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2017 Ford Fusion Other Problems

59 owner-reported other complaints from NHTSA data

59
Complaints
3
Crashes
1
Fires
Jan 2025Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (59)

criticalUNKNOWN OR OTHER
Filed: Jan 2026

There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire I have the same issue with my 2017 ford fusion but my VIN is not flagged now I’m scared to drive the vehicle

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NHTSA #: 11712874
criticalUNKNOWN OR OTHER
Filed: Jun 2025

No accident just looking to fix the recall

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NHTSA #: 11669464
criticalUNKNOWN OR OTHER,ENGINE
Filed: Nov 2024

The engine on this vehicle needs to be replaced due to coolant intrusion into the cylinders. On my engine diagnosis I get Error Code #P0302 which indicates Cylinder 2 misfire detected. My vehicle overheats quickly, runs rough and the coolant reservoir is dry.

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NHTSA #: 11625213
criticalUNKNOWN OR OTHER,ENGINE
Filed: Sep 2024

I had the car about 3 months when the first service light appeared. Misfire - replaced the cylinder. But 2 months later service light came on again for same issue.

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NHTSA #: 11615450
criticalUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2024

The antifreeze leaks into the engine due to a KNOWN manufacturer design flaw, is available to inspection upon request and appointment made. Mine and others safety are at risk due to the fact that if the engine seizes up while driving, could lead to a sudden crash. Problem confirmed by a local mechanic.

NHTSA #: 11592884
criticalUNKNOWN OR OTHER
Filed: Nov 2023

I was driving to work when I had to stop at a red light as I hit the accelerator it didn’t move. I continued to press it as I was the first car at a green light suddenly the car jerked forcefully and went. I arrived at work and called my father to look at it and he told me to drive it home which is about 7 minutes away.

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NHTSA #: 11554609
criticalUNKNOWN OR OTHER
Filed: Sep 2023

Trunk randomly opens and alarm goes off when parked and off. Trunk may randomly open while the vehicle is in motion. The safety concern is that the high voltage battery could get wet and become or cause a fire safety hazard.

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NHTSA #: 11545119
criticalUNKNOWN OR OTHER
Filed: Nov 2022

When shifting from reverse to drive, my car would not shift and instead forced my shifting knob into the park position. The issue was the exact same as the ford 22S43 recall, where the shifting bushing wears out, however the 2017 Fusion is not included in that recall, despite still having the same bushing.

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NHTSA #: 11494046
criticalUNKNOWN OR OTHER
Filed: Mar 2022

Issue with Sync 3. Major concern is the vehicle is equipped with a safety feature if there is an accident. 911 Assist is a SYNC feature that can call for help if you are involved in an accident and are unable to make a call yourself.

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NHTSA #: 11457521
criticalUNKNOWN OR OTHER
Filed: Sep 2021

I was in my neighborhood heading to the store at the top the street I heard something like a clunky noise sounded like something fell out the bottom then it stopped immediately after no light or anything on to make me think of any issue with my car it started leaking like something broke kind of a burning smell then it wouldn’t move it would come on shift gears but not move at all it’s now been at Ford since last week they are trying to find the problem I guess seems to me like it’s part of the recall with torque converter they left me a voicemail saying it was a lot of metal and maybe the engine not sure

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NHTSA #: 11434771
criticalUNKNOWN OR OTHER
CrashFiled: Apr 2018

When vehicle was in park while car running, driver opened the door and was tossed out of the vehicle. Car suddenly dis-engaged from park and accelerated backwards crashing into another vehicle. When driver returned to vehicle the car was in park.

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NHTSA #: 11084616
criticalUNKNOWN OR OTHER
Filed: Mar 2018

The scissor jack for the car is unstable, when the car was jacked up to remove a flat right front tire with the parking brake set and the car was on a level paved parking lot surface, the jack rolled over and the car fell on to the tire as it was being removed resulting in significant damage to the fender and injury to my hand, I was then able to jack the car back up and remove the tire and again while putting the spare tire on the jack rolled over again and this time the jack was pinned under the car and ford's roadside assistance was contacted to send someone to jack the car up.

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NHTSA #: 11082023
highUNKNOWN OR OTHER
Filed: Jun 2025

My Ford Fusion eco boost 2017 had a faulty shifter cable bushing. When the vehicle turned off, parked (not on a hill thankfully due to safety and rolling backwards) thinking it was in park, it would not start and not go into gear and the vehicle would not shift into gears and the wrench light came on shift malfunction light came open.

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NHTSA #: 11666928
highUNKNOWN OR OTHER
Filed: Apr 2025

I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired.

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NHTSA #: 11652586
highUNKNOWN OR OTHER
Filed: Mar 2025

On 3/8 the car stopped moving while driving. No warning lights came on, no check engine lights, no fluid leaks etc. Ford spent 3 weeks investigating and said there was metal flakes in the transmission fluid.

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NHTSA #: 11651499
highUNKNOWN OR OTHER
Filed: Jan 2025

Car will not shift out of Park and getting an error message of "P0929.00-A Gear Shift Lock Solenoid/Actuator Circuit A Range/Performance". There appears to be an issue with the gear shift module, and many others are experiencing the same issue. This issue could cause the driver to be stranded wherever the car decides to lock up.

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NHTSA #: 11635430
highUNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: May 2024

My brakes are grinding squealing/rattling and I have pads replaced, no rotor wear, not sure what’s wrong. I’ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When I bring up issues with my car that are related to the recalls the car has, they tell me those recalls don’t apply to my car although im having the same problems.

NHTSA #: 11589962
highUNKNOWN OR OTHER
Filed: Feb 2024

Vehicle will not stay in reverse or drive thus it will not shift out of park. When shifted to reverse or drive the shifter would blink red and automatically shift back to park repeatedly. The message “Shift sys fault service required” and wrench popped up.

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NHTSA #: 11572482
highUNKNOWN OR OTHER,ENGINE
Filed: Mar 2023

The car would not start due to the throttlebody failed to operate. Luckily, the car was parked when this occured and had to be towed to nearest ford dealer. Who informed me if I had been driving and it had failed during operation, car would have come to a dead stop while driving and/or in my case failed to start.

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NHTSA #: 11512792
highUNKNOWN OR OTHER
Filed: Dec 2022

The shift cable bushing, which was covered on other Ford vehicles in a recall issued on 15 June 2022, failed on my 2017 Fusion. This occurred while in a parking lot. The car would not start as it was stuck in reverse.

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NHTSA #: 11498580
highUNKNOWN OR OTHER
Filed: Jul 2022

Stopped vehicle at a drive though and put in in park. Afterword would not shift into drive, only in reverse. Had to back all the way through a parking lot to find a safe place to try to park as not to be in the way of other vehicles.

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NHTSA #: 11474685
highUNKNOWN OR OTHER
Filed: Jun 2022

While driving the vehicle the vehicle stalls or stops when attempting to shift to either reverse or drive. An alert comes on indicating shifter issues then vehicle was inoperable. Had to call for a wrecker to have it towed due to the issue.

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NHTSA #: 11471370
highUNKNOWN OR OTHER
Filed: Apr 2022

When putting into reverse it jolts and shakes and makes a real loud noise and says vehicle and low gear and needs to be stopped (not sure of the exact wording} then when put into drive it does the same thing but not as rough as I try to continue to drive forward there is no power I barely step on the gas and it sounds real rough and loud it seems like it's hot under the hood more than usual I had to diagnose test run it's saying it's the power train system it's eating through all my gas the electrical has been acting weird the last few months but there was no warning signs popping up on my dash until out of nowhere my check light engine came on I called the dealership here in Ogden Utah they stated that my vehicle is outside of the recall time frame but it seems like everyone with a 2017 well actually from the last 10 years there's been issues it seems and it's all the same problem mostly I really don't think I should have to come out of pocket since this is an ongoing issue with Ford and their fusions

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NHTSA #: 11462791
highUNKNOWN OR OTHER
Filed: Aug 2021

The contact owns a 2017 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled upon the depression of the accelerator pedal with several unknown warning lights illuminated. The contact had taken the vehicle to the dealer where a mechanic was able to reset the vehicle; however, the failure persisted.

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NHTSA #: 11429439
highUNKNOWN OR OTHER
Filed: Feb 2019

I bought a brand new fusion 2017 have around 79,500 miles on it now it's been two years. Last week the car wrench light came on but it would come off and on as I would drive the car would plow when acceleration randomly on the highway when I would be driving in the city and came to a red light the car would stall and rev but wouldn't go same when I would be turning slowing down it wouldn't go.

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NHTSA #: 11176639
mediumUNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Filed: Sep 2025

I am a single mother raising my 6-year-old daughter on my own. This past year has been extremely difficult, as my car has been constantly in and out of repair shops. I have spent more than $8,000 in the last year and a half on unexpected repairs, many of them involving serious safety issues.

NHTSA #: 11689479
mediumUNKNOWN OR OTHER
Filed: Jun 2025

The overheat light came on and antifreeze was leaking into the number 4 cylinder of the spark plug, sometimes it would lose a little power

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NHTSA #: 11669929
mediumUNKNOWN OR OTHER
Filed: Dec 2024

I have brought our Truck and our Car to the dealer several times and had other service that I paid for completed and they refuse to perform Recall 20C19 I have attempted to contact Ford and they have refused to respond to my concern. Bell Rd Ford is the dealer I brought it to.

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NHTSA #: 11630235
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Nov 2024

EVAP system leak causes car to not start after putting gas in the car. Engine light stays on causing the key fob not to auto start the car. Loud Knocking noise coming from the gas tank.

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NHTSA #: 11626748
mediumUNKNOWN OR OTHER
Filed: Aug 2024

My vehicle Check Engine light came on and after taking it to the Ford dealership they said that there is a coolant intrusion and the short block needs to be replaced as well as the cylinder head gasket. The repairs they told me would be over $10,000. I am not able to make that payment happen and the car is now sitting in the yard.

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NHTSA #: 11611121
mediumUNKNOWN OR OTHER,ENGINE
Filed: Jan 2024

Coolant leaking into engine. Engine block required entire replacement. Check engine light flashing causing me to contact Ford Dealer/Service.

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NHTSA #: 11568519
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2024

I went to my dealership because of a check engine light. After many hours of searching, I was told that a coolant leak had been found. I was informed that the head gasket was damaged and causing a leak into the engine.

NHTSA #: 11568135
mediumUNKNOWN OR OTHER
Filed: Apr 2023

Car shut off a few times while driving then restarted. Now it will not start at all. Replaces everything.

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NHTSA #: 11516378
mediumUNKNOWN OR OTHER
Filed: Apr 2023

This is the rubber bushing problem on the automatic transmission shift system. I saw that recalls were made for Ford Fusion from 2013 to 2016, but 2017 models were excluded which is my own model. I returned home and tried to reverse my car into the parking lot.

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NHTSA #: 11516081
mediumUNKNOWN OR OTHER
Filed: Sep 2022

I took my car to the Ford dealer today for a oil change and was told that the lug nuts were defective and had to be replaced. They charged me $237.40 to replaced them. I have a extended warranty and they told me they were not cover under this warranty.

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NHTSA #: 11483566
mediumUNKNOWN OR OTHER
Filed: Aug 2022

I have a 2.0L engine with a 6-speed engine. My daughter was on the highway going about 60mph and her car started shaking very badly and eventually shut off. It turns out that it does in fact have something to do with her studs not being welded correctly, and her transmission mounts failed causing the engine and transmission to move rapidly under the hood of her car not being held in place.

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NHTSA #: 11479445
mediumUNKNOWN OR OTHER
Filed: Jun 2022

The shift bushing that attaches the shifter cable to the transmission has degraded then subsequently detached in the past in 2021. In 2022 after the shift bushing was replaced, it has now degraded again (without detaching yet) causing the vehicle to be stuck in reverse or drive after shifting vehicle.

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NHTSA #: 11469448
mediumUNKNOWN OR OTHER
Filed: Mar 2022

Trunk randomly opens. Sometimes the car is started, sometimes it’s not. Happens whether in gear or not.

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NHTSA #: 11457305
mediumUNKNOWN OR OTHER
Filed: Feb 2022

Got gas and put car in drive and the shift knob went to park automatically . Tried to put car in drive again and same result happened. The picture showed on my dash and I research oned it and found it was the bushing on shift cable had broke.

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NHTSA #: 11453368
mediumUNKNOWN OR OTHER
Filed: Oct 2021

The contact owns a 2017 Ford Fusion. The contact stated that a crack had formed over the passenger’s side dashboard which caused the air bag to be exposed. The contact stated that no warning light was illuminated.

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NHTSA #: 11438024
mediumUNKNOWN OR OTHER
CrashFiled: Aug 2018

I was driving on the highway utilizing the adaptive cruise control. It was set to 55 or 65. I went to change from the right lane to the left lane and my vehicle started accelerating quickly.

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NHTSA #: 11120227
mediumUNKNOWN OR OTHER
Filed: May 2017

Every time we drive in our 2017 fusion, we become sick - disoriented, headaches, coughing, nausea, difficulty thinking. There is a terrible odor/exhaust entering the passenger cabin when we drive. You can even smell it outside of the the car after it has been parked.

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NHTSA #: 10985913
lowUNKNOWN OR OTHER
Filed: Dec 2025

Vehicle display more often than not shows "Rear view camera not available" or a distorted image when reversing.

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NHTSA #: 11703392
lowUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Nov 2025

Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils

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NHTSA #: 11698058
lowUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Oct 2025

Engine has cylinders flooding with coolant due to the design of the EcoBoost engine

NHTSA #: 11691055
lowUNKNOWN OR OTHER
Filed: Aug 2025

I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at Tasca Ford in Cranston, RI. The part was hard to find.

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NHTSA #: 11683528
lowUNKNOWN OR OTHER
Filed: Sep 2024

The shifter cable bushing that other cars in my year got recalled for is going out. It’s having the same problem that the recalled cars are having but my VIN doesn’t fall under it for some reason.

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NHTSA #: 11614768
lowUNKNOWN OR OTHER
Crash / FireFiled: Feb 2024

I didn’t have the car at the time I didn’t know the car facts now I’ve been paying on it & it’s my only transportation I got the car the 5th of Jan.

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NHTSA #: 11572262
lowUNKNOWN OR OTHER
Filed: Sep 2023

Trunk opens randomly on its own

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NHTSA #: 11545589
lowUNKNOWN OR OTHER
Filed: Jan 2023

Defect in left driver rear light.. When it rain water goes into the trunk tire area because of the seal around light

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NHTSA #: 11503474
lowUNKNOWN OR OTHER
Filed: Aug 2022

Shifter cable bushing wore out, and now shifter cable keeps detaching.

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NHTSA #: 11481522
lowUNKNOWN OR OTHER
Filed: Apr 2022

Trunk randomly opens while driving. This has now happened 10-15 times over the past couple of years. I was unaware of NHTSA until researching the problem tonight after it most recently happened or I would have reported sooner.

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NHTSA #: 11460095
lowUNKNOWN OR OTHER
Filed: Apr 2021

I was driving on the highway and my sun roof popped out of the car.

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NHTSA #: 11407084
lowUNKNOWN OR OTHER
Filed: Oct 2020

Backup camera only performs about 50% of the time the image appears distorted or not show at all while the vehicle is in reverse. This has been occurring since july 2020. There is never any specific moments that cause the camera to not perform such as type of roads driven down, the outside temperatures, weather or time of day, it is just occurs sporadically.

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NHTSA #: 11362247
lowUNKNOWN OR OTHER
Filed: Jun 2020

Even when turning all systems off when shutting the car off the battery will drain overnight and will need to be jumpstarted

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NHTSA #: 11327615
lowUNKNOWN OR OTHER
Filed: Feb 2020

There have been several instances where my windows will not roll up. When I try to roll up the window it automatically goes back down.

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NHTSA #: 11308849
lowUNKNOWN OR OTHER
Filed: Jul 2019

Shift system fault

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NHTSA #: 11229440
lowUNKNOWN OR OTHER
Filed: Nov 2017

It is torque converter connector that slams suddenly and make the car jerk while in motion no matter what speed I am doing..the torque converter does not connect the engine to the transmission smoothly .

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NHTSA #: 11051372
lowUNKNOWN OR OTHER
Filed: Apr 2017

Sickening fumes/odors entering main cabin of the car, unless the air is on recirculate. Fumes causing headache, sore throat, respiratory and eye irritation. The fumes are produced from under the hood and enter the car when it is running and the windows are down or the air conditioner or heater pull in outside air.

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NHTSA #: 10971846

Other 2017 Ford Fusion Issues