2011 Ford Fusion Wipers & Visibility Problems

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE SUN ROOF EXPLODED AND IMPLODED GLASS WITHOUT WARNING. THE GLASS PARTICLES ENTERED THE INSIDE OF THE VEHICLE. THERE WERE NO INJURIES. SHENANDOAH FORD (9135 WINCHESTER RD, FRONT ROYAL, VA 22630, (540) 636-2901) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACT, BUT DID NOT SPECIFY THAT THEY WOULD DETERMINE THE CAUSE OF THE FAILURE OTHER THAN HAVING THE INSURANCE COMPANY COVER THE REPAIR AND FOR THE CONTACT TO REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.

THIS VEHICLE HAS HAD MULTIPLE HEATER/AC FAN MOTOR INOPERATIVE PROBLEMS. WITHOUT THE BLOWER FAN WORKING THERE IS NO DEFROST OR ABILITY TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED OR NO VISIBILITY. THE FIRST REPAIR WAS AUG 18TH, 2016. MILEAGE WAS 36110. A HEATER CONTROL ASSEMBLY WAS REPLACED AT A COST OF $426.05. THE SECOND REPAIR WAS AUG 29TH, 2016. THE MILEAGE WAS 36251. THE BLOWER RESISTOR WIRING TO THE FAN ASSEMBLY WAS REPLACED FOR $371.27. THE THIRD REPAIR WAS JUL 12TH, 2018. MILEAGE WAS 46594. THE BLOWER MOTOR WAS REPLACED ALONG WITH THE SAME WIRING DONE AT THE SECOND REPAIR FOR $618.98. FORD WOULD NOT HELP WITH THE COST OF ANY REPAIRS. AFTER READING FORD FUSION FORUMS ON THE INTERNET, THIS PROBLEM APPEARS TO BE COMMON. THIS IS A SAFETY ISSUE AS THE WINDSHIELD CAN FOG UP QUICKLY IN WINTER OR SUMMER, AND ICING CAN BUILD UP IN WINTER CAUSING LOSS OF VISIBILITY. IT IS DANGEROUS TO TRY TO CLEAR THE WINDSHIELD WHILE THE CAR IS IN MOTION. I THINK THIS PROBLEM SHOULD BE CONSIDERED FOR A RECALL. I HAVE THE INVOICES TO SEND IF NEEDED BUT NO ACCESS TO A SCANNER AT THIS TIME.

EVERY TIME I DRIVE IN POURING RAIN, IT IS VERY HARD TO SEE AND HAVE TO SLOW WAY DOWN. THE WIPERS ARE NOT FAST ENOUGH TO KEEP THE RAIN OFF WINDSHIELD ON THIS 2011 FORD FUSION. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY FORD. (I HAD A BUICK BEFORE THIS CAR AND IT HAD A FAST WIPER SPEED). I BELIEVE THIS WINDSHIELD MOTOR SHOULD BE RECALLED AND REPLACED WITH A FASTER MOTOR. LOOKS LIKE I WILL BE BUYING A BUICK NEXT TIME. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHEN THE HEATER WAS ACTIVATED, THE SILVER PORTION OF THE HEAT ADJUSTERS WOULD BECOME EXTREMELY HOT AND COULD NOT BE ADJUSTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 50,000.

DRIVING ALONG AND THE SUNROOF EXPLODED. SOUNDED LIKE A GUNSHOT. GLASS DID NOT JUST SPIDERWEB, PIECES OF GLASS, INCLUDING SMALL SHARDS AND SLIVERS FELL INSIDE THE CAR AND INTO THE BACKSEAT. FORTUNATELY THE CAR SEATS HAD NO KIDS AT THE TIME, AS THERE WAS GLASS THERE. *TR

TL*THE CONTACT OWNS A 2011 FORD FUSION SE. WHILE DRIVING APPROXIMATELY 3 MPH IN REVERSE, THE CONTACT WAS UNABLE TO DETECT A COMPLETE VIEW OF ANY OBSTACLES THROUGH THE REAR WINDSHIELD OR THE REAR VIEW MIRROR. THE CONTACT CRASHED INTO A CEMENT PILLAR WHICH WAS TEN FEET BEHIND THE VEHICLE DUE TO POOR VISIBILITY. THE CONTACT DID NOT MENTION IF SHE WAS INJURED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT A CAMERA AND VIDEO SCREEN BE INSTALLED IN THE VEHICLE AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500. UPDATED 07/18/11 *BF UPDATED 3/15/12 *CN