2019 Subaru Crosstrek Other Problems
39 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (39)
Sunroof exploded while driving. No temperature extremes, no warning lights prior to event. It sounded like my car was shot and tempered glass fell into vehicle.
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The main information panel which displays navigation information under Carplay goes blank for approximately 5 seconds every time the user adjusts the car volume. This appears to be by design.
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IN JUNE OF 2020, MY BRAND NEW 2019 SUBARU CROSSTREK CAUGHT FIRE WHILE DRIVING ON THE HIGHWAY. THE MORNING OF THE FIRE, IT WAS CONFIRMED VIA THE APP THAT ALL CAR SYSTEMS WERE IN CHECK AND NO MAINTENANCE WAS REQUIRED. WHILE DRIVING ABOUT 65MPH, WE COULD NO LONGER ACCELERATE. WHILE PULLING OVER, THE DASHBOARD LIT UP WITH ICONS. WE THEN NOTICED SMOKE, THEN FIRE. THIS WAS ABOUT WITHIN A MINUTE AND A HALF TIMES. THE CAR REMAINS BURNT ON THE LOT UNTOUCHED AND SUBARU HAS YET TO DO ANYTHING ABOUT IT 3 MONTHS LATER. IF THERE IS A RECALL, IT WAS VERY UNSAFE FOR SUBARU CROSSTREK DRIVERS TO BE ON THE ROAD.
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I was driving and suddenly heard a loud thump. I looked around and behind me and didn't see anything or anyone around then I heard a crackling sound coming from my roof so I slightly opened my sunroof visor to spot broken glass so I closed the visor slowly in case any loose glass was present. I pulled over to look from the top and saw the entire sunroof was shattered.
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The collision avoidance system is dangerous. Twice it has stopped the car for no reason. I was not close to another vehicle and I was not speeding.
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There was a very loud explosion and the glass sunroof exploded while I was driving. The explosion blew the glass outward so for a moment I thought someone had run into me. The dealer's service department showed no concern at all and just gave me a couple of business cards for glass repair companies.
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My vehicle would struggle with starting intermittently over the past 2 years. Last week It became a consistent issue each time I would start it. Today my car would not crank and I tried several times over the span of 3 hours.
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Not sure yet what component or system failed as the car is being towed to dealer. On 12/23/24, The engine made a grinding noise and then the car completelyshut down and froze on the Highway. No Power, All the Dashboard lights flashed on - and I could not put the car in Park.
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After driving for a few when I come to a stop or slow down to a lower gear and accelerate it starts to stall out and the lights dim a bit slightly. It does not do it on the highway or at higher rates of speed. I’ve checked battery, watched allot of the parameters on a diagnostic tool and didn’t see anything out of the ordinary or any codes even when almost stalling out in a intersection.
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On June 25, 2021 we had driven from Seattle to Spokane, WA and stopped at the Sprague Lake Rest Stop. When we returned to our car and sat in the car for about 15 minutes our car failed to start. The temperature outside was about 100 degrees.
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I purchased my 2019 subaru crosstrek hybrid on 5/31/19. I had the first incidence of the ?all the warning lights come on? In october 9, 2019.
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Back rear window shattered on its own, but it shattered completely instead of like the windshield with it didn’t stay together it was shattered into 1 million pieces. All I did was close my front door.
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On July 13,2022, while easing into a parking slot with foot on the pedal brake, with final stop and reaching to shift gear into parking mode, my 2019 Crosstrek engine suddenly accelerated and made the car surge forward.
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I was driving on an open road today and it was cold outside about 50 degree. There were no other cars around and I heard a loud boom noise on the roof of my car. I looked at my sunroof in the car and it was shattered.
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AFTER BEING PARKED OUTSIDE IN MY DRIVE WAY IN TAHOE CITY DURING A SNOWY NIGHT, MY WINDSHIELD CRACKED IN SEVERAL PLACES. I NOTICED THE DAMAGE IN THE MORNING AFTER REMOVING THE SNOW AND TURNING ON MY VEHICLE. I HAVE BEEN READING ONLINE THAT THIS IS A KNOWN ISSUE BUT SUBARU HAS NOT BEEN RECALLING WINDSHIELDS. I CONFIRMED WITH MY SUBARU SERVICE CENTER THAT THIS ISSUE IS NOT UNDER WARANTY.
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I PURCHASED THIS AFTERMARKET DEVICE ON AMAZON IN MAY. NOT ONLY DOES THIS DEVICE NOT WORK BUT I AM CONCERN OF THE INHERENT DANGERS OF THIS PRODUCT. I SPENT A FAIR AMOUNT OF TIME ON THE PHONE WITH SUBARU OF AMERICA WHO STATED THIS TYPE OF DEVICE SHOULD NOT BE USED FOR BOTH SAFETY AND WARRANTY REASONS. SUBARU POINTED THIS OUT TO ME IN MY OWNER'S MANUAL. WE ALSO DISCUSSED HOW THIS MAY BE A SAFETY ISSUE FOR ANY VEHICLE AS MOST VEHICLES WARN AGAINST SPENDING TIME NEAR THE EXHAUST. KEEP IN MIND THAT THIS PRODUCT, BESTAUTO AIR JACK EXHAUST 3 TON INFLATABLE CAR JACK OFF-ROAD EXHAUST AIR JACK 4X4' USES A BLACK RUBBER CONE PLACED OVER THE EXHAUST OF A RUNNING CAR TO INFLATE THE BALLOON/JACK DEVICE. ONE WOULD HAVE TO CONTINUOUSLY HOLD THIS BLACK CONE OVER THE EXHAUST TO MAINTAIN THE SEAL. THIS MEANS ONE WOULD HAVE THEIR NOSE AND MOUTH NEAR THE EXHAUST. BOTH AS A CUSTOMER AND HEALTHCARE PROVIDER, I HAVE PUBLIC SAFETY CONCERNS ABOUT THIS PRODUCT. I MADE THESE CONCERNS TO BOTH AMAZON AND BESTAUTO IN WRITING, 'DEAR BESTAUTO, AS REQUESTED, I HAVE ATTACHED A PICTURE OF THIS ITEM. IT DOES NOT WORK. I SEPARATELY EMAILED YOU A VIDEO SHOWING THE SAME THING, THAT THIS PRODUCT DOES NOT WORK. ADDITIONALLY, THE MANUFACTURER OF MY VEHICLE, SUBARU, STATED NOTHING SHOULD BE PLACED IN THE PATH OF THE EXHAUST. THESE ARE FOR SAFETY REASONS. I HAVE ALSO ATTACHED PICTURES OF THIS. THANK YOU VERY MUCH FOR YOUR CONSIDERATION.
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Vehicle has been stuttering from acceleration for awhile now. Noticeable more when going around 60mph when slowing down. It has done for about year off and on.
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Windshield cracked for no reason 5 months after getting car. I had to have entire windshield replaced. It occurred while it was sitting in driveway - noticed one morning as I drove vehicle that day crack spread and got larger
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2 significant windshield cracks in less than one year. Of owning this car. One was repairable.
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I purchased a 2019 subaru crosstrek at the end of april. By the end of may, I had multiple chips in the windshield which the dealership brushed off as rock chips. I have never been hit by a rock in this vehicle and I had multiple chips and cracks.
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Windshield cracked while driving for no reason
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The windshield on my Subaru Crosstrek is incredibly weak and cracks upon the smallest impact. I have owned my vehicle for 2.5 years, and have driven it about 25,000 miles. In the vehicle that I owned prior (Lincoln LS), I never experienced any windshield cracking, and I was driving in the same region.
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2019 Subaru Crosstrek Left rear window ( driver’s side) window shattered without warning. There was a recall issued for this exact problem - but the time frame for the recall was narrow and my car was not included as it was just shy of the start date for the recall although manufactured in the same month. Subaru’s number for this recall is WUG-92.
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Windshield cracking. Was replace and cracked again.
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Windshield cracked on drivers side. Sitting at a gas station. Pulled in car was fine, filled tank, got back in, crack was there.
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Cracked windshield.
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Vehicle is 8 months old. Have experienced 2 cracked windshields within the last 2 months.
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The windhshild of the subaru crosstek 2019 chipped with the tiniest of the stones that flung over from a different truck or vehicle passing by on the highway. We were also driving in exit lane and considerable slower than passing traffic. The stones was too small to cause a 12 inch line on the driver side..
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My windshield begin cracking from the lower left corner on the driver side without any cars or trucks anywhere around me to kick up the stone. There is now about a 10 inch crack going in a north easterly direction looking from the drivers side
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My windshield developed a small crack in it while sitting in the garage. On feb 7th while driving into town on a very cold day I had the defroster on and watched with windshield crack a good 12 inches right about the heat vents
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If all doors are locked and I am inside the vehicle, I cannot open the door by pulling the door open lever. I have to open all doors which are electrically operated by a button on the door, and then open the door with the lever. I am worried that if the battery is dead or the door open switch is shorted in a flood, then I cannot get out by opening the door.
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Windshield cracked for no reason
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Driving about 40 miles an hour, and it was quite a windy day and a small pebble hit the windshield and caused a small crack which quickly elongaged to about 36 inches
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The car parked was found with a defective windshield (horizontal crack without apparent reason). The defective windshield seemed to occur spontaneously because my requested police investigation did not find any evidence on the cause of harm.
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This car was leased on june 3, 2009. Almost immediately I noticed that at slow speed in a parking lot or at an intersection, the car bogs down and shakes and bucks. Something like an inexperienced driver trying to drive a stick shift and not knowing how to shift smoothly.
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While driving a 5 week old vehicle down a state highway, two lane, 55mph road, there was a small "tick" sound that was very insignificant. The passenger pointed out that there was now a chip and cracks in the windshield. The small sound, or object that hit the windshield was less significant than some bugs that hit on a daily basis.
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Passenger front door, corner glass splintered while driving on highway. Unlikely, a rock or debris impact because of location. Possible glass tempered issue?
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I was driving down a road that is a 45mph road, and I dont hear a rock hit my windshield but I look down and notice I have a small crack starting at the very edge of my windshield, which then spread across my windshield rather quickly.
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Crack appeared in new car (6000 miles) windshield as we drove along highway.
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