Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2019 Ram 2500 — Known Issues & Recalls
Complaints from Jan 2021 to Dec 2022
The most reported issue is fuel/propulsion system problems (19 complaints). 8 complaints involved crashes. 9 involved fires.
Open Safety Recalls (12)
NHTSA Campaign: 22V035000
Component: VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk: Reduced visibility increases the risk of a crash.
Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
NHTSA Campaign: 20V580000
Component: SEAT BELTS
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Risk: In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Fix: Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
NHTSA Campaign: 20V191000
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
NHTSA Campaign: 20V043000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk: The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
NHTSA Campaign: 19V498000
Component: FUEL SYSTEM, DIESEL
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
NHTSA Campaign: 21V880000
Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
NHTSA Campaign: 20V207000
Component: STRUCTURE
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Risk: A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Fix: Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
NHTSA Campaign: 19V635000
Component: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Risk: The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
Fix: FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.
NHTSA Campaign: 22V140000
Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Fix: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
NHTSA Campaign: 22V904000
Component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Fix: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
NHTSA Campaign: 25V010000
Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
NHTSA Campaign: 25V824000
Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Owner-Reported Issues (20 of 176)
Air Bags →2 issues
Your airbags failed to deploy during an accident, resulting in a head injury. This is a serious safety system failure that requires immediate investigation by a qualified technician to determine why the airbag system did not activate as designed.
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Your truck's side curtain airbag inflator unit exploded while the vehicle was parked and powered off, causing significant damage to the roof and interior. No collision or fire occurred, but the explosion could have seriously injured anyone sitting in the rear seat. This issue may require inspection and replacement of the airbag inflator assembly to prevent future incidents.
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Power Train →2 issues
Two snap rings inside your transmission came loose without any warning signs or sounds, causing the transmission to fail completely while you were driving on the interstate. This nearly resulted in a multi-vehicle accident. The owner reports this is a recurring issue affecting multiple trucks of this model. The fix will likely require transmission disassembly and replacement of the faulty snap rings and possibly the entire transmission.
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Your sway bar disconnect system stops working or becomes frozen during extremely cold weather, preventing you from disconnecting it when you need to for off-road driving. The problem goes away once temperatures warm up, but it makes the Power Wagon's off-road capability unreliable in cold climates. You've taken it to the dealership multiple times, and they've replaced parts twice without identifying the root cause.
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Engine →2 issues
Your truck is losing power when you accelerate and the engine exhaust brake isn't working as expected. You're also seeing diagnostic codes P003A and P006F, which appear to be related to the turbo actuator. The fix will likely involve inspecting and possibly replacing the turbo actuator or related components.
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Your engine is leaking coolant (antifreeze) from the back of the motor. This can cause your engine to overheat if the coolant level drops too low. You should have the leak inspected and repaired to prevent engine damage.
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Steering,vehicle Speed Control →1 issue
Your steering wheel gradually shifted to the left during highway driving, and your dashboard warning light for electronic stability control came on. Multiple dealerships identified the issue as a loose jam nut that stripped the drag link (a steering component), which could have caused you to lose control of the vehicle. Repairs including a steering gearbox replacement, drag link replacement, and clockspring replacement were quoted at over $3,000 and not covered by your extended warranty.
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Service Brakes →1 issue
Your brake pedal feels soft and spongy with excessive travel distance, and you need to pump the pedal multiple times to restore braking pressure. A dealer technician confirmed the low pedal condition. This issue likely involves air in the brake lines or a problem with the brake fluid system that will require bleeding the brakes or inspecting for fluid leaks.
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Steering,structure →1 issue
While reversing, you heard an abnormal popping sound from your truck. While driving, your steering wheel unexpectedly turned to the left on its own without you turning it. Your husband discovered a loose bolt on the driver's side steering gearbox, and the dealer found a hairline fracture in the subframe caused by rust at 50,000 miles. Repairing this would require replacing or welding the damaged subframe and tightening or replacing the steering gearbox bolts.
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Engine And Engine Cooling,fuel System, Diesel →1 issue
While driving at 50 mph, you noticed blue and white smoke coming from under the hood. After pulling over, the smoke continued and the engine wouldn't start when you tried to restart it. A mechanic diagnosed a faulty high-pressure fuel pump as the cause. The repair would involve replacing the high-pressure fuel pump, which is a significant job on a diesel engine.
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Fuel/propulsion System →1 issue
Your dealer has not completed a federally required recall (Recall Y78) on your 2019 Ram 2500 despite your written requests. The dealership has suggested they may refuse to perform the recall work, citing your insurance claim or vehicle history, though you haven't received any official manufacturer directive explaining why. The issue involves your fuel/propulsion system and needs to be addressed by the dealership performing the recall service as required by federal safety regulations.
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Electrical System,structure,unknown Or Other →1 issue
Water is leaking into your cab through the rear back window, dripping down from the headliner onto the seats. This appears to be caused by a cracked upper frame and a failed seal around the rear window. The fix will likely involve replacing or resealing the rear window assembly and repairing the frame damage.
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Forward Collision Avoidance →1 issue
Your Forward Collision Avoidance system unexpectedly applied your brakes while you were driving at 5 MPH, even though there was no collision threat. After pressing the brake pedal and then the accelerator to restart the vehicle, the system appeared to stop acting up. This happened at around 130,000 miles. The fix may involve diagnosing the collision avoidance sensors or control module to identify why it falsely activated.
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Power Train,vehicle Speed Control,fuel/propulsion System →1 issue
After your Ram 2500 had recall work done on the high-pressure fuel pump and emissions system in April 2024, it started misfiring and having fuel system problems that have never been fixed, even after multiple service visits. A second dealership found metal debris in the fuel system, a failed emissions pump, and contaminated engine oil with fuel in it—suggesting the original repair didn't properly clean or inspect the system as required. Your check engine light keeps coming back, and the vehicle is still having the same problems the recall was supposed to fix. Getting the fuel system properly flushed, contamination testing, emissions components replaced, and all systems properly inspected and documented will be needed to fully resolve this.
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Visibility/wiper,electrical System →1 issue
Your windshield wipers stopped working while you were driving 60 mph in the rain, forcing you to slow down and exit the expressway. The dealer found that the totally integrated power module (TIPM) had failed and caused the body control module (BCM) to fail as well. The repair involved replacing both the TIPM and BCM to restore wiper function.
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Steering,suspension →1 issue
Your steering wanders and won't keep the truck going straight, even at different speeds. Despite replacing the upper and lower ball joints, steering gearbox, and performing four front-end alignments, the steering settings won't stay adjusted to factory specifications—the shop has checked the suspension multiple times without finding worn or damaged parts. The repair may involve further diagnostic testing of the steering column, tie rods, or electronic steering components to identify why alignment adjustments aren't holding.
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Structure,back Over Prevention →1 issue
Your front parking sensors frequently disable themselves and display a "wipe sensors" message even after car washes. Your tailgate opens on its own while driving, going through car washes, or sitting parked, and when you close it, it pops back open immediately—you may need to try multiple times to keep it closed. The tailgate handle no longer works and only opens via remote or in-cab button, and there's no dashboard warning light to alert you when the tailgate is open, which is dangerous when hauling cargo on the highway. Fixing this will likely require diagnosing the electronic latch mechanism, checking sensor connections, and potentially replacing the tailgate latch assembly or control module.
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Visibility/wiper →1 issue
Your wiper fluid supply lines keep disconnecting from their connectors, which stops washer fluid from spraying on your windshield. Even after manually reconnecting them, they don't stay connected and separate again at different points. This is a recurring problem that requires repeated fixes.
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Unknown Or Other →1 issue
The soft covering on your front dashboard has separated and is bubbling up from the underlying plastic, no longer properly glued in place. While it doesn't currently block your view, it could eventually peel away completely and obstruct your windshield visibility. The fix would likely involve removing the dashboard trim and either re-gluing or replacing the separated surface panel.
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Fuel System, Diesel →1 issue
You received a recall notice (Campaign 21V880000) for your 2019 Ram 2500's diesel fuel system, but the required repair part wasn't available at your dealer. You're frustrated because the manufacturer has taken longer than expected to get the part distributed. No actual failure or safety incident has occurred yet, but the recall repair remains incomplete due to parts supply delays.
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