2013 Ford Explorer Seats Problems
3 owner-reported seats complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (3)
Heated and cooled seats stopped working with no warning.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE THIRD ROW SEATS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FRONTIER FORD (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (408) 241-1800) WHERE IT WAS DIAGNOSED THAT THE SEAT MOTOR AND SEAT HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. AN ENGINEER WAS INFORMED ABOUT THE FAILURE, BUT NO ACTION WAS TAKEN. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, (408) 215-9949), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS INVALID.
FORD EXPLORER LIMITED WITH 2ND ROW CAPTAIN'S CHAIRS. THERE IS A BUTTON TO PUSH THAT LOWERS THE SEATBACK. THE SEATBACK COMES FORWARD WITH AN EXCESSIVE FORCE THAT COULD POSSIBLY CAUSE INJURY, ESPECIALLY TO A CHILD. THIS MOTION SHOULD BE DAMPERED TO PROVIDE A SAFE LOWERING OF THE SEATBACK. MY ADULT DAUGHTER WAS IN THE PROCESS OF LOWERING THE SEATBACK WHEN SHE WAS STRUCK IN THE HEAD. SHE SUFFERED A HEADACHE THAT LASTED TWO DAYS. I HAVE CONTACTED FORD MOTOR COMPANY, BUT THEY HAVE IGNORED MY CONTACT. *TR