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2013 Ford Explorer Electronic Stability Control Esc Problems

4 owner-reported electronic stability control esc complaints from NHTSA data

4
Complaints
Jan 2018Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (4)

mediumELECTRONIC STABILITY CONTROL (ESC)
Filed: Jun 2019

I WAS DIVING DOWN THE HIGHWAY AT APPROXIMATELY 55-60MPH WHEN MY VEHICLE JERKED TWICE THEN STARTED DECELERATING RAPIDLY. AT THAT TIME PRESSING THE GAS PEDAL HAD NO EFFECT AND I HAD TO PULL OVER ON TO THE SHOULDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. A WRENCH LIGHT CAME ON AND MY CAR BEGAN TO SHAKE AND WOULD NOT ACCELERATE. I PUT THE CAR IN PARK AND WAITED A FEW MINUTES BUT IT DID NOT STOP SHAKING AND THE WRENCH LIGHT WOULD NOT GO OFF. I TURNED MY CAR OFF HALFWAY ON THE HIGHWAY AND HALF ON THE SHOULDER WITH ONCOMING TRAFFIC. AFTER LEAVING THE CAR OFF FOR APPROXIMATELY 3 MINUTES I TURNED IT BACK ON AND THE WRENCH LIGHT WENT OFF AND MY CAR OPERATED NORMALLY. THE SAME THING HAPPENED THE NEXT DAY. I CALLED MY LOCAL FORD DEALERSHIP AND WAS TOLD THAT THEY COULD NOT TAKE MY CAR THAT DAY. I WAS LEAVING FOR VACATION THE NEXT DAY AND PLANNED ON GOING IN MY ELXPLORER BUT DID NOT FEEL SAFE SO I DROPPED IT OFF AT A LOCAL MECHANIC. I WAS TOLD THAT THE DIAGNOSTIC TEST DIDN'T SHOW ANYTHING AND THAT I WOULD HAVE TO TAKE THE CAR IN WHILE THE LIGHT WAS ON, WHICH IS IMPOSSIBLE BECAUSE THE CAR WON'T ACCELERATE WHILE THE LIGHT IS ON. THE SAME THING HAS HAPPENED TWO MORE TIMES WITHIN A WEEK. I'M AM SCARED TO DEATH TO DRIVE THIS CAR WITH MY CHILDREN IN IT.

NHTSA #: 11221593
mediumELECTRONIC STABILITY CONTROL (ESC)
Filed: Dec 2018

MY VEHICLE KEEPS GIVING ME A "SHIFT TO PARK" MESSAGE AFTER IT'S ALREADY IN PARK. I PURCHASED THE VEHICLE IN THE SUMMER OF 2012 AND IT'S A 2013. WITHIN THE FIRST MONTH OF HAVING IT THIS ISSUE BEGAN. I'VE MENTIONED IT SEVERAL TIMES WHEN I'VE TAKEN MY VEHICLE IN FOR SERVICE. I EVEN TOOK IT IN JUST FOR THAT ERROR MESSAGE AND WAS TOLD BECAUSE THE ISSUE COULDN'T BE DUPLICATED I WOULD HAVE TO BRING IT BACK WHEN IT HAPPENS AGAIN AND I STILL HAD TO PAY THE DIAGNOSTIC FEE OF $150 PLUS TAX.

NHTSA #: 11160844
mediumELECTRONIC STABILITY CONTROL (ESC)
Filed: Aug 2018

I WAS DRIVING ON THE FREEWAY AT AROUND 65/70MPH WHEN SUDDENLY MY CAR SHUT DOWN. THE WRENCH LIGHT ILLUMINATED, AND THE DASH SAID TO "CHECK MANUAL" AND ALL POWER WAS LOST IN THE CAR. IT WAS A TERRIFYING EXPERIENCE. I WAS IN THE FAST LANE DURING THE MORNING COMMUTE AND MY CAR COMPLETELY SHUT DOWN AND I HAD TO SAFELY NAVIGATE GETTING OVER 6 LANES OF TRAFFIC. THANK GOD NO ONE WAS INJURED BECAUSE THIS COULD HAVE BEEN DEADLY. THE CAR WENT INTO "LIMP MODE" I TOOK IT TO A FORD DEALER TODAY AND IT WAS DIAGNOSED AS A DEFECTIVE ELECTRONIC THROTTLE BODY. I WAS TOLD IT IS NOT COVERED BY THE FORD EXTENDED WARRANTY WHICH SHOULD COVER IT FOR 10 YEARS OR 150,000 MILES. I CALLED FORD AND THEY ALSO TOLD ME IT WAS NOT COVERED. THIS IS CONTRARY TO ALL THE RESEARCH I HAVE DONE AND THE AGREEMENT FORD REACHED WITH THE NHTSA.

NHTSA #: 11115235
mediumELECTRONIC STABILITY CONTROL (ESC)
Filed: Jan 2018

I RECEIVED AN ERROR CODE ON MY 2013 FORD EXPLORER THAT STATED "CHECKS BRAKES" WHENEVER I MADE A LEFT OR RIGHT TURN. THE CAR WOULD ALSO DO A HARD JERK WHEN I TURNED AND IT WAS HARD TO DRIVE AT CERTAIN SPEEDS. WHEN I DID A VEHICLE CHECK, MY BRAKES WERE REGISTERING AS "OK". A COUPLE OF DAYS LATER, MY VEHICLE DID THE SAME THING WHEN I MADE A TURN. THIS TIME AFTER THE CHECK BRAKES WARNING LIGHT CAME ON, MY CAR COMPLETELY CUT OFF ON ME. I WAS ABLE TO RE-START IT BUT I WAS REALLY NERVOUS AND IMMEDIATELY TOOK IT TO THE FORD DEALERSHIP. I CONTACTED THE SERVICE DEPARTMENT THE NEXT DAY ON THE STATUS OF MY VEHICLE AND WAS TOLD THAT 40 DIFFERENT ERROR CODES CAME UP WHEN THEY DID A DIAGNOSTIC TEST. I WAS TOLD THAT MY CAR HAS A "STEERING GEAR ISSUE" AND TO REPLACE IT, I WILL HAVE TO PAY $1683.87. I WAS ABLE TO FIND COMPLAINTS ON THE 2013 FORD EXPLORER WITH THE SAME ISSUE. RECALL NUMBER 14V286000 DATED 20140529 FOR STEERING:ELECTRIC POWER ASSIST SYSTEM IS FOR 2011-2013 FORD EXPLORERS. THE RECALL STATES 'VEHICLES MANUFACTURED MAY 17, 2010, THROUGH FEBRUARY 28, 2012 MAY EXPERIENCE AN INTERMITTENT CONNECTION IN THE ELECTRIC POWER STEERING GEAR, WHICH CAN CAUSE A LOSS OF THE MOTOR POSITION SENSOR SIGNAL RESULTING IN A SHUT DOWN OF THE POWER STEERING ASSIST." I CONTACTED FORD HEADQUARTERS ABOUT THE RECALL AND WAS TOLD THAT MY CAR WAS MANUFACTURED AFTER THE RECALL DATE SO THE RECALL DOES NOT APPLY TO MY VEHICLE. I STATED THE MY VEHICLE IS HAVING THE SAME EXACT ISSUES AS THE RECALL ON THE SAME MAKE, MODEL AND YEAR FORD EXPLORER. A CASE WAS OPENED BY FORD HEADQUARTERS FOR FINANCIAL ASSISTANCE ON JANUARY 5TH, 2018. I AN STILL AWAITING A RESPONSE. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND I HAVE RESULTED IN RENTING A VEHICLE OR HAVING MY HUSBAND DRIVE ME AND OUR THREE KIDS BACK AND FORTH. MY CAR IS AT FORD SERVICE CENTER AND I WILL EVENTUALLY HAVE TO PICK IT UP.

NHTSA #: 11061935

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