2012 Ford Fusion Wheels Problems

The contact owns a 2012 Ford Fusion. The contact stated that while his son was driving at 65 MPH, he had to pull over to the side of the road due to a flat tire. The contact's son had a difficult time removing the lug nuts. The lug nuts could not be removed with the tire iron. The contact called AAA, and it was difficult for the Roadside Assistant to remove the lug nuts. The contact was informed that the lug nuts were swollen due to the aluminum or chrome material. The contact stated that the Roadside Assistant had to drill the lug nuts to remove the lug nuts. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was unknown.

When I took the car in for "the Works" they did not rotate the tires as the 'lug nuts were swollen and would not come off.' I percieve this as a safety issue if I have tire issues on the road. There was no incident- just a precautionary report.

The stainless steel coverings on the wheel lug nuts swells up and BJ's tire center in Fairfax, Va. has a box full of the defective parts. If I had a needed tire repair on the highway, I would not have been able to change tire because lugs were swollen and mishapen and wrench would not fit. Koon's Ford in Sterling, Va. was notified and I was given a contact number to Ford mfg. Ford refused me and are not standing by their product. I had taken vehicle in for tire rotation and balance on 1/5/2023 and ended up buying new lugs all around for 140.00.

at approximately 58,000 miles, Ford dealer told me the lug nuts were swollen and not safe and needed to be replaced. No warning signal prior to this event.

The lug nut issue that has been creating issues with Ford vehicles. They swell and can’t be removed to change a tire. Something has to be done!

The external portion of the lug nuts on the front driver-side wheel are malfunctioning. When I try to loosen the lug nuts to remove the wheel because of a flat tire, they turn but do not loosen. There seems to be a separation between the external and internal portion of the lug nuts. I am unable to take the wheel off. This same problem is occurring on all 5 lug nuts on this wheel.

THE LUG NUTS HAVE SWELLED WHERE THEY CANNOT BE REMOVED WITH A 19MM SOCKET (AS DESIGNED) NOR THE ACTUAL JACK WRENCH THAT CAME WITH THE VEHICLE. FROM WHAT I HAVE READ, THIS IS A CHRONIC PROBLEM.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR SERVICE AT HOLMAN FORD TURNERSVILLE LOCATED AT 3641 RT 42 SOUTH TURNERSVILLE, NJ 08012, THE MECHANIC DISCOVERED THAT THE LUG NUTS ON ALL FOR WHEELS WERE DEFECTIVE. THE MECHANIC WAS UNABLE TO REMOVE THE WHEELS FROM THE VEHICLE. THE CONTACT STATED THAT THE LUG NUTS WERE PREVIOUSLY REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

SWOLLEN LUG NUTS AS PER APPLE FORD OF RED LION. I HAD MY CAR IN FOR OIL CHANGE AND ROTATE THE TIRES. THEY WILL NOT ROTATE FOR FEAR OF BREAKING LUG NUTS. THEY WILL SELL ME NEW LUG NUTS AND NOT CHARGE ME TO PUT THEM ON. IS THIS DEFECT CURRENTLY BEING LOOKED AT? A SEARCH ONLINE SAYS ITS A COMMON PROBLEM.

I HAD TO PURCHASE NEW TIRES WHEN MY TIRES WAS ONLY A COUPLE YEARS OLD AND I ONLY DRIVE TO WORK AND THE USUAL RUNNING AROUND (GROCERY SHOPPING, DR VISITS,ETC.). THEN I GOT A FLAT IN ONE OF THOSE AND HAD TO BUY A NEW TIRE. THIS HAVE BEEN VERY COSTLY TO ME.

TIRES CONSTANTLY LOSE AIR. I HAVE BEEN TOLD IT IS THE TIRE SENSORS. I HAVE TO CONSTANTLY CHECK OUT THE TIRES TO MAKE SURE THEY ARE INFLATED PROPERLY.

WHILE DRIVING ONE OF MY VEHICLE'S TIRES WENT FLAT. I ATTEMPTED TO REMOVE THE TIRE AND REPLACE IT WITH MY SPARE, BUT THE LUG WRENCH SUPPLIED WITH THE CAR DID NOT FIT THE LUG NUTS. SO I CALLED AAA ROADSIDE ASSISTANCE AND A TECH ARRIVED. AFTER SPENDING A CONSIDERABLE AMOUNT OF TIME TRYING TO FIND A WRENCH TO FIT THE LUG NUTS, THE TECH ADVISED THAT I SHOULD CALL A TOW TRUCK TO TOW THE VEHICLE. I THEN CALLED FOR A TOW TRUCK AND HAD THE CAR TOWED TO THE NEAREST REPAIR FACILITY. THE REPAIR FACILITY CALLED ME AND ADVISED THAT THE VEHICLE HAS A SYNDROME THAT IS WELL KNOWN TO FORD CALLED "SWOLLEN LUG NUT SYNDROME," WHICH AFFECTS THOUSANDS UPON THOUSANDS OF THEIR VEHICLES. THE LUG NUTS SWELL OVER TIME DUE TO MOISTURE AND WILL NOT COME OFF OF THE TIRES. RATHER, THEY NEED TO BE CUT OFF AND THEN REPLACED WITH NEW LUG NUTS. I HAD NO IDEA THAT THIS COULD HAPPEN TO MY CAR. THAT I COULD BE STRANDED ON THE SIDE OF A MAJOR HIGHWAY AT NIGHT ALONE ON LABOR DAY WITHOUT ANY WAY TO CHANGE MY TIRE. HAD I KNOWN, I CERTAINLY WOULD NOT HAVE WAITED UNTIL I HAD A FLAT TIRE THAT NEEDED TO BE CHANGED. THE COST TO FIX THE PROBLEM IS NOMINAL - $150 ($7.50 EACH WITH 20 LUG NUTS), WHICH I AM NOW PAYING OUT OF POCKET TO MAKE SURE THIS NEVER HAPPENS TO ME AGAIN. I COULD HAVE BEEN KILLED OR INJURED TRYING TO CHANGE THE TIRE ON MY CAR. FORD IS WELL AWARE OF THIS PROBLEM AS EVIDENCED BY THE NUMEROUS COMPLAINTS AND LAWSUITS ACROSS THE COUNTRY ABOUT WHICH I HAD NO IDEA UNTIL I RESEARCHED IT. I FIND IT UNCONSCIONABLE THAT FORD WAS WELL AWARE OF THIS PROBLEM AND NEVER BOTHERED TO SEND A LETTER OR NOTIFICATION TO ITS CUSTOMERS THAT THIS COULD HAPPEN. THIS IS ABSOLUTELY A SAFETY ISSUE AND A LETTER SHOULD BE SENT TO EVERY SINGLE FORD VEHICLE OWNER SO THAT THEY ARE NOT STUCK STANDING BY THE SIDE OF THE ROAD ATTEMPTING TO REMOVE A TIRE THAT WILL NEVER COME OFF.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE VEHICLE WAS TAKEN TO CROWLEY FORD & LINCOLN (225 NEW BRITAIN AVENUE, PLAINVILLE, CT 06062) FOR SCHEDULED MAINTENANCE. THE CONTACT WAS INFORMED THAT THE TIRE ROTATION COULD NOT BE PERFORMED BECAUSE THE LUG NUTS ON ALL FOUR WHEELS COULD NOT BE REMOVED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

WHEN I WENT TO ROY O'BRIEN FORD TO GET MY OIL CHANGED I REQUESTED "THE WORKS" WHICH INCLUDES TIRE ROTATION. I WAS ADVISED THAT THEY COULD NOT ROTATE THE TIRES UNLESS I REPLACED THE LUG NUTS. DUE TO A PROBLEM WITH THE LUG NUTS SWELLING, THEY WOLD NOT BE ABLE TO PUT THE LUG NUTS BACK ON. IF THIS IS TRUE I BELIEVE THIS POSES A SAFETY ISSUE IF A HAVE A FLAT WHILE DRIVING. ACCORDING TO ONLINE INFO , THIS PROBLEM IS KNOWN TO FORD.

I WAS CHECKING THE LUG NUT TORQUE ON MY WHEELS AND THE 19 MM AND 3/4" SOCKET WOULD NO LONGER FIT. I CHECKED WITH THE TIRE SHOP THAT RECENTLY ROTATED MY TIRES, AND THEY CONFIRMED THAT THE LUG NUTS WERE SWOLLEN. THEY AND LATER I HAD TO USE A HAMMER TO BANG ON SOCKETS ON SOME OF THE LUG NUTS. I HAD TO BUY REPLACEMENT LUG NUTS AND REPLACE THEM MYSELF. THIS ISSUE WAS FOUND WHILE THE VEHICLE WAS STATIONARY, BUT IT COULD BE A SAFETY ISSUE IF A CAR GETS A FLAT ON A DESERTED ROAD AND ONE CANNOT REPLACE THE SUBJECT TIRE WITH THE SPARE. THE ORIGINAL LUG NUTS SURE WERE PRETTY WITH THE TIN CAPS THOUGH.

SWOLLEN LUG NUTS DUE TO RUST FORMING UNDER CHROME OUTER SHELL. THIS PREVENTS A LUG WRENCH FROM FITTING OVER THE NUT AND THEREFORE THE WHEEL CANNOT BE REMOVED. THIS WAS DISCOVERED WHILE STATIONARY.

I WAS GIVEN A SMALL TIRE, CAR JACK AND LUG IT WRENCH UPON BUYING THIS CAR NEW. NOWHERE IN THE DOCUMENTATION DID IT STATE THAT THE LUG WRENCH WILL NOT ALLOW ONE TO CHANGE A TIRE DUE TO THE REDICULOUS TIN LUGNUT CAPS THAT COME STANDARD ON MY CAR. I CANNOT REMOVE A TIRE DUE TO LUG IT CAPS. THE LEAST THEY COULD DO IS SUPPLY A TOOL TO ALLOW ONE TO CHANGE A TIRE IF NEEDED. THIS IS A HORRIBLE THING TO DISCOVER WHEN YOU HAVE A FLAT ON A BUSY EXPRESSWAY

WE PURCHASED A CAR FROM MILLER USED CARS 4477. VESTAL PARKWAY, VESTAL NY. 2012 FORD FUSION, 30,000 MILES, GOT IT HOME AND STARTED TO LOOK IT OVER. I REALIZED THE TIRES ON THE REAR OF THE CAR WE'RE SEVERELY DRY ROTTED AND THE DATE ON THEM WERE FROM 2011. I CONTACTED THE SERVICE MANAGER JOSH AND HE TRIED TO SELL ME TIRES. HE TOLD ME THEY DON'T REJECT TIRES FOR DRY ROTTED SIDEWALLS. I WAS DONE DEALING WITH THEM AT THIS POINT AND I WANT THEM EXPOSED. THIS CAR WAS UNSAFE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. AFTER THE VEHICLE WAS TAKEN TO BE SERVICED, THE TECHNICIAN STATED THAT THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE FAILURE MILEAGE WAS 40,000.