overhaul and transfer case replacement.
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Unknown Or Other →3 issues
Your driver's side door latch isn't working properly, leaving you locked in or out of the vehicle unexpectedly. This creates a serious safety concern — if you're in an accident or fire, you may not be able to exit; conversely, if you're locked out during an emergency, you can't get in. Additionally, the faulty latch prevents the door from closing fully, which keeps your automatic lights on and can drain your battery.
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The chrome coating on your driver's side interior door handle is chipping and flaking off. A piece of the chipped chrome became embedded in your finger, causing a cut and requiring medical treatment to remove it. The defective door handle trim may need to be replaced with a new handle assembly or protective trim cover.
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Your rear view and 360-degree camera displays a blue or black screen when you're backing up, and when it does show an image, it's very grainy and difficult to see clearly. This makes it harder to safely back up your vehicle. The issue likely involves a camera connection, wiring problem, or camera module replacement.
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Visibility/wiper →3 issues
Your sunroof's interior liner is sagging down and blocking your rear view through the sunroof opening. This makes it unsafe to use the sunroof, and the dealership estimates a $4,000 repair to fix it. The repair will likely involve removing the sunroof assembly and replacing or re-securing the sagging liner material.
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Your right windshield wiper isn't working properly — it either doesn't move at all or only moves occasionally, while the left wiper works fine. This creates a safety hazard when driving in rain or wet conditions. The repair will likely involve replacing the right wiper motor, wiper linkage, or wiper blade assembly.
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Your windshield sustained an 8-inch scratch during a car wash when debris was pressed onto the glass by a pressure washer and then dragged across by the wash equipment. Your windshield was only 2 months old and undamaged before this incident. The car wash denied your damage claim despite the scratch being caused by their process. Fixing this will likely require windshield replacement or professional glass repair.
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Power Train,vehicle Speed Control →1 issue
Your Explorer's 10-speed automatic transmission shifts unpredictably once the engine warms up, causing it to get stuck in first gear or neutral when you try to accelerate from a stop. This erratic shifting has created dangerous situations in traffic and during normal driving. The issue appears to be a software problem in the transmission control module that multiple Ford dealers acknowledge as a known problem across these vehicles. Fixing this will likely require a transmission software update or reprogramming at a Ford dealership.
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Electrical System,service Brakes →1 issue
Your car's brakes failed to hold it in park, causing the vehicle to roll backward in a parking lot and nearly hit pedestrians. The dealership refused to cover this under recall and quoted $3,000 just to diagnose the problem, which you believe is a manufacturing defect. You've also experienced multiple unrelated issues including leaking front boots, a leaking front axle, and a non-functional rear backup camera.
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Structure →1 issue
The driver's side pillar (the structural piece between your door and windshield) detached from your vehicle and nearly struck the car behind you. This same issue happened again on 10/22/24, but on the passenger side. Your Ford dealer indicated that 2020 models aren't included in the recall, though earlier and later model years have experienced similar pillar detachment problems.
Parts you may need:
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Power Train,engine →1 issue
You heard engine knocking and took your car to a Ford dealership, where they discovered the turbos were pulling oil out of the oil tank and into the engine, causing engine damage. Your warranty had just expired, and Ford said they wouldn't replace the engine or offer any compensation. You've also experienced a differential leak ($3,000 repair) and undercarriage issues earlier in the year. The repair will likely involve a complete engine replacement.
Parts you may need:
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Seat Belts →1 issue
You've received recall notices (25S09) from Ford regarding your seat belts, but your dealer says Ford hasn't released the parts needed to fix the problem yet. The recall letter mentions an improperly torqued fastener, though it's unclear why replacement parts are needed for this issue. The fix will likely involve Ford releasing the necessary components so your dealer can properly torque or replace the seat belt fasteners.
Parts you may need:
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Power Train,forward Collision Avoidance,back Over Prevention →1 issue
Your 2020 Ford Explorer has a known issue with the front axle disconnect actuator (a component that controls all-wheel drive) that can fail due to a seal problem, causing the all-wheel drive system to stop working and triggering a warning light on your dashboard. Ford issued a technical service bulletin about this problem in July 2023, but the repair involves permanently removing the vehicle's all-wheel drive disconnect capability. The dealership appears to have only replaced a seal rather than performing the complete repair outlined in Ford's service bulletin before selling you the vehicle.
Parts you may need:
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Wheels →1 issue
Your tire pressure monitoring system (TPMS) intermittently fails to show tire pressure readings for one or more tires on your dashboard. This means you may not be alerted if a tire loses pressure, which could be a safety concern. The issue started around 56,000 miles without warning. The fix will likely involve diagnosing and replacing the faulty TPMS sensor or receiver module.
Parts you may need:
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Vehicle Speed Control →1 issue
While driving 75 mph with cruise control on, your Explorer unexpectedly slowed down even though you were pressing the accelerator pedal. No warning lights came on. Your dealer said your vehicle wasn't under recall and wouldn't diagnose or repair the issue.
Parts you may need:
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Exterior Lighting →1 issue
Your low beam headlight stopped working and a dashboard warning message appeared. The dealer said you'd need to replace the entire headlight assembly for over $1000, but weeks later it started working again on its own. This intermittent headlight issue has been reported by multiple owners of Platinum Explorers. The fix may involve diagnosing the headlight circuit, checking electrical connections, or replacing the headlight assembly.
Parts you may need:
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Related Vehicles
Other Ford Explorer years: