2011 Hyundai Sonata Latches & Locks Problems

The contact owns a 2011 Hyundai Sonata. The contact stated that the exterior door lock button was no longer operative. There was no warning light illuminated. The contact stated that the battery and key fob of the vehicle were replaced; however, the failure persisted. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not been repaired under NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages) as the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 74,800.

The contact owns a 2011 Hyundai Sonata. The contact stated that while operating the vehicle, the front driver’s and passenger’s side door locks would unlock causing the doors to open inadvertently. The vehicle was taken to the local dealer who diagnosed that the door latches needed to be replaced. The vehicle was not yet repaired. The manufacture was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was included in the NHTSA Campaign Number: 10V070000 (Latches/Locks/Linkages). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 195,000.

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LOCK. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

REGARDING RECALL CAMPAIGN IS096 HYUNDAI/SONATA PASSENGER FRONT DOOR LOCK SWITCH IS OUT. DOOR WON'T OPEN WITH DOOR LOCK ACTUATOR. DOOR SWUNG OPEN WHEN CAR WAS TURNING. DOOR WOULD NOT CLOSE ALL THE WAY . HYUNDI MOTOR AMERICA CONFIRMS RECALL OF 2011 HYUNDI SONATA'S BUT ONLY FOR CARS PRODUCED THROUGH 2/15/2010. MY HUSBAND'S CAR WAS PRODUCED 4/20/2011 OUTSIDE PRODUCTION DATE THEY SAY PROBLEM WAS CORRECTED. THE PROBLEM WAS NOT CORRECTED. AFTER NUMEROUS CALLS TEAM SUPERSTORES AS A ONE TIME GOODWILL ADJUSTMENT TO PAY FOR PART ONLY. THEY ACKNOWLEDGE HIS CAR WAS DOING SAME THING AS RECALL . WE HAD TO PAY $240.00 FOR LABOR, HYUNDI SHOULD REIMBURSE FOR THIS FEE AS IT IS THE EXACT PROBLEM AND THE SAME YEAR. I WAS IN THE PASSENGER SIDE OF THE CAR AND I COULD HAVE BEEN SERIOUSLY HURT. *TR

6/28/2010 2011 HYUNDAI SONATA: FRONT DOOR LOCKS ON PAGE 4/19 OF THE 2011 OWNER'S MANUAL SONATA IT STATES: "IF THE INNER DOOR HANDLE OF THE FRONT DOOR IS PULLED WHEN THE DOOR LOCK BUTTON IS IN LOCK POSITION, THE BUTTON IS UNLOCKED AND DOOR OPENS." I ASSUME THIS IS WHILE THE VEHICLE IS PARKED. I AM CONCERNED THAT I AM ABLE TO OPEN THE FRONT DOORS WHEN LOCKED AND IN MOTION. FURTHERMORE, ON PAGE 4/20 IT STATES: "WARNING - DOORS * THE DOORS SHOULD ALWAYS BE FULLY CLOSED AND LOCKED WHILE THE VEHICLE IS IN MOTION TO PREVENT ACCIDENTAL OPENING OF THE DOOR. LOCKED DOORS ALSO DISCOURAGE POTENTIAL INTRUDERS WHEN THE VEHICLE STOPS OR SLOWS." WHAT GOOD IS THE FRONT DOOR LOCKS IF YOU ARE ABLE TO OPEN THE DOORS WHILE MOVING? MY VEHICLE IS NOT INCLUDED IN THE FOLLOWING RECALL. HYUNDAISONATA2011HYUNDAI-KIA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2011 SONATA VEHICLES MANUFACTURED FROM DECEMBER 11, 2009 THROUGH FEBRUARY 15, 2010. THE FRONT INSIDE DOOR LOCK SWITCH CAN REMAIN IN THE UNLATCHED POSITION. THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER OR PASSENGER. HYUNDAI-KIA WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY REPLACING LATCHES AFFECTED BY THIS RECALL CAMPAIGN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 12, 2010. OWNERS MAY CONTACT HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151. HYUNDAI'S RECALL CAMPAIGN NUMBER IS 096.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . *TR