MyCarTSB

2016 Ford Explorer Other Problems

342 owner-reported other complaints from NHTSA data

342
Complaints
5
Crashes
2
Fires
Jan 2019Dec 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (342)

criticalUNKNOWN OR OTHER
Filed: Oct 2025

When accelerating more rapidly (like getting on interstate), a burning smell will enter the cabin. It is not noticed at low speeds, nor when acceleration to high speeds happens gradually. The smell is strong and lingers for about one minute.

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NHTSA #: 11694289
criticalUNKNOWN OR OTHER
Filed: May 2025

The Backup camera stopped working and has a message that says contact dealership. It is blacked out and may cause a crash while reversing. Ford has known issues and already has a recall for 2020-2023.

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NHTSA #: 11661567
criticalUNKNOWN OR OTHER
FireFiled: May 2024

The car caught on fire driving it to my brother's house to babysit his kids while #4 being born prematurely with complications at southwest ms regional medical center. I lost almost 15,000 in equity and my husband recently passed things inside I can't replace. It was about 11:00 at night and I made a uturn to stop at gas station and truck was already on fire.

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NHTSA #: 11590690
criticalUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Nov 2023

All of the moulding, seals & rubber windshield trim/gasket around the windshield has failed. It has cracked, broken off and much is now missing off the vehicle. Now when I drive the vehicle it makes scary noises due to the cracked/missing moulding/seals.

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NHTSA #: 11553408
criticalUNKNOWN OR OTHER
Filed: Aug 2023

I was driving down the interstate when the passenger side windshield moulding flew off of my vehicle. Parts flying off of a vehicle at 70+ MPH could cause accidents and injur other drivers.

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NHTSA #: 11541072
criticalUNKNOWN OR OTHER
Filed: Jul 2023

While driving on the highway, the passenger side windshield trim flew off hitting my windshield. I've been told by the police that it happens frequently on their vehicles, but never thought it would happen to me. I have to pay for the repair and it could have easily caused an accident, because it scared me so much that I swerved thinking something hit me.

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NHTSA #: 11533143
criticalUNKNOWN OR OTHER
Filed: Jun 2023

I was driving down Highway 90 in Houston Tx, doing roughly 60 MPH when all of a sudden the drivers side window trim, I believe it's called a pillar, just detached and flew behind the car causing the cars behind me to swerve almost crashing into each other.

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NHTSA #: 11529714
criticalUNKNOWN OR OTHER,VISIBILITY
Filed: Feb 2023

The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road.

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NHTSA #: 11505215
criticalUNKNOWN OR OTHER
Filed: Nov 2022

While driving on any damp/wet/or dirt terrain the rear end of the vehicle will slide side to side even though I am steering normally. Driving in town I have drifted sideways into the other lane of traffic barely avoiding an accident.

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NHTSA #: 11493856
criticalUNKNOWN OR OTHER,ENGINE
CrashFiled: Jan 2022

My wife has been reporting experiencing nausea, dizziness, sleepiness and headaches during and after her drive home from work throughout October/November 2021and into December 2021. Our vehicle was involved in a high speed collision on December 24, 2021 while traveling EB on I-90 at approximately MP 101. I was driving at the time.

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NHTSA #: 11449167
criticalUNKNOWN OR OTHER
Filed: Jan 2022

3 weeks ago my vehicle has had an exhaust smell in the cabin, the car has been in the shop since. I started googling to see what the issue could potentially be and found your lawsuit. My vehicle is currently at Blake Utter Ford in Dennison TX getting diagnostics ran.

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NHTSA #: 11448237
criticalUNKNOWN OR OTHER
Filed: Feb 2020

For a few months when I would accelerate from a red light or sitting still the smell of rotten eggs would come into my vehicle. With me having kids I figured it was just them passing gas, however repeatedly it started happening & if the a/c or heater was on it was worse.

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NHTSA #: 11307428
criticalUNKNOWN OR OTHER
Filed: Jan 2020

I was merging to enter the highway when all the sudden I couldn't control the acceleration and almost got hit by another car. The car will not respond to the gas pedal like if it was in the neutral position. This keeps happening randomly especially when driving a lower speeds and once you try to accelerate the car wouldn't respond for a bit and then does it abruptly.

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NHTSA #: 11301250
criticalUNKNOWN OR OTHER
Filed: Dec 2019

There is a burning smell, like exhaust, that is coming into the cabin of my 2016 ford explorer. Ford serviced the vehicle and said they reprogrammed the HVAC system, but I am still getting the smell.

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NHTSA #: 11290686
criticalUNKNOWN OR OTHER
Filed: Apr 2019

I have had two incidents of dizziness while driving our 2016 ford explorer. Both times I've been to the doctor. This last time to the emergency room and had complete work up including cat scan.

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NHTSA #: 11204180
criticalUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Crash / FireFiled: Apr 2019

On 3/21/19 I was driving when a car stopped in front of me and I hit them. My airbag went off and was smoking black smoke. There was also a fire, about 1.5 ft tall that appeared from the passenger side of the hood.

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NHTSA #: 11203090
criticalUNKNOWN OR OTHER
Filed: Jan 2019

Started the car and noticed a strong oil burning smell and a rattle when I drove it found out it the transfer case was broken. Out of warranty by 3k miles dealer says this is a frequent issue with explorers gonna cost about $2000 to fix. Just bough the car in october.

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NHTSA #: 11172742
criticalUNKNOWN OR OTHER
Filed: Jan 2019

I was driving down the highway (rt. 84) in pa and all of a sudden I heard a really loud "pop" noise. I though that I blew a tire but my gauges were all fine.

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NHTSA #: 11165220
criticalUNKNOWN OR OTHER
Filed: Nov 2018

Vehicle was "repaired' to prevent smell of exhaust fumes, which are causing headaches and feeling light headed, but the issue is still persistent. It occurs about 10 seconds after accelerating the vehicle. This is a huge hazard as whomever is driving the car can potentially pass out from the fumes and cause a major accident resulting in deaths and injuries.

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NHTSA #: 11152431
criticalUNKNOWN OR OTHER
Filed: Apr 2018

The rear doors will not open when the car comes to a stop and people want to exit the car; the child lock is not on. The driver has to physically push the unlock button to open all the car doors . The autonation dealership in tustin, ca continues to tell me this is correct!

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NHTSA #: 11084841
criticalUNKNOWN OR OTHER,ENGINE
Filed: Feb 2018

I have noticed theres a burning smelling from heater/AC vents right after acceleration from vehicle being stopped. I can confirm its a burning smell (similar to burning plastic or rubber). When the smell is present, it feels like theres lack of acceleration from the gas pedal.

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NHTSA #: 11074235
criticalUNKNOWN OR OTHER
Filed: Nov 2017

Hankook ventus s1 noble 2 tires that are on the explorer are faulty causing the thread to shred. This could have caused my tires to come sort while driving and possible collision & injury. There was only 12,995 miles on them.

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NHTSA #: 11047110
criticalUNKNOWN OR OTHER
CrashFiled: Oct 2017

I passed out while driving my 2016 ford explorer down the freeway. The vehicle went off the roadway and down the embankment. The vehicle was a total loss.

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NHTSA #: 11040029
criticalUNKNOWN OR OTHER
Filed: Aug 2017

We bought ford explorer 2016 from vista ford woodland hill and we have been complaining that there is oder smell coming out from the AC vent.

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NHTSA #: 11021001
criticalUNKNOWN OR OTHER
Filed: Aug 2017

I am having fume leakage into the cabin of my vehicle. I took my vehicle in to dahl ford -la crosse and they had the vehicle for over 2 weeks. When I called the tech person told me they were waiting for parts to fix my vehicle and that there was a leak into the cabin.

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NHTSA #: 11014616
criticalUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust leak continues even after dealer repair. I am still experiencing foul odors in the cabin of my explorer, which I believe are related to the current exhaust issue now under investigation. Odors are especially strong when vehicle is remote started and a/c is running.

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NHTSA #: 11013494
criticalUNKNOWN OR OTHER
CrashFiled: Jul 2017

I fell asleep from carbon monoxide poisoning and I hit three other cars causing me to total my vehicle. Weeks before I had the accident I was experiencing drowsiness and headaches. I had this vehicle less than two months.

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NHTSA #: 11011850
criticalUNKNOWN OR OTHER
Filed: Mar 2017

On monday, march 13, 2017, while in my son's driveway (20225 woodbine, detroit, mi 48219);I started the ignition and just as the engine leveled out, the rear lift gate glass "exploded." no foreign objects were found in or around the vehicle. Being parked between two homes, I found it odd that such an event would occur.

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NHTSA #: 10967237
criticalUNKNOWN OR OTHER
Filed: Feb 2017

Since the purchase of the vehicle approximately 7 months ago we have noticed from time to time the smell of exhaust inside the cabin upon exceleration. Since the a/c was in use, I'm unsure if it's coming in thru the vents or somewhere from the back of the vehicle thru draft from a leaking seal.

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NHTSA #: 10955423
criticalUNKNOWN OR OTHER
Filed: Feb 2017

Wife was driving vehicle in stop and go traffic and noticed a burning smell to the point where she rolled down windows to air the vehicle out. Took to local ford store kissee in claremore ok immediately. They could not pinpoint the issue but told us of similar issue with exhaust on 2012-2014 and 15 models but that ford had not mentioned anything about 2016.

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NHTSA #: 10954417
criticalUNKNOWN OR OTHER,ENGINE
Filed: Nov 2016

I have owned a 2016 ford explorer xlt for approximately 10 months... During this time every time I excelerate there is a very strong burning smell. Of coarse bringing it to the dealer did nothing.

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NHTSA #: 10926049
criticalUNKNOWN OR OTHER
Filed: Jul 2016

Exhaust or burning smell inside interior cabin when accelerating.

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NHTSA #: 10883695
criticalUNKNOWN OR OTHER,ENGINE
Filed: Jul 2016

Throttle body failed on vehicle at highway speed. Lost all power in the middle of rush hour traffic barely missed a rear end collision from another vehicle because I could not accelerate.

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NHTSA #: 10882822
criticalUNKNOWN OR OTHER
Filed: May 2016

The rear sunroof exploded, I was driving down tollway 99 out side of houston texas, at about 60 MPH. The roadway is flat and straight the 4+ lanes are 150 yard apart, no overpasses. There were no other cars or trucks within 100 yards or more.

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NHTSA #: 10870814
criticalUNKNOWN OR OTHER
Filed: Apr 2016

I am the owner of a 2016 ford explorer xlt with the foot activation liftgate feature. While loading a large item in the rear cargo area of the parked vehicle, the foot activated closure function was unexpectedly triggered and the liftgate proceeded to close on me. The liftgate did not stop once it hit me.

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NHTSA #: 10859813
highUNKNOWN OR OTHER
Filed: Jun 2025

Was driving on the highway at an high speed and abruptly received a message “power steering failure” the steering wheel locked up. After a few seconds I was able to find a way to safely maneuver lanes but it was very difficult to maintain control Of vehicle. Upon re starting car the error popped up again and the wheel is now completely locked.

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NHTSA #: 11665473
highUNKNOWN OR OTHER
Filed: May 2025

The active recall for the trim only includes the front two trim pillars. There are trim pillars down each window on this vehicle, making that a total of 8 pieces of trim for the windows.

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NHTSA #: 11659589
highUNKNOWN OR OTHER
Filed: Mar 2025

Top pillar on car came off and almost hit vehicle. Ford really did a bad job with the graphics of this vehicle. Just like the pillars on the front of the car now this.

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NHTSA #: 11647704
highUNKNOWN OR OTHER
Filed: Jan 2024

The heater on the car didn't work, It turns out the coolant was leaking that LED to the water pump issue. Things started to fail on the vehicle and lights came on. It left me stranded on the highway.

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NHTSA #: 11565930
highUNKNOWN OR OTHER
Filed: Nov 2022

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle started to shake and then stalled. There was no warning light illuminated.

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NHTSA #: 11492795
highUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2019

Was driving down 95 @ 65 MPH when all of a sudden, the car jerked and lost all power. Wrench light, check engine, and airbag light all came on. No gas, limp mode.

NHTSA #: 11267269
highUNKNOWN OR OTHER
Filed: Jan 2018

Been getting headaches for the past month as well as dizziness and feelings of nausea. Yesterday car had overwhelming exhaust odor inside of car that made me extremely ill all day yesterday... I did call ford and they had it towed to a ford dealer who stated they will change out clips.

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NHTSA #: 11065213
highUNKNOWN OR OTHER
Filed: Sep 2017

Re: case number is 1095836. I again experienced carbon monoxide in my 2016 ford explorer cabin. Once on september 3, 2017 on a downhill path on a rural rod in the mountains above santa fe, nm with the air conditioner on, but not on recirculate mode and again in santa fe on a city street on september 8, 2017 with the air conditioner on.

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NHTSA #: 11022437
highUNKNOWN OR OTHER
Filed: Jul 2017

Exhaust fumes enter the interior of the vehicle upon acceleration. The dealer states that there is no part to rectify this problem. I am suffering with chronic headaches.

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NHTSA #: 11011478
highUNKNOWN OR OTHER
Filed: Mar 2017

While driving at 30 MPH on a city street a carbon monoxide detector that I have placed in the third row sounded. I installed the detector after learning that ford was having problems with the explorer. I opened my windows, parked, and checked the detector which was working.

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NHTSA #: 10958536
highUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2017

While driving out of the subdivision the car stalled. The wrench light came on. We parked it and took another car we had at the time.

NHTSA #: 10950404
highUNKNOWN OR OTHER
Filed: Jun 2016

I was driving down the road at 60 MPH and my car just lost all power. A wrench came on and said see owners manual. It happened 3 more times within the day.

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NHTSA #: 10874103
mediumUNKNOWN OR OTHER
Filed: Mar 2026

Your car's driver-side B pillar trim piece (the vertical strip between your front and rear doors) has come loose and could potentially detach or blow off while driving at highway speeds. Additionally, your driver-side A pillar trim piece (the vertical strip next to your windshield) has also loosened and poses a similar risk. Both trim pieces should be reattached or replaced to prevent them from becoming projectiles while driving.

NHTSA #: 11724269
mediumUNKNOWN OR OTHER
Filed: Dec 2025

the exterior A-piller trim part is missing, having already detached. I have called Ford 3 times and the customer service once. They keep saying for the last year that the parts are not available.

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NHTSA #: 11706166
mediumUNKNOWN OR OTHER
Filed: Dec 2025

Recall ford # 21S22 roof rack cap. I called ford and reported that the roof rack cap has broken off. They stated that recall for my vehicle has been completed and closed.

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NHTSA #: 11705534
mediumUNKNOWN OR OTHER
Filed: Nov 2025

The windshield trim on my car is missing. There is a recall on this but there is no remedy yet. With this not being fixed it is causing a safety issue with our car as well as allowing our car to flood inside when it rains.

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NHTSA #: 11700291
mediumUNKNOWN OR OTHER
Filed: Sep 2025

I went to the dealer, Parsons Ford. The pillar b even has the weather stripping from recall is even detaching. Which they saw and stated its part of the recall.

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NHTSA #: 11685391
mediumUNKNOWN OR OTHER
Filed: Aug 2025

I was made aware of a recall for my 2016 Ford Explorer Sport involving the Exterior A-Pillar Appliqué molding recall#24S02 and NHTSA# 24V031 I had an inspection done on 12/30/24 and it was determined at that time it needed to be replaced, but parts were not yet available. I have since then regularly checked with the dealership to see if parts were available, but they have not become available.

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NHTSA #: 11679845
mediumUNKNOWN OR OTHER
Filed: Aug 2025

The water pump has been replaced 3 times within a 2 year period on this vehicle . Something is causing it to fail and the constant leaking of fluid causes the vehicle to drive erratically in highway traffic. The alternator has been replaced twice within a 10 month period.

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NHTSA #: 11679633
mediumUNKNOWN OR OTHER
Filed: Jul 2025

My B-pillar trim flew off while I was driving down the road. We received a recall letter and got in contact with the Ford dealership where I live. They came out to asses the vehicle and said they would call me when they received the part to be replaced.

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NHTSA #: 11677245
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jul 2025

Good Morning, I’m reaching out in regards to my 2016 Ford Explorer. I’ve been trying to get the necessary recall repairs completed, but unfortunately, I’ve been unable to locate the required pillars for the repairs. I recently brought my vehicle back to the dealership, but was told that no work can be done until both parts are available.

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NHTSA #: 11674977
mediumUNKNOWN OR OTHER
Filed: Jul 2025

A-Pillar trim on both sides of my windshield flew off while driving over one year ago. Contacted Ford multiple times and parts are still not available to make the repair under recall 24S02. Ford still does not have parts for 18 months.

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NHTSA #: 11673465
mediumUNKNOWN OR OTHER
Filed: Jun 2025

Ford has been unable to repair our vehicle for over a YEAR because they say they can't get parts for recall # 25V347. We have contacted multiple Ford dealerships in a 300 mile radius. The outside noise coming from around the windshield area has increased.

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NHTSA #: 11666313
mediumUNKNOWN OR OTHER
Filed: Jun 2025

A-pillar trim has been under recall since Jan. Ford estimated having the parts "the later half of 2024". Here it is June of 2025 and still no repair.

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NHTSA #: 11665026
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2025

I’ve had it twice be an issue where the engine didn’t run quite right. The first time I took it to the mechanic it was determined the timing chain was bad and they also said this is a well known issue with the ecoboost engines in these explorers. Only about a year later after replacing that and the water pump I went to start the explorer and it wouldn’t start.

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NHTSA #: 11664124
mediumUNKNOWN OR OTHER
Filed: Mar 2025

Windshield pillar molding has detached. I have called a local dealer 4 times over the past three months for repairs. Local dealer (Tamiami Ford Naples Florida) states that parts are not available.

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NHTSA #: 11647145
mediumUNKNOWN OR OTHER
Filed: Jan 2025

I am writing to formally express my profound disappointment with the excessive delay in shipping parts related to the recall of the A-Pillar trim piece for my vehicle. It has been over two months since the dealer removed these trim pieces from my car in compliance with the recall process, yet the replacement parts have not been provided.

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NHTSA #: 11637137
mediumUNKNOWN OR OTHER
Filed: Dec 2024

I have an open recall. I received the letter in Feb of this year. It is now Dec...

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NHTSA #: 11629768
mediumUNKNOWN OR OTHER
Filed: Oct 2024

The passenger A-pillar applique trim detached from my vehicle while driving down the freeway. The piece that broke off is not available for inspection. The piece flew off while traveling at a higher rate of speed at night.

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NHTSA #: 11617761
mediumUNKNOWN OR OTHER
Filed: Sep 2024

*Premature water pump failure that is housed in the timing chain chamber and driven by the timing chain. Component is not available for inspection as of this complaint because vehicle is being repaired. *Possible sudden catastrophic engine failure due to water pump failure, which will put safety of driver, passengers, and others at risk.

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NHTSA #: 11616938
mediumUNKNOWN OR OTHER
Filed: Jul 2024

recall 24s02/24vo31outside pillars. I witnessed it flew of my car while driving nearly hitting another car. I don't understand why the recall is taking an extended time for it to be fixed but its available for you to purchase which is $956.

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NHTSA #: 11598001
mediumUNKNOWN OR OTHER
Filed: Jan 2024

Waterpump malfunction. Risk puts the user at financial obligation to repair the car as the waterpump is needed for proper function of heater elements and other internal parts. Unsure of if this has been reproduced or confirmed.

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NHTSA #: 11567260
mediumUNKNOWN OR OTHER
Filed: Jan 2024

Water pump is leaking and needs to replace.

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NHTSA #: 11565637
mediumUNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
Filed: Nov 2023

The automatic tailgate in my Explorer Sport accelerates when closing creating a serious amount of force that could kill a small child or even an adult if striking them in the head or neck. I'm shocked that this hasn't been a recall issue for Ford vehicles because of the amount of speed and force this tailgate is generating.

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NHTSA #: 11557013
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Nov 2023

when traveling at highway speed the side fins fly off. I have had them replaced 3 times now at dealership. thank God there was not someone behind me - especially on a motor cycle it could of killed them

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NHTSA #: 11556847
mediumUNKNOWN OR OTHER,STRUCTURE
Filed: Nov 2023

I was driving on the highway and heard a loud noise didn’t know what it was until I got home and realized my windshield trim on passenger side was not on there anymore. It had flown off while driving down the highway.

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NHTSA #: 11555366
mediumUNKNOWN OR OTHER,VISIBILITY
Filed: Oct 2023

I was driving my 2016 Ford Explorer on I-65 October 19, 2023, in the afternoon. I thought something flew off of one of the two semis in front of me and hit my windshield on two separate times, within a few seconds of each other. When I arrived home, I checked to see if I had any damages, and I was surprised to see pieces missing from the passenger side of my windshield.

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NHTSA #: 11551074
mediumUNKNOWN OR OTHER
Filed: Aug 2023

While driving on the freeway at about 65mph, the driver side windshield Trim and Rubber Seal detached. The trim moulding flew off completely and the rubber trim began flapping against my driver window. Now I need to look into getting this replaced/repaired.

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NHTSA #: 11539440
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jun 2023

While driving on Freeway 10 on June 23, 2023 around the Palm Springs area the passenger windshield side panel flew off. There were considerable wind gusts while driving at average traffic speed around 70 MPH. The driver windshield side panel flew off on June 2020 on the same freeway also during wind gusts.

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NHTSA #: 11528502
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jun 2023

The window trim/window pillars keep flying off on the interstate/highway!!! I’ve replaced them multiple times and yet continue to fly off !!!! PLEASE RECALL AND REPLACE THESE ON THE EXPLORERS ITS SAD !!!!

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NHTSA #: 11525938
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: May 2023

My check engine light keeps reading a evap code. I have replaced the evap throttle 3x’s. My car smells of a gas leak coming from somewhere.

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NHTSA #: 11524738
mediumUNKNOWN OR OTHER
Filed: Apr 2023

Driving on bridge Tampa Florida when I heard a loud noise and briefly felt like I ran over something. Once at destination, discovered the driver's side panel between windshield and door was missing.

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NHTSA #: 11517493
mediumUNKNOWN OR OTHER
Filed: Feb 2023

When it rains, somehow water comes into the vehicle and it gets wet. There has been puddles of water in the driver and/or on the passages side. When I took it to a body shop they mentioned that the water leakage could’ve made the heated seats malfunction.

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NHTSA #: 11508918
mediumUNKNOWN OR OTHER,ENGINE
Filed: Feb 2023

2016 Ford Explorer. Wife was sitting in running vehicle, in line waiting to pick up our kids from school. Warning lights came on and engine sputtered out.

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NHTSA #: 11507234
mediumUNKNOWN OR OTHER,VISIBILITY
Filed: Feb 2023

The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road.

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NHTSA #: 11504898
mediumUNKNOWN OR OTHER,ENGINE
Filed: Nov 2022

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor SUV with 65k miles.

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NHTSA #: 11493086
mediumUNKNOWN OR OTHER
Filed: Jun 2022

My 2016 Ford Explorer, with 68,000 miles has a leak in the rear A/c lines and lost all the coolant. This appears to be a common problem with the Ford explorer. Is the leaking into the environment an issue?

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NHTSA #: 11468777
mediumUNKNOWN OR OTHER
Filed: Apr 2022

Out of no where there is a chemical/propane smell. Took it to a ford dealer. They said my water pump is causing it.

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NHTSA #: 11462389
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2022

There is a VERY STRONG sulfur odor emiting into the cabin without an engine warning light. Tested for error codes and inspected by Ken Towery in Louisville and the seriviceperson couldn't detect the source of the odor. The defect appeared at 98458.

NHTSA #: 11456981
mediumUNKNOWN OR OTHER
Filed: Dec 2021

There has not yet been an incident, however, the Ford dealer is not returning any calls or service schedule requests to have the RECALL repairs done, and I am concerned the problems may become worse to the point that there is an incident. Can NHTSA force Ford to get their dealers to prioritize recall repairs?

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NHTSA #: 11445098
mediumUNKNOWN OR OTHER
Filed: Dec 2021

Hello, this is a issue with the heating and air conditioning. when I turn on the heat I have it set to anything about 75 degrees, the SUV is blowing out cold air. and sometimes the AC turns on blowing air but the light for the AC is not turned on.

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NHTSA #: 11444151
mediumUNKNOWN OR OTHER,ENGINE
Filed: Dec 2021

Using the FORD PASS ap, I have two recalls for my 2016 Ford Explorer Sport. Recall 21S22 for the roof rack trim detachment and 21N01 for high speed cooling fan motor relay. I use Miracle Ford in Gallatin, TN.

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NHTSA #: 11443244
mediumUNKNOWN OR OTHER
Filed: Oct 2021

The contact owns a 2016 Ford Explorer. The contact stated while driving at an unknown speed, she started to smell exhaust fumes and the vehicle started to hesitate and became difficult to shift into other gears. The contact stated that there was no warning light illuminated.

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NHTSA #: 11437143
mediumUNKNOWN OR OTHER
Filed: Oct 2021

Component - passenger side rook rack rail cover. Safety of others - part flew off as I was driving vehicle between 55-60 MPH. Not sure if it hit any other vehicles.

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NHTSA #: 11435168
mediumUNKNOWN OR OTHER
Filed: Jul 2021

Constant smell of exhaust inside the vehicle. Took it to dealer and they could not figure out issue.

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NHTSA #: 11426556
mediumUNKNOWN OR OTHER
Filed: Jul 2021

2016 Ford Explorer Sport. Roof rail recall may be the cause for extreme water damage that burned out the sunroof motor, drenched the interior carpet, interior roof material, navigation and charging docks do not work. Ford not acknowledging and states after diagnostic check I have to pay 2600 to replace motor and once sunroof opens they can determine where the water leak is coming from.

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NHTSA #: 11425800
mediumUNKNOWN OR OTHER
Filed: Jul 2021

I have had NOTHING but issues with this vehicle and have made more calls to complain to ford with no help. as an example I complained for 2 years about this rattle and clunk in my transmission..finally I got the ford dealership in clarion, pa to believe me..here it was the torque converter..after 2 years of complaining and after I got it back...a week later..I get a recall notice from ford!

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NHTSA #: 11423430
mediumUNKNOWN OR OTHER,ENGINE
Filed: Mar 2021

Tl* the contact owns a 2016 ford explorer. The contact stated that while driving there was a strong odor coming into the cabin of the vehicle causing the contact and her husband to become lightheaded. When the contact returned to her residence she checked under the hood and smelled an abnormally strong odor coming from underneath the engine.

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NHTSA #: 11399324
mediumUNKNOWN OR OTHER
Filed: Feb 2021

Exhaust fumes in the cabin. Stated slowly and progressive got worse. Heavy fumes and not safely drivable, ford repair said it was the ptu unit leaking allowing exhaust fumes in the cabin through the air flow system.

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NHTSA #: 11397228
mediumUNKNOWN OR OTHER
Filed: Jan 2021

Took a quick look up top and my sunroof was closed correctly. I opened the sunroof and poured some water into the channel and water seems to drain down the holes correctly. I also closed the roof all the way and sprayed it with a garden hose, and didnt see any leaking.

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NHTSA #: 11389626
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2020

I have a 2016 ford explorer with 94,000 miles. We noticed that the AC was blowing hot air so we took the car in for a repair on 9/8/2020. The dealership called us back to inform us that the water pump had failed which caused antifreeze to leak into and on the AC compressor causing it to fail.

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NHTSA #: 11355197
mediumUNKNOWN OR OTHER
Filed: Aug 2020

The entire air conditioning system has corrosion and rusted completely out. This vehicle is only 4 years old. It should not be rusted beyond repair.

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NHTSA #: 11351935
mediumUNKNOWN OR OTHER
Filed: Aug 2020

While driving on trips over 30 minutes I experience headaches, nauseous and fatigue. I have an appointment with ford dealer on august 27, 2020

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NHTSA #: 11350326
mediumUNKNOWN OR OTHER
Filed: Mar 2020

When sitting idle and stationary, a strong odor of rotten eggs/exhaust enter the cabin through the air vents. The car continues to have a strong odor after being turned off. The odor was so strong outside the vehicle that we had to park it far away from the house because the smell was coming into the house through the garage.

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NHTSA #: 11318514
mediumUNKNOWN OR OTHER
Filed: Feb 2020

Rutten eggs sulfur strong smell coming into cab during acceleration making it impossible to breathe in the car. Went to dealer few times but the problem still there. When ford going to solve this problem?

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NHTSA #: 11310500
mediumUNKNOWN OR OTHER
Filed: Jan 2020

My vehicle smells like gas in the inside. It's like carbon monoxide coming into the cabin and it's making my family lighted headed. Dealer can't look at vehicle for a week or longer.

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NHTSA #: 11302826
mediumUNKNOWN OR OTHER
Filed: Jan 2020

Exhaust fumes entering the cabin of vehicle near middle and rear seats.while driving down highway at 70mph passengers turned on air for the back and an odd smell was noticed. Air was turned off at the back. Once at location ready to park smell began to get worse.

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NHTSA #: 11301943
mediumUNKNOWN OR OTHER
Filed: Jan 2020

I never received a recall in the mail. Vehicle was purchased in june 2019 but the recall ended in august 2019 and I would like to have this repaired

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NHTSA #: 11301071
mediumUNKNOWN OR OTHER
Filed: Dec 2019

Exhaust or gas smell in the cabin. Especially noticeable after longer drives. So strong you can smell it in the house after parking in the garage.

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NHTSA #: 11291327
mediumUNKNOWN OR OTHER
Filed: Dec 2019

My 2016 ford explorer limiited has 70k miles and is garage kept. After driving in heavy rain, I noticed water in my cargo area. Water is leaking into cargo area near the third row's driverside seat belt.

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NHTSA #: 11291037
mediumUNKNOWN OR OTHER
Filed: Nov 2019

While operating the vehicle there is a constant odor of natural gas or exhaust like smell. The longer the period of time the vehicle is operated the more intense the odor becomes. If the windows are opened the odor dissipates but soon returns.

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NHTSA #: 11282598
mediumUNKNOWN OR OTHER
Filed: Oct 2019

There is an exhaust smell permeating the cabin in city driving causing dizziness and the cabin gets flooded with exhaust fumes under heavy acceleration due to merging into traffic on interstate on ramps or while passing in any driving condition all contributing to dizziness, headaches and sometimes nausea. Even with the air conditioner on and the recirculating air feature engaged.

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NHTSA #: 11269185
mediumUNKNOWN OR OTHER
Filed: Oct 2019

Have a 2016 explorer xlt. Last summer and this summer (mainly while AC is on) the wierd noise of whoop, whoop or slide whistle or police sirens emitts from the rear of the vehicle. Things I know 1) makes noise intermittently during driving at all speeds.

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NHTSA #: 11266550
mediumUNKNOWN OR OTHER
Filed: Sep 2019

The exhaust fumes and carbon monoxide are present in the vehicle's cabin while driving. The car was serviced at the ford dealer twice for this problem. First time was after ford issued an official " customer satisfaction program" related to this issue.

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NHTSA #: 11256347
mediumUNKNOWN OR OTHER
Filed: Jul 2019

I have had an issue in the transmission or shifting and won't go into gear or drive until you take it and put back to park. Then sometimes it will and sometimes it won't. I took it to the dealer and they had a ford engineer that thought they figured it out after shelling something and repairing it.

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NHTSA #: 11235297
mediumUNKNOWN OR OTHER
Filed: Jun 2019

My wife is the primary driver of the ford explorer we purchased in 2016 - and has been noticing issues with her health. Digging into it we have come to find out about the the carbon monoxide issue within the ford explorer. I purchased a carbon monoxide detector and placed it in the vehicle.

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NHTSA #: 11218017
mediumUNKNOWN OR OTHER
Filed: May 2019

The rear cargo door opens and closes unexpectedly sometimes when walking past or leaning in to remove cargo. Several times, it has struck me on the head while leaning in and often strikes my back when leaning in. First of all its a security problem because of not noticing it opening.

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NHTSA #: 11210650
mediumUNKNOWN OR OTHER
Filed: May 2019

My car has had the exhaust issue repaired a few times and it still has the smell. I can't drive long distances without a headache. Ford can't seem to fix the problem.

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NHTSA #: 11205171
mediumUNKNOWN OR OTHER
Filed: Mar 2019

When driving the 2016 ford explorer limited, having the vehicle in circulation mode, and going above 4000 rpms, carbon monoxide is entering my vehicle. I have purchased an co meter that reads a little as 9ppm. It easily gets up over 15ppm and smells terrible.

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NHTSA #: 11183347
mediumUNKNOWN OR OTHER
Filed: Feb 2019

I have had the exhaust recall repair but still I smell the rotten egg smell inside my car. I have made sure to test quick acceleration with and without air recirculating. It's the same result.

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NHTSA #: 11179933
mediumUNKNOWN OR OTHER
Filed: Jan 2019

I own a 2016 ford explorer with 35,611 miles. On 01/01/2019, my wife arrived home in the explorer and I get in the car. Immediately I notice it reeks of rotten egg/sulphur.

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NHTSA #: 11165380
mediumUNKNOWN OR OTHER
Filed: Nov 2018

We are noticing very bad exhaust leakage into the cabin. My wife started complaining of headaches after driving. I drove it 60 miles and was dizzy and nauseous and had a head ache.

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NHTSA #: 11151609
mediumUNKNOWN OR OTHER
Filed: Nov 2018

I bought this car used with about 19,000 miles on it in february, 2018. Shortly after buying it I noticed the smell of exhaust fumes in the cabin at times, sometimes while at idle, other times while driving. I took it back to the dealer on may 11, 2018 for service of several issues including this one.

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NHTSA #: 11149767
mediumUNKNOWN OR OTHER
Filed: Sep 2018

Yes exhaust is still coming out after repair in car and carbon monoxide alarm went off in car yeaterday

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NHTSA #: 11127969
mediumUNKNOWN OR OTHER
Filed: Sep 2018

I have 25,000 miles on these tires and they are peeling apart. At 20,000 I noticed it and took to dealership. They made excuses and said I ran something over.

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NHTSA #: 11123933
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2018

Carbon monoxide release into car remains even after dealer repair

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NHTSA #: 11123917
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jul 2018

While getting on the freeway emissions come thru the a/c and at times the entire a/c cuts out and a bigger puff of these same emissions comes out again thru the a/c vents...a few weeks ago it started a to hesitate when leaving stop signs or lights...to the point it just stops moving and takes seconds to catch hold .we have had it in service 5 times and the dealership is submitting a claim to the ford tech for an appointment to evaluate the car and go from there waiting for the call now...I feel very threatened with emissions in the cabin of the car .

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NHTSA #: 11112419
mediumUNKNOWN OR OTHER
Filed: Jul 2018

Rotten egg smell when vehicle is accelerating up incline and air unit is on recirculate. Had in ford dealership before to address problem but obviously still not fixed. Do your job and quit trying to protect ford there needs to be a recall and you know it.

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NHTSA #: 11110818
mediumUNKNOWN OR OTHER
Filed: Jun 2018

I have been smelling a horrible odor that smells like natural gas/fumes in the car to the point it makes me sick and gives me headaches. I also have a 3 year old and can't have her in the car either. I took it into ford 2 different times and they have had it 2 weeks and still has not fixed it.

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NHTSA #: 11101952
mediumUNKNOWN OR OTHER
Filed: Jun 2018

Exhaust gases are getting into the cabin of the car. Recall and additional repairs have been done to correct the issue, but the issue still exists.

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NHTSA #: 11100295
mediumUNKNOWN OR OTHER,ENGINE
Filed: Apr 2018

We purchased our vehicle in may of 2017, and noticed weird smells. Took it on a road trip and noticed them again in july. After the late july 2017 news release of co in ford explorers, we used co monitors and in fact, had co readings.

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NHTSA #: 11089534
mediumUNKNOWN OR OTHER
Filed: Apr 2018

Ford explorer recall - exhaust leaking into cabin I took my vehicles into crouse ford due to the recall on my 2016 explorer. Over the next two months I drove the vehicle daily, but as time went on I started to feel dizzy, nauseous and had constant headaches. I did not put two and two together until we drove a long distance and my daughter who sat in the rear seat had the same symptoms.

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NHTSA #: 11089030
mediumUNKNOWN OR OTHER
Filed: Apr 2018

Every time I accelerate or merge or drive with all the windows up, I can smell a engine exhaust/burning type smell. This smell gives me a head ache and makes me feel nauseas. I have already had the 'carbon monoxide concerns' dealer service and this smell has not changed.

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NHTSA #: 11082575
mediumUNKNOWN OR OTHER
Filed: Mar 2018

There has been a recall on the ford explorer due to exhaust leaking into the cabin. I took my car into the ford dealership to be repaired two months ago and was told everything was fixed. However, for the past few weeks I have noticed that the amount of exhaust in the cabin in the vehicle while driving continues to increase to the point that it is affecting my and my family's health.

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NHTSA #: 11081431
mediumUNKNOWN OR OTHER,ENGINE
Filed: Mar 2018

Strong exhaust smell leaking into the cabin.

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NHTSA #: 11076033
mediumUNKNOWN OR OTHER
Filed: Feb 2018

When I first purchase this vehicle I could smell something funny when driving it kind of like an old filter that needed replacement or mild gas like smell. I called the dealer and they said the car I purchased hasn't been used for too long and it's normal to experience that the first few weeks/months...

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NHTSA #: 11074208
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2018

Bought a 2016 ford explorer sport in nov.2016 used with 20k miles. As I was driving home I noticed a horrible smell and thought it was just something in the area never dreaming it was the car! I did a little research and found the car had a recall on it.

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NHTSA #: 11072488
mediumUNKNOWN OR OTHER
Filed: Feb 2018

Since owning this vehicle, experienced exhaust odors inside of vehicle, for over two years experiencing severe health issues, had been complaining to my doctors. Took vehicle in and dealer said they fixed odors which was producing exhaust carbon monoxide. To enter into vehicle, since being fixed for carbon monoxide issues still experiencing health issues.

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NHTSA #: 11071888
mediumUNKNOWN OR OTHER
Filed: Feb 2018

Exhaust fumes inside vehicle there is a smell of exhaust fumes inside our 2016 ford explorer when the engine is running. We purchased this 'new' in july 2016 and noticed it right away - if you don't open the windows and air out the vehicle, the fumes cause passengers to experience nausea and headache - it is most noticeable on acceleration but sometimes it just occurs out of nowhere.

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NHTSA #: 11067016
mediumUNKNOWN OR OTHER
Filed: Jan 2018

Very stong carbon-monoxide smell in cabin. I have to put windows down to drive. Took to ford for the recall repair, still have an issue.

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NHTSA #: 11065607
mediumUNKNOWN OR OTHER
Filed: Jan 2018

I was driving on a major highway and my SUV suddenly started loosing power and jerking (hesitating to move) I pulled over and started to smell burning oil or very unique smell almost like burning break fluid or carbon. Took the car to the dealership and the smell was noticed immediately by the service rep. They could not find the issue and cannot explain the smell in my cars cabin.

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NHTSA #: 11065000
mediumUNKNOWN OR OTHER
Filed: Jan 2018

I reported this earlier today, but wanted to add to here that I talked to a representative to ford and told him that the car was leaking exhaust into the cab of the car. He advised me to "drive it" to another dealership about 20-30 minutes away. I asked if he was willing to put his child in this car as this is what he is advising me to do.

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NHTSA #: 11065276
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jan 2018

I bought the 2016 ford explorer xlt last week from a ford dealer, I drove it home which is 35-40 minutes away from the ford dealership and both my wife and I had severe headache. There was an odor inside the cabin which was causing the headache/nausea.

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NHTSA #: 11063902
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jan 2018

Very strong exhaust fumes entering vehicle at or above 3500 RPM. It happens every time accelerating to highway speed. Entire cab fills with fumes immediately and does not disapate until all windows are rolled down.

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NHTSA #: 11063238
mediumUNKNOWN OR OTHER
Filed: Nov 2017

Exhaust fumes are some how leaking through the cabin. Fumes are mostly noticed when getting on the freeway or hard acceleration.

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NHTSA #: 11047317
mediumUNKNOWN OR OTHER,ENGINE
Filed: Nov 2017

I bought this car in august of 2016 and noticed when accelerating to get on a highway or doing any type of quick acceleration the vehicle put off an awful smell in the cab and the smell is similar to rotten eggs.

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NHTSA #: 11042559
mediumUNKNOWN OR OTHER
Filed: Oct 2017

Burning hair smell in cabin of vehicle. Notice it during break in informed service adviser of smell when I took the vehicle in for the first service. Taken back several times over the last two years witch results in the odor being worst now than first noticed.

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NHTSA #: 11035695
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2017

Although I have not yet recd. Any letters from ford on repairing my explorer, my son often complaints of uneasiness and nausea when sitting in the back seat of my car. I don't particularly notice any smell but I am now concerned that this is related to the other news around fumes and co entering the cabin.

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NHTSA #: 11033890
mediumUNKNOWN OR OTHER
Filed: Oct 2017

Exhaust smell enters the cabin when the engine is on. This gets worse when getting on the interstate, passing other vehicles, or going up hills. The issue has been going on since we bought explorer brand new in summer 2016.

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NHTSA #: 11033375
mediumUNKNOWN OR OTHER
Filed: Oct 2017

Strong foul odor is coming out of the exhaust. We bought this vehicle brand new, the dealer have tried multiple times to find the cause of the issue and try to fix it, still not resolved.

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NHTSA #: 11032176
mediumUNKNOWN OR OTHER
Filed: Sep 2017

Smell coming from dash vents all the time. Not sure if it is exhaust but eyes start burning after about 15 minutes of driving. Higher RPM's seem to make it worse.

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NHTSA #: 11030423
mediumUNKNOWN OR OTHER
Filed: Sep 2017

Exhaust fumes entering passenger compartment. Car has been at ford for over 2 weeks, TSB has been done problem has not been fixed.

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NHTSA #: 11025326
mediumUNKNOWN OR OTHER
Filed: Sep 2017

While accelerating or overtaking I smell fumes or smoke in the cabin. First time I called the dealer they told me that my cabin air filter might need to change. That didn't help.

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NHTSA #: 11025450
mediumUNKNOWN OR OTHER
Filed: Sep 2017

Went to the dealer complained about front end noise also fumes in cabin they fixed the steering rack I asked them about the fumes they told me to use premium gas. This was in july 2017 with 11500 miles now in sept still 'll ing with fumes and steering noise coming back. Dealer is koppel the odor came up the same month I bought it with 900 miles on it like all of us I thought we had to break it in

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NHTSA #: 11024094
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2017

I purchased my new car during october 2015 from dealer in va. After some time, driving the car noticed an odor like rotten egg comes and goes. However, I thought, it could be due to the new car.

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NHTSA #: 11023334
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2017

When driving the vehicle uphill or accelerating onto the highway or freeway there is a strong exhaust odor in the cabin of the vehicle coming from the vents. It was detected earlier this year, however we did some extra driving through the summer to confirm the issue. Once confirmed, we took it to our ford dealer.

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NHTSA #: 11022229
mediumUNKNOWN OR OTHER
Filed: Sep 2017

I bought a ford explorer 2016 from automax in killeen, tx. I have been complaining that there is oder smell coming out from the AC vent. When I bring my car to the dealer for service found the carbon monoxide problem.

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NHTSA #: 11021639
mediumUNKNOWN OR OTHER,ENGINE
Filed: Aug 2017

For the past year I have smelled exhaust in my brand new vehicle. About 9 months ago I had it tested at ford dealership service dept for possible carbon monoxide because the exhaust smell was bad, particularly when hitting speeds around 70mph. Ford laughed at and said there is nothing wrong.

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NHTSA #: 11016348
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Aug 2017

Carbon monoxide leak coming through back vents. I have literally felt fuzziness, nauseous, intermittent severe headaches, difficulty changing lanes from confusion, and loopy while driving. Called my freeway ford, and they verified that my car did in fact have exhaust coming through back vent.

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NHTSA #: 11016036
mediumUNKNOWN OR OTHER
Filed: Aug 2017

Suspect carbon monoxide fumes inside explorer. Passengers and driver have headache, nausea, dizziness, sleepy, nose and eyes burn, chest hurts. Long trips it's awful have to stop and get out for fresh air before we fall asleep.

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NHTSA #: 11014498
mediumUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust leaking into the cabin of the vehicle while accelerating above 3000 RPM.

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NHTSA #: 11013822
mediumUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust leak inside the cabin when I celebrate

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NHTSA #: 11013045
mediumUNKNOWN OR OTHER,ENGINE
Filed: Aug 2017

Since we have purchased the vehicle we have smelled a rotten egg/burnt hair smell from the vehicle. It is at its most potent point when accelerating to higher rates of speed. It keeps a fairly consistent smell at speeds of 65 MPH and higher as well.

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NHTSA #: 11012810
mediumUNKNOWN OR OTHER
Filed: Aug 2017

Carbon monoxide leak. When I accelerate as I get into an expressway ramp, a strong odor comes into the car like rotten egg. Very concerning, specially since I took the car to a ford dealer to get it fixed and is still an issue.

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NHTSA #: 11012482
mediumUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust fumes entering the cabin while hitting RPM of 3200. Fumes enter while cargo vent is on. You will also smell the fumes worse with windows down.

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NHTSA #: 11012687
mediumUNKNOWN OR OTHER
Filed: Jul 2017

Exhaust smell in cabin upon hard acceleration or hill climbing. Problem occurs any time rpms exceed 3000-3500 for more than a few seconds. Wide open throttle is not required, just moderate engine strain in normal driving conditions.

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NHTSA #: 11011757
mediumUNKNOWN OR OTHER
Filed: Jul 2017

I believe c0 is leaking into my car and while driving I have become dizzy and get headaches on a regular basis. I also become quite tired. I drive for a living and did not understand what was happening.

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NHTSA #: 11011538
mediumUNKNOWN OR OTHER
Filed: Jul 2017

While accelerating a weird smell fills the cabin of my explorer. Other people smell it as well not just me. Sometimes after driving for more than 30 minutes I get a headache or I am dizzy.

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NHTSA #: 11011420
mediumUNKNOWN OR OTHER
Filed: Jul 2017

Vehicle emits odor like sulphur or rotten eggs, possibly carbon monoxide, when accelerating rapidly or unexpectdly. It always happens when accelerating, pressing gas to merge onto highways or to pass cars on highways. I took my explorer to dealership purchased from several months after purchasing, but was told nothing was wrong.

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NHTSA #: 11011464
mediumUNKNOWN OR OTHER
Filed: Jul 2017

On acceleration have smell of rotten eggs. Having headaches also. Reported to dealership but saying there are no problems with exhaust fumes.

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NHTSA #: 11011313
mediumUNKNOWN OR OTHER
Filed: Jul 2017

Exhaust smell inside of car at moderate to heavy acceleration . For dealer repaired at 23000 miles problem has come back after 11 months and 15000 miles. Fumes cause headaches and nausea

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NHTSA #: 11011390
mediumUNKNOWN OR OTHER
Filed: Jul 2017

The car produces a rotten egg sulfur smell in the passenger cabin while accelerating the engine under moderate to heavy load. The fumes are dangerous and you have to open all the windows to vent the smell from the passenger cabin or I become dizzy and lightheaded from the fumes. There is definitely an exhaust leak that is coming into the passenger cabin when the car accelerates under load.

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NHTSA #: 11010426
mediumUNKNOWN OR OTHER
Filed: Jul 2017

When I accelerate my ford explorer the exhaust fumes are filling the cabin, we are experiencing a rotten egg odor that basically makes you sick. I have taken the vehicle to the ford dealership 3 times, they attempted to correct the problem but they were not successful. We cannot use the vehicle for long trips last time we try it was very uncomfortable, I got sick with the fumes.

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NHTSA #: 11006089
mediumUNKNOWN OR OTHER
Filed: Jul 2017

There are exhaust fumes coming into the cabin of this 2016 ford explorer. The smell stinks and the gases have made the occupants of the explorer sick. The dealership has acknowledged the smell.

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NHTSA #: 11005076
mediumUNKNOWN OR OTHER
Filed: Jun 2017

Purchased 2016 ford explorer in april of 2016. Initially, shortly after the purchase, I continually noticed the smell of burning plastic from the engine area after a lot of city driving. I assumed it was the fact the vehicle was new and was still breaking in.

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NHTSA #: 11001754
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2017

I have been taking this vehicle into the dealership many times since july 2016 for an exhaust smell in the cabin when accelerating and at high speeds and constantly feel dizzy and nauseous when driving the vehicle. I have tried multiple dealerships to fix and they have tried all the TSB's that apply to the 2011-15's, but seem to not work on the 2016.

NHTSA #: 11000679
mediumUNKNOWN OR OTHER
Filed: May 2017

Whenever you accelerate quickly or put the engine under strain (such as going up a hill) and the air conditioning is on and recycle mode is engaged you get a strong exhaust odor into the cabin. The vehicle has been back to the dealership to fix this problem but the fix has not worked.

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NHTSA #: 10990796
mediumUNKNOWN OR OTHER
Filed: May 2017

The seal around my windshield flaps when it is warm outside. It causes a horribly loud noise/vibration.

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NHTSA #: 10985070
mediumUNKNOWN OR OTHER
Filed: Apr 2017

Along with many other explorer owners I am having an issue with smells in my 2016 explorer. When accelerating I get the occasional rotten egg/sulfur smell coming from the vents. I also get on occasion a smell of burnt exhaust in the car when idling or parked for a short period of time.

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NHTSA #: 10981464
mediumUNKNOWN OR OTHER
Filed: Apr 2017

Exhaust fumes while in motion - egg smell like- burned hair - mostly when accelerating I have noticed since w purchased dealer had me change all of the fillters going in for a second try on april 25th

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NHTSA #: 10979232
mediumUNKNOWN OR OTHER
Filed: Apr 2017

Exhaust fumes fill the cabin when accelerating and rpms are above 3000. It is worse in the back of the vehicle. One ford dealership has already told me they cant fix the problem after multiple attempts.

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NHTSA #: 10971189
mediumUNKNOWN OR OTHER
Filed: Mar 2017

There is an exhaust smell that comes into the vehicle sometimes. I have 2 children and do not want them getting sick from it. It started when I bought the vehicle new.

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NHTSA #: 10969528
mediumUNKNOWN OR OTHER
Filed: Mar 2017

Exhaust leaks which contains carbon monoxide, leaking into the cabin of ford explorers, likely through unsealed seams in the rear of the SUV.

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NHTSA #: 10968428
mediumUNKNOWN OR OTHER
Filed: Mar 2017

Recently while traveling on the highway we experienced the smell of exhaust inside the vehicle. The windows were closed, AC was on and recirculating inside the vehicle. There were no other vehicles around us when we smelled the exhaust fumes.

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NHTSA #: 10967057
mediumUNKNOWN OR OTHER
Filed: Mar 2017

I purchased a new 2016 ford explorer sport. I have had the vehicle for about a year now. We have had repeatedly noticed a gas / exhaust odor in the vehicle cabin.

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NHTSA #: 10966592
mediumUNKNOWN OR OTHER,ENGINE
Filed: Mar 2017

Carbon monoxide leaking into the car cabin: the car was being driven at 75mph on a highway, climate in the car 71 degrees, and recirculating air was on. Car was driven for about 2-3 minutes before carbon monoxide detector started sensing carbon monoxide. Digital carbon monoxide detector alarm sounded when it hit 35ppm, then the levels climbed all the way to 49 ppm.

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NHTSA #: 10957868
mediumUNKNOWN OR OTHER
Filed: Feb 2017

I recently had a 2015 ford explorer and experienced the odor emitting into the cabin on acceleration. After numerous attempts to correct the issue, with ford, I was forced to let the vehicle go back to the bank out of fear the issue was making me sick. After looking for a new vehicle, I realized that the ford explorer was the best vehicle for my needs.

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NHTSA #: 10955658
mediumUNKNOWN OR OTHER,ENGINE
Filed: Feb 2017

Complaint #1 -paint factory paint finish on vehicle is very poor. Thin paint and primer clearly visible in several areas (see pictures attached). I believe this does not meet specified paint density regulations.

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NHTSA #: 10955557
mediumUNKNOWN OR OTHER
Filed: Feb 2017

When eccelerating it often has the smell of fumes that linger in the cabin of the vehicle, sometimes causing me to feel sick. Normal driving it's fine, just when you need to pick up speed it produces this smell.

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NHTSA #: 10955418
mediumUNKNOWN OR OTHER,ENGINE
Filed: Feb 2017

Every time I accelerate and the air conditioner is on recycled air, there is a heavy rotten egg/sulfur smell...like exhaust. Believe that the exhaust (carbon monoxide) is coming into the vehicle. I understand I am not the only one that has this problem.

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NHTSA #: 10955048
mediumUNKNOWN OR OTHER
Filed: Feb 2017

Vehicle has an intermittent "sulfur" exhaust smell in the cabin. It is so strong it is hard to breathe. Seems to be the worst when the vehicle is parked or at slow movement.

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NHTSA #: 10954841
mediumUNKNOWN OR OTHER
Filed: Feb 2017

There is a heavy smell of trash/rotten eggs that started in november 2016 in my 2016 explorer with 35,xxx miles on it. The local dealership told me I needed to pay out of pocket ($140.00/hour) for them to search for a "dead animal". Even though it there was absolutely no signs of animal droppings or chewing.

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NHTSA #: 10954484
mediumUNKNOWN OR OTHER
Filed: Feb 2017

Vehicle leaks exhaust fumes in to the cabin during acceleration.

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NHTSA #: 10954154
mediumUNKNOWN OR OTHER
Filed: Feb 2017

Bad smell in cabin, after watching report on cbs news worried about exhaust leak. Have taken it to ford dealership and we are unable to find or recreate the problem but come back home and the smell/order is still in car. We notice the smell in closed areas and after we park the car on city driving.

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NHTSA #: 10954267
mediumUNKNOWN OR OTHER
Filed: Jan 2017

When accelerating exhaust fumes enter cabin. This happens no matter if the AC is on or off and no matter if the vent is on or off. Vehicle has been to ford dealership twice resulting in them keeping it 43 working days.

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NHTSA #: 10945880
mediumUNKNOWN OR OTHER
Filed: Jan 2017

While my 2016 ford explorer is running and stopped/parked the cabin fills up with exhaust. This only occurs while AC/heater fan is running at the same time. I took it to a ford dealership and they did not find an exhaust leak.

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NHTSA #: 10939890
mediumUNKNOWN OR OTHER
Filed: Nov 2016

Excelleration on an incline, hill or passing other vehicles, cab fills with nauseous fumes. Smells like a bad cat converter. The fumes can be overpowering.

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NHTSA #: 10927598
mediumUNKNOWN OR OTHER
Filed: Oct 2016

I smell exhaust when passing someone on open road, or entering a freeway. I have called ford multiple times, and have an open case. They do not return my calls, I have taken my car to the dealer twice where they tell me its fixed it lasts about a week and the smell returns.

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NHTSA #: 10918584
mediumUNKNOWN OR OTHER
Filed: Oct 2016

Purchased the 2016 ford explorer and noticed strong exhaust fumes in the cabin. Concerned about our health, went to the dealership and was told that ford would not do anything until the vehicle had 3,000 miles on it.

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NHTSA #: 10917420
mediumUNKNOWN OR OTHER
Filed: Oct 2016

( I am experiencing with my 2016 ford) I began having trouble with exhaust leak in air condition however dealer was not able to repair due to ford has not issued any manuals how to fix this particular problem and dealer advised there is nothing they can do. This problem creates a serious safety hazard.

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NHTSA #: 10910959
mediumUNKNOWN OR OTHER
Filed: Sep 2016

I have a 2016 ford explorer ,when I exceed 3000 RPM there will be strong exhaust smell coming through the a/c ventilation system,I went to the dealership three times they didn't fix it,I have four kids ages 5 months to 12 years.

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NHTSA #: 10906761
mediumUNKNOWN OR OTHER
Filed: Aug 2016

Fumes entering the passenger compartment. During acceleration and engine rpms above 3k. Documented at the ford dealer trying to fix the problem.

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NHTSA #: 10898149
mediumUNKNOWN OR OTHER
Filed: Jul 2016

Shortly after purchasing a new 2016 ford explorer we began to smell exhaust fumes on my, my wife and year and a half old daughters clothing after having been in the cabin with the rear a/c turned on.

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NHTSA #: 10889152
mediumUNKNOWN OR OTHER
Filed: Jul 2016

I have a 2015 ford explorer that I bought new. I have had it in the shop three times now, for exhaust fumes in the cabin. I just recently picked it up thursday.

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NHTSA #: 10885555
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jul 2016

My vehicle emits exhaust in the cabin while driving. Upon acceleration and deceleration, the exhaust smell is so potent, me and my passengers have to roll down the windows. I returned the vehicle the day after purchasing to the ford dealership for repairs and have returned it for repairs many times since.

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NHTSA #: 10882646
mediumUNKNOWN OR OTHER
Filed: Jul 2016

When a strain is put on the engine, such as in passing gear, a burning rubber smell is emitted in the interior, even with the air conditioning in recirculate air in vehicle mode. In 2013 I dialogued with ford headquarters about this same issue with a 2012 explorer limited that I owned. In 2013 they sent me to royal oak ford in royal oak.

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NHTSA #: 10882832
mediumUNKNOWN OR OTHER
Filed: May 2016

Vehicle leaks carbon monoxide at toxic levels into passenger cabin. I purchased a digital co meter and produced video and pics of toxic levels. Dealer still had no answer and ford has turned down buy back request.

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NHTSA #: 10870184
mediumUNKNOWN OR OTHER
Filed: Feb 2016

1,400 miles 1.1 months, and got a extremely soon problem whit the radiator fan, noise on bearings don't stop. Possibly the fan can stop working soon affecting temperature of engine

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NHTSA #: 10824409
mediumUNKNOWN OR OTHER
Filed: Dec 2015

Purchased 2016 ford explorer new. Has 4567 miles on it. Starting noticing a popping sound under foot floor board driver side whenever I first start the vehicle and move forward to about 7 miles per hour about two months after purchase.

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NHTSA #: 10817212
lowUNKNOWN OR OTHER
Filed: Jan 2026

Leather dash has peeled back. Have found from other owners this is a common problem.

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NHTSA #: 11710094
lowUNKNOWN OR OTHER
Filed: Jan 2026

Leather dash is coming unglued near windshield and retracting towards front of dash. This is exposing a white underliner near the windshield and causing a severe glare on windshield. This condition significantly reduces visibility which is a high risk safety concern I have researched and several other Explorer owners have this same condition

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NHTSA #: 11710157
lowUNKNOWN OR OTHER
Filed: Nov 2025

When driving my Explorer feels like the gear is stuck making the vehicle jerk. Very loud at start up from fan. I have taken it to get the code read, I think it stated transmission needed to get checked.

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NHTSA #: 11702116
lowUNKNOWN OR OTHER
Filed: Oct 2025

The rear camera is compromised because water gets inside and is blocking the view of the camera. You are unable to use the rear backup camera because the view is completely blocked or blurred by the water or moisture that is able to get in.

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NHTSA #: 11693397
lowUNKNOWN OR OTHER
Filed: Jun 2025

Spoke to Maplecrest Ford in Union NJ about the front Pilars recall. Maplecrest ford took pictures of the pilars in September 2024 and told me in January that they will replace them. January became April , Abril became June.

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NHTSA #: 11669909
lowUNKNOWN OR OTHER
CrashFiled: Feb 2025

Unknown

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NHTSA #: 11645678
lowUNKNOWN OR OTHER
Filed: Feb 2025

my front window can shatter 3. there is a recall open up on it 4.no 5. yes the trim came off going down the highway and started flapping against my window and it sounded like gun shots My front window is making a god awful sound and the trim is coming loose and flapping.

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NHTSA #: 11644830
lowUNKNOWN OR OTHER
Filed: Jan 2025

While driving down the interstate, my right exterior a-pillar appliqué trim clip attachment became detached.

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NHTSA #: 11636501
lowUNKNOWN OR OTHER
Filed: Jan 2025

Water pump failed at 58,000 miles.

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NHTSA #: 11636022
lowUNKNOWN OR OTHER
Filed: Dec 2024

There is a lot fuel- fumes/odor entering the cab of the vehicle when exceling the speed.

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NHTSA #: 11632495
lowUNKNOWN OR OTHER,BACK OVER PREVENTION
Filed: Sep 2024

60 MPH y se calló 60 MPH and it stopped

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NHTSA #: 11613150
lowUNKNOWN OR OTHER
Filed: Feb 2024

Ford has a recall for the A pillar but my B pillar trim flew off. The other side was loose.

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NHTSA #: 11574089
lowUNKNOWN OR OTHER
Filed: Jan 2024

Today while driving on the highway, the windshield trim flew off at a high rate of speed. I am unsure as to which direction it went. The components that were holding it together have also cracked which worries me that it too will fly off.

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NHTSA #: 11565054
lowUNKNOWN OR OTHER
Filed: Nov 2023

My side pillar on the passenger side of my 2016 Ford Explorer door came off and I had to buy a new one. Now my A-Pillar on the drivers windshield has come off as I was on the freeway. This is safety issue for me and other drivers who may be struck.

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NHTSA #: 11554907
lowUNKNOWN OR OTHER
Filed: Sep 2023

The roof rail cover blew off going down the highway on saturday 9/23/23. I'm not sure if it hit any cars. I saw it fly off in my rearview mirror but there was nothing I could do.

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NHTSA #: 11546318
lowUNKNOWN OR OTHER
Filed: Sep 2023

Windshield trim on right side of windshield detached while driving and flew off behind the vehicle

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NHTSA #: 11543880
lowUNKNOWN OR OTHER
Filed: Sep 2023

While driving down the highway the passenger side A pillar windshield trim broke in half and flew backwards impacting passenger window. The broken piece of trim remain attached by a rubber seal. At highway speeds this caused the piece to impact the side window many times.

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NHTSA #: 11542015
lowUNKNOWN OR OTHER
Filed: Jun 2023

The windshield trim panel on passenger side suddenly flew off while I was driving on the highway. Apparently this is a focus of investigation already (Investigation: PE 23-001).

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NHTSA #: 11528345
lowUNKNOWN OR OTHER
Filed: Jun 2023

While driving at highway speed, about 70 MPH, passenger side window pillar trim separated and flew off of a 2016 Ford Explorer Limited. Do not know if part hit other vehicles. Vehicle has approx 78,000 miles.

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NHTSA #: 11527236
lowUNKNOWN OR OTHER
Filed: Jun 2023

The gear will not go into Park. I put the gear in Park and the car started to roll. I looked at the dashboard and it said it was in Reverse.

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NHTSA #: 11526500
lowUNKNOWN OR OTHER
Filed: May 2023

A piece of the windsheild pillar trim flew off at highway speed on the passenger side

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NHTSA #: 11521943
lowUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Apr 2023

I was traveling on I 95 at around 55 to 60 MPH when all of a sudden, the plastic trim on the side of the windshield the passenger side flew off cracked and started dangling over my passenger side window and mirror. The piece blocked my view of my mirror while I was traveling in the left lane approaching a left exit.

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NHTSA #: 11517948
lowUNKNOWN OR OTHER
Filed: Apr 2023

When I was driving at 55 MPH with a 25 MPH crosswind my windshield trim broke apart and got thrown into the on coming lane of traffic because the white retaining tabs holding the trim in broke and then some of trim held because of the attachment of rubber the rubber was torn a bit because of the trim ultimately failing.

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NHTSA #: 11517039
lowUNKNOWN OR OTHER
Filed: Apr 2023

Pillar Trim piece next to windshield on the passenger side flew off my car while driving the speed limit of 70 MPH on I-95 in Florida. The part flew off and hit the trailer of a tractor trailer in the neighboring lane. No one was hurt, but it's ridiculous that a trim piece that displayed no signs of damage would just fly off of the vehicle.

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NHTSA #: 11517078
lowUNKNOWN OR OTHER
Filed: Apr 2023

Right windshield trim panel flew off on the ighway.

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NHTSA #: 11516711
lowUNKNOWN OR OTHER
Filed: Apr 2023

right side trim of windshield broke off while driving on highway this past weekend. we heard a crack and then saw the trim flying behind us and then landing in middle of the road. lucky traffic was light and no one was directly behind us.

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NHTSA #: 11515588
lowUNKNOWN OR OTHER
Filed: Mar 2023

In 2020 the right windshield trim detached and flew from the car while driving down the interstate. I didn't know what happened and I thought maybe something hit my car. On March 22, 2023, while driving on the interstate, the left side detached and flew off the car into the left lane of the interstate.

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NHTSA #: 11513869
lowUNKNOWN OR OTHER,STRUCTURE
Filed: Feb 2023

Windshield trim pieces flying off while driving down the highway.

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NHTSA #: 11507652
lowUNKNOWN OR OTHER
Filed: Jan 2023

The driver windshield trim flew off my 2016 Ford Explorer as I was going down the highway. I saw where this has made the news and wanted my report included in it. Nobody was hurt and I was unable to retrieve the trim.

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NHTSA #: 11504742
lowUNKNOWN OR OTHER
Filed: Aug 2022

Both of my roof side rails have come off while driving down the road. This could have seriously harmed another driver behind me. There were no warnings of this.

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NHTSA #: 11477314
lowUNKNOWN OR OTHER
Filed: Jun 2022

Rear a/c lines and evaporator damaged due to corrosion from elements. Was told it would cost $2000+ and not covered under warrenty or extended warranty. This is odd because Ford knows its a problem and has issued other recalls for the same reason in the same location (rear) just to different parts.

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NHTSA #: 11469493
lowUNKNOWN OR OTHER
Filed: Feb 2022

deseo reportar mi caso. tengo una guagua Ford Explorer 2016. tendiendo aprox.

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NHTSA #: 11452370
lowUNKNOWN OR OTHER
Filed: Jan 2022

rear suspension issue, causes both rear tires to wear abnormally on outside edge. causes unstable handling. had the vehicle realighned twice, 4000 miles between alighnments.

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NHTSA #: 11446174
lowUNKNOWN OR OTHER
Filed: Dec 2021

When the SUV is warm there is a odor of something burning. Has been a couple of years now.

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NHTSA #: 11444603
lowUNKNOWN OR OTHER
Filed: Aug 2021

Extreme sulphur/rotten egg smell coming into the cabin. It also reeks of exhaust fumes that are making me nauseous and light headed. This comes out of the A/C and you can smell it when you exit the vehicle too.

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NHTSA #: 11430106
lowUNKNOWN OR OTHER
Filed: Feb 2021

You can smell exhaust in the cabin. It seems to be worse the higher the heater is turned up. It is irritating to the eyes.

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NHTSA #: 11395792
lowUNKNOWN OR OTHER
Filed: Feb 2021

2016 ford explorer smells like carbon monoxide inside of the vehicle when driving ,unable to drive due to being overcome with carbon monoxide.

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NHTSA #: 11391053
lowUNKNOWN OR OTHER
Filed: Oct 2020

While driving 52mph, cruise control set, clear weather, rural road, traveling straight - no incline or downhill...the vehicle suddenly downshifted to 2nd or 1st gear - thus decelerating rapidly. After a moment, it went back to being able to accelerate and maintain normally. 2016 explorer sport with 44k miles...I've had it for about a month.

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NHTSA #: 11366883
lowUNKNOWN OR OTHER
Filed: Oct 2020

While I was driving I started to get a strong smell of rotten eggs/sulfur that filled the cabin. It got so strong that I had to roll down the windows to air it out and it started to give me a headache. It happened again while driving back to my home that same day.

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NHTSA #: 11365986
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Aug 2020

Exhaust is getting into the cab of vehicle when under moderate acceleration to pass vehicles and when the window or windows are open it is even worse.

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NHTSA #: 11343765
lowUNKNOWN OR OTHER
Filed: Jul 2020

Getting very heavy fumes of exhaust inside the cab. Smells like exhaust or the catalytic converters. While in motion and then when getting back in the vehicle any time later.

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NHTSA #: 11337411
lowUNKNOWN OR OTHER
Filed: Jun 2020

Very soon after accelerating anywhere near full throttle we smell a burning type emissions smell within the cabin of the vehicle. It is most noticeable in the backseats but is alarming enough to where we need to open the windows every time we need to accelerate quickly.

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NHTSA #: 11327525
lowUNKNOWN OR OTHER,ENGINE
Filed: Feb 2020

Vehicle emits a strong exhaust / sulfur smell when accelerating or placing a load on the engine such as using a/c or driving uphill.

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NHTSA #: 11309801
lowUNKNOWN OR OTHER
Filed: Jan 2020

Strong smell of natural gas or exhaust entering the cabin. Seems to be coming in through the air vents. As that's where the smell is the most intense.

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NHTSA #: 11299477
lowUNKNOWN OR OTHER
Filed: Jan 2020

Propane smell into cabin of vehicle when vehicle is running and heat or AC is on. No matter if it's stationary or in motion, city, street or highway.

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NHTSA #: 11298307
lowUNKNOWN OR OTHER
Filed: Dec 2019

Going down hill at speed of 40km/h, then slow down for a red light stop, the gas RPM suddenly jumps to 3000rpm , even I stepped hard on the brake padel, that 3000rpm still existing and last for 5 seconds, then it back to normal of 900rpm.

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NHTSA #: 11283191
lowUNKNOWN OR OTHER
Filed: Nov 2019

Exhaust/rotten egg small inside and outside the car while it is running with heat on.

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NHTSA #: 11281786
lowUNKNOWN OR OTHER
Filed: Nov 2019

When I turn the heat on a horrible smell like rotten eggs comes in the vehicle. The odor is so strong it has caused headaches and has made me and family feel sick to our stomachs

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NHTSA #: 11277637
lowUNKNOWN OR OTHER
Filed: Jul 2019

Smell of sulfur or natural gas in the cabin, causing headaches and dizziness. The issue seems to be worsened if climate control fans are blowing. The issue occurs while driving or idling.

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NHTSA #: 11235291
lowUNKNOWN OR OTHER
Filed: Jul 2019

Carbon monoxide in car. I drive up to 8 hours a day fro my job. Over the past several months I've experience dizziness and nausea thought out the day and recently learned of co issues with ford explorers.

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NHTSA #: 11234296
lowUNKNOWN OR OTHER
Filed: Jul 2019

Tires - all 4 hanook tires dot # 5mnc 1a h (0216) 255/50/r20 treads have been chipping and peeling up resulting in unsafe conditions and excessive wear. These tires are clearly problematic tires and completely worn out at 20,000 miles. Manufacturer is aware if this resulting from new compounds (materials) used in manufacturing.

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NHTSA #: 11232259
lowUNKNOWN OR OTHER
Filed: Jun 2019

When sitting in park and placing my foot on the break to place the car in reverse, it does not want to go into gear and there is a delay. Then the car jolts aggressively into reverse. The longer I sit with my foot on the break before engaging out of park into reverse, the longer the delay into gear and the stronger the jolt.

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NHTSA #: 11219589
lowUNKNOWN OR OTHER
Filed: May 2019

My 2016 ford explorer cabin has been filling with co I purchased a co detector a month ago after feeling sick while driving on multiple occasions. Today the co detector read 15 with no air on. Yesterday it read 18 with air conditioning on.

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NHTSA #: 11209423
lowUNKNOWN OR OTHER
Filed: Apr 2019

Very strong sulfur smell inside the cabin when the heat or vent is turned on with outside air. Smell disappeared when it was switched to recirculate the inside air.

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NHTSA #: 11204788
lowUNKNOWN OR OTHER
Filed: Mar 2019

I have had my ford explorer for almost two months and just took my first long trip. I traveled 6 hours in the car stopping twice for rest stop breaks. About 4 hours into the trip I began experiencing dizziness and nausea.

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NHTSA #: 11190573
lowUNKNOWN OR OTHER
Filed: Feb 2019

Carbon monoxide inside the cabin

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NHTSA #: 11181727
lowUNKNOWN OR OTHER
Filed: Feb 2019

Every time I drive the explorer I get terrible headaches. My 11 year old daughter complains of the same thing. Have to keep windows cracked to let bad smell out of the cabin.

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NHTSA #: 11180573
lowUNKNOWN OR OTHER
Filed: Feb 2019

The rear windshield shattered without any object coming into contact with it.

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NHTSA #: 11176614
lowUNKNOWN OR OTHER,ENGINE
Filed: Dec 2018

Rotten egg sulfer smell during acceleration up hills or fast acceleration, had ford recall upgrades and smell still there

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NHTSA #: 11162772
lowUNKNOWN OR OTHER
Filed: Dec 2018

For the last 5 days there has been a strong exsaust smell in the cabin bad enough you have to roll the windows down and get a headache ! You smell it driving and a string smell when you are sitting and turn the car off

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NHTSA #: 11155538
lowUNKNOWN OR OTHER
Filed: Oct 2018

Carbon monoxide poisioning. Level was 7.2 when I went to er.

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NHTSA #: 11144439
lowUNKNOWN OR OTHER
Filed: Aug 2018

Our vehicle has 13451 miles. The factory tires hankook 255/50r20 105h ventus s1 noble 2 are scaling on all four tires to a degree.

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NHTSA #: 11121706
lowUNKNOWN OR OTHER
Filed: Aug 2018

When car does a hard acceleration an odd smell is projected through the vehicle and smells like gas fumes. When car gradually accelerates this issue does not happen.

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NHTSA #: 11120924
lowUNKNOWN OR OTHER
Filed: Aug 2018

Oem hankook tires tires have begun disintegrating around 20k miles

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NHTSA #: 11118940
lowUNKNOWN OR OTHER
Filed: Jul 2018

I have been getting very sick for over the past year and recently realized it is when I go anywhere. Nausea, chills, headache, confusion, weakness, dizziness.I have a 23 month old daughter in the car with me who would be affected by this also. I had no idea that it could be the car making us sick until we looked it up online and saw there was a carbon monoxide issue with this car.

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NHTSA #: 11111994
lowUNKNOWN OR OTHER
Filed: Jul 2018

Exhaust smell comes through AC system when ascending uphill at higher RPM. Had in service shop before for this issue but it still exists. Time for you guys to man up and make ford responsible for fixing their crap car.

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NHTSA #: 11110172
lowUNKNOWN OR OTHER
Filed: Jul 2018

The car had not yet had the customer satisfaction service for the plugs and seals completed. I had not noted any exhaust odors in the car and had not problems during many all day drives. After an 11 hr drive this week with the AC on the whole time (not on recirculating), I had many symptoms of co exposure (headache, dizzy, nausea) and all 3 of my dogs wer affected (poor appetite, lethargic).

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NHTSA #: 11109800
lowUNKNOWN OR OTHER,ENGINE
Filed: May 2018

There is a rotten egg smell everytime we accelerate at a high speed when the ecoboost is used. I've taken it to ford to have seals checked and the smell is still there. My toddler complains of headaches everytime we're in the vehicle and I've had nausea several times.

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NHTSA #: 11093528
lowUNKNOWN OR OTHER
Filed: Apr 2018

Both horns are dead.

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NHTSA #: 11089210
lowUNKNOWN OR OTHER
Filed: Feb 2018

We now drive with windows partially open due to carbon monoxide exhaust gas entering the passenger compartment of our 2016 ford explorer. We are assuming that the exhaust manifolds are the problem.

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NHTSA #: 11074311
lowUNKNOWN OR OTHER
Filed: Feb 2018

In october 2017 I started experiencing headaches, lung congestion, sinus drainage and overall fatigue. I normally work out at the gym 4 or 5 days a week but got to the point that I was coughing to much to exercise. Mt blood pressure went up as well as my blood sugar levels.

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NHTSA #: 11072503
lowUNKNOWN OR OTHER
Filed: Feb 2018

If you want to know what is going on with your ford explorer, go to fordexplorernightmare.com. Read the 2 key documents and leave your story!

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NHTSA #: 11072074
lowUNKNOWN OR OTHER
Filed: Feb 2018

The last (3) times my son has been in our 2016 ford explorer he has vomited. He is 2.5 years old and we have a daughter on the way in 2-3 weeks. It is just now clicking that this is probably a co2 issue since he is always fine once he gets out of the car.

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NHTSA #: 11071859
lowUNKNOWN OR OTHER
Filed: Jan 2018

My family is getting sick while in the car. Adults with symptoms of dizziness and nausea. Children with symptoms of nausea, headaches and vomiting.

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NHTSA #: 11066148
lowUNKNOWN OR OTHER
Filed: Jan 2018

Anytime I accelerate to highway speeds, a strong exhaust odor fills the passenger cabin. I was told it was nothing to worry about but now I saw a news article that raised new concerns and suggested reporting this issue if present.

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NHTSA #: 11065027
lowUNKNOWN OR OTHER
Filed: Jan 2018

The interior of the car fills with exhaust smells. It is overpowering and has caused nausea and headaches in myself as well as my two older children. I am not sure how it is affecting my 3 month old.

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NHTSA #: 11064562
lowUNKNOWN OR OTHER
Filed: Jan 2018

Car has smelled awful since leasing. Being gassed with carbon monoxide every time I drive it. Took in for recall to varsity lincoln.

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NHTSA #: 11064645
lowUNKNOWN OR OTHER
Filed: Dec 2017

Smelling exhaust odors in the occupant compartment. Concerns about exposure to carbon monoxide. Smell is worse when car is stationary and when heater is on.

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NHTSA #: 11055510
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2017

Car smells strongly like natural gas inside cabin when driving, and when sitting still - eyes burn, throat sore, headache after driving it for 5 mins or more.

NHTSA #: 11055125
lowUNKNOWN OR OTHER
Filed: Nov 2017

Carbon monoxide issue into the cabin of the vehicle

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NHTSA #: 11046587
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2017

Strong emissions smell that is causing dizziness and major headaches when we drive it.

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NHTSA #: 11034387
lowUNKNOWN OR OTHER
Filed: Oct 2017

Fumes in cabin on highway and city ! Need to row windows down to get the fumes out! Has been happening since new 10/30/2015

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NHTSA #: 11034467
lowUNKNOWN OR OTHER
Filed: Oct 2017

I am discovering every I drive my 2016 ford explorer I am getting headaches. My wife drove and she begin to have terrible headaches. When my children rode with me they felt nauseated.

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NHTSA #: 11033496
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2017

When I fill up the tank the miles varies every time. Also, there is a smell in the car when I drive. I have to open the windows to get rid of the smell.

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NHTSA #: 11031994
lowUNKNOWN OR OTHER
Filed: Oct 2017

Strong exhaust odor in cabin when accelerating hard.

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NHTSA #: 11031851
lowUNKNOWN OR OTHER
Filed: Sep 2017

When accelerating we get a very strong exhaust smell in the passenger cabin.

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NHTSA #: 11030622
lowUNKNOWN OR OTHER
Filed: Sep 2017

Emission odor entering cabin during acceleration

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NHTSA #: 11030661
lowUNKNOWN OR OTHER
Filed: Sep 2017

Terrible smell in cabin of exhaust (burning) upon acceleration.

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NHTSA #: 11025504
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2017

When accelerating or going up incline car starts to smell like carbon monoxide (like the heater is on). Circulation is within car. In order to get out must put on outside circulation and roll down windows.

NHTSA #: 11025358
lowUNKNOWN OR OTHER
Filed: Sep 2017

El dia 12 de agosto lleve mi carro al department de service en carmax en killeen,tx por el problema de monoxido de carbono.

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NHTSA #: 11024583
lowUNKNOWN OR OTHER
Filed: Sep 2017

Carbon dioxide warning. don't feel safe driving the vehicle, want to return and a deserve all funds returned. What is being said on the national news is absurd and if ford know about this and putting my life and my family's lives at risk.

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NHTSA #: 11022385
lowUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust fumes coming thru AC vents under acceleration. Heavy odor of sulfur in cab!

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NHTSA #: 11019778
lowUNKNOWN OR OTHER,ENGINE
Filed: Aug 2017

When speeding up to pass or accelerating rapidly you smell fumes in the car which make you sick and light head

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NHTSA #: 11015684
lowUNKNOWN OR OTHER
Filed: Aug 2017

Foul, sulfur like smell in the cabin while using a/c w/ cabin air re-circulation on. Travelling at highway speeds..

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NHTSA #: 11015434
lowUNKNOWN OR OTHER
Filed: Aug 2017

The vehicle puts off a strong odor through the air system when accelerating uphill or driving at higher rpms. The smell resembles a sulfur type smell in the cabin.

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NHTSA #: 11015071
lowUNKNOWN OR OTHER,ENGINE
Filed: Aug 2017

Under acceleration, there is an exhaust small inside the vehicle, and I've measured carbon monoxide levels up to 19 ppm.

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NHTSA #: 11013844
lowUNKNOWN OR OTHER
Filed: Aug 2017

Strong exhaust smell entering the vehicle at speeds of 60 MPH or more on the highway.

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NHTSA #: 11014033
lowUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust smell entering vehicle upon brisk acceleration.

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NHTSA #: 11013517
lowUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust fumes entering vehicle during acceleration.

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NHTSA #: 11012941
lowUNKNOWN OR OTHER,ENGINE
Filed: Aug 2017

When driving the car, upon accelerating, even with the circulating air on, the fumes are very strong coming into the cabin of the car. Also, when first starting the car with the a/c on, there is a very sour/stale odor coming from the vents. We made a 2 hour trip, and after being in the car that long, I had a bad headache and felt nauseated from the fumes.

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NHTSA #: 11012951
lowUNKNOWN OR OTHER
Filed: Aug 2017

When accelerating to merge onto the highway it smells as if exhaust fumes are entering the cabin. I don't believe this is safe or healthy if in fact I'm breathing exhaust fumes. Please review and advise.

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NHTSA #: 11012950
lowUNKNOWN OR OTHER
Filed: Aug 2017

When accelerating exhaust fumes fill the cabin

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NHTSA #: 11012632
lowUNKNOWN OR OTHER
Filed: Aug 2017

Exhaust fumes coming into cabin, causing burning of eyes and nose, head aches, and nausea.

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NHTSA #: 11012332
lowUNKNOWN OR OTHER
Filed: Aug 2017

Smell of rotten eggs upon acceleration

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NHTSA #: 11012380
lowUNKNOWN OR OTHER
Filed: Aug 2017

Loss of consciousness while driving the vehicle. I saw a news report that NHTSA was looking into the issue and it could be related. The vehicle was in motion with the a/c on and windows up while driving on a city street.

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NHTSA #: 11011998
lowUNKNOWN OR OTHER
Filed: Aug 2017

Beginning in february 2017, my 2016 ford explorer began to smell like sulfur or mold whenever I start the car. I suspected it was an AC coil issue, but there was no problems with this. I would like to submit my complaint as part of the ongoing exhaust investigation into the ford explorers carbon monoxide issue.

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NHTSA #: 11012082
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2017

Carbon monoxide and gasoline smell in cabin

NHTSA #: 11011664
lowUNKNOWN OR OTHER
Filed: Jul 2017

Carbon monoxide inside car, causing sleepiness of sleep!

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NHTSA #: 11011871
lowUNKNOWN OR OTHER
Filed: Jul 2017

Exhaust gas smell in cabin when accelerating

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NHTSA #: 11011415
lowUNKNOWN OR OTHER
Filed: Jul 2017

Possible carbon monoxide infiltration. I was sitting in the car with the engine running waiting for my wife while she was shopping. I suddenly got a headache and became dizzy.

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NHTSA #: 11011194
lowUNKNOWN OR OTHER
Filed: Jul 2017

Yes I am having huge coughing fits and lightheadedness and exhaust fume smell entering my cabin on new 2016 ford explorer I purchased. I am experincing headaches as well after driving long trips. Both on street normal and highway travel

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NHTSA #: 11011215
lowUNKNOWN OR OTHER
Filed: Jul 2017

Fumes and odor in cabin following acceleration; sickening smell; must roll down windows

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NHTSA #: 11011247
lowUNKNOWN OR OTHER
Filed: Jul 2017

We are experiencing an ongoing smell of exhaust in the cabin of our 2016 ford explorer. The smell is noticeable in different conditions, but two conditions seem to always be in place - when accelerating and when the recirculate option is on.

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NHTSA #: 11011263
lowUNKNOWN OR OTHER
Filed: Jul 2017

Consistent engine exhaust odors in the cabin after acceleration.

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NHTSA #: 11005604
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2017

My stock (unaltered) 2016 ford explorer sport with ecoboost engine emits a rotten egg, sulfur-like odor into the passenger cabin upon full throttle acceleration. This condition does not occur during normal (less than full throttle acceleration) driving. This condition occurs only during full throttle acceleration and is replicable.

NHTSA #: 11005080
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2017

Every time I step on the gas to accelerate quickly, the inside of my car starts to smell like smoke or something is burning. I have to lower my windows for about a minute to clear the air out. It has been going on for months.

NHTSA #: 11005164
lowUNKNOWN OR OTHER
Filed: Jul 2017

Under acceleration, a very strong "rotten egg" odor enters the vehicle's cabin. The odor is so foul that it has at times caused headache and/or a queasy feeling. This happens continuously on and off the highway, only under acceleration.

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NHTSA #: 11003639
lowUNKNOWN OR OTHER
Filed: May 2017

Exhaust fumes enter cabin thru air vents when the car is in heavy acceleration and air is on recirculate.

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NHTSA #: 10983339
lowUNKNOWN OR OTHER
Filed: Mar 2017

Strong exhaust fume smell in cabin after short, rapid, acceleration or when the car drives up an incline.

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NHTSA #: 10967113
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Mar 2017

Noticed a month after purchase of new car, cabin filled up with gas smell entering freeway. Spoke to car salesman.(had just filled car with gas & w/capless system I connected the dots, thought that's why it happened & spoke to salesman. Then next time I had to rev the engine to accelerate/pass, it happened with 1/4 tank gas.

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NHTSA #: 10965736
lowUNKNOWN OR OTHER,ENGINE
Filed: Feb 2017

Carbon monoxide: I have been smelling an exhaust like smell in my car since I purchased it brand new. For awhile, I assumed it was new car chemicals burning off from the engine etc. However, over time I still was presented with this odor.

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NHTSA #: 10957642
lowUNKNOWN OR OTHER
Filed: Feb 2017

Exhaust/odor in cabin. After vehicle is warm, not necessarily at high rate of excelleration or speed. Concentration is high enough for headache, watery eyes and urgency to seek fresh air.

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NHTSA #: 10957718
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2017

When accelerating, my cabin fills up with exhaust fumes. It doesn't do it as bad when it is cold outside but when it is hot, it is really bad. It has been to ford several times and they performed the technical bulletins on the car.

NHTSA #: 10955752
lowUNKNOWN OR OTHER
Filed: Feb 2017

Exhaust smell when running the rear air conditioning system. Seems to occur when at higher rates of speed, 60+ MPH with RPM 3k+. Exhaust smell is isolated to the rear AC system when recycled air is turned on.

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NHTSA #: 10956050
lowUNKNOWN OR OTHER
Filed: Feb 2017

While driving the car on the freeway and under acelleration there is a horrible exhaust smell that makes my kids and myself nautious. It also gives me constant headaches. I didn't realize what was happening until my husband got in the car for the first time and noticed the exhaust smell

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NHTSA #: 10956121
lowUNKNOWN OR OTHER
Filed: Feb 2017

Strong odor of gas/exhaust in car during driving and after start continues while driving. Updated 06/06/17*lj *cn

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NHTSA #: 10955433
lowUNKNOWN OR OTHER
Filed: Feb 2017

Several times when driving two of my children ages 2 and 10 complained of a bad smell coming from the third row seating. They both became strangely ill, but only my 2yo began vomiting. My 10 to complained of being light headed during several long trips.

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NHTSA #: 10954621
lowUNKNOWN OR OTHER
Filed: Feb 2017

Above 60 MPH, when accelerating to pass another vehicle or climbing up a grade, if the engine downshifts to a lower gear, a strong exhaust odor enters the cabin. When the vehicle's operation returns to normal, the odor dissipates within about 15 seconds. The entire event is over within a minute.

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NHTSA #: 10954623
lowUNKNOWN OR OTHER
Filed: Feb 2017

As with other ford explorer vehicles, there is a strong smell while accelerating, like bad exhaust fumes or something like that.

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NHTSA #: 10954797
lowUNKNOWN OR OTHER
Filed: Feb 2017

Carbon monoxide smell is prevalent in the cabin especially while AC unit is circulating. Smells sour or like rotten eggs. I've owned the car less than 6 months and use it for business travel, spending many hours at a time in the car.

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NHTSA #: 10954858
lowUNKNOWN OR OTHER
Filed: Feb 2017

Exhaust fumes (carbon monoxide) is coming into the cabin under heavy acceleration. It doesn't matter whether the AC is on or off. Usually happens when merging onto the freeway.

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NHTSA #: 10954396
lowUNKNOWN OR OTHER
Filed: Feb 2017

Exhaust gas smell inside cabin. Primary driver has been experiencing headaches. Vehicle has 6,000 miles on it.

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NHTSA #: 10954387
lowUNKNOWN OR OTHER
Filed: Nov 2016

Exhaust is seeping into the cabin with the AC recirc button engaged. This is the same problem that is occurring to the 2015 and prior model years.

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NHTSA #: 10927211
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2016

When accelerating over 3500 RPM smoke gases come inside the cabin it started when I acquired the vehicle and hasn't stopped ever since

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NHTSA #: 10915335
lowUNKNOWN OR OTHER
Filed: Sep 2016

When accelerating beyond 3000 RPM, exhaust gases are allowed into vehicle cabin. No fix from ford as of yet.

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NHTSA #: 10908656
lowUNKNOWN OR OTHER
Filed: Jul 2016

The 2016 model also has the odor from the ventilation which is investigated now. The odor occurs during driving at regular methods after the engine can heat up for a few miles. This "new car" smell was called regular heating of new parts by the salesman but now it has been 3000 miles and he odor is still happening.

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NHTSA #: 10883161
lowUNKNOWN OR OTHER,ENGINE
Filed: Jul 2016

Burning exhaust smell entering into cabin of car when car is under hard acceleration/full throttle. Especially noticeable when accelerating onto a highway or climbing steep hills. This burning exhaust smell makes all passengers feel sick by affecting your respiratory passageways leaving a lump in your throat, burning your eyes, giving you a headache, and making you feel nauseous.

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NHTSA #: 10882823
lowUNKNOWN OR OTHER
Filed: Mar 2016

Cabin fills with carbon monoxide during uphill grade through AC unit. Or engine under load. 3000-4000 RPM creates sulfur rotten egg smell in cabin.

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NHTSA #: 10840008

Other 2016 Ford Explorer Issues