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2023 Jeep Wrangler Other Problems

23 owner-reported other complaints from NHTSA data

23
Complaints
1
Crashes
1
Fires
Jan 2026Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (23)

highUNKNOWN OR OTHER
Filed: Mar 2026

After your Jeep had Recall 68C performed, your hybrid system started behaving erratically — it constantly switches between electric and gas engine modes, with RPMs jumping from 0 to around 3,000 suddenly. When you press the accelerator, the vehicle can't stay in electric mode and immediately switches to gas, causing jerking and hesitation that makes acceleration feel unpredictable. This problem didn't exist before the recall service and could be unsafe during merging or heavy acceleration. The recall repair may need to be reviewed to determine if it caused or failed to fix a hybrid drivetrain control issue.

NHTSA #: 11722546
mediumUNKNOWN OR OTHER
Filed: Jan 2026

The issue involves the high-voltage battery system and charging system on my 2023 Jeep Wrangler 4xe. The vehicle was previously subject to Recall 95B, which addressed high-voltage battery safety concerns and was performed by an authorized Jeep dealership. After that recall, the vehicle later experienced additional hybrid system issues, which required replacement of the charging port due to battery-related faults. Most recently, the vehicle was brought to the dealership for Safety Recall 68C, which addresses potential internal battery cell failure that may lead to overheating or fire. During the recall procedure, after the required software updates and diagnostic testing, the vehicle failed the 68C recall. The dealership confirmed that the high-voltage battery must be fully replaced. The vehicle has been out of service since January 6, 2026 and remains at the dealership. A STAR case was opened with Stellantis, but the dealer has confirmed there is no estimated time of arrival for the replacement battery and no estimated time to repair the vehicle. The battery is available for inspection upon request. This defect poses a serious safety risk, as the recall involves potential battery overheating or fire, including when the vehicle is parked. I was advised not to charge the vehicle and to park away from structures prior to repair. The issue has been confirmed by an authorized Jeep dealership and acknowledged by the manufacturer, but the safety defect remains unresolved due to the lack of an available remedy. Due to the unresolved safety recall and lack of an estimated repair timeline, I have been unable to use the vehicle while continuing to incur lease payments and insurance costs. The vehicle is not in my possession and remains out of service solely due to a manufacturer-acknowledged defect. This ongoing loss of use and financial burden has not been addressed.

NHTSA #: 11712353
mediumUNKNOWN OR OTHER
Filed: Jan 2026

My battery recall was completed by my dealership (FCA 68C) and then once I received my car back my mpg dramatically dropped from an average of 32 MPG combined to at BEST 28 MPG combined. The recall states that they will do a software update for the battery and that if it is not resolved then they will replace it. My concern is that now my MPG is so much lower, what software update was completed? Did this reduce the capacity of my battery in order to prevent if from overheating/possibly igniting? Is FCA cutting corners in order to prevent having to replace the entire battery when they should be doing so? I also noticed that my car is NOT switching to electric motor when it should be. I drive the SAME route to work every day and my battery would get me to work and back, now it does not. Now, about two weeks after my recall was complete it is back in the shop due to an engine light illumination.

NHTSA #: 11708369
mediumUNKNOWN OR OTHER
Filed: Dec 2025

In the last twelve months, the vehicle has been serviced six times for ongoing issues related to the hybrid system, yet the problems persist. Despite multiple visits to the dealership, the defect remains unresolved. My 2023 Jeep Wrangler has an active hybrid battery recall (68C), which according to NHTSA is an extension of the earlier 95B recall involving risk of fire related to the hybrid battery. Recall 95B was marked “resolved” after my hybrid battery was replaced on 11/20/2025, yet I now have another recall for the same safety-related issue. This indicates that the original defect was not properly resolved and suggests ongoing hybrid system safety risks. The recall repair for 68C is still listed as “no parts available,” leaving me unable to have this safety defect corrected. During this period, the vehicle has stalled, lost power, and displayed repeated warning lights associated with hybrid system failure and recall-related issues. These events have occurred while driving and present a serious safety concern. I have opened a case with Stellantis and have documentation of all service visits and all communication with the manufacturer. Stellantis denied my buyback request without providing written reasons and closed my case. They offered a small discount on a new vehicle that would require rolling over nearly $20,000 in negative equity, which does not resolve the underlying safety defect. They also offered two vague extended warranty options but refused to provide written details, and these do not correct the defect or address the safety risk. I do not feel safe driving the vehicle. I fear the possibility of injury due to the unresolved hybrid system defect, stalling incidents, and the ongoing fire-related recall with no available remedy. Stellantis has failed to correct the defect and has not provided an adequate or safe solution. Requesting assistance as this is an active safety issue involving repeated hybrid system failures and a recall with no remedy.

NHTSA #: 11704360
mediumUNKNOWN OR OTHER
Filed: Dec 2025

The dealer sold me a vehicle that was under a mandatory federal stop-sale recall, which is unlawful. Stop sale ignored by dealer

NHTSA #: 11702920
mediumUNKNOWN OR OTHER
Filed: Nov 2025

I was driving my 2023 wrangler 4xe to work one Saturday morning. No weather conditions, no change of habit in my drive, and normal driving conditions in general. Half way there I felt a weird change and slight jerk while on the highway. After I noticed a light come on. I was unable to stop so I continued and monitored my gauges. All seemed normal except it kicked into gas only mode I noticed. Once I made it to my first red light it braked funny/differently. Once the light was green I accelerated but it was delayed and felt clunky. It almost jolted a little in order to go. I was five minutes from work so I continued on slowly. Once I made it to work I had to turn left through a double lane. Once clear I accelerated to turn into my lot. The jeep stayed lit but completely lost power and actually stopped in the middle of oncoming traffic. Thankfully one car slowed but the other planned to keep going. I panicked hitting the gas a few times until it finally jolted me up into the parking lot. Once I parked it I turned it off to breath and calm down. My child could have been in there. Had I not moved someone could have hit me and blamed me for the accident. After I parked it and turned it off it would not turn back on and shift again. But once I got a tow truck there to take to the dealer he was able to to turn it on. So I’m unsure how that’s safe either.

NHTSA #: 11698782
mediumUNKNOWN OR OTHER
Filed: Nov 2025

This is my daily vehicle. The fact that there is an active fire safety recall with no remedy is absolutely horrible. Per my VIN this has been the third safety recall on same issue in two years. Please make jeep fix this problem or buy these cars back to get them off the roads. Thank you!

NHTSA #: 11698114
mediumUNKNOWN OR OTHER
Filed: Oct 2025

I was driving and all the lights on the cluster came on, with an instruction to slowly pull over place the vehicle in park and restart the vehicle. Apparently the vehicle dead while I was driving it. At the same time I received a message from the vehicle app saying unable to charge vehicle. Strange because I was driving the vehicle at that time and not attempting to charge it.

NHTSA #: 11695528
mediumUNKNOWN OR OTHER
Filed: Oct 2025

Inside driver side door latch a silver lamination which has delaminated and formed a sharp edge that has cut my finger twice. The second cut was rather deep.

NHTSA #: 11694258
mediumUNKNOWN OR OTHER
Filed: Sep 2025

The driver side door handle har a foil wrapping that has come loose and cannot be returned to its standard position. The wrapping is sharp jagged aluminum that has cut my finger on two separate occasions. The wound is rather deep in both instances.

NHTSA #: 11689145
mediumUNKNOWN OR OTHER
Filed: Jul 2025

I was driving on the highway and all of a sudden the vehicle fell dead and I can’t put it into gear.

NHTSA #: 11671105
mediumUNKNOWN OR OTHER,ENGINE
Filed: May 2025

I recently rented this vehicle from Budget. I had the vehicle for 3 weeks before I found out it had a recall on it. I took a look into it and the recall was out there since September of 2024. Not only that it was a major issue. The vehicle could’ve caught fire. This is very alarming to me because I had the vehicle for so long. I rented the vehicle in April of 2025. This vehicle should not have been available to rent. I tried to attach the conversation I had with the locations manager on the day I returned it stating that the vehicle was on the recall list but I reached out to him no one from Budget contacted me. I have supporting documents but I’m not able to attach them. I have my rental contract that states the date and also the email between the manager at the location. Kind Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 11662085
mediumUNKNOWN OR OTHER
Filed: May 2025

While driving my 2023 Jeep Wrangler on a road traveling at approx 15 to 20 mph the “Auto Park “ feature activated and the vehicle came to an abrupt stop in the middle of the road.The D indicator was blinking and in order to proceed I had to place the shift in Park and then back in Drive. The car was flat bedded to the dealer who was unable to fix it. The dealer was unable to assure me this would not happen again. The dealer did disconnect the wiring to the door which gave my wife and I some comfort and peace of mind. One of two things could have caused this to happen;1 a malfunction in the module in the door or 2 a malfunction in the computer. I have a severely degenerated cervical spine; a rear end collision could cause me severe injury. It is absolutely necessary that this function be turned off in my vehicle. I have been patiently awaiting for Jeep Wave and my local dealer to fix this problem. In the meantime, my wife and I have had no window operation nor keyless entry nor mirror operation on the driver’s side. It was only by the Grace of God that no vehicle was following us that day.

NHTSA #: 11658969
mediumUNKNOWN OR OTHER
Filed: Jan 2025

I went to Crowley dealership in Bristol CT for the 95B recall fix. I do not believe it was done correctly as my jeep had not been driven at all. I have a picture of the mileage upon drop off and it matched the mileage at pickup. Jeep and Mopar are also not recognizing the recall as being fixed and still shows it as active. It was also strange that I received a call to come get a loaner vehicle as my Jeep would not be ready (drop off Sunday night, call received for rental Tuesday afternoon) and as I pulled into the parking lot, I received a voicemail my Jeep WAS in fact ready for pickup. I am worried this was done incorrectly and being [XXX] with other children / people constantly in my car, I am worried for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 11634779
mediumUNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Dec 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? Jeep 4xe: after coming to a complete stop or just slowing down and entering a lower gear, has a 1-2 second delay in the accelerator. Has caused tires to squeal when accelerator started to respond. Have almost caused accidents when becoming unresponsive as the vehicle will move forward but lose accelerator power. This happens infrequently and spontaneously which makes it impossible to plan for/ drive defensively against, cannot replicate or force it to happen. Vehicle can be inspected upon request. How was your safety or the safety of others put at risk? Vehicle will move forward after stopping, such as an intersection, and suddenly does not increase for 1-2 seconds making me a hazard to traffic. This happens maybe 1-3x a week and is impossible to replicate. Have been almost rear ended many times as no brake lights appear when this happens. Have almost been t-boned by oncoming traffic because of the delay. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has had engine repaired and inspected by dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

NHTSA #: 11629579
mediumUNKNOWN OR OTHER
Filed: Oct 2024

My vehicle has been under an urgent recall for over a month and there is still no remedy. I cannot use the vehicle as intended due to risk of battery fire. I cannot store the vehicle near structures due to risk of battery fire. Jeep has been unresponsive to my loss of time and money related to this recall.

NHTSA #: 11622404
mediumUNKNOWN OR OTHER
Filed: Oct 2024

The dealership states there are NO active recalls on the vehicle. I’ve taken it in multiple times for the same complaints but they always say they “cannot reproduce” the issue and brush me off. This vehicle seems to have something wrong with the transmission and is often jumpy during acceleration and often times struggles with the braking process. It almost seems like it’s getting a burst of acceleration that I have to fight against while braking. It has been quite scary at times. I have stopped charging the vehicle bc the charger gets incredibly hot near the handle, even when I use public chargers. One time the vehicle died while I was driving at approximately 55 miles per hour. The dealership stated it was bc I was “low on gas” and blew it off as user error.

NHTSA #: 11618044
mediumUNKNOWN OR OTHER
Filed: Oct 2024

Manufacturer Recall Number95B NHTSA Recall Number24V-720 Recall StatusRecall Incomplete, remedy not yet available Summary In rare circumstances, a battery pack may contain cells with separator damage. Separator damage, combined with other complex interactions within the cells, may lead to a vehicle fire. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles. Remedy is a software flash followed by a HV battery replacement if needed.

NHTSA #: 11617839
mediumUNKNOWN OR OTHER
CrashFiled: Jun 2024

While slow braking and pulling into a parking space, the jeep jerked , lunged forward and proceeded to go through the storefront glass and inside the building! 3 people were injured. The engineer was unable to pull data from the EDR due to the speed and no airbags deployed. The jeep is currently at the collision center and they are searching for a mechanic to go over it. Seems difficult to find anyone qualified to do so. I am 100% sure the jeep malfunctioned and accelerated forward. I have read of similar incidents on your site. I will never drive it again as I know it is unsafe!! I would appreciate any help you or anyone else can give me. I am currently working with my insurance company on the claims. I also hired a forensic investigator.

NHTSA #: 11592849
mediumUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jul 2023

While driving on a major interstate, on a clear day, with no outstanding or extreme influences and traveling with traffic at a standard rate of speed (70 mph), a small roughly dime sized rock hit my windshield. This resulted in an immediate, large radial crack and approximately 9 inch lateral crack across my windshield. The rock was traveling slow enough that I could see it coming. Further research shows that this is a known issue to the manufacturer and owners, which is why the manufacturer offers an upgraded glass option for durability. This makes sense for off-roading or in a way inconsistent with manufacturers recommendation, but it is a safety issue if the glass cannot maintain during normal operation. I have concerns with every rock until it is replaced. It has been inspected by manufacturer/dealer, and I am paying to have it upgraded and replaced. However, I have concerns that it may result in injuries in event of a crash, or just in the course of normal operation. In a long history of driving, I’ve never experienced such extreme damage from a minor item, which calls into question what the risk would’ve been with a more severe incident.

NHTSA #: 11533887
mediumUNKNOWN OR OTHER
Filed: Jul 2023

RECALL ON THIS VEHICLE CLUTCH WAS ISSUED ON 3/6/23, AS OF TODAY 7/5/23 IT HAS NOT BEEN REMEDIED LEAVING ME AND MY FAMILY IN DANGER OF A VEHICLE FIRE

NHTSA #: 11530382
mediumUNKNOWN OR OTHER
FireFiled: Jun 2023

I am not sure if this is something that should be reported or not. My Jeep caught on fire in a drive thru on 5/11/23. It was only 3.5 months old and had 3,465 miles on it. I saw smoke coming from under the hood, then big black billowing smoke, when some guys got the hood open there were flames coming from behind the engine. They were able to put it out with a fire extinguisher but it caused alot of damage. It is available for inspection but I would need to know ASAP since it is at the dealer. About 3 minutes prior I was on the highway and this could have ended up so much worse as I had my two dogs with me as well. I contacted Jeep and they sent Engineering Analysis Associates/Bosch Automotive Service Solutions out to examine the car and they said "the information at hand would not permit us to associate the fire with a manufacturing or assembly error". No reason for the fire was given. Vehicle was inspected by insurance rep, investigator hired by the manufacturer. Police and fire dept were on scene at the time but did not create a report, just gave me an incident #. No warnings, messages or anything warned of the fire. I was able to drive it around to the front of the building to get it away from the building and other cars while their was smoke coming out of it. No warnings lights came on at all that I could see on the dash. I want to report this incase any other Wrangler 4XE's end up having the same issue.

NHTSA #: 11525680
mediumUNKNOWN OR OTHER,ENGINE
Filed: Dec 2022

I was driving approximately 30-35 mph when my vehicle engine no longer would accelerate. On the dashboard, the "D" to signify I was in drive was flashing in red, as opposed to being lit in white as usual. There was another warning light flashing in red, which was a lightning bolt with the characters ) ( around it. My car was dinging an alert sound. I was able to turn my flashers on and coast over to the side of the road. There was a significant safety concern considering I was in a city with cars driving around me, and had they not slowed, may have struck my vehicle because it decelerated so quickly. I attempted to push on the gas to accelerate, and nothing happened. After pulling over, I turned the vehicle off and back on again, and the problem was no longer there. Following this, my engine over-revs when I accelerate (3,500 + rpm to increase my speed by 10-15 mph with normal to light touch on the gas). I have noticed a jerkiness to acceleration and shifting of gears since this occurred also. Another issue is I will turn my car on and the engine will rev up to 2,000 + rpms without me touching the gas to accelerate. It will idle around 2,000 rpms until I drive or turn it off. I purchased this Jeep brand new. I see on Consumer Report there will be recalls in January 2023 on Jeep Wranglers 4xe manufactured a few months prior to the one I purchased with the same issue that I am having. I brought it in to the Jeep dealership where I purchased it. They ran diagnostics but said they were unable to find any issues. They took it for a test drive and were also unable to decipher anything wrong with it. This is a safety concern because if I am driving on the interstate or highway at appropriate speeds and my engine stops working like this again, I may be struck or cause an accident that could cause myself or others harm. The fact that 2021-2023 Jeep wrangler 4xe's manufactured prior to mine are going to be recalled in January with this same issue is concerning.

NHTSA #: 11498881

Other 2023 Jeep Wrangler Issues