MyCarTSB

2012 Ford Focus Cruise Control Problems

53 owner-reported cruise control complaints from NHTSA data

53
Complaints
6
Crashes
Jan 2020Dec 2014
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (53)

mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Sep 2022

Transmission over heating stop safely light comes on transmission hot stop wait 5 second I do the restart of the transmission and it keeps doing it

NHTSA #: 11485138
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Apr 2021

WHILE ACCELERATING OUT OF A PARKING LOT TO PULL OUT INTO TRAFFIC, ACCELERATING THROUGH INTERSECTIONS, OR TAKING A RIGHT ON RED, THE CAR WILL START TO ACCELERATE AND THEN SUDDENLY AS IT TRY'S TO DOWNSHIFT, IT ACTS AS IF ITS STUCK IN NEUTRAL, AND WONT ACCELERATE AT ALL. ON MULTIPLE OCCASIONS I HAVE ALMOST BEEN HIT BY OTHER MOVING VEHICLES. SOME GOING 50 MPH HAVE HAD TO SLAM THEIR BRAKES ON BECAUSE I WASN'T ABLE TO FINISH ACCELERATING TO GET OUT OF THE WAY. WHEN IT ISN'T DOING THAT, IT HAS JERKY/ ROUGH/ DOWNSHIFTS. IT ALSO VIBRATES WHEN I TRY TO SPEED UP AND SOMETIMES HAS A HESITATION AND THEN WILL KICK IN TO GEAR. THIS IS A VERY SERIOUS SAFETY ISSUE AND HAS ALMOST CAUSED ME TO GET HIT BY OTHER CARS IN MOTION MULTIPLE TIMES . ESPECIALLY TRYING TO PULL OUT INTO TRAFFIC! I BROUGHT IT TO THE USED DEALERSHIP I BOUGHT IT FROM AND THEY DISCOVERED THERE WAS A COMMUNICATION ERROR CODE WITH THE TCM. THEY DID A SYSTEM RESET AND 24 HOURS LATER, IT WAS BACK TO DOING THE SAME THING AGAIN. AFTER DOING RESEARCH I LEARNED THAT THERE WAS A RECALL ON THIS ISSUE AND THE RECALL DOES A FREE RESET FOR YOU. WELL, THIS DOES NOT FIX THE SAFETY ISSUE! IT ACTUALLY NEEDS TO BE REPLACED TO THEIR NEWER UPDATED MODEL THAT ISN'T DEFECTIVE LIKE THIS ONE. SO, THEIR CURRENT SAFETY RECALL DOES NOTHING. ALSO, OTHER RESEARCH SHOWED ME THAT FORD WENT THROUGH A GIANT LAWSUIT OVER THESE EXACT PROBLEMS IN 2016 AND ONE RESULT WAS AN EXTENDED WARRANTY OF 10 YEARS OR 150K MILES. THIS DOESN'T HELP THE PEOPLE THAT ARE ALREADY OVER THE 150K MILES! THEIR SAFETY ISSUE IS STILL PRESENT! NEXT I'M CONTACTING THE BBB, ATTORNEY GENERAL, THE LOCAL NEW CHANNELS, AND THE GOVERNOR! THIS RECALL NEEDS TO BE UPDATED TO GETTING IT REPLACED!!!! NOT JUST RESET!! *RECALL 13V523000 *SOURCES OF MY INFORMATION: HTTPS://WWW.CARS.COM/ARTICLES/FORD-FOCUS-FIESTA-TRANSMISSION-SETTLEMENT-WHAT-OWNERS-SHOULD-KNOW-420135/

NHTSA #: 11414191
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2020

WHILE DRIVING ON THE FREEWAY AROUND 6PM AND TAKING AN ON RAMP ONTO ANOTHER FREEWAY THE FORD FOCUS STALLED MID-DRIVE AND WOULD NOT ACCELERATE ANYMORE OR SWITCH TO HIGHER GEARS WHEN THE ACCELERATOR WAS PRESSED. THE FORD IMMEDIATELY COULD NOT GO ANY FASTER THAN FIRST GEAR AND LUCKILY WE AVOIDED AN ACCIDENT BY PULLING TO THE SIDE OF THE FREEWAY ON RAMP INTO THE VEGETATION SINCE THERE WAS NO SHOULDER. THERE WAS NO NOISE OR INDICATION THAT SOMETHING HAD HAPPENED TO THE VEHICLE. THE ENGINE LIGHT CAME ON AND THE VEHICLE JUST STOPPED DRIVING IN THE MIDDLE OF DRIVING AT AROUND 50MPH. IT WOULD NOT DRIVE BACKWARDS WHEN PUT INTO REVERSE AND WOULD REV UP TO EXTREMELY HIGH RPM WHEN THE DRIVER TRIED TO MOVE FORWARDS OR BACKWARDS. TOWED THE CAR TO THE MECHANIC THE NEXT DAY AND THEY RAN A DIAGNOSTIC THAT CAME BACK WITH 5 ERROR CODES INCLUDING: P0805, P087A, P2831, P2836, AND P2861. A PIN POINT TEST WAS PERFORMED AND FOUND THAT THE VOLTAGE WAS AT A CONSISTENT 5 VOLTS, SO THEY CLEARED THE CODES AND TOOK THE VEHICLE FOR A TEST DRIVE AND IT WAS FINE AGAIN. THE VEHICLE HAS ABOUT 79,000 MILES. ATTACHED WILL BE THE MECHANICS FORM ALONG WITH WHAT THEY SAID ARE SEVERAL CODES FOR RELATED RECALLS THAT WERE SUPPOSEDLY ALREADY FIXED. *TR

NHTSA #: 11330646
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: May 2020

TAKI OFF FROM STOP LIGHT CAR IS STALLING, TURNED VEHICLE OFF AND WILL NOT START AGAIN

NHTSA #: 11323210
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2020

HIGH RPMS DIED IN FLIGHT STALLING JERKING

NHTSA #: 11302471
mediumVEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Nov 2019

AFTER GOING TO MY FORD DEALER FOR THE LAST 2 RECALLS THAT EFFECT FUEL SYSTEM (LAST ONE WAS RECALL #19S22) MY CAR WAS OK FOR A FEW MONTHS. NOW THAT TEMPS HAVE DROPPED BELOW 50 THE SAME THING IS HAPPENING. WHEN ACCELERATING, THE CAR SHAKES AND SPUTTERS AS IT TRIES TO GO AND I GET ABOUT 18MPG INSTEAD OF MY USUAL 27MPG.

NHTSA #: 11278594
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2019

WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.

NHTSA #: 11266448
mediumVEHICLE SPEED CONTROL,ENGINE
CrashFiled: Sep 2019

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK HER VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER AN UNKNOWN RECALL. THE CONTACT BELIEVED THERE WAS A MANUFACTURER DEFECT WITH THE THROTTLE BODY AND STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN THE BRAKE PEDAL WAS RELEASED AND WOULD THEN VIOLENTLY ACCELERATE SUDDENLY. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

NHTSA #: 11255023
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Jul 2019

WHEN I PUT MY GEAR IN REVERSE, SOMETIMES MY CAR JERKS AND REVERSE FASTER THAN IT SHOULD OR OTHER TIMES THE CAR WOULD IDLE, I WOULD SEE THE RPM GOING UP AND HEAR THE RPM BUT THE CAR DOESNT MOVE. I'D HAVE TO HIT BRAKE AND TRY TO REVERSE AGAIN. WHEN I COME TO A STOP AND TRY TO DRIVE, THE VEHICLE EITHER JERKS OR JUST TAKES OFF. THE PROBLEM ALMOST HAPPENS EVERY TIME. OR WHEN I AM SLOWING DOWN, THE CAR WOULD JERK OR SHUDDER. WHENEVER I TAKE THE VEHICLE TO THE DEALERSHIP, THEY JUST TELL ME THE SHUDDER/JERKS ARE IN THEIR NORMAL RANGE READING AND BASICALLY TELLS ME THAT IS NORMAL FOR THE VEHICLE TO DO. ALL THE SHUDDERING, JERKING, AND BEING HESITANT HAPPENS MOSTLY STARTING FROM A STATIONARY POSITION, LIKE AT A RED LIGHT OR A STOP SIGN. THIS HAS BEEN HAPPENING EVERY SINCE I BOUGHT THE CAR IN 2016 AUGUST, AS A USED CAR. I'VE HAD TO GET A NEW CLUTCH, AND REPLACE THE NEW ONE BECAUSE IT WASN'T WORKING PROPERLY.

NHTSA #: 11234553
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2019

I PURCHASED THIS VEHICLE FROM FORD OF KIRKLAND IN WASHINGTON STATE IN 2016, AND NOTICED DRIVING ISSUES THE DAY I DROVE IT OFF THE LOT. THIS VEHICLE HAS A DPS6 TRANSMISSION AND IT CONSTANTLY JERKS, SHUDDERS AND SLIPS OUT OF GEAR WHILE DRIVING AT ANY SPEED. IT OFTEN FAILS TO ACCELERATE OR ACCELERATES SUDDENLY AND OUT OF CONTROL, ESPECIALLY WHEN GOING UPHILL. IT ALSO FREQUENTLY OVERHEATS, ESPECIALLY WHEN IDLING, DESPITE HAVING WORK DONE ON IT SEVERAL TIMES THAT WAS SUPPOSED TO FIX THIS PROBLEM. I WAS TOLD THIS WAS AN AUTOMATIC TRANSMISSION WHEN THE VEHICLE WAS SOLD TO ME, AND THE DPS6 IS NOT AN AUTOMATIC TRANSMISSION AT ALL. I ALSO FREQUENTLY HAVE ISSUES WITH THE ELECTRICAL AND RADIO SYSTEM. THE CLOCK CHANGES RANDOMLY AND THE AUDIO SWITCHES UNEXPECTEDLY TO RADIO STATIONS FROM BLUE TOOTH WHILE DRIVING AND THEN FAILS TO SWITCH BACK TO ANY BLUE TOOTH DEVICE, SOMETIMES FOR SEVERAL DAYS UNTIL IT RANDOMLY BEGINS WORKING AGAIN. THIS IS ESPECIALLY PROBLEMATIC WHEN I AM RELYING ON AUDIO DIRECTIONS FROM NAVIGATION APPS THAT ARE PAIRED FROM MY CELL PHONE WHILE DRIVING. I WAS ALSO TOLD BY FORD OF KIRKLAND SERVICE CENTER THAT THERE IS "NOTHING WRONG" WITH MY TRANSMISSION OR MY VEHICLE AND THAT I'M JUST NOT DRIVING IT "CORRECTLY," WHICH MAKES ABSOLUTELY NO SENSE. THIS VEHICLE AND ITS FAULTY TRANSMISSION ARE UNSAFE TO DRIVE. I DO NOT LET ANYONE ELSE DRIVE THIS VEHICLE BECAUSE I FEAR FOR THEIR SAFETY AND I ONLY DRIVE IT MYSELF IN TIMES WHERE IT IS ABSOLUTELY NECESSARY, WHICH I CAN PROVE BY THE VERY SMALL AMOUNT OF MILES I HAVE PUT ON IT SINCE PURCHASE. I EXPERIENCE THE ABOVE STATED PROBLEMS EVERY SINGLE TIME I DRIVE IT THIS VEHICLE, WHICH IS A CLEARLY A LEMON BY DEFINITION. FORD BROKE THE LAW BY SELLING ME THIS DANGEROUS VEHICLE WITH A TRANSMISSION THAT THEY KNEW WAS UNSAFE AND BY FALSELY ADVERTISING THIS TRANSMISSION AS AN AUTOMATIC.

NHTSA #: 11233621
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
CrashFiled: Jul 2019

I WAS DRIVING SOUTHBOUND IN THE LEFT LANE ON I-495 FROM MD INTO VA, ABOUT TO GET TO THE EZ PASS CAMERA. I SELDOM USE THE PASS, THEREFORE IT IS NOT AFFIXED TO THE WINDSHIELD. I HAD PLACED IT ON THE DASHBOARD IN ANTICIPATION OF THE UPCOMING CAMERA. TRAFFIC WAS ALTERNATELY SLOWING DOWN AND SPEEDING UP TO APPROXIMATELY 35 MPH. THE DRIVER AHEAD OF ME SUDDENLY SLOWED NEARLY TO A STOP, SO I PRESSED MY BRAKES, WHICH CAUSED THE EZ PASS TO SLIDE ACROSS THE DASHBOARD AND UP AGAINST THE WINDSHIELD. UNABLE TO REACH IT WITH MY SEATBELT ON, AND BECAUSE THE CAR WAS BARELY MOVING, I UNFASTENED THE SEAT BELT TO RETRIEVE THE PASS. AT THE SAME TIME THE DRIVER AHEAD OF ME SLIGHTLY INCREASED HER SPEED, THEN SUDDENLY SLOWED AGAIN, WHICH I DID, TOO. HOWEVER, THIS TIME I HAD TO PUNCH THE BRAKE. IT WENT STRAIGHT TO THE FLOOR, MY CAR SPED UP, AND I WAS UNABLE TO AVOID REAR-ENDING THE CAR AHEAD. IT WAS SUCH A HELPLESS FEELING TO TRY AND STOP AND HAVE NO BRAKES! A "CRASH MODE" MESSAGE SHOWED UP ON SCREEN BEHIND THE STEERING WHEEL AND THE SYNC SYSTEM AUTOMATICALLY DIALED 911. THE OTHER DRIVER GOT OUT OF HER CAR AND WALKED BACK TO ASK IF I WAS OKAY. I WAS FINE, BUT BECAUSE TRAFFIC IN THE RIGHT LANE WAS SPEEDING PAST, AND SOME CARS WERE EVEN PASSING US ON THE SHOULDER, I DID NOT ATTEMPT TO GET OUT OF MY CAR. EVENTUALLY THE STATE POLICE, EMTS AND A TOW-TRUCK ARRIVED. MY STEERING NO LONGER WORKED, BUT ONCE THE OTHER CAR WAS TOWED OUT OF THE WAY THE RESPONDING OFFICER WAS ABLE TO WALK ALONGSIDE MY CAR, PUSHING IT ONTO THE SHOULDER WHILE I ATTEMPTED TO STEER. THE TOW DRIVER TOOK OVER FROM THERE. I RODE WITH HIM BACK TO MD TO THE BODY SHOP OF THE FORD DEALER WHERE I PURCHASED THE CAR IN 2011 AND HAVE HAD ALL MAINTENANCE PERFORMED AND PREVIOUS CLUTCH ISSUES ADDRESSED. IT WAS IN THE SHOP FOR A MONTH. I ASKED IF THERE WAS SOMETHING WRONG WITH THE BRAKES BUT WAS TOLD THERE WAS NO EVIDENCE OF THAT.

NHTSA #: 11232740
mediumVEHICLE SPEED CONTROL,ENGINE,VISIBILITY/WIPER
Filed: Jul 2019

I HAVE A 2012 FORD FOCUS TITANIUM HATCHBACK. I TOOK MY CAR INTO BOB TOMES FORD FOR A SHUTTERING PROBLEM AND WAS TOLD TO WAIT AND SEE TO CONTINUE TO DRIVE THE CAR. MONTHS LATER I HAD THE TCM REPLACE AND NOW MY CLUTCH IS OUT. THESE WERE ALL ISSUES AT THE TIME I ORIGINALLY BROUGHT MY CAR INTO FORD. AFTER THE TCM WAS REPLACE I TRIED TO PICK UP MY CAR FROM BOB TOMES FORD SERVICE CENTER AND THE SERVICE TEAM COULD NOT START MY CAR OR GET IT IN GEAR( YET SOMEHOW THEY "TEST DROVE" IT). MY CAR HAS STALLED IN THE MIDDLE OF INTERSECTIONS, MY CHECK ENGINE LIGHT HAS COME, MY TRANSMISSION IS OVERHEATING AND ASKING ME TO PULL OVER AND WAIT 5 MINUETS. THIS IS EXTREMELY DANGEROUS AS I AM A MOTHER AND HAVE UP TO 3 CHILDREN WITH ME AT ONE TIME. I CAN NOT TRUST MY CAR TO GET ME FROM A TO B SAFELY. MY CAR DIES RANDOMLY WHEN IT WANTS TO. MY CAR IS NOW COMPLETELY UNDRIVEABLE. I AM STILL PAYING ON THIS CAR AND I CAN NOT EVEN DRIVE IT! I NEED SOMETHING TO BE DONE ABOUT THIS ASAP. THIS IS ABSOLUTELY TERRIFYING THAT FORD IS ALLOWED TO SELL CARS KNOWING THE TRANSMISSION IS FAULTY BEFORE THEY WERE ON THE MARKET.

NHTSA #: 11232460
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2019

TAKATA RECALL I'LL BE DRIVING AND MY CAR STALLED OFTEN AND HAS CUT OFF ON TWO OCCASION .THEN MY ENGINE LIGHT CAME ON.I WAS DRIVING HAPPEN TO BE AT A STOP SIGN AND THE AND CUT OFF AND ROLLED HAD TO RESTART.WHEN EVER I STOP THE CAR IT TAKE TIME BEFORE IT SPEEDS UP.

NHTSA #: 11181275
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jun 2018

THE FORD FOCUS ELECTRIC HAS TWO "DRIVE" MODES: "D" AND "L". THE LATTER IS MORE AGGRESSIVE IN REGENERATIVE BRAKING. WHEN I APPROACH A RIGHT TURN INTO MY NEIGHBORHOOD, THERE IS A SHORT SEGMENT OF CEMENT BETWEEN THE TWO ASPHALT ROADS. I BELIEVE THE TRACTION/STEERING CONTROL GETS CONFUSED, AND THE REGENERATIVE BRAKING DISENGAGES, CAUSING THE VEHICLE TO ACCELERATE AND LURCH FORWARD, EVEN IF I AM BRAKING/DECELERATING. STEERING BEHAVIOR ALSO SEEMS AFFECTED. THE FIRST TIME THIS HAPPENED WAS VERY DISCONCERTING AS I THOUGHT I WAS GOING TO CRASH INTO THE VEHICLE STOPPED AT THE CROSS-STREET I WAS TURNING ONTO. I CAN REPRODUCE THIS CONSISTENTLY.

NHTSA #: 11100088
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Nov 2017

THE TRANSMISSION KEEPS SLOWING DOWN THE CAR. WON'T GET UP TO SPEED, CANNOT EXCEED 25MPH.

NHTSA #: 11043654
mediumVEHICLE SPEED CONTROL
Filed: Jul 2017

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ACCELERATING, THE VEHICLE SHOOK WITHOUT WARNING AND THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE CONTACT MENTIONED THAT HE HAD THE CLUTCH REPAIRED PER AN UNKNOWN RECALL A YEAR AGO, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. *JS

NHTSA #: 11004089
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Apr 2017

HAVING PROBLEMS MAINTAINING SPEED ! WHEN I EXCELERATED IT DOESN'T WANT TO PICK UP SPEED THEN SUDDENLY IT PICKS UP SPEED AFTER PRESSING THE PEDAL TO THE FLOOR. VERY DANGEROUS. I SAW THIS VERY SAME COMPLAINT FROM ANOTHER FOCUS OWNER DATED IN MARCH 2016 . VERY SCARY!

NHTSA #: 10972135
mediumVEHICLE SPEED CONTROL
Filed: Oct 2016

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL TO INCREASE THE SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE DEALER REFUSED TO PROVIDE THE RECALL REPAIR AND ADVISED THE VEHICLE OWNER TO CONTACT THE MANUFACTURER FOR A RECOMMENDATION ON A REPAIR SOLUTION. A REPAIR APPOINTMENT WAS NOT SCHEDULED WITH THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THE VEHICLE WOULD RECEIVE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10915375
mediumVEHICLE SPEED CONTROL
Filed: Nov 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS ENGAGED AT APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10807567
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Jul 2015

(AUTOMATIC HATCHBACK) THE CAR ROLLS BACK WHEN IN GEAR, ON A STEEP HILL. SHIFTING GEARS, IT WILL HESITATE ON THE HIGHWAY AND WILL JUMP GEARS AND STUDDER. A FEW DAYS AGO I WAS TRYING TO BACK OUT OF MY DRIVEWAY TO GET TO WORK AND WHEN I PUT IT IN REVERSE, THE CAR DIDN'T MOVE WHATSOEVER, SO I PUT IT IN DRIVE TO TEST AND SEE IF IT WAS WORKING, AND IT GOT IN 1ST GEAR JUST FINE.SO I TRIED TO REVERSE AGAIN WITH THE SAME ISSUE. THEN THE ENGINE LIGHT ILLUMINATED, SO I LEFT THE CAR AND GOT A RIDE TO WORK, HOWEVER THAT NIGHT WHEN I CAME HOME, I TESTED THE CAR OUT AGAIN AND SAME PROBLEM, HOWEVER A MESSAGE POPPED UP "TRANSMISSION IS NOT IN PARK (P)" AND I HAD IT IN REVERSE, SO I PUT IT IN DRIVE AND THE SAME MESSAGE POPPED UP. NOW I CANNOT GET IT TO MOVE AT ALL. WHILE IN DRIVE, IT WILL REV UP, BUT IT WILL NOT MOVE! IT WILL START UP NO PROBLEM, AND SOMETIMES IT WILL DRIVE, BUT IT WILL LOSE POWER AND NOT MOVE AGAIN.

NHTSA #: 10734309
mediumVEHICLE SPEED CONTROL
CrashFiled: Jun 2015

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND DROVE OVER THE SIDEWALK AND CRASHED INTO A WALL. NO WARNING INDICATORS WERE ILLUMINATED. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10725969
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Apr 2015

I WAS DRIVING AT A STEADY SPEED OF 40 MPH ON A FLAT ROAD. I WAS GRADUALLY SLOWING DOWN AS I WAS COMING TOWARDS AN INTERSECTION AND GRADUALLY APPLYING THE BRAKE. THE CAR WAS GOING AT ABOUT 10 MPH AND THEN I ATTEMPTED TO ACCELERATE AS I WAS ABOUT TO DRIVE ON PASS THE INTERSECTION. HOWEVER, THE CAR SUDDENLY LOST POWER COMPLETELY AND IT COULD NOT ACCELERATE AT ALL. I WAS STUCK ON THE ROAD. I REPEATEDLY PRESSED ON THE GAS PEDAL TO ATTEMPT ACCELERATING A FEW MORE TIMES AND THE CAR JUST WOULD NOT MOVE. EACH TIME I PRESS THE GAS PEDAL, I HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE BUT THE CAR DIDN'T MOVE. THE ENGINE CONTINUED TO REMAIN RUNNING AND BOTH WARNING INDICATOR AND TRACTION LIGHT SUDDENLY CAME ON. I HAD TO SHUT OFF THE ENGINE BY TURNING THE KEY, AND ATTEMPTED TO RESTART THE CAR, BOTH THE WARNING INDICATOR LIGHT AND THE TRACTION LIGHT WENT AWAY AND THE CAR SEEMED TO BEHAVE LIKE NORMAL AS I COULD MOVE MY CAR AGAIN. I THEN TOOK THE CAR TO THE FORD DEALER TO INVESTIGATE THE CAUSE, BUT THE TECHNICIAN SAID THAT THERE WERE ERROR CODES WITHIN THE ABS MODULE BUT THEY COULD NOT EXPLAIN OR FIGURE OUT WHY THE ABS MODULE WOULD SUDDENLY STALL THE CAR. ALL THEY DID WAS TO CLEAR THE CODE IN THE ABS MODULE, BUT THAT DOES NOT APPEAR TO SOLVE THE UNDERLYING PROBLEM. PLUS, THERE WAS NO ASSURANCE THAT THIS PROBLEM WOULD NOT HAPPEN AGAIN. SUDDEN LOST OF POWER CAN LEAD TO EXTREMELY DANGEROUS SITUATION AND I EARNESTLY NHTSA COULD TAKE ACTION TO THIS INVESTIGATION TO IMPROVE SAFETY FOR ME AND FOR OTHERS DRIVING THE SAME CAR MODEL. *TR

NHTSA #: 10705989
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2015

MY GRANDDAUGHTER AND I WERE RETURNING HOME FROM OUT OF TOWN WHERE WE HAD BEEN ON TOLLWAYS THROUGHOUT THE DAY. FORTUNATELY, WE WERE ONLY A MILE FROM HOME AND OUT OF THE BIG CITY AND OFF THE TOLLWAYS, WHEN THE CAR BEGAN TO SHUDDER AND SHAKE AND COMPLETELY STALLED IN THE ROADWAY AS I WAS SLOWING TO APPROACH AN INTERSECTION. IT JUST SEEMED TO LOCK UP AND SHOOK VIOLENTLY AND LIGHTS FLASHED AND I IMMEDIATELY LOOKED AT THE DASH AND IT READ SERVICE IMMEDIATELY. I LOOKED IN MY REAR VIEW MIRROR AND FORTUNATELY NO ONE WAS BEHIND ME. I TRIED TO ACCELERATE TO GET TO THE SIDE OF THE ROAD AND IT JERKED AND SLOWLY BEGAN TO ACCELERATE AND SLOWLY REACH HOME. AT HOME I PUT IT IN PARK AND AFTER THAT WAS UNABLE TO MOVE IT FORWARD OR BACKWARD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. HAD THIS HAPPENED ON THE TOLLWAY I AM CERTAIN WE WOULD HAVE BEEN HIT FROM BEHIND. I HAVE NO DOUBT. WE HAVE BEEN DEALING WITH THIS SINCE SHORTLY AFTER WE PURCHASED THE CAR IN 2012. IT HAS BEEN IN THE SHOP AT LEAST FOUR TIMES FOR SIMILAR ISSUES BUT NEVER THIS SERIOUS. EACH TIME GETS WORSE. I AM AFRAID OF THE CAR NOW AND IT HAS BEEN IN THE SHOP NOW A MONTH AND IS BEING TAKEN TO ANOTHER SHOP OUT OF TOWN BECAUSE THE LOCAL DEALERSHIP DOESN'T HAVE ANYONE CAPABLE TO FIX IT AS PER THEIR SERVICE DEPARTMENT. MOST OF ALL THIS WAS A DANGEROUS EVENT THAT NEEDS TO BE TAKEN SERIOUSLY. *TR

NHTSA #: 10701851
mediumVEHICLE SPEED CONTROL
Filed: Mar 2015

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CRUISE CONTROL WOULD INDEPENDENTLY ACTIVATE AND THE SPEED WOULD INCREASE TO 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA #: 10693954
mediumVEHICLE SPEED CONTROL
Filed: Dec 2014

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE LANES WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT DUE TO THE FAILURE, THERE WAS ALMOST A CRASH INVOLVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA #: 10664758
mediumVEHICLE SPEED CONTROL
Filed: Dec 2014

HESITATION WHEN STARTING SHUDDERED HESITATION AND LUNGES FORWARD ON OCCASION . SEVERAL TRIES TO FIX THEN FINALLY NEW CLUTCH NOW KNOCKING NOISE WHEN ACCELERATE , VERY STRESSFUL AND I DO NOT FEEL SAFE IN VEHICLE.ALSO CHARGED WHEN HAD THE NOISE CHECKED AND THEY DID NOT FIX.NOISE LOUDER NOW TAKING BACK AGAIN, GARAGE GIVING ME A HARD TIME. I NEVER EVER WILL BUY A FORD WAITING FOR LEMON LAW CASE TO END IN JULY AND I AM TRADING IT. HOPING AND PRAYING IT DOES NOT WRECK BEFORE THEN. *TR

NHTSA #: 10663501
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Dec 2014

AT FIRST I REPORTED ISSUES WITH DEALERSHIP REGARDING CAR MOVING BACKWARDS AT TIME WHEN I RELEASE BRAKES TO GO FORWARD AND MY CAR IS AUTOMATIC. ALSO INFORMED THEM AFTER A RED LIGHT I PRESS THE GAS BUT CAR WOULD NOT MOVE IMMEDIATELY THEY SAID IT WAS NORMAL DUE TO DUAL TRANSMISSION. CAR WAS NOT PUT IN SERVICE. I HAD SAME INCIDENT AND A MONTH LATER I RECEIVED AN ALERT REGARDING A CLUTCH RECALL AND TOOK IT IN FOR SERVICE TODAY AND EXPLAINED TO THEM I HAD SAME ISSUE. CAR WAS NOT PUT IN SERVICE AND THEY SAID IT WAS NORMAL CAUSE CAR IS AUTOMATIC WITH A MANUAL TRANSMISSION AND THEY STATED TO ONLY BRING IT IN IF I HEAR METAL GRINDING. *JS

NHTSA #: 10661548
mediumVEHICLE SPEED CONTROL
Filed: Nov 2014

I WAS DRIVING ON A VERY BUSY EXPRESSWAY AND MY CAR LOST THE ABILITY TO ACCELERATE. I WAS ALMOST HIT FROM BEHIND. THE CAR NOW HAS NO POWER. IT WILL NOT ACCELERATE THE WAY IT IS SUPPOSED TO. I RECEIVED A "COURTESY FIX" NOTICE FROM FORD FOR THE TRANSMISSION PROBLEMS THAT HAVE BEEN REPORTED. THE PROBLEM THAT I HAD IS DIRECTLY RELATED TO THE FAULTY TRANSMISSION IN THESE CARS. I WAS TOLD BY THE DEALERSHIP THAT MY CAR COULD NOT BE REPAIRED FOR AT LEAST 3 WEEKS AS THE PARTS ARE ON BACK ORDER. I COMMUTE 90+ MILES PER DAY AND I CANNOT DRIVE MY CAR AND FEEL SAFE. THIS IS A HUGE SAFETY ISSUE. *TR

NHTSA #: 10659375
mediumVEHICLE SPEED CONTROL
Filed: Oct 2014

WHEN YOU TAKE OFF THE VEHICLE SHUDDERS DURING ACCELERATION. WE HAVE TAKEN THE CAR INTO PLANO FIVE STAR FORD TWICE NOW AND THEY STILL SAY THEY CANNOT GET IT TO ACT UP. MY HUSBAND DRIVES 150 MILES A DAY IN THIS CAR AND ON SEPTEMBER 26TH WE DID NOT THINK WE WOULD MAKE IT HOME IN IT. HE TOOK IN TO PLANO FIVE STAR FORD ON MONDAY THE 29TH AND THEY SAID THEY HAVE DRIVEN IT 90 MILES THIS WEEK AND CANNOT GET IT TO ACT UP AND TOLD US TO COME AND GET THE CAR. WE RECEIVED A LETTER DATED AUGUST 2014 FROM FORD STATING THIS IS A PROBLEM AND THEY HAVE EXTENDED THE WARRANTY TO 100,000 MILES. WE ALREADY HAVE 86,000 PLUS MILES ON THE CAR AND THE TRANSMISSION WILL NOT LAST MUCH LONGER. PLEASE HELP US... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10641268
mediumVEHICLE SPEED CONTROL
Filed: Sep 2014

DRIVING ON FREEWAY, FRIDAY LIGHT TRAFFIC. ACCELERATING AND CANNOT GO PAST 1000RPM. CHECK ENGINE LIGHT CAME ON. COULD NOT GO ANY FASTER. LUCKY NO ONE REAR-ENDED ME ON THE FWY. (PREVIOUS TO THIS INCIDENT, CAR ROUTINELY (MANY TIMES A DAY) SHUDDERS UPON ACCELERATION (CAR SHAKES) AND SEEMS TO HAVE TROUBLE SHIFTING GEARS). TOOK TO DEALER WHO SAID THEY HAD TO RESET THE COMPUTER, KEPT CAR OVER LABOR DAY WEEKEND AND SUPPOSEDLY ALL FIXED. PICKED CAR UP 9/3/14 AND SAME THING HAPPENED WHILE STOPPED AT A RED LIGHT AT NIGHT ON WAY HOME FROM WORK. COULD NOT ACCELERATE PAST 1000RPM. PULLED OVER, CALLED AAA AND TOWED TO DEALER. AFTER 2 DAYS, DEALER SAID THE MODULAR/COMPONENT IN THE TRANSMISSION NEEDED TO BE REPLACED. DEALER KEPT CAR FOR ANOTHER 5 DAYS TO DRIVE AROUND AND SEE IF THIS RESOLVED THE PROBLEM. I PICKED UP THE CAR 9/11/14. CAR STILL HAS TROUBLE 'SHIFTING' FROM 1000 TO 2000 RPM AND STILL SHUDDERS BUT HAS NOT TOTALLY STOPPED ACCELERATING, I AM IN FEAR EVERYDAY SINCE I DRIVE OVER 100 MILES PER DAY TO/FROM WORK IN HEAVY TRAFFIC. *TR

NHTSA #: 10637420
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2014

THE CAR STOPPED ACCELERATING WHILE I WAS DRIVING ON 1-95 IN NEW JERSEY AT RUSH HOUR . I WAS ABLE TO PULL OVER SAFELY, RESUMED DRIVING AND THE CAR REPEATED THIS OVER THE NEXT DAY. AFTER A SERVICE BY A FORD DEALER, THE CAR RAN SMOOTHLY FOR 10 MILES THEN THE PROBLEM RE OCCURRED AND ENGINE LIGHT WENT BACK ON. WOULD NOT ACCELERATE IN REVERSE OR DRIVE. DEFINITELY WAS NOT FIXED. THIS IS IN ADDITION TO THE CONSTANT SPUTTERING AND CHUGGING WHEN I ACCELERATE. BUT COMING TO A DEAD STOP ON I95 IN NEW JERSEY TRAFFIC WAS TERRIFYING. *TR

NHTSA #: 10629703
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2014

I WAS TRAVELING FROM THE ROUTE 128 HIGHWAY EXIT RAMP ONTO THE INTERSTATE 95 GOING APPROXIMATELY 50-55 MPH, AS I ROUNDED THE TOP OF THE RAMP I WENT TO ACCELERATE ONTO I-95 WHEN I FOUND I WAS SLOWING IN SPEED/DECELERATING AND FOUND THAT I HAD NO PICK UP WITH THE VEHICLE. I WAS ACTUALLY COASTING ,THE ENGINE APPEARED TO BE ON BUT I WAS UNABLE TO ACCELERATE. AS I COASTED TO THE BREAK DOWN LANE THE CHECK ENGINE LIGHT FLASHED ON. I SAT AT THE SIDE OF THE ROAD FOR APPROXIMATELY 5-7 MINUTES, THE CAR DID RE-START. DUE TO WHAT APPEARED TO BE A DANGEROUS SPOT ON THE HIGHWAY I ATTEMPTED TO CONTINUE DRIVING TOWARDS AN EXIT. APPROXIMATELY 4 MILES DOWN THE HIGHWAY ( I TRAVELED AT 50 MPH IN THE FAR RIGHT LANE) THE CAR AGAIN, STOPPED ACCELERATING WAS DECELERATING, I WAS PUMPING THE GAS PETAL WITHOUT SUCCESS AND I COASTED TO THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO RODMAN FORD IN FOXBORO MA. THE SERVICE ADVISOR IS TELLING ME THE DIAGNOSTIC SHOWS NOTHING IS WRONG WITH THE CAR. HE ALSO REPORTS EVEN THOUGH THE CHECK ENGINE LIGHT FLASHED ON TWICE THEIR IS NO INDICATION OF THE COMPUTER REGISTERING ANY TYPE OF FAILURE. *TR

NHTSA #: 10629505
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2014

ACCELERATING FROM STOP, ENGINE HESITATES, CAUSING TURNS AND ACCELERATION ONTO STREETS TO TAKE LONGER THAN EXPECTED. *TR

NHTSA #: 10621366
mediumVEHICLE SPEED CONTROL
Filed: Aug 2014

I WAS DRIVING DOWN A ROAD AND ALL OF A SUDDEN MY CAR WOULDN'T GO I KEPT STEPPING ON THE GAS AND THERE WAS NO THROTTLE POWER. I TURNED OF THE MAIN STREET AND LET THE CAR GLIDE TO A COMPLETE STOP. PRAYING THAT THE GARBAGE TRUCK WOULD STOP CAUSE MY CAR WAS BARELY MOVING. I TURNED IT OFF AND THEN IT MADE A WEIRD NOISE.... I TRIED TURNING IT ON BUT IT DIDN'T SO I CALLED ROADSIDE ASSISTANCE BUT WHILE I WAS TALKING TO THEM THE CAR CRANKED UP AGAIN. I DROVE IT TO THE NEAREST DEALER THE TOLD ME I NEEDED A NEW BATTERY BUT I TOOK MY BATTERY OUT H AS D IT CHECKED AND IT'S STILL GOOD . TODAY MY CAR DID THE SAME THING AND NOW IT'S IN THE DRIVEWAY IT DOESN'T HAVE THROTTLE POWER THE RPM'S ARE NOT WORKING NOT EVEN WHEN IT'S IN PARK. *TR

NHTSA #: 10621027
mediumVEHICLE SPEED CONTROL
Filed: Jul 2014

THE ENGINE SEEMS TO RACE AT TIMES AND WHILE THE RPM ARE RISING TO CAR DOES NOT ACCELERATE. ALSO WHEN I AM AT A RED LIGHT IT WILL EITHER SHUTTER OR LURCH FORWARD OCCASIONAL. WHEN I TOOK IT FOR SERVICE THEY TOLD ME THIS WAS A NORMAL FUNCTION OF THE DUAL CORE TRANSMISSION. HOWEVER IT SEEMS TO ME THAT IF THIS WERE TRUE THE FREQUENCY WOULD NOT BE INCREASING AND I WOULD NOT NOTICE IT WHEN I M DRIVING. THANK YOU I HOPE YOU CAN DO SOMETHING TO HELP. *TR

NHTSA #: 10616401
mediumVEHICLE SPEED CONTROL
Filed: Jul 2014

I HAVE HAD THE WORST PROBLEMS WITH THIS CAR. I HAVE HAD IT IN THE FORD DEALER SHIP 5 TIMES SINCE JAN. 2012. THEY KEEP SAYING NOTHING IS WRONG. IT ROLLS WORSE THEN A 5 SPEED. IT TRIES TO STALL OUT ON ME TAKING OFF., ACTS LIKE IT IS GOING TO DIE GOING UP A HILL. I HAVE TO PUSH GAS PEDAL DOWN ALL THE WAY TO GET UP A HILL. IT HAPPENS MOST THE TIME BUT NOT ALWAYS. IT IS TO THE POINT I AM ABOUT TO NEVER OWN A FORD AGAIN. *TR

NHTSA #: 10616020
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jul 2014

DRIVING ON THE HIGHWAY WHEN CAR DID NOT WANT TO ACCELERATE AND SUDDENLY ACCELERATED. MOTOR LIGHT TURNED ON. WHEN TAKEN TO GET CHECKED,MOTOR LIGHT WAS OFF AND. WAS TOLD OTHERS HAVE BEEN EXPERIENCING THE SAME. THIS IS THE SECOND TIME IT HAPPENS. *TR

NHTSA #: 10609468
mediumVEHICLE SPEED CONTROL
Filed: Jun 2014

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 20,000.

NHTSA #: 10596465
mediumVEHICLE SPEED CONTROL
Filed: Apr 2014

I HAVE A PROBLEM WITH MY FORD FOCUS 2012 SE WHICH IS BEST DESCRIBED AS GAS PEDAL OR THROTTLE DELAY IN MY OPINION. I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC AND WHEN I PUSHED DOWN ON THE GAS PEDAL. IT WAS A SECOND LATER I REALIZE I NEEDED TO PUSH DOWN HARDER ON THE GAS PETAL AS THE CAR WASN'T MOVING FAST ENOUGH. I GOT IT MOVING, BUT I WOULD HAVE PREFERRED IT DIDN'T HAPPEN AGAIN. NO ACCIDENT OCCURRED, BUT I'M WONDERING IF THIS PROBLEM COULD BE AVERTED BY A SLIGHT CORRECTION OF WHATEVER NEEDS ADJUSTING. WHERE WOULD I GO TO FIX THIS IF I CAN? *TR

NHTSA #: 10577591
mediumVEHICLE SPEED CONTROL
Filed: Mar 2014

STARTED NOTICING HESITATION AND FRONT END SHUTTERING ON ACCELERATION WITH A GRINDING NOISE FROM FRONT END. BETWEEN 10 -25 MPH THE CAR SHUTTERS, DECELERATES 5-10 MPH THEN ACCELERATES BACK UP TO SPEED. EVEN WORSE WHILE TURNING AND ON SLOPES. ALMOST CAUSED ME TWO ACCIDENTS WHILE MERGING INTO TRAFFIC. *TR

NHTSA #: 10574804
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2013

PULLING ON TO A MAIN STREET IN THE RAIN, WHEN I TRIED TO ACCELERATE MOVE ALONG WITH THE SPEED OF TRAFFIC THE WHEELS STARTED SPINNING AND THE CAR STARTED A LOUD BANGING NOISE AND LURCHING. I WAS HAVING DIFFICULTY CONTROLLING THE VEHICLE AND HAD TO RELEASE THE ACCELERATOR QUICKLY TO AVOID LOSING CONTROL. TRAFFIC HAD TO SWERVE AROUND ME TO AVOID A COLLISION. THE MALFUNCTION OF THE TRACTION/STABILITY CONTROL MADE MORE DIFFICULT TO CONTROL THE CAR. *TR

NHTSA #: 10553798
mediumVEHICLE SPEED CONTROL,WHEELS,ENGINE
Filed: Aug 2013

I WAS DRIVING DOWN A 35 MPH ROAD, TRYING TO PUSH THE GAS TO GET TO 35 MPH, BUT IT FAILED AND REVVED THE ENGINE AND RPM WITHOUT INCREASING MY SPEED. I WAS GOING 20 MPH AND WORRIED THAT MY SPEED WOULD AFFECT OTHER CARS BEHIND ME TO POSSIBLY HIT ME. THERE IS SOME NOISE COMING FROM THE ENGINE. IT HAPPENED THREE TIMES WITHIN LESS THAN A MILE SO I PULLED OVER OFF THE ROAD TO CHECK AND STILL UNSURE. THE CAR IS STILL BRAND NEW AND ONLY AT ALMOST 16,000 MILES. *TR

NHTSA #: 10537070
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2013

WAS SITTING AT A STOP LIGHT AFTER LEAVING WORK AND THE "STOP SAFELY NOW" MESSAGE APPEARED. CAR WOULD NOT MOVE. AFTER SEVERAL CYCLES OF TURNING THE CAR ON AND OFF, OPENING AND CLOSING THE DRIVER DOOR, LOCKING AND UNLOCKING THE CAR, IT MANAGED TO RESET ITSELF AND WORK AGAIN, ONLY TO HAVE THE PROBLEM RECUR ABOUT 5 MINUTES LATER, REQUIRING THE SAME STEPS TO RESOLVE THE ISSUE. THE CAR WORKED NORMALLY THE REST OF THE DAY AFTER I ARRIVED AT MY DESTINATION. *TR

NHTSA #: 10536510
mediumVEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Aug 2013

WHILE COMING TO A STOP, THE STOP SAFELY NOW WARNING CHIMED AND VEHICLE LOST ALL POWER. IT WOULD NOT GO INTO PARK, OR NEUTRAL TO ALLOW IT TO BE PUSHED OFF THE ROAD. AFTER SEVERAL MINUTES OF POWERING IT ON AND OFF IT EVENTUALLY RESTARTED AND WORKED WITHOUT INCIDENT UNTIL RECENTLY ON 8/15/13 THE SAME MESSAGE OCCURRED AT A STOPLIGHT AND THE CAR AGAIN LOST ALL POWER. AFTER ABOUT 2 MINUTES IT STARTED AND RAN OK. *TR

NHTSA #: 10536592
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Dec 2012

I PUT MY 2012 FORD FOCUS IN PARK AND LEFT THE MOTOR RUNNING. I GOT OUT OF MY CAR TO REMOVE A BOX OF DONATIONS AT A LOCAL SALVATION ARMY WHEN THE CAR STARTED TO ROLL FORWARD. I JUMPED BACK INTO MY CAR TO STOP IT FROM ROLLING INTO THE PERSON IN FRONT OF ME AND TURNED THE WHEEL WHILE PRACTICALLY STANDING ON THE BRAKE WITH MY RIGHT FOOT AND HAD MY LEFT LEG OUTSIDE THE VECHILE. THE CAR WOULD NOT STOP UNTIL I EVENTUALLY SIDE SWIPED THE PERSONS CAR IN FRONT OF ME THEN CRASHED INTO A PILE OF DONATED FURNITURE AND CURBING IN FRONT OF THE BUILDING. ONCE THE CAR FINALLY STOPPED I WAS ABLE TO SHUT THE IGNITION OFF. IT WAS JUST LUCK THAT I DID NOT HURT ANYONE OR MYSELF. *TR

NHTSA #: 10488105
mediumVEHICLE SPEED CONTROL
CrashFiled: Nov 2012

I WAS STOPPED, AT A PARKING LOT EXIT, WAITING TO ENTER A THOROUGHFARE, ENGINE IDLING, WITH MY FOOT LIGHTLY ON THE BRAKE. SUDDENLY, THE CAR ACCELERATED FORWARD, INTO THE TRAFFIC LANE, AS THOUGH SOMEONE HAD PRESSED THE ACCELERATOR PEDAL TO THE FLOOR, OR NEARLY SO. I TOOK A 45 MPH "T" BONE ON MY DRIVER`S SIDE DOOR. I WAS SHAKEN, BUT NOT INJURED AND MY ELDERLY WIFE SUFFERED A SEVERE HEART BRUISING FROM THE SEAT BELT. I WAS WEARING A TIGHT-FITTING BASEBALL CAP, WHICH WAS LAYING ON THE BACK SEAT. I FIGURE THE AIR BAG SAVED ME FROM A SERIOUS INJURY. I WAS NOT TICKETED, BUT I LOST ABOUT $10,000.00 ON THE DEAL AND I AM PAYING A SMALL FORTUNE FOR MY INSURANCE NOW, THROUGH NO FAULT OF MINE. I HAVE AN EXCELLENT DRIVING HISTORY, UP TO THIS POINT. *TR

NHTSA #: 10483458
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Filed: Oct 2012

WHEN IN STOP AND GO TRAFFIC, THE VEHICLE LUNGES WHENEVER YOU GO BACK AND FORTH FROM THE ACCELERATOR TO THE BRAKE, NEARLY CAUSING SEVERAL ACCIDENTS. *TR

NHTSA #: 10482756
mediumVEHICLE SPEED CONTROL
Filed: Oct 2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AND DEPRESSING THE ACCELERATOR PEDAL, THE PEDAL ABNORMALLY TRAVELED TO THE FLOORBOARD. THE ENGINE RPMS INCREASED EXCESSIVELY FOR APPROXIMATELY TWO SECONDS BEFORE THE VEHICLE RESPONDED TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE DRIVER DEPRESSING THE BRAKE AND ACCELERATOR PEDALS SIMULTANEOUSLY. THE DEALER PERFORMED A DIAGNOSTICS TEST BUT COULD NOT GENERATE A DIAGNOSIS NOR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN TWENTY-FOUR HOURS. THE CONTACT NEVER RECEIVED A RETURN CALL. THE FAILURE MILEAGE WAS 19,000.

NHTSA #: 10480164
mediumVEHICLE SPEED CONTROL
Filed: Aug 2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN ON A HILL, THE VEHICLE BEGAN TO ROLL BACKWARDS UNTIL HE ENGAGED THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE FAILURE RECURRED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED BY THE DEALER AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD ADDRESS THE ISSUE AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 7,000.

NHTSA #: 10473085
mediumVEHICLE SPEED CONTROL
Filed: May 2012

WHEN CAR STARTED IT WAS AT A HIGHER IDLE THEN NORMAL, AROUND 1,200 RPMS.. UPON DRIVING 1 MILE AT 45 MPH I THEN CAME TO A STOP AT A LIGHT AND IT WOULD THEN REV FROM 700 RPMS ABOUT TO APROX 2,600 RPMS AND I HAD THE ENGINE MALFUNCTION SERVICE NOW LIGHT COME ON.. I ONLY HAD THE CAR REV WHEN ON THE BRAKES.. IN PARK AND OR NEUTRAL IT WAS WORSE.. I THEN WENT TO DRIVE ON GREEN. THE THROTTLE DID NOT RESPOND AT ALL AND THE CAR THEN SPEED UP ON ITS OWN.. IT TOOK ABOUT 20 SECONDS TO GET TO 15 MPH AND IT REFUSED TO GO PAST THAT.. I THEN TOOK IT INTO THE DEALERSHIP FOR THE 8TH TIME, THIS TIME THEY ARE LOOKING AT IT AS BEFORE THEY WOULD JUST RESET THE COMPUTER AND SEND ME OFF.. FORD DEALERS HAVE NOT BEEN TAKING ACTION ON THIS BEWARE IF BUYING A FOCUS THAT COMPUTER RESETS WILL NOT FIX IT.. *TR

NHTSA #: 10458884
mediumVEHICLE SPEED CONTROL
Filed: Mar 2012

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE TRAVELING 22 MPH, THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY BEGAN TO ACCELERATE ON ITS OWN. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE HAD TO BE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 2,000.

NHTSA #: 10451922
mediumVEHICLE SPEED CONTROL
CrashFiled: Sep 2011

TL* THE CONTACT TEST DROVE A 2012 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE PARALLEL PARKED WITH THE ACTIVE PARK ASSIST SYSTEM ENGAGED THE VEHICLE SUDDENLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDAL WERE NOT DEPRESSED. THE MANUFACTURER FILED REPORT CASE NUMBER 0401301881. THE FAILURE AND CURRENT MILEAGE WAS 10.

NHTSA #: 10427785
mediumVEHICLE SPEED CONTROL
Filed: Jul 2011

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STOPPED THE VEHICLE WHEN HE NOTICED THE ACCELERATOR PEDAL AND BRAKE PEDAL WERE LOCATED VERY CLOSE TO EACH OTHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5.

NHTSA #: 10410444

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