MyCarTSB

2012 Ford Focus Latches & Locks Problems

103 owner-reported latches & locks complaints from NHTSA data

103
Complaints
2
Recalls
Jan 2017Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Latches & Locks Recalls (2)

RECALLCampaign #16V643000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Fix: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

RECALLCampaign #20V331000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Fix: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Owner Complaints (103)

mediumLATCHES/LOCKS/LINKAGES
Filed: May 2025

The contact owns a 2012 Ford Focus. The contact stated that the front driver's side door failed to latch securely while closed. The contact stated that the door occasionally unintendedly opened while driving. The contact stated that the failure required him to drive with an arm out the window holding the door closed. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The dealer diagnosed the vehicle and informed the contact that the part to repair the vehicle was on backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 178,000. Parts distribution disconnect.

NHTSA #: 11661413
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2025

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the trunk latch disengaged, causing the trunk to open unexpectedly. The contact stated that the failure had occurred 3 times within a month. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.

NHTSA #: 11641638
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2025

The contact owns a 2012 Ford Focus. The contact stated while attempting to close the doors of the vehicle, the doors failed to latch securely. The vehicle was taken to a dealer, and the contact was provided an estimate for the repair, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The contact related the failure to NHTSA Campaign Number: 16V643000 (LATCHES/LOCKS/LINKAGES); however, the VIN was not included. The failure mileage was 300,000.

NHTSA #: 11634372
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2023

The contact owns a 2012 Ford Focus. The contact stated the front passenger’s side door latch opened independently while the vehicle was parked in a parking lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 115,000.

NHTSA #: 11524384
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2022

The contact owns a 2012 Ford Focus. The contact stated while attempting to lock the door, the driver's side door latch was unable to lock securely. The door ajar message was displayed. The contact also stated that due to the latch failure and the door not closing securely, the battery became drained. The vehicle was taken to the local dealer who diagnosed a failure with the door latch. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkage). The approximate failure mileage was 152,528

NHTSA #: 11472422
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2022

The contact owns a 2012 Ford Focus. The contact stated that the doors of the vehicle would intermittently fail to lock when engaged with the key fob. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) and the vehicle was taken to the dealer who inspected the vehicle and diagnosed that no issues were found. The contact stated that sometime later, she noticed that the key fob and the vehicle master power door lock window switch would no longer lock or unlock the doors of the vehicle. There were no warning lights illuminated. The contact stated that she would lock each door manually in order to secure the vehicle. The contact also stated that the doors would make an abnormal clicking sound and unlock while driving. The door lock indicator on the instrument cluster would not indicate that the doors were locked while driving. The vehicle was taken to the dealer who advised the contact that the OBD reader was not reading any codes. The contact stated that the failure had been reoccurring increasingly. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 153,000.

NHTSA #: 11447379
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2020

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO RECALL THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROGERS FORD (4200 W WALL ST, MIDLAND, TX 79703) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11329610
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE FRONT PASSENGER DOOR OPENED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 77,146.

NHTSA #: 11196748
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE DRIVER'S DOOR OPENED UNEXPECTEDLY WHILE THE DOOR WAS LOCKED. THE CONTACT CALLED PIONEER FORD (150 US-27, BREMEN, GA 30110, (770) 537-3673), BUT THEY WOULD NOT ASSIST SINCE THE FAILURE OCCURRED IN 2011. THE DEALER STATED THAT THE CONTACT WOULD BE CHARGED A DIAGNOSTIC FEE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 7,000.

NHTSA #: 11176144
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE DRIVER'S DOOR OPENED. THE CONTACT STATED THAT THE DOOR WOULD NOT LATCH CLOSED. THE CONTACT MENTIONED THAT THE DOOR NEEDED TO BE HELD CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO KINGS COLONIAL FORD (3565 COMMUNITY RD, BRUNSWICK, GA 31520, (912) 264-6400) WHERE THE CONTACT WAS INFORMED TO BRING THE VEHICLE BACK MONDAY TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA #: 11173484
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2018

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS WOULD NOT LATCH AND REMAINED OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

NHTSA #: 11130235
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2018

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO ANDERSON FORD BULLHEAD CITY (2585 AZ-95, BULLHEAD CITY, AZ 86442, (928) 704-9850) WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NHTSA #: 11099164
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO CLOSE THE DOOR, BUT IT FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO PAACO AUTOMOTIVE GROUP (1411 W MARSHALL AVE, LONGVIEW, TX 75604, PHONE NUMBER: (903) 242-8800). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND WAS ADVISED TO CALL THE FORD DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,021.

NHTSA #: 11040210
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2017

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DRIVER AND PASSENGER DOOR LATCHES MALFUNCTION. CONSUMER REQUESTS REIMBURSEMENT FOR DOOR LATCH RECALL REPAIRS. *SMD THE CONSUMER STATED BOTH THE LEFT PASSENGER'S AND DRIVER'S SIDE DOOR LATCHES BROKE. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE MANUFACTURER DENIED ASSISTANCE. UPDATED 09/12/2017*JS

NHTSA #: 10917074
mediumLATCHES/LOCKS/LINKAGES,ENGINE
Filed: Aug 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2017. THE DEALER (ROBERTS MOTORS, 4350 N ALBY ST, ALTON, IL, 62002) WAS CONTACTED AT 855-999-5497 AND STATED THAT THE EARLIEST SCHEDULE FOR AN APPOINTMENT WAS APRIL 2,, 2018. THE CONTACT STATED THAT WAS UNREASONABLE, BUT TOOK THE APPOINTMENT ANYWAY. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE PER THE RECALL. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE SAME DEALER ON A FEW OCCASIONS AND WAS INFORMED THAT THERE WAS AN EXHAUST ISSUE. WHEN THE VEHICLE WAS DIAGNOSED A SECOND TIME, IT PASSED THE EMISSIONS TEST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11015931
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MATTHEWS FORD (LOCATED AT 100 W. LANCASTER AVENUE, PAOLI, PA 19301, TEL: (610) 644-4700) WAS CONTACTED. THE CONTACT WAS NOTIFIED THAT THE MANUFACTURER HAD NOT YET PROVIDED THE REMEDY PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11012521
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER HAD NOT YET BEEN CONTACTED BECAUSE THE INTERIM NOTICE INDICATED THAT THE MANUFACTURER WOULD NOTIFY THE CONTACT WHEN PARTS BECAME AVAILABLE. THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER (OLIVER FORD LINCOLN, 1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (574) 935-1001), WHICH TYPICALLY SERVICED THE VEHICLE, WAS NOT CONTACTED DUE TO THE PART DELAYS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11005144
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE CONTACT WAS NOT ABLE TO GET THE RECALL REMEDIED DUE TO LACK OF COMMUNICATION BY THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THEY WOULD CALL THE CONTACT BACK WITH AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD GET BACK IN TOUCH WITH THE CONTACT; HOWEVER, TOO MUCH TIME HAD LAPSED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10982993
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/31/17*LJ *AS

NHTSA #: 10979275
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AS THE VEHICLE MADE A BEEPING SOUND AND THE VEHICLE'S INTERIOR LIGHTS ILLUMINATED. THE PARKING BRAKE ALSO ENGAGED AND DISENGAGED INDEPENDENTLY SEVERAL TIMES. THE FAILURE RECURRED SEVERAL TIMES AS THE CONTACT CONTINUED TO DRIVE HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). ALTHOUGH VIN TOOL STATED PARTS NOT AVAILABLE, THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND THAT THE VEHICLE WOULD BE REPAIRED THE SAME DAY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA #: 10979029
mediumLATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Filed: Apr 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED EXTENSIVELY AND ALSO THAT THE SPEED FAILED TO INCREASE OVER 20 MPH EACH TIME THE FAILURE OCCURRED. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS NOTIFIED THAT THE RECALL NOTICE WAS RECEIVED. IN ADDITION, THE MANUFACTURER HAD BEEN UNABLE TO SUPPLY THE PART AND THE REMEDY FOR THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE CONTACT EXPERIENCED THE FAILURE OF THE DRIVERS DOOR LATCH FAILING TO UNLOCK AND WAS UNABLE TO EXIT THE VEHICLE FROM THE DRIVERS SIDE DOOR. THE LATCHES FAILED TO FUNCTION PROPERLY FOR THE DOORS FROM THE INTERIOR AND EXTERIOR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10972200
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/ LOCKS/ LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10969099
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/02/17*LJ *CN

NHTSA #: 10957222
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10957369
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10956343
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO LOCK. THE DOOR WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, THE SEAT BELT WAS USED TO SECURE AND PREVENT THE DOOR FROM OPENING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,844. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10939270
mediumLATCHES/LOCKS/LINKAGES
Filed: Dec 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE DOOR LATCH. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10935060
mediumLATCHES/LOCKS/LINKAGES
Filed: Nov 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FAILED, WHICH CAUSED THE DOOR TO SWING OPEN WITHOUT WARNING. IN ADDITION, THE DRIVER'S SIDE DOOR FAILED TO PROPERLY CLOSE AND THE LATCH ALSO FAILED. THE TWO LATCHES WERE REPLACED BY A REPAIR SHOP. MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LINKS/LOCKS/LATCHES), BUT THE PARTS WERE NOT AVAILABLE. THE DEALER EXTENDED THE COURTESY OF A LOANER VEHICLE, BUT THE MANUFACTURER REFUSED TO APPROVE THE LOANER VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10927271
mediumLATCHES/LOCKS/LINKAGES,SEATS
Filed: Nov 2016

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 16V-643 AND REAR SEATS MOVED FORWARD WHEN THE BRAKES WERE APPLIED. *SMD

NHTSA #: 10920656
mediumLATCHES/LOCKS/LINKAGES
Filed: Nov 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10920494
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE DOOR SENSOR ILLUMINATED, WHICH INDICATED THAT THE REAR PASSENGER DOOR WAS OPENED. THE CONTACT DISCOVERED THAT THE DOOR HAD ERRONEOUSLY OPENED AND COULD NO LONGER BE SECURED AND LOCKED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA #: 10919339
mediumLATCHES/LOCKS/LINKAGES,WHEELS
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO SCHEDULE THE RECALL REPAIR. THE RECALL NOTICE INDICATED THAT THE PARTS WOULD BE AVAILABLE THE SECOND QUARTER OF 2017. IN ADDITION, THE CONTACT STATED THAT TWO OF THE FOUR TIRES HAD LOW AIR CONSTANTLY. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE FAILURE AND WHEN THE RECALL REPAIR WOULD BE SCHEDULED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10918706
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 75 MPH, THE REAR LATCH FAILED AND CAUSED THE TRUNK OF THE VEHICLE TO OPEN INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 135,746.

NHTSA #: 10917840
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER SIDE DOOR UNLATCHED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 10916053
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE MAKING A RIGHT TURN, THE FRONT DRIVER SIDE DOOR OPENED. IN ADDITION, THE REAR DOOR LATCH FAILED. THE FRONT DRIVER SIDE DOOR LATCH WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10915605
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10914188
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEED REPLACEMENT. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRING ALL FOUR DOOR LATCHES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000.

NHTSA #: 10910167
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE FRONT DRIVER SIDE DOOR WOULD CLOSE OR OPEN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,630.

NHTSA #: 10909873
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE PASSENGER SIDE DOOR FLUNG OPEN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

NHTSA #: 10908791
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE MECHANIC INFORMED THE CONTACT THAT THE DOOR LATCH PAW SPRING FAILED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), WITHOUT THE CUSTOMER'S KNOWLEDGE. THE VEHICLE WAS REPAIRED AND THERE WERE NO ADDITIONAL FAILURES. THE FAILURE MILEAGE WAS 44,000

NHTSA #: 10908808
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER DOOR FAILED TO CLOSE. UPON INSPECTION, THE CONTACT NOTICED THAT THE LATCH FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,552.

NHTSA #: 10904752
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE MAKING A LEFT TURN AT 20 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND THE AUDIBLE DOOR SENSOR ACTIVATED. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT THE DOOR FAILED TO LATCH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,100.

NHTSA #: 10903210
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT A FAILURE PROGRESSED IN WHICH THE REAR DRIVER SIDE DOOR LATCH FAILED, WHICH CAUSED THE DOOR TO BE OPEN WHILE THE VEHICLE WAS IN MOTION SEVERAL TIMES. THE PASSENGER IN THE REAR HAD TO HOLD THE DOOR SHUT DUE TO THE FAILURE. THE DEALER WAS NOTIFIED AND STATED THAT THE PART WAS ON NATIONAL BACK ORDER AND MAY BECOME AVAILABLE IN MID OCTOBER OF 2016. THE DEALER ADVISED THE CONTACT TO USE A BUNGIE CORD TO SECURE THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A MORE REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 55,484.

NHTSA #: 10903103
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE REAR DRIVER SIDE DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR DID NOT CLOSE CORRECTLY NOR WAS IT STAYING CLOSED. THE DOOR WAS BEING HELD CLOSED WITH THE VEHICLE'S SEAT BELT. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 10899542
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A LEFT TURN, THE DRIVER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

NHTSA #: 10899558
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER CLOSING THE REAR PASSENGER DOOR, THE DOOR LATCH FAILED. WHILE DRIVING, THE FRONT PASSENGER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA #: 10899227
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA #: 10898986
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

THE REAR DOOR LATCH TO OUR 2012 FORD FOCUS HAS BROKEN UNDER NORMAL USE AND THE DOOR WILL NOT LATCH. FORTUNATELY WE WERE NOT DRIVING THE CAR WHEN THE LATCH BROKE. WE ARE NOW FORCED TO USE ROPE AND BUNGY CORDS TO KEEP THE DOOR CLOSED. THE CAR IS UNSAFE IN THIS CONDITION AND IS SUSCEPTIBLE TO THEFT BECAUSE IT CANNOT BE SECURELY LOCKED. FORD HAS TOLD US OUR VEHICLE IS NOT INCLUDED IN THE RECENT (AUGUST 4, 2016) RECALL NOTICE OF 830,000 CARS AND WE ARE FORCED TO PAY OVER $600 TO GET THE REPAIR MADE. THIS IS A SERIOUS SAFETY ISSUE AND ALL I AM GETTING FROM FORD MOTORS IS A WILLINGNESS TO REFUND ANY MONEY I PAY TO FIX THE CAR IN THE EVENT THE CAR IS INCLUDED IN THE RECALL. I DO NOT WANT TO HAVE TO CHASE AFTER MY MONEY NOR DO I WANT TO DRIVE AN UNSAFE CAR BECAUSE OF A TECHNICALITY FORD IS RELYING ON TO AVOID STEPPING UP TO MAKE THIS REPAIR. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER. *TR

NHTSA #: 10896999
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS A MANUFACTURER'S REGIONAL SAFETY RECALL TO ADDRESS THE ISSUE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND RECALL DETAILS WERE UNKNOWN.

NHTSA #: 10896377
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE LATCH WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

NHTSA #: 10895412
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE REAR DOOR LATCH FAILURE. *SMD THE CONSUMER STATED WHEN HIS WIFE TRIED TO CLOSE THE LEFT REAR DOOR, IT WOULD NOT LATCH. ALSO, THE RIGHT FRONT DOOR WOULD NOT LATCH EITHER. *JB

NHTSA #: 10893489
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND TURNING A CORNER, THE FRONT PASSENGER DOOR SWUNG OPEN. THE DOOR LATCH FAILED WITHOUT WARNING MORE THAN ONCE. THE DEALER DIAGNOSED THAT THE PAWL SPRING CAB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

NHTSA #: 10892285
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND FRONT DRIVER SIDE DOORS FAILED TO LOCK. WHILE DRIVING 65 MPH, THE DRIVER'S DOOR OPENED AND FAILED TO REMAIN LOCKED. THE DRIVER COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PLACED THE SEAT BELT AROUND THE DOOR HANDLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE ON THE REAR PASSENGER DOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA #: 10891478
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT A SLOW SPEED, THE FRONT DRIVER SIDE DOOR BECAME AJAR. THE CONTACT STATED THAT THE DOOR LATCH FAILED AND PREVENTED THE DOOR FROM CLOSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UDATED 09/22/16*LJ *TR

NHTSA #: 10889082
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER SIDE DOOR FLEW OPEN AND THE DOOR NO LONGER LATCHED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY DOOR LATCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 33,000.

NHTSA #: 10888242
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE AND FRONT PASSENGER SIDE DOORS WOULD NOT REMAIN CLOSED. THE CONTACT ATTACHED A ROPE AROUND THE LATCH IN ORDER TO TIGHTLY SECURE THE DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

NHTSA #: 10888332
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE FRONT AND REAR DRIVER DOORS, BOTH DOOR LATCHES FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT INCLUDED.

NHTSA #: 10888476
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A RIGHT TURN, THE DRIVER SIDE DOOR SWUNG OPEN. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, BUT THE LATCH DID NOT ENGAGE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO SHUT THE DOOR, BUT WAS UNSUCCESSFUL. THE CONTACT HAD TO HOLD THE DOOR CLOSED WHILE DRIVING HOME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED. THE VEHICLE WAS AT THE DEALER AWAITING REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

NHTSA #: 10886152
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE DOOR OPENED ON ITS OWN WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 121,000.

NHTSA #: 10884863
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO SECURE THE DOOR SHUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE REAR DRIVER SIDE DOOR FAILED TO CLOSE WHEN SHUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

NHTSA #: 10884932
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR PASSENGER SIDE DOOR SUDDENLY OPENED. AFTER STOPPING THE VEHICLE, THE CONTACT DISCOVERED THAT THAT DOOR WOULD NOT LOCK OR REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA #: 10884195
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. PRIOR TO OWNING THE VEHICLE, THE DEALER REPLACED THE FRONT DRIVER SIDE DOOR LATCH AND THE REAR PASSENGER SIDE DOOR LATCH. THE FAILURE RECURRED ONCE THE CONTACT PURCHASED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER'S SIDE DOOR LATCH WAS REPLACED. LESS THAN A MONTH LATER, THE FRONT PASSENGER AND REAR DRIVER SIDE LATCHES FAILED. THE DOORS OPENED WITHOUT WARNING AND THE CONTACT HAD TO MAKE AN ADJUSTMENT DUE TO THE FAILURE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AGAIN. THE CONTACT WAS WAITING TO DETERMINE A SOLUTION FROM THE MANUFACTURER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 10/13/16*LJ *JS

NHTSA #: 10884063
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LATCH AND REMAIN CLOSED. THE CONTACT MENTIONED THAT THE LATCHES WERE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

NHTSA #: 10883291
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH MALFUNCTIONED. THE DOOR WOULD NOT REMAIN CLOSED AND COULD NOT BE LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL LATCH ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

NHTSA #: 10883058
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LATCH AND LOCK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,432. THE VIN WAS NOT PROVIDED.

NHTSA #: 10881477
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE CONTACT PULLED OVER AND ATTEMPTED TO CLOSE THE DOOR SEVERAL TIMES, BUT IT FAILED TO LATCH. THE CONTACT DROVE THE VEHICLE, BUT HAD TO HOLD THE DOOR SHUT. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

NHTSA #: 10877145
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 6 MPH, THE FRONT AND REAR DRIVER SIDE DOORS FAILED TO LATCH AND CAUSED THE DOOR TO OPEN WHILE THE VEHICLE WAS BEING OPERATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEPARATE OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE FRONT DRIVER SIDE DOOR LATCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,064.

NHTSA #: 10876755
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 08/29/16 *BF THE CONSUMER STATED IT WAS THE SECOND TIME, THE DOOR LATCH FAILED DUE TO INTERNAL FAILURE. UPDATED 08/30/16.*JB

NHTSA #: 10875771
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED AND THE DOOR WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,367.

NHTSA #: 10875497
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN ATTEMPTING TO SHUT THE DRIVER SIDE FRONT AND REAR DOORS, BOTH DOORS FAILED TO CLOSE AND LOCK IN PLACE. THE FAILURE CAUSED THE DOORS TO EASILY OPEN WHEN THE CONTACT MADE A LEFT TURN IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA #: 10875209
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,559.

NHTSA #: 10875251
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOOR FAILED TO LATCH AND OPEN INADVERTENTLY WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,827.

NHTSA #: 10873883
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LATCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE. UPDATED 08/22/16*LJ

NHTSA #: 10873457
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LATCH AND REMAIN CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

NHTSA #: 10873274
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING WHILE IN MOTION. THE FAILURE WAS DUE TO A FAILED LATCH. THE FAILURE RECURRED TWO WEEKS LATER. THE DEALER REPAIRED THE VEHICLE AND WAS TAKEN BACK TO THE DEALER DUE TO THE DRIVER SIDE DOOR OPENING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,065.

NHTSA #: 10872730
mediumLATCHES/LOCKS/LINKAGES
Filed: Jun 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED. THE DEALER REPLACED THE DRIVER SIDE DOOR LATCHES, BUT THE FAILURE RECURRED WITH THE REAR DRIVER SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO REPLACE THE DOOR LATCHES AND THEY INDICATED THAT THERE WAS NO MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

NHTSA #: 10872394
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE FRONT DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE DOOR FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA #: 10870399
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE DOOR HAD TO BE HELD SHUT BY A SHIRT BECAUSE IT FAILED TO LATCH. THE CONTACT DROVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED AND REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA #: 10864678
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INFORMED THAT THE DRIVER'S SIDE LATCH SYSTEM FAILING TO ENGAGE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 50,100. ..UPDATED 07/12/16 *BF *CN

NHTSA #: 10864126
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR FAILED AND THE LATCH MECHANISM WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA #: 10863627
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER SIDE DOOR BECAME AJAR. IN ADDITION, THE REAR PASSENGER DOOR LATCH FAILED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,075.

NHTSA #: 10854804
mediumLATCHES/LOCKS/LINKAGES
Filed: Mar 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE PARKED, THE REAR DRIVER SIDE DOOR LATCH FAILED TO CLOSE THE DOOR. THE CONTACT STATED THAT THE DOOR HAD TO BE TAPED CLOSED JUST TO DRIVE TO THE DEALER FOR REPAIR. THE REPAIRS WERE COVERED BY THE MANUFACTURER BECAUSE THE CONTACT JUST PURCHASED THE VEHICLE; HOWEVER, THE FAILURE RECURRED WITH THE REAR DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA #: 10839277
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE CONTACT HAD TO MAKE A MINOR ADJUSTMENT TO GET THE DOOR TO CLOSE. THE CONTACT NOTIFIED TWO DEALERS WHO INDICATED THAT THE DOOR LATCH WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA #: 10837992
mediumLATCHES/LOCKS/LINKAGES
Filed: Feb 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE FRONT DRIVER DOOR OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LATCH AND THE DOOR WARNING AJAR LIGHT CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE1600 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,016.

NHTSA #: 10824306
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT PASSENGER SIDE DOOR UNLATCHED AND OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT WRAPPED THE SEAT BELT WEBBING AROUND THE DOOR HANDLE AND CONNECTED TO THE SEAT SECURELY TO PREVENT THE DOOR FROM OPENING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA #: 10822658
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 50 MPH, THE DRIVER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT HAD TO HOLD THE DOOR CLOSED IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 68,000.

NHTSA #: 10821944
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DOOR LATCHES FRACTURED AND WARNING LIGHTS ILLUMINATED. THE REAR AND FRONT DRIVER SIDE DOORS WOULD NOT LATCH. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT NOTIFIED THE MANUFACTURER AND THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 04/13/16*LJ *CN

NHTSA #: 10821306
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FRACTURED AND PREVENTED THE DOOR FROM CLOSING. THIS WAS A RECURRING ISSUE. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 71,000.

NHTSA #: 10821310
mediumLATCHES/LOCKS/LINKAGES
Filed: Jan 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT LATCH AND THE DOOR OPEN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN AND MODEL WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA #: 10818622
mediumLATCHES/LOCKS/LINKAGES
Filed: Nov 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE MAKING A TURN, THE REAR DRIVER SIDE DOOR SUDDENLY OPENED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10794726
mediumLATCHES/LOCKS/LINKAGES
Filed: Nov 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO CLOSE THE DRIVER SIDE DOOR, THE LOCK FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 56,646.

NHTSA #: 10790724
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE REAR DRIVER SIDE DOOR, THE LOCK FAILED TO LATCH. THE CONTACT MENTIONED THAT A BUNGEE CORD HAD TO BE USED IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA #: 10780996
mediumLATCHES/LOCKS/LINKAGES
Filed: Oct 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LATCH FAILED CAUSING THE DOOR TO BE UNABLE TO REMAIN CLOSED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT HAD TO HOLD THE DOOR MANUALLY IN ORDER FOR IT NOT TO OPEN WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DRIVERS SIDE DOOR LATCH, BUT THE FAILURE RECURRED WITH THE REAR DRIVERS SIDE DOOR LATCH. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA #: 10779734
mediumLATCHES/LOCKS/LINKAGES
Filed: Sep 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS BEING SERVICED AT THE DEALER, THE MECHANIC NOTICED THAT THE DRIVER SIDE REAR DOOR LATCH ASSEMBLY FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.

NHTSA #: 10763727
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10759093
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE OPENING THE REAR DRIVER SIDE DOOR, THE CONTACT ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT LATCH AND REMAINED CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH ASSEMBLY WAS INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

NHTSA #: 10759141
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE LATCH ON THE REAR DRIVER SIDE DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE LATCH WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,194. UPDATED 12/03/15*LJ *CN

NHTSA #: 10758787
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10745771
mediumLATCHES/LOCKS/LINKAGES
Filed: Jul 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE REAR PASSENGER DOOR LATCH FAILED. THE CONTACT HAD TO STRAP THE REAR DOOR DOWN WITH THE PASSENGER DOOR LATCH IN ORDER TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

NHTSA #: 10734282
mediumLATCHES/LOCKS/LINKAGES
Filed: Apr 2015

THE DRIVER SIDE DOOR LATCH BROKE WHILE AT THE GAS STATION AND HAD TO GET IT TOWED TO THE DEALERSHIP FOR SAFETY REASONS. *TR

NHTSA #: 10712999
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2014

I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED THREE SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN MAY AND AUGUST OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR

NHTSA #: 10621384
mediumLATCHES/LOCKS/LINKAGES
Filed: Aug 2014

I OWN A COMPANY WITH A FLEET OF VEHICLES, TWO OF WHICH ARE A 2012 FORD FOCUS. BOTH FORD VEHICLES HAVE HAD MULTIPLE DOOR LATCHES FAIL. I WILL SUBMIT A SEPARATE ENTRY FOR THE OTHER VEHICLE TO PROVIDE THE VIN# AND DETAILS. THE VEHICLE REFERENCED IN THIS DOCUMENT WITH THE VIN# ABOVE HAS NOW EXPERIENCED TWO SEPARATE INCIDENTS IN WHICH A DOOR LATCH HAS FAILED BETWEEN JUNE AND JULY OF 2014. EACH INCIDENT WAS A DIFFERENT DOOR LATCH FAILING. THIS IS A SAFETY CONCERN FOR MY EMPLOYEE'S OUT IN THE FIELD BECAUSE THE DOOR COULD SWING OPEN WHILE THEY ARE OPERATING THE VEHICLE AND CAUSE AN ACCIDENT OR AN OCCUPANT OF THE VEHICLE TO BE EJECTED. *TR

NHTSA #: 10621386
mediumLATCHES/LOCKS/LINKAGES
Filed: May 2012

I TURNED ONTO A RESIDENTIAL STREET THAT HAS A STEEP GRADE. AS I ACCELERATED UPHILL, THE TRUNK OPENED WITHOUT ANY INPUT FROM MYSELF (DRIVER AND SOLE OCCUPANT OF THE VEHICLE). THE DOORS AND TRUNK WERE LOCKED AT THE TIME OF OCCURRENCE. THERE WERE A FEW ITEMS IN THE TRUNK WHEN THE INCIDENT TOOK PLACE, NONE OF WHICH EXITED THE TRUNK. *TR

NHTSA #: 10457613

Other 2012 Ford Focus Issues