2013 Ford Explorer Engine Problems
191 owner-reported engine complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (191)
The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked unattended and turned off for a few hours, it caught fire. There were no warning lights illuminated prior to the failure. The fire department extinguished the fire. There were no reported injuries airbag deployment or crash. The vehicle was towed to a police tow lot. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who assisted with a claim. The failure mileage was approximately 250,000.
Recently, I experienced a catastrophic water pump failure that has resulted in extensive damage to my vehicle’s, a 2013 Ford Explorer equipped with a cyclone engine, engine and turbocharger Details of the Incident According to Ford of Englewood, NJ, the water pump failure in my Explorer caused coolant to seep into the oil pan, mixing with other fluids. This has resulted in the need for a complete replacement of both the engine and turbocharger, at an estimated cost of $15000. See diagnostics attached. I recently discovered there have been several class action lawsuits launched regarding this exact problem. The vehicle is currently with the service department at Ford of Englewood. As mentioned above it has been diagnosed as premature water pump failure resulting in catastrophic engine damage. Luckily this issue presented its self at engine turnover, however had the failure occurred at speed on the highway the results could have been extremely dangerous indeed, not just to myself but to other unsuspecting road users. MOST concerning is that NO warning lamps or warning gauges were activated until well after the exhausts started spewing thick white smoke, and then only the check light flicked on but went off again after a few minutes. At which time i IMMEDIATELY contacted Ford of Englewood to book a diagnostic. As I non mechanically minded consumer I could never of guessed the extent of the damage.
The contact owns a 2013 Ford Explorer. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed but the cause of the failure was not yet determined. The check engine warning light was reset, and the contact was informed that the check engine warning light was due to the air filter that needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact purchased a scanner to check on the codes herself. The contact retrieved a code related to the catalytic converter. The vehicle was then taken to an independent mechanic where it was confirmed that the catalytic converter had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,000.
The engine water pump started leaking heavily (as discovered later) and the engine overheated in traffic. Since the water pump is located inside the engine, i have bee quoted an astronomical repair estimate of at lease $2,500 (including the parts) just to fix the water pump!! That is completely insane and apparently a design flaw, in my opinion, that I think the manufacturer should be responsible for.
The contact owns a 2013 Ford Explorer. The contact stated while driving, the contact noticed a strong unusual odor in the interior of the vehicle. The contact stated that the air conditioner was on, and the odor came through the vents. In addition, the contact stated that he and his minor child developed a headache and became nauseous. Medical attention was not sought as of yet. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but did not assist. The contact researched and discovered Customer Support Program 19N05, which had a similar failure description. However, the contact was informed that the repair was completed on the contact's vehicle on February 5, 2020. The contact t was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 157,625.
The contact owns a 2013 Ford Explorer. The contact stated while driving at various speeds, the vehicle was leaking coolant. There were no warning lights illuminated. The contact added additional coolant as necessary. The vehicle was taken to an independent mechanic, who determined that the water pump was leaking and needed to be replaced. The contact called the local dealer, who stated there was no recall coverage for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
The contact owns a 2013 Ford Explorer. The contact stated while the vehicle was parked, the coolant temperature warning light was illuminated. The contact stated that while driving to the nearest independent mechanic to add coolant to the vehicle, the engine was running rough as if the vehicle would stall. The contact pulled over and parked the vehicle. The contact walked to the independent mechanic and purchased coolant to add to the coolant reservoir. The vehicle operated as needed; however, the check engine warning light was illuminated. The vehicle was taken an independent mechanic, where it was diagnosed that the water pump had failed and needed to be replaced. The vehicle was then taken to the dealer, where the same assessment was made, and a cost for the repair was performed. The vehicle was not repaired. The manufacturer was notified of the failure and offered to trade the vehicle. The failure mileage was approximately 144,300.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the water pump. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 93,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at approximately 40 MPH, an unknown message and warning light were illuminated. The contact pulled to the side of the road and turned off the vehicle. The contact waited 4 hours for the vehicle to cool down and then refilled the vehicle with coolant before successfully restarting the vehicle. The vehicle was taken to three different independent mechanics to be diagnosed and the contact was informed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
The contact owns a 2013 Ford Explorer. The contact stated that anti-freeze was leaking from the vehicle. While driving at unknown speeds, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who replaced the water pump. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
The contact owns a 2013 Ford Explorer. The contact stated when his wife was driving the vehicle she became sleepy from the exhaust fumes. The contact stated his wife would feel fine when she was not in the vehicle. The were no warning lights illuminated. The vehicle was taken to a local mechanic who informed the contact's wife to drive with the windows down and not to drive passengers. The vehicle was not repaired, but the mechanic discussed replacing both exhaust manifolds. The manufacturer was made aware of the failure and referred the contact to NHTSA Hotline for assistance. The approximate failure mileage was 119,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at approximately 50 MPH, the vehicle started shaking abnormally. Additionally, the contact stated that the A/C unit was inoperable. The vehicle was taken to the dealer where it was diagnosed that the air compressor and the CV joint had failed and needed to be replaced. The vehicle had not been repaired by the dealer. The vehicle was then taken to an independent mechanic where it was diagnosed that there was a leak of Freon. The mechanic also diagnosed that there was a strong odor of carbon dioxide coming into the cabin of the vehicle. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000.
The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, he became aware that there was water leaking from the vehicle onto the ground. The contact stated the vehicle was taken to the dealer to be diagnosed. The contact was informed that the water pump had failed and needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000. The VIN was unavailable.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at 30 MPH, the engine shut off inadvertently. The contact was able to pull to the side of the road. The power train warning light was illuminated. There was no further information provided. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
The contact owns a 2013 Ford Explorer. The contact stated that there was a loud squeaking sound coming from the front end of the vehicle. The contact then became aware that there was coolant leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the water pump had failed and needed to be replaced. The vehicle had not been repaired. The contact called the dealer and was informed that the failure was a known issue. The contact was referred to NHTSA Hotline to file a complaint. The manufacturer was not made aware of the failure. The approximate failure mileage was 165,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving approximately 60 MPH, the engine overheated warning light was illuminated. The vehicle also started sputtering. The contact pulled over to the side of the road and waited approximately 10 minutes before restarting the vehicle. The contact drove the vehicle to a nearby certified mechanic who diagnosed that the water pump had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000. The contact is requesting to be reimbursed for the water pump repair for the vehicle.
Faulty water pump causing coolant loss and engine shutting off in traffic!
My water pump started leaking coolant. My reservoir leaks out from night until morning being parked. Engine has always been maintained and it seems to be a faulty part. I saw where Ford had to replace a big number of faulty water pumps by recall and lawsuits. Mine never has been took in for a recall. Please help with this or do you think I need to call my attorney?
I’d first like to say whoever designed this water pump seriously needs a new job. I brought my car into the shop a year ago for an AC replacement, where it was brought to my attention that there was a small water pump leak. I couldn’t afford to have it fixed and was told to keep coolant in it until I can have it fixed. I was quoted $3000 to fix it, WHILE at an event at a local ford dealership I was putting coolant in my car when a lady with the EXACT same car next to me said she just had to pay $3000 to have hers fixed the week before. This is apparently an issue that goes refuses to acknowledge or replace for their customers. $3000 for a family with 4 kids is very hard to save up, so again I just kept up with my coolant. Going down the interstate last week my engine locked up, with my wife and 4 kids in the car. The water/coolant mixed with the engine oil because of where it’s placed. $5000 fix to replace the entire motor with a used engine. We are not under warranty and our lives were at stake because of a faulty water pump that is being IGNORED by ford. Not only are we now out of a car, but we have to figure out how to come up with $5000 to fix a major problem because of fords terrible placement of a faulty water pump. Avoid these cars at all costs and don’t hold your breath to get any help from them pertaining to something that should’ve been recalled by now!
Driving down the street to my house at 25mph. Suddenly there was a ticking sound coming from under the hood. I pulled into my driveway shutoff the vehicle and looked under the hood. The engine had not overheated, it hadn’t even revealed a maintenance code. I checked the oil and noticed that the color was not as dark as it should be and seemed like there was a lot of air bubbles in the oil. I allowed the vehicle to cool down an hour drained the oil and it was the consistency of chocolate milk, and coolant leaking. Took it to a Ford dealership, they say the engine is a total loss due to water pump failure even though it wasn’t run or driven any Significant distance after the water pump failed. There are no safety recalls, there was no warning, and now I’m left with only purchasing another engine or vehicle. Numerous other have reported similar experiences. This is the result of faulty design and Ford should be held accountable.
My explorer has 120000 miles and water pump started going bad. Bought parts to get it fixed. $80 for pump, $300 for timing chain kit due to it being a stupid internal chain driven pump. $1200 labor to break motor down just to change an $80 part. Less than 28 days, was pulling out of driveway. Went about 50 feet and Chain breaks locking motor up ruining motor due antifreeze leaking into motor from where internal water pump was going bad Originally. Now have to pay additional $3000 for a new motor due to internal pump. Please help. An internal water pump is the most stupid idea they ever came up with. Too many critical parts were tied in to this part. Would’ve been easier for it to be external with a serpentine belt driving it. Fire whoever came up with this stupid and very expensive idea.
a Ford Dealership informed me my water pump was severely leaking and needed to be replaced. The water pump is located inside the engine, which is EXTREMELY costly to repair. After digging into it I realized that this is common in this type of engine but Ford has not issued a recall in the US, but Canada has a recall. Now we have to come out of pocket to fix this issue when it is well know to Ford that this water pump inside the engine is a massive design and mechanical flaw.
The contact owns a 2013 Ford Explorer. The contact stated while driving 30 MPH, the high engine temperature and the check engine warning lights illuminated. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.
My car was showing oil engine replace message, it was not performing as usual, when taken for normal service at ford dealer to change oil, they identified cooling liquid leaking inside the engine as it seems in the ford explorer and other models the water pump is inside the engine which makes identifying any leakage very challenging as it is not easily visible.the faulty water pump leaks liquid inside the engine which overheats and damages the engines and lead to car failure when driving it. Since leakage is not easy to detect the faulty water pump and bad design(by putting the water pump inside the engine) may lead to engine failure when driving the car and accidents leading to life threatening situation. When seaerching on the net it seems several ford explorer 2013 owners faced same issues and were not able to identify the leakage easily and had engine damage and had to pay a lot of money to fix it. Ford should recall and change the pumps on its own cost.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at low speeds, the vehicle lost motive power and stalled. The contact stated the water pump needed to be replaced. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called an independent mechanic who provided an estimate for the repair. The manufacturer was contacted but no additional assistance provided. The failure mileage was approximately 130,000.
Water is leaking out from underneath the front passenger side part of the engine. I was told it was a water pump failure and the water pump is internal to the engine.
The contact owns a 2013 Ford Explorer. The contact stated while the vehicle was stationary in his garage, he noticed a leak of water on the driveway. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the water pump to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 93,000.
Leaking water pump at bolt
The contact owns a 2013 Ford Explorer. The contact stated while driving at an undisclosed speed in 20-degree weather, the engine was smoking and then overheated. The contact checked under the hood and noticed that the coolant level was low. The contact had previously added additional coolant. There were no warning lights illuminated. The contact called the dealer who informed her about a diagnostic test, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
I know there was a recall on exhaust fumes coming in the vehicle months ago, and it's starting again I've had really bad fumes coming in my car .
WATER PUMP! WATER PUMP! WATER PUMP! The same exact issue with every other Ford Explorer that they knew about when coming off the assembly lines and not doing anything to be held accountable. As the Millions of Americans get screwed over because we have to now pay Minimum $2K to have it repaired. Canada has them as a recall, why not USA ? Absolutely Ridiculous on FORD to get away with this.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds, the vehicle overheated. The check engine warning light and the coolant temperature warning light were illuminated. The contact veered to the side of the road and turned off the vehicle until the engine cooled down. The contact continued to drive. Additionally, the contact noticed that coolant was leaking onto the ground. The contact stated that the failure had been reoccurring while driving. An independent mechanic diagnosed that the water pump needed to be replaced. An unknown dealer was notified of the failure and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the contact was not offered assistance because the VIN was not under recall for the failure. The failure mileage was approximately 113,500.
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 20 MPH, the check engine warning light illuminated. and the vehicle lost motive power shortly after. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine and water pump needed to be replaced. The vehicle was not repaired and was then towed back to the residence. The manufacturer was made aware of the failure and the contact was offered a trade-in. The approximate failure mileage was 118,500.
The contact owns a 2013 Ford Explorer. The contact stated that while operating the vehicle, the temperature gauge indicated that the engine was overheating. Additionally, coolant was discovered leaking from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the water pump had failed and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 120,000.
The contact owns a 2013 Ford Explorer. The contact stated while having routine maintenance performed on the vehicle, the mechanic noticed there was no coolant in the reservoir and the water pump was leaking. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 115,000.
Water pump leak after 123000 miles. Antifreeze got in engine and may have damaged the engine. No warning given. Found anti freeze under vehicle in garage. Ford website expects water pump to last 150K miles. Had to have vehicle towed to repair shop. Estimate around $3k to repair. Read on Ford forums of many folks having similar experience. Why no recall on these issues?
The water pump failed and left my family stranded in northern New Mexico. This issue overheats the engine making the vehicle un-drivable. Super dangerous and apparently very common in ford explorers.
The contact owns a 2013 Ford Explorer. The contact stated while driving 5 MPH and parking the vehicle, she heard a loud noise coming from the engine fan and the temperature gauge was rising. The contact stated that while her brother was inspecting the vehicle, he noticed a leak underneath the vehicle, and the radiator fluid was low. The contract called two local dealers: Fort Mill Ford (801 Gold Hill Rd, Fort Mill, SC 29708: (803) 948-8202) and Rock Hill Ford (1884 Canterbury Glen Ln, Rock Hill, SC 29730: (803) 573-4302) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 148,650.
My water pump failed while driving which made the car overheat and instantly shut off while driving. I have maintained the engine. The internal water pump is leaking the coolant into the motor. Why an internal water Pump?
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 20 MPH, the coolant warning light illuminated. The vehicle was driven to the local dealer who diagnosed a failure with the water pump. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at 65 MPH, the coolant warning light illuminated on the instrument panel as the vehicle hesitated upon depression of the accelerator pedal. The contact was able to restart the vehicle; however, the vehicle would not accelerate above 35 MPH. The vehicle was taken to an independent mechanic who discovered a leak in the water pump. The contact called two dealers and was informed that there were no recalls on her vehicle for the water pump and was given an estimate for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 160,000.
The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact stated that on multiple occasions she noticed that the coolant level was low. The vehicle was taken to the dealer where it was diagnosed that the internal water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to call the NHTSA hotline. The approximate failure mileage was 111,000.
Water pump failure - engine overheating and leaking coolant. Potenential to cause catastrophoic damage to engine. Not safe. Appears to be common with 2013 Ford Explorers. Many of the same cases and complaints found online but I cannot find the recall.
While driving, the vehicle will drop out of drive, the engine will run roughly, the engine will not respond to accelerator pedal inputs. The service engine light will illuminate. If I coast to the side of the road, turn off the vehicle, then restart it, it runs normally as if nothing has gone wrong. The first four times this happened, no codes were set in the computer. This occurs at varying speeds and varying conditions. The last two times it occured, I had already driven the vehicle for 2 hours on the highway (70-75 mph). Once I left the highway, I drove for another 50-60 miles and then the issue recurred. Finally today, the vehicle set a P2111 code, which indicates an issue with the throttle actuator system. This is a dangerous situation. Each time it happend I was in traffic, sometimes heavy. Luckily I was able to quickly pull off safely and no crash occured, but a collision certainly could have happened.
Unknown, heater started blowing cold air, and realized was low on coolant. Filled up coolant but noticed was leaking coolant when came home from work and parked car. Cannot locate leak as of yet but seems to be leaking from water pump as it is not a hose issue that I can feel or see. From research, it seems like Ford has had several complaints and failures with the water pump but no recall. If this part is continuing to fail, why has it not been recalled? This presents danger to the engine, car, and families in it. The pump is also located inside the engine making repairs with labor come around 2-4K. This should be covered by Ford due to failure rates reported and poor design choices made by Ford.
I was driving down the road and my engine overheat alarm light went off. Tried replacing the thermostat and this did not help the situation. Then noticed coolant fluid leaking. Tried replacing the coolant fluid and it was coming out as fast as I was putting it in. My safety was put at risk due to this occuring while I was driving down the road with no warning. I carry my children in the car. I was able to slowly get my car back to my house and I had a mechanic come out and take a look and was told it was my water pump that had failed.
The contact owns a 2013 Ford explore. The contact stated while driving 65 MPH the vehicle engine stop warning lights turned on. The engine started overheating and the contact pulled over and added water. The contact drove the vehicle to the dealer. The vehicle was not repaired. The manufacture was notified. The failure mileage was 72,000
The contact owns a 2013 Ford Explorer. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated and the vehicle would sputter and fail to properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 150,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an unknown speed, the vehicle lost motive power. The contact stated that she was able to coast safely off the road and assess the vehicle. The contact stated that there was water on the ground as well as leaking from her vehicle. The vehicle was towed to an independent mechanic and remained with the independent mechanic. The contact was informed that the water pump failed and caused the engine to fail to operate as needed. The dealer and manufacturer were notified of the failure but offered no assistance. The approximate failure mileage was 127,000.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The contact pulled over to inspect the vehicle and became aware that all the coolant had leaked out of the radiator. The vehicle was towed to an independent mechanic to be diagnosed and the contact was informed that the water pump needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 130,000.
WATER PUMP LEAK INSIDE THE ENGINE, CAUSING COOLANT AND OIL TO MIX. CAR OVERHEATS
The contact owns a 2013 Ford Explorer. The contact stated while her son was driving 45 MPH, the engine overheated. There was no warning light illuminated. The vehicle was driven home and the contact added antifreeze to the engine however, the liquid poured out. The contact had the vehicle towed to an independent mechanic to be diagnosed. The contact was provided a service date in May 2022. The contact was informed that the water pump, timing chain, and other unnamed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 183,460.
The contact owns a 2013 Ford Explorer. The contact stated that while driving at 35 MPH, the engine failed. The contact mentioned that there was coolant going onto the engine. The vehicle was towed to the contact's residence. The contact called the dealer to notify them of the issue. The vehicle was not repaired. No further information was available.
While on the highway July 2021 a red warning light flashes, I didn’t get to see exactly what it said, it went away. Shortly after that I stopped at a Walmart service location off the highway, but by then the light wasn’t on and the mechanic said “they don’t do anything regarding engines”. Then about a week later it flashed again then I was ready and able to take a picture (attachment #1) it said “engine coolant over temperature”. I called several repair shops and dealerships and had gotten a few estimates (attachment #2). One place added a lot of coolant (Grease Monkey) and that seem to get me going and I didn’t see the light again until about 3 to 4 weeks later. Then my husband and I had to start checking my coolant level daily to see if more coolant had to be added which most times it did. The high cost for repair - is in getting to the water pump - which I’m being told by at least 4 people can take 11 to 12 hours of labor. One repair place said “I may be better off by getting rid of the SUV”. I previously had a 2003 Ford Explorer (original owner) kept it for 10 years then upgraded to a 2013 Ford Explorer (original owner) and thought I could do the same, however costly problems started in 2021. Ford is aware of all of the water pump related issues and should have a recall and/or make repairs free of charge. This has been apparently going on for 10+/- years. In October 2021 once while on a rural highway in Colorado about 30 minutes from home my car ran hot and stalled on me and my son who is disabled and cannot walk. We putt putted over to a restaurant lot, had to let the car cool down to then add water. After that we almost made it home before the light came on again, we were about 3 minutes from home. That was very scary to be driving in traffic and your car stalls. My car has been sitting for the last 4 months because of the cost for needed repairs.
The contact owns a 2013 Ford Explorer. The contact stated they had taken their vehicle to a local dealer for a crack in the water pump which the dealer repaired, After the repair, the contact noticed a burning abnormal odor when turning on their heat from their a/c unit, which caused the contact and his passenger to become light-headed and dizzy. The contact drove to a local hospital where it was confirmed that the reason for the symptoms was due to high level of carbon monoxide levels. The contact called the local dealer about the abnormal odor but the dealer informed the contact they would not be able to fix the issue and inform the contact to reach out to the manufacturer for the failure. The contact decided to take the vehicle's independent mechanic who diagnosed the failure as small oil leaks around the engine that contribute to the odor coming into the interior of the vehicle. The vehicle was not repaired. The manufacturer was made of failure. The failure mileage was approximately 129,000.
The contact owns a 2013 Ford Explorer. The contact stated while driving 35 mph, the instrument cluster showed that the engine was overheating. The vehicle stalled and was not drivable. The contact called the local dealer and made them aware of the failure. The contact towed the vehicle to an independent mechanic and was informed that the water pump and engine were needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
The contact owns a 2013 Ford Explorer. The contact stated while driving 30 mph, he started to smell exhaust fumes inside of the cabin of the vehicle. The contact stated no warning light was illuminated. The contact stated while inspecting the vehicle, he noticed the exhaust manifold was faulty and leaking. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 169,234.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE WATER PUMP WAS LEAKING COOLANT AND WATER CAUSING THE ENGINE TO OVERHEAT. THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WATER PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN FORD RECALL REGARDING THE WATER PUMP HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
THE POORLY PLACED WATER PUMP. 2013 FORD EXPLORER XLT WITH THE WATER PUMP INSIDE ENGINE. JUST GOT THE CAR 6 MONTHS AGO HAS 107900 ON IT. YESTERDAY STARTED LEAKING COOLANT. HAVE TO TAKE TO THE FORD DEALER TODAY.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 4O MPH THE VEHICLE VIBRATED AND THEN THE ENGINE SHUT OFF. THE CONTACT COASTED TO THE LANE CLOSEST TO THE SIDE OF THE ROAD AND STOPPED AND RESTARTED THE VEHICLE. THE CONTACT THEN WAS ABLE TO PROCEED BACK TO HIS HOME. THE CONTACT CALLED THE DEALER KOONS FORD OF ANNAPOLIS 2540 RIVA ROAD, ANNAPOLIS, MD 21401 (410) 224-2100 AND THEY RAN A DIAGNOSTIC TEST AFTER THE VEHICLE WAS BOUGHT IN BUT COULD NOT GET A CODE OR DUPLICATE THE ISSUE. THE ISSUE OCCURRED TWICE AND THE VEHICLE WAS AT THE DEALER UNREPAIRED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 67,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A MSA ALTAIR FLOOR XR GAS DETECTOR WHICH SHOWED HIGH LEVELS OF CARBON MONOXIDE. THE CONTACT STATED THAT PER ONE HOUR OF DRIVING THE DETECTOR SHOWED14 PPM (PARTS PER MINUTE). THE CONTACT STATED THAT THE FAILURE WAS CONSTANT ON A DAILY BASIS. THE CONTACT STATED THAT THE CARBON MONOXIDE DETECTOR WAS CALIBRATED ON A DAILY BASIS. THE CONTACT STATED THAT HIS WIFE COMPLAINED SEVERAL TIMES ABOUT HEADACHES WHILE DRIVING IN THE VEHICLE. THE CONTACT STATED THAT HE SUSTAINED SEVERE HEALTH ISSUES AND HAD HEART ABLATION SURGERY FROM THE CARBON MONOXIDE. THE CONTACT WAS CONCERNED THAT CONTINUAL DRIVING PRESENTED A GRAVE DANGER TO HEALTH AND SAFETY. THE VEHICLE WAS TAKEN TO CHENOWETH FORD INC (1564 E PIKE ST, CLARKSBURG, WV 26301, (800) 344-1108) AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT, WAS UNABLE TO SPEAK WITH A LIVE REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 197,625.*DT *TR
FOR THE PAST SEVERAL MONTHS HAD A SLIGHT TICKING SOUND AT WARM OR COLD STARTUP. WAS GETTING TIRED/ACHY WHILE DRIVING MORE THAN AN HOUR. THE SOUND BECAME MUCH LOUDER OVER THE WEEKEND. IT HAS BEEN DIAGNOSED AS A CRACKED FRONT EXHAUST MANIFOLD AND MAY HAVE BEEN LEAKING CO INTO THE PASSENGER COMPARTMENT.
I EXPERIENCE A ROTTEN EGG SMELL WHEN ACCELERATING. WHEN I TOLD THE FORD DEALERSHIP DURING ROUTINE SERVICE, THEY STATED "IT'S NORMAL". I LOOKED FOR RECALL 19N05 WITH MY VIN BUT IT STATED THERE ARE NO UNRESOLVED ISSUES. SO IT SEEMS PERHAPS THE RECALL 19N05 WAS PERFORMED. BUT THE SMELL IS STILL THERE DURING ACCELERATION.
ENGINE FAIL MAKE NOISE
WHILE DRIVING IN NORMAL FASHION IN MEDIUM TRAFFIC ENGINE ALL OF A SUDDEN DIED RESTARTED AFTER 5 MINUTES OF ATTEMPTS ONLY TO DIE AGAIN ABOUT 3 MINUTES LATER IN MIDDLE OF A TURNING LANE. AFTER BEING PUSHED TO A PARKING LOT IT WAS DISCOVERED THAT HEAD GASKET WAS BLOWN WITHOUT ANY WARNING OR SIGNS. HAD TO BE TOWED OVER 100 MILES TO MY HOME ON A ROLL BACK TRUCK PAID BY CAR INSURANCE
MY CAR STARTED TO LEAK COOLANT I'VE HAD TO KEEP TOPPING OFF COOLANT, TOOK IT TO A FORD DEALERSHIP, STATED IT WAS MY WATER PUMP WHICH WOULD COST ABOUT $2000 TO FIX. I AM ONLY AT 108K MILES & I WAS TOLD BY FORD THAT THEY DO NOT NEED MAINTENCING AND WOULD LAST TILL 150,000 MILES
VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.
VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.
VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.
VEHICLE'S WATER PUMP BEGAN LEAKING DURING A NORMAL PATROL SHIFT. WE HAVE HAD SEVERAL OF THESE FAIL AT VARIOUS MILEAGES AND EACH REPAIR THAT WAS NOT UNDER WARRANTY HAS COST US AROUND $2000.00 EACH TIME. I KNOW THESE ARE NOT ISOLATED INCIDENTS AND THAT THESE WATER PUMPS FAIL OFTEN. I RECALL BEING AT A FLEET CONFERENCE THIS PAST AUGUST AND SEEING A SLIDE DURING A PRESENTATION FROM FORD AND IT SHOWING THE CASTING DIFFERENCE BETWEEN THE OLD STYLE AND NEW STYLE PUMP. THE OLD CASTING WAS THINNER NEAR THE SEAL AREA AND THAT ALLOWED FOR EXCESSIVE HEAT WHICH CAUSED THE SEAL TO FAIL. THE NEW STYLE PUMP HAS A THICKER CASTING TO PREVENT THIS FAULT. I WOULD LIKE TO SEE A WARRANTY EXTENSION OR RECALL ON THE THESE PUMPS JUST LIKE FORD ENDED UP DOING FOR THE CATALYTIC CONVERTERS.
THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.
THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.
THE ENGINE BEGAN LEAKING COOLANT CAUSED BY THE WATER PUMP SEAL FAILING. WE HAVE HAD SEVERAL OTHERS THAT ALSO HAVE HAD WATER PUMP FAILURES.
ENGINE RATTLES UPON STARTUP FOR ROUGHLY 2 SECONDS. THIA IS A KNOWN ISSUE THAT THE TIMING CHAIN STRETCHES AND REPLACEMENT OF TIMING CHAIN AND PHASERS IS NEEDED.
I OWN AT 2013 FORD EXPLORER SPORT. ON TWO SEPARATE OCCASIONS I HAVE TAKEN MY EXPLORER TO THE DEALERSHIP BECAUSE WE KEEP SMELLING EXHAUST WHEN WE ACCELERATE . THE DEALERSHIP HAS MADE ATTEMPTS TO REPAIR THE LEAK BUT AS OF TODAY IT'S STILL DOING IT. I CALLED FORD TODAY TO SEE IF HAS ANY MORE INFORMATION THEY COULD PASS ALONG TO REMEDY THIS PROBLEM AND THEY ONLY REFERRED ME BACK TO THE DEALERSHIP. THE SULFUR IS SO BAD SOMETIMES WE HAVE TO ROLL DOWN THE WINDOWS FOR FRESH AIR WHICH IS NOT ALWAYS GOOD WHEN THE WEATHER IS BAD. IT HAPPENS WITH THE AIR/HEAT IS ON AND WHEN IT'S NOT ON. I'M AT A LOSS NOW ON HOW TO GET THIS REPAIRED AS IT SEEMS NO ONE KNOWS EXACTLY WHAT IS CAUSING IT AND NO ONE IS TAKING OWNERSHIP OF THE PROBLEM.
VEHICLE LOSES POWER WHEN ACCELERATING UP HILL OR ON FLAT SURFACE. TAKE OFF POWER IS DIMISHED AND VEHICLE WILL SOMETIMES DIE UNEXPECTEDLY WHEN ACCELERATING.
FRONT MANIFOLD CRACK THAT IS ALLOWING EXHAUST FUMES TO ENTER THE VEHICLE.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE PULLING INTO A PARKING SPACE AND MAKING A RIGHT TURN, THE ENGINE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. DURING THE FAILURE, THE POWER STEERING SUDDENLY BECAME INOPERABLE AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,000.
WHILE DRIVING, ENGINE STALLS, WITH INABILITY TO ACCELERATE, REQUIRING VEHICLE TO BE STOPPED, TURNED OFF AND RESTARTED. A CHECK ENGINE LIGHT THEN APPEARED, WHICH AFTER TAKING VEHICLE TO LOCAL DEALERSHIP WAS DETERMINED TO BE A FAULTY THROTTLE BODY WHICH I WAS TOLD HAS BEEN COMMON IN FORD VEHICLES/MAKES/MODELS
WE HAVE NOTICED A CAR EXHAUST ODOR IN OUR VEHICLE WHILE AT A STANDSTILL. THE ODOR COMES AND GOES AND WE ARE NOT SURE WHAT IS CAUSING IT. IT SEEMS THAT CAR EXHAUST IS COMING INTO THE VEHICLE THROUGH THE CAR'S VENTILATION SYSTEM. THE DEALER SHIP COULD NOT FIND THE ISSUE. THE VEHICLE DID HAVE THE FORD CARBON MONOXIDE CUSTOMER SATISFACTION PROGRAM COMPLETED.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. ON SEVERAL OCCASIONS, WHILE DRIVING, EXCESSIVE EXHAUST FUMES AND A FUEL ODOR ENTERED THE VEHICLE. THE CONTACT SUFFERED HEADACHES AND DIZZINESS DUE TO THE EXHAUST FUMES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO KENNY ROSS FORD SOUTH (LOCATED AT 3200 LIBRARY RD, CASTLE SHANNON, PA 15234, (412) 881-0001) WHERE THE MECHANIC STATED THERE WAS A DEFINITE ODOR IN THE VEHICLE; HOWEVER, HE WAS UNSURE IF IT WAS CARBON MONOXIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
TWICE BRING TO THE DEALERSHIP ABOUT CARBON MONOXIDE LEAK IN CABIN? MAKING SICK NAUZIA FEELING I'LL? NOW LOOK LIKE MY LUNGS ARE SWALLOWING? PLEASE TELL ME WHAT TO DO
TIMING CHAIN STRETCH. $3,000 TO FIX IT
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING IN A HIGH TRAFFIC AREA FOR OVER THIRTY MINUTES, THE CONTACT FELT DIZZY AND LIGHT HEADED. THE SYMPTOMS RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO WELSH MOTORS FORD (330-549-3925, LOCATED AT 13760 WOODWORTH RD, NEW SPRINGFIELD, OH 44443) WHERE IT WAS STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT'S SYMPTOMS RETURNED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER SEVERAL TIMES. THE DEALER LATER DIAGNOSED THAT THE GASKET NEEDED TO BE REPLACED. AGAIN, THE CONTACT'S SYMPTOMS RETURNED. THE CONTACT STATED THAT DURING A FOUR HOUR ROAD TRIP, ONE OF HER FAMILY MEMBERS SUFFERED THE SAME SYMPTOMS. NO ONE RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND IT WAS DIAGNOSED THAT THE DUCT TAPE ON THE EXHAUST FELL OFF. THE DUCT TAPE WAS REPLACED, BUT THE SYMPTOMS CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN TEST DROVE THE VEHICLE AND STATED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,700.
EXHAUST FUMES INSIDE VEHICLE CAUSING NAUSEA AND HEADACHES. HAPPENING CONSISTANTLY FOR THE LAST 3YRS
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, EXHAUST FUME ODOR WAS DETECTED INSIDE THE CABIN OF THE VEHICLE. THE CONTACT ROLLED THE WINDOWS DOWN AND HEARD AN ABNORMAL NOISE EMERGING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER QUIRK FORD (540 SOUTHERN ARTERY, QUINCY, MA 02169) WHERE THEY DETERMINE THAT THE EXHAUST MANIFOLD WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,239. THE VIN WAS NOT AVAILABLE.
THREE TIMES IN THE LAST 2 WEEKS I'VE HAD EITHER GASOLINE OR EXHAUST FUMES INSIDE OF THE VEHICLE. I WAS ACCELERATING ON EITHER A CITY STREET OR HIGHWAY UPHILL AND THE A/C WAS ON.
IN SUMMER 2015 WE BEGAN SMELLING EXHAUST IN THE VEHICLE WHEN THE AIR CONDITIONER WAS ON. IT STARTED OUT AS A MILD SMELL AND CONTINUED TO GET WORSE OVER TIME. WE MENTIONED IT TO OUR SERVICE ADVISOR MULTIPLE TIMES WHO COULD NOT DUPLICATE THE ISSUE. AFTER MANY ATTEMPTS, WE GOT THE DEALERSHIP TO DUPLICATE THE ISSUE AND ADMIT THERE WAS AN ISSUE BUT UNFORTUNATELY THEY COULD NOT FIX IT. AS TIME WENT ON, THE SMELL WAS PRESENT ALL THE TIME WHETHER OR NOT THE AIR CONDITIONER WAS ON. IN EARLY 2018, WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO PERFORM THE FORD AUTHORIZED FIX FOR THIS KNOWN ISSUE (SEALING HOLES, REPROGRAM THE A/C, ETC.). HOWEVER, THE SMELL NEVER WENT AWAY AND WE BROUGHT THE VEHICLE BACK TWICE TO HAVE IT VERIFIED. THIS LAST TIME THE DEALERSHIP STATED THAT THE EXHAUST MANIFOLD WAS CRACKED AND THAT THERE WAS NOTHING THAT FORD WOULD DO AND THAT WE HAD TO PAY FOR A REPLACEMENT. THE VEHICLE HAS 95K MILES ON IT CURRENTLY.
THERE IS AN EXHAUST LEAK ON THE VEHICLE ALLOWING TOXIC FUMES INTO THE CABIN.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT WAS OVERCOME BY EXHAUST FUMES ENTERING THE VEHICLE. THE CONTACT BECAME EXHAUSTED AND HAD SEVERE HEADACHES. THE CONTACT UNDERWENT MEDICAL TESTS AT CARY MEDICAL GROUP (530 NEW WAVERLY PL #200, CARY, NC 27518, (919) 859-5955) FOR CARBON MONOXIDE POISONING. THE CONTACT WAS INFORMED THAT THE TESTS SHOWED ELEVATED LEVELS OF CARBON MONOXIDE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR INSPECTED. THE CONTACT STATED THAT AN APPOINTMENT WAS MADE WITH AN INDEPENDENT FACILITY TO PERFORM A CARBON MONOXIDE TEST ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,200.
MY 2013 FORD EXPLORER XLT HAS BEEN TO THE REPAIR SHOP TWICE IN ORDER TO ADDRESS FORD RECALL 17NO3. TO THIS DAY, JANUARY 31, 2018, MY CO MONITOR PICKS UP HIGH READINGS (IN MY OPINION) FOR SUCH AN ENCLOSED SPACE OF A VEHICLE CABIN (12-43 PPM). I DRIVE A LOT FOR WORK AND AM BEING CONSTANTLY EXPOSED TO THESE FUMES. MY WIFE AND I ALSO HAVE A 1 YEAR OLD THAT WE REFUSE TO PLACE IN THIS CAR BECAUSE EVEN LOW LEVELS ARE MORE DANGEROUS TO HIM. THE READINGS OCCUR WHILE DRIVING AND ACCELERATING, ALSO WHEN THE VEHICLE IS ON RECIRCULATE. I'VE NOTICED THAT I GET HIGH READINGS OF CARBON MONOXIDE LEVELS AFTER STARTING THE VEHICLE OR EVEN JUST CHECKING THE VEHICLE PERIODICALLY THROUGHOUT THE DAY. AFTER GETTING INTO MY CAR FOR LUNCH, THE CAR WAS EVEN TURNED OFF AND I HAD A READING OF 43PPM ON MY MONITOR (WHICH I LEAVE IN THE CAR). THIS TELLS ME THAT TOXIC FUMES ARE LEAKING FROM THE EXHAUST INTO THE CABIN, EVEN WHEN THE CAR IS OFF, AND STAYING IN THE VEHICLE BECAUSE THINGS HAVE BEEN SEALED OFF DUE TO FORD'S "ATTEMPTS" AT FIXING THIS ISSUE. FORD EXPLORER, NOT JUST ME, CAN'T AFFORD TO PUT OUR HEALTH AT RISK WHILE FORD DENIES THERE'S A PROBLEM. CONSIDERING THAT CO IS ODORLESS, YOU DON'T NEED TO BE ABLE TO SMELL THE EXHAUST FUMES FOR CARBON MONOXIDE TO BE PRESENT IN GREAT AMOUNTS FOR ENCLOSED SPACES. THE PICTURE THAT I HAVE ATTACHED IS ONLY 1 OF AT LEAST 25 PICTURES AND VIDEOS I HAVE COMPILED TO MAKE MY CASE THAT FORD'S "ATTEMPT" TO FIX THIS ISSUE IS BEING IGNORED BY THEM.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN UNKNOWN ODOR WAS DETECTED INSIDE THE VEHICLE ON THE DRIVER'S SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT CALLED CROSSROADS FORD CARY (2333 WALNUT ST, CARY, NC 27518, (877) 280-8932) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS AN ONGOING INVESTIGATION AND TO CONTACT NHTSA. THE FAILURE MILEAGE WAS 25,000.
WHEN VEHICLE IS UNDER ACCELERATION, THERE IS AN EXHAUST SMELL THROUGHOUT THE CABIN. FORD HAS ATTEMPTED TO CORRECT THE ISSUE, BUT THE EXHAUST SMELL REMAINS UNDER ACCELERATION.
ODOR NOTICED IN VEHICLE CABIN INTERMITTENTLY WHILE DRIVING, PARTICULARLY WHILE ACCELERATING. HAVE NOW FOUND OUT THAT THE VEHICLE HAS A CRACKED EXHAUST MANIFOLD.
UNPLEASANT FOUL ODOR EMITTED INTO PASSENGER COMPARTMENT WHENEVER ACCELERATING WITHIN MID TO HIGH RPM RANGE SUCH AS WHEN PASSING OR PULLING A GRADE. FUMES SMELL SIMILAR TO ROTTEN EGGS OR SULFUR. FOUL ODOR CAUSES HEADACHES DURING PERIODS OF EXTENDED EXPOSURE SUCH AS WHEN DRIVING FOR SEVERAL HOURS. THIS CONDITION HAS EXISTED EVER SINCE THE VEHICLE WAS PURCHASED.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A STRONG ODOR COMING FROM THE AIR CONDITIONING VENT. THE FAILURE OCCURRED WITHOUT WARNING. THE ODOR CAUSED THE CONTACT TO HAVE HEAD PRESSURE, DIZZINESS, EYES SORES, EYE PAIN, AND INABILITY TO SLEEP. THE VEHICLE WAS TAKEN TO THE DEALER (TED BRITT FORD FAIRFAX, 11165 FAIRFAX BLVD, FAIRFAX, VA 22030) WHERE IT WAS CLEANED, BUT THE CONTACT DID NOT KNOW WHAT WAS REPAIRED. THE CONTACT FELT THAT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. EVEN AFTER THE VEHICLE WAS CLEANED, THE CONTACT EXPERIENCED THE SAME FAILURE AGAIN. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING WITH EITHER THE AIR CONDITIONER OR HEAT ACTIVATED, THE ODOR OF CARBON MONOXIDE ENTERED THE CABIN. THE CONTACT STATED THAT THE CONDITION WAS WORSE WHILE IN RECIRCULATION MODE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HAYFORD FORD, 1330 301ST AVE NE, ISANTI, MN, 55040) WHO STATED THAT THEY COULD REPAIR THE VEHICLE PER TSB: 16-0165, BUT IT WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REMEDY. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WAS A TSB, BUT NO OPEN RECALL AND OUT OF POCKET EXPENSES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
UNDER MODERATE TO HARD ACCELERATION STRONG SMELL OF EXHAUST FUMES INSIDE PASSENGER COMPARTMENT OF VEHICLE. CAN MAKE IT HAPPEN ON DEMAND.
THE TURBO BOOST WENT OUT ON MY 2013 EXPLORER, I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND IT HAS 76000 MILES ON IT. APPARENTLY THE PART IS BACKORDERED DUE TO THIS HAPPENING TO A TON OF EXPLORERS. I HAD TO GO ON A WAITING LIST AND I AM NUMBER 488 TO GET THIS PART, THEY ARE TELLING ME IT WILL TAKE MONTHS AND IT IS UNSAFE TO DRIVE. I COULD LOOSE POWER WHEN DRIVING AND MAKE THINGS WORST. THIS IS A SAFETY ISSUE AND I CAN'T BE WITHOUT A CAR. THE DEALERSHIP WILL NOT GIVE ME A LOANER CAR EITHER. I HAVE SEEN A LOT OF E-MAILS REGARDING THE SAME THING, DON'T YOU THINK THAT THIS SHOULD BE A RECALL DUE TO SAFETY ISSUES? I AM BESIDE MYSELF AND HAVE KNOW IDEA HOW I AM GOING TO BE WITHOUT A CAR, DO I CHANCE DRIVING IT AND MAY POSSIBLE GET KILLED BECAUSE I LOOSE POWER? THE CHECK ENGINE LIGHT COMES ON AND OFF ALL THE TIME WHEN DRIVING NO MATTER WHERE I AM DRIVING...
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL CARBON MONOXIDE ODOR INSIDE THE VEHICLE WHILE USING THE AIR CONDITIONER. THE ODOR WAS ALSO PRESENT WHEN THE CONTACT ACCELERATED TO PASS OTHER VEHICLES OR WHILE DRIVING HIGH SPEEDS. IN JUNE OF 2013, THE VEHICLE WAS TAKEN TO LEIF JOHNSON FORD (501 E KOENIG LN, AUSTIN, TX 78751) WHERE THEY VERIFIED THE PROPER SEAL OF SEALED MECHANIC JOINTS. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER IN AUGUST OF 2013 DUE TO THE ODOR. THE DEALER CHECKED THE MOULDING, ADHESIVE GRILL, INLET VALVE, ASSEMBLY AUTO DRAIN, UNDER COAT, AND PERFORMED TSB 121204 WHERE THEY REPLACED THE CO-SEAMS AND INSTALLED BOTH NEW VENTS. IN SEPTEMBER OF 2013, THE CONTACT TOOK THE VEHICLE TO A SECOND DEALER (COVERT FORD LINCOLN, 11514 RESEARCH BLVD, AUSTIN, TX, 78758,) IN REFERENCE TO THE CARBON MONOXIDE ODOR DUE TO ACCELERATION. THE DEALER CHECKED THE CABIN AIR FILTER AND EXHAUST FOR LEAKS/DAMAGE, ALONG WITH REGULAR ROUTINE MAINTENANCE; HOWEVER, NO DIAGNOSIS WAS PROVIDED. THE CONTACT SENT A LETTER TO THE SECOND DEALER IN OCTOBER OF 2013 ABOUT THE ODOR IN REFERENCE TO FINDINGS FROM THE INTERNET. THE CONTACT ASKED THE DEALER TO COMPARE THE FAILURES AND INFORM HER OF FORD'S OUTCOME. THE CONTACT TOOK THE VEHICLE TO TOW OTHER MECHANICS WHERE THE EXHAUST WAS ADJUSTED; HOWEVER, THE REMEDY FAILED. THE FAILURE CONTINUED THROUGHOUT THE YEARS AND THE FORD DEALERS COULD NOT PROVIDE A SOLUTION THROUGH JUNE OF 2015. THE CONTACT STOPPED ATTEMPTING TO REPAIR THE VEHICLE DUE TO FRUSTRATION, TIME, AND MONEY. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 5,800.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT VARIOUS SPEEDS, THERE WAS AN ODOR OF EXHAUST/CARBON MONOXIDE EMITTED THROUGH THE VENT OF THE VEHICLE, CAUSING THE DRIVER TO BECOME DROWSY WHILE DRIVING. THE CONTACT STATED THAT THE EXHAUST ODOR REMAINED PERMANENTLY IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD DEALER, LOCATED ON 1227 GULF FREEWAY, HOUSTON, TX 77034 WHERE IT WAS DIAGNOSED THAT THE EXHAUST SYSTEM NEEDED TO BE REFILL. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT CALLED THE MANUFACTURER WHERE IT WAS INFORMED THAT THE WARRANTY DID NOT COVER THE REPAIR AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 48,126.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS STATIONARY WITH THE AIR CONDITIONER ACTIVATED, THE CONTACT SMELLED AN EGG-LIKE ODOR INSIDE THE VEHICLE. THE CONTACT ROLLED DOWN THE WINDOWS TO RELEASE THE ODOR FROM THE CABIN OF THE VEHICLE. FREEDOM FORD OF EVENSBURGH, PENNSYLVANIA WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL. THE DEALER FURTHER STATED THAT AN EXTENSIVE PROCEDURE WOULD HAVE TO BE PERFORMED TO ADDRESS THE ISSUE, WHICH INCLUDED REMOVING THE BUMPER TO LOCATE THE ODOR. THE MANUFACTURER STATED THAT THERE WAS A TSB FOR THE FAILURE, BUT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE ODOR OF CARBON MONOXIDE ENTERED THROUGH THE CABIN WITHOUT WARNING. WHILE THE AIR CONDITIONER WAS IN RECIRCULATION MODE, THE CONTACT ATTEMPTED TO ACCELERATE PAST OTHER VEHICLES AND THE ABNORMAL ODOR WAS NOTICED. THE DEALER (ED SHULTS FORD-LINCOLN, 2258 WASHINGTON ST, JAMESTOWN, NY, 14701 716-484-0121) WAS CONTACTED FOUR YEARS AGO (ONE YEAR AFTER PURCHASING THE VEHICLE) IN REFERENCE TO THE ABNORMAL ODOR. THE CONTACT WAS INFORMED THAT THERE WAS NO OPEN RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10...UPDATED 09/28/17 * UPDATED 10/27/2017*JS
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTICED AN ABNORMAL, STRINGENT EXHAUST ODOR WITHOUT WARNING. THE ODOR WAS ALSO NOTICED INSIDE THE VEHICLE WHILE DRIVING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO HAVE THE VEHICLE DIAGNOSED, AND THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
EXHAUST ENTERS THE CABIN DURING HEAVY ACCELERATION AT MEDIUM TO HIGH SPEED. THIS HAS BEEN HAPPENING SINCE WE PURCHASED THE CAR NEW IN 2013.
EXHAUST FUMES WHEN I ACCELERATE, NOT FLOOR BOARDING IT BUT JUST REGULAR ACCELERATION THAT YOU SMELL IN THE CABIN. I BROUGHT IT TO FORD DEALERSHIP AND THEY SAID IT WAS NOTHING. THIS ISSUE HAS BEEN GOING ON SINCE I GOT THE VEHICLE IN 2015 OCTOBER.
ROTTEN EGG/SULFUR SMELL IN CABIN DURING HARD ACCELERATION / C02 INFILTRATION CAUSING PASSENGER HEADACHES / NAUSEA. WHEN ACCELERATING TO HIGHWAY OR FREEWAY SPEEDS OR ACCELERATING TO PASS A VEHICLE THERE IS A SIGNIFICANT SULFUR SMELL IN THE CABIN. THE SMELL IS SIGNIFICANTLY WORSE WHEN THE AIR CONDITIONING IS ON AND IN RECIRCULATE MODE, BUT IS PRESENT REGARDLESS OF AC OR RECIRC MODE (CAN BE WHEN VENT OR HEAT IS ACTIVE ALSO).
MY VEHICLE IS EXHIBITING THE EXHAUST SMELL IN THE CABIN CONCERN. IT HAS BEEN VERIFIED BY THE TECHNICIAN AT JONES FORD IN NORTH CHARLESTON, SC. I PURCHASED THE VEHICLE USED IN JANUARY 2017. IT CURRENTLY HAS 58000 MILES ON IT. FORD IS TELLING ME THAT THEY WILL NOT COVER THIS ISSUE UNDER THE EXTENDED WARRANTY I PURCHASED FROM THEM.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. UPON ACTIVATING THE AIR CONDITIONING UNIT, THE EXHAUST ODOR BECAME STRONGER AND SPREAD THROUGHOUT THE VEHICLE. AS A RESULT, THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
SINCE PURCHASING OUR FORD EXPLORER NEW EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING (INCREASE IN RPM). AFTER LONG TRIPS CAUSES HEADACHES AND DIZZINESS. IT'S BEEN AN ONGOING ISSUE FOR 4 YEARS. WE HAVE HAD THE FORD SERVICE BULLETINS FOR THIS ISSUE PERFORMED AND PROBLEM REMAINS.
I HAVE BEEN EXPERINCING EXHAUST FUMES INSIDE THE VEHICLE WHEN I ACCELLARATE AT A HIGH R.P.M.
'TAKATA RECALL' STRONG SMELL OF SULFUR,ENGINE OIL AND GASOLINE.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE MODEL VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
STRONG PROPANE GAS SMELL WHILE DRIVING.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER THE CONTACT RETRIEVED THE VEHICLE FROM THE DEALER FOR REPAIRING AN EXHAUST ODOR INSIDE THE CABIN, THE FAILURE STILL OCCURRED. THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE SECOND STEP OF THE REPAIR PROCESS NEEDED TO BE PERFORMED BECAUSE THE FIRST STEP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,216.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE EMITTED AN EXHAUST ODOR THAT CAUSED THE CONTACT AND OTHER PASSENGERS TO HAVE HEADACHES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. A CERTIFIED MECHANIC DIAGNOSED THAT THERE WAS AN EXHAUST FAILURE, BUT THE EXACT CAUSE OF FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
STRONG EXHAUST/GASOLINE SMELL INSIDE THE CABIN WHILE DRIVING WITH WINDOWS CLOSED AND THE AIR CONDITIONING ON.
EXHAUST FUMES WHEN ACCELERATING.
I HAVE HAD MY CAR BACK TO FORD BECAUSE WHEN YOU ACCELERATE THE SMELL OF EXHAUST COMES BACK INTO THE CAR. THE LAST TIME I HAD IT THERE THEY SAID THIS IS THE LAST WAY THAT FORD WILL ALLOW THEM TO FIX, WELL IT DID NOT FIX IT. MY GRANDDAUGHTER GETS DEATHLY SICK WITH PROJECTILE VOMITTING WHEN SHE RIDES IN MY CAR. I HAVE MADE THE COMMENT TO THE SERVICE MANAGER THAT IF I PUT A PARAKEET IN MY CAR IT WOULD DIE, I GET NO REPLY. WHEN I DRIVE MY CAR I TRY NOT TO ACCELERATE TO MUCH(HAHA). MY MOTHER DOES NOT LIKE TO RIDE IN MY CAR SHE IS ELDERLY AND SHE DOES NOT NEED TO BE SMELLING THAT. I HAVE DRIVEN FORD EXPLORERS FOREVER AND THIS IS THE FIRST TIME I HAVE EVER HAD PROBLEMS WITH A CAR LIKE THIS. FORD DOES NOT TAKE ME SERIOUS ABOUT THIS MATTER AND WHEN MY KIDS COME TO TOWN WE CAN'T DRIVE MY CAR CAUSE OF MY GRANDDAUGHTER GETTING SO SICK, I DON'T WANT TO HARM HER OR ANYONE ELSE.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED STRONG FUMES INSIDE THE VEHICLE WHICH CAUSED NAUSEA AND HEADACHES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 06/02/17*LJ
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 05/09/17*LJ *CN
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THE FAILURE MILEAGE AND VIN WERE UNKNOWN. UPDATED 05/10/17*LJ *CN
I AM HAVING SOME ISSUES WITH MY 2013 FORD EXPLORER AND FORD DEALERSHIP.. IN THE NUT SHELF APPARENTLY THEY HAVE BEEN SOME ISSUED ALREADY RECORDED ABOUT THE SMELL OF EXHAUST IN THE CABIN ESPECIALLY ON THE HIGHWAY IF YOU TRYING TO GET ON OR PASS SOMEONE ETC..' I HAVE BEEN TELLING FORD IN TALLASSEE (WHERE WE PURCHASED THE CAR) AND LONG LEWIS IN PRATTVILLE THE SAME THING' THEY TOLD ME THAT THEY NEVER HEARD OF SUCH AND THAT THERE WAS NOTHING WRONG WITH MY CAR' ANYWAY MY CAR IS BACK IN TALLASSEE AT THE FORD DEALERSHIP' NOW THEY SAID YES IT IS AN ISSUE BUT MY EXTENDED WARRANTY WON'T COVER IT B/C IT'S AN UPDATE AND NOT A PART THAT NEEDS TO BE FIXED' THE UPDATE IS $1300' NEEDLESS TO SAY I DON'T HAVE THE MONEY TO PAY FOR IT RIGHT NOW.. THE MAIN ISSUE IS THAT OF COURSE, FORD IS AWARE OF THE PROBLEM BUT WON'T ISSUE A RECALL' THE MUFFLER EXHAUST GOES INSIDE THE CABIN I/O OUTSIDE WHICH IS WHY THE SMELL IS SO BAD'. ME AND MY FAMILY HAVE BEEN BREATHING CARBON MONOXIDE EVERY TIME WE GET IN THE CAR.. ESPECIALLY LONG RIDE, WE ALL GET HEADACHES'. COUPLE YEARS AGO I STARTED BEING WITH HEADACHES AND MIGRAINES AND HAVE BEEN PUT ON MEDS' I NEVER HAD MIGRAINES BEFORE WE GOT THE CAR' COINCIDENCE??? DON'T THINK SO.
STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE MAKING DRIVER AND ANY PASSENGERS FEEL SICK. WORSE WHEN MIDDLE AND BACK SEATS ARE UP, LESS IF SEATS ARE FOLDED DOWN. HAPPENS IMMEDIATELY WHEN CARE IS STARTED AND CONTINUES WHEN DRIVING. *TR
OIL SUPPLY LINE TO TURBO LEAKING. NO PARTS AVAILABLE TO MAKE THE REPAIR THROUGH FORD. THIS IS THE SAME PART FAILURE AND HAS CAUSED A RECALL IN THE 2016 - 2017 FORD EXPLORER SPORTS. FORD NEEDS TO LOOK AT PREVIOUS YEARS TO DETERMINE IF A RECALL SHOULD BE DONE FOR ALL 2011 TO PRESENT. (FIRE HAZARD)
TL* THE CONTACT OWNS A 2013 FORD EXPLORER POLICE INTERCEPT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL EXHAUST ODOR AFTER EXTENDED OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
MY TRUCK HAS ALMOST 120000 MILES. AND WE WERE DRIVING AND NOTICE THE CHECK LIGHT CAME ON. WE WENT TO ADVANCE AUTO AND HAD THE TRUCK SCANNED TO SEE WHAT CODE WOULD COME UP. IT SAID THERE WAS TWO CYLINDER MISFIRED. AND THAT IT PROBABLY CAME FROM BAD FUEL. AND THEN THE ENGINE STARTED JUMPING AND SKIPPING. WE FINALLY GOT IT TO FIRESTONE AND THEY SAID THERE'S TAPPING AND KNOCKING AT THE BOTTOM OF THE ENGINE. THEY CAME TO THE CONCLUSION THAT NOW THE TRUCK NEEDS A NEW ENGINE. THEY QUOTED ME A ROUGH ESTIMATE OF $10,000. WE'VE KEPT UP WITH ALL THE OIL CHANGES ALONG WITH HAVING THE A/C COMPRESSOR REPLACED BECAUSE IT WENT OUT AS WELL. THE WARRANTY COMPANY WILL ONLY REPLACE THE ENGINE WITH A USED OR REMANUFACTURED ENGINE FOR $3700. THERE IS NO WAY A 2013 FORD EXPLORER WITH LESS THAN 120,000 MILES NEEDS A NEW ENGINE. AND WE ALSO SMELLED EXHAUST FUMES THROUGH THE VENTS INSIDE THE VEHICLE.
EXHAUST SMELL IS EXTREMELY NOTICEABLE AND DISTURBING, ESPECIALLY BECAUSE I AM TRAVELLING WITH A 3 YEAR OLD. WHAT CAN BE DONE TO RESOLVE THIS ISSUE IMMEDIATELY? I HAD A SIMILAR ISSUE WHEN THE GAS LINE HAD A LEAK AND THAT IS ALL I COULD SMELL.
EXHAUST LEAK IN CABIN
SOON AFTER THE PURCHASE, THERE WAS A BURNT METAL/EXHAUST SMELL IN THE INTERIOR OF THE EXPLORER WHEN THE DRIVER ACCELERATED TO PASS A CAR, GET ONTO THE INTERSTATE, OR SOMETHING SIMILAR AND THEN LET OFF THE ACCELERATOR. THE FIRST TIME IT HAPPENED, WE THOUGHT THE VEHICLE WAS ON FIRE AND PULLED OFF ONTO THE SIDE OF THE INTERSTATE AND GOT OUT OF THE VEHICLE. WE HAVE TO OPEN WINDOWS TO FLUSH OUT THE SMELL. AT FIRST, IT SEEMED THAT "RECIRCULATE" WOULD HAVE TO BE ON, BUT IN TIME IT DID NOT MATTER WHETHER IT WAS ON OR OFF. WHEN DRIVING IN TRAFFIC, WE DETECT EXHAUST SMELL AT ALL TIMES. TURNING ON "RECIRCULATE" HAS NO EFFECT. I HAVE ASTHMA, AND IT HAS BEEN WORSENING SINCE WE BOUGHT THE EXPLORER. I AM NOT A SMOKER. I NOW REFUSE TO RIDE IN THE EXPLORER AND AM DEMANDING THAT WE GET RID OF IT. *TR
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE OPERATING THE VEHICLE AND DEPRESSING THE ACCELERATOR PEDAL WITH THE AIR CONDITIONER ACTIVATED, EXHAUST FUMES EMITTED FROM THE AIR CONDITIONING VENTS. ALSO, THE FRONT DRIVER'S SIDE DOOR AJAR SENSOR ILLUMINATED ALTHOUGH THE DOOR WAS SECURED. EVENTUALLY, THE DOOR COULD NOT BE LOCKED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 36,000.
I HAD AN INCIDENT IN JULY 24, 2016 WHEN I CAME TO A STOP AT A HIGHWAY TOLL BOOTH THE VEHICLE STARTED STALLING THE LOW OIL PRESSURE MESSAGE CAME ON AND STALLED I RESTARTED THE VEHICLE THE MESSAGE WENT AWAY AND RAN NORMAL THOUGHT IT WAS A CLUTCH SO I LEFT IT ALIGN. CHECKED OIL LEVEL AND IT WAS NORMAL. WELL TODAY 10/06/2016 MY MOTHER IN LAW THE VEHICLE BELONGING TO HER WAS DRIVING ON THE HIGHWAY TO WHERE SPEED LIMIT IS 70MPH. TRAFFIC CAME TO A SLOW DOWN ALMOST A STOP VEHICLE DID THE SAME LOW OIL PRESSURE MESSAGE CAME ON AND STALLED WITH MY KIDS ON BOARD. SHE HAD TO PUT IN PARK AND RESTARTED THE VEHICLE IN THE MIDDLE OF THE HIGHWAY POSING DANGER TO OTHER MOTORIST AND MOST IMPORTANT MY FAMILY. SOMETHING NEEDS TO BE DONE BEFORE SOMETHING BAD HAPPENS TO SOMEONE THAT COULD HAVE BEEN PREVENTED BY A RECALL AND FURTHER INVESTIGATION. THANK YOU FOR YOUR COOPERATION. *TR
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, EXHAUST FUMES EMITTED INSIDE THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GRILL ASSEMBLY/VENT AIR, MOLDING, VALVE ASSEMBLY, AND AUTO DRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,897. ..UPDATED 10/13/16 *BF UPDATED 10/18/16.*JB
WHILE DRIVING AN ERROR MESSAGE WITH WRENCH SYMBOL CAME ON AND CAR WOULDN'T MOVE. I PRESSED GAS PEDAL AND STILL WOULDN'T GO. I WAS DRIVING ON A CITY STREET IN HEAVY TRAFFIC..
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT THERE WERE STRONG FUMES EMITTING INTO THE CABIN OF THE VEHICLE, WHICH CAUSED NAUSEA AND HEADACHES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, EXHAUST FUMES EMITTED INTO THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
EXHAUST SMELL IN CABIN DURING HEAVY LOADS ON ENGINE. I HAVE HAD THE TSB COMPLETED BY FORD AND STILL HAVE THIS PROBLEM.
I PURCHASED A NEW 2013 FORD EXPLORER IN PUERTO RICO ON NOVEMBER 2014. SINCE THE FIRST DAY IT LEAKED EXHAUST FUMES INTO THE CABIN WHEN ACCELERATING. AFTER MORE THAN 10 SERVICE VISITS TO THE DEALERSHIP, I WAS TOLD BY FORD FIELD SERVICE ENGINEER CARLOS J. DOMINGUEZ "THERE WAS NOTHING MORE THEY COULD DO ABOUT THE PROBLEM BECAUSE IT WAS CAUSED THE VEHICLE'S DESIGN, THE ANGLE AND HEIGHT IT STANDS FROM THE ROAD AND THE VACUUM THAT CAUSED WHEN THE VEHICLE ACCELERATED". I WAS DIAGNOSED WITH LYMPHOMA - CANCER A YEAR AND A MONTH AFTER I PURCHASED MY 2013 FORD EXPLORER. I TRADED IT IN FOR A NEW 2016 FORD EXPLORER LAST MAY IN THE HOPE THE NEW MODEL DID NOT HAVE THE SAME ISSUE, BUT IT DOES. AFTER DEALERSHIP CONSULTED FORD, THEY ASKED ME TO BRING THE UNIT IN TO PERFORM THE SAME REMEDIES AS MY PREVIOUS 2013 FORD EXPLORER UNIT. CONSULTED MY ONCOLOGIST AND WE ARE LOOKING INTO THE POSSIBILITY THAT MY 2013 FORD EXPLORER MIGHT HAVE CAUSED MY LYMPHOMA CANCER.
EXHAUST SMELL IN INTERIOR OF VEHICLE. I TYPICALLY DRIVE WITH A/C OR HEAT ON (SEASONALLY) AND ALWAYS USE OUTSIDE AIR (NO RE-CIRCULATION). SMELL IS MORE NOTICEABLE WHEN IDLING AT A STOP LIGHT OR OTHERWISE NOT IN MOTION. HAVE TRIED TWO SERVICE CALLS RECENTLY WITH NO RESOLUTION. AN ADDITIONAL RELATED ISSUE IS AN EVEN STRONGER FUEL SMELL IN MY GARAGE. THIS IS MORE OF A PRE-COMBUSTION SMELL. THE DEALER REPORTED THAT THIS IS NORMAL AS A RESULT OF THE CAPLESS GAS TANK FILTER SYSTEM. DEFINITELY A HEALTH HAZARD FOR ANYONE ENTERING THE GARAGE, AND THE SMELL GETS INTO THE HOUSE. THESE ISSUES HAVE PERSISTED FOR THE PAST 6-12 MONTHS, GETTING WORSE OVER TIME. TO DATE, THE DEALER HAS NO RESOLUTION FOR EITHER ISSUE. PLEASE HELP.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 55 MPH, EXHAUST FUMES ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A VENT LEAK THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,718. UPDATED 10/07/16*LJ *CN
CAR HAS AUXILIARY A/C SYSTEM AND CABIN WILL FILL WITH EXHAUST SMELL AFTER MERGING INTO TRAFFIC. THIS IS TO SAY AFTER HEAVY ACCELERATION AND THEN BACKING OFF TO TRAFFIC SPEED YOU CAN SMELL EXHAUST IN THE CAR AND WHEN I DO I OPEN A BACK WINDOW TO GET RID OF THE ODOR. HAVE PERSONALLY GOTTEN HEADACHES AFTER LONGER DRIVES AND NOW SUSPECT EXHAUST. A/C SETTINGS ARE IN RECIRCULATION WITH THE AUXILIARY SYSTEM ON ALSO. DEALERSHIP HAD A TECH RIDE WITH ME AND WE WENT FOR A DRIVE IN THE CAR, HE DID NOT SMELL THE EXHAUST TO THE SAME DEGREE AS I DID BUT SAID THERE WAS A TSB TO SEAL THE REAR AREA OF THE CAR AND THE REAR VALANCE WOULD HAVE TO BE TAKEN OFF. (RATHER LONG JOB) DEALERSHIP TOLD ME IT WOULD COST ABOUT $669 AND IS NOT COVERED BY MY EXTENDED WARRANTY OR BY A SAFETY RECALL. THIS IS SOMETHING I THINK THE MANUFACTURE SHOULD TAKE CARE OF SINCE IT IS A SAFETY ISSUE.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, AN EXHAUST FUME ODOR ENTERED INTO THE CABIN OF THE VEHICLE. AS A RESULT, THE CONTACT BECAME NAUSEATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
DEFECTIVE THROTTLE BODY. VEHICLE UNEXPECTEDLY SHUTS OFF. THIS HAS HAPPENED WHILE TURNING IN FRONT OF ON COMING TRAFFIC LUCKILY THE VEHICLE WAS ABLE TO COAST TO THE SHOULDER. HAS ALSO HAPPENED ON THE FREEWAY AND IN THE MIDDLE OF AN INTERSECTION. IT HAS HAPPENED AT LEAST A DOZEN TIMES. ALL POWER TO VEHICLE IS LOST. PART FOR VEHICLE IS CURRENTLY ON NATIONAL BACK ORDER WHICH INDICATES THAT THERE MIGHT BE MORE PROBLEMS WITH THIS PART ON OTHER VEHICLES AND NOT JUST MINE.
EXHAUST FUMES ENTER THE CABIN DURING HARD ACCELERATION. THIS IS MOST NOTICEABLE WHEN ALL WINDOWS ARE CLOSED AND THE CLIMATE CONTROL SYSTEM IS ON. REPRODUCIBLE MOST EASILY WHEN AT 30 MPH OR HIGHER WHEN MERGING ONTO A HIGHWAY. THIS HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED NEW. ONE NOTE: THIS MAY HAPPEN AT ANY SPEED HOWEVER THE VEHICLE IS NOT PUT UNDER MAXIMUM OR NEAR MAXIMUM ACCELERATION UNLESS MERGING ONTO A HIGHWAY OR PASSING.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT ANY SPEED, THE EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. AFTER ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO RESPOND. THE CONTACT HEARD A WHINING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE COMPUTER WAS FLASHED, BUT THE FAILURE CONTINUED. WHILE DRIVING, AN EGG LIKE ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ODOR WAS DUE TO A FAILED OVERFLOW JAR FOR THE RADIATOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 813.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE LOST POWER. THE VEHICLE ALSO HESITATED BEFORE ACCELERATING. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
WHEN DRIVING LOSS OF POWER HAPPENS. CAN NOT ACCELERATE! CAR GOES INTO LIMP MODE. CAN HAPPEN AT ANY TIME WITHOUT WARNING. CAR HAS 40K MILES. VERY DANGEROUS IF DRIVING ON THE FREEWAY. IT HAS HAPPENED 3 TIMES IN THE LAST WEEK.
I HAVE AN EXPLORER 2013(32762 MILES) WITH BIG ODOR OF GASES INSIDE THE CABIN WHEN I ACCELERATE MY SUV. THE ODOR OF GASES IS AMAZING INSIDE THE CABIN AND I AFRAID WITH THAT ODOR CAN CAUSE HEALTH PROBLEM NOW OR IN THE FUTURE TO MY FAMILY. I ALREADY WENT TO THE FORD SERVICE AND THEY MAKE A SEAL BUT THE PROBLEM STILL THERE. (TSB 14-04-NA). THE GOVERNMENT NEED TO DO SOMETHING.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AS A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FRONT DRIVER'S AND PASSENGER'S SIDE WEATHER DOOR STRIPPING WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 06/29/16*LJ THE CONSUMER STATED FUMES FROM THE EXHAUST ENTERED THE VEHICLE. THE VEHICLE WAS REPAIRED. UPDATED 07/13/16.*JB
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING SYSTEM WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR VENTS WERE SUCKING THE EXCESS EXHAUST FUMES THROUGH THE AIR CONDITIONING VENTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,000.
UNTIL THIS LAST WEEKEND, WE OWNED A 2013 FORD EXPLORER. WE NOTICED AN EXHAUST SMELL IN THE CABIN SOON AFTER WE PURCHASED THE VEHICLE, BUT THOUGHT IT WAS JUST "NEW ENGINE SMELL." ON TRIPS ACCELERATING UP MOUNTAINS THE EXHAUST SMELL IN THE CABIN HAS BEEN PARTICULARLY BAD. IN FACT, MY 8 YEAR OLD DAUGHTER HAS COMPLAINED OF A STOMACH ACHE AND THE NEED TO THROW UP EVERY TIME WE ARE IN THIS VEHICLE ON AN EXTENDED TRIP. WE CHALKED IT UP TO HER HAVING MOTION SICKNESS AND EVEN STARTED GIVING HER DRAMAMINE (WHICH NEVER HELPED). WHEN WE RENTED CARS FOR TRIPS, SHE DIDN'T HAVE THE SICK FEELING. MY HUSBAND WAS GETTING HEADACHES IN THIS VEHICLE, AND I WOULD ALWAYS FEEL EXTREMELY SLEEPY AND ALSO GET HEADACHES. MY FATHER (WHO IS A MECHANIC) RODE IN THE CAR WITH US THIS PAST 4TH OF JULY HOLIDAY, AND TOLD US WE PROBABLY HAD AN EXHAUST LEAK. LAST WEEK, AFTER TRAVELING BACK FROM BEING IN THE MOUNTAINS AND SMELLING THE EXHAUST SMELL IN THE CABIN ON YET ANOTHER TRIP, AND MY DAUGHTER GETTING SICK YET AGAIN, WE DECIDED WE HAVE HAD ENOUGH. WE TOOK IT TO THE DEALER TO CHECK OUT THE CAR. THEY SAID THERE WAS A TECHNICAL BULLETIN OUT FOR THE ISSUE AND THEY KNEW WHAT TO DO TO FIX IT. THE DAY WE GOT IT BACK FROM THE DEALER AFTER THEY "FIXED IT", WE ACCELERATED HARD ON THE FREEWAY AND THE SMELL WAS STILL THERE, AND ACTUALLY EVEN WORSE. WE ROLLED ALL THE WINDOWS DOWN AND IMMEDIATELY TOOK IT AND TRADED IT IN. I AM LIVID. FORD HAS KNOWINGLY ENDANGERED MY FAMILY FOR THE PAST TWO YEARS THAT WE HAVE OWNED THE CAR. AFTER READING OTHER COMPLAINTS ABOUT THE ISSUE AND REALIZING THAT FORD WAS NOT LIKELY TO FIX THE PROBLEM, WE DECIDED WE COULDN'T RISK OUR FAMILY'S HEALTH BY KEEPING THIS CAR. WE HAVE LOST TWO YEARS THAT WE HAVE PAID ON THE CAR. WE HAD PLANNED ON KEEPING THE EXPLORER WELL AFTER WE PAID IT OFF. I HAVE LOST ALL TRUST IN FORD.
MY CAR CONTINUES TO HAVE STINKY EXHAUST FUMES COMING INTO THE CABIN. WE HAVE THE RECYCLE SWITCH ON, BUT IT DOES NOTHING TO STOP THE FUMES FROM COMING IN. I HAVE TAKEN THIS CAR TO THE DEALER ON NUMBER OCCASIONS, BUT THEY NEVER WOULD ADMIT THAT THERE WAS A PROBLEM. IN FACT, THEY CLAIMED THAT THIS WAS HOW IT WORKED. I THEN CONTACTED FORD MOTOR COMPANY ON OTHER OCCASIONS, BUT WAS TOLD EACH TIME, THAT THERE WAS NO PROBLEM WITH THE SYSTEM. IT SEEMS TO ME THAT IF FUMES ARE COMING INTO THE CABIN OF THE CAR, IT IS NOT HEALTHY. IT'S AS IF FORD DOESN'T WANT TO ADMIT THEY HAVE A PROBLEM, OR THEIR NOSES ARE SO STOPPED UP THAT THEY CAN'T SMELL. FORD AND THEIR DEALERS ARE DISMISSING THE PROBLEM WHEN I KNOW THERE IS A PROBLEM. FORD NEEDS TO ADMIT THAT THIS PROBLEM IS NOT GOOD FOR THOSE OF US THAT HAVE TO LIVE WITH THE ROTTEN EGG SMELL IN OUR VEHICLES.
EXHAUST ODOR NOTICED INSIDE 2013 EXPLORER. THE FUMES HAVE CAUSED HEADACHES,NAUSEA, AND FATIGUE. THESE INCIDENTS HAVE OCCURRED DURING ACCELERATION AND SUSTAINED HIGHWAY SPEEDS. THE EXHAUST SMELL IS NOTICED THROUGHOUT INSIDE THE VEHICLE, FROM THE DRIVER TO THE PASSENGERS IN SECOND AND THIRD ROW (MY KIDS). THIS IS A REPEATABLE INCIDENT.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WAS SMOKE COMING THROUGH THE VENTS INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE ECO BOOST MOTOR WAS REPLACED. AFTER THE VEHICLE WAS SERVICED, WHILE DRIVING 45 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDER THE HOOD OF THE VEHICLE AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EVAP PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 85,491.
GAS/EXHAUST SMELL WHILE DRIVING. THIS SMELL IS COMING OUT OF THE HEATING AND AIR CONDITION VENTS WHILE DRIVING. MAKE YOU NAUSEOUS. *TR
STRONG EXHAUST SMELL IN THE CABIN OF THE VEHICLE. SMELLS BAD AND GIVES ME A HEADACHE. I DRIVE WITH MY DAUGHTER IN THE CAR AND AM VERY WORRIED ABOUT THE EFFECTS IT IS HAVING ON HER (AS WELL AS MYSELF). THIS SHOULD BE A RECALL ISSUE!! *TR
IN DECEMBER 2014, SEVERAL PATROL OFFICERS FROM THE YARMOUTH POLICE DEPARTMENT REPORTED THE ODOR OF EXHAUST FUMES IN THE PASSENGER COMPARTMENT OF A 2013 FORD EXPLORER INTERCEPTOR SUV THEY HAD BEEN OPERATING. WHILE SITTING STATIONARY WITH THE ENGINE IDLING, THE OFFICERS DETECTED THE ODOR OF EXHAUST LEAKING INTO THE PASSENGER COMPARTMENT OF THIS VEHICLE. UPON FURTHER EXAMINATION BY OUR PUBLIC WORKS MECHANIC, MULTIPLE CRACKS WERE DISCOVERED IN THE WELDS CONNECTING THE EXHAUST PIPES TO THE RESONATOR. THESE CRACKS WERE ALLOWING EXHAUST FUMES TO LEAK DIRECTLY INTO THE PASSENGER COMPARTMENT WHILE THE VEHICLE WAS SITTING STATIONARY. FOR SAFETY REASONS, THE VEHICLE WAS IMMEDIATELY REMOVED FROM THE FLEET UNTIL THE EXHAUST SYSTEM WAS REPLACED. THE REPLACEMENT EXHAUST ELIMINATED THE EXHAUST LEAKAGE PROBLEM. A SECOND FORD SUV OWNED BY THE YARMOUTH POLICE DEPARTMENT AND PURCHASED AT THE SAME TIME AS THE ONE MENTIONED ABOVE WAS ALSO PULLED FROM THE FLEET AND INSPECTED FOR EXHAUST CRACKS. THIS SUV, WHICH HAS JUST OVER 55,000 MILES ON IT, WAS ALSO FOUND TO HAVE A CRACK IN THE WELD SEPARATING THE EXHAUST AND RESONATOR. FORD MOTOR COMPANY PROVIDED A NEW EXHAUST FOR THIS VEHICLE UNDER THE MANUFACTURER?S WARRANTY.
UPON ACCELERATION, THE 2013 FORD EXPLORER RELEASES EXHAUST INTO THE CABIN. *TR
ON DECEMBER 15 2014, I WAS DRIVING TO PONCE ON HIGHWAY 52 IN PUERTO RICO. WHEN SUDDENTLY THE ENGINE STALL WHILE DRIVING. AFTER THAT THE PROBLEM HAVE CONTINUE DOING IT, SOMETIMES THREE TIMES A DAY. THE LAST TIME WAS MONDAY 29 2014 WHILE I WAS DRIVING TO THE DEALER. I'M VERY AFRAID OF DRIVING THIS VEHICLE KNOWING THAT CAN STALL ANY MOMENT WHITHOUT NOTICE AND IMPLICATE ME IN AN ACCIDENT. *JS
WE LEASED A 2013 FORD EXPLORER IN OCTOBER OF 2012. WITHIN ABOUT A MONTH, WE BEGAN SMELLING EXHAUST INSIDE THE CAR. I BROUGHT MY CAR INTO A DEALERSHIP IN NEW YORK, WHO TOLD ME THAT I WAS NOT USING THE AIR CONDITIONING PROPERLY. SO, I THOUGHT THE EXHAUST WAS GETTING INSIDE THE CAR BECAUSE OF SOMETHING I WAS DOING. I NOW KNOW THAT LOTS OF PEOPLE ARE HAVING THIS PROBLEM. I HAVE NOW BROUGHT MY CAR BACK INTO A DEALERSHIP IN FLORIDA. THE EXHAUST PROBLEM IS GETTING WORSE, AND I AM NERVOUS FOR MY FAMILY. I HAD THE CAR CHECKED, AND CARBON MONOXIDE WAS FOUND INSIDE THE CAR. *TR
ON MORE THAN ONE OCCASION, I HAVE SMELLED EXHAUST FUMES INSIDE MY VEHICLE UPON ACCELERATION. IT HAS GAVE ME A HEADACHE AND HAS MADE ME FEEL NAUSEOUS. MY CHILDREN HAS EXPERIENCED THE SAME SYMPTOMS AS I HAVE. *TR
EXHAUST SMELL COMING THROUGH AC VENTS WHILE DRIVING. ALL SPEEDS. *TR
TL* THE CONTACT OWNS 2013 FORD EXPLORER. THE CONTACT STATED THAT WHEN ACCELERATING, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR EXTRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
I PURCHASED A USED 2013 FORD EXPLORER ONE WEEK AGO. WHEN PULLING OUT OF MY DRIVEWAY, THE VEHICLE BEGAN TO SHAKE REALLY BAD AND WOULD NOT ACCELERATE. I HAD TO COAST INTO MY NEIGHBORS DRIVEWAY AND THROUGH MY YARD. I TURNED OFF THE VEHICLE. MIND YOU, MY HUSBAND EXPERIENCED THE SAME THING WHEN HE PICKED UP THE VEHICLE FROM THE DEALERSHIP BUT WHEN HE RESTARTED THE VEHICLE, EVERYTHING SEEMED OK. THINKING IT WAS RELATED TO MY HUSBAND'S EXPERIENCE, I RESTARTED THE VEHICLE. EVERYTHING SEEMED TO BE OK UNTIL I TRIED LEAVING OUT OF MY DRIVE WAY. AGAIN, THE VEHICLE SHOOK REALLY BAD AND WOULD NOT ACCELERATE. I AGAIN COASTED INTO MY NEIGHBORS DRIVEWAY AND THIS TIME THE ENGINE LIGHT CAME ON. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY HAD TO TOW IT IN TO SERVICE. IT IS GOING ON DAY 3 OF THE WORK WEEK AND THEY STILL HAVE NOT LOOKED AT IT. REALLY NOT A GOOD SIGN SEEING AS THOUGH WE LITERALLY JUST BOUGHT THE VEHICLE. I'M GLAD IT HAPPENED LEAVING MY DRIVEWAY AND NOT ON THE HIGHWAY. *TR
MY VEHICLE IS NOW AT APROX 38,000 MILES AND THIS HAPPENS FREQUENTLY UPON HARD ACCELERATIONS AND STEEP INCLINES, THE SMELL OF SULFUR, ROTTEN EGG SMELL, OR HARD BOILED EGG SMELL (EXHAUST) THIS HAPPENS EVEN WHEN THE A/C IS RUNNING ON RECIRCULATE. I PURCHASED THIS VEHICLE NEW AND AM THE ORIGINAL OWNER. *TR
MY AIR CONDITIONER JUST STOPS WORKING WILL DRIVING. I HAVE TAKEN TO THE FORD DEALERSHIP OVER 5 TIMES. THEY SAY IT WORKS FINE EACH TIME I GO. FINALLY ONE DAY WHEN IT WAS OUT I DROVE UP TO FORD AND MADE THE SERVICE MANAGER GO FOR A RIDE WITH ME. HE AGREED THE AC WAS NOT WORKING. IT IS CURRENTLY AT THE SERVICE DEPARTMENT AND BEING FIXED, HOPEFULLY! *TR
SHORTLY AFTER PURCHASING THE VEHICLE (4/13) WE NOTICED A BURNING ODOR INSIDE THE CABIN DURING HARD ACCELERATION. THIS OCCURS WHEN PASSING, TOWING AND DRIVING UP STEEPER GRADES. WE TOOK THE CAR TO OUR LOCAL DEALER AND WERE TOLD THEY COULD NOT REPRODUCE THE ISSUE. TODAY THE CAR IS BACK AT THE DEALER FOR THE SAME ISSUE AND I AM BEING TOLD AGAIN THAT THEY CANNOT REPRODUCE THE ISSUE, THIS AFTER I TOOK A TECHNICIAN FOR A RIDE AND SHOWED HIM HOW TO REPRODUCE IT. A DIFFERENT TECHNICIAN CALLED AND ASKED A LOT OF QUESTIONS ABOUT WHETHER OR NOT I RUN THE A/C AND WHAT THE SMELL WAS. AFTER READING ABOUT MANY SIMILAR ISSUE MY NEXT STEP WILL BE TO CONTACT FORD DIRECTLY. *TR
VEHICLE IS SHOWING 75 TO 100 PPM OF CARBON MONOXIDE IN THE CABIN. FIRE DEPT CO2 METER SHOWED THIS IN THE VEHICLE. WAS TOLD NOT TO OPERATE VEHICLE DUE TO HIGH LEVELS OF CO2. *TR
WHILE ENGAGING PASSING GEAR AT ROAD SPEEDS, CABIN FILLED WITH EXHAUST FUMES. THIS HAS CONTINUED FROM THAT TIME UNTIL PRESENT. VEHICLE HOW HAS 33000 MILES. VEHICLE HAS BEEN TAKEN TO LOCAL DEALER - [XXX] - ON NUMEROUS OCCASIONS WITH NO RESULTS IN STOPPING THE PROBLEM. THE LAST VISIT AFTER KEEPING OUR VEHICLE FOR 1.5 WEEKS , WE WERE TOLD THAT FORD COULD NOT REPAIR THE PROBLEM AND THAT THE FACTORY WOULD TAKE THE VEHICLE UNDER ADVISEMENT - WHATEVER THAT MEANS. MEANWHILE THE PROBLEM CONTINUES TO WORSEN WHILE EXHAUST FUMES NOW ENTER THE VEHICLE AT ALL STAGES OF OPERATION. WE HAVE BEEN ADVISED BY SEVERAL MECHANICS AND OTHER DEALERS NO TO DRIVE THE VEHICLE WITH OUR GRAND BABIES. THIS HAS BECOME A SERIOUS HEALTH CONCERN FOR OUR FAMILY AS THIS IS MY WIFE'S ONLY MODE OF TRANSPORTATION. SHE FREQUENTLY SUFFERS HEADACHES AFTER TRIPS IN THE VEHICLE TO NEIGHBORING CITIES TO SHOP!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THERE WAS A ODOR OF EXHAUST FUMES COMING FROM THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
THE VEHICLES AC SYSTEM FLOODS THE INTERIOR CABIN WITH AN OVERWHELMING EXHAUST SMELL DURING HARD ACCELERATION OR ANYTIME THE ENGINE EXCEEDS 3500 RPM AS IN CLIMBING A MOUNTAIN ROAD ETC. DEALER HAS PERFORMED FORD TECHNICAL BULLETIN HOWEVER THE PROBLEM WAS NOT FIXED. FORD TOLD ME THEY ARE AWARE OF THE PROBLEM AND TO "CHECK BACK" IN A COUPLE OF MONTHS TO SEE IF THE ENGINEERS HAVE FOUND A FIX. *TR
WHEN ACCELERATING A STONG EXHAUST SMELL IS PRESENT IN THE VEHICLE CABIN. THIS IS MOST PRONOUNCED DURING A LONG ACCELERATION I.E. WHEN ENTERING A HIGHWAY. FOLLOWING A PERIOD OF ACCELERATION WE NEED TO OPEN THE WINDOWS TO PURGE THE EXHAUST FROM THE CABIN. THIS IS REGARDLESS OF THE HEATING/COOLING SYSTEM BEING ON OR OFF, OR IF THE RECIRCULATION FEATURE IS ENABLED. THE DEALERSHIP IMPLEMENTED A TECHNICAL SERVICE BULLETIN FOR THIS CONDITION AND IT HAD NO IMPROVEMENT. *JS
EXHAUST SMELL, OR ACRID BURNING SMELL IN CABIN OFF AND ON SINCE NEW, AND ESPECIALLY DURING HIGHER SPEED ACCELERATION... SUSPECT EXHAUST FUMES ENTERING CABIN... *TR
UPON MODERATE OR HARD ACCELERATION, A STRONG BURNT OR EXHAUST SMELL ENTERS THE CABIN. *TR
EVERY TIME I GIVE AN 'OPEN THROTTLE', OR HARD ACCELERATION ON MY VEHICLE THERE IS A FOUL SMELL THAT ENTERS THE CABIN VIA THE AIR CONDITION VENTS. I HAD THE ISSUE LOOKED INTO BY MY FORD DEALER AFTER THE PROBLEM STARTED. THE DEALER ACTED LIKE THEY HAVE NEVER HEARD OF THE COMPLAINT BUT AFTER READING VARIOUS THREADS ON THE INTERNET IT APPEARS A LOT OF OTHER PEOPLE HAVE HAD THE SAME ISSUE. AFTER SOME RESEARCH I'VE LEARNED THAT THE SMELL IS ACTUALLY EXHAUST FUMES ENTERING THE CABIN. FORD ACKNOWLEDGES THE ISSUE BUT STATES THE AMOUNT OF EXHAUST FUMES ARE NOT ENOUGH TO BECOME TOXIC. I AM VERY CONCERNED OF THIS ISSUE AND FORD NEEDS TO FIX THE PROBLEM. *TR
THIS HAPPENS VIRTUALLY EVERY TIME I ENTER A HIGHWAY. EXHAUST SMELL LEAKS INTO THE CABIN FROM WHAT SEEMS TO BE THE REAR EXHAUST. I HAVE TAKEN MY TRUCK IN MANY TIMES BUT FORD DEALERS CANNOT SEEM TO RESOLVE THE ISSUE. THE ONLY WAY FOR ME TO CLEAR THE SMELL AND FUMES IS ROLL THE WINDOWS DOWN AND AIR OUT THE TRUCK. PLEASE SEE THE FORD FORUMS FOR OTHER OWNERS WITH THE SAME ISSUE: HTTP://WWW.EXPLORERFORUM.COM/FORUMS/SHOWTHREAD.PHP?T=323597. *TR
WHILE WAITING IN LINE AT THE LOCAL CAR WASH THE ENGINE IN MY 2013 FORD EXPLORER SPORT BEGAN TO REV UP, THEN LOST POWER AND BEGAN TO SHAKE VIOLENTLY BEFORE THE ENGINE STALLED COMPLETELY. NO WARNING LIGHTS WERE ILLUMINATED AND NO VISIBLE INDICATIONS OR WARNINGS WERE DISPLAYED TO GIVE ANY INDICATION AS TO WHAT THE PROBLEM MIGHT BE. SEVERAL ATTEMPTS TO RESTART THE ENGINE FAILED AND I HAD TO PUSH THE VEHICLE OUT OF LINE AND INTO AN ADJACENT PARKING LOT. WHEN I TRIED TO RESTART THE VEHICLE ONCE TOW TRUCK ARRIVED TO TOW THE VEHICLE BACK TO THE FORD DEALERSHIP WHERE I PURCHASED THE TRUCK IT STARTED UP AS IF NOTHING HAD HAPPENED. *TR
WHEN ACCELERATING, WITH ENGINE RPMS RISING ABOVE 3500 RPM EXHAUST FUMES BEGIN TO ENTER THE CABIN THROUGH THE AC DUCTS. ODOR IS PRESENT REGARDLESS OF VENTILATION MODE (RECIRCULATION OR FRESH-AIR). ALL ATTEMPTS AT REPAIR, INCLUDING OFFICIAL TSB BULLETIN PUBLISHED BY THE FORD MOTOR COMPANY (TSB 12-12-4) AND INSPECTION BY FIELD SERVICE ENGINEER, BY FORD DEALERSHIP SERVICE CENTER PERSONNEL HAVE FAILED. HERE IS A PART OF A RESPONSE FROM FORD TO MY SERVICE TECHNICIAN ON 10/10/2013 THIS CONCERN IS CURRENTLY UNDER INVESTIGATION. WHEN A RESOLUTION IS AVAILABLE, THE DEALER WILL BE NOTIFIED WITH A TSB, SSM, FSA, OR BROADCAST MESSAGE." I THINK THIS PROBLEM EXISTS IN EVERY FORD EXPLORER MANUFACTURED SINCE 2011 TO PRESENT BUT CONSUMERS EITHER DON'T KNOW IT IS HAPPENING OR THEY DON'T KNOW TO TAKE IT TO FORD. OTHERS WITH THE SAME COMPLAINT ON THIS WEBSITE: 2011-10545178, 10537052, 10485394, 2012- 10466807, 10458341, 2013 - 10548667, 10547404, 10545106, 10534074, 10531802, 10522939, 10511749, 10503135, 10497684, 10493493, 10472937, 2014 ' 10536610 (SO FAR). ONE CASE (10521718) EVEN HAD TO BE TAKEN TO THE HOSPITAL BECAUSE OF THE CARBON MONOXIDE. PAGE 206 OF MY OWNERS MANUAL STATES 'WARNING: IF YOU SMELL EXHAUST FUMES INSIDE YOUR VEHICLE, HAVE THIS CHECKED IMMEDIATELY. DO NOT DRIVE YOUR VEHICLE IF YOU SMELL EXHAUST FUMES. CARBON MONOXIDE IS PRESENT IN EXHAUST FUMES. TAKE PRECAUTIONS TO AVOID ITS DANGEROUS EFFECTS.' FORD WON'T DO THE RIGHT THING AND BUY THIS VEHICLE BACK FROM ME AND BECAUSE I BOUGHT THE CAR CERTIFIED PREOWNED FROM FORD, WHEN IT WAS ONLY 6 MONTHS OLD AND 16000 MILES, I CAN'T LEMON LAW THE VEHICLE IN FL. I HAVE A DEAD VEHICLE THAT I CAN'T DRIVE BECAUSE I WON'T RISK MINE OR MY FAMILY'S HEALTH, SO I'M AT MY WITS END. *TR
AFTER ALL THE NEW CAR SMELLS BEGAN TO WEAR OFF WE BEGAN TO NOTICE WHAT SEEMED TO BE EXHAUST FUMES WHEN WE WERE DRIVING UP HILLS. WE SOON NOTICED THAT IT HAPPENED ANYTIME UPON HARD ACCELERATION. THE SMELL IS ENOUGH TO MAKE YOUR EYES BURN AND WATER FROM UP IN THE DRIVER SEAT. WE THOUGHT MAYBE IT WAS COMING FROM THE REAR BUT TRIED IN ALL POSITIONS AND OFF AND STILL HAVE IT. THE FORD FIX WITH THE NEW VENT, SEALANT, ETC. WAS DONE AND HAD NO EFFECT ON IT. IT WAS BROUGHT BACK INTO THE DEALERSHIP A SECOND TIME AND THE OPPOSITE VENT WAS REPLACED, STILL NO CHANGE. WE BROUGHT IT BACK INTO THE DEALERSHIP A THIRD TIME AND IT WAS CHECKED FOR IMPROPER BODY SEALS AND WEATHER STRIPS WITH NOTHING FOUND. WE ARE NOW TOLD WE HAVE TO JUST WAIT AND SEE IF FORD COMES UP WITH A FIX. *TR
WHEN ACCELERATING, WITH ENGINE RPMS RISING ABOVE ~3500 RPM, A NOXIOUS SULFUR-LIKE ODOR IS ADMITTED INTO THE PASSENGER CABIN THROUGH THE CLIMATE CONTROL VENTS. THE ODOR OCCURS DURING ACCELERATION OR WHENEVER ENGINE SPEED EXCEEDS 3500 RPM, AS WHEN ON A STEEP INCLINE. ODOR IS PRESENT REGARDLESS OF VENTILATION MODE (RECIRCULATION OR FRESH-AIR), AND TYPE OF FUEL USED (OCTANE RATINGS FROM 85 UP TO 91), OR WHERE FUEL WAS PURCHASED (INCLUDING SEVEN DIFFERENT STATES IN MULTIPLE CITIES). ALL ATTEMPTS AT REPAIR, INCLUDING OFFICIAL TSB BULLETIN PUBLISHED BY THE FORD MOTOR COMPANY (TSB 12-12-4), BY FORD DEALERSHIP SERVICE CENTER PERSONNEL HAVE FAILED. *JS
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS A BURNING SMELL EMERGING FROM THE VEHICLE ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDTED 09/30/13*LJ
PURCHASED VEHICLE IN EARLY 2013. WHILE DRIVING AT VARIOUS SPEEDS NOTICED EXHAUST FUMES COMING FROM AIR VENTS. CALLED MY LOCAL FORD DEALERSHIP AND THEY ADVISED THAT IT WAS NORMAL TO SMELL FUMES BECAUSE IT WAS A NEW ENGINE. NOW SIX MONTHS LATER, I CONTINUE TO SMELL EXHAUST FUMES THROUGH AIR VENTS WHILE DRIVING BUT IT SEEMS TO BE WHILE AT HIGH RPM'S OVER 3000. I RESEARCHED THE NHTSA WEBSITE JUST TO MAKE SURE I WASN'T THE ONLY ONE AND NOTICED THAT THE FOLLOWING NHTSA ID COMPLAINT NUMBERS ARE ALSO ASSOCIATED WITH EXHAUST FUMES COMING THROUGH AIR VENTS. THEY ARE #10522939, 10521718, 10511749, 10503135, 10472937, 10497684 AND 10493493. IT SEEMS THAT THERE DEFINITELY IS A PROBLEM WITH EXHAUST FUMES ENTERING THE CABIN WHILE DRIVING. I JUST RECEIVED SAFETY RECALL NOTICE 13S04 FOR A POSSIBLE FUEL LEAK BUT I DON'T THINK THAT WILL STOP SMELL FROM COMING THROUGH THE AIR VENTS. SEEMS TO BE THAT SOME KIND OF SEAL OR GASKET IS NOT OPERATING AS REQUIRED TO KEEP FUMES FROM ENTERING THE CABIN. I HOPE THAT FORD GETS SERIOUS ABOUT CONDUCTING SOME TESTING FOR A POSSIBLE FIX OR RECALL. AS OTHERS HAVE COMPLAINED, I TRY NOT TO USE MY VEHICLE WHEN TRANSPORTING MY FAMILY AS THEY COULD BE EXPOSED TO HARMFUL EXHAUST FUMES. THIS VEHICLE IS NOT SAFE. *TR
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, CONTACT IN THE VEHICLE WOULD BECOME DIZZY AND NAUSEOUS FOR UNKNOWN REASONS. ONE PASSENGER BECAME VIOLENTLY ILL AND WAS TRANSPORTED TO THE EMERGENCY ROOM FOR TREATMENT. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SEALS WOULD NEED TO BE REPLACED BECAUSE THE EXHAUST FUMES WERE LEAKING INTO THE AIR CONDITIONING UNIT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 7,500.
TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE INTAKE HOSE FROM THE TURBO CHARGER HAD BECOME DISCONNECTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 399.
A FOUL EXHAUST LIKE SMELL ENTERS THE CABIN UPON ACCELERATION. THE DEALER ATTEMPTED TO IDENTIFY AND CORRECT THE PROBLEM, HOWEVER, THE CONDITION CONTINUES. *TR
I AM REPORTING AN EMISSION ISSUE WITH THIS VEHICLE AND THE PREVIOUS ONE I HAD WITH SAME ISSUE. SOMETHING NEEDS TO BE DONE TO MAKE THIS NOT HAPPEN TO ANYONE ELSE. I AM BREATHING EXHAUST FUMES IN THE CABIN AT HARD ACCELERATION THROUGH THE AC SYSTEM ALL THE TIME EVEN AFTER THEY SO CALLED FIXED THIS VEHICLE. EVEN WITH MODERATE ACCELERATION PASSING SOMEONE. I AM GOING THROUGH THE LEMON LAW AT THIS TIME. THE SMELL IS SO BAD IT IS GIVING ME HEADACHES ALL DAY AND NIGHT AND EFFECTING MY HEALTH. IF IT IS IN TWO VEHICLES THEN IT IS IN ALL OF THEM FORD NEEDS TO FIX THIS PROBLEM PERIOD NOT PART FIX IT. I WAS TOLD BY FLORIDA ATTORNEY GENERALS ATTORNEY TO REPORT THIS TO YOU. *TR
THIS 2013 EXPLORER XLT 4WD WITH 345 MILES ON IT AND LESS THAN TWO WEEKS OLD EXPERIENCED COMPLETE ENGINE FAILURE WHILE BEING DRIVEN IN A RESIDENTIAL AREA AT MID-DAY. *TR
AT ANY SPEED EXHAUST FUMES GET INTO PASSENGER COMPARTMENT. WITH VEHICLE IDLING AND CLIMATE CONTROL TO OFF POSITION, I LET IT IDLE 5 MIN. THEN TURNED CLIMATE CONTROL TO ON POSITION AND NOTHING BUT FUMES COME OUT THRU AIR VENTS. I BOUGHT THIS EXPLORER 10/23/12 AND IT HAS BEEN IN THE SHOP SINCE 12/12/12. FORD SENT A FIX FOR THIS EXPLORER AND IT DIDN'T WORK. FMC NEEDS TO CALL ME ASAP. THIS IS LOOKING MORE AND MORE LIKE A BUY BACK. *TR
WHEN ACCELERATING THE VEHICLE QUICKLY WITH THE AIR CONDITIONER ON (DOES NOT MATTER IF IT'S ON FRESH AIR INTAKE OR RECIRCULATING), THERE IS A DEFINITE ODOR OF GASOLINE EXHAUST IN THE CABIN OF THE VEHICLE. THE PROBLEM CAN BE DUPLICATED AT ANY SPEED, FROM A DEAD STOP OR ACCELERATING DURING A PASSING MANEUVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP AND TWO TECHNICAL BULLETINS WERE ADDRESSED (ONE FOR A VIBRATION SOUND COMING FROM UNDER THE HOOD WHICH WAS REPAIRED AND THE OTHER FOR THE EXHAUST ODOR IN THE CABIN). UPON COMPLETION OF THE FACTORY WARRANTIED TECHNICAL BULLETINS, THE ODOR REMAINED. UPON FURTHER REVIEW OF THE DOCUMENTATION, THE WRONG ODOR WAS ADDRESSED (RADIATOR FLUID, NOT GASOLINE EXHAUST). THE ODOR IS PRESENT REGARDLESS OF BURNING 87 OCTANE OR E-85 FUEL. *TR