Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2019 Ford Fusion — Known Issues & Recalls
Complaints from Jan 2024 to Dec 2024
The most reported issue is engine problems (89 complaints). 5 complaints involved crashes. 2 involved fires.
Open Safety Recalls (3)
NHTSA Campaign: 23V440000
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash or injury.
Fix: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
NHTSA Campaign: 25V442000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
NHTSA Campaign: 25V685000
Component: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Fix: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Owner-Reported Issues (20 of 348)
Engine →6 issues
Your engine was destroyed because coolant entered the combustion chamber due to what appears to be a design flaw in your 2019 Ford Fusion. This caused internal engine damage that likely required engine replacement or major repair. The issue may involve a faulty gasket, head seal, or coolant passage design allowing coolant to leak into areas where it shouldn't be.
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Your 2019 Fusion is losing coolant internally with no visible external leaks, producing white smoke on startup, rough idle, misfires, and an illuminated check engine light. Your heating system has stopped working and the engine is overheating intermittently—all signs pointing to a head gasket failure allowing coolant to enter the cylinders. This is a serious issue that could cause engine failure, loss of power, or overheating while driving and will require major engine repair or replacement.
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Your engine has been losing coolant over several months, starting with low levels in October 2024. By June 2025, you experienced misfires in cylinder 3, which required spark plug replacement and later a cleaning kit, but the problem persisted. In October 2025, a Ford dealership discovered coolant was leaking directly into the engine, requiring a complete engine replacement—which Ford's warranty will not cover. This is a serious safety issue because low coolant levels could potentially cause engine overheating or fire.
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Your car's coolant is leaking into cylinder 2 of the engine, which the dealer confirmed using pressure and visual inspection tests. This is a known issue that Ford has documented. The repair will likely involve removing the cylinder head to seal the leak and potentially replace the gasket or other sealing components.
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Your car is leaking coolant directly into the engine cylinders, which is causing white smoke from the exhaust, rough idling, and failure to start. This is a known issue affecting multiple owners of this model year. The repair will likely involve replacing the cylinder head gasket or other internal engine sealing components to stop the coolant leak.
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Your 2019 Ford Fusion has coolant leaking into the engine, which your Ford dealership confirmed during a diagnostic visit. This appears to be a known issue affecting Ford Fusion models. The repair will likely involve identifying the source of the coolant leak and replacing the affected seals, gaskets, or cooling system components.
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Power Train →3 issues
Your 2019 Ford Fusion has experienced three identical flexplate failures — first at 51k miles (loss of power on highway), second at 59k miles (wouldn't start), and third at 133k miles (breakdown on busy road). Each time a different Ford dealer confirmed the flexplate was broken and causing complete loss of engine power with no warning. Ford initially covered the first two repairs under warranty, but refused to cover the third repair even though Ford's own Customer Satisfaction Program 22N12 applies to your vehicle. The flexplate repair typically involves removing the transmission to access and replace the broken flexplate.
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Your transmission is causing sudden, unpredictable surges of acceleration even when you're driving at steady speeds or barely touching the gas pedal. This has happened on the highway at 65 mph and while slowing to a stop, nearly causing you to lose control and hit other vehicles. The problem appears to be with the transmission valve body and torque converter not properly managing fluid pressure and power transfer. A transmission rebuild or valve body replacement may be needed to restore normal acceleration control.
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Your car is having trouble shifting smoothly between 1st and 2nd gear, and between 2nd and 3rd gear. You've brought it to the dealership, but they say it's not covered under warranty or any customer satisfaction program, even though your symptoms match a known Ford service bulletin for your vehicle's manufacturing plant. The dealership is asking you to pay for repairs first and hope Ford reimburses you later if your car qualifies for coverage.
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Unknown Or Other →3 issues
Your backup camera is malfunctioning—it turns on unexpectedly when you're in Drive or Park, and when you shift into Reverse, you see a blue screen instead of the camera feed that won't go away until you turn off the car. This prevents you from seeing behind your vehicle when reversing, which is a safety concern. The fix will likely involve diagnosing the camera wiring, connections, or the camera module itself, and may require replacement of faulty components.
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Your car won't shift into different gears. The issue appears to be a broken bushing or shift cable that controls the transmission. This prevents you from changing gears, making the vehicle undrivable. The repair will likely involve replacing the damaged shift cable or bushing.
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Your car makes a rattling noise that started in cold weather and while idling, and has gotten progressively worse over two years along with vibration. A Ford dealer confirmed the flex plate is the source, but it's outside of Ford's customer service program coverage due to your vehicle's age or mileage. If left unfixed, you were told the engine could stop completely, creating a safety risk.
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Power Train,engine →2 issues
Your 2019 Ford Fusion's 1.5L EcoBoost engine may experience overheating and misfiring due to coolant leaking into the engine cylinders. This is a known issue that Ford has not recalled or notified you about. The problem can cause engine overheating and potentially create a fire hazard. Fixing this typically involves inspecting the cylinder head gasket or seals where coolant is entering the combustion chamber, and replacing damaged components.
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Your engine developed a coolant intrusion problem where coolant leaked into the cylinders, causing the engine to fail at 138,000 miles. The repair cost from the Ford dealership was $12,000, which exceeded the car's value. Additionally, your transmission shifter bushing wore out; Ford issued a recall for this issue on earlier model years, but the problem persists on your 2019 model. Fixing the coolant intrusion typically requires engine diagnostics, cylinder head repair or replacement, and a complete coolant system flush.
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Electrical System →2 issues
Your 2019 Ford Fusion Hybrid's infotainment screen has a software glitch affecting the APIM module. You may experience a blank screen, the backup camera staying on longer than it should, Bluetooth devices not being remembered, navigation presets not saving, and the screen becoming unresponsive until you restart the car. The screen also sometimes stays on after you turn off the vehicle, which is draining your 12V battery with each ignition cycle. Ford has issued a recall for this issue, though it may not be listed under your specific VIN yet. This will likely require a software update to the APIM module at a Ford dealership.
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Your 2019 Ford Fusion received a recall notice for an electrical system issue. The dealer performed a temporary fix but marked the recall as complete without doing the permanent repair. After you contacted Ford, they confirmed the dealer only did the interim repair and said they'd contact the dealer to finish the job properly. You're waiting for Ford to follow up with you.
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Unknown Or Other,engine →1 issue
Your car's coolant level kept dropping without any visible leaks in the hoses or lines. After refilling the coolant multiple times, your engine began to overheat and the check engine light came on. A pressure test revealed coolant was leaking into cylinder #1, which required replacing the entire engine assembly at a cost of over $10,000. This appears to be a known issue related to faulty engine design that poses fire and safety risks.
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Electrical System,engine,fuel/propulsion System →1 issue
Your car's engine races to dangerously high RPMs when the plug-in hybrid charger is connected. This sudden over-revving could damage your engine or create a safety hazard while driving.
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Back Over Prevention →1 issue
Your rear view camera works inconsistently — sometimes it displays a clear picture, but other times it shows a blank screen, blurry image with horizontal lines, or static-like snow. The problem comes and goes unpredictably, working fine one day and not working the next, and has been happening for several months. You contacted Ford about a potential recall but were told your vehicle isn't covered. Fixing this will likely require diagnosing the camera connection and possibly replacing the camera unit or its wiring harness.
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Power Train,electrical System →1 issue
Your backup camera display keeps turning blue and going blank, sometimes even while you're driving, and you have to restart the system to get it working again. When you shift from Park to Drive, you hear a clunking and clicking sound instead of a smooth, quiet shift, and your transmission seems to shift into lower gears at odd times. This likely involves checking the backup camera wiring and display module, and having the transmission shift points and engagement mechanism inspected.
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Related Vehicles
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