2009 Volkswagen Jetta Fuel System Diesel Problems

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THAT THE HIGH COMPRESSION FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO COVER THE COSTS OF THE REPAIR. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/21/16*LJ *TR

WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS CAR ACCIDENTS ESPECIALLY ON HIGHWAY. *TR

GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR

ON 11/3/2014 I DROVE MY 2009 VOLKSWAGEN JETTA TDI TO WORK ON INTERSTATE 90 , WHEN THE CARS ENGINE LIGHT CAME ON AND THE VEHICLE IMMEDIATELY STARTED TO DECREASE SPEED. BY THE TIME I FOUND A SAFE SPOT TO PULL OVER THE VEHICLE SHUT DOWN COMPLETELY. MY CAR HAD TO BE TOWED TO AN AUTOSHOP WHERE I WAS TOLD THAT MY CARS HIGHPRESSURE FUEL PUMP SHUT DOWN AND CONTAMINATED THE WHOLE FUEL SYSTEM WITH METAL FROM THE SECONDARY FUEL PUMP.I HAD PURCHASED THIS CAR USED JUST THIS FEBRUARY FOR $15000 AND NOW I HAVE TO PAY A BILL OF $7000 TO BE ABLE TO DRIVE IT AGAIN.I DID DO SOME RESEARCH AND DISCOVERED THAT I AM NOT THE ONLY DRIVER WITH A 2009 VW JETTA WHERE THE HIGHPRESSURE FUEL PUMP FAILED. *TR

HIGH PRESSURE FUEL PUMP FAILED (2.0L TDI CLEAN DIESEL MOTOR). THIS IS COVERED UNDER EA11003. *TR

MY VW JETTA TDI 2009 STALLED IN TRAFFIC IN DEC. 2010, IT WAS ONLY A YEAR OLD WITH 23,000 MILES. THE DEALER SAID I MUST HAVE PUT REG. GAS AND NOT DIESEL. I SAID I HAD RECEIPTS AND HE COULD TEST IT TO PROVE I HADN'T. THE DAMAGE WAS $8,000 FOR A NEW FUEL SYSTEM INCLUDING TANK. IT WAS CALLED A HIGH PRESSURE FUEL PUMP MALFUNCTION WITH FUEL SYSTEM CONTAMINATION. HE SAID THERE WAS METAL SHARDS THAT DISINTEGRATED THE ENTIRE FUEL SYSTEM. IT WAS COVERED UNDER WARRANTY. NOW AUGUST 7, 2014, THE EXACT SAME THING OCCURRED AND IT IS NOT UNDER WARRANTY BUT THE DEALER WILL COVER IT AGAIN FOR FREE. CHECKING ON-LINE, I SEE THIS IS A COMMON PROBLEM AND THERE NEEDS TO BE A RECALL OR WE SHOULD GET A NEW CAR. I ASKED DEALER IF HE COULD GUARANTEE IT WON'T HAPPEN AGAIN AND HE CAN'T! BUT HE SAYS VW WILL ALWAYS FIX IT FOR FREE IF IT HAPPENS AGAIN. WHAT IF IT HAPPENS AND SOMEONE DIES IN AN ACCIDENT WHEN IT STALLS ON THE FREEWAY? WILL THEY DO A RECALL ONCE SOMEONE DIES?!!!!! *TR

FLASHING GLOW PLUG LIGHT AND ENGINE WARNING WITH LOSS OF POWER. ENGINE DIED WITHIN SEVERAL MINUTES. COASTED TO SAFE SPOT TO PULL OFF ROAD. TOWED TO VW DEALER WHO DIAGNOSED HIGH PRESSURE FUEL PUMP (HPFP) FAILURE WITH METAL THROUGHOUT FUEL SYSTEM. *TR

DRIVING IN THE NEIGHBORHOOD WHEN ALL OF A SUDDEN CAR'S RPM'S GO SUPER HIGH. I TURN OFF THE VEHICLE AND IT WOULDN'T START AGAIN. HAD IT TOWED TO VW DEALER WHO HAS DIAGNOSED PROBLEM AS FULL FUEL SYSTEM BLOW OUT/FAILURE. I AM THE ORIGINAL OWNER. NO PROBLEMS PREVIOUSLY AND NO SYMPTOMS OF FUEL SYSTEM PROBLEMS PRIOR TO THIS INCIDENT. *TR

WHILE DRIVING, A WARNING MESSAGE BRIEFLY APPEARED STATING ENGINE MANAGEMENT MALFUNCTION FOLLOWED BY A BLINKING HEAT COIL LIGHT. THE MANUAL SAID TO TAKE TO REPAIR STATION AS SOON AS POSSIBLE, BUT WITHIN 1 MILE THE JETTA TDI LOST POWER, MY CAR ALMOST STOPPING AND EVENTUALLY LOSING ALL POWER. LUCKILY I WAS NOT ON THE FREEWAY WHERE THIS WOULD HAVE BEEN VERY DANGEROUS, AND I WAS ABLE TO PULL TO THE SIDE OF A COUNTRY ROAD, CALLING FOR A TOW TRUCK. ANALYSIS FOLLOWING INSTRUCTIONS ON A VW SERVICE BULLETIN SHOWS THE PRIMARY FUEL PUMP THAT SUPPLIES THE SYSTEM FAILED AND THE VANE PUMP RELEASED METAL INTO THE ENTIRE FUEL SYSTEM, GETTING PAST THE FILTER (ANOTHER DEFECT?) AND GOING ALL THE WAY TO THE INJECTORS. THE ENTIRE SYSTEM EXCEPT THE GAS TANK WILL NEED TO BE REPLACED. VW SAYS THIS $7000 REPAIR IS NOT UNDER WARRANTY. VW SHOULD HAVE RECALLED THE FAULTY FUEL PUMP AND FAULTY FILTER THAT ALLOWED THE METAL TO CONTINUE INTO THE ENTIRE SYSTEM. I AM BEING TOLD THAT ONE DEALERSHIP IS HANDLING 2-3 OF THESE CASES A WEEK! I FIND ON THE INTERNET THAT THIS HAS CAUSED ACCIDENTS. *TR

WHILE PASSING THROUGH A BUSY INTERSECTION, ENGINE SUDDENLY SHUTDOWN, WITH ENGINE FAILURE WARNING MESSAGE. WOULD NOT RESTART. PUSHED VEHICLE OUT OF INTERSECTION AND TO SHOULDER, WHERE I AWAITED TOW TRUCK. HIGH PRESSURE FUEL PUMP HAD FAILED, CONTAMINATING THE ENTIRE FUEL SYSTEM WITH SHRAPNEL, REQUIRING THE ENTIRE SYSTEM TO BE REPLACED. THIS IS IN LINE WITH FAILURE DESCRIBED IN CAMPAIGN EA11003. *TR

WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR

DRIVING ON I-95 AT 70 MPH, GLOW PLUG LIGHT BEGAN TO BLINK, THEN ENGINE FAILURE LIGHT CAME ON. ENGINE BEGAN TO SLOW, TURNED ONTO NEXT EXIT AND WHEN I RELEASED THE GAS PEDAL, THE ENGINE STOPPED RUNNING. WAS ABLE TO COAST TO EDGE OF ROADWAY. TOWED TO VW DEALER IN FLORENCE, SC AND WAS TOLD I HAD FUEL PUMP FAILURE AND WOULD NEED A NEW FUEL SYSTEM COSTING BETWEEN $8,000 - $10,000. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 166,798. UPDATED 06/09/14*LJ 06/13/2014 *JS

I GOT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATING "DIESEL PARTICULATE FILTER." AFTER A FEW MINUTES, I GOT ANOTHER WARNING LIGHT INDICATING AN OVERHEAT IN THE EXHAUST SYSTEM. I IMMEDIATELY TOOK THE CAR TO THE DEALER. I WAS PRESENTED WITH A BILL FOR $6,800. I HAVE NEVER HEARD OF THAT PROBLEM IN VW'S, SO I WOULD HOPE SOMEONE WOULD LOOK INTO IT. EVERYONE WHO BUYS A VW DIESEL SHOULD KNOW THAT A POTENTIAL EXISTS THAT A CLOGGED FILTER WOULD RESULT IN A $6,800 REPAIR. *TR

AS THE CAR (A 2009 VW JETTA TDI) WAS ENTERING AN INTERSECTION THE HIGH PRESSURE FUEL PUMP MALFUNCTIONED (COMPLETELY) CAUSING THE CAR TO STOP IN THE MIDDLE OF THE INTERSECTION. IT COULD NOT BE RESTARTED, WAS PUSHED TO THE SIDE OF THE ROAD AND SUBSEQUENTLY TOWED TO THE DEALER. *TR

HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY. THIS IS THE DIESEL MODEL OF THE CAR. TDI TRIM. THE CAR SUDDENLY AT 65 MILES PER HOUR GAVE A FAILURE/WORKSHOP ERROR. TRAFFIC SLOWED DOWN AND NEEDED TO BRAKE. WHEN TRAFFIC PICKED UP, THE CAR WAS NOT ABLE TO ACCELERATE AS QUICKLY, BARELY GAINING 1MPH A SECOND. THE CAR WENT INTO LIMP MODE WITH A MAX SPEED OF 40 MPH. TOOK THE CAR TO DEALER AND WAS DIAGNOSED WITH A HIGH PRESSURE FUEL PUMP FAILURE, REQUIRING THE ENTIRE FUEL SYSTEM FLUSHED AND EVERYTHING NEAR AND AHEAD OF THE FUEL PUMP TO BE REPLACED. *TR

RE: NHTSA ACTION NUMBER EA11003 IN AUGUST 2013, WE EXPERIENCED THE SAME FUEL PUMP MALFUNCTION NOTED IN NHTSA ACTION NUMBER EA11003. VEHICLE IS A 2009 VOLKSWAGEN JETTA TDI. THE CHECK ENGINE LIGHT CAME ON STEADY AND ENGINE WAS NOT RUNNING WELL, THEN STALLED IN TRAFFIC AND WOULD NOT RESTART. VEHICLE WAS TOWED TO LOCAL VOLKSWAGEN DEALER. DEALER SERVICE DEPARTMENT INSPECTED VEHICLE AND FOUND ISSUE WAS MALFUNCTIONING HIGH PRESSURE FUEL PUMP. TOTAL REPAIR COST WAS $5232.98 TO REPLACE FUEL PUMP, WATER PUMP, AND RELATED PARTS. VEHICLE FUEL WAS ALWAYS THE PRESCRIBED ULTRA LOW SULFUR DIESEL FUEL AVAILABLE IN LOCAL FILLING STATIONS: SUNOCO, SHELL, EXXON, HESS. *TR

HIGH-PRESSURE FUEL PUMP FAILURE (HPFP) WHILE DRIVING ON HIGHWAY AT 60MPH MISFIRING AND STALLING GLOW PLUG LIGHT IS FLASHING AND CHECK ENGINE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE NUMBER 1 DIESEL FUEL INJECTOR FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHILE STATIONARY AT A RED LIGHT THE VEHICLE STALLED AND THE GLOW PLUG AND CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO REPLACED THE NUMBER 1 DIESEL FUEL INJECTOR. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 156,591. UPDATED 01/29/14*LJ UPDATED 01/29/14

WHILE TRAVELING ON INTERSTATE THE VEHICLE LOST ACCELERATION AND LOST POWER WHILE ON EXIT RAMP. VEHICLE WAS TOWED TO NEAREST VW DEALER. INFORMED BY DEALER THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND SENT METAL THROUGHOUT FUEL SYSTEM AND THAT PARTS AND LABOR FOR REPAIR WOULD BE $6000-$8000. CALL TO VW FOR ASSISTANCE WAS REWARDED WITH THEIR OFFERING TO PAY FOR THE NEEDED REPAIRS. THERE WAS A LONG RECORDED HISTORY OF DEALER SERVICING AND PROOF OF ONLY DIESEL FUEL PURCHASES. NHTSA SHOULD INSURE THAT ALL TDI OWNERS BE NOTIFIED OF THIS PROBABILITY AND GIVEN THE OPPORTUNITY TO HAVE REPAIRS/REPLACEMENTS DONE BY VW. *TR

LEFT THE WAL-MART PARKING LOT AND THE CAR STALLED WHILE DRIVING. LUCKY NO ONE WAS BEHIND US. TRIED TO RESTART BUT THE CAR WOULD NOT START. HAD A TOW TRUCK TAKE IT TO OUR HOME. MY HUSBAND READ THE TROUBLE CODE "000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW" LOOKED IT UP ON THE INTERNET AND FOUND THIS IS CAUSED BY THE HPFP MALFUNCTIONING. NHTSA HAS A CURRENT INVESTIGATION ONGOING ON THIS ISSUE, I HOPE YOU CAN HELP, THIS COULD HAVE BEEN VERY DANGEROUS, AS MY DAUGHTER WAS SUPPOSED TO TAKE THE CAR TO COLLEGE THIS WEEKEND AND THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ORLANDO CITY TRAFFIC. WE HAVE HAD DIESEL CARS SINCE 1998, 2 OTHER TDIS AND MY HUSBANDS TRUCK IS A DIESEL, WE FUEL THEM AT SAM'S CLUB UNLESS WE ARE ON THE ROAD, THERE HAS NOT BEEN ANY ACCIDENTAL FUEL MIX UPS. PLEASE LET ME KNOW IF I CAN BE OF FURTHER ASSISTANCE. *TR

VEHICLE, 2009 VW SPORTWAGEN TDI, WAS TRAVELING BETWEEN 40-45 MPH WHEN IT SUDDENLY LOST POWER. THEN THE GLOW PLUG WARNING LIGHT CAME ON ALONG WITH THE MESSAGE 'ENGINE MALFUNCTION, WORKSTATION' DISPLAYED IN THE MULTIFUNCTION DISPLAY ON THE DASH. LUCKILY NARROWLY AVOIDED ACCIDENT AS CAR LIMPED THROUGH INTERSECTION. DEALER NOTED THAT THE PROBLEM IS DUE TO METAL SHAVINGS IN THE FUEL SYSTEM DUE TO PART FAILURE, PRESUMABLY THE HIGH PRESSURE FUEL PUMP. *TR

2009 JETTA SPORTWAGEN TDI HPFP FAILURE AND FUEL SYSTEM CONTAMINATION. FAILURE OF HPFP SENDS METAL PARTICLES THROUGHOUT FUEL SYSTEM VIA FUEL RETURN LINES. THIS IS SERIOUS AND EXPENSIVE ISSUE TO REPAIR. VW DID ACKNOWLEDGE ISSUE WITH HPFP AND REPAIRED AT THEIR EXPENSE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WHILE ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE DIESEL FUEL INJECTOR FAILED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR

I HAD JUST PULLED OFF A HIGHWAY TO TURN AROUND IN A BUSINESS DRIVEWAY/PARKING LOT. IN THE MIDDLE OF THE MANEUVER, THE ENGINE CUT OUT. I TRIED TO RESTART THE CAR NUMEROUS TIMES, BUT WAS UNABLE TO RESTART IT. I HAD TO HAVE THE VEHICLE TOWED TO THE VW DEALERSHIP AS I HAD JUST PURCHASED THE USED CAR TWO WEEKS AGO AND IT WAS A CERTIFIED VEHICLE. I JUST TALKED TO THE SERVICE DEPARTMENT TODAY AND THEY TOLD ME THAT I HAD PUT BAD FUEL IN THE VEHICLE. I HAD FILLED THE TANK ONE WEEK BEFORE WITH ULTRA LOW SULFUR DIESEL. WHEN ASKED WHAT I COULD HAVE DONE TO PREVENT THIS, I WAS TOLD THAT I SHOULD HAVE GONE TO A MAJOR BRAND OF GAS STATION - HE DID NOT EVEN ASK WHICH GAS STATION I WENT TO. HE DESCRIBED THAT THE BAD DIESEL CAUSED THE HIGH PRESSURE FUEL PUMP TO EXPLODE AND SEND METAL SHAVINGS THROUGH THE SYSTEM. THEY HAVE HAD TO REPLACE, FLUSH, OR CLEAN EVERYTHING THAT THE FUEL TOUCHED. HE SAID VW WILL COVER MOST OF THE REPAIRS, BUT I WILL BE RESPONSIBLE FOR APPROXIMATELY $450 WORTH (I DO NOT RECALL WHAT FOR). THE REPAIRS ARE CURRENTLY UNDERWAY. THE WAY THE SERVICE DEPARTMENT HANDLES THIS AMOUNTS TO SAYING THAT I WAS AT FAULT FOR PUTTING BAD DIESEL IN THE CAR, WHEREAS I HAVE NO WAY TO GAUGE THE QUALITY OF FUEL I AM PURCHASING. *TR

I EXITED THE INTERSTATE AND CAME TO A STOP. THE GLOW PLUG LIGHT STARTED FLASHING AND THE CAR HAD NO POWER AND STALLED. I RESTARTED THE CAR AND IT HAD NO POWER. IT STALLED AGAIN AND WOULD NOT START. I HAD IT TOWED TO A VOLKSWAGEN DEALERSHIP AND THEY FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM RESULTING IN COSTLY REPAIRS. *TR

DRIVING AT STEADY SPEED OF AROUND 20 MPH WHEN SUDDENLY SPEED AND RPMS DECREASED WITH GLOWPLUG LIGHT FLASHING. NOTICED A LOSS OF POWER. CAR WOULD PICK UP SPEED VERY SLOWLY. DID NOT FORCE ENGINE IN ANY WAY. 5 MINUTES LATER THE CAR DIED. TRIED STARTING CAR BACK UP BUT WOULD NOT START. HAD IT TOWED TO KNOWN LOCAL MECHANIC SHOP. WAS TOLD IT WAS A FUEL SYSTEM ISSUE IN WHICH THE FILTERS AND INJECTORS WERE BEING CLOGGED UP THEREFORE DAMAGING THE ENTIRE FUEL SYSTEM, WHICH WAS A KNOWN COMMON PROBLEM IN THIS THAT VOLKSWAGEN DID NOT ACKNOWLEDGE, AND REPAIRS WOULD COST AROUND $6K-7K TO REPLACE THE WHOLE FUEL SYSTEM. VERY UNHAPPY WITH THIS SITUATION AND DISAPPOINTED WITH VOLKSWAGEN AT THE FACT THAT NOTHING HAS BEEN DONE TO HELP THE CUSTOMERS THAT DRIVE THEIR VEHICLES CONSIDERING THE AMOUNT OF COMPLAINTS REGARDING THIS ISSUE. *TR

THE FUEL PUMP FAILED CAUSING THE VEHICLE TO LOOSE POWER AND COME TO A STOP ON A MAJOR HIGHWAY. THIS IS A DIESEL VW WHICH SEEMS TO BE A COMMON PROBLEM, BUT VOLKSWAGEN DID NOT ACKNOWLEDGE THAT EVEN THOUGH THE LOCAL DEALER HAS DONE 2 OF THESE SINCE JANUARY. IT IS COSTING ME 8000 TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE TAKEN CAR TO AN INDEPENDENT SHOP AND DEBATING ON MAKING REPAIRS AT THIS POINT. *TR

WHILE DRIVING, THERE WAS A BRIEF GRINDING NOISE, AND THE MOTOR SUDDENLY STOPPED PROVIDING POWER, THE POWER STEERING STOPPED, AND EVERY WARNING LIGHT CAME ON. FORTUNATELY I WAS ON A CITY STREET IN VERY LIGHT TRAFFIC AND COULD COAST SAFELY TO THE CURB. I TRIED TO RESTART IT, AND THE ENGINE WOULD CRANK, BUT WITHOUT IGNITION. I HAD THE CAR TOWED TO THE DEALER, AND THEY TOLD ME THAT THE HIGH PRESSURE DIESEL FUEL PUMP HAD DISINTEGRATED, AND HAD TO BE REPLACED WITH A NEW REDESIGNED ONE. THIS THEY DID AT NO COST, FOR WHICH I AM VERY GRATEFUL. *TR

WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.

I WAS STOPPED AT A TRAFFIC LIGHT ON A BUSY STREET WHEN MY JETTA TDI SPORT WAGON MADE A LOUD RUMBLING NOISE AND STALLED. IT WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND SUGGESTED THIS WAS DUE TO GAS CONTAMINATION OF THE DIESEL FUEL SINCE I HAD JUST FUELED MY CAR. HOWEVER THE DIESEL FUEL WAS NOT CONTAMINATED WITH GAS AND THE DEALER REPLACED THE ENTIRE FUEL SYSTEM, BLAMING THIS ON A PUMP FAILURE. I'M GLAD IT DID NOT HAPPEN 15 MIN EARLIER WHEN I WAS TRAVELING 55MPH. *TR

ROUGH ACCELERATION WITH STALLING AND LURCHING, PARTICULARLY WITH QUICK MANEUVERS. THIS HAS BEEN AN ONGOING PROBLEM, JUST IDENTIFIED BY THE DEALER AT THE CAR'S 60K SERVICE CHECK, SO DATES AND MILEAGE ENTERED ARE ESTIMATED. THEY FOUND METAL FILINGS THROUGHOUT THE FUEL SYSTEM AND SAID THAT THE HIGH PRESSURE FUEL PUMP HAD BEEN GROUND UP INTERNALLY. THEY STATED THAT VW WAS AWARE OF THIS ISSUE, ALTHOUGH THIS ISSUE HAD NOT BEEN MENTIONED AT TWO PREVIOUS VISITS FOR FUEL CHANGES AND SERVICING BY ANOTHER LOCAL DEALER. I THOUGHT IT WAS JUST SOME AIR IN THE FUEL LINE. THEY SPECIFICALLY DID NOT MENTION ANYTHING ABOUT A NHTSA INVESTIGATION, WHICH I EVENTUALLY FOUND ON THE SAFERCAR WEBSITE (NHTSA ACTION NUMBER : EA11003). THEY DID SAY THAT VW WANTED ALL THE PARTS THAT THEY ARE REPLACING, INCLUDING FUEL PUMPS, SOME LINES, FUEL FILTER, AND FUEL INJECTORS. WORK IS TO BE COMPLETED ON OCTOBER 30, 2012. *TR

ENGINE WARNING LIGHT GOES ON, CAR SHUTS DOWN. DEALER SAYS IT IS THE EMISSION FLAPPER ON THE EXHAUST SYSTEM AND A NEW ONE COSTS $918 DOLLARS. VW CUSTOMER SERVICE CAN'T AND WILL NOT DO A THING ABOUT IT. THE DEALER KEEPS A STOCK ON THIS EXHAUST FLAPPER AND COULD DO THE JOB RIGHT AWAY. VW KNOWS THE PROBLEM IS OUT THERE , AND RIGHT NOW IT PROVES TO BE A PROFITABLE ONE FOR THEM. *TR

VEHICLE STALLED AND WOULD NOT RESTART WHILE WAITING IN THE LEFT TURN LANE OF EUCLID AVE IN BAY CITY, MICHIGAN. VEHICLE WAS TOWED TO THELEN VW SERVICE 0.5 MILES AWAY. I WAS ALLOWED TO REMOVE PERSONAL ITEMS WHILE TECH WAS INVESTIGATING. HE SHOWED ME THE FILTER AND THERE WAS A LITTLE BIT OF METAL SHAVINGS. HE THEN OPENED A PORT ON THE PUMP AND FOUND A LOT OF METAL SHAVINGS. THE TECH THEN SAID THE PUMP FAILED AND THE ENTIRE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE SERVICE REP SAID HE WOULD TALK TO VW TO SEE WHAT NEEDS TO BE DONE NEXT. THIS INFORMATION IS ALL I KNOW AS OF THE END OF THE DAY ON 9/18/2012. *TR

I WAS DRIVING MY 2009 VW JETTA TDI ON I-81 N. NEAR THE WYTHEVILLE EXIT MY ENGINE MALFUNCTION LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN TO LOSE SPED AND POWER. I WAS ABLE TO COAST UP THE EXIT RAMP AND INTO THE EXXON STATION. I TURNED OFF THE CAR. THE CAR WOULD NOT RESTART. THERE WERE NO VW DEALERS WITHIN 80 MILES SO I HAD IT TOWED TO A CHRISTIANSBURG, VA SHOP THAT WORKS ON VW'S. ITS NAME IS CAR FORCE. THEY SAID IT WAS THE FUEL LOAD LIFT. THEY PUT IN THE PART AND IN STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS FOUND THAT EVERYTHING, INCLUDING THE FUEL PUMP, WAS DAMAGED. I HAD IT TOWED ANOTHER 40 MILES TO ROANOKE, VA. THE COST TO REPAIR IS $7,000 - $10,000. *TR

THIS IS THE TDI MODEL. GLOW PLUG LIGHT CAME ON. THEN CAR LOST POWER, AND ENGINE WARNING LIGHT CAME ON. CAR DIED ON EXIT RAMP AND WOULDN'T RESTART. HIGH PRESSURE FUEL PUMP DIED SENDING METAL SHARDS THOUGHOUT SYSTEM. *TR

2009 VOLKSWAGEN JETTA TDI. VEHICLE RAN OUT OF DIESEL FUEL, UPON FILLING WITH NEW FUEL VEHICLE FAILED TO START. VEHICLE WAS TOWED TO VOLKSWAGEN DEALER TO PERFORM REPAIRS. DEALERSHIP INFORMED ME THE FUEL INJECTION PUMP WENT OUT AND THE ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AT A TOTAL COST OF $8600.00. DUE TO THE FUEL INJECTOR PUMP GOING OUT CAUSED METAL SHAVINGS TO ENTER THE ENTIRE FUEL SYSTEM AND ALLEGEDLY REQUIRING A COMPLETE SYSTEM REPLACEMENT. SIMPLY BECAUSE THE VEHICLE RAN OUT OF FUEL. PEOPLE RUN OUT OF FUEL EVERY DAY AND ARE NOT PUT IN MY CURRENT SITUATION WITH MY VOLKSWAGEN. THIS MUST BE FAULTY ENGINEERING TO RESULT IN A COMPLETE FUEL SYSTEM REPLACEMENT FOR THE SOLE REASON OF RUNNING OUT OF DIESEL FUEL. WHAT I WAS TOLD BY THE DEALERSHIP O THE NECESSARY REPAIRS AND COSTS ARE ABSURD. ANY HELP IS APPRECIATED. THANK YOU. *TR

I WAS DRIVING MY 2009 VOLKSWAGEN VW JETTA TDI DIESEL AND IT STALLED WHILE DRIVING. THANK GOD IT DIDN'T STALL WHILE DRIVING AT A HIGHER SPEED AROUND A CORNER WITH ONCOMING TRAFFIC !!! I HAD IT TOWED TO MY PLACE AND PLUGGED IN MY OBD READER AND GOT 2 CODES, PO47A (UNDEFINED CODE) AND PO191 (FUEL RAIL PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE). I DID SOME RESEARCH ONLINE AND DECIDED TO TRY AND REPLACE MYSELF, THE EXHAUST PRESSURE SENSOR #2 AND THEN LATER THE FUEL RAIL PRESSURE SENSOR WITH NO LUCK EITHER WAY. SO I DECIDED TO TOW IT THE MY LOCAL VW DEALER AND THE WORST POSSIBLE CASE SCENARIO WAS THE OUTCOME. THE DEALER SAID IT WOULD COST $ 6,500.00 TO REPAIR AND THAT THE ENTIRE FUEL SYSTEM WOULD HAVE TO BE REPLACED DUE TO FUEL (METAL) CONTAMINATION AND A BAD HIGH PRESSURE FUEL PUMP. UNDER MY RESEARCH ONLINE I'VE FOUND THAT MANY CUSTOMER'S OF 2009-2012 HAVE HAD THE SAME PROBLEM'S THAT VW WILL NOT RECALL. I'M WRITING THIS IN HOPE THAT SOMEONE MAY THESE MANY COMPLAINTS AND FORCE THE GREAT VW EMPIRE TO RECALL THESE PROBLEMS BEFORE PEOPLE, FAMILIES , AND CHILDREN ARE SEVERELY HURT, HANDICAPPED, AND/OR KILLED. I INVITE ANYONE WHO READS THIS AND ALL THE OTHER SIMILAR COMPLAINTS OF THESE VEHICLES TO TAKE THIS VERY SERIOUSLY AND THINK ABOUT IF SOMEONE YOU LOVE OR CARE ABOUT WAS OR CAN BE HURT, INJURED, HANDICAPPED, OR KILLED BECAUSE VW WANTS TO MAXIMIZE THEIR PROFITS !!!!! SHAME ON VW AND SHAME ON ANYONE WHO HAS THE POWER OR AUTHORITY TO POSSIBLY DO SOMETHING ABOUT THIS AND DOESN'T DO ANYTHING !!!!! *TR

A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP LEFT MY WIFE WITHOUT POWER AS SHE WAS DRIVING IN TRAFFIC. THERE WAS NO PRECEDING INDICATION AND IN OTHER CIRCUMSTANCES COULD HAVE CAUSED A TRAFFIC ACCIDENT. WHEN THE HPFP FAILED, ALL NON-ELECTRICAL POWER FAILED WITH A POTENTIAL FOR SIGNIFICANT CONTROL AND BRAKING PROBLEMS. *TR

JETTA IS A TDI, DIESEL. GLO PLUG ENGINE LIGHT BEGAN FLASHING AND EXPERIENCED DECREASED (BUT NOT COMPLETE) LOSS OF POWER. PULLED OVER. EXAMINED ENGINE, WHICH WAS SHAKING. TURNED CAR OFF AND GLO PLUG WARNING LIGHT WENT OFF, SO ATTEMPTED TO DRIVE, BUT GOT LESS THAN A MILE DOWN THE ROAD BEFORE GLO LIGHT BEGAN FLASHING AGAIN AND ENGINE LIGHT CAME ON. AT THIS TIME, I PULLED OVER, TURNED OFF THE CAR, AND HAD IT TOWED TO OCALA VOLKSWAGEN (FLORIDA). AT THE TIME OF THE INCIDENT, I HAD BEEN DRIVING ON THAT TANK OF GAS FOR APPROXIMATELY 100 MILES OR SO (IE, WAS NOT THE RESULT OF PUTTING GAS IN A DIESEL TANK -- DEALER PERFORMING REPAIRS WILL CONFIRM). DIAGNOSIS IS EX/IMPLODED HIGH PRESSURE FUEL PUMP (HPFP) RESULTING, LIKELY, FROM CONTAMINATED FUEL -- NOT THE WRONG FUEL (I AM CAREFUL TO ONLY PUT ULTRA LOW SULFUR HIGHWAY DIESEL IN). VW PAYING FOR ALL COSTS TO REPLACE FUEL SYSTEM (PUMPS, INJECTORS, RAILS) BUT NOT FUEL TANK. DANNY AT VW OCALA HAS BEEN VERY GOOD TO DEAL WITH, BUT I'M CONCERNED THIS WILL HAPPEN AGAIN AND VW MAY NOT BE SO KIND/RESPONSIBLE TO COVER COSTS. NOT SURE WHETHER NEW HPFP SYSTEM WILL BE INSTALLED, OR THE SAME ONE AS BEFORE (THUS LEAVING ME AT THE MERCY OF HAVING TO "CHOOSE" THE RIGHT GAS STATIONS). CAR IS IN FOR REPAIRS AT THIS TIME. *TR

THE INCIDENT HAPPENED ON THE HIGHWAY MINUTES AFTER I LEFT WORK. SOME OF THE LIGHTS CAME UP ON THE DASHBOARD THAT MADE ME PULL OVER AND STOP TO CHECK WHAT THEY MEAN. I TURNED THE CAR OFF AND CHECKED THE MEANING OF THE ICONS IN THE AUTO MANUAL. PER ADVISE IN THE MANUAL, I CONTACTED VW DEALERSHIP WHERE I WAS TOLD TO BRING THE CAR IMMEDIATELY IN. UNFORTUNATELY, THE CAR DID NOT START ANYMORE AND I WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE CAUSE FOR THIS WAS INTERNAL PUMP FAILURE WHICH MEAN REPLACING HIGH PRESSURE PUMP, FUEL TANK ETC. I POSSES ALL THE NECESSARY DOCUMENTS WITH THE DETAIL INFORMATION AND CORRECT DEFINITIONS OF EXACT FAILURE. IT HAS CAUSED GREAT INCONVENIENCE SINCE THIS IS THE ONLY CAR IN OUR FAMILY. IT ALSO COST US $219.92 OUT OF POCKET TO COVER THIS INCIDENT SINCE EXTENDED WARRANTY OF VW DID NOT PICK UP THE TAB IN FULL. AGAIN, ALL DOCUMENTS ARE IN MY POSSESSION TO PROVE IT. IT TOOK 7 DAYS TO RECEIVE THE CAR BACK. *TR

2009 VOLKSWAGEN JETTA TDI 2.0L. CONSUMER WRITES IN REGARDS TO A FAULTY FUEL PUMP SYSTEM *TGW THE CONSUMER STATED WHEN SHE CAME UPON A STOP LIGHT, THE VEHICLE STALLED. THE GLOW PLUG LIGHT, ENGINE LIGHT AND A MESSAGE INDICATING ENGINE FAULT WORKSHOP ALL FLASHED. THE CONSUMER MANAGED TO RE-START THE VEHICLE. AS SHE CONTINUED TO DRIVE, SHE NOTICED THE VEHICLE WAS BECOMING LESS RESPONSIVE. SHE APPLIED PRESSURE TO THE ACCELERATOR, ONLY TO SEE THE RPM'S RAISE VERY HIGH AND THEN DROP TO ZERO WITH NO FLUCTUATION IN SPEED. THE CONSUMER STATED THE VEHICLE STALLED AGAIN. AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED, BUT WAS BARELY RUNNING. THE VEHICLE HAD COMPLETELY LOST IT'S ABILITY TO ACCELERATE. SHE SHIFTED THE GEAR INTO DRIVE AND MANAGED TO GET TO A LOCAL AUTO PARTS STORE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY INFORMED THE CONSUMER THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE DEALER INFORMED THE CONSUMER VW WAS COVERING THE COST OF THE REPAIRS. *JB

THE DIESEL HPFP FAILED WHILE DRIVING. CAR LOST POWER AND HAD TO BE TOWED TO DEALER FOR REPAIR. ENTIRE FUEL SYSTEM WAS REPLACED UNDER WARRANTY. *TR

THE CAR IS A 2009 VW JETTA TDI CLEAN DIESEL. WHILE ON THE NEW YORK STATE THRUWAY AT 55 MPH, SUDDENLY THE CAR'S WARNING CHIME SOUNDED, THE CHECK ENGINE LIGHT CAME ON, THE GLOW PLUG WARNING LIGHT FLASHED AND THE CAR IMMEDIATELY LOST POWER, AND I COASTED TO A STOP ON THE SHOULDER. IT WAS TOWED TO THE NEAREST DEALER, WHO REPLACED THE ENTIRE FUEL SYSTEM AT VW'S COST. THEY SAID IT WAS THE HPFP (HIGH PRESSURE FUEL PUMP) THAT DISINTEGRATED AND DESTROYED THE FUEL SYSTEM, FROM THE FUEL TANK FORWARD. *TR

WHILE DRIVING, OUR 2009 VW JETTA TDI STALLED AND STOPPED IN AN INTERSECTION. WHEN RESTARTED THE GLOW-PLUG LIGHT AND CHECK ENGINE LIGHT STAYED ON WHILE THE CAR LIMPED TO A STOP ON THE SIDE OF THE ROAD. WE HAD THE CAR TOWED TO THE LOCAL VW DEALER AND WAS TOLD THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THE TOTAL FUEL SYSTEM WOULD HAVE TO BE REPLACED DO TO CONTAMINATION. I WAS SURPRISED WHEN THE EST'D COST OF $7,500 TO REPAIR MY CAR WAS PRESENTED TO US WITH NO OFFER OF HELP BY VW. I WAS EVEN MORE SURPRISED WHEN THE SERVICE WRITER SAID THAT PART HAS BEEN REDESIGNED A NUMBER OF TIMES TO HELP DEAL WITH THIS ISSUE. *TR

FIRST TIME OCCURRED AT APPROXIMATELY 42,150 MILES. CAR DRIVING ON HIGHWAY IN 6TH GEAR WITH CRUISE CONTROL ACTIVATED. SUDDEN LOSS OF POWER AND FLASHING CHECK ENGINE LIGHT, "ENGINE FAULT WORKSHOP" DISPLAYED. CAR CAN NO LONGER REACH HIGHWAY SPEEDS. PULLED OVER AT NEXT EXIT. TURNED OFF CAR, CHECKED UNDER HOOD, NO NOTICEABLE ISSUES. RESTARTED CAR, NO LIGHTS OR WARNINGS. DRIVES NORMAL. CALLED DEALER AND BROUGHT IN LATER THE SAME DAY WITH 42,259 MILES. THEY PUT IT ON THE COMPUTER AND FOUND A TSB 2020606 FOR A SOFTWARE UPDATE. DROVE VEHICLE OUT OF DEALER LOT, GOT ON HIGHWAY APPROXIMATELY 5 MILES FROM DEALERSHIP IN 6TH GEAR AROUND 70 MPH AND SAME ISSUE WITH FLASHING CHECK ENGINE LIGHT AND LOSS OF POWER. IMMEDIATELY BROUGHT THE CAR BACK TO THE DEALERSHIP WITH THE FLASHING CHECK ENGINE LIGHT STILL ON. THEY BROUGHT INTO THE SHOP AND WERE UNABLE TO FIND ANY ISSUE. PERFORMED ANOTHER SOFTWARE REFLASH. HAD TO PAY $102.60 (ONE HOUR OF LABOR, PLUS TAX). THIS ISSUE HAD BEEN ONGOING FOR MONTHS, THROUGH THE SUMMER WITH NO RESOLUTION. TYPICALLY HAPPENS AT HIGHWAY SPEEDS, BUT SOMETIMES IN 2ND OR 3RD GEAR ON LOCAL ROADS. FINALLY, IN SEPTEMBER WITH APPROXIMATELY 54K MILES, CAR ONCE AGAIN HAD ISSUE ON HIGHWAY. THIS TIME, RESTARTED, AND A SOLID CHECK ENGINE LIGHT STAYED ON. IMMEDIATELY CALLED VOLKSWAGEN OF AMERICA HOTLINE AND EXPLAINED MY ISSUE, STATED IT WAS A SAFETY ISSUE AND I'M CONCERNED. THEY GAVE ME A CASE NUMBER AND TOLD ME TO CALL THE DEALER. DEALER WAS ABLE TO GET MY CAR IN LATER THAT DAY, AND WAS ABLE TO PULL CODES FOR FUEL SYSTEM ISSUE. DEALER TOOK A FUEL SAMPLE, FOUND SHAVINGS IN FUEL CANISTER, AND GOT AUTHORIZATION TO PERFORM WARRANTY REPAIRS OF ENTIRE FUEL SYSTEM FROM VW. THEY SAID MY CAR WOULD BE FINE TO DRIVE FOR NOW. ONE MONTH LATER AT APPROXIMATELY 57K MILES BRINGING CAR IN. CAR CONTINUES TO HAVE ISSUE, AND ALMOST CAUSED AN ACCIDENT FROM POWER LOSS. VERY CONCERNING PROBLEM. *TR

HPFP FAILURE: METAL FILINGS BLOWN THROUGHOUT FUEL SYSTEM: THE ENGINE MALFUNCTION LIGHT TURNED ON AND THE CAR IMMEDIATELY STALLED, A VERY DANGEROUS SITUATION HAD I BEEN SURROUNDED BY OTHER VEHICLES. I PULLED OFF THE ROAD AND RE-STARTED...DROVE APPROXIMATELY 1,000 METERS AND THE CAR FAILED AGAIN. WOULD NOT RE-START. TOWED TO DEALER 165 MILES AWAY....DEALER CONDUCTED FUEL ANALYSIS FOR GAS AND WATER...NO CONTAMINATION.....100% DIESEL AND CAR ALWAYS MAINTAINED. PROBLEM: HPFP FAILURE, THE PUMP DISINTEGRATED BLOWING METAL FILINGS INTO FUEL INJECTORS/LINES, CLOGGING THE FUEL SYSTEM. I CONDUCTED RESEARCH ON THIS PROBLEM. TURNS OUT BOTH NHTSA AND VW ARE AWARE OF THE PROBLEM. TDI FORUM BLOG HAS NUMEROUS RECORDS OF VW JETTA TDI HPFP FAILURE. I THINK THE CAR SHOULD BE RECALLED. CONSUMERS OF TDI VEHICLES EXPECT THE AUTO TO RANGE UP TO 300,000 MILES BEFORE ENGINE MALFUNCTIONS OCCUR OF THIS SERIOUS NATURE...THEY ALSO PURCHASE CARS FOR FUEL MILEAGE AND REDUCED EMISSIONS. VW IS REPAIRING THE AUTO AT NO COST...I'M MORE CONCERNED ABOUT SAFETY OF OTHERS...WHAT IF THIS OCCURS AT 75 MPH WITH A TRACTOR TRAILER BARRELING ON YOUR TAIL! *TR

LOST POWER DRIVING ON A DIVIDED HIGHWAY. FAST CARS SLOWED TO 15 MPH BEHIND WHEN I WENT INTO LIMP MODE. WOULD NOT START AT THE STOP SIGN. JAMMED UP TRAFFIC. HIGH FUEL PRESSURE PUMP FAILURE FIXED BY DEALER. *TR

FUEL LINE BROKE WHILE DRIVING HIGHWAY SPEEDS. SMOKE BEGAN POURING OUT FROM UNDER HOOD AND FILLING CABIN. TOOK VEHICLE STRAIGHT TO DEALERSHIP, WHERE I WAS TOLD THE #2 INJECTOR LINE BROKE. ENTIRE ENGINE COMPARTMENT WAS SOAKED WITH FUEL, DIESEL WAS DRIPPING FROM ALL PARTS UNDER HOOD. I WAS CONCERNED WITH THE DIESEL DETERIORATING THE RUBBER HOSES AND COMPONENTS UNDER HOOD. VW DEALERSHIP CHANGED #2 INJECTOR LINE, AND RECOMMENDED CHANGING THE REST AS WELL AS THE ENGINE COVER. I OPTED TO NOT CHANGE THE REST, ONLY THE CRACKED ONE. IT DUMPED ABOUT A HALF TANK OF FUEL IN A MATTER OF MINUTES. *TR

CAR STALLS OUT FOR NO REASON WHEN SHIFTING. *TR

MY 2009 VW JETTA TDI BURST INTO FLAMES 15-20 MINUTES AFTER BEING PARKED. NO ONE WAS IN OR NEAR THE CAR AND THERE WERE NO INJURIES OR EXTENDED FIRE DAMAGE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE HOTSPOT IS IN THE FRONT LEFT OF THE CAR, WITH SEVERE DAMAGE TO ALL COMPONENTS UNDER THE HOOD AND FRONT INTERIOR OF THE CAR. THE CAR HAD BEEN IN LIKE-NEW CONDITION WITH SCHEDULED MAINTENANCE PERFORMED ON-TIME BY A VW DEALER; THERE HAD NEVER BEEN ANY MAINTENANCE OR PERFORMANCE ISSUES THAT I KNEW OF PRIOR TO THE INCIDENT. I CONTACTED VW ON 9/20/2011 ABOUT THE INCIDENT. THEIR FIRE INSPECTOR STUDIED THE REMAINS OF THE CAR ON 9/22/2011 AND DEDUCED IT MIGHT HAVE BEEN AN ISSUE WITH THE EXHAUST SYSTEM, AND THE LEAK/FIRE PROBABLY STARTED AS I WAS STILL DRIVING. THERE WAS NO RECOURSE OR FURTHER ACTION. AT THE TIME, THE VIN # OF MY CAR HAD NOT BEEN A PART OF ANY RECALL. I BELIEVE MY CAR MIGHT/SHOULD HAVE BEEN PART OF A RECENT RECALL ANNOUNCED ON 10/5/2011 ON TDIS DUE TO FIRE HAZARD. *TR

DRIVING ON MOUNTAIN ROAD AT NIGHT. SUFFERED ABRUPT LOSS OF VEHICLE DRIVE POWER. CAR STALLED AND CAME TO STOP AT SIDE OF NARROW ROAD (PARTIALLY BLOCKING ROADWAY). TOWED TO MODESTO CALIFORNIA AND THEN TO VW DEALER IN MODESTO CA THE NEXT MORNING. DIAGNOSED AS FUEL PUMP FAILURE. WIFE WAS DRIVING, I WAS A PASSENGER. *TR

ACCORDING TO VW THE HPFP WENT OUT. THIS SEEMS TO BE AN ONGOING PROBLEM WITH THE 2009 JETTAS. *TT

MY VEHICLE EXPERIENCES BRIEF HESITATION DURING ACCELERATION USUALLY IN 3RD GEAR AND IT OCCURS INTERMITTENTLY, SOMETIMES 2-3 TIMES/DAY AND SOMETIMES 2-3 TIMES/WEEK. SOMETIMES IT FEELS VERY MINOR, LIKE THE ENGINE WAS STARVED FOR FUEL AND SOMETIMES IT IS MORE SEVERE, AND THE WHOLE CAR JERKS. I HAVE A MANUAL TRANSMISSION AND HAVE EXPERIENCED IT AND REPORTED IT TO THE DEALER MULTIPLE TIMES WITH REPLICATION ONLY ONCE, WHEN THE SERVICE MANAGER WAS RIDING WITH ME. HE ORDERED A PART AND REPLACED IT AND THEY HAVE DOWNLOADED ECM UPDATES MULTIPLE TIMES WITH NO RESULTS. *TR

CAR WAS BEING DRIVEN IN TOWN. GLOW PLUG LIGHT AND CHECK ENGINE LIGHT CAME ON. CAR WAS DRIVEN TO PARKING LOT AND ENGINE STOPPED. WOULD NOT RESTART. TOWED TO AUTOBAHN VW IN FORT WORTH AND FUEL PUMP FAILURE DIAGNOSED. CAR IS 2009 JETTA TDI WITH 47,300 MILES. FUEL WAS PURCHASED AT RACETRACK WHERE WE ALWAYS BUY. TANK WAS DOWN TO HALF FULL. *TR

FILLED FULL TANK JULY 17TH, 2011, WITHIN 120 MILES, 3 COMPLETE ENGINE SHUTDOWNS WHILE DRIVING. BROUGHT TO DEALERSHIP. TESTED AND 17.10 HOURS REPAIR. RAIL FUEL PRESSURE TOO LOW. REMOVED PRESSURE SENSOR ON INJECTION PUMP. FOUND METAL INSIDE PUMP. METAL THROUGHOUT FUEL SYSTEM. CONTACTED TECH ASSISTANCE. REPLACED ALL PARTS AS ADVISED. REPLACED FUEL TANK. REPLACED FUEL LINES. REPLACED FUEL INJECTORS. REPLACED HIGH PRESSURE FUEL PUMP. REPLACED LOW PRESSURE FUEL PUMP. REPLACED AUXILIARY FUEL PUMP. REPLACED FUEL FILTER. DRAINED FUEL IN OLD FUEL TANK AND PUT IN 5 GALLONS OF FRESH DIESEL IN NEW TANK. REPLACED FUEL RAIL. INJECTOR LINES. INITIAL DIAGNOSTIC CONSISTED OF FUEL PRESSURE TEST INSPECTION OF CONTAMINANTS IN FUEL. BASICALLY THE DEALERSHIP TOLD ME THIS IS COVERED UNDER THE DRIVETRAIN WARRANTY, BUT MY FUEL WAS CONTAMINATED. I ONLY USED 1/10TH OF A TANK OF BIOFUEL ONCE LIKE A YEAR AGO. I HAVE CONTACTED SHELL TO SEE IF THAT TANK OF FUEL HAD ANY PREVIOUS COMPLAINTS AND NONE MENTIONED. ALL IN ALL $6,500 IN PARTS. *TR

VEHICLE IS A 2009 VOLKSWAGEN DIESEL JETTA SPORTWAGEN, VIN [XXX]. VEHICLE SERVICED AT THE VW DEALERSHIP FOR THE FULL 40,000 MILE SERVICE AT ACTUAL MILEAGE 40,525. ON TRIP A FEW DAYS LATER AT 41,070 THE HIGH PRESSURE FUEL PUMP FAILED, CONSEQUENCES WERE A DANGEROUS SITUATION DUE TO (1) BEING SUDDENLY WITHOUT POWER TO MOVE THE VEHICLE WITH OTHER VEHICLES APPROACHING BEHIND ME, AND ONCOMING. HAD TO PUSH THE VEHICLE TO A SAFE PLACE; (2) TEMPERATURES WERE OVER 100 F, LEAVING ME AND MY PASSENGERS IN DANGER UNTIL WE COULD BE RESCUED; (3) I HAD TO PAY FOR A TOW OF THE FAILED VEHICLE THEN RENT ANOTHER VEHICLE TO CONTINUE MY TRIP AND WILL HAVE TO DRIVE OVER 400 MILES IF/WHEN THE VEHICLE IS REPAIRED TO PICK IT UP. THIS IS A HUGE UNEXPECTED EXPENDITURE. VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP AND IS AWAITING PARTS. AS I UNDERSTAND IT, METAL SHAVINGS FROM THE PUMP FAILURE TRASH THE ENTIRE FUEL SYSTEM AND ALL PARTS MUST BE REPLACED WITH NEW ONES. AT BEST, I WILL BE WITHOUT A CAR FOR 7 TO 10 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

OWNER OF AN 2009 VW JETTA TDI, WHICH AFTER BEING TOWED TO THE DEALER WAS TOLD THE HPFP FAILED DUE TO CONTAMINATED DIESEL FUEL. AFTER LOOKING AT FORUMS AND RESEARCH ON THE INTERNET, I FOUND THIS TO BE RECURRING ISSUE ON THIS MODEL. I HAVE USED THE SAME FUELING STATION (SHELL) AND THE SAME DIESEL PUMP FOR THE YEAR AND A HALF, AND GETTING STATEMENTS FOR THE PRIOR OF THAT TIME FROM MY FUEL CARD MAILED TO ME. ON JULY 29, I WAS DRIVING ON A SECONDARY ROAD, WHEN WITHOUT NOTICE, MY CAR STALLED AND LOST ALL POWER, AND NEVER RESTARTED. I HAD THE CAR TOWED TO THE DEALER THAT I HAD PURCHASED IT, AND TAKE TO DO MY SCHEDULED MAINTENANCE, AND RECEIVED THE NEWS OF THE FUEL PUMP ISSUE ON THE FOLLOWING MONDAY. I WAS TOLD THAT HE DEALER HAS CONTACTED THE REGIONAL VW OFFICE, BUT I HAVE NOT HEARD ANY RESPONSE. I ALSO CALLED THE VW ADVOCATE ON AUG. 5, AND WAS TOLD GIVEN A CASE NUMBER AND WAS TOLD THAT A CASE MANAGER WOULD BE CALLING ME OR ABOUT AUG. 8, AND TODAY, AUG. 8, I READ ON THE INTERNET THAT THERE IS ANOTHER INVESTIGATION INTO VW TDI'S AND I'M GROWING CONCERN ON THIS ISSUE. I WAS TOLD THAT MY REPAIRS WOULD COST ABOUT $9000, WHICH IS HALF OF WHAT I PAID FOR THE CAR, AND WAS TOLD THAT THERE WAS NO GUARANTEE IT WOULD HAPPEN IN THE FUTURE, WHICH MAKES ME UNHAPPY WITH VW, I BELIEVE THAT VW NEEDS TO ADDRESS THIS ISSUE. *TR

DURING ACCELERATION ON A COLD ENGINE (FIRST MILE) THE ENGINE WILL OCCASIONALLY STUMBLE AND LOSE POWER ALL TOGETHER. ON SEVERAL OCCASIONS IT HAS SIMPLY TURNED OFF. AS IT IS A STICK SHIFT, I ASSUMED IT WAS MY FAULT AT FIRST. NOW THAT I AM ACCUSTOMED TO THE CAR, IT STILL HAPPENS, PARTICULARLY THE STUMBLING IN THE FIRST MILE. IT FEELS AS IF IT TURNS OFF AND ON... NO WARNING LIGHTS COME ON, BUT IT DEFINITELY HAS NO POWER FOR ABOUT A SECOND OR SO AND THEN LURCHES. IT ONLY SEEMS TO HAPPEN IN COOLER WEATHER. NOW THAT IT IS IN THE HUNDREDS IN HOUSTON, IT DOESN'T HAPPEN. WHEN I TOOK IT FOR AN OIL CHANGE LAST MONTH (JULY 2011), THEY DID A "SOFTWARE UPDATE AS WELL." THAT MAY HAVE SOLVED IT, BUT IT ALSO AM EXPERIENCING SEVERELY DECREASED FUEL ECONOMY. IT WENT FROM AVERAGE HIGH 30S TO LOWER 40S TO THE LOWER 30S AND UPPER 20S AS OF LATE. I WAS TOLD THEY WILL LOOK INTO IT WHEN I BRING IT IN FOR THE NEXT OIL CHANGE.... *TR

MY 2009 VW TDI SPORTWAGEN WITH LESS THAN 22,000 MILES LOST POWER AND STALLED AS I PULLED INTO A BUSY INTERSECTION. DASHBOARD DISPLAY SHOWED "ENGINE FAULT WORKSHOP." I ATTEMPTED TO RESTART ENGINE. THE ENGINE RAN A FEW SECONDS AND STALLED AGAIN WITH SAME DISPLAY WARNING. I COASTED OFF THE ROADWAY. THE VEHICLE WOULD THEN NOT RESTART AT ALL. MY VEHICLE WAS TOWED TO DEALER NEXT DAY WHERE THEY DETERMINED THAT MY HPFP (HIGH PRESSURE FUEL PUMP) HAD DISINTEGRATED AND CONTAMINATED THE ENTIRE FUEL SYSTEM. DEALER TRIED TO SAY MY DIESEL FUEL WAS CONTAMINATED BY GASOLINE. I PERSONALLY FUEL THE CAR EACH TIME FROM A LOCAL DIESEL STATION WHICH IS OWNED AND OPERATED BY A DIESEL ENTHUSIAST FAMILY. THEY DO NOT EVEN HAVE A GASOLINE PUMP ON SITE! VW AGREED TO FIX THE CAR UNDER WARRANTY BUT STATED THE ESTIMATE FOR THE JOB WOULD RUN BETWEEN $7000 - $10,000 IF NOT COVERED. THE VEHICLE HAS BEEN IN THE SHOP FOR 15 DAYS SO FAR AND IS NOT YET REPAIRED. A CALL TO VOLKSWAGEN OF AMERICA REVEALED THAT THEY ARE AWARE OF NUMEROUS INCIDENTS OF THIS NATURE IN THEIR NEW CLEAN DIESEL VEHICLES, BUT THAT THEY ARE BLAMING THE PROBLEM ON THE LOW QUALITY OF THE U S FUEL SUPPLY WITH RESPECT TO POOR LUBRICITY. THEY STATED THEY ARE REPLACING MY FUEL PUMP WITH THE SAME PART NUMBER AS THE ORIGINAL. THEY HAVE REFUSED TO RECALL THE CAR SO FAR OR EXTEND THE WARRANTY ON THE REPLACEMENT COMPONENTS. *TR

CAR LOST ENGINE POWER WHEN ONE CRUISE CONTROL ON THE INTERSTATE. LUCKILY IT WASN'T BUSY AT THE TIME. HAD TO SLOWLY COAST OFF THE SIDE OF THE ROAD WITHOUT POWER TO THE ENGINE. WOULDN'T RESTART AFTER. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 10 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED, ALLOWING METAL TO PENETRATE THE FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

CAR FAILED TO START AT HOME ON JUNE 1, 2011 AT ABOUT 44.3K MILES. HIGH PRESSURE FUEL PUMP (HPFP) FAILED AND REPLACED BY DEALER ON JUNE 10, 2011. I'M AWARE OF THE ONGOING ENGINEERING ANALYSIS PHASE OF THE NHTSA INVESTIGATION OF FAILURES OF THE HPFP. HAD MY CAR STARTED, IT LIKELY WOULD HAVE STALLED ON THE HIGHWAY (LIKE MANY OTHERS) AND AT MINIMUM LEFT ME STRANDED AND POSSIBLY CAUSED AN ACCIDENT. I PUT EVERY DROP OF ULSD IN THE TANK (NOT A MISFUEL) AND HAVE RECEIPTS SHOWING SUCH STARTING AT ABOUT 20K MILES. AT ABOUT 26K MILES MY FUEL FILTER HAD SHINY VISIBLE METAL SPECKS ON TOP (LIKELY ALUMINUM FROM THE HPFP) AND WHAT LOOKED LIKE A COATING OF "DUST" ON THE TOP OF THE FILTER. DEALER DID THE 20K FUEL FILTER REPLACEMENT AND I INSPECTED MY FUEL FILTER FOR CONTAMINATION AT ABOUT 22K MILES AND THE FUEL FILTER TOP WAS PRISTINE. SO, THE SHINY SPECKS DEVELOPED BETWEEN 26K AND 22K MILES. AT 26K, THE DEALER REPLACED FUEL FILTER AND CLEANED FUEL FILTER CANISTER, INSPECTED METERING VALVE AND FUEL TANK FOR CONTAMINATION. DEALER FOUND A FEW SPECKS IN THE TANK. AT 40K MILES I REPLACED MY FUEL FILTER AS PART OF ROUTINE MAINTENANCE AND THERE WERE STILL SOME VISIBLE SPECKS BUT NOT THE "DUST" COATING. I CUT OPEN A SMALL SECTION OF THE FILTER (ABOUT 2 INCHES BY 6 INCHES) AND FOUND SEVERAL VISIBLE SPECKS. WHAT I DON'T KNOW IS IF THE SPECKS WERE REMNANTS FROM THE 26K MILE INCIDENT OR CONTINUAL WEARING OF THE HPFP WHICH LED TO FAILURE ON JUNE 1. *TR

1. THE CAR'S GLOW PLUG LIGHT STARTED FLASHING AND THE CAR LOST POWER AND STALLED. 2. THE CAR STOPPED RUNNING SUDDENLY. PER THE DEALER, IT WAS CAUSED BY THE FUEL PUMP EXPLODING. *TR 3. THE ENTIRE FUEL SYSTEM, INCLUDING THE TANK, WAS REPLACED BY THE DEALER.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA WAGON TDI. THE CONTACT WAS DRIVING 28 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THE MANUFACTURER WAS LATER CONTACTED VIA EMAIL. THE CONTACT WAS STILL AWAITING A RESPONSE. THE CONTACT PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE WHICH CONFIRMED A FAULTY HIGH PRESSURE FUEL PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,436.

I PURCHASED A CERTIFIED 2009 VW JETTA TDI ON 5/5/2011. ON 6/3/2011 I HAD A INTERMITTENT CK ENGINE LIGHT. FOUND IT TO BE FUEL DELIVERY RELATED. CK OF FUEL FILTER FOUND ALOT OF FINE METALLIC SHAVINGS PRESENT, I REQUESTED MAINTENANCE HISTORY AND FOUND THIS VEHICLE HAD A HPFP FAILURE IN THE PAST AT 43366 MILES IT CURRENTLY HAS 50700 MILES. THIS VEHICLE HAS A LONG HESITATION TO ENGAGE IN DRIVE AND REVERSE, ALSO HAD A MEGATRONIC UNIT FAILURE. ALL FILTERS WERE REPORTED REPLACED AT 49,129 I LEFT IT ON THE LOT AND BOUGHT A 2011 MODEL. I HAVE A HARD TIME BELIEVING THE DEALER WAS NOT UNLOADING THIS CAR..AND TOLD ME IT WOULD BE RE-CERTIFIED AND SOLD AGAIN ON THEIR LOT. I HAD IT FOR ONE MONTH AND LOST 2000 DOLLARS ON IT. *TR

CHECK ENGINE LIGHT ON AND GLOW PLUG LIGHT FLASHES. THERE IS A FLUTTER IN ENGINE RPM. ALSO THERE ARE METAL SHAVINGS IN FUEL FILTER. THE DEALER "DEAN MCCRARY VW" SAID CAR NEEDED EXHAUST TEMP SENOR AND IT DID FIX LIGHTS THAT WERE COMING ON. AS FAR AS METAL IN THE FUEL THEY TOLD ME THEY DIDN'T SEE ANY JUST TO KEEP DRIVING IT UNTIL THERE WAS A PROBLEM???. I HAVE A JAR OF THE FUEL THAT CAME OUT OF THE FUEL FILTER! OBVIOUSLY THERE WAS SOME SORT OF ISSUE METAL SHAVINGS IN FUEL FILTER CANNOT BE NORMAL. OBVIOUSLY THERE WAS NOT GOING TO BE METAL IN FUEL FILTER AT THIS POINT BECAUSE I HAVE CLEANED IT BEFORE BROUGHT INTO THE SHOP. BUT I TOLD THEM IT WAS FULL OF METAL AND I HAD A SAMPLE OF FUEL THEY COULD LOOK AT. THEY JUST SAID KEEP DRIVING IT AND WAIT UNTIL SOMETHING HAPPENS? I BELIEVE THEY HAVE A FUEL PUMP PROBLEM I DON'T UNDERSTAND WHY I SHOULDN'T GO AHEAD AND REPLACE THE FUEL PUMP IF ITS PUMPING METAL INTO MY FUEL SYSTEM. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL TDI. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE VEHICLE SUDDENLY STALLED WITH THE ILLUMINATION OF A WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THE FUEL WAS CONTAMINATED. THE VEHICLE WAS REPAIRED FOR THE ENTIRE FUEL SYSTEM. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE.

I WAS DRIVING THE VEHICLE AND IT SUDDENLY STARTED TO LOSE POWER AND WITHIN SECONDS STOPPED COMPLETELY. THE VEHICLE FAILED TO START SO I HAD IT TOWED TO A REPAIR SHOP. ON INSPECTION THE MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM INCLUDING THE FUEL INJECTORS. ON FURTHER INSPECTION IN WAS DISCOVERED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FELL APART INTERNALLY SENDING METAL BITS ALL THROUGHOUT THE FUEL SYSTEM CAUSING THE VEHICLE TO SHUTDOWN. THE ENTIRE FUEL SYSTEM WAS REPLACED INCLUDING THE THREE FUEL PUMPS(ONE IN THE FUEL TANK, AND THE OTHERS AT THE ENGINE COMPARTMENT INCLUDING THE HPFP), FUEL LINES, INJECTORS, FUEL RAIL, FUEL FILTERS, AND ALL THE SENSORS IN THE FUEL SYSTEM. BASICALLY ANYWHERE THE FUEL FLOWED THROUGH HAD TO BE REPLACED. THE FUEL TANK WAS NOT REPLACED BUT THOROUGHLY CLEANED. ALL THE OLD PARTS ARE IN MY POSSESSION AND SHOW THE GROUND UP METAL THROUGHOUT. *TR

MY JETTA HAS BEEN STUMBLING EVERY ONCE IN AWHILE FOR QUITE SOME TIME NOW. JUST A COUPLE DAYS AGO IT HAS BEGUN STALLING ALTOGETHER AND I DO NOT KNOW WHAT THE CAUSE IS YET. BASICALLY WHEN I GET TO A CRUISING SPEED OR AM SLOWING DOWN SLIGHTLY WHERE I STILL HAVE MY FOOT ON THE GAS PEDAL BUT AM SLOWING DOWN SLOWLY, THE CAR ALL OF A SUDDEN LOSES ALL POWER AND WHEN I STEP ON THE PEDAL MORE NOTHING HAPPENS. I TAKE IT OFF AND AFTER A SECOND OR SO I STEP ON IT AGAIN AND THE CAR FINALLY ACCELERATES. I AM TAKING IT INTO THE SHOP TODAY TO BE DIAGNOSED. *TR

AUTOMOBILE STALLING, ROUGH RUNNING, LOSS OF POWER, HARD START. HAPPENS ALL THE TIME WITH TEMPERATURE'S ABOVE 40 DEGREES F. HAPPENED FROM THE DAY I TOOK IT OFF THE LOT. HAVE HAD IT IN TO VW MULTIPLE TIMES, COMPUTER "RE-FLASHED" NOBODY KNOWS WHAT IS GOING ON. FROM WHAT I READ ON TDI FORUM'S IT COULD BE THE HPFP HIGH PRESSURE FUEL PUMP, OR SOMETHING IN THE EMISSIONS THAT JUST IS NOT RIGHT. THIS IS VERY DANGEROUS BECAUSE I HAVE HAD THE STALL HAPPEN ON THE HIGHWAY. THE NTSB NEEDS TO GO AFTER VW ASAP TO GET A RECALL ON THESE VEHICLES, IF THE HPFP FAILS IT IS A 10K FIX, THAT IS 50% OF THE VALUE OF THE CAR, UNACCEPTABLE. *TR

VW JETTA TDI HESITTATION AND FUEL SYSTEM FAILURE. *TR

ON MARCH 6, WHILE DRIVING A 2009 VW JETTA TDI AT APPROXIMATE 70 MPH ON THE HIGHWAY, THE CRUISE CONTROL SHUT OFF, THE GLOW PLUG LIGHT CAME ON, AND AN WARNING THAT READ "ENGINE FAILURE WORKSHOP!" CAME ON. THE CAR WOULD NOT ACCELERATE FASTER THAN 58 MPH AND I PULLED OVER TO THE SIDE OF THE ROAD. THE OWNER'S MANUAL DID NOT INDICATE THE MEANING OF THE GLOW PLUG WARNING LIGHT. I TURNED THE CAR OFF AND RESTARTED IT AND BOTH THE GLOW PLUG LIGHT AND "ENGINE FAILURE WORKSHOP!" LIGHTS WERE OFF. I DROVE THE CAR HOME AND CALLED THE DEALERSHIP THE NEXT MORNING. THE DEALERSHIP SERVICE CENTER INDICATED THAT THE WARNING LIGHT INDICATED THE GLOW PLUG. THE DEALERSHIP STATED THAT I COULD CONTINUE TO DRIVE MY CAR UNTIL A PART THEY ORDERED FOR ME CAME IN UNLESS I EXPERIENCED "DRIVEABILITY" ISSUES, AT WHICH TIME I COULD TAKE IT DIRECTLY TO THE DEALERSHIP. *TR

VEHICLE HAS STALLED TWICE WHILE IDLING, SHORTLY AFTER START-UP. TEMPERATURE IN THE 40S. BROUGHT IT IN TO LOCAL VW DEALER (MONTESI VW, NORTH HAVEN, CT) SERVICE DEPARTMENT. I ASKED THEM TO ADDRESS STALLING AND GIVEN THE OPEN INVESTIGATION BY NHTSA, TO CHECK FOR HPFP FAILURE. THEY ASSURED ME THAT THERE WERE A SERIES OF TESTS THAT THEY WOULD RUN BUT STATED THAT "PEOPLE SEE SOMETHING ON THE INTERNET AND BLOW IT OUT OF PROPORTION." THEY CLAIM THAT THEY PERFORMED AN ECM SOFTWARE UPDATE, WITH THIS SOFTWARE TELLING THE CAR HOW MUCH DIESEL IT NEEDS AT ANY PARTICULAR TIME GIVEN THE CONDITIONS, E.G. TEMPERATURE. THEY CLAIM THAT THEY REPLACED THE FUEL FILTER. WHEN WE ASKED THEM TO CONFIRM THAT THERE WAS NO DEBRIS (OR OTHER SIGN OF IMPENDING HPFP FAILURE) IN THE FUEL FILTER THEY WERE UNABLE TO. THEY REPLIED THAT THEY JUST REMOVE THE FUEL FILTER AND THROW IT AWAY BUT DON'T LOOK AT OR INSPECT IT. I HAVE DRIVEN IT TWICE SINCE PICK-UP, ABOUT 100 MILES. I HAVE YET TO EXPERIENCE FURTHER STALLING. *TR

I LEFT MY HOUSE, APPROXIMATELY 8 MILES FROM THE HOUSE I STOPPED AT A LIGHT. WHEN THE LIGHT TURNED GREEN MY ENGINE STALLED, I SAW LOTS OF CARS COMING UP UPON ME AT HIGHWAY SPEEDS. I GOT THE CAR RESTARTED GOT IT TO THE CURB. WHEN THE CAR SHUT DOWN AT THE LIGHT, NO WARNING LIGHTS HAD GONE OFF AT ALL. AS SOON AS I GOT IT STARED ALL THE WARNING LIGHTS FLASHED. I THOUGHT IT WAS DUE TO A COLD TEMPERATURE ISSUE IT WAS 8 DEGREES OUT. I TRIED TO MAKE IT BACK HOME: THE CAR QUIT WORKING APPROXIMATELY 2 MILES FROM MY HOUSE AND, WOULD NOT START ANYMORE. I WAITED A FEW HOURS FOR THE SUN TO COME UP TO WARM UP THE CAR, AND PERFORMED ROAD SIDE SERVICE AND I WAS UNABLE TO RESTART CAR. I HAD IT TOWED TO A LOCAL SHOP. INFORMED HPFP HAD A CATASTROPHIC FAILURE. I WAS INFORMED BY VW TO BRING THE CAR TO THEIR SHOP FOR FURTHER EVALUATION. AT THIS TIME I'M WAITING FOR A RESPONSE? HOPEFULLY THEY STAND BEHIND THEIR PRODUCT, OR ARE THEY JUST ANOTHER CORPORATION THAT DOES NOT CARE FOR ITS CUSTOMERS. RESPONSE FROM VW CONTAMINATED IN FUEL ASKED FOR LAB REPORT WAS DENIED AND TOLD.THEY DREW FUEL FROM THE CAR INTO A GLASS JAR SAW THAT IT WAS CLOUDY AND THERE FORE IT WAS CONTAMINATED. NOT ARE PROBLEM I HAVE THREE MORE YEARS TO PAY ON THE GREEN CAR OF THE YEAR 2009 TDI DIESEL PLEASE HELP US BEFORE SOMEONE DIES. PLEASE START HOLDING THEIR CORPORATION ON STANDARDS INSTEAD OF THEM TAKING ADVANTAGE OF THE PEOPLE. *TR

WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 42K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL CAR SERVICE. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. FURTHERMORE I HAVE THE LAST 25 REPRINTED RECEIPT SHOWING DIESEL WAS THE FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED. I FEEL THIS MUST BE ADDRESS SOON OR THERE IS GOING TO BE A VERY SERIOUS ACCIDENT. I BELIEVE THAT THIS COULD HAVE BEEN A POTENTIAL ACCIDENT AND WE COULD HAVE BEEN SERIOUSLY HURT IF NOT FOR THE ENGINE LIGHT COMING ON AND US SEEING IT SOON ENOUGH TO GET IT STOP AND UNDER CONTROL. I IMPLORE YOU TO PLEASE CHECK THIS CLOSELY. I SEE I AM NOT THE ONLY COMPLAINT ON THIS ISSUE AND I BELIEVE AS THESE CARS GET 40K TO 50K MILES ON THEM WE WILL SEE MUCH MORE FAILURES. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FUEL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED AS IT WAS RUSTED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 09/02/11*LJ

I WAS DRIVING A 2009 VW JETTA TDI. I WAS TRAVELING AT A HIGHWAY SPEED (AROUND 65PMH) WHEN SUDDENLY THE ENGINE STOPPED. I ALMOST GOT HIT WHILE TRYING TO SECURE THE VEHICLE TO A SAFE LOCATION. THIS PROBLEM IS VERY UNSAFE. THE ENGINE MALFUNCTION LIGHT CAME ON. THE CAR WOULD NO LONGER TURN ON. I HAD THE CAR TOWED TO A DEALER WHO STATED THAT THE FUEL PUMP WAS SENDING METAL SHARDS THROUGH THE FUEL SYSTEM. THE TOTAL COST IS BETWEEN 6-10K AND THE CAR ONLY HAS 42,000 MILES. *TR

FRIDAY, FEB 18TH DRIVING HOME, ON A BUSY HIGHWAY, DURING RUSH HOUR, MY VEHICLE STARTED A CLICKING NOISE, MY DASHBOARD LIT UP WITH A MESSAGE 'FLASHING GLOW-PLUG AND CHECK ENGINE LIGHT. SECONDS LATER THE CAR STALLED AND I HAD SECONDS TO GET OUT OF THE TRAFFIC. THE CAR WOULD NOT START. THE CAR CURRENTLY HAS 24,600 MILES. I CALLED VW EMERGENCY TOWING AND IT WAS TAKEN TO THE DEALERSHIP. TODAY SATURDAY THE 18TH I RECEIVED A CALL FROM THE VW DEALERSHIP OF GAITHERSBURG, MD TELLING ME THERE WAS MAJOR DAMAGE IN THE HPFP AND FUEL SYSTEM CAUSED BY CONTAMINATED DIESEL FUEL. I REPLIED THAT I ONLY UTILIZE 2 DIESEL GAS STATIONS; BP AND SUNOCO. I HAVE NEVER PUT ANY OTHER FUEL IN BUT DIESEL AND ONLY FROM A REPUTABLE GAS STATION. NOW THE VW DEALERSHIP IS TELLING ME I MUST PAY FOR REPAIRS THAT WILL EXCEED $7,000.00. *TR

2009 VW SPORTWAGON TDI. PROPER DIESEL FUEL USED. AT ABOUT 1/4 TANK REMAINING, GLOW PLUG LIGHT WENT ON AND CAR STALLED. TOWED TO DEALER WHO SAID THAT HPFP IMPLODED AND METAL CHIPS IN SYSTEM. ESTIMATED OVER $8000 TO REPAIR. SINCE I AM GOOD CUSTOMER AND HAD 75,000 MI ON CAR, THEY AGREED TO PAY 10%, VW OF AMERICA 85%, AND I HAD TO PAY 5%. THEY VERIFIED THAT DIESEL FUEL WAS IN TANK! *TR

STARTED CAR TO LET IT WARM UP.. CAME OUT 20 MINUTES LATER AND THE CAR WAS OFF.. HAD THE CAR TOWED TO DEALER TO FIND OUT THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED. THE PUMP SENT METAL INTO THE FUEL SYSTEM. DEALER HAS COVERED REPLACEMENT OF ENTIRE FUEL SYSTEM UNDER WARRANTY. JUST RECEIVED A PHONE CALL FROM THE DEALER STATING THAT THEY ARE NOW HEARING A STRANGE NOISE IN CYL # 1.. WAITING FOR A CALL AT THIS POINT.. *LN

2009 VW DIESEL STALLING ISSUES WHEN DRIVING THE CAR.*TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI DIESEL. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE AND DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND THEY ADVISED THE CONTACT THAT HE HAD ADDED REGULAR GASOLINE TO THE VEHICLE AS OPPOSED TO DIESEL, WHICH CAUSED THE FAILURE. THE DEALER REPAIRED THE HIGH PRESSURE FUEL SYSTEM, THE FUEL TANK AND THE CATALYTIC CONVERTER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,400.

WAS DRIVING MY 2009 JETTA TDI TO WORK ONE MORNING LAST WEEK WHEN THE CHECK ENGINE LIGHT CAME ON AND THE GLOW PLUG LIGHT WAS BLINKING. THE DASH INDICATOR SAID SOMETHING LIKE ENGINE MALFUNCTION WORKSHOP. I TOOK IT TO THE DEALERSHIP AFTER WORK AND THEY DIAGNOSED THE FOLLOWING: "RECEIVED FAULT FOR PO671A & P0087 GLOW PLUG & FUEL PRESSURE TOO LOW. FOUND REGULATOR LEAKING ON TO GLOW PLUG #4 CAUSING DTC'S FOR GLOW PLUG." I HAD TO HAVE THE GLOW PLUG AND THE FUEL RAIL REPLACED AT MY EXPENSE ($970) SINCE VW WOULDN'T PAY FOR IT AND SAID THE REPAIR WAS NOT UNDER WARRANTY. I RECEIVED THE CAR BACK AFTER THE REPAIR AND THE VERY NEXT DAY, WHILE DRIVING TO WORK, THE GLOW PLUG LIGHT STARTED BLINKING AGAIN FOR AWHILE AND THEN TURNED OFF. SO I WENT BACK TO THE DEALERSHIP AND IT WAS DIAGNOSED AS A P0087 AND THEY SAID IT WAS A BAD HIGH PRESSURE FUEL PUMP - PRESSURE WAS TOO LOW. I CALLED VW OF AMERICA AND LEFT A MESSAGE. VWOA CONTACTED THE DEALERSHIP THE NEXT DAY AND AGREED TO COVER THE BAD FUEL PUMP UNDER WARRANTY. THE HPFP HAD NOT YET BLOWN BUT WOULD HAVE ACCORDING TO THE DEALERSHIP IF I'D KEPT DRIVING WITHOUT HAVING THE INSTANCE OF THE GP LIGHT INVESTIGATED. THIS WOULD HAVE CAUSED A CATASTROPHIC FAILURE OF THE FUEL SYSTEM WITH A COST OF REPAIR BETWEEN $6K - 10K. SINCE WE CAUGHT IT IN TIME, THE COST IS IN THE NEIGHBORHOOD OF $1600. *TR

MY 2009 VOLKSWAGEN JETTA TDI (AUTOMATIC) HAS STALLED TWICE WHILE LEAVING MY PARKING LOT AT WORK. I HAVE TO GO UP A SMALL HILL TO EXIT THE PARKING LOT. WHEN I CREST THE HILL THE ENGINE STALLS. I MAKE EFFORTS TO KEEP MY FOOT ON THE GAS WHEN I CREST THE HILL AND THE PROBLEM HASN'T HAPPENED SINCE. I CAN'T DO THIS IF CARS ARE COMING. *TR

ON JAN. 17 2011 I WAS ON A 2 LANE HIGHWAY WITH CRUISE CONTROL SET AT 55 M.P.H. THE VEHICLE SHUDDERED AND SUFFERED AN IMMEDIATE LOSS OF POWER. THE VEHICLE DISPLAY SAID SOMETHING LIKE ENGINE WORKGROUP. THERE WAS ALSO WARNING LIGHT FOR GLOWPLUG AND SERVICE ENGINE. I CONTINUED APPROX. 2 MILES TO WORK WITH LESS POWER AND CALLED VOLKSWAGEN WHO TOLD ME TO HAVE VEHICLE TOWED FOR SERVICE. VEHICLE IS 2009 VW JETTA TDI. SERVICE REPORTS THEY FOUND A MUDDY LOOKING SUBSTANCE AND REPLACED THE EGR VALVE. THE CHECK ENGINE LIGHT WAS BACK ON WITHIN DAYS OF THIS SERVICE BUT HAS NOT BEEN RETURNED AS OF THIS TIME. THIS VEHICLE HAS NEVER HAD GASOLINE IN THE FUEL SYSTEM. *TR

HAD A HALF A TANK OF FUEL FROM MOBIL DROVE 30 MILES WITHOUT ANY PROBLEMS PRIOR TO PARKING CAR IN GARAGE FOR 30 MIN. LEFT FOR WORK AND CAR STALLED OUT AT AN INTERSECTION. STARTED UP AFTER 3RD ATTEMPT TO START,RAN REALLY ROUGH AND DIED WITHIN SECONDS IF ACCELERATOR WASN'T DEPRESSED. ALMOST MADE IT HOME BEFORE DYING FOR GOOD ON A HILL. HAD TOWED TO DEALERSHIP (THE ONLY PLACE IT HAS HAD WORK DONE)WHO IS NOW TELLING ME THERE WAS WATER IN FUEL, ICE IN THE FUEL FILTER, EVIDENCE THE FUEL TANK HAD BEEN REMOVED IN THE PAST(WITHOUT MY KNOWLEDGE), AND THAT THE HPFP FAILED AND REQUIRES TOTAL REPLACEMENT OF FUEL SYSTEM. CURRENTLY WAITING TO HEAR IF VW WILL COVER UNDER WARRANTY. *LN

VEHICLE LOST POWER AND STALLED AT BUSY INTERSECTION. GLOW PLUG FLASHING AND ENGINE CHECK LIGHT ON. TOWED INTO DEALERSHIP WHO THEN ACCUSED OF "FUEL CONTAMINATION". INCURRED COSTS OF TOWING AND RENTAL BECAUSE OF "CONTAMINATION" CLAIMS. ESTIMATED COST OF PARTS: 9,384.85. VOLKSWAGEN OF AMERICA NOT HONORING THEIR WARRANTY. 27,274 MILES. OVER 10,000 DOLLARS IN COSTS. CAR IS NOT FIXED. *LN

FAILURE WAS PROCEEDED BY UNUSUAL NOISE FROM UNDER THE HOOD, A SERIES OF WARNING LIGHTS, AND FINALLY THE CAR JUST STOPPED. HIGH PRESSURE FUEL PUMP FAILURE. CAUSED 7000 DOLLARS DAMAGE TO FUEL SYSTEM. *TR NUMEROUS PARTS REPLACED. NONE OF THE PARTS ARE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. THE CONTACT STATED THAT WITHIN MOMENTS AFTER STARTING THE VEHICLE IT STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. AFTER APPLYING A PRE- HEATER TO THE FUEL LINES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE SUCCESSFULLY. THE FAILURE PERSISTED ONLY DURING COLD WEATHER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 29,000. THE CONSUMER WAS INFORMED HE WOULD HAVE TO ADD FUEL ADDITIVES TO GET THE STARTED. THE CONSUMER STATED NO WHERE IN THE MANUAL DID IT STATE THAT. UPDATED 02/02/11 THE CONSUMER STATED DURING AN UNUSUAL COLD DAY, WHEN HE ATTEMPTED TO START THE VEHICLE, IT IMMEDIATELY DIED. HE STARED IT AGAIN, AND IT RAN FOR A FEW SECONDS, THEN STARTED MISSING SEVERELY AND WOULD DIE AGAIN IF HE HADN'T STAYED ON THE THROTTLE. THE CONSUMER STATED THE HIGH PRESSURE FUEL PUMP DISINTEGRATES, FILLING THE ENTIRE FUEL SYSTEM WITH METAL BITS, AND NECESSITATING VERY EXPENSIVE REPAIRS. UPDATED 09/16/11*JB

WHILE DRIVING 2009 JETTA TDI WITH APPROXIMATELY 60K MILES, GLOW PLUG LIGHTS FLASHED AND THEN RESULTED IN ENGINE FAILURE AND ALL POWER LOSS WHILE DRIVING APPROXIMATELY 70MPH ON HIGHWAY. VEHICLE WAS THEN TOWED TO LOCAL VW DEALERSHIP. AT FIRST WE WERE TOLD THERE MAY HAVE BEEN CONTAMINATED FUEL THAT CAUSED THIS PROBLEM. ONCE A MECHANIC LOOKED AT IT WE WERE TOLD THERE WERE SHARDS OF METAL THROUGH THE FUEL LINES AND IN THE ENGINE, RESULTING IN REPAIRS UPWARD OF $10,000.00. WE ARE CURRENTLY WAITING TO SEE IF THE EXTENDED WARRANTY WE PURCHASED WITH THE VEHICLE WILL COVER THIS DAMAGE. FURTHERMORE WE OPTIONED A REPRINTED RECEIPT SHOWING DIESEL WAS THE LAST FUEL PUT IN THIS VEHICLE, FROM A REPUTABLE FUEL PROVIDED, WHO IS WILL TO LET THIS FUEL BE TESTED. *TR

HIGH PRESSURE FUEL PUMP FAILURE. *TR

WHILE DRIVING ON INTERSTATE 5 IN CENTRAL OREGON, GOING APPROX. 60 MPH, 2009 DIESEL JETTA LOST POWER AND BEGAN TO STALL OUT. I HAD DRIVEN ALMOST 245 MILES ON THIS DAY (WITH THE SAME TANK OF FUEL), BEFORE THE STALL OCCURRED. MANY WARNING LIGHTS CAME ON THE DASH, INCLUDING A FLASHING GLOW PLUG LIGHT WITH ENGINE SYMBOL, ENGINE DEFAULT LIGHT AND WORKSHOP WARNING LIGHT. UPON COMING TO A STOP, THE CAR DIED COMPLETELY, WOULD NO LONGER START, AND HAD TO BE TOWED TO VW. UPON RECEIPT OF THE CAR, VW TRIED TO ACCUSE ME OF USING "BAD FUEL" BUT THEN CHANGED THEIR STORY, ONCE THEY DID MORE RESEARCH (AND THEY FOUND THAT MANY PEOPLE ACROSS THE US ARE HAVING THIS PROBLEM). VOLKSWAGEN STATES THAT THERE IS A COMPLETE FUEL PUMP SYSTEM FAILURE, WITH METAL PARTICULATE IN THE FUEL FILTERS AND SYSTEM, AND ALL COMPONENTS MUST BE REPLACED. THIS IS CURRENTLY IN PROGRESS, AND I AM STRANDED APPROXIMATELY 1,000 MILES FROM MY HOME, WITH NO INDICATION OF A SET COMPLETION DATE FOR REPAIRS. I AM VERY CONCERNED THAT THIS ISSUE WILL REOCCUR, AS IT IS BEING REPORTED ON A LARGE SCALE BY MANY TDI JETTA OWNERS ON THE WEB FORUMS. PLEASE SEE LINKS: HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=273983 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=269781 HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=280693 HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/ HTTP://WWW.TDI-ISSUES.COM/HPFP-CASES-TAC68/2010-VW-JETTA-TDI-GAP186.HTM#COMMENT344 HTTP://WOT.MOTORTREND.COM/DIESEL-INVESTIGATION-NHTSA-INVESTIGATING-VOLKSWAGEN-JETTA-TDIS-OVER-STALLING-8723.HTML. *TR

THE VEHICLE WAS EMITTING A DIESEL FUEL TYPE ODOR. THE DRIVER OF THE VEHICLE WAS HEADED BACK TO THE OFFICE IMMEDIATELY UPON DISCOVERING THE ODOR. ON THE HIGHWAY THE VEHICLE DIED. THE ONLY LIGHT THAT ILLUMINATED WAS THE GLOW PLUG LIGHT. THE VEHICLE WAS TOWED INTO THE SHOP. THE DEALERSHIP AT THAT POINT REPLACED A LEAKING COMPONENT WITHIN THE FUEL SYSTEM. MY COMPANY AUTHORIZED THE PART REPLACEMENT. THE PART WAS REPLACED BUT THE VEHICLE STILL DID NOT START. LONG STORY SHORT, WE NEED A CYLINDER HEAD WHICH IS APPROX $7500 SINCE THE LEAKING FUEL HAD CAUSED THE TIMING BELT TO SKIP TIMING. THE VEHICLE AT THIS TIME IS STILL AT THE DEALERSHIP AWAITING OUR DECISION. THE ONLY THREE OPTIONS ARE REPLACE THE CYLINDER HEAD, ENGINE OR DECOMMISSION A CAR WITH LESS THAN 48K MILES. BASED ON THE INFORMATION FOUND ON THE INTERNET THIS PARTICULAR VEHICLE HAS SEVERAL INCIDENTS FILED IN REGARDS TO LEAKING FUEL SYSTEM AND STALLING. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA TDI. WHILE DRIVING 55 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP FAILED BECAUSE METAL HAD SPREAD THROUGHOUT IT. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 25,500.

LOSS OF POWER, CAR GOES INTO LIMP MODE WHEN THIS HAPPENS IT IS A FUEL SYSTEM FAILURE THE HIGH PRESSURE FUEL PUMP IT SEND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM REPLACE THE FUEL SYSTEM I HAVE DONE THIS ONCE AND NOW IT HAS FAILED THE 2 TIME ALL AT MY EXPENSE, CAR IS CURRENTLY NOT RUNNING CAN'T AFFORD ANOTHER REPAIR A REAL SAFETY ISSUE, NO WARNING WHEN THE VEHICLE GOES INTO POWER REDUCTION. *TR

FUEL PUMP FAILED - CAR LOST POWER ON A BUSY INTERSTATE. *TR

ON 11/3/2010 I TOOK MY 2009 VW JETTA TDI IN FOR ITS 30,000 MILE SERVICE. I WAS CALLED AND TOLD MY VEHICLE WAS READY FOR PICK UP THAT EVENING. WHEN I ARRIVED THE SERVICE ADVISOR TOLD ME HE HAD BAD NEWS, MY FUEL PUMP HAD FAILED. THEY GAVE ME A LOANER CAR AND ASKED ME TO BRING IN MY LAST 4-5 FUEL RECEIPTS. I TOLD THEM I DON'T KEEP FUEL RECEIPTS. THEY SAID VW MAY NOT WARRANTY THE FAILURE OF THE FUEL PUMP WITHOUT THE FUEL RECEIPTS. I WAS TOLD ON 11/6/2010 THAT THEY HAD APPROVED THE WARRANTY REPAIR. MY CONCERN IS THAT THIS MAY HAPPEN AGAIN (THE FAILURE OF THE FUEL PUMP) AND COULD PUT ME IN A DANGEROUS SITUATION. I WOULD LIKE TO MAKE SURE THE REPAIR IS A NEW AND UPGRADED PART AND NOT THE SAME FAILING PART. *TR

DRIVING AT 20 MPH HEARD A CLANKING NOISE LIKE A SPOON IN THE GARBAGE DISPOSAL COMING FROM THE ENGINE COMPARTMENT. MFD DISPLAYED ENGINE FAIL AND THE CAR SHUT OFF AND WOULD NOT RESTART. FILLED UP WITH APPROVED DIESEL FROM MOBIL A WEEK PRIOR. STILL HAD A LITTLE LESS THAN HALF A TANK. HAD VEHICLE TOWED TO LOCAL VW DEALERSHIP. VW DESCRIBED THE PROBLEM AS FUEL CONTAMINATION. SUBSEQUENTLY DETERMINED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED AND CAUSED SIGNIFICANT FUEL SYSTEM DAMAGE. VW REPLACED ENTIRE FUEL SYSTEM UNDER VEHICLE WARRANTY. RESEARCHED THE ISSUE AND DETERMINED THIS WAS NOT AN ISOLATED ISSUE FOR THIS VEHICLE (2009 VW JETTA TDI). MOREOVER, THE NOTION OF 'CONTAMINATED FUEL' SEEMS TO BE A CATCH-ALL PHRASE THAT DETRACTS FROM WHAT MAY BE THE REAL PROBLEM OF FAILED ENGINEERING AS IT RELATES TO THE HPFP. LASTLY, THE IMMEDIATE SHUTTING OFF OF THE ENGINE MADE FOR A VERY UNSAFE CONDITION DUE TO THE INABILITY TO EASILY STEER OR ACCELERATE TO A SAFE LOCATION. VEHICLE WAS STUCK PARTIALLY ON THE ROADWAY AND HAD TO BE PUSHED AND COASTED BACKWARDS TO A SAFE PARKING SPOT OUT OF THE ROADWAY AND ALONG THE CURB. *TR

HAVE ALWAYS HAD CAR SERVICED AT DEALER PER RECOMMENDATIONS. ON 10/14/10 CAR MADE A NOISE AT STOPLIGHT THEN NOISE QUIT. PULLED OUT FROM STOPLIGHT AND CAR DIED SUDDENLY AND WITHOUT WARNING. WAS ABLE TO RESTART AND IT RAN FOR AN ADDITIONAL 1-2 SECONDS BEFORE DYING AGAIN AND WOULD NOT RESTART. HAD TO COAST IT THROUGH A HIGH TRAFFIC AREA ACROSS HIGHWAY OVERPASS AND INTO PARKING LOT. TOWED IT TO DEALER WHO FOUND THAT HIGH PRESSURE FUEL PUMP HAD "COME APART" AND DISBURSED METAL SHAVINGS THROUGHOUT COMPLETE FUEL SYSTEM. HAD TO REPLACE ENTIRE FUEL SYSTEM FROM TANK ON. OUR INITIAL ESTIMATE TO REPAIR (AFTER OUR EXTENDED WARRANTY PAID FOR INITIAL COMPONENT THAT FAILED AND VW PAID FOR 50% OF PARTS) WAS $7100. *TR

DRIVING A 2009 JETTA SPORTWAGEN TDI ON I-280 WHEN LOW FUEL INDICATOR CAME ON. STOPPED AND REFUELED WITH DIESEL AT A STATION APPROXIMATELY 3/4 MILES FROM I-280. WHILE RETURNING TO THE INTERSTATE SPEEDS (DURING OR SHORTLY AFTER REACHING THEM) THE GLOW PLUG LIGHT BEGAN BLINKING, THE CAR LOST POWER AND WENT INTO "LIMP MODE" AND WAS INFORMED BY ITS COMPUTER THAT THERE WAS AN ENGINE MALFUNCTION AND TO TAKE IT TO THE DEALER. WHILE EN ROUTE TO THE DEALER FOR REPAIRS (WAS ADVISED BY THE DEALER SERVICE DEPARTMENT TO CONTINUE OF THE CAR WAS STILL RUNNING AND NO RED MALFUNCTION LIGHTS WERE ILLUMINATED), A MARKED LOSS OF POWER WAS OBSERVED (EVEN CONSIDERING LIMP MODE), AND THE CAR BEGAN SHUDDERING. WHILE ON THE OFFRAMP, DECELERATED TO A RED LIGHT AT WHICH POINT THE ENGINE DIED COMPLETELY AND COULD NOT BE RESTARTED. PROCEEDED TO BE STUCK IN TRAFFIC WHILE WAITING FOR THE TOW TRUCK (IT WOULD HAVE BEEN UNSAFE TO ATTEMPT TO PUSH THE VEHICLE ACROSS THE INTERSECTION OR BACK ONTO THE OFFRAMP GIVEN TRAFFIC CONDITIONS). DEALER DIAGNOSED AS HIGH PRESSURE FUEL SYSTEM HAVING FACTORY CONTAMINATION, THE ENTIRE FUEL SYSTEM IS BEING REPLACED (TANK, LOW PRESSURE FEED PUMP, HIGH PRESSURE PUMP, INJECTORS), ESTIMATED COST OF PARTS $5300, WITH 14 HOURS LABOR. ALTHOUGH UNDER WARRANTY (~30,000 MILES ON THE ODOMETER), THIS STILL LEFT ME STRANDED AND IT WOULD BE A VERY EXPENSIVE REPAIR IF IT HAPPENS AGAIN AT 60,000 MILES. THERE IS ALSO THE POTENTIAL FOR A DANGEROUS ACCIDENT IF IT HAPPENED TO FAIL AT A LESS OPPORTUNE LOCATION. *TR

WHILE MERGING INTO TRAFFIC MY 2009 VW JETTA TDI ENGINE LOSS POWER AND LATER STALLED AT A INTERSECTION AND WOULD NOT RUN. THIS WAS THE FIRST TIME I HAD ANY PROBLEMS WITH THIS CAR. THE REPAIR SHOP SAID THE HIGH PRESSURE FUEL PUMP FAILED WHICH SENT METAL ALL THROUGH THE FUEL SYSTEM. THEY STATE OVER $8,000.00 TO REPLACE THE ENTIRE FUEL SYSTEM AND IT IS NOT COVERED UNDER THE SERVICE CONTRACT. *TR

IN JULY, 2009 I PURCHASED A 2009 VW JETTA TDI SPORTSWAGEN. THE CAR IS A TWO LITER DIESEL. AT 9900 MILES THE HIGH PRESSURE FUEL PUMP FAILED AND LEFT MY WIFE STRANDED IN TRAFFIC. VW OF AMERICA REPLACED THE ENTIRE FUEL SYSTEM, FROM THE FUEL TANK TO THE FUEL INJECTORS. THE REPAIR RETAILS FOR APPROXIMATELY $10,000. I HAVE READ MANY COMPLAINTS ON THE VARIOUS WEBSITES ABOUT THIS ISSUE AND IT APPEARS TO BE A RECURRING ISSUE. I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE GOING FORWARD AS MY WIFE DRIVES OUR GRANDCHILDREN TO SCHOOL IN THE CAR DAILY. EVERY TIME WE USE THE CAR, WE PRAY IT WILL NOT FAIL AGAIN. IT IS VERY STRESSFUL. VW WAS VERY COOPERATIVE AND EVEN GAVE US A LOANER VEHICLE. IN MY OPINION, VW SHOULD BE REQUIRED TO MAKE A RECALL OF ALL 2009 TDI DIESELS FOR AT LEAST A CHECK OF THE FUEL FILTER TO SEE IF IT HAS SOME METAL PARTICLES IN IT, WHICH IS AN INDICATION OF THE HIGH PRESSURE FUEL PUMP DESTROYING ITSELF. THE DEAL TOLD ME OURS WAS FULL OF METAL SHAVINGS. EVEN THOUGH VW WAS COOPERATIVE IN FIXING THE PROBLEM, THEY GAVE ME NO ASSURANCE IT WOULDN'T HAPPEN AGAIN, IN FACT THEY WERE VERY VAGUE ABOUT IT. THEY INSISTED ON KEEPING ALL THE REPLACED PARTS SO THE HOME OFFICE COULD EVALUATE WHAT WENT WRONG. THIS INDICATES TO ME THEY KNOW WHAT IS GOING ON AND ARE BEING VERY SLY ABOUT JUMPING INTO A RECALL. THEY SHOULD BE REQUIRED TO AT LEAST INFORM OWNERS OF THE DANGER LURKING BECAUSE THE POTENTIAL FOR A TERRIBLE ACCIDENT IS CLEARLY THERE. MY WIFE WAS LUCKY THAT SHE WAS ABLE TO GET OFF THE ROADWAY WITHOUT INJURY. THE CAR HAS ANOTHER ISSUE WHICH CAN BE BEST DESCRIBED AS A "BOGGING" WHEN ACCELERATING. THE BOGGING HAPPENS WHEN TRYING TO ACCELERATE, LIKE WHEN MAKING A LEFT TURN IN FRONT OF TRAFFIC. IT DOESN'T HAPPEN ALL THE TIME. I HAVE ALSO READ MANY COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE. THE DEALER'S RESPONSE WAS THAT THEY WERE NOT AWARE OF THIS, WHICH I DO NOT BELIEVE AND THAT THEY COULD NOT MAKE IT RECUR WHEN THEY DROVE THE CAR-ANOTHER SAFETY ISSUE! *TR

WHILE DRIVING AT HIGHWAY SPEED, 65MPH, MY '09 JETTA TDI STALLED. I LOOKED AT THE INSTRUMENT PANEL, IT SAID "ENGINE FAILURE." AFTER PULLING TO THE SIDE OF THE HIGHWAY, THE CAR WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT THE CAR NEW, AND HAD ALL RECOMMENDED SERVICES PERFORMED. AT 35,000 MILES, AND HAVING JUST BEEN SERVICED AT 30,000, I FEEL THIS CAR MAY CONTINUE TO HAVE THIS SAME STALLING PROBLEM AND IS UNRELIABLE. *TR

WHILE MY WIFE WAS DRIVING OUR 2009 VOLKSWAGEN JETTA TDI SPORTSWAGEN, THE ENGINE, WITHOUT WARNING, LIMPED AND THEN STALLED ALMOST IMMEDIATELY. THE CAR HAD BEEN FILLED WITH ALMOST A FULL TANK (12.6 GALLONS) OF DIESEL FUEL EARLIER THE SAME DAY. THE FAILURE HAS NOT BEEN CORRECTED AND THE VEHICLE STILL DOES NOT RUN. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DTI. WHILE DRIVING, THE SERVICE ENGINE LIGHT ILLUMINATED AND SECONDS LATER, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A METAL PARTICLE IN THE HIGH PRESSURE FUEL PUMP. THE DEALER REPLACED THE FUEL PUMP AND ENTIRE FUEL SYSTEM. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 32,622. UPDATED 02/10/11 *BF UPDATED 04/21/11

MY 09 TDI WAGON WITH 27K MILES BROKE DOWN ON A ROAD TRIP ONE MONTH AGO. I WAS GOING 70 MPH ON THE DANGEROUS CALIFORNIA GRAPE VINE PASS WHEN I LOST POWER SUDDENLY. THE "ENGINE FAULT WORKSHOP" CAME ON THE DASH SCREEN. I LUCKILY COASTED TO A REST STOP ON THE BUSY AND DANGEROUS HIGHWAY. TO ADD TO THE DANGER WE CAME TO REST UNDER THE LEBEC WILDFIRE OF AUG. 24TH FLYING VEHICLES DROPPED FLAME RETARDANT OVER US. WE WAITED FOR THE VW ROADSIDE ASSISTANCE AMIDST THE SMOKE AND FLAME RETARDANT DUST FOR 2 HOURS. THE CAR WAS TOWED TO THE NEAREST DEALER AND IS STILL IN THE SHOP APPROXIMATELY ONE MONTH LATER WITH SOME PART BEING ON BACK ORDER. STILL UNDER WARRANTY, VW IS GOING TO REPAIR THE FAULTY FUEL PUMP THAT IMPLODED AND RUINED THE FUEL SYSTEM IT IS A $ 6000 REPAIR COVERED UNDER WARRANTY BUT I AM VERY CONCERNED WHEN THE WARRANTY WILL EXPIRE IN 3K MILES. UPON FURTHER INVESTIGATION WE FOUND ON THE BLOGS THAT THIS IS HAPPENING WIDELY AND REPEATEDLY AMONG 09 TDI S WHEN THEY REACH A CERTAIN MILEAGE. FURTHER MORE THEY WILL BE REPLACING THE PART WITH THE SAME FAULTY PART. THE VW SERVICE DEALER REFUSED TO GIVE US THE OLD PUMP OR ASSURE US IT IS A DIFFERENT PART WITH A DIFFERENT PART NUMBER. THE REPRESENTATIVE I SPOKE WITH AT VW OF AMERICA IS AWARE OF THIS WIDESPREAD FAULTY FUEL PUMP PROBLEM. YOU GET THE SENSE THAT VW IS PERFORMING DAMAGE CONTROL AND ALMOST COVERING UP THIS DANGEROUS DEFECT. *TR

CAR, A 2009 VW JETTA DIESEL TDI WITH MANUAL TRANSMISSION, SUDDENLY STALLS WITH NO WARNING SUCH AS STUTTERING OR POWER LOSS, JUST GOES FROM FULL ON TO SUDDEN OFF EVEN WHEN MOVING AT STEADY SPEED---DOES SO AT A RANGE OF SPEEDS MOSTLY FROM ABOUT 15 TO 45 MPH AND OVER NO DISTINGUISHING CONDITIONS THAT INDUCE THE STALL SUCH AS HOT OR COLD OR TIME CAR HAS BEEN IN USE FROM START UP -----THERE IS NO DISCERNIBLE PATTERN RE THIS STALLING OTHER THAN MOST OFTEN IT OCCURS BETWEEN 15 AND 45 MPH. CAR IS DRIVEN DAILY ABOUT 100 MILES MOSTLY AT HIGHWAY SPEEDS AND WAS PURCHASED NEW IN 2009 AND NOW HAS ABOUT 38,000 MILES--PROBLEM DID NOT OCCUR WHEN FIRST PURCHASED AND HAS OCCURRED OVER THE LAST YEAR SINCE ABOUT THE 7500 MILE MARK AND HAPPENS AT LEAST TWICE PER MONTH. PROBLEM DOES NOT APPEAR TO BE ELECTRICAL AS FAN, RADIO ETC DO NOT QUIT, JUST ENGINE. CAR IS AS PURCHASED AND RECEIVES SERVICE ONLY FROM THE VW DEALER FROM WHOM IT WAS PURCHASED. CAR REPLACED A 20051/2 JETTA TDI (ALSO MANUAL TRANSMISSION) WHICH DID NOT EXPERIENCE ANY SUCH PROBLEM. NO ACCIDENT HAS ARISEN FROM THIS STALLING, HOWEVER IT IS A SAFETY CONCERN AND I HAVE ASKED THE DEALER TO CHECK INTO THE PROBLEM. TO DATE CAR HAS HAD ALL REQUIRED SERVICE AND DEALER HAS NOT IDENTIFIED A SOURCE AND REPORTS NO SIMILAR PROBLEM WITH OTHER CARS OF THE SAME TYPE AND VINTAGE. *TR

SHORTLY AFTER STARTING UP, THE CAR STALLED ABRUPTLY WHILE STILL IN DRIVEWAY. THERE WERE NO WARNING SIGNS (LOW POWER, ROUGH RUNNING, ETC), AND IT WAS UNABLE TO START AFTERWARD. THIS WAS DIAGNOSED AS A FAILURE OF THE HIGH PRESSURE FUEL PUMP. THERE WAS NO EVIDENCE OF FUEL CONTAMINATION OR OTHER ENVIRONMENTAL CONCERNS THAT MAY HAVE CONTRIBUTED TO THE FAILURE. THE PUMP WAS REPLACED UNDER WARRANTY. *TR

WHILE DRIVING ON THE FREEWAY IN MY 2009 JETTA TDI SPORTWAGEN, I EXPERIENCED A "CLUNK", A LOSS OF POWER AND A COIL LIGHT ON THE DASH THAT SAID "ENGINE FAULT - WORKSHOP". I MANAGED TO KEEP GOING TO A REASONABLE EXIT. AS SOON AS THE CAR STOPPED AT A LIGHT, IT STALLED AND WOULD NOT START AGAIN. CAR WAS TOWED TO THE DEALER, WHO CALLED IT "FUEL CONTAMINATION". *TR

2009 VW JETTA TDI FUEL PUMP EXPLODES SENDING MENTAL SHAVING INTO THE FUEL SYSTEM AND ENGINE. CAUSING THE VEHICLE TO STALL IN THE MIDDLE OF THE INTERSTATE WHILE DRIVING. DEALERSHIP GAVE ME REPAIR QUOTE OF $10,000. I DON'T HAVE THE MONEY TO GET MY CAR FIX. I WAS TOLD THAT THIS IS AN ONGOING ISSUE WITH THESE CARS. *TR

I TOOK MY 2009 VW JETTA TDI INTO BYERS IMPORTS, WHITEHALL OH FOR IT'S 20K MILES SERVICE. I HAD READ ONLINE THAT THERE WERE ISSUES WITH THE FUEL PUMP THROWING METAL FLAKES INTO THE FUEL SYSTEM AND I WANTED TO HAVE THEM NOTE IF THERE WERE FLAKES PRESENT WHEN THEY CHANGED THE FUEL FILTER. METAL FLAKES WERE OBSERVED IN THE FUEL LINE. THEY REFUSE TO REPLACE THE FUEL SYSTEM EVEN THOUGH THEY COMMENTED THAT THERE ARE OTHER CARS IN THE SHOP WITH THE SAME ISSUE. *TR

PULLING OUT OF A SHOPPING CENTER WHEN I FELT A LOSS OF POWER IN MY 2009 JETTA TDI. CAR FINALLY STOPPED ABRUPTLY AND WAS TOWED INTO THE DEALER. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA DIESEL. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH THE WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL DEACTIVATED CAUSING THE VEHICLE TO SLOW DOWN. THE SECOND FAILURE OCCURRED WHEN HE MERGED INTO THE INTERSECTION AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO CONFIRMED THAT THE FAILURE CODE WAS ASSOCIATED WITH THE HIGH PRESSURE FUEL PUMP WHICH CONTAMINATED THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER OUT OF THE AREA FOR FURTHER EXAMINATION. THE MANUFACTURER FILED REPORT 100295867. THE FAILURE AND THE CURRENT MILEAGES WERE 51,400.

ON JULY 25, 2010, WHILE WE WERE OUT OF TOWN, THE 2009 VW JETTA INCURRED A MAJOR ENGINE MALFUNCTION. THE MECHANIC IN THE LOCAL AREA DIAGNOSED THE PROBLEM AS CONTAMINATED FUEL BUT COULD NOT MAKE THE REPAIR. THE CAR WAS TOWED BACK TO CHARLOTTE WHERE IT WAS DETERMINED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND IN ITS FAILURE DAMAGED BEYOND REPAIR THE FUEL INJECTORS. THE MECHANIC IN CHARLOTTE PERFORMED EXTENSIVE REPAIRS, INCLUDING THE FUEL PUMP AND INJECTORS. THE CAR WAS RETURNED TO ME ON SEPTEMBER SEPTEMBER 2, 2010. ON SEPTEMBER 7, 2010, ON ANOTHER OUT-OF-TOWN TRIP, THE ENGINE MALFUNCTIONED AGAIN, AND WITH THE EXACT SAME SYMPTOMS AS OCCURRED DURING THE FIRST INCIDENT. THE CAR WILL BE TOWED BACK TO CHARLOTTE, TO CAROLINA VW, A VW DEALER. THE MECHANIC WHO PERFORMED THE REPAIRS BELIEVE THAT THE MECHANICAL FAILURE IS ROOTED IN A DESIGN FLAW WITH THE MECHANICAL PUMP. *TR

VEHICLE STALLED IN MIDDLE OF A CROSSROAD ON A BUSY HIGHWAY AND WOULD NOT RESTART. PUSHED OUT OF INTERSECTION AND CALLED AAA FOR TOW TO DEALER. DEALER REPORTED HPFP CATASTROPHIC FAILURE DUE TO CONTAMINATED FUEL. $8-10K TO REPAIR, OVER HALF VALUE OF 2009 CAR. VEHICLE WAS VW JETTA TDI. 27 DAYS LATER REPAIR STILL AWAITING PARTS BECAUSE OF HIGH DEMAND FROM MULTIPLE FAILURES. *TR

2009 VW JETTA TDI HESITATES SEVERELY WHEN ACCELERATING QUICKLY FROM SLOW MOVEMENT, SUCH AS WHILE TURNING LEFT IN HEAVY TRAFFIC FROM THE CENTER TURN LANE. WE HAVE HAD SEVERAL NEAR CRASHES FROM THIS VERY SITUATION. THE CAR HAS BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. THE DEALER FINDS NOTHING WRONG AND NO ISSUES SHOW UP ON THE COMPUTER. I BOUGHT THE CAR NEW. IT NOW HAS 13,000. MILES ON IT. PEOPLE ON THE TDI CLUB FORUM SUGGEST THERE IS A PROBLEM WITH THE DSG TRANSMISSION. I DON'T KNOW WHAT IS WRONG, JUST THAT IN CERTAIN SITUATIONS WHEN YOU NEED TO ACCELERATE QUICKLY THE CAR JUST DOESN'T GO. I ACTUALLY FIND MYSELF PUMPING THE GAS TO TRY TO GET IT GOING. I AM AFRAID THAT SOONER OR LATER SOMEONE IS GOING TO HAVE A CRASH. *TR

ON AUGUST 6, 2010, WHILE DRIVING ON THE FREEWAY AT ABOUT 65MPH, THE GLOW PLUG LIGHT ON MY 2009 DIESEL JETTA SPORTWAGON BEGAN TO FLASH. THE CAR LOST POWER AND I EXITED THE FREEWAY AND CAME TO A STOP. THE CAR STALLED AND COULD NOT BE RESTARTED. IT WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT. I WAS TOLD THE HIGH PRESSURE FUEL PUMP HAD FAILED AND THAT THERE WERE METAL FILINGS IN IT AND THAT THESE FILLINGS HAD BEEN DISPERSED TO OTHER ASPECTS OF MY FUEL SYSTEM. IT WAS INITIALLY BLAMED ON FUEL CONTAMINATION, BUT FURTHER ANALYSIS OF THE FUEL DID NOT SHOW ANY SIGNIFICANT CONTAMINATION. THE EXPENSIVE REPAIR WAS FINALLY PAID BY THE VW WARRANTY. THIS ENTIRE INCIDENT CAN BE MUCH MORE EXTENSIVELY DOCUMENTED IF THIS IS NEEDED. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED AND A CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WOULD NOT START AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE ENTIRE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

DRIVING ON BUSY STREET WHEN I HEARD A CHIME & A PIGTAIL SHAPED LIGHT STARTED FLASHING ON DASHBOARD. VEHICLE STALLED IN MIDDLE OF STREET. VW SENT A TOW TRUCK & TOWED VEHICLE TO NEAREST DEALER. I WAS TOLD THE FUEL PUMP HAD COME APART & METAL FLAKES MAY BE THROUGHOUT THE ENTIRE FUEL SYSTEM. VEHICLE WAS REPAIRED UNDER WARRANTY. *TR

WHEN PULLING OUT FROM A STOP, THE CAR WILL OCCASIONALLY STUTTER AS IF IT IS ABOUT TO STALL (HASN'T STALLED YET) AND THE ENGINE ALMOST SHUTS OFF. THIS HAS HAPPENED OFF AND ON FOR ABOUT A YEAR. CURRENTLY HAVE 60K MILES ON THE CAR, GUESSING THE ISSUE BEGAN AROUND 30-40K. *TR

AT LOWER SPEEDS (<40MPH) UNDER ACCELERATION MY 09 VW JETTA TDI HESITATES AND EVEN STALLS FOR A SPLIT SECOND BEFORE ACCELERATING AGAIN. IT SEEMS AS IF IGNITION OR FUEL SUPPLY IS DISRUPTED ABRUPTLY AND COMPLETELY FOR A SPLIT SECOND. THE PROBLEM EXISTS WHEN PULLING OUT OF A DRIVEWAY (JUST BEGINNING A DRIVE) OR AFTER DRIVING FOR AN EXTENDED TIME FRAME. I ASSUMED THAT IT WAS CAUSED BY DEBRIS IN THE FUEL FILTER. MY CAR CURRENTLY HAS OVER 40K MILES AND THE PROBLEM HAS EXISTED SINCE THE CAR WAS BRAND NEW AND CONTINUES EVEN NOW. ALSO, WHEN TAKING OFF (ESPECIALLY WITH THE A/C ON) THE CAR STALLS VERY EASILY. IT REQUIRES MUCH MORE FUEL THAN I HAVE HAD WITH A MANUAL TRANSMISSION TO KEEP FROM STALLING OUT. *TR

THE DAY AFTER 20K MILE SERVICE (OIL/FILTER CHANGE, FUEL FILTER CHANGED) AND ABOUT 20 MILES FOLLOWING A REFUELING, THE ENGINE STALLED WHILE IDLING AT A TRAFFIC LIGHT. WOULD NOT RESTART AND HAD TO BE TOWED TO REPAIR SHOP. CAUSE IS UNKNOWN AT THIS TIME. *TR

IN APRIL 2010, THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE PROBLEM WAS IDENTIFIED AS A FAULTY FUEL PUMP, WHICH WAS REPLACED AT NO CHARGE TO US. IN JUNE 2010, WHILE MERGING ON TO THE INTERSTATE, THE "ENGINE FAULT" LIGHT FLASHED ON AND THE WARNING "BELL" STARTED CHIMING. THE CAR COULD NOT ACCELERATE BEYOND 50 MPH. I WAS ABLE TO GET OFF THE INTERSTATE AND MADE IT HOME SAFELY. THE CAR STARTED FINE THE NEXT DAY AND HAD NO ACCELERATION/POWER ISSUES WHEN WE DROVE IT TO THE DEALERSHIP. THE CODES WERE CLEARED, AND THE MECHANICS FELT THAT THE PROBLEM WAS CAUSED BY "GUNK" IN THE DIESEL FUEL, WHICH HAD CAUSED THE FUEL PRESSURE SENSOR TO MALFUNCTION. *TR

SOMETIMES WHILE ACCELERATING IN MY 2009 VW JETTA TDI, THE VEHICLE WILL NOT RESPOND TO INPUT ON THE ACCELERATOR. ALSO WHILE CRESTING A HILL, YOU FEEL THE ENGINE MISS. *TR

LETTER TO THE ADMINISTRATOR FROM CONGRESSMAN ON BEHALF OF CONSTITUENT EXPRESSING HER CONCERNS ABOUT THE MALFUNCTION OF THE VW JETTA TDI DIESEL AUTOMOBILES (REPLY TO SCOTTSDALE, AZ OFFICE). *KB 2009 VOLKSWAGEN JETTA. THE CONSUMER STATED THERE WAS A GROWING CONCERN ABOUT THE HIGH PRESSURE FUEL PUMPS ON VOLKSWAGEN NEW CLEAN DIESEL TDI VEHICLES. VEHICLES ARE RANDOMLY SUFFERING CATASTROPHIC FUEL SYSTEM FAILURE THAT REQUIRES UP TO 10,000 IN REPAIRS. THE CONSUMER STATED HE EXPERIENCED THE EXACT FAILURE AS SO MANY OTHERS HAVE. THE CONSUMER WAS INFORMED BY VW THAT THE FAILURE RESULTED FROM CONTAMINATED FUEL AND THEY WOULD NOT COVER THE COST. THE CONSUMER WAS INFORMED, METAL SHAVINGS WERE FOUND IN THE FUEL PUMP WHICH INDICATED REGULAR GAS WAS PLACED IN THE VEHICLE. THE CONSUMER THEN PRODUCED ALL OF THE DIESEL RECEIPTS AND THEN VW STATED MAYBE IT WAS BAD GAS THAT CONTAINED WATER. *JB

I OWN A 2009 VW JETTA TDI WITH 22,000 MILES ON IT. IN THE MIDDLE OF MAY THE ENGINE EMISSIONS WARNING LIGHT CAME ON AND I IMMEDIATELY CALLED THE DEALER WHO SERVICES THE CAR. I TOOK IT IN AND WAS TOLD THE GAS CAP MAY HAVE BEEN MOUNTED IMPROPERLY. THE LIGHT WAS OFF AT THAT POINT THE CAR WAS PICKED UP. A WEEK OR SO LATER THE SAME LIGHT CAME ON, THEN WENT OFF AND WAS SPORADIC FOR A WHILE. AFTER A FEW WEEKS OF THIS I TOOK THE CAR IN AGAIN (MID JUNE). AFTER BEING IN THE SHOP NOW FOR SIX WEEKS THE DEALER HAS INFORMED ME THAT THE PROBLEM IS WITH THE FUEL SYSTEM AND THAT THE FUEL PUMP HAS FAILED.THEY SAY THERE IS RUST AND OTHER CONTAMINATION IN IT AND THERE MUST HAVE BEEN WATER IN THE SYSTEM. VW HAS REFUSED TO COVER IT UNDER THE WARRANTY. THE COST OF REPLACING THE ENTIRE FUEL SYSTEM WILL BE $8,000-$10,000. HAVING RESEARCHED THE ISSUE ONLINE I HAVE FOUND THAT THIS IS AN OFTEN REPORTED OCCURRENCE AND A KNOWN PROBLEM WITH THE 2009 JETTA TDIS. IT APPEARS THAT VW IS COVERING THE PROBLEM IN MANY CASES BUT NOT IN OTHERS. VW SHOULD BE MORE RESPONSIBLE AND ADMIT THIS IS A PROBLEM AND COVER THE REPLACEMENT OF THE SYSTEMS. THIS PROBLEM IS A POINT OF DISCUSSION ON NUMEROUS FORUMS SEE HTTP://FORUMS.TDICLUB.COM/SHOWTHREAD.PHP?T=286380 I RECOMMEND THAT YOU RESEARCH THIS ISSUE. VW IS TRYING TO FOIST IT OFF ON THE CUSTOMERS RATHER THAN TAKING RESPONSIBILITY FOR IT. I MAY WELL NEED TO FILE SUIT AGAINST THE DEALERSHIP TO GET THIS ISSUE RESOLVED. *TR

JETTA TDI SEDAN 24000 MILES. ENGINE STALLED AT THE ROAD WITH ENGINE FAULT MESSAGE FROM MFD. GLOW PLUG STARTED BLINKING. VW DEALER SAID IT'S DUE TO CONTAMINATED FUEL. BUT ALL OVER THE US PEOPLE ARE FACING THIS ISSUE. VW IS NOT YET RECOGNIZING THIS ISSUE. LOOKS LIKE A MAJOR FAILURE IN THEIR FUEL PUMP. *TR

GENTLEMEN: MY STORY TAKES LONGER TO TELL THAN 2,000 CHARACTERS. PLEASE CONTACT ME SO I CAN TELL YOU AND DOCUMENT EVERYTHING. [XXX] PORTION OF [XXX] JUNE 11, 2010 EMAIL TO WEBMASTER: "I PURCHASED A NEW VW JETTA TDI DIESEL VEHICLE ON JUNE 3, 2009 FROM LITHIA VOLKSWAGEN IN MEDFORD, OREGON. I WAS DRIVING IT HOME LAST DECEMBER WHEN SUDDENLY THE CHECK ENGINE TROUBLE LIGHTS STARTED FLASHING. THE CAR DIED AND WOULD NOT START AGAIN. IT HAD SOME 28,000 MILES ON IT AT THE TIME. I LIVE IN THE MOUNTAINS IN SOUTHERN OREGON. I TAKE MANY DAY TRIPS INTO THE MOUNTAINS OF OREGON AND NORTHERN CALIFORNIA, WHERE NO CELL PHONE SERVICE IS AVAILABLE. FORTUNATELY AT THE TIME MY CAR DIED I WAS IN CELL PHONE RANGE AND WAS ABLE TO CALL VW SERVICE WHO SENT A TOW TRUCK TO HAUL MY CAR TO THE DEALER IN MEDFORD, ABOUT 1 HOUR AWAY. MY SON WAS ABLE TO PICK ME UP FROM ALONG I-5 AND TAKE ME HOME. LITHIA TOOK A WEEK TO GET THE VEHICLE BACK TO ME. THEY SAID THE IN-TANK FUEL PUMP HAD DIED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING MY VEHICLE, THE GLOW PLUG LIGHT STARTED TO FLASH. I PULLED OVER AND CHECKED THE OWNER'S MANUAL. THE MANUAL SAID TO BRING THE CAR A DEALER FOR SERVICE. I CONTACTED MY DEALER WHO SAID TO BRING IT RIGHT IN. STARTED DRIVING ON A HIGHWAY AT 50MPH AND APPROXIMATELY 5 MILES LATER THE CAR LOST ALL POWER AND SHUT DOWN. THE VACUUM ASSIST FOR THE BRAKES AND THE ELECRO-MECHANICAL STEERING SYSTEM WERE UNDER REDUCED LEVELS OF POWER. I MERGED TO THE FAR RIGHT AND OFF TO THE SIDE OF THE ROAD AS QUICKLY AND SAFELY AS POSSIBLE. THE CAR WAS TOWED TO A LOCAL DEALER 45 MINUTES LATER. THAT EVENING, I WAS TOLD THAT THERE WERE METAL CHIPS IN THE FUEL FILTER HOUSING. I VIEWED THESE CHIPS MYSELF. THE TECHNICIAN NOTED THAT THE FUEL REMOVED FROM THE SYSTEM WAS IN FACT DIESEL, NOT GASOLINE. HE ALSO INDICATED THAT THE FUEL DID NOT APPEAR TO BE CONTAMINATED. I RESEARCHED ON THE WEB THAT THE VW TDI HAS BEEN SUFFERING UNEXPECTED HIGH PRESSURE FUEL PUMP FAILURES. WHEN THE HPFP FAILS, IS SENDS METAL THROUGH THE ENTIRE FUEL SYSTEM. TODAY I RECEIVED A REPAIR ESTIMATE OF $10,260. VWOF A IS STILL DETERMINING IF THIS IS AN ITEM TO BE COVERED UNDER THE POWER TRAIN WARRANTY. *TR

ENGINE FAILED ON 2009 VW JETTA TDI. LOST POWER ON CA HIGHWAY (UNSAFE). CAR HAS BEEN TOWED, DEALER CLAIMS BAD FUEL/FUEL CONTAMINATION. HAVE BEEN TOLD THAT IT IS A HIGH PRESSURE FUEL PUMP FAILURE, AN ONGOING PROBLEM WITH 2009/2010 JETTA TDI CARS. *TR

VEHICLE BEGAN LEAKING DIESEL FUEL AFTER 20,000 MILE SERVICE AT FLETCHER JONES VOLKSWAGEN IN CHICAGO, ILLINOIS. I AM A FORMER AUTOMOTIVE ENGINEER, SO FORTUNATELY I KNEW TO TAKE THE CAR BACK QUICKLY. SOME OWNERS MAY HAVE CONTINUED TO DRIVE THE CAR AND IT COULD HAVE RESULTED IN A FIRE. THE DEALER CLAIMS THAT THE ISSUE WAS A DEFECTIVE FUEL FILTER. HOPEFULLY VW OF AMERICA IS TAKING THE MATTER SERIOUSLY, THOUGH THEY DO NOT REALLY SEEM TO CARE MUCH ABOUT QUALITY BASED ON OUR EXPERIENCES SO FAR. *TR

2009 JETTA SPORTWAGON TDI UNDER 8000 MILES FIRST LONG ROAD TRIP - GA TO PA AND BACK. RETURNING HOME (ABOUT 9 HOURS AWAY) AND TRAVELING ON THE INTERSTATE, FIRST THE FLASHING GLOW PLUGS INDICATOR LIGHT COMES ON AND THEN THE CHECK ENGINE. THE ENGINE STARTING REDUCING IN POWER AS I MADE IT THE EXIT AND COULDN'T KEEP HIGHWAY SPEEDS. WHEN I GOT TO THE EXIT RAMP AND TOOK MY FOOT OFF THE ACCELERATOR, THE CAR STALLED AND WAS UNABLE TO BE MOVED. AFTER A TOW TO DEALERSHIP THE SERVICE DEPARTMENT HAD ENOUGH TIME TO TAKE A LOOK AT THE CAR BEFORE THEY CLOSED. I WAS TOLD THE FUEL PUMP WAS "SHREDDED" - THEY FOUND RUST AND METAL FRAGMENTS IN THE PUMP. THE ENTIRE FUEL SYSTEM WAS REPLACED. IT WAS COVERED UNDER WARRANTY. AFTER DOING SOME RESEARCH ONLINE IT SEEM LIKE THIS IS A RECURRING PROBLEM WITH THE TDI ENGINE. *TR

POSSIBLE EVENTS LEADING UP TO THE FAILURE IS ONCE IN A WHILE WHEN THE CAR IS OFF AND PARKED THE ENGINE FAN WILL COME ON RUNNING VERY HIGH AND THE CAR SMELLS. THIS OCCURRED ABOUT 4 TIMES IN 4 MONTHS. THEN IN THE 5TH MONTH OF OWNERSHIP, WHILE DRIVING 50 MPH, I HEARD A BEEP, LOOKED DOWN AT MY DASH AND BEFORE I COULD FINISH READING THE MESSAGE THE CAR DIED. THE DASH INDICATED SOMETHING ABOUT GET TO A WORKSHOP, THEN THE MESSAGE DISAPPEARED AND THE COIL LIGHT CAME ON. I PUT MY FOOT ON THE GAS PEDAL AND NOTHING HAPPENED. THANKGOODNESS NO ONE WAS BEHIND ME OR WE WOULD HAVE BEEN HIT, I PUSHED THE CAR TO THE SHOULDER OF THE ROAD AND CALLED A TOW TRUCK. I WAS 80 MILES FROM HOME AND JUST MINUTES FROM GETTING ON THE MAIN FREEWAY. I WAS TOWED TO THE NEAREST VW DEALER. IT WAS A WEEKEND SO THE SERVICE DEPT WAS CLOSED. MONDAY I WAS TOLD THE ENTIRE FUEL SYSTEM WENT OUT AND WAS GOING TO BE COMPLETELY REPLACED. IT WAS REPLACED. IT'S BEEN 4 WEEKS SINCE IT WAS REPLACED AND TODAY WHEN I DROVE 25 MILES AND PARKED MY CAR, THE ENGINE FAN CAME ON RUNNING VERY HIGH, AND LOUD WITH THE SMELL OF BURNT RUBBER AND SMOKE COMING FROM THE HOOD. I CALLED THE DEALER AND WILL BE TAKING IT INTO THE DEALER NEXT WEEK, THEY ARE CONCERNED WITH THE SMELL. *TR