2016 Ford Fusion Backup System Problems
49 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (1)
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Owner Complaints (49)
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25v695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2016 Ford Fusion. The contact stated that while in reverse in a parking lot, the rearview camera malfunctioned and displayed a black screen. The vehicle's rear bumper collided with an unknown parking barrier.
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Your car's back-over prevention system may not be functioning properly. This system is designed to help detect objects or people behind your vehicle when backing up. You should have this system inspected and repaired to ensure it works as intended for safety.
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Your 2016 Ford Fusion is subject to a recall (Campaign 25V695000) for the back-over prevention system, but the repair parts aren't available yet. You've noticed that your rear-view camera display goes blank when you put the car in reverse, making it harder to see what's behind you. Ford has taken longer than expected to make the necessary parts available for this repair.
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Your rear-view camera stops working or displays a blurry image when you put your car in reverse. This is part of a safety recall (Campaign 25V695000), but dealers have told you the replacement parts aren't available yet, and multiple dealers haven't been able to diagnose or fix the problem. The repair will likely involve replacing the rear-view camera module or its wiring.
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Your rear-view camera system is showing an error message saying it's unavailable, and sometimes the camera image appears upside-down when you're backing up. This makes it harder to see what's behind your vehicle safely. Ford has issued a recall (Campaign 25V695000) for this issue, but the replacement part hasn't been available yet. The repair will likely involve replacing the rear-view camera module or its wiring harness.
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Your backup camera displays a completely black or distorted image when you put the car in reverse, making it hard to see behind you safely. This is a known issue covered by a Ford recall (Campaign 25V695000), but the repair has taken longer than expected. The problem started at 45,000 miles and the dealer can help you get it fixed under the recall program.
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The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R).
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera failed to operate as needed, with a black screen displayed. The failure prevented the driver from seeing obstacles behind the vehicle, creating a safety hazard.
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The contact owns a 2016 Ford Fusion. The contact stated that the back over prevention camera was flashing on and off with a blank image. There were no warning lights illuminated.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R).
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a white screen while the vehicle was in reverse(R).
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that the part to repair the vehicle was not yet available.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera failed to function as intended while the vehicle was in reverse(R).
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifting into gear, the digital screen failed to illuminate, and the screen was black.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently blank while reversing.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called a local dealer several times and was informed that the remedy was not yet available.
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The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank, and the message “Camera not Available” was displayed.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue image while the vehicle was in reverse(R).
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The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the rearview camera image failed to display properly, and a caution message was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available.
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The contact owns a 2016 Ford Fusion. The contact stated that upon shifting to reverse(R), the rearview camera displayed a black image, and a message advising to contact Ford Motor Company was displayed on the screen. The vehicle was taken to an independent mechanic, where it was determined that the camera needed to be replaced.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that on several occasions, while in reverse(R) the rear-view camera malfunctioned.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.
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The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the image appeared distorted.
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The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted.
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The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera displayed a solid black screen or a partial screen, with the message "Contact Dealer" displayed. The contact indicated that the failure created a visibility hazard for the driver.
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The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera image was blurred, black, green, or blue. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced.
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The contact owns a 2016 Ford Fusion. The contact stated that the back over prevention camera had malfunctioned. While reversing, the screen image was blank.
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The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rearview camera would display a blank image intermittently. The vehicle was taken to a dealer, where an unknown diagnosis was made, and the contact was given an estimate for the repair.
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The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera was inoperable intermittently. An unknown dealer was notified of the failure.
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The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the rearview camera was intermittently inoperative. No warning light was illuminated.
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The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera failed to display an image, and occasionally displayed a blank image. The message "Camera Unavailable - Please Contact Dealer" was displayed.
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The contact owns a 2016 Ford Fusion. The contact stated while reversing, the rearview camera displayed a live image and a black image intermittently, with the message "Rearview Camera Issues - See Dealer" displayed on the infotainment screen. Additionally, the contact stated that upon shifting to drive(D), the rearview camera live image remained displayed for approximately 3 seconds.
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The contact owns a 2016 Ford Fusion. The contact stated while reversing, the back prevention camera display screen went blank and the warning message saying, "back camera unavailable contact the dealership." The vehicle was not diagnosed. The vehicle was not repaired.
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The contact owns a 2016 Ford Fusion. The contact stated that the rear-view camera was distorted. The contact also stated that the HVAC system would turn on independently.
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The contact owns a 2016 Ford Fusion. The contact stated that while reversing into a parking space, the rearview camera displayed a mirrored image. Additionally, the rearview camera failed to function as needed.
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The contact owns a 2016 Ford Fusion. The contact stated that the back-up camera occasionally failed to work as needed and intermittently went black while reversing. The contact took the vehicle to the dealer who confirmed that the failure was related to NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the VIN was not included.
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When placing the vehicle in reverse, the backup camera image intermittently turns to a black screen with a message saying to contact the dealership.
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Backup camera works intermittently. 75% of the time I get a blank screen with a message to contact a dealer for service. 25% of the time it works.
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The contact owns a 2016 Ford Fusion. The contact stated that while shifting the vehicle into reverse, the back over prevention camera display showed a blank screen. The contact stated that the failure was intermittent.
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Backup camera works when car started up, but will go out after the vehicle has been on for serval minutes and will not work. Know recall on other later models of Ford 2020-2023 backup cameras
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The back up camera keeps failing.
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The infotainment computer in the dashboard stopped working. When the car is turned on, the computer restarts itself several times before finally shutting down. This is a safety concern because the backup camera no longer functions.
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