Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2010 Ram 2500 — Known Issues & Recalls
Complaints from Jan 2011 to Dec 2018
The most reported issue is steering problems (118 complaints). 5 complaints involved crashes. 4 involved fires.
Open Safety Recalls (4)
NHTSA Campaign: 17V821000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
NHTSA Campaign: 13V529000
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
NHTSA Campaign: 11V350000
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA Campaign: 14V635000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Owner-Reported Issues (20 of 236)
Electrical System →4 issues
Your truck sometimes won't start when you turn the key, and while driving it randomly shuts off and won't restart until you try again—forcing you to pull over in traffic. This is becoming a daily problem and creates a serious safety risk. The issue may be related to the ignition system or electrical module, which may need diagnosis and replacement.
Parts you may need:
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Your truck's wireless ignition receiver sometimes fails to work, causing the engine to not start or to shut off while you're driving. This is a safety concern since the engine can unexpectedly die while on the road. The fix will likely involve replacing the wireless ignition node receiver module.
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Your ignition key keeps falling out of the ignition while driving, especially over bumpy roads. This happened multiple times even after reinserting the key, forcing you to coast to the side of the road each time. Although a recall exists for this issue on some 2010 Ram 2500s, your vehicle's VIN wasn't included, and dealers and mechanics haven't been able to fix it. The fix will likely involve replacing or adjusting the ignition switch assembly to ensure the key stays firmly seated.
Parts you may need:
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Your truck won't start when you turn the key, and the key has fallen out of the ignition while driving. At one point while driving at 45 mph, your truck shut off completely when going over a bump, requiring you to restart it by jiggling the key. A dealer diagnosed that the ignition switch (wire ignition node) needs to be replaced.
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Unknown Or Other →3 issues
You took your truck to a Dodge dealer to have a recall repair done on the catalytic converter and exhaust manifold. After the work was completed, you noticed the catalytic converter appeared dirty with scratches and a brownish film that didn't look new, and a second repair shop confirmed the exhaust manifold also showed rust stains and wear that suggested it wasn't actually replaced. You're concerned the dealer may not have performed the recall work as required and need verification of whether the parts were actually replaced.
Parts you may need:
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Your truck is constantly allowing exhaust fumes to enter the cabin while driving. This is a ventilation or exhaust system issue that needs attention, as prolonged exposure to exhaust fumes can be harmful. The problem likely involves a leak or deterioration in the exhaust system or cab sealing.
Parts you may need:
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The bolts that hold your exhaust manifold can break, which may allow exhaust fumes to enter your cabin. This is a known issue that Dodge has addressed on some vehicles. Fixing this typically involves replacing the exhaust manifold bolts and inspecting the manifold gasket for damage.
Parts you may need:
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Steering →2 issues
Your power steering pump cap may not vent properly, causing pressure to build up inside the reservoir. When you attempt to check your steering fluid level, the pressurized fluid can suddenly spray out and cause severe burns. This owner suffered second-degree burns to their hand and neck when the fluid exploded during a routine fluid check. The fix will likely involve replacing the power steering pump cap with a properly functioning vent cap and inspecting the pump assembly for damage.
Parts you may need:
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While backing out of a driveway, you heard a loud noise and suddenly lost steering control—your truck wouldn't respond to wheel input. You discovered the tie rod had completely broken off at the pitman arm connection. This type of sudden failure is dangerous because if it happens at highway speeds, you could lose all steering control and potentially crash, especially when braking causes the vehicle to pull to one side.
Parts you may need:
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Steering,suspension,wheels →1 issue
Your truck has experienced severe shaking three times while driving at highway speeds (55-65 mph), making it difficult or impossible to control the steering wheel and causing the vehicle to bounce uncontrollably on the road. You've already replaced the tie rods and front suspension components, but the problem continues to occur. This dangerous shaking could cause you to lose control and crash, especially on busy highways.
Parts you may need:
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Electrical System,unknown Or Other,engine →1 issue
Your truck's engine randomly stalls while you're driving with no warning, forcing you to restart it while in motion. This is especially dangerous because your truck is large, heavy, and used for work, and the manual transmission means you lose power steering and braking control when the engine dies. The problem happens unpredictably during both starting and driving. A mechanic will need to diagnose the electrical and engine systems to find what's causing the stalling.
Parts you may need:
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Air Bags →1 issue
Your airbag warning light started flashing on and off while driving, then stayed on permanently. A service technician diagnosed a failed occupant classification system (OCR) module, which controls whether airbags deploy properly. The repair cost is approximately $750, and this is a critical safety component that cannot be repaired—only replaced.
Parts you may need:
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Engine →1 issue
While driving at 60 mph, smoke suddenly appeared from under your hood. After stopping, flames were visible coming from the engine compartment through the wheel well. The fire department was called and extinguished the fire, but the vehicle was destroyed. The cause of the fire was never determined, and the manufacturer did not provide assistance or explanation.
Parts you may need:
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Power Train →1 issue
Your transmission malfunctioned and fractured while you were driving at 70 mph, forcing you to coast to the side of the highway. The vehicle needed to be towed home, and a dealer diagnostic visit was required to assess the damage. Transmission repair or replacement will likely be necessary to get your truck back on the road.
Parts you may need:
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Structure →1 issue
While doing routine maintenance, you noticed severe rust on both the driver's and passenger's side support rails under your truck's frame. There are roughly 2-foot gaps where the metal has rusted completely through on both sides. This appears to be a known issue that other owners have experienced. Addressing this will likely require replacing the rusted frame rails or having them professionally repaired or reinforced.
Parts you may need:
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Fuel/propulsion System →1 issue
Your fuel pump failed suddenly without any warning signs, leaving your truck unable to start when parked. A mechanic confirmed the failure and replaced the pump. The repair involved removing and replacing the fuel pump assembly.
Parts you may need:
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Engine,fuel/propulsion System →1 issue
After having a recall repair performed at a Dodge dealership in January 2021, your truck developed a check engine light with an O2 sensor error code that wasn't there before. You had to pay over $1,600 out of pocket to fix the resulting problem, and you believe the dealership may have damaged the O2 sensor wiring or sensor itself during the recall work. The repair may require replacement or reconnection of the oxygen sensor and its wiring harness.
Parts you may need:
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Steering,suspension →1 issue
Your truck experienced a severe shaking or vibration in the front end (known as "death wobble") when driving at 50 mph over a road bump. Multiple mechanics replaced the steering track bar, steering column stabilizer, inner and outer tie rods, steering dampener, ball joints, and wheel bearings, but the problem kept coming back. This issue started around 60,000 miles.
Parts you may need:
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Power Train,engine →1 issue
Your truck has stalled and shut down without warning while driving, including when attempting to pull into the driveway. When you tried to restart it, the engine shut down immediately, and holding the ignition key in the ON position couldn't keep it running. This suggests a problem with fuel delivery, ignition system, or engine control that's causing the engine to lose power unexpectedly. A mechanic will need to diagnose the stalling issue, which could involve checking the fuel pump, fuel filter, ignition switch, or engine computer.
Parts you may need:
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Engine And Engine Cooling →1 issue
Your dashboard warning light is telling you that the exhaust system needs to perform a regeneration cycle to clean out accumulated soot. This is a normal maintenance process for diesel engines, but the warning indicates it needs to happen soon. The dealer can run a diagnostic to confirm the system status and may need to perform the regeneration cycle or service the diesel particulate filter.
Parts you may need:
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