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2016 Ford Explorer Seats Problems

23 owner-reported seats complaints from NHTSA data

23
Complaints
2
Recalls
Jan 2022Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Seats Recalls (2)

RECALLCampaign #16V475000

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Fix: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.

RECALLCampaign #17V767000

SEATS

Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.

Fix: Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.

Owner Complaints (23)

criticalSEATS
Filed: Jan 2024

The heated seats went out. Took to mechanic shop, the wires burned out and also melted the fuse box. All that has to be replaced.

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NHTSA #: 11567847
criticalSEATS
Filed: Apr 2023

The contact owns a 2016 Ford Explorer. The contact stated that after noticing that the seat heaters were inoperable, he saw that the heated seat module connector had melted. The contact also stated that the front passenger’s side seat controls were inoperable.

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NHTSA #: 11517131
criticalSEATS
Filed: May 2018

I have owned my vehicle for two weeks and already I have noticed a huge safety issue with the vehicle. The automatic third row seats that use the buttons located on the left wall are completely unsafe! Once engaged there is absolutely no way to stop it from moving.

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NHTSA #: 11092320
criticalSEATS
Filed: Apr 2016

Tl* the contact owns a 2016 ford explorer. While the vehicle was parked, the contact's mother accidentally pushed the seat button and it caused the seat to collapse, snap down, and flip to the other side. The contact's mother became caught in the seat and sustained bruises.

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NHTSA #: 10855143
highSEATS
Filed: Oct 2019

3rd row seats stopped working, seats stuck in stowed position (so I can't get to my spare tire.) no motor sounds, rear interior lights also stopped working. We haven't used the stow feature so much that it should cease to function. We have replaced the fuse, no change.

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NHTSA #: 11268806
mediumSEATS,VISIBILITY/WIPER
Filed: Mar 2025

Driver seat moves all the way forward on its own and the side view mirror moves out of range. This has happened while in the seat and car running. It happens intermittently.

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NHTSA #: 11651232
mediumSEATS
Filed: Jan 2023

The contact owns a 2016 Ford Explorer. The contact stated that the third -row passenger’s side seat was not properly secured to the floor of the vehicle. The contact indicated that an unknown part used to attach the seat to the floor had fractured and the seat was no longer secured to the floor.

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NHTSA #: 11501500
mediumSEATS
Filed: Dec 2022

Vehicle right passenger area receives no heat, either from front heat vent nor does the seat heater function. Dealer replaced seat heat mechanism(s) that required software update. Update failed to resolve the problem.

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NHTSA #: 11496894
mediumSEATS
Filed: Jun 2022

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front seat inadvertently moved back and forth. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer.

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NHTSA #: 11471604
mediumSEATS
Filed: Jan 2022

The contact owns a 2016 Ford Explorer. The contact indicated that the rear power-folding third-row passenger’s side and driver’s side seats would not properly fold down and remain secured. The vehicle was taken to the local dealer who was unable to determine the cause of the failure.

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NHTSA #: 11446572
mediumSEATS
Filed: Apr 2021

Tl* the contact owns a 2016 ford explorer. The contact stated that at start-up, the driver's side front seat independently adjusted, trapping the contact up against the steering wheel. There was no warning light illuminated.

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NHTSA #: 11406703
mediumSEATS,UNKNOWN OR OTHER
Filed: May 2019

The location of the controls for the third row seats is a problem. When the seats are down, the buttons face the interior of the car and can be bumped by cargo. Once the seats start to move, there is no way to stop them.

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NHTSA #: 11217090
mediumSEATS
Filed: Jun 2018

Tl* the contact owns a 2016 ford explorer. The contact received notification of NHTSA campaign number: 17v767000 (seats); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11099233
mediumSEATS
Filed: Apr 2018

Tl* the contact owns a 2016 ford explorer. The contact received notification of NHTSA campaign number: 17v767000 (seats); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11082553
mediumSEATS
Filed: Mar 2018

Tl* the contact owns a 2016 ford explorer. The contact received notification of NHTSA campaign number: 17v767000 (seats) however when the dealer (russ milne ford, 24777 hall rd, macomb, mi 48042, (586) 948-7700) was contacted and informed the contact that the recall repair may take 1.5 day to complete but the dealer refused to provide a loaner vehicle.

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NHTSA #: 11081586
mediumSEATS
Filed: Aug 2017

Incident #1 7/11/2017 ford motor cas #12918168 service to repair the navigation unit parked @ my home on front slope drive hours later I started vehicle side mirrors on both sides began opening & closing uncontrollably my driver seat began moving unstoppably forward tried the seat control panel on the driver door & tried ignition off & on completely pinned my knees against the dash upper body against the steering wheel at some point the back of the seat fall backwards enough to allow me to crawl out dealership made numerous attempts to rectify but a mystery how seat reverted to factory settings returned w/ no repairs made disabled door control so that it would be safe to drive until a resolution with ford motor could be made on 7/13 discovered the seat was not in fact disabled on 7/14/2017 dealership came out to my home did adjustments to seat & declared it safe to drive.

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NHTSA #: 11020900
mediumSEATS
Filed: May 2016

A sharp metal piece protrudes from the third row seat on the left hand side making it unsafe to sit in third row. Dealer calls it a spring retainer. Dealer states it pops out due to having items in trunk while folding or raising the third row seat.

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NHTSA #: 10870851
mediumSEATS,ENGINE
Filed: Mar 2016

Had my ford explorer 6-mo's and was driving with family approx 45-MPH in traffic on a main street when the gas padel just stop working had to try to get to side of road, very dangerous !! Car was at ford dealer getting fixed from 3/14- 3/25 , it needed a new throttle body air intake, (at4z*9e926*b ) and motor asy.

NHTSA #: 10852838
mediumSEATS
Filed: Dec 2015

Purchased a new 2016 ford explorer xlt in august 2015. When vehicle was ready for pick up we noticed that the driver side middle row seat material was pulled away from the foam cushion. The selling dealer said they would put a warranty claim into ford to get the seat fixed.

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NHTSA #: 10808487
lowSEATS
Filed: Oct 2021

The driver seat advanced forward after hitting the preset button but did not stop. I was crushed between the steering wheel and the dash. There was only 3 inches between the seat and the dash for my knees.

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NHTSA #: 11437330
lowSEATS
Filed: Sep 2021

Plastic drivers seat mounting components have failed causing drivers seat to rock back & forth. Concerned that remainder of seat mounting system will fail and I will go through the windshield during a hard brake stop or cause me to swerve and hit or kill someone else.

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NHTSA #: 11432410
lowSEATS
Filed: Mar 2020

Drivers seat rocks like it is loose

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NHTSA #: 11319394
lowSEATS
Filed: Mar 2016

My wife wt. Is approx 155lbs the drive seat has been fraying since the first month we picked up the car on oct 22. 2015 and has been getting worst nothing has torn it.

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NHTSA #: 10852839

Other 2016 Ford Explorer Issues