2014 Jeep Cherokee Steering Problems

Your vehicle is stuck in 4-wheel drive mode, which significantly limits your ability to drive normally. This is a known issue with 2014 Cherokees where the power transfer unit (PTU) overheats or leaks fluid into the electronics, causing the 4WD system to lock up and display warning messages like "Service 4WD" or "4WD System Unavailable." You should contact your dealership to determine if this problem is covered under an existing recall.

Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02C? Talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.

The service parking brake warning pops up on start up (P)!, along with the engine light and the traction control light. A warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. Another message says restart car in park at zero speed, which the car is already in park & not moving. The car is not drivable when all of these are on. If I attempt to change gears, the gear light flashes & when the car shifts gears it is very loud. It is also hard to turn the wheel. The emergency park has also come on, in it's own, while driving. Almost killed me on the highway. Had also done it in my driveway, when starting to pull out. Also when the engine auto shifts, it makes like a whining noise. The engine sounds to go in overdrive whenever going down hills or up hills. Down is worse though. This has been doing this since I got the car in 2021. I expressed these issues to the place I bought the car from, just days after buying it, and they refused to fix anything even though it was under the 30 day warranty. They claimed no issues. I have proof of mentioning these issues, to the person who sold me the car through the dealership.

The vehicle turns off while running, all lights on dashboard turn OFF and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light SVC 4WD turned on.

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren’t in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall On it.

The contact owns a 2014 Jeep Cherokee. The contact stated that after shifting to park(P) with the engine running, the contact exited the vehicle and offloaded groceries. After returning to the vehicle and shifting into drive(D), the steering wheel seized and became difficult to operate. The vehicle was taken to the dealer where the battery was charged; however, after diagnosing the vehicle, the mechanic was unable to determine the cause of the failure. The contact stated that the vehicle then performed without failure for four days however, the failure then recurred. The vehicle was taken to another dealer to be diagnosed. The contact was informed that the brake pads needed to be replaced and the power steering module also needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.

The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.

This is a flat tow vehicle that creates a death wobble when being towed behind RV, jeep paid for first fix and has worked for 3 yrs. now death wobble is back.

Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for the South.

After filling my jeep with gas this will cause the jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well

On several occasions returning from Montana to Missouri, while flat towing our Cherokee behind our Motorhome, when driving on uneven pavement (typically when entering construction zones) the Jeep goes into a terrible wobble which can only be haulted by completely stopping. On one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. Only by the grace of God where we not involved in a collision OR the cause of one. I have just learned in researching this site, that this has been a known and ongoing problem. Jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.

Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!

CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART

JUST BOUGHT THIS CAR FROM PRIVATE OWNER, I ASKED OF ANY RECALLS, SHE TOLD ME NONE AT ALL. DIDN'T EVEN HAVE IT A WEEK AND TRANSMISSION STUCK IN NEUTRAL AND COULDN'T REMOVE THE KEYS.

I WENT TO GET MY OIL CHANGED AND WAS TOLD AND SHOWED (IN PICTURES TAKEN BY THE ATTENDANT) THAT MY VEHICLE HAS SEVERAL OIL LEAKS. THE ATTENDANT ALSO TOLD ME THAT IT WAS A POSSIBILITY THAT THE VEHICLE COULD CATCH ON FIRE BECAUSE OF THE OIL LEAKS. I WAS THEN ASKED IF I HAD HAD ANY MECHANICAL WORK DONE ON MY VEHICLE AND I REPLIED NO SINCE I HADN'T HAD ANY WORK DONE OTHER THAN MAINTENANCE. THE MANAGER THEN TOLD ME THAT I SHOULD BE VERY ANGRY AND TAKE MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT SEEMED LIKE THE ENGINE AND TRANSMISSION WERE NOT PUT TOGETHER PROPERLY WHICH IS WHY I HAVE SEVERAL OIL LEAKS.

DRIVING THE CAR THE ENGINE LIGHT AND TRACTION LIGHT WOULD COME ON AND THE STEERING WHEEL WOULD LOCK IN POSITION, MOVING STRAIGHT OR TURNING. HAPPENED SEVERAL TIMES BETWEEN SERVICING. SEVERAL CODES CAME UP AND WERE ADDRESSED BUT DID NOT FIX THE PROBLEM. CODES WERE U0131, U0418, U0131-87, U0415 AND U0428. NO ISSUE UNTIL CAR WAS SERVICED FOR THE LATEST RECALL. CAR WITH DEALER. SAY IT'S A COMPLETE ELECTRICAL SYSTEM REPAIR. NOT ONCE HAVE I HAD AN ISSUE WITH MY CAR IN 4YRS UNTIL DEALER SERVICED IT FOR STEERING WHEEL RECALL.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO PARK AND SHIFT TO DESIRE GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE ENTERING A DRIVEWAY OR WHILE IN REVERSE AND ALSO WHILE DRIVING THE VEHICLE WOULD START TO SHAKE AND JERK VIOLENTLY. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL LOCKED UP AND PULLED TO THE LEFT WHILE HER DAUGHTER WAS DRIVING. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK AND SHIFT TO DESIRE GEARS AND ALSO INDICATED SERVICE TRANSMISSION AND ALSO SERVICE BRAKES. THE CONTACT POWERED OFF THE VEHICLE AND RESTARTED THE VEHICLE, SHIFTED OUT OF NEUTRAL THEN INTO PARK BEFORE SELECTING DRIVE. THE VEHICLE DROVE NORMAL TO HALF A BLOCK BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SPIRIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM (4611 AVENUE Q, LUBBOCK, TX 79412), BUT WAS NOT DIAGNOSED. THE MECHANIC UPDATED THE TRANSMISSION CONTROL SOFTWARE UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER LEAVING THE DEALER, THE VEHICLE STARTED TO SHAKE AND BEFORE REACHING HER RESIDENCE THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, COASTED INTO HER DRIVEWAY AND STALLED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO UPDATE THE SOFTWARE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HER THE VEHICLE WAS READY FOR PICK UP HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 97,700.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA ROSA LOCATED AT (2727 DOWD DR, SANTA ROSA, CA 95407) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.*DT*DT CONSUMER STATED WHEN THE IGNITION IS TURNED OFF, VEHICLE IS STARTED THE STEERING PROBLEM GOES AWAY. PROBLEM HAS OCCURRED 5 TIMES.*JB*JB

VECHICAL LOST SPEED, STALLED, NO POWER. WILL NOT EXCELL. ENGINE LIGHT AND ETC LIGHT ON. ON A CITY STREET IN MOTION. IT LOOSES STEERING AND WILL STALL ALSO. I REPLACED THE BATTERY.

FEBRUARY 18, 2020, WHILE DRIVING I-95 N, DOING THE SPEED LIMIT OF 70 MPH OUR VEHICLE LOST POWER STEERING. A WARNING LIGHT CAME ON, IT BEEPED, AND SIGNALED "SERVICE POWER STEERING". IMMEDIATELY OUR VEHICLE VIOLENTLY JOLTED. MY HUSBAND WAS ABLE TO MUSCLE THE CAR TO THE SIDE TO THE ROAD. WE SHUT THE CAR OFF, TURNED IT BACK ON AND REGAINED POWER STEERING. TALK ABOUT A SCARY EXPERIENCE, WE WOULD LOSE AND REGAIN POWER STEERING IN THE MIDDLE OF CURVES, ABRUPTLY JOLTING AND SHAKING THE STEERING WHEEL ALMOST CAUSING ACCIDENTS. WE MADE IT TO THE DEALER AND LEFT IT FOR DIAGNOSTIC. FEBRUARY 22,2020, WE LEFT THE DEALERSHIP HAVING OUR ISSUE "REPAIRED. $3700 DOLLARS LATER, WE FOUND OUT THAT OUR GEARBOX RACK AND PINION HAD GONE BAD CAUSING LOSS OF POWER STEERING AND NEEDED TO BE REPLACED. NOTE, THE CHEROKEE BARELY HAS 37K MILES ON IT! IN FEAR OF LOOSING POWER STEERING AGAIN WE SERVICED THE VEHICLE. THIS WAS 100% OUT OF POCKET EXPENSE AS CHRYSLER FIAT AS WELL AS THE JEEP DEALERSHIP DECLINED ANY RESPONSIBILITY. FEBRUARY 26,2020, JUST 4 DAYS AFTER HAVING THE VEHICLE "FIXED" WE LOST POWER STEERING. IT WAS OUR WORST NIGHTMARE ALL OF AGAIN. WE CALLED JEEP, AND WITH LACK OF CONCERN, THEY ADVISED US TO TAKE IT BACK TO SERVICE AS IT COULD NOW BE A DEFECTIVE PART INSTALLED IN THE VEHICLE. FEBRUARY 28, 2020, IS OUR SECOND SERVICE APPOINTMENT WITH JEEP, HOWEVER WE ARE AFRAID THIS IS A DEEPER ISSUE THAN MEETS THE EYE. WE NO LONGER FEEL SAFE AND FEAR FOR CATASTROPHIC INJURY FOR US AND OTHERS. WE FEAR FOR OTHERS THAT MIGHT POTENTIALLY HAVE THIS PROBLEM WITH THEIR CHEROKEES. FOR ANYONE THAT IS READING THIS, HAVE YOUR CAR LOOKED AT, YOU MIGHT NOT BE AS LUCKY AS WE WERE. GOD FORBID WE WERE ON A SWITCHBACK ROAD AND LOST POWER STEERING IN THE MIDDLE OF A SHARP TURN. WE WOULD HAVE GONE OFF THE SIDE OF THE MOUNTAIN. JEEP NEEDS TO ADDRESS THIS ISSUE BEFORE ANYONE GETS SERIOUSLY INURED.

AS I WAS COMING HOME FROM WORK AROUND 9PM I WAS DRIVING DOWN A COUNTY STREET WHEN THE ENGINE LIGHT, TRACTION CONTROL AND POWER STEERING LIGHT CAME ON BUT THE POWER STEERING LIGHT WENT OFF AT SOME POINT, BUT AS I APPROACHED A CURVY BRIDGE I HAD TO SLIGHTLY TURN WHEEL TO THE RIGHT TO FOLLOW THE CURVE, BUT THE STEERING WHEEL FELT HARD LIKE I COULDNT FULLY STEER THE STEERING WHEEL. IT WAS VERY SCARY AS AGAIN IT WAS ON A CURVY BRIDGE AND VERY DARK ON THIS ROADWAY. WAS ABLE TO GET HOME SAFELY BUT ENGINE AND TRACTION CONTROL LIGHT STAYED ON. NEXT DAY MY HUSBAND WAS DRIVING DOWN THE STREET TO MY PARENTS HOUSE WHEN AS HE BACKED OUT OF OUR DRIVEWAY THE WHEEL LOCKED AND HE COULDNT STEER. SHUT CAR OFF AND RESTARTED AND TURNED THE CORNER ONLY TO HAVE IT COMPLETELY LOCK AGAIN AS HE TRIED TO TURN THE CORNER AND CAR JUST DIED. WAITED A FEW MINUTES AND CAR RESTARTED AND WAS JUST BARELY ABLE TO GET THE CAR TO MY MOMS WHERE IT SHUT DOWN AGAIN AND HE HAD TO LEAVE THERE.THE ENGINE LIGHT WAS STILL ON FROM THE NIGHT BEFORE.

MY DAUGHTERS JEEP CHEROKEE SPORT 2.4L AT 62000 MILES HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

MY VEHICLE BETWEEN 50,000 TO 62500 MILES HAVE BEEN SHUTTING DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING HIGHWAY AND ON CITY STREETS. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL LOCKS UP AND I CANNOT STEER VEHICLE. I HAVE ALREADY PAID FOR MYSELF TO GET ALTERNATOR REPLACED, CABIN FILTER, NEW SPARK PLUGS, AND SEVERAL BATTERIES AND PROBLEM STILL EXISTS. I HAVE HAD THIS VEHICLE 17 MONTHS.

WHEN I'M ON THE HIGHWAY GOING 65-75 AND THERE'S DIPS IN THE ROAD MY STEERING WHEEL AND FRONT TIRES SHAKE OUT OF CONTROL AND I HAVE TO PRESS THE BRAKE PEDAL TO MAKE IT STOP.

ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF.

WAS DRIVING MY 2014 JEEP CHEROKEE AND A STEERING WHEEL WITH AN EXCLAMATION ICON POPPED UP ON THE DASH AND I RECEIVED A WARNING TO SERVICE THE POWER STEERING. THEN A TRACTION ICON LIT UP AND IMMEDIATELY THE STEERING WHEEL STIFFENED AND I COULDN'T STEER; I WAS GOING 65MPH ON THE HIGHWAY! I ATTEMPTED TO TROUBLESHOOT THE PROBLEM BUT IT'S ELECTRIC POWER STEERING AND THERE'S NO CHECK ENGINE LIGHT OR CODES TO SCAN. I'M CURRENTLY WAITING FOR A FLATBED TO TOW THE JEEP BACK TO THE DEALERSHIP WHERE I BOUGHT THE CAR LESS THAN 2 MONTHS AGO. CHRYSLER SAID THEY'VE NEVER HEARD OF THIS ISSUE AND IT'S NOT PART OF ANY RECALL SO THIS WILL BE AN ADDITIONAL EXPENSE TO REPAIR.

VEHICLE HAS BEEN A CONSTANT HEADACHE. PURCHASED AUG 21, 2018. DECEMBER SOMETHING BROKE, ENDED UP BEING A TRANSFER CASE SHATTERED. DAMAGING OUR RADIATOR. A WEEK AFTER PICKING UP I STILL FELT THE VEHICLE WAS OFF AND TRIED TO RETURN TO DEALER, THEY DIDN'T HAVE ANOTHER TRAILHAWK AND SAID THEY WOULD CALL ME WHEN THEY DID. A FEW MONTHS GONE BY OF HEARING NOTHING. WE DID A TIRE ROTATION AND NOTICED A HUGE DIFFERENCE IN WEAR. OBVIOUSLY THE FRONT END HASNT BEEN RIGHT FOR MONTHS AS AI ORIGINALLY COMPLAINED ABOUT. SCHEDULED THE VEHICLE IN FOR SERVICE AGAIN TO FIND IT NEEDS A WHEEL BEARING REPLACEMENT. RECEIVED THE VEHICLE BACK AND THE NOTICE THE PASSENGER REAR IS STILL MAKING A LOT OF NOISE, ENOUGH YOU CAN HEAR OVER THE RADIO, AND THE STEERING FEELS TIGHT AND PULLS TO THE LEFT.

ALMOST DIED LAST WEEK!! WE PURCHASED THE JEEP CHEROKEE TRAILHAWK NEW IN 2014 WITH THE FULL INTENT OF TOWING IT 4 WHEELS DOWN BEHIND OUR MOTOR HOME. THE OWNERS MANUAL FOR TOWING IS VERY CLEAR AND WE HAVE BEEN FOLLOWING THE INSTRUCTIONS AS PROVIDED AND AS INSTRUCTED BY THE JEEP DEALERSHIP. LAST THURSDAY NIGHT (MAY 30TH 2019) ON HWY 24 IN KENTUCKY WE HIT A ROUGH PATCH OF ROAD AND THE JEEP WENT INTO A DEATH WOBBLE THAT BROUGHT THE ENTIRE RV COACH FROM 65 MPH TO A DEAD STOP IN THE MIDDLE OF THE HIGHWAY IN THE DARK OF NIGHT IN HEAVY TRAFFIC!!! BY GOD'S GRACE ONLY ARE WE NOT DEAD!! NO DRIVER EXPECTS AN RV TO BE PARKED ON THE HIGHWAY (EMERGENCY FLASHERS OR NOT). WE HAVE BEEN SCARED BEFORE WITH THIS AT A LOWER SPEED OF 30 TO 40 MPH, BUT NEVER AT FULL HIGHWAY SPEED! WE ARE TERRIFIED TO TOW THIS VEHICLE EVEN THOUGHT THE VEHICLE WAS CLEARLY SOLD AS TOW-ABLE. AFTER RESEARCHING ON THE INTERNET ABOUT THIS, I FIND OUT IT IS A KNOWN ISSUE WITH JEEP 2014 / 2015 MODELS AND THAT A ELECTRICAL WIRING HARNESS IS NOW REQUIRED TO TOW THE VEHICLE SAFELY - HOWEVER - JEEP WANTS TO CHARGE YOU FOR THIS PART AND INSTALL!!! THIS IS PURE EVIL ON JEEPS PART. THEY KNOW OF THE ISSUE AND ARE PUSHING THE REPAIR OFF ON THE OWNER, WHEN THE VEHICLE WAS CLEARLY ADVERTISED AND SOLD AS TOW-ABLE WITH NO NEED FOR ANY ADAPTATIONS. IT IS A MIRACLE THAT NO ONE HAS BEEN KILLED DUE TO THEIR NEGLIGENCE IN GETTING THESE VEHICLES REPAIRED. I HAVE NOT BEEN NOTIFIED BY JEEP THAT MY LIFE IS IN DANGER. THEY HAVE MADE NO EFFORT IN RECTIFYING THIS DEADLY SITUATION OR EVEN LETTING ME KNOW ABOUT A POTENTIAL SOLUTION. I HAVE TRIED TO FIX THE WOBBLE INDEPENDENTLY BY CHANGING TIRES, BALANCING ETC, ONLY TO LEARN THROUGH GOOGLE THAT THE JEEP IS FAULTY IN AND OF ITSELF, THAT THE STEERING IS NOT POWERED CORRECTLY TO KEEP THE JEEP FROM GOING INTO A DEATH WOBBLE. THIS SHOULD BE A RECALL AND NOT THE BURDEN OF THE OWNER.

WE HAVE FLAT TOWED OUR JEEP ACCORDING TO MANUAL SINCE WE PURCHASED IN 2014. ON A FEW OCCASIONS WE HAD INTERMITTENT WOBBLING OF THE MOTORHOME WHICH WE THOUGHT WAS DUE TO WATER IN THE MOTORHOME'S HOLDING TANKS. ON RECENT TRIP WE HAD TRAVELED LESS THAN TEN MILES ON THE HIGHWAY WHEN OUR JEEP TOW CAR BEGAN TO SWERVE VIOLENTLY FROM SIDE TO SIDE. WE WERE DRIVING STRAIGHT BETWEEN 55-60 MPH WITH NO ON-BOARD WATER. A DRIVER BEHIND US STOPPED AND SAID THERE WAS SOMETHING WRONG WITH OUR JEEP SINCE IT WAS SWERVING VIOLENTLY FROM SIDE TO SIDE, NOT THE MOTORHOME. WE INSPECTED EVERYTHING AND THERE WERE NO FLAT TIRES AND CONTINUED SLOWLY. THE EVENT OCCURRED REPEATEDLY AFTER WE CROSSED A BRIDGE OR PATCH OF ROUGH HIGHWAY. WE EVENTUALLY UNHITCHED THE JEEP AND MY WIFE FOLLOWED BEHIND THE MOTORHOME WITHOUT INCIDENT. MY WIFE LATER LEARNED THROUGH SOCIAL MEDIA THAT MOPAR ISSUED A WIRING HARNESS TO REPAIR THE LACK OF POWER TO THE STEERING SYSTEM WHEN THE JEEP IS FLAT TOWED. WE WERE NEVER WARNED OF THIS ISSUE BY MOPAR AND COULD HAVE HAD A SERIOUS ACCIDENT IF WE WERE TOWING WITH A SMALLER MOTORHOME. WE CALLED MOPAR AND THEY CONFIRMED A REPAIR KIT WAS AVAILABLE BUT THAT IT MAY VOID OUR EXTENDED WARRANTY. WE PURCHASED THE WIRING HARNESS BUT HAVE NOT SCHEDULED THE REPAIR. ALSO, WE WERE TOLD WE MUST PAY OUR $100 DEDUCTIBLE FOR THE REPAIR. THIS IS A SAFETY ISSUE FOR ALL JEEP OWNERS THAT ARE UNKNOWINGLY TOWING A JEEP THAT COULD GO OUT-OF-CONTROL AT ANY MOMENT. PLEASE RESPOND ON ACTIONS BEING TAKEN TO WARN OTHER OWNERS AND MAKE MOPAR ACCOUNTABLE FOR THEIR DEFECTIVE DESIGN. I AM AN ENGINEER BY TRADE AND DESIGN PROCESSES THAT PREVENT SAFETY AND QUALITY ISSUES. MOPAR IS NOT BEING TRANSPARENT WITH THIS DANGEROUS PROBLEM LURKING UNDER THE HOOD. I MAY BE REACHED AT [XXX] FOR MORE INFORMATION OR [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

I AM THE OWNER OF A 2014 JEEP CHEROKEE. IN THE TWO YEARS SINCE I'VE OWNED MY CAR, I'VE EXPERIENCED 30+ INSTANCES IN WHICH MY CAR STOPS WORKING IN THE MIDDLE OF OPERATION. IT'S HAPPENED WHILE I'VE BEEN DRIVING ON THE INTERSTATE, IN THE MIDDLE OF INTERSECTIONS, AND JUST ABOUT EVERY OTHER TYPE OF ROAD POSSIBLE. IT USUALLY OCCURS AFTER I MAKE A TURN OR COME TO A HARD STOP. THE CAR WILL IMMEDIATELY, AND COMPLETELY RANDOMLY, COME TO A STOP. THE WHEEL WILL NO LONGER WORK, NOR WILL THE ENGINE. IT COMES WITH NO WARNING. I WILL THEN HAVE TO TURN MY CAR ON AND OFF SEVERAL TIMES BEFORE I CAN GET IT IN MOTION AGAIN. I'VE TAKEN IT TO MULTIPLE MECHANICS AND THE ONLY SOLUTION SEEMS TO BE TO GET AN OIL CHANGE, THOUGH I AM NOT QUITE DUE FOR ONE WHEN THIS HAPPENS. AFTER RESEARCH ON THE INTERNET, I'VE FOUND THIS IS A COMMON OCCURRENCE AMONGST JEEP OWNERS AND THE CAR IS EATING THROUGH AN ABNORMAL AMOUNT OF OIL. JEEP IS WELL AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO FIX IT. THE JEEP DEALERS I'VE TAKEN MY CAR TO DON'T GIVE ANY ALTERNATIVES TO FIXING THIS PROBLEM. THIS IS EXTREMELY DANGEROUS AND IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED OR SEVERELY INJURED AS A RESULT OF THIS.

MULTIPLE TIMES AFTER FUELING UP MY VEHICLE MY CAR WILL START TO SHAKE AND SPUTTER AND JUST STALL. HAS HAPPENED WHILE ON THE HIGHWAY WITH MY FAMILY AND ALMOST CAUSED A BAD WRECK. MOST RECENTLY IT HAPPENED AGAIN ON LOCAL STREETS. DEALER KEEPS SAYING THEY CAN'T FIGURE IT OUT BUT I VIDEOTAPED THE ISSUE. ALSO WHEN FUELING UP THE VEHICLE IT GIVES A PROBLEM AND TAKES FOREVER TO FUEL UP AND SPITS GAS OUT AND BACK ON TO ME . I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE WITH MY FAMILY AND FCA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ISSUE AND SAYS JUST FILL THE TANK UP ONLY 3/4 .. SOMETHING NEEDS TO BE DONE !!

IT VIBRATES IT REVS UP WHEN IN GEAR IT SHAKES CODE U11C2,U0001000,U04200,U010100,U000288,U012100. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED FOR THE BRAKE AND STEERING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

AT 42,500 MILES THE STEERING GEAR WENT DOWN CAUSING THE CAR TO SAY SERVICE PARKING BRAKE, BRAKES, AND TRANSMISSION WHILE I WAS DRIVING DOWN A CITY STREET. THE POWER BRAKES AND POWER STEERING STOPPED FUNCTIONING AT THIS TIME WHILE I WAS DRIVING.

ACCORDING TO OWNERS MANUAL AND JEEP, THIS VEHICLE IS DESIGNED AND CAPABLE OF BEING FLAT TOWED BEHIND AN RV. THERE WAS A SUPPLEMENTAL DOCUMENT FROM JEEP ADVISING IF YOU EXPERIENCE A WOBBLE WHEN TOWING YOU NEED KIT 683214AB. THIS NEEDS TO BE MANDATORY AS IT HAPPENED TWICE IN THE LAST MONTH AFTER TOWING THOUSANDS OF MILES, THE JEEP WILL START VIOLENTLY WOBBLING WHEN DRIVING REQUIRING THE RV TO FULLY STOP IN ORDER TO RECOVER. ON THE TWO OCCASIONS, THERE WAS NO WARNING. THE FIRST ISSUE THE CAR WAS SWINGING SO MUCH IT DAMAGED THE REAR PASSENGER CAR TIRE RIM BY HITTING THE CURB. LUCKILY THERE WERE NO BIKERS OR PEDESTRIAN AT THE TIME. THE RV WAS TRAVELING LESS THAN 25 MPH ON FLAT STREET ROADS. THE FIRST TIME WE TURNED A HARD RIGHT AND WAS +200 FROM THE TURN. THE SECOND TIME WE TURNED LEFT AND ABOUT +200 FROM THE TURN. THE JEEP IS CONFIGURED WITH SUPPLEMENTAL BRAKING, LIGHTS, TOW BAR, AND BREAK AWAY KIT. WE TOW IT WITH A 40' DIESEL PUSHER RV ABOUT 34K LBS. MY REQUEST IS TO HAVE JEEP MAKE THIS FIX MANDATORY INSTEAD OF ELECTIVE.

I'M HAVING A FEW PROBLEMS WITH MY VEHICLE, I JUST BOUGHT IT USED WITH APPROXIMATELY 111,000 MILES. MY MAIN CONCERN IS MY STEERING WHEEL BECOMING VERY HARD TO TURN WHILE TRYING TO PARK OR EASE OUT OF PARKING. EVERY TIME I BACK OUT, IT DOESN'T LET ME TURN MY WHEEL WHICH WAS VERY DIFFICULT BECAUSE I DIDN'T WANT TO HIT ANYONE/ANYTHING. ALSO, THIS MORNING ON 5/23/2018, ALL MY LIGHTS ON MY DASH BOARD CAME ON WHILE ON MY WAY TO WORK, AND MY STEERING WHEEL BECAME STUCK WHILE CARS WERE BEHIND ME. LUCKILY, IT WAS IN A RESIDENTIAL NEIGHBORHOOD. I HAD TO ROTATE THE STEERING WHEEL VERY HARD TO PULL OVER. I HOPE NO ONE ELSE GOES THROUGH THIS WHILE DRIVING. THIS IS VERY UNSAFE. HOPE TO FIND A RESOLUTION.

WHEN ACCELARATING AT HIGHWAY SPEEDS, THE STEERING WHEEL WILL SHAKE/VIBRATE VIOLENTLY. THE SHAKING AND VIBRATION CAN BE FELT THROUGH MOST OF THE CAR AND WILL ONLY STOP ONCE YOU HAVE STOP ACCELERATING. THE SHAKING WILL ALSO START WHEN SLOWING DOWN FROM HIGHWAY SPEEDS. THE MOST SHAKING TENDS TO BE WHEN AT 3000+ RPM

THIS COMPLIANT INVOLVES TOWING BEHIND A MOTOR HOME. ON 3 OCCASIONS THE TOW VEHICLE DID NOT TRACK PROPERLY, THE FRONTS WHEELS BEGAN TO OSCILLATE SHAKING THE MOTOR HOME VIOLENTLY CREATING A SITUATION WHERE THE TOW VEHICLE COULD BREAK LOOSE OR CAUSE THE MOTOR HOME TO LOOSE CONTROL. ON FIRST OCCASION AFTER MAKING A LEFT TURN THE MOTOR HOME BEGAN TO SHAKE VIOLENTLY FROM THE BACK. I PULLED OVER TO INSPECT VEHICLE, A PEDESTRIAN WHO WITNESSED THE EVENT CAME OVER AND SAID THE FRONT WHEELS OF THE TOW VEHICLE (JEEP CHEROKEE) WERE OSCILLATING FROM SIDE TO SIDE AND HE WITNESSED BOTH THE TOW VEHICLE AND MOTOR HOME SHAKING FROM SIDE TO SIDE. ON THE SECOND OCCASION I CROSSED OVER A DOUBLE SET OF RAILROAD TRACKS, GOING 25MPH IN A STRAIGHT LINE, THE TOW VEHICLE WHEELS BEGAN TO OSCILLATE UNCONTROLLABLY. AFTER SLOWING TO A COMPLETE STOP, I COULD START AGAIN NORMALLY. THE THIRD TIME OCCURRED ON THE FREEWAY IN A CONSTRUCTION ZONE, I WAS TRAVELING AT 50 MPH AND WENT OVER UNEVEN SURFACE THE TOW VEHICLE AGAIN BEGAN TO OSCILLATE. I T WAS ALL I COULD DO TO HOLD RV STRAIGHT AS IT WAS SHAKING VIOLENTLY. I HAD TO COME TO A COMPLETE STOP IN FREEWAY. THE FIRST OCCURRENCE WAS IN SEPT 2015, THE SECOND IN JULY 2017 AND THE THIRD IN AUGUST 2017. I HAVE A 38 FT MOTOR HOME, I BELIEVE IF IT WAS SMALLER I EASILY COULD HAVE LOST CONTROL, OR THE TOW VEHICLE COULD TEAR LOOSE FROM THE MOTOR HOME. WHEN NOT TOWING THE JEEP DRIVES WITH NO ISSUES. I HAVE A BLU-OX TOW BAR AND IT WAS BEING TOWED AS RECOMMENDED BY THE MANUFACTURER. I BELIEVE THIS VEHICLE COULD HAVE A DESIGN FLAW.

VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT.

I NEARLY HAD A CATASTROPHIC ACCIDENT WHEN THE VEHICLE WENT INTO A "DEATH WOBBLE" AS A RESULT OF A DEFECT IN THE VEHICLE WHEN BEING TOWED FOUR DOWN. THIS SHOULD BE A RECALL FOR JEEP VEHICLES WITH THE ACTIVE DRIVE II TRANSMISSION. I PURCHASED THE VEHICLE IN 2014 WITH THE KNOWLEDGE OF JEEP IT WAS GOING TO BE TOWED BEHIND A MOTORHOME.

I HAVE A 2014 JEEP CHEROKEE LATITUDE THAT IS A LEMON. IT JERKS REALLY HARD WHEN YOU TAKE OFF FROM A STOP, IT LOSES POWER WHILE DRIVING DOWN THE ROAD, THE STEERING GETS REALLY TIGHT AND YOU CAN BARELY TURN THE WHEEL WHILE DRIVING, IF YOU DONT WAIT FOR THE CAR TO JERK TWICE WHEN YOU PUT IT IN DRIVE IT WILL GO BACKWARDS IN REVERSE WHILE IN DRIVE, THE RADIO AND CLIMATE CONTROLL CONSTANTLY RESET DO TO POWER FAILURE, SOMETIMES IT DONT WANT TO START, THE CHECK ENINE LIGHT DID'NT EVEN COME ON UNTIL A WEEK AFTER THE PROBLEMS STARTED, IT THROWS WARNING LIGHTS LIKE LOW TIRE PRESSURE OR TRACTION CONTROLL WHEN NOTHING IS WRONG, AND THE DEALERSHIP WANTS TO CHARGE ME $800 (THAT I CAN NOT AFFORD) JUST TO SEE WHAT THEY NEED TO DO TO TRY AND FIX IT. THEY DON'T EVEN KNOW WHATS WRONG OR IF THEY EVEN CAN BUT THEY EXPECET ME TO PAY THEM!!! I HAVE ONLY HAD MY CAR 15 MONTHS AND IT ONLY HAS 38,000 MILES ON IT,AND NOW I FIND OUT THAT IT HAS WENT WAY DOWN IN VALUE DUE TO ALL THE RECALLS. WHAT CAN I DO????

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE SERVICE POWER STEERING, 4 WHEEL DRIVE, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,125.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT APPROXIMATELY 20 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE SERVICE POWER STEERING AND 4 WHEEL DRIVE WARNING INDICATORS ILLUMINATED. THE STEERING WHEEL REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS DRIVEN BACK TO THE CONTACTS RESIDENCE. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

TRANSMISSION FAILS CONSTANTLY, WHILE DRIVING! VERY DANGEROUS AND JEEP DOESN'T KNOW HOW TO FIX THIS SAFETY ISSUE. MY JEEP HAS ONLY 31,600 MILES!

TOW THE JEEP BEHIND MOTORHOME AND WHILE TRAVELING ABOUT 45MPH THE JEEP STARTED TO SHAKE OUT OF CONTROL CAUSING THE ENTIRE MOTORHOME TO SWAY SIDE TO SIDE. HAD TO COMPLETELY COME TO FULL STOP TO CORRECT, THIS HAS HAPPENED TWO TIMES. CONTACTED JEEP AND FILED COMPLAINT FOR FIX WHICH THEY WILL NOT HELP WITH COST. HAVE A CASE NUMBER ON FILE.

I BOUGHT A BRAND NEW CHEROKEE TRAILHAWK AND WITHIN THE FIRST 8 MONTHS THE TRANSMISSION NEEDED TO BE TOTALLY REPLACED AFTER HAVING SIGNIFICANT ISSUES WITH SWITCHING GEAR. IN DECEMBER 2016 I WAS DRIVING TO NC, WITH 55,800 MILES ON THE VEHICLE, THE POWER STEERING SUDDENLY SHUT OUT AND I WASN'T ABLE TO ACCELERATE, ALL WHILE GOING 70MPH ON A MAJOR HIGHWAY. I HAD TO COAST TO THE SIDE OF THE ROAD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY PERFORMED A "SOFTWARE UPGRADE" AND GAVE IT BACK TO ME. THE NEXT MORNING, THE EXACT SAME INCIDENT OCCURRED ON MY WAY TO WORK, IN RUSH HOUR, AT A VERY HIGH SPEED. I AGAIN HAD TO COAST TO THE SHOULDER TO PULL OFF. THE DEALERSHIP STILL HASN'T RETURNED IT, OVER A WEEK LATER, BECAUSE THEY DON'T ACTUALLY KNOW HOW TO FIX IT. I WILL NEVER AGAIN BUY A JEEP, AND IF I EVER SEE MY CHEROKEE AGAIN I WILL NOT FEEL SAFE DRIVING IT. *TR

DROVE MY CHEROKEE OFF THE LOT AND NOTICE A WOBBLE. TOOK BACK THE NEXT DAY. EMPLOYEE DROVE IT WITH ME AND FELT IT. WANTED TO WAIT FOR THE 3000 MILE OIL CHANGE TO SEE IF THINGS SETTLED IN AFTER BEING DRIVEN. FINALLY AT APPROXIMATELY AT 8000 TOOK IT TO BE CHECKED. THEY KEPT THE VEHICLE SAID THEY COULDN'T RELEASE IT TO ME UNTIL REPAIRS WERE MADE. REPLACED THE FRONT AXELS AND BOLTS. ON 12-31-16 AT ABOUT 23,000 MILES LOUD NOISE STARTED TOOK IT IN. ADVISED IT NEEDS A NEW DRIVE SHAFT AND WASN'T SAFE TO DRIVE SO GIVEN LOANER. THE FIRST INCIDENT HAPPENED AT LOW SPEED, THE RECENT INCIDENT WAS VERY OBVIOUS AT ABOUT 10-15 MPH

I HAVE EXPERIENCED THE 'DEATH WOBBLE' SEVERAL TIMES IN THE PAST TWO YEARS WHILE TOWING MY 2014 JEEP CHEROKEE LATITUDE BEHIND MY CLASS A MOTORHOME. IN 2016 THE LAST OCCURRENCE, AND THE MOST WORRISOME FOR ME, OCCURRED WHILE DRIVING AT HIGHWAY SPEED ON AN INTERSTATE HIGHWAY ON A MAJOR TRIP IN SEPTEMBER. APPROACHING A CONSTRUCTION ZONE, THERE WAS A CROSS-OVER FROM THE WEST BOUND LANES INTO THE EASTBOUND INSIDE LANE. THIS CROSS-OVER HAD A DIFFERENCE IN CROSS-SLOPE AND AN ABRUPT CHANGE OF GRADE. TRAFFIC WAS GOING AT ABOUT 40-45 MILES PER HOUR AT THE POINT OF THE CROSS-OVER. THE WOBBLE OCCURRED JUST AS I WAS CROSSING FROM THE WESTBOUND TO EASTBOUND LANE. IT WAS A VIOLENT WOBBLE, WITH A HUGE SIDE SWAY HAPPENING AT THE REAR OF THE MOTORHOME. I SLOWED DOWN AS MUCH AS I COULD. I PUT ON MY FLASHERS AND CONTINUED AT APPROXIMATELY 10 MILES PER HOUR UNTIL I WAS ABLE TO FIND A CROSS SLOPE IN THE MEDIAN WHERE I WAS ABLE TO PULL OVER AND STOP. UNTIL I FOUND THIS AREA, I WAS FIGHTING THE WILDLY SWINGING REAR END OF MY MOTORHOME AND THE JEEP WOBBLING BACK AND FORTH BEHIND ME. AND ONCE I HAD STOPPED AND KNEW I COULD RESUME MY TRIP AND THAT THIS EPISODE OF THE WOBBLE WAS OVER, I COULD NOT GET BACK OUT ONTO THE ONE-LANE WESTBOUND TRAFFIC LANE BECAUSE OF THE BACKUP OF TRAFFIC THAT HAD BUILT UP BEHIND ME WHILE I WAS DRIVING AT 10. FROM THIS POINT UNTIL I RETURNED HOME, I WAS AFRAID EVERY TIME I HIT A BUMP OR ROUGH SECTION OF THE INTERSTATE THAT I WAS GOING TO TRIGGER ANOTHER WOBBLE, BUT FORTUNATELY I DID NOT EXPERIENCE ANOTHER EPISODE THAT TRIP. I'M AT A POINT NOW WHERE I'M AFRAID TO TOW MY JEEP. THE ONLY REASON I PURCHASED IT WAS BECAUSE THE JEEP LITERATURE I RESEARCHED BEFORE I BOUGHT IT STATED THAT IT COULD BE TOWED FOUR WHEELS DOWN (WITH THE ACTIVE DRIVE II TRANSFER CASE SET TO NEUTRAL PER THE OWNER'S MANUAL) WITH NO RESTRICTIONS ON SPEED OR DISTANCE WHEN TOWING. *TR

CAR WENT INTO NEUTRAL FOR NO REASON AT ALL. I HAD TO COAST TO THE SIDE OF THE ROAD. AFTER UNPLUGGING THE BATTERY AND PLUGGING IT BACK IN I HAD LOWER GEARS TO MAKE IT TO H-E-B THE SHIP. THEY SAID NOTHING WAS WRONG WITH IT AND RESET THE CODES AND SENT ME ON MY WAY AFTER TWO DAYS. HE SHIPS HARDER AND GETS MUCH LESS GAS MILEAGE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

I HAD JUST PICKED UP MY JEEP 2014 CHEROKEE TRAILHAWK FROM THE DEALERSHIP FOLLOWING THE S-55 RECALL SOFTWARE UPDATE. (MY VEHICLE WAS DEEMED NOT TO NEED THE NEW TRANSAXLE WIRING HARNESS PARTS, ONLY THE SOFTWARE UPDATE.) UPON LEAVING THE DEALERSHIP, THE BATTERY LIGHT AND ALARM CHIME CAME ON WHILE MAKING A U-TURN AND THE STEERING BECAME VERY HARD AT LOW SPEED. AT THE NEXT TRAFFIC LIGHT, I EXPERIENCED A LOSS OF STEERING AS SLOWING TO A STOP. WHEN THE LIGHT TURNED GREEN, I WAS ABLE TO COMPLETE THE LEFT TURN AS THE STEERING RE-ENGAGED UPON ACCELERATION. I IMMEDIATELY PULLED INTO A PARKING LOT AND HAD EXTREME DIFFICULTY TURNING INTO A PARKING SPACE, AS STEERING WENT OUT AGAIN AS THE BRAKES WERE APPLIED AND SPEED DECELERATED TO A STOP. I WAS ABLE TO LIMP VEHICLE BACK THE SHORT DISTANCE TO THE DEALERSHIP BY KEEPING OFF THE MAIN HIGHWAY AND USING PARKING LOTS AND BACK STREETS. THIS OCCURRENCE OF EVENTS WAS THE SAME AS MY HUSBAND EXPERIENCED PRIOR TO THE S-55 TRANSAXLE WIRING HARNESS RECALL SOFTWARE UPDATE, EXCEPT HE EVENTUALLY ALSO LOST ALL EMOTIVE POWER (COMPLAINT # 10915926). THE SERVICE TECHNICIAN AT THE DEALERSHIP COULD NOT REPLICATE THIS ISSUE, POSSIBLY BECAUSE I INADVERTENTLY TURNED VEHICLE OFF IN SERVICE LANE, WHICH MAY HAVE RESET THE SYSTEM TEMPORARILY.

TRANSMISSION ACTING ERRATICALLY. TRANSMISSION WILL SHIFT HARD INTO 2ND AND 3RD GEAR. WHEN COMING TO STOP IT WILL DOWNSHIFT IN A ROUGH MATTER. SOME TIMES IT BANGS BUT IS ONLY INTERMITTENTLY. THE TRANSMISSIONS WORKS FINE ON THE FREEWAY WILL WORK FINE ONLY NOTICEABLE ON CITY DRIVING. I HAVE TAKEN FOR REPAIRS AND SOFTWARE UPDATE SEVERAL TIMES TO THE POINT THAT I GOT FRUSTRATED AND STOP CALLING THE DEALER. THE 36K WARRANTY EXPIRED IN DECEMBER 2016.

TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR

WHILE DRIVING THE VEHICLE, ALL OF A SUDDEN THERE WAS A SHUTDOWN OF THE VEHICLE'S COMPUTER/ELECTRICAL SYSTEM, A LOSS OF ANY STEERING CONTROL, AN IMMEDIATE VEHICLE DECELERATION WITH NO ABILITY TO CORRECT BY ACCELERATING, AND A LOSS OF BRAKING CONTROL.

WHILE TOWING OUR JEEP BEHIND A CLASS A 24 FOOT MOTORHOME TRAVELING ABOUT 50 MILES AN HOUR ON A BUMPY ROAD THE JEEP STARTED SHAKING VIOLENTLY AND TRYING TO PULL TO ONE SIDE OR THE OTHER. WE SLOWED DOWN BUT IT CONTINUED UNTIL WE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. CARS BEHIND US CLEARED OUT AWAY BECAUSE I'M SURE THEY THOUGHT IT WAS GOING TO BREAK LOOSE. WE OF COURSE WERE SCARED AND CONCERNED AS WE HAD NO IDEA WHAT WAS HAPPENING. WE ARE IN A VERY REMOTE AREA WITH NO CELL PHONE SERVICE AND CONCERN ABOUT DANGER TO US AND OTHER TRAVELERS AS WE HAD NO PLACE TO PULL OFF. WE DID A THOROUGH WALK AROUND CONCERNED ABOUT FLAT TIRES OR A BROKEN TOW HITCH. I RECALL AN ARTICLE IN MOTORHOME MAGAZINE CONCERNING "DEATH WOBBLE "IN 2014 AND 15 JEEP CHEROKEE'S. WE DID A YOUTUBE SEARCH AND INTERNET AND FOUND OUT THERE IS A HISTORY OF THIS PROBLEM THAT JEEP IS TRYING TO CORRECT BUT IT DOES NOT SEEM TO BE WORKING. IF WE HAD BEEN TOWING THE JEEP WITH A PICK UP TRUCK WE PROBABLY WOULD'VE BEEN FLIPPED OFF THE ROAD, LUCKILY WE ARE IN A BIG HEAVY MOTORHOME. MOTORHOME OWNERS MAY FIND OUT ABOUT THIS AS TIME GOES ON BUT THESE JEEPS WILL BE TRADED TO UNINFORMED OWNERS THAT MAY PULLTHE JEEP WITH A SMALLER VEHICLE. THE NAME DEATH WOBBLE ALL OVER YOUTUBE HAS ME CONCERNED AS HOW THE NAME CAME TO BE. I REALLY FEEL THIS IS AN ACCIDENT WAITING TO HAPPEN WHILE BEING PULLED BY LIGHTWEIGHT RV OR SUVS OR ALREADY OBVIOUSLY HAS HAPPENED BUT NOT REPORTED. IT IS IN A VERY LIMITED SITUATION BUT NEVERTHELESS OWNERS AND POTENTIAL OWNERS SHOULD BE MADE AWARE AND A BETTER FIX SHOULD BE FORTHCOMING. AN ARTICLE CAN BE FOUND IN MOTORHOME MAGAZINE FOR NOVEMBER 2016 AND THE PREVIOUS ISSUE .

I WAS DRIVING ON A HIGHWAY. I MADE A COMPLETE STOP AT THE TRAFFIC LIGHT WHEN RED. ON GREEN TRAFFIC SIGNAL, THE CAR PLACED ITSELF INTO NO MOTION. THE CAR ACTIVATED THE FOLLOWING WARNING LIGHTS: PARKING BRAKE, SERVICE ENGINE, STABILITY CONTROL, AND THE MONITOR DISPLAYED SERVICE TRANSMISSION. THIS PROBLEM HAS BEEN REPETITIVE ALONG WITH A CAT PURR DURING ACCELERATION SINCE FIRST DAY OF NEW PURCHASE.

WE PURCHASED A 2014 JEEP CHEROKEE LIMITED, 4WD W/ACTIVE DRIVE 2 IN JANUARY 2014. WHEN WE PURCHASED THIS VEHICLE, WE TRADED IN A GMC TERRAIN. WE WERE CERTAIN THAT THE JEEP WAS GOING TO BE A FANTASTIC PURCHASE, KNOWING THE REPUTATION OF JEEP. WE HAVE HAD NOTHING BUT WHAT I'D CALL SERIOUS PROBLEMS WITH THE TRANSMISSION. EVERY TIME I TAKE IT IN FOR AN OIL CHANGE, I MENTION IT, AND THEY DO "SOFTWARE UPDATES." EACH SOFTWARE UPDATE THAT HAS BEEN DONE HAS NOT CORRECTED THE PROBLEM STILL. ALL IT'S DONE IS CREATED A DIFFERENT PROBLEM. THERE HAVE NOW BEEN 5 RECALLS ON THIS VEHICLE, 1 OF WHICH HASN'T BEEN TAKEN CARE OF YET BECAUSE JEEP HASN'T COME UP WITH A REPLACEMENT PART, SO I'M STUCK WITH A RENTAL RENEGADE THAT IS NOWHERE NEAR COMPARABLE TO MY CHEROKEE LIMITED 4WD, FOR AN "UNSPECIFIED AMOUNT OF TIME." MY STEERING COLUMN MAKES A GRINDING NOISE LOUDER THAN A 40 YEAR OLD TRUCK. THE DEALERSHIP TOLD ME THAT IT WAS A NORMAL SOUND. NO VEHICLE I'VE EVER DRIVEN HAS SOUNDED LIKE THIS, ESPECIALLY ONE THAT COST ME $40,000!!!

WHEN AT AN AVERAGE RATE OF SPEED (55MPH) WHILE DRIVING ON A CURVE (THERE IS A BUMP IN THE ROAD AT THE SPOT I AM REFERRING TO), WHEN THE JEEP HITS IT, IT HAS A DEATH WOBBLE IN THE FRONT END!!! CRUISE CONTROL SPEEDS UP ON A VERY SMALL DECLINE IN THE ROAD EVERY TIME USED!!! FROM A STOP, THE CAR HAS A HARD SHIFT WHEN BEGINNING TO PRESS ACCELERATOR!!! HANDS FREE VOICE GETS MY VOICE REQUEST WRONG ALMOST EVERY TIME!!!

I PURCHASED MY VEHICLE THE JEEP 2014 CHEROKEE BECAUSE OF THE EASE OF TOWING THAT THE OWNERS MANUAL IN 2014 AND OTHER SOURCES OTHER SOURCES WE HAD CHECKED INDICATED. THERE WAS NO MENTION IN THE OWNER'S MANUAL OF ANY PROBLEM WITH THE STEERING OF A VEHICLE WHILE BEING FLAT TOWED BEHIND AN RV. THIS WAS THE BEST CHOICE FOR US AS IT WAS THE SIMPLEST VEHICLE IN MOTORHOME DIGESTIVE TOWING VEHICLES. SINCE WE HAVE EXPERIENCED A SEVERE FRONT-END WOBBLE WHILE TOWING. IN 2016 I RECEIVED A CARD IN THE MAIL INDICATING A PART WAS NEEDED ACTUALLY IT SAID TO PUT IN THE OWNERS MANUAL BUT IN READING IT INDICATED A WIRING KIT WAS REQUIRED. EXPLORE THIS ITEM WITH MY DEALER THE FIRST TIME HE DIDN'T KNOW WHAT I WAS TALKING ABOUT THE SECOND TIME I BROUGHT IN A PART NUMBER THAT I HAD FOUND IN THE MOTORHOME MAGAZINE. I GAVE HIM THE PART NUMBER THEY RESEARCHED IT AND FOUND THAT THIS WAS A WIRING KIT REQUIRED FOR FLAT TOWING. MY ASSUMPTION WAS SINCE IT WAS REQUIRED IT WAS SOME SORT OF RECALL. TO MY SURPRISE IT COST ME OVER $500 AND IN CONTACTING CHRYSLER THEY REFUSE TO REIMBURSE ME OR EVEN ACKNOWLEDGE THE ISSUE. EVEN THE 2016 LITERATURE REGARDING FLAT TOWING A JEEP CHEROKEE DID NOT INDICATE THE REQUIREMENT OF A WIRING KIT SO MY ASSUMPTION IS THEY ARE NOT ACKNOWLEDGING THIS PROBLEM. IT IS A SEVERE SAFETY PROBLEM FOR PEOPLE WHO BOUGHT THE VEHICLE FOR FLAT TOWING BEHIND AN RV. I WOULD APPRECIATE YOU LOOKING INTO THIS MATTER AND GETTING BACK TO ME WITH ANY INFORMATION OR RESULTS THAT YOU MAY FIND. REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE ROCKED BACK AND FORTH. THE POWER STEERING SHOOK VIOLENTLY AND SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FLAT TOWING WIRING KIT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE COLLAR BONE. THE CONTACT SUSTAINED INJURIES TO THE SPINE, FACIAL LACERATIONS, AND A FRACTURED VERTEBRAE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

PURCHASED VEHICLE FOR FLAT TOWING BEHIND MOTORHOME. AT SPEED, CAR STEERING IS AFFECTED AND CAUSES CAR TO SHAKE VIOLENTLY AS WELL AS MOTORHOME.CONDITION HAS OCCURRED SEVERAL TIMES WHILE FLAT TOWING VEHICLE. THIS IS A MAJOR SAFETY CONCERN AS IT CAUSES A POTENTIAL LOSS OF CONTROL OF MOTORHOME AT SPEED.

THE TRANSMISSION HAS HAD ISSUES SINCE I GOT THE CAR, THE DEALER HAS DONE SEVERAL SOFTWARE UPDATES BUT NONE COMPLETELY SOLVE THE ISSUE. THE CAR FEELS LIKE IT WOBBLES WHEN IT ACCELERATES FROM A STOP AND THEY CANNOT SEEM TO FIX THIS PROBLEM OR ADMIT THAT THERE IS ONE. ALSO, WHEN YOU TURN THE STEERING WHEEL IT MAKES A GRINDING OR WHINING NOISE AND I HAVE BROUGHT IT BACK TWICE FOR THIS. THEY JUST GREASE THE SYSTEM AND IT STAYS QUIET FOR MAYBE 10 MILES. I'M CONCERNED THAT THIS COULD LEAD TO A MUCH BIGGER ISSUE IN TERMS OF SAFETY IF IT LOSES STEERING TO SOME DEGREE.

TRANSMISSION FAILED WHILE DRIVING AT ABOUT 60 MPH ON A HIGHWAY. LOST POWER, LOST POWER STEERING. COULD BARELY STEER CAR TO THE SIDE OF THE ROAD. TURNED OFF, WAITED, RESTARTED AND IT RAN FINE. SERVICE TRANSMISSION LIGHT CAME ON FOR A WHILE, THEN WENT OFF AFTER ABOUT 50 MILES. THIS HAPPENED FOR THE SECOND TIME ON JUNE 27, 2016. AFTER THE FIRST TIME SEVERAL MONTHS AGO WE TOOK THE VEHICLE TO THE DEALERSHIP FOR A SOFTWARE UPDATE, THIS IS REALLY DANGEROUS. LOSING POWER AND POWER STEERING WHILE TRAVELING DOWN A HIGHWAY AT 60 MPH COULD RESULT IN AN ACCIDENT IF IT HAPPENED IN TRAFFIC. LUCKILY FOR US, TRAFFIC WAS LIGHT SO WE WE ABLE TO GET OFF THE ROAD ON BOTH TIMES THIS HAS HAPPENED. MUST BE A SOFTWARE DEFECT, AS THE ENGINE IS RUNNING FINE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY SHOOK, WHILE BEING TOWED. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN MOTOR HOME WAS TOWING THE CAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSED THE PROBLEM AS THE ELECTRIC POWER STEERING ASSIST WIRING HARNESS AND FUSE HOLDER NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.....UPDATED 07/11/16 *BF AFTER THE STEERING ASSIST WAS INSTALLED, THE COMPUTER SHOWED THE RACK AND PINION HAD BROKEN. UPDATED 07/13/16*LJ UPDATED 07/14/16.*JB *CN

WAS SENT CHRYSLER CSN S13 SAFETY RECALL DUE TO FLAT-TOW ISSUE BEHIND MOTOR HOME. VEHICLE BEGINS TO SWAY L TO R VIOLENTLY IF IT IS MOVED ONTO SHOULDER OR CHANGE IS SURFACE. CHRYSLER TO ADD WIRE HARNESS WHICH KEEPS BATTERY ON DURING TOW TO RE-CENTER STEERING WHEEL. BATTERY IS DEAD IN 3-HOURS IF THIS FIX IS ADDED. VEHICLE WAS SOLD TO US AS TOWABLE PLATFORM AND NOT DISCLOSED OF THESE ISSUES. THIS ISSUE OCCURRED WHILE LEAVING OUR HOME DEVELOPMENT AND TURNING RIGHT LAST OCTOBER 2015. THE VEHICLE CORRECTED ITSELF WHEN STOPPING AND CONTINUING. AFTER READING SEVERAL COMPLAINTS IN FMCA, I'VE DECIDED TO TAKE TO DEALER AND WRITE FORMAL SAFETY COMPLAINT. THIS IS SECOND SAFETY COMPLAINT BEHIND TRANSMISSION ISSUE WHICH WAS CREATED SOME MONTHS AGO. THERE HAVE BEEN SEVERAL RECALLS ON THIS VEHICLE. THIS ISSUE CAN DAMAGE THE VEHICLE AS WELL AS OUR MOTORHOME. SOLUTION FO WIRE HARNESS IS NOT ACCEPTABLE FOR US DUE TO BATTERY FAILURE AND SHOULD NOT BE TO ANY OTHER CUSTOMER PURCHASING THIS VEHICLE (AS ADVERTISED) AS TOW VEHICLE.

ELECTRIC POWER STEERING FAILED SUDDENLY. A COMPLETE LOSS OF POWER STEERING AND STEERING WARNING LIGHT ON THE DASH OCCURRED SIMULTANEOUSLY WHILE DRIVING ON THE HIGHWAY. AFTER STOPPING THE VEHICLE, TURNING OFF THE ENGINE, OPENING THE DOOR TO POWER OFF THE ELECTRONICS, AND RESTARTING THE VEHICLE, THE POWER STEERING SEEMED TO WORK PROPERLY AND THE STEERING WARNING LIGHT ON THE DASH WAS GONE. THE SAME ISSUE OCCURRED TWO ADDITIONAL TIMES WHILE ON A ROAD TRIP AWAY FROM HOME WITH MY FAMILY AT BOTH LOW SPEED AND HIGH SPEED. IT OCCURRED ONCE MORE WHILE MAKING A LEFT TURN OUT OF A PARKING LOT, WHICH CAUSED ME TO NARROWLY MISS HITTING A POLICE OFFICER WHO WAS DIRECTING TRAFFIC, BEFORE I WAS ABLE TO DROP THE VEHICLE OFF AT A DEALERSHIP. AT LOW SPEEDS, IT WAS VERY DIFFICULT TO STEER THE VEHICLE AND IMPOSSIBLE TO TURN AT A LOW ENOUGH RADIUS TO PARK OR MAKE A RIGHT TURN INTO OR OUT OF TRAFFIC. I CONSIDER MYSELF TO BE A VERY STRONG PERSON AND I WAS REQUIRED TO USE A TREMENDOUS AMOUNT OF FORCE USING BOTH HANDS TO CONTROL THE VEHICLE WHILE THE POWER STEERING WAS OUT. IT FELT LIKE I WAS GOING TO BREAK THE STEERING WHEEL OR BEND THE STEERING COLUMN JUST TRYING TO MAKE A RIGHT HAND TURN OUT OF TRAFFIC ON A CITY STREET. I HAVE HAD EXPERIENCE DRIVING WITHOUT HYDRAULIC POWER STEERING IN OLDER VEHICLES, AND I KNOW THAT I WAS REQUIRED TO USE TWO TO THREE TIMES MORE FORCE IN THIS INSTANCE. THE DEALERSHIP TOLD ME THE ELECTRIC POWER STEERING RACK WAS THE CAUSE OF THE VEHICLE'S ISSUE. THIS FAILURE, WHICH OCCURRED EACH TIME WITHOUT WARNING, HAS CAUSED ME TO FEEL UNEASY ABOUT DRIVING THE VEHICLE, ESPECIALLY WITH MY WIFE AND INFANT SON IN THE CAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIR AND HAS BEEN WAITING TO RECEIVE THE NECESSARY REPLACEMENT PART FOR SEVERAL WEEKS. I HAVE BEEN TOLD THAT THE REPLACEMENT ELECTRIC POWER STEERING RACK IS ON BACKORDER.

THERE IS A VIBRATING SOUND COMING FROM THE CENTER OF THE STEERING WHEEL. YOU CAN FEEL IT WHEN TOUCHING THE CENTER OF THE STEERING WHEEL. THE VEHICLE IS IN MOTION WHEN THIS HAPPENS HAVE TAKEN IT IN 4 TIMES TO BE REPAIRED IT STILL IS DOING THE SAME THING. THE TRANSMISSION STOPPED AND WOULD NOT GO AFTER TURNING THE ENGINE OFF AND RESTARTING IT IT WOULD GO BUT LIGHTS STILL ON. HAD IT TOWED TO DEALER.

SINCE WHEN I FIRST FLAT TOWED (JULY 2014) MY 2014 JEEP CHEROKEE BEHIND MY DIESEL PUSHER MOTORHOME THE FRONT WHEELS AND AXLES WILL WOBBLE SIGNIFICANTLY CAUSING SAFETY CONCERNS THAT THE VEHICLE WILL BREAK LOOSE OR RENDER THE VEHICLE NOT DRIVABLE. THIS OCCURS AT ANY SPEED ON UNEVEN ROADS SURFACES. IN ORDER TO STOP THE CAR FROM WOBBLING YOU MUST BRING THE MOTORHOME TO A COMPLETE STOP REGARDLESS IF YOU ARE ON AN INTERSTATE IN HEAVY TRAFFIC, ON A LONG BRIDGE WITH NO SHOULDER, CITY STREETS IN RUSH HOUR TRAFFIC, ON A STEEP MOUNTAIN PASS, ETC. I HAVE TALKED TO JEEP SEVERAL TIMES BUT CANNOT GET ANY ACTION. THEY ACT LIKE I DO NOT KNOW WHAT I AM TALKING ABOUT. THEY NEVER HEARD OF IT. A RECENT ARTICLE IN FEBRUARY 2016 FAMILY MOTOR COACHING SAYS FCA KNOWS ABOUT THE PROBLEM AND HAS A FIX YET WHEN I CALL I GET THE RUN AROUND. ONE PERSON SAID THAT FCA WAS DEVELOPING A KIT THAT OWNERS MAY PURCHASE SOMETIME THIS YEAR. THIS PROBLEM SHOULD BE A RECALL AND PARTS AND INSTALLATION PROVIDED FREE. MY CASE NUMBER AT JEEP IS 28673568. ANOTHER RV SEASON IS STARTING WITH JEEP OWNERS TOWING THERE JEEPS BEHIND THERE MOTORHOME, HOW LONG MUST WE WAIT FOR FIAT CHRYSLER AUTOMOBILES TO RECOGNIZE THIS PROBLEM AND NOTIFY JEEP CHEROKEE OWNERS ABOUT THIS PROBLEM AND HOW FCA IS GOING TO CORRECT THIS PROBLEM. NOTE: REWRITING THE TOWING INSTRUCTIONS WILL NOT STOP THIS PROBLEM.

ON SEVERAL OCCASIONS, OUR JEEP CHEROKEE HAS BEGUN TO "WOBBLE" SEVERELY WHILE BEING FLAT TOWED BEHIND OUR MOTORHOME. THIS OCCURRED THREE TIMES ON A RECENT 2,000 MILE TRIP. THE "WOBBLE" IS SO SEVERE THAT WE HAVE TO BRING THE MOTORHOME TO A COMPLETE STOP BEFORE THE CAR BEGINS TO TRACK NORMALLY. WE HAVE HAD IT HAPPEN WHEN WE RAN OVER A PARTICULARLY ROUGH EXPANSION JOINT ON THE INTERSTATE. GOING FROM 65 MPH TO A COMPLETE STOP ON A BUSY INTERSTATE IS EXTREMELY DANGEROUS. ANOTHER EXAMPLE OF IT BEING VERY DANGEROUS IS WHEN THE "WOBBLE", OCCURS WHEN WE ARE IN A CONSTRUCTION ZONE WHERE THERE ARE ROUGH ROADS. COMING TO A COMPLETE STOP IN HEAVY TRAFFIC IN A CONSTRUCTION ZONE ALSO CREATES A SITUATION THAT CAN CAUSE AN ACCIDENT. WE PULL THE JEEP BEHIND A 40' 2013 NEWMAR DUTCH STAR. OUR TOW BAR IS A BLUE OX AVAIL 10,000 LB TOW BAR. WE KEEP THE MOTORHOME AND TOW BAR IN GOOD CONDITION AND I DON'T BELIEVE OUR EQUIPMENT IS THE CAUSE OF THE "WOBBLE". WE HAVE CONTACTED JEEP ON TWO OCCASIONS AND HAVE BEEN TOLD THEY ARE AWARE OF THE SITUATION AND THAT THEY HAVE A "FIX" FOR IT. I HAVE TRIED TO PROCURE THE "FIX" FROM JEEP BUT I HAVE BEEN UNABLE TO DO SO. I AM ASKING NHTSA TO FORCE JEEP TO IMMEDIATELY RELEASE THE "FIX" FOR THE WOBBLE ISSUE IMMEDIATELY AT NO CHARGE . MY WIFE AND I ARE LEAVING ON TWO TRIPS, ONE THE LAST OF APRIL AND ONE IN THE MIDDLE OF MAY THAT WILL TOTAL NEARLY 10,000 MILES. WE WANT TO GET THE REPAIR COMPLETED PRIOR TO OUR LEAVING DUE TO THE SAFETY CONCERNS. JEEP WAS MADE AWARE OF THIS BY THE FAMILY MOTORCOACH ASSOCIATION SEVERAL MONTHS AGO AND REPORTED THE PROBLEM IN THEIR JANUARY 2016 MAGAZINE. I FEEL JEEP HAS HAD AMPLE TIME TO PREPARE AND DISTRIBUTE INFORMATION AND PARTS TO REPAIR THIS PROBLEM.

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE VEHICLE VEERED TO THE LEFT WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT. AS A RESULT, THE VEHICLE CRASHED INTO A FIELD AND CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND RIGHT LEG THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 27,000.

AT FOUR DIFFERENT RANDOM OCCASIONS VEHICLE WILL DISENGAGE THE TRANSMISSION WHILE IN DRIVE AND BECOME UNCONTROLLABLE ONLY THING RESPONSIVE ARE THE BRAKES. THE POWER STEERING WILL GO OUT AS WELL AND THE VEHICLE TRANSMISSION LIGHT AND PARKING LIGHT WILL APPEAR ON THE GAUGE DISPLAY. AFTER PULLING OVER ON THE HIGHWAY AND LETTING THE VEHICLE SIT OFF FOR 5 MINUTES, I WOULD THEN RESTART THE VEHICLE AND STILL GET A INDICATOR STATING TO PUT THE VEHICLE IN PARK WHEN IT IS ALREADY IN PARK. AFTERWARDS VEHICLE INDICATOR LIGHTS WOULD GO AWAY AFTER A FEW RESTARTS AND ONCE PUT IN DRIVE GEARS WOULD SHIFT ROUGHLY. AFTER MULTIPLE TIMES OF TURNING THE VEHICLE ON AND OFF THINGS WILL RETURN TO NORMAL BUT AS STATED BEFORE I HAVE NO CLUE WHAT TRIGGERS THE TRANSMISSION TO DISENGAGE. IT HAS HAPPENED TO ME WHILE DRIVING THROUGH THE CITY AND HIGHWAY GOING AT DIFFERENT SPEEDS.

IN COOLER AND COLD TEMPERATURES THE STEERING MAKES A GRINDING AND DRAGGING NOISE WHEN TURNING THE STEERING WHEEL BOTH RIGHT AND LEFT. THE CHRYSLER DEALERS HAVE A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM BUT WHEN THE STRUT IS LUBRICATED THE PROBLEM REAPPEARS IN A WEEK OR NEVER GOES AWAY AT ALL. THE SERVICE TECHNICIANS ACT LIKE THIS IS NOT A PROBLEM, BUT THIS TYPE IS ISSUE DOES NOT GO AWAY, IT JUST GETS WORSE. MAYBE THE STRUT MOUNTING BUSHINGS ALSO NEED TO BE REPLACED OR THE STRUTS THEMSELVES MAY NEED TO BE REPLACED ON A PROPER VEHICLE RECALL BY YOUR AGENCY. THIS NOISE HAPPENS WITH THE VEHICLE BOTH STATIONARY AND MOVING UNTIL WARM UP OCCURS AFTER DRIVING FOR 5 MINUTES OR 4 MILES. THIS HAPPENED WHEN THE CAR WAS BRAND NEW AND EVERY COLD SPELL SINCE.

ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. PURCHASED VEHICLE MAY 8 2014 INCIDENT DATES MAY 9 , 2014 BAKE & RADIO COMPLAINT MAY 12, 2014 BRAKE COMPLAINT SEPT 5, 2014 RADIO COMPLAINT SEPT 9, 2014 RADIO REPLACED SEPT 11,2014 RADIO COMPLAINT 4/6/15 COMPLAINT OVER JERKING VEHICLE 7/21/15 INSTALLED NEW TRANSMISSION / INSTALLED NEW DOOR HANDLE LATCH FOR TRUNK 12/5/15 JERKING SUV TWICE 2 STOPS DRIVING 12/7/15 RETURNED TO DEALERSHIP

WHILE DRIVING HOME FROM WORK THE VEHICLE JERKED AND THE TRANSMISSION SERVICE LIGHT CAME ON. ONCE THE LIGHT CAME ON THE VEHICLE WOULD NOT DRIVE FASTER THAN 10 MPH AND THE RPM WERE AT LIKE 4000. THE TRANSMISSION HAS BEEN WEIRD SINCE DAY ONE. I BROUGHT THE VEHICLE IN AND THEY REPROGRAMMED THE COMPUTER. IT STILL ACTED FUNNY AFTER THE REPROGRAMMING. THERE WERE TIMES I WOULD BE TRAVELING ON THE HIGHWAY AND WOULD LOSE ANY SORT OF ACCELERATING WHEN THE GAS PEDAL WAS PRESSED. IT WOULD THEN KICK IN ALL OF A SUDDEN. ALL THE ISSUES REGARDING THE TRANSMISSION AND ITS SHIFTING HARD WERE TOLD TO THE SERVICE TECH AND I WAS TOLD THEY COULDN'T FIND THE PROBLEM. ALSO THE FRONT END STEERING LINKAGE MAKES VERY LOUD NOISES WHEN TURNING THE WHEEL FROM LEFT OR RIGHT. THIS WAS ALSO EXPLAINED TO THE TECH WHO SAID HE COULDN'T FIND THE ISSUE. YET THE TRUCK STILL MAKES THE NOISES ANYTIME IT DOES IT. THIS IS NOT SOMETHING YOU EXPECT TO DEAL WITH AFTER PURCHASING A NEW VEHICLE WHICH IS NOT 2 YEARS OLD. ESPECIALLY IT IS THE REASON I BOUGHT THIS SO I WOULDN'T HAVE TO WORRY ABOUT SPENDING MONEY ON AN OLD CAR AND FOR DEPENDABILITY.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE FLAT TOWING THE VEHICLE WITH THE RV AND DRIVING OVER VERY ROUGH TERRAIN AT 25 MPH, THE JEEP WOULD WOBBLE OUT OF CONTROL. AS A RESULT, THE CONTACT WOULD LOSE CONTROL OF THE RV. WHEN THE FAILURE OCCURRED, THE CONTACT WOULD HAVE TO PULL TO THE SIDE OF THE ROAD TO CORRECT THE FAILURE. WHEN THE VEHICLE WAS RESTARTED AFTER IT HAD BEEN TOWED, THE STABILITY CONTROL AND STEERING WARNING LIGHTS WOULD ILLUMINATE. THE MANUFACTURER AND DEALER WERE CONTACTED ABOUT THE FAILURE, BUT WERE UNABLE TO RESOLVE THE FAILURE. THE FAILURE MILEAGE WAS 290,006. UPDATED 01/20/16*LJ *TR

ON 10/18/2015, WHILE FLAT TOWING MY 2014 JEEP CHEROKEE AT APPROXIMATELY 60 MPH ON I-5 NEAR SAN CLEMENTE, CA BEHIND OUR RV, WE SUDDENLY EXPERIENCED A VIOLENT SIDE TO SIDE SWERVING SENSATION. WHILE WORKING TO CONTROL THE RV, I VIEWED VIA THE REAR CAMERA, THE CHEROKEE ROCKING SIDE TO SIDE, VIOLENTLY SHAKING THE RV. THE 2014 JEEP CHEROKEE IS SPECIFICALLY DESIGNED TO BE FLAT TOWED BEHIND THE RV, AND WAS CONNECTED TO THE RV WITH A BLUE-OX TOWING SYSTEM. I HAD PREVIOUSLY TOWED THE JEEP CHEROKEE APPROXIMATELY 14,000 MILES PRIOR TO THIS EVENT WITH NO PROBLEMS. THE VIOLENT SWAYING CONTINUED THROUGH THE BRAKING PROCESS, AND DID NOT CEASE UNTIL THE VEHICLE CAME TO A COMPLETE STOP. AFTER STOPPING ON I-5, A PRELIMINARY INVESTIGATION DID NOT IDENTIFY AN OBVIOUS CAUSE SUCH AS A FLAT/SOFT TIRE ON THE RV OR JEEP, LOOSE OR DAMAGED TOW BAR. I SLOWLY EXITED THE INTERSTATE AND PARKED IN A SAFE LOCATION FOR A CLOSER INSPECTION. TURNING THE JEEP'S IGNITION TO "ON" WITHOUT STARTING, I NOTICED MY CHECK ENGINE LIGHT AND ELECTRONIC STABILITYCONTROL LIGHT WERE ILLUMINATED. AFTER CHECKING VARIOUS RV FORUMS, I DISCOVERED THAT OTHERS WITH 2014 JEEP CHEROKEES HAD EXPERIENCED THE SAME ISSUE WHICH SEEMS TO RESOLVE ITSELF AFTER STOPPING THE VEHICLE. I CONTINUED ON MY JOURNEY WITHOUT ANY ADDITIONAL PROBLEMS AND THE WARNING LIGHTS ON MY DASH RESET WITHIN A DAY OR SO. IT APPEARS TO BE A UNIQUE PROBLEM TO 2014 JEEP CHEROKEES ACCORDING TO VARIOUS RV FORUMS. MY 2014 JEEP CHEROKEE IS EQUIPPED WITH THE ACTIVE DRIVE II TRANSMISSION SPECIFICALLY DESIGNED FOR FLAT TOWING BEHIND MY RV.

EXPERIENCED AN UNCONTROLLABLE CAR WOBBLE PROBLEM THREE TIMES, WHILE FLAT TOWING OUR 2014 JEEP CHEROKEE BEHIND OUR MOTOR HOME IN SEPTEMBER ON TRIP FROM WYOMING TO MICHIGAN. AN IRREGULARITY IN THE HIGHWAY INITIATES A VIOLENT SIDE TO SIDE WOBBLE OF THE ENTIRE VEHICLE WHICH APPEARS TO ATTAIN A NATURAL FREQUENCY THAT REQUIRES BRING THE VEHICLE TO A COMPLETE HALT TO STOP THE OSCILLATING. THE THIRD TIME THIS OCCURRED WAS LIFE THREATENING ON I-80 SOUTH OF CHICAGO AT RUSH HOUR WITH FIVE LANES OF TRAFFIC AT 60 PLUS MPH. LUCKILY, I WAS IN THE OUTSIDE LANE WHERE I COULD GET MY RIG OFF TO THE SHOULDER AND STOPPED. THIS IS A MAJOR SAFETY ISSUE WHICH OTHER PEOPLE ARE EXPERIENCING WITH THE NEW JEEP CHEROKEE. EVEN THOUGH CHRYSLER SPECIFICALLY DESIGNED THE NEW JEEP CHEROKEE TO BE FLAT TOWED BEHIND A MOTORHOME, AND WAS ONE OF THE MAIN REASONS I BOUGHT THE VEHICLE, THE UNPREDICTABLE DANGER THE WOBBLE PROHIBITS FLAT TOWING. A FAST GROWING NUMBER OF CONSUMERS WHO EXPERIENCING THE SAME PROBLEM NEED ASSISTANCE FROM CHRYSLER ON HOW TO REMEDY THIS PROBLEM. PLEASE INSTIGATE AN INVESTIGATION INTO THIS ISSUE WITH CHRYSLER AS THERE HAS BEEN NO ACKNOWLEDGEMENT OF THE PROBLEM ON THEIR PART. WE HAVE OUR TRAVEL PLANS ON HOLD UNTIL WE CAN HAVE A REMEDY TO THE PROBLEM.

I WAS DRIVING MY MOTOR HOME IN EXTREMELY HEAVY WINDS AT THE TIME AND THE MOTOR HOME AND MY JEEP 2014 LATITUDE (4 CYLINDER) WITH ACTIVE DRIVE II STARTED TO SWAY RATHER VIOLENTLY SIDE TO SIDE. I WAS GOING ABOUT 55 MPH AT THE TIME. REALLY DID NOT KNOW WHAT WAS HAPPENING BUT BOTH THE RV AND CHEROKEE WERE SWAYING VIOLENTLY. I COULD SEE THE CHEROKEE IN MY REAR VIEW CAMERA. I THOUGHT MAYBE I HAD BLOWN A TIRE ON THE RV OR SUFFERED A MAJOR SUSPENSION PROBLEM ON THE RV. WAS REALLY DIFFICULT TO CONTROL THE RV AND COULD HAVE REALLY RESULTED IN A MAJOR ACCIDENT. FORTUNATELY I WAS ABLE TO SLOW DOWN AND GET STOPPED WITHOUT HAVING AN ACCIDENT. OF COURSE I GOT OUT AND CHECKED EVERYTHING IMAGINABLE BUT COULD NOT FIND ONE THING THAT MAY HAVE CAUSED THE PROBLEM. I CONTINUED OUR TRIP WITHOUT FURTHER INCIDENT BUT TO THIS DAY I AM PERPLEXED AS TO WHAT CAUSED THE VIOLENT SWAYING. THE ONLY POSSIBLE REASON I CAN EVEN IMAGINE IS THE STRONG WINDS AT THE TIME. HOWEVER, THAT IS SIMPLY A GUESS AND AS STATED EARLIER I REALLY DO NOT A VALID AND SCIENTIFIC REASON FOR THE SWAYING. I CAN HOWEVER SAY WITH ABSOLUTE CERTAINTY THAT THE INCIDENT WAS VERY, VERY FRIGHTENING AND EASILY COULD HAVE RESULTED IN A MAJOR CATASTROPHE. WOULD LOVE TO KNOW THE REASON SO IT COULD BE CORRECTED. PLEASE NOT THAT THIS HAS HAPPENED ONLY ONCE.

THIS IS THE THIRD INCIDENT IN WHICH THE COMPUTER OF THE JEEP CHEROKEE HAS MALFUNCTIONED. I HAD IT SERVICED FOR THE SECOND TIME JUST TWO WEEKS PRIOR TO THIS INCIDENT FOR THE CHECK ENGINE LIGHT TURNING ON AND THEN THE TRANSMISSION FAILED. IN THIS PARTICULAR ACCIDENT, THE SCREEN FROZE, MY PHONE WAS CHARGING AND WHEN THE SCREEN FROZE MY PHONE WAS POWERED OFF ALONG WITH THE CHARGING PORT, AND THEN WHEN I WENT TO BRAKE DUE TO IT BEING A RED LIGHT AND CAR IN FRONT OF ME THE BRAKES AND STEERING WHEEL LOCKED ON ME AND I WAS UNABLE TO BRAKE OR SWITCH LANES. A SERVICE LIGHT FLASHED AT ME WHEN EVERYTHING FROZE BUT THEN DISAPPEARED. OF COURSE, AFTER THE CAR HAD BEEN OFF AND TURNED BACK ON, THERE WERE NO ISSUES. THIS IS NOT THE FIRST TIME THE CAR HAS FROZEN ON ME. I'M UNSURE OF THE BETTER TERM TO DESCRIBE THIS. BUT THIS TIME RESULTED IN AN ACCIDENT WHICH WAS NOT IN MY CONTROL DUE TO MY BRAKES AND STEERING WHEEL LOCKING. I WAS TOLD TWO WEEKS AGO MY CAR WAS UP TO DATE ON ALL SERVICE ISSUES. APPARENTLY THIS WAS INCORRECT AND NEEDS TO BE ADDRESSED WITH JEEP. I ALSO HAVE YET TO RECEIVE ANY SAFETY RECALLS REGARDING THE KNOWN TRANSMISSION ISSUE AND THE BRAKE HACK DUE TO THE 3G AND UCONNECT COMPUTER SYSTEMS. THIS IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED AND FIXED.

2014 JEEP CHEROKEE. SERVICE TRANSMISSION MESSAGE COMES ON SCREEN, TRANSMISSION MAKE LOUD NOISE, ENGINE SHUTS DOWN. HARD TO CONTROL VEHICLE. ALMOST CRASHED. DEALER SAYS TRANSMISSION FAULTY. SECOND TIME THIS HAPPENED

SHORTLY AFTER STARTING OUR 1500 MILE TRIP ON JULY 14 CROSSING A BRIDGE THE MONACO DIESEL PUSHER MOTORHOME TOWING A 2014 JEEP CHEROKEE 4X4 LATITUDE WITH ACTIVE DRIVE II SHOOK BADLY FRONT-TO-BACK AND SIDE-TO-SIDE AND WOULD NOT STOP UNTIL I PULLED OVER TO THE SIDE OF THE ROAD. NORMALLY A BUMP WILL CAUSE THE MH TO SHAKE FRONT-TO-BACK MOMENTARILY. I GOT OUT AND CHECKED AROUND AND UNDER BOTH VEHICLES AND FOUND NOTHING AMISS. GOT IN AND HEADED ON OUR TRIP. A COUPLE OF TIMES THAT DAY THE MH SHOOK WHEN HITTING A BUMP BUT NOT AS VIOLENTLY AS EARLIER. NO MORE SHAKING ON THE TRIP AND NO APPARENT DAMAGE. THE JEEP HAD BEEN DISENGAGED AND REENGAGED FROM THE MOTORHOME A COUPLE OF TIMES WITH NO SIGN OF DAMAGE. WE TRAVELED FROM BRYCE CANYON NATIONAL PARK TO CAPITAL REEF NP ON 20 JULY OVER A CURVY, HILLY HIGHWAY. AT CAPITOL REEF WE DISCONNECTED THE JEEP AND FOUND THE PASSENGER SIDE TOW BAR/TAB HAD DAMAGED THE SHROUD IN THE FRONT OF THE JEEP. WE DROVE THE MH AND JEEP SEPARATELY TO MOAB, UT FOR REPAIRS. WHEN THE MECHANIC REMOVED THE LOWER FRONT SHROUD ON THE JEEP AND INSPECTED THE DAMAGE HE FOUND THE WELDS ON THE JEEP ALUMINUM BRACKET THAT THE TOW-BAR BASE-PLATE WAS FASTENED TO WERE BROKEN ON THE PASSENGER SIDE AND CRACKED ON THE DRIVER'S SIDE. WE CONTINUED DRIVING BOTH SEPARATELY TO OUR HOME.

TRANSMISSION SHIFTING PROBLEMS CAUSING HESITATION AND/OR FORWARD LURCHING, HIGH ENGINE REVVING, FRONT END WHEEL HOP. ALL WARRANT A HUGE SAFETY CONCERN. VEHICLE HAS BEEN IN FOR SERVICE 13 TIMES OVER THE LAST 14 MONTHS AND HAS STILL NOT BEEN REPAIRED. SEVERAL STAR CASES OPENED WITH NO RESOLUTION. ALL CONCERNS CONFIRMED BY TECHNICIAN TEST DRIVE ON 6 DIFFERENT OCCASIONS AND HAS CURRENTLY BEEN IN THE SHOP FOR FIVE DAYS.

UPON ACCELERATION BEFORE REACHING 30 MPH THE WHEELS WOBBLE, TO THE POINT OF TIRES SHAKING. THIS IS AN ONGOING PROBLEM. A STAR CASE WAS OPENED WITH CHRYSLER IN AUGUST 2014 FOR A SOLUTION TO THIS ONGOING PROBLEM. HAVE HAD IT INTO THE DEALERSHIP(FRONT AXLES BEING REPLACED) ON SEVERAL OCCASIONS BUT STILL NO FIX FOR THE PROBLEM A YEAR LATER. IT HAS GOTTEN TO THE POINT WHERE I AM FEELING UNSAFE DRIVING THIS VEHICLE. UPDATE 9/15/15*CW UPDATED 12/13/2017*CN

I HAVE RECENTLY EXPERIENCED VIOLENT SHAKING OF MY 2014 JEEP CHEROKEE BEING FLAT TOWED BEHIND MY MOTOR HOME. IT HAS HAPPENED TWICE ON THE SAME DAY. VERY SCARY SITUATION. THIS AFTER SEVERAL THOUSAND MILES OF TROUBLE-FREE TOWING. THE FIRST TIME WAS OVER AN UNEVEN PATCH OF REPAIRED ROAD. THE SECOND OCCURRENCE JUST HAPPENED OUT OF THE BLUE. I HAD TO BRING THE RIG TO A COMPLETE STOP TO ELIMINATE THE ROCKING/WOBBLING MOTION OF THE JEEP, WHICH WAS CLEARLY VISIBLE TO ME IN THE REAR VIEW CAMERA. JEEP DEALER WON'T ACKNOWLEDGE THE PROBLEM BECAUSE THEY ARE UNABLE TO DUPLICATE THE ISSUE. MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE FROM DIFFERENT OWNERS SHOULD SUFFICE. THE NEED TO BRING A LARGE RV TO A COMPLETE STOP IN ORDER TO ELIMINATE THE WOBBLING IS A SERIOUS SAFETY PROBLEM, ESPECIALLY WHILE DRIVING ON BUSY HIGHWAYS. THIS DEFICIENCY IN THE JEEP IS SIMPLY A BAD ACCIDENT WAITING TO HAPPEN DEALER SAYS THEY NEED TO BE ABLE TO DUPLICATE THE PROBLEM. ENOUGH OWNERS HAVE HAD THIS PROBLEM AND THEIR SEPARATE COMPLAINTS HAVE DUPLICATED THE PROBLEM MANY TIMES OVER. JEEP NEEDS TO LOOK INTO THIS IMMEDIATELY BEFORE IT CAUSES MULTIPLE SERIOUS ACCIDENTS. UPDATED 9/25/15 *LN ...VIDEO AVAILABLE

WHEN TOWING THE 2014 JEEP CHEROKEE BEHIND MY RV AND DRIVING OVER ROUGH ROAD SURFACES, RUTTED ROAD SURFACES OR UNEVEN RAILROAD CROSSINGS, THE STEERING AXLE STARTS TO OSCILLATE AND SHAKES THE RV AND JEEP VIOLENTLY. THE ONLY WAY TO STOP THE OSCILLATION IS TO COME TO A COMPLETE STOP. THIS IS VERY UNSAFE WHEN OPERATING ON FREEWAYS OR STATE HIGHWAYS. I HAVE (1) HAD THE RV INSPECTED AND (2) PURCHASED A NEW TOW BAR WITH AN IMMOBILIZER KIT (FACTORY INSTALLED) AND HAD THE JEEP CHEROKEE (3) ALIGNED (COMPUTERIZED). I BELIEVE THAT THE PROBLEM IS CENTERED AROUND THE 2014 REDESIGNED MODEL IN WHICH JEEP UTILIZES A RACK AND PINION STEERING SYSTEM THAT PERMITS THE STEERING AXLE TO OSCILLATE WHILE BEING TOWED IN ALL WHEEL NEUTRAL. THE 2014 JEEP CHEROKEE IS THE 3RD JEEP THAT I HAVE TOWED BEHIND A RV. THE PRIOR JEEPS WERE BOTH JEEP GRAND CHEROKEES (2007 AND 2012) AND I NEVER EXPERIENCED THIS PROBLEM WITH EITHER ONE. THE OSCILLATING PROBLEM BEGAN WITH THE REDESIGNED 2014 MODEL. I HAVE HAD THE JEEP INSPECTED AT SEVERAL JEEP DEALERSHIPS AND HAVE BEEN TOLD THAT THEY CAN NOT DUPLICATE THE CONCERN AND COULD NOT FIND A CAUSE OF THE CONCERN BY ROAD TESTING THE JEEP. THE ROAD TEST ULTILIZED CONSISTED OF TEST DRIVING THE JEEP. THE OSCILLATING ISSUE IS NOT WHILE "DRIVING" THE JEEP - IT IS WHILE "TOWING" THE JEEP IN ALL WHEEL NEUTRAL.

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE WOBBLES AND SWAYS WHEN FLAT TOWING BEHIND CONSUMERS MOTOR HOME AND PARKING BRAKE ISSUES. *SMD THE CONSUMER STATED THE WOBBLING OR SWAYING OCCURRED WHEN A ROUGH SPOT WAS HIT IN THE ROAD. THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. IT WAS AN INTERMITTENT PROBLEM AND CAN NOT ALWAYS BE DUPLICATED. *JB...UPDATED 03-10-16 *BF UPDATED 11/01/2017*CN

WHILE IN MOTION, THE CAR STALLED. THE CAR WOULD NOT THEN SHIFT TO ANY GEAR. AFTER CONTINUOUSLY TRYING TO SHIFT GEARS, THE CAR WOULD JUMP FROM PARK TO DRIVE. LITERALLY JUMP. I HAD TO DRIVE HOME (A FEW BLOCKS) WITH MY HAZARDS ON PRAYING ALL THE WAY. I CALLED HUNTINGTON BEACH JEEP FIRST THING IN THE MORNING. THEY TOWED THE CAR TO THE SERVICE DEPT. I WAS TOLD THE TRANSMISSION WOULD BE FIXED. I TRIED TO UPGRADE OUT OF THE SHOTTY CHEROKEE TO A GRAND CHEROKEE FOR SAFETY REASONS BUT THE DEALER WOULD NOT FORGIVE THE NEGATIVE EQUITY IN THE CAR AS WE'VE HAD IT FOR A YEAR. HE INSISTED WE PUT MORE MONEY DOWN AND HAVE A CAR PAYMENT OF $600-700 DOLLARS. WE REFUSED. WE FEEL JEEP DOES NOT CARE ABOUT THE SAFETY BUT ONLY THE NUMBER OF CARS THEY SELL EACH MONTH WHICH IS A SAME. THANK GOD WE DIDN'T HAVE A CAR ACCIDENT AS THEY MY FAMILY WOULD BE PLANNING A FUNERAL. MAYBE THAT IS WHAT IT WILL TAKE.

TOWING THE JEEP 4 WHEELS DOWN BEHIND MY 38' DIESEL PUSHER MOTORHOME, THE JEEP STARTED JERKING BACK AND FORTH QUITE VIOLENTLY, ENOUGH TO CAUSE A SERIOUS SHAKING IN THE REAR OF THE 30,000 LB. MOTORHOME. BROUGHT THE VEHICLE(S) TO AN IMMEDIATE STOP, CHECKED BOTH VEHICLES CAREFULLY, AND COULD FIND NO CAUSE. CONTINUED ON WITH NO SHAKING OR PROBLEM. ABOUT FOUR HUNDRED MILES FURTHER, AFTER A 90 DEGREE TURN AT LESS THAN TEN MPH, IT DID IT AGAIN. ONCE MORE I BROUGHT THE RIG TO A COMPLETE STOP, AND THEN CONTINUED WITH NO SHAKING. ON MY 5000 MILE TRIP THIS OCCURRED APPROXIMATELY SEVEN TIMES. THE ONLY APPARENT COMMONALITY WAS THAT IN MOST CASES THE JEEP HAD GONE OVER A ROUGH PATCH (RAILROAD TRACK. RAISED BUMP IN ROAD, TOWED OVER A CURB) AND MOST EVENTS OCCURRED AT SPEEDS UNDER 30 MPH. I HAVE FOUND THERE ARE OTHERS OTHERS TOWING THE NEW STYLE JEEP CHEROKEE WHO ARE EXPERIENCING THE SAME PROBLEM. I AM NOT NEW TO TOWING; I HAVE TOWED OTHER JEEPS OVER 200,000 MILES WITH NO PROBLEM. I TRULY BELIEVE THERE IS A FAULT WITH THIS VEHICLE.

NOTE: THIS ISSUE IS WITH THE 2014 JEEP GRAND CHEROKEE ECODIESEL ENGINE: ON THE 1ST OCCURRENCE, AFTER MERGING ON HIGHWAY WITH 4 PASSENGERS, AT APPROXIMATELY 55-60 MPG, VEHICLE BEGAN TO VIOLENTLY SHUDDER/VIBRATE, WITH SHUDDERING STEERING WHEEL DIFFICULT TO CONTROL. SHUDDERING STOPPED WHEN REMOVING FOOT FROM ACCELERATOR, AND STARTED SHUDDERING AGAIN WHEN I BEGAN ACCELERATING. IT HAPPENED SEVERAL MORE TIMES ON THE WAY HOME, AND HAS CONTINUED TO VIBRATE/SHUDDER INTERMITTENTLY EVERY DAY SINCE. IT SEEMS TO PRIMARILY HAPPEN AROUND 7TH/8TH GEAR AT 55-60MPH, BUT HAS ALSO HAPPENED GOING AROUND 40MPH. RESEARCH SHOWS THIS IS A COMMON PROBLEM WITH THE 2014 ECODIESEL ENGINE, AND COULD VERY EASILY CAUSE A FATAL ACCIDENT.

DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR

WE LEASED THIS CAR IN 3/14 WITH THE THOUGHT OF PROBLEM FREE DRIVING. THE FIRST WEEK WE FELT AS THOUGH THE CAR WAS HOPPING WHEN SHIFTING. THEN THE STEERING WHEEL WOULD SQUEAK WHEN YOU TURNED IT (FOUND THAT ODD). TOOK IT BACK TO DEALER THEY DID A FLASH CHANGE BUT DID NOT ROAD TEST IT. THEY SAID WE NEED STRUTS AND THEY ARE ON BACK ORDER TILL WHO KNOWS WHEN. SO NOW WE SET HERE AFRAID TO DRIVE IT BUT STILL HAVE TO MAKE PAYMENTS. I AM A 68 YEAR OLD WOMEN WHO DOES NOT WANT TO DRIVE A YEAR OLD CAR. OH BTW THE CAR STILL DOES HOP WHEN IT SHIFTS. CAN ANYONE POINT ME IN THE RIGHT DIRECTION TO TURN THIS CAR IN? *TR

I DO NOT KNOW IF THIS IS A SAFETY ISSUE BUT I AM CONCERNED. MY JEEP HAS BEEN IN TWICE TO THE DEALER FOR NOISY STEERING AND I AM SCHEDULED TO TAKE IT IN AGAIN THIS WEEK FOR THE SAME ISSUE. THE DEALER HAS BEEN UNABLE TO REPAIR IT. IT IS CONTINUING TO MAKE NOISE. THE NOISE IS WORSE WHEN THE WEATHER IS COLD OUTSIDE. I HAVE NOTICED THAT OTHERS ON THE INTERNET HAVE COMPLAINED OF THIS SAME ISSUE WITH THIS NEW MODEL OF JEEP CHEROKEE. *TR

BOUGHT A $55,000 JEEP. GOT A CALL FROM THE DEALERSHIP ATLANTIC CHRYSLER IN NORTHFIELD NJ 10 DAYS LATER TO SCHEDULE FOR A SERVICE RECALL ON THE STEERING. THEY LET IT LEAVE THE SHOWROOM KNOWING THERE WAS A RECALL IN AFFECT. SAW THE STORY ABOUT THIS ON GMA THIS AM, WANTED TO REPORT, NOT RIGHT AT ALL! *TR

THIS IS THE 3RD TIME IT HAPPENED. MY PREVIOUS ODI # 16038484. WHILE DRIVING OUT OF THE PARKING LOT THE CAR JUST STOPPED AND THE CAR SCREEN HAS A MESSAGE TO SHIFT THE GEAR. I DID THAT AND THE CAR SHAKES/JITTER. THE PARKING ATTENDANT HELPED ME TO PUSH THE CAR ON THE SIDE.

AGAIN, I JUST GOT BACK THE CAR FROM THE DEALERSHIP AT AROUND 4PM (12/3). THE WORK ORDER SAYS THAT THEY HAVE CHANGED/REPLACED THE ADAPTION PART OF THE CAR TO RE-LEARN TO DRIVE. SO, I DROVE IT HOME. AROUND 510PM, IN THE MIDDLE OF THE RAIN THE CAR STOPPED AGAIN. LUCKILY AGAIN, THAT IM NOT IN THE FREEWAY.THE SAME THING, THE CAR STOPPED AND THE DASHBOARD GAVE ME A MESSAGE TO SHIFT GEAR AND THE CAR STARTED TO SHAKE/JITTER. I CALLED THE TOW TRUCK AND THEY TOWED IT AGAIN TO THE GLENDALE DEALERSHIP. THIS IS THE 4TH TIME THAT IT HAPPEN, WITH THE SAME PROBLEM. I AM RISKING MY LIFE AND MY FAMILY'S LIFE. PLEASE HELP! *TR

THE OWNER OF A 2014 JEEP CHEROKEE LATITUDE PURCHASED THIS VEHICLE IN MAY OF 2014. WITHIN 3 MONTHS I NOTICED HAVING PROBLEMS WITH THE DASH BOARD WITH LIGHTS OR INSTRUMENT CLUSTER NOT COMING ON WHEN VEHICLE IS STARTED. I FIGURED IT WAS A FUSE AND DID NOT IMMEDIATELY HAVE A CONCERN, BUT THIS HAS OCCURRED AT LEAST THREE TIMES. I TAKE THE CAR TO THE DEALER AND REPORTED GRINDING NOISE WHEN I TURN STEERING WHEEL, DASH LIGHTS GOING OUT, AND CONCERN OF NOT RECEIVING THE GAS MILEAGE THAT I SHOULD BE RECEIVING. THE DEALER AT JEEP CHRYSLER AT LOCAL STATE DIAGNOSED AS THE RACK AND PINION AND NEEDED TO BE REPLACED. I TRAVEL OUT OF STATE AND DURING MY VISIT THE DASH BOARD LIGHTS ARE OUT AGAIN AND DISABLES ME NOT TO SEE HOW FAST I AM GOING OR HOW MUCH GAS IS IN THE CAR. I TAKE THE CAR TO THE DEALER AND THE DEALER REPORTS IT'S THE INSTRUMENT CLUSTER. *JS

WHILE DRIVING THE STEERING WHEEL GOT LOCKED ALL OF SUDDEN. FORTUNATELY I WAS NOT ON HIGH WAY AND THE BRAKE WAS WORKING AT THAT TIME, OTHERWISE I WOULD NOT BE ABLE TO TYPE HERE OR I WOULD HAVE KILLED SOMEONE ELSE. *TR

#1-CAR JERKS ITSELF OUT OF LANE VERY HEAVILY TO THE LEFT, ALMOST TURNS ITSELF LEFT ON IT'S OWN WHEN LANE SENSE IS TURNED ON BUT NOT SENSING THE LANE (WHITE INDICATION LIGHT). CAR DOES NOT JERK LEFT WHEN LANE SENSE IS SESING THE LANE PROPERLY (GREEN INDICATION LIGHT). #2-PARK SENSE FLASHES ON THE SCREEN 5-6 TIMES WHILE I?M DRIVING. IT THINKS I?M PARKING WHILE DRIVING THE CAR OR SLOWING THE CAR DOWN INTO A TURN LANE. IT LITERALLY DISPLAYS THE DIAGRAM OF CAR WITH YELLOW BARS SHOWING HOW CLOSE I AM TO SOMETHING WHILE DRIVING OR WAITING IN A TURN LANE, HOWEVER, THERE WERE NO CARS OR OBSTACLES AHEAD OF ME, NOR AM I PARKING. AT ONE POINT I WAS PULLING THE CAR LEFT INTO THE LEFT HAND LANE TO TURN INTO MY NEIGHBORHOOD. I WAS NOT AT A FULL STOP, BUT ALMOST, IN THE LEFT-HAND TURN LANE. PARK SENSE FLASHED 5 TIMES ON AND OFF EACH TIME A CAR PASSED ME IN THE OTHER DIRECTION. #3-LANE SENSE CANNOT SENSE THE LANE 90% OF THE TIME ON MAIN STREETS, ONLY HIGHWAYS. *TR

WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK ENGINE LIGHT, THEN THE COLLISION INDICATOR AS IF A CAR CRASH HAD OCCURRED, WHICH IT HAD NOT. FINALLY, THE POWER STEERING BECAME VERY STIFF. DROVE THE VEHICLE TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY SAID THE CODES WERE UNKNOWN LIKE HIEROGLYPHICS. LEFT VEHICLE THERE. THE FOLLOWING MONDAY THE DEALERSHIP INFORMED ME THERE WERE 3 SOFTWARE UPGRADES THAT WERE NEEDED ON THE VEHICLE, HOWEVER, THOSE UPGRADES DID NOT CORRECT THE PROBLEM. TECHNICIAN ALSO INFORMED ME THE CAR WAS NOT SAFE TO DRIVE AND THEY DIDN'T FEEL SAFE DRIVING IT THEMSELVES AND GOT OFF OF THE HIGHWAY DURING A TEST RUN. THE TECHNICIAN FURTHER EXPLAINED THE VEHICLE HAD 3 TEST RUNS AND FAILED ALL 3 AND IT WAS BEYOND THEIR EXPERTISE SO CHRYSLER ENGINEERS WOULD BE CONSULTED THIS WEEK. LASTLY, THE TECHNICIAN INFORMED ME I "MAY BE AHEAD OF A RECALL ISSUE." THE CAR IS 5 AND HALF MONTHS OLD. I ORDERED THE CAR, MEANING, I HAD IT MADE/BUILT FROM THE MANUFACTURER. IT WAS NOT A CAR PURCHASED FROM THE LOT. THEREFORE, NO OTHER DRIVERS OF THE CAR AND IT IS BRAND NEW. IT IS A SAFETY CONCERN, ESPECIALLY SINCE THE CHEROKEE HAS BEEN OUT OF PRODUCTION FOR MANY YEARS UNTIL THE 2014 RELEASE. AS A SIDE NOTE, I REMEMBER AN INCIDENT THAT OCCURRED THE WEEK PRIOR WHEN THE VEHICLE HAD DIFFICULTY SHIFTING GEARS (AUTOMATIC TRANSMISSION). INSTEAD IT STALLED AND REVVED ON ITS OWN. *TR

WOBBLY AND SHIMMY FRONT END ON ACCELERATION. ONLY IN 2ND GEAR FROM 1700-2000 RPMS. YOU CAN FEEL THE VIBRATION THROUGHOUT THE WHOLE CAR, MAINLY STEERING WHEEL AND SEATS. IT HAPPENS APPROX. 6 TIMES OUT OF 10 WHEN THE CAR ACCELERATES FROM A STOP. *TR

THIS JEEP STILL INTERMITTENTLY EXPERIENCES THE SENSATION OF WHEEL WOBBLE WHEN SHIFTING BETWEEN 1ST & 2ND GEAR. THE DEALER IS SAYING VEHICLE PERFORMS AS INTENDED. ?? I EXPERIENCE THIS PERIODICALLY WHILE DRIVING BUT NOT EVERY TIME. THIS IS TROUBLESOME & WORRIES ME EVERY DAY WHILE DRIVING THIS VEHICLE. *TR

VEHICLE WOBBLES/SHAKES/VIBRATES UPON ACCELERATION FROM A STOP - NOW IS DOING IT INTERMITTENTLY AT OTHER SPEEDS - FIRST REPAIR ON 7/22/14 "INSTALL SOP FRONT AXLE ASSEMBLIES & DRIVE 300 MILES TO COMPLETELY BREAK IN A HALF SHAFT" - AFTER THE 300 MILES AND NO CHANGE TO THE PROBLEM - SECOND REPAIR 8/18/14 "INSTALL SOP REAR MOTOR MOUNT, ALIGN ENGINE WITH 2 OTHER SIDE MOUNTS - DRIVING IT OFF THE LOT AFTER THIS REPAIR DID NOT FIX THE PROBLEM - AT THIS TIME CHRYSLER HAS NO FIX FOR THE PROBLEM - I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND HAVE RECEIVED NO SUBSTANTIVE INFORMATION THAT IT IS SAFE TO DRIVE - AS A MATTER OF FACT I'M HAVING TROUBLE GETTING AN UPDATE FROM CHRYSLER OTHER THAN THEY NO THERE IS A PROBLEM AND THEY ARE WORKING ON IT.

TRAVELING TO WORK TOUCHED THE COMMAND BUTTON ON THE STEERING WHEEL AT THAT VERY MOMENT THE RADIO, SCREEN, BLUETOOTH, UCONNECT SYSTEM LOST POWER. THE RADIO SHUT OFF AND THE CENTER SCREEN THAT CONTROLS MANY SAFETY FEATURES OF THE CAR WENT BLANK AND WOULD NOT COME BACK ON. I HAD TO CALL THE DEALERSHIP AND THEY TOOK IT IN IMMEDIATELY TO RESOLVE THE ISSUES. I HAVE HAD THE CAR TWO MONTHS PUT ABOUT 1,200 MILES ON THE CAR AND IT HAS BEEN BACK AT JEEP SEVERAL TIMES WITH ISSUES/RECALLS. *TR

WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE REGAINED POWER STEERING AFTER WE TURNED IT OFF AND BACK ON BUT ALL OTHER ISSUES PERSISTED. CALLED FOR A TOW BACK TO THE DEALERSHIP. CHRYSLER CLAIMED IT WAS A BAD ABS MODULE. I AM FILING A SAFETY COMPLAINT FOR POOR ELECTRICAL DESIGN IF AN ABS MODULE HAS THE ABILITY TO BRING DOWN THE ENTIRE COMPUTER SYSTEM IN THE 2014 CHEROKEE THIS CAN POSE A SERIOUS HAZARD TO ALL VEHICLE OPERATORS. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

WHEN ACCELERATING FROM 5 TO 10 MPH THERE IS A SHAKE IN THE FRONT END OF THE CAR, AFTER SPEEDING UP IT SEEMS TO DISAPPEAR. I HAVE FOUND SEVERAL LINKS WHERE PEOPLE ARE HAVING THE SAME ISSUE. *TR

AT LOW SPEED TURNS, LEFT AND RIGHT, IE IN A PARKING LOT OR TURNING AT AN INTERSECTION, POPPING AND GROANING FROM FRONT SUSPENSION/STEERING ASSEMBLY. VERY AUDIBLE AND RATCHETING FEEL CAN BE FELT IN THE FRAME AND STEERING WHEEL. NOT AN ISSUE WHEN DRIVING STRAIGHT OR AT SPEED. FIRST TRIP TO DEALER...COULD NOT DUPLICATE. NEXT DAY, AFTER CONTACTING JEEP CONSUMER SERVICE, THE JEEP WAS TAKEN BACK TO THE DEALER AND I TEST DROVE THE VEHICLE IN THE PARKING LOT FOR THE SERVICE CONSULTANT. THE POPPING/GROANING NOISE WAS EVIDENT IN EVERY TURN AND THE CAR WAS TAKEN INTO THE SERVICE AREA FOR SUSPECTED "SUSPENSION" PROBLEM. NEXT DAY CONTACT WITH DEALER...THEY THINK IT IS EITHER THE AXLES OR TRANSMISSION. CALLED JEEP AND THEY CALLED DEALERSHIP. I WAS THEN TOLD BY JEEP THEY WERE REPLACING THE AXLES. SUBSEQUENT MSG FROM SERVICE DEPARTMENT CONFIRMED THEY WERE CHANGING THE RIGHT FRONT AXLE BUT IT WAS BACK ORDERED. NOW TWO DAYS...NO JEEP, NO TRANSPORTATION, NO LOANER. I AM A MASTER ARMY AVIATOR WITH THIRTY YEARS OF FLYING. I KNOW WHEN A MACHINE IS BROKE OR ABOUT TO BE. *TR

2014 JEEP CHEROKEE LATITUDE V6 3.2 LITER HAS RIGHT FRONT WHEEL SHIMMY ON RIGHT HAND TURNS AND ON ACCELERATION AFTER STOPS. DEALER SAID THAT THIS IS NORMAL DUE TO TORQUE OF ENGINE AND HORSE POWER OF ENGINE. *TR

THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847. A PHONE CALL WAS MADE TO NTSB REFERRING TO THIS INCIDENT (REF 670186). TODAY WHILE DRIVING IN TRAFFIC AND AT AN INTERSECTION, THE 2014 JEEP CHEROKEE I WAS DRIVING BUCKED VIOLENTLY THEN STALLED. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS BROUGHT TO A STOP. WHEN I RESTARTED THE VEHICLE, IT WAS NOT CAPABLE OF EXCEEDING 3-4MPH EVEN THOUGH THE ENGINE WAS REVVING. THE BOSTON POLICE RESPONDED AS I WAS IN A DANGEROUS LOCATION AND WAITED WITH ME FOR AN HOUR UNTIL AAA COULD TOW MY VEHICLE BACK TO THE DEALERSHIP. THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP JUST DAYS AGO UNDER IDENTICAL CIRCUMSTANCES. THE LAST TIME THE DEALERSHIP PERFORMED A 'SOFTWARE UPDATE' AND ASSURED ME THAT WITH THE NEW SOFTWARE THIS PROBLEM COULD NOT HAPPEN AGAIN. ANY ASSISTANCE YOU COULD PROVIDE WOULD BE VERY MUCH APPRECIATED. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHAKE EXCESSIVELY WHENEVER THE ACCELERATOR PEDAL WAS ENGAGED FROM A COMPLETE STOP. THE VEHICLE WAS TOWED BACK TO THE DEALER SINCE THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE FAILURE OCCURRED TWICE IN THE FIRST WEEK THAT THE CONTACT PURCHASED THE VEHICLE FROM THE DEALER. THE DEALER DID NOT PERFORM A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 458. UPDATED 08/12/14*LJ THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 09/18/14

THIS CAR HAS BEEN LOOKED AT BY CHRYSLER GROUP LLC FOR STEERING/TRANSMISSION ISSUES 4 TIMES SINCE MARCH 22,2014. THERE HAS BEEN TWO SOFTWARE UPDATES THAT HAVE NOT CORRECTED THE PROBLEM. THERE IS A SAFETY ISSUE DRIVING THE VEHICLE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS REALLY HURT OR KILLED. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER MAKING A LEFT TURN, THE VEHICLE SUDDENLY BECAME UNCONTROLLABLE AND INDEPENDENTLY STEERED TO THE RIGHT. THERE WERE UNKNOWN WARNING LIGHTS ILLUMINATED AS THE CONTACT CRASHED INTO A TREE AND AN ELECTRICAL BOX. THE CONTACT SUSTAINED HEAD AND HAND INJURIES HOWEVER, THE AIR BAGS DID DEPLOY. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS TAKEN FOR MEDICAL TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE STEERING FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,200.

SHORTLY AFTER PURCHASING MY 2014 JEEP CHEROKEE LATITUDE I BEGAN FEELING THE SENSATION OF WHEEL SHIMMY IN THE CAR. I FIRST NOTICED DURING A RIGHT HAND TURN AT ACCELERATING THE VEHICLE THROUGH AN INTERSECTION. THE BEST DESCRIPTION I CAN GIVE IS AS IF A CV JOINT WAS LOOSE AND A SHIMMY IN THE VEHICLE AND STEERING RESULTED. WHEN AT A COMPLETE STOP AND ACCELERATING THIS SHIMMY OCCURS EVEN WHEN NOT TURNING RIGHT. FEELS LIKE FRONT LEFT WHEEL? I TOOK TO DEALER TWICE. AT FIRST THEY ACKNOWLEDGED THE SENSATION TO ME AND SAID THEY WENT TO LOT AND DROVE A NEW CHEROKEE TO SEE IF THAT SAME FEEL HAPPENED. AND IT DID. TOLD ME IT WAS THE WAY THEY WERE. ??? I CONTINUE TO HAVE THIS ISSUE AND AM VERY DISTRAUGHT ABOUT IT. I CALLED MFG CLIENT CARE & REPORTED. THEY INSTRUCTED ME TO TAKE BACK TO DEALER AND CALL THEM AFTER DEALER HAS THE VEHICLE. I DID THAT. THIS TIME THE DEALER SAYS THEY ARE NOT ABLE TO REPLICATE THE PROBLEM WHEN THEY TEST DRIVE THE CAR. THEY SAY ALL COMPONENTS LOOK TIGHT WITH NO WEAR. JEEP HAS 2500 MILES ON IT. THIS IS A SAFETY CONCERN. I AM BEING TOLD THAT TO JUST CONTINUE DRIVING THE VEHICLE AND IF A COMPLETE BREAK OCCURS, THEY WILL FIX THEN. THIS IS UNACCEPTABLE. *TR

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR REVIEW. THEY DID 3199 PCM SOFTWARE UPDATE 3/31/14. SAME PROBLEM OCCURRED 4/1. *TR