Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2012 Ram 2500 — Known Issues & Recalls
Complaints from Jan 2021 to Dec 2012
The most reported issue is steering problems (91 complaints). 8 complaints involved crashes. 12 involved fires.
Open Safety Recalls (5)
NHTSA Campaign: 15V459000
Component: AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
NHTSA Campaign: 17V821000
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
NHTSA Campaign: 16E041000
Component: EQUIPMENT
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Fix: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
NHTSA Campaign: 13V529000
Component: STEERING:LINKAGES:TIE ROD ASSEMBLY
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
NHTSA Campaign: 14V635000
Component: ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Owner-Reported Issues (20 of 281)
Engine →5 issues
Your exhaust manifold on the passenger side has warped and broken one of its bolts, causing exhaust fumes to leak into your vehicle's cabin. This is a serious issue that requires immediate attention to prevent exposure to dangerous exhaust gases. The fix will involve replacing the exhaust manifold and its bolts to restore a proper seal.
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Your truck's exhaust manifold bolts are warping and breaking because steel and aluminum expand at different rates when heated, causing an exhaust leak into the engine bay. Exhaust fumes are being drawn into your cabin through the heating and air conditioning system, creating a noticeable smell and potentially causing headaches from carbon monoxide exposure. You may notice a loud ticking noise along with strong exhaust odors inside the cab. Fixing this typically involves replacing the exhaust manifold bolts and possibly the manifold itself to prevent exhaust fumes from entering the cabin.
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Your 2012 Ram 2500 Hemi engine developed a ticking sound that persists even after a tune-up, spark plug replacement, and distributor work. A dealership confirmed internal engine damage is causing the problem, and you've learned other Dodge owners report the same issue. Repair or replacement would cost between $8,000 and $10,000, and neither Dodge nor NHTSA has provided a solution. Fixing this will likely require engine rebuild or replacement.
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Your engine has been making a ticking noise on the passenger side due to a warped exhaust manifold that broke two bolts in the engine block. This caused an exhaust leak before the oxygen sensor, which made your truck run rich and reduced fuel efficiency. The repair involved replacing the exhaust manifold, gasket, and bolts.
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The bolts that attach your exhaust manifold to the engine are breaking off repeatedly. You'll first notice a tapping noise as the manifold comes loose, and then exhaust fumes may leak into the cabin, creating a safety and health hazard. This has happened three times on your truck despite only having 85,000 miles, requiring a dealer repair that included replacing the passenger-side cylinder head. The repair will involve removing the exhaust manifold, replacing the broken bolts, and potentially inspecting or replacing the cylinder head.
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Steering →3 issues
Your tie rod end broke while you were backing out of your driveway, making the steering unresponsive and the vehicle impossible to control safely. Fortunately, this happened at low speed rather than during highway driving. The repair will require replacing the broken tie rod end.
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Your steering linkage fractured while making a right turn at low speed, causing you to lose steering control. The dealer found that your drag link and steering system needed replacement, and the drag link was repaired. This happened at 170,000 miles. Fixing this will involve replacing the damaged drag link and inspecting the entire steering system for additional wear or damage.
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Your vehicle experienced violent shaking after driving over a bump in the road. A mechanic found that the reinforcement bracket above the front track bar bracket had failed and needed replacement. Even after repair, the same part failed again.
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Power Train →2 issues
Your transmission's shift pin became stuck in the open position, causing your parked truck to shift into gear on its own and roll backward into a pole without anyone in the vehicle. This is the second time this defect has occurred, and it has caused serious damage. The issue relates to a known recall (T79/17V-821) that Dodge has not addressed.
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Your parked Ram 2500 rolled away on its own while you were standing nearby with the key fob in hand, with no warning lights showing. The vehicle had about 220,000 miles on it at the time. This may be related to a known transmission issue, and you'll want to have a dealer inspect the transmission and parking brake system to determine why the vehicle didn't stay in park.
Parts you may need:
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Tires →2 issues
Your new Treadwright rear tires are failing prematurely with tread separation and broken belt defects. The first tire's tread separated from the casing within 100 miles, and the replacement tire developed a visible bubble in the sidewall at just 20 PSI (well below the 80 PSI operating pressure), indicating a broken belt. The manufacturer claimed the bubble was normal "overlap" and tried to convince you the tire was safe to use, despite clear evidence of a structural failure. Resolving this will likely require contacting the tire manufacturer for a full warranty replacement and potentially filing a complaint with the tire safety regulator.
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Your truck's front tires experienced tread separation—where the tire tread starts peeling away from the tire body—causing bouncing while driving at highway speeds. This happened on both the passenger and driver side front tires within two weeks of each other, even though you weren't warned by any dashboard lights. The tire shop replaced both tires, but the underlying cause wasn't diagnosed. Addressing this may require inspecting your wheel alignment, suspension components, or tire pressure monitoring to prevent future tire failures.
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Electrical System →2 issues
Your truck's engine shut off while you were driving with no warning, making it difficult to steer and brake safely to the side of the road. The problem is traced to a loose or failing connection in the WIN (wireless integrated network) module, which causes the engine to cut out even while idling as if you had turned off the ignition. This sudden power loss is a serious safety hazard that happened without any prior symptoms.
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While driving at 40-60 mph, your truck lost steering and braking power after hitting bumps in the road on several occasions. A mechanic found that the wireless ignition node module was faulty and retrieved a fault code. This loss of steering and braking while driving poses a serious safety risk. The issue may require replacement of the wireless ignition node module or related electrical components.
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Suspension →1 issue
When driving at highway speeds over rough road seams or bridge transitions, your truck suddenly shakes violently — a condition called "death wobble" — affecting the steering wheel and entire vehicle. The shaking is severe enough to make it difficult to keep the truck on the road and only stops when you slow down below 30 mph. You've already replaced the stabilizer bar, gotten new tires, and had an alignment done, but the problem persists. The issue likely stems from worn suspension components that may need inspection and replacement by a mechanic.
Parts you may need:
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Exterior Lighting,fuel/propulsion System →1 issue
Your passenger-side headlight keeps turning on and off intermittently, even though the wiring harness has been replaced twice. Additionally, your check engine light keeps coming back on for the evaporative emissions system, even after that component was replaced. These issues may require diagnostic testing to identify underlying electrical problems or a faulty sensor that's causing repeated failures.
Parts you may need:
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Fuel/propulsion System →1 issue
Your 2012 RAM 2500's fuel tank developed broken tubes that prevent you from filling the tank. The dealership determined you need a complete fuel tank replacement, but Mopar no longer manufactures the original tank and the replacement available has the wrong configuration and doesn't fit your truck. You're left without an OEM solution despite having a Million Mile warranty.
Parts you may need:
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Electrical System,air Bags,engine →1 issue
Your truck is having trouble starting intermittently, and your airbag warning light is staying on. You took it to the dealer, but they didn't repair it. The issue started around 168,000 miles. A mechanic will need to diagnose the electrical system and airbag system to find out what's causing both problems.
Parts you may need:
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Steering,wheels →1 issue
While driving, your truck shakes severely enough that you need to pull over and stop for it to go away. The shaking was intense enough to feel like the truck might tip over.
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Electrical System,engine →1 issue
Your vehicle has been turning off unexpectedly while driving, particularly after going over speed bumps. The ignition problems started intermittently but have gotten progressively worse, and now your engine quits without warning while you're on the road. This issue likely involves the ignition switch or electrical connections that need inspection and repair.
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