2015 Ford Focus Steering Problems
96 owner-reported steering complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (96)
The steering assist on on our 2015 Ford Focus failed at 35,000 miles as I was backing out of the driveway. The steering fault was indicated on the dashboard and the car became very difficult to steer. Had I been driving on the street or expressway this very well could have resulted in a serious or even fatal accident.
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While driving home (five hour road trip) noises started coming from the steering wheel. Felt like it was is binding and grinding. This only happened when the vehicle was in motion.
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When turning the steering wheel at idle, there is a loud grinding noise. There is no increase in resistance. When driving the power assist intermittently will fail.
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At 56,000 miles, the vehicle's power steering failed. This resulted in heavy and inaccurate steering inputs which could result in an accident. Ford is quoting a repair bill in excess of $2,400.
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While trying to make a slight left turn from curb side parking to get on the road, the steering wheel seized without warning and since I was not able to make it turn to the right I was hit in the front by a car coming from behind. The vehicle was turned off and resetarted.
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Loss of power steering warning; sudden and total loss power steering while driving on city street. It took lots of strength to move the vehicle safely to the side of the road. This would be an impossible task for an elderly person.
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The ford focus recall for the fuel tank deformation is not accurate. The recall letter we received said to maintain at least 1/2 tank of fuel, but my car has shut down multiple times while driving on the highway and at turnarounds despite having a full tank. The solution to this was previously announced for december 2018 and has been postponed until the first quarter of 2019.
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At just over 71,000 miles our 2015 ford focus se electrical steering rack failed and needed full replacement at an out of pocket cost of almost $1800. During a turn on a city street, the steering failed and make it almost impossible to turn the steering wheel, making this part an obvious safety issue. Had it gone out at the wrong time, a serious accident would have taken place.
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2015 ford focus. Driving home, almost crashed head on due to loss of steering in my vehicle. Purchased new 3 miles in june 2015.
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My initial complaint was posted on 06/19/2015, the day of my terrifying experience. Mistakenly, I filed the complaint under the regular focus model and not the electric. Last friday, I just charged my car to 100% at work.
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My vehicle began making loud rubbing noises when turning and then in addition, progressed to having trouble steering. I took it to a shop that advised me that I needed a new rack and pinion steering system. I took the vehicle home and when I went to get return to the garage to have it replaced, the car would not turn at all except with extreme force; I had to have it towed.
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I started to notice a rubbing sound when I would turn the steering wheel. I also noticed when I turned the wheel to the right, there was a slight hesitating resistance. A week later, I was going down the highway about 70 MPH, when a warning message popped up “power steering fault”.
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The contact owns a 2015 Ford Focus. Four years ago, the contact stated that while driving at 40 MPH, excessive force was needed to steer his vehicle without warning. The vehicle was taken to a dealer and the rack and pinion were replaced.
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The contact owns a 2015 Ford Focus. The contact stated that while starting the vehicle, the power steering assist failed, and the steering wheel locked up. The vehicle was towed to the dealer and diagnosed with electric power steering module failure.
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After driving home from visiting extended family, my steering wheel became increasingly sticky, causing it to be slightly jerky whilst attempting to maintain a straight path. My vehicle was still in motion when I initially discovered the difficulty. No indication lights came on.
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Received error message and then steering wheel locked up. can't get it unlocked had car towed to dealership and they said steering system failed and it's not on recall or covered under warranty. They want $2000 to fix it.
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Was driving ~75 MPH, got off highway to get gas (no signs of any steering problems). Turned car back on warning came on, turned car back off and on again, warning still there. Move car to parking spot from pump, no power steering.
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While driving locally and on a straight road at 50 miles/hr, I suddenly lost power steering ability. I was also notified via the dashboard communication system "steering loss - stop safely". I was able to muscle the car off the road and eventually back home.
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Tl* the contact owns a 2015 ford focus. The contact stated that while driving approximately 40 MPH, the vehicle lost power steering assist. The contact stated that an unknown warning light was illuminated.
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Vehicle was in motion when steering became nearly impossible. A warning 'steering loss. Stop safely' displayed on the dash.
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Tl* the contact owns a 2015 ford focus. While driving approximately 40 MPH, the steering warning indicator illuminated. The contact arrived at his destination and turned off the vehicle.
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I was driving to work just gotten off the freeway in the city of cerritos and all of a sudden a warning came on and said steering loss stop safely and then it locked up and pulled to the right. I almost hit the car next to me but was lucky. I was able to get it to the side of the road using all my strength but it was terrifying and someone could have really been injured or worse.
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Steering tightened up while my daughter was driving the vehicle. She barely managed to pull into the nearest parking lot. Then this message appeared on the dash: steering loss.
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Purchased 2015 ford focus in aug 2018 used, been driving fine for 8 months; car has less that 30,000 miles. On 4/10/19, I started the vehicle and the dash indicated a steering fault assist warning while stationary in a level parking ramp. No power steering all of a sudden.
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My 18 yr old son was driving to college when the steering stiffened up and made him swerve, almost going into oncoming traffic, as he lost complete power steering. Had the vehicle towed and was told the power steering is all electronically controlled and this a known issue by ford. My wife called and was told by a ford rep that they are not familiar with any reported incidents.
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Tl* the contact owns a 2015 ford focus. The contact stated that the steering wheel seized and could not be turned. The vehicle was towed to bo beuckman quality ford (15675 manchester rd, ellisville, mo 63011, (636) 227-5700) where it was diagnosed that the electrical box was malfunctioning, which affected the power steering.
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On the day of 12/7/18i will go to work. When I got out of my friend's housei drove out a junction and found that my steering was difficult to turn.then I stopped at the roadside and restarted the car.when I continued driving,the system show me steering losssteering stop work.I tried to restart many times, the system still didn't alter, I was sure that my steering wheel had broken.
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On thursday evening, 11/22/2018, I was coming to a stop at a light on a city street (speed limit 35) when my car stalled without warning. Moving at most 25 MPH when it occurred, the oil and battery lights came on as I slowed. I tried accelerating slightly to diagnose the issue, and nothing happened.
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Tl* the contact owns a 2015 ford focus. Upon starting the vehicle, the steering wheel was locked and unable to be turned. The contact restarted the vehicle several times before the steering wheel was able to maneuver; however, the service steering indicator illuminated.
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Tl* the contact owns a 2015 ford focus. While driving approximately 60 MPH, the power steering malfunctioned and caused the steering wheel to become very difficult to turn. During the incident, the "steering assist malfunction" message displayed.
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While driving steering suddenly stopped working. Red light came up onto dash stating "steering down safely pull over"
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I’m writing about my 2015 Ford Focus (VIN: [XXX] ), which has under 38,500 miles. While heading to work, I suddenly lost power steering—no warning, just stiff steering out of nowhere. The repair cost me over $5,000 to replace the electric power steering rack, which only a Ford dealer could handle due to software restrictions. This follows a TCM replacement that Ford covered under recall. I contacted Ford for goodwill assistance, but they refused. At this mileage, these failures are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Steering default on the dashboard and I can’t drive steering is too stiff , hard to turn
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The contact owns a 2015 Ford Focus. The contact stated that while attempting to turn the steering wheel, the steering wheel was sticking and jerked abnormally, making it more difficult to maneuver the vehicle. The contact experienced resistance while turning the steering wheel to the left or the right. The contact stated that there was a rubbing, grinding, and scratching sound coming from the steering wheel. The contact stated that the jerking had gotten progressively worse and occurred while accelerating from being idle. The vehicle was taken to the dealer who diagnosed that the steering gear and rack and pinion had failed. The contact became aware of NHTSA Campaign Number: 14V514000 (Steering); that was related to the 2014 model vehicles. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 87,000.
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The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. Additionally, the contact stated that there was an abnormal sound while turning the steering wheel. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The failure mileage was approximately 140,000.
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The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the steering wheel seized momentarily, due to a sudden loss of power steering functionality, causing the vehicle to cross over to the other side of the road, eventually stopping in a patch of grass on the side of the road. The contact continued to drive the vehicle with manual steering. The dealer was contacted and informed of the failure. The vehicle had not been diagnosed or repaired. The dealer confirmed that the VIN was not under recall for the steering. The contact used a diagnostic tool and retrieved a power steering fault code. The manufacturer was not made aware of the failure. The failure mileage was 64,000.
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I was driving on the freeway approaching a curve at about 45mph when I first experienced the wheel locking up. As I was trying to cut the wheel to the right, the steering wouldn't allow me to turn any further. Upon noticing this I immediately hit my breaks to avoid slamming into the median and hit the hazards lights to avoid have a rear end collision with the many cars driving behind me. Extremely terrifying experience and thankfully I avoided collision by acting fast, however someone else may not be as quick to avoid a potentially fatal event. Someone could have died, I could have died by losing the ability to control my steering. I thank god that total steering loss didn't happen while I was doing 60mph, I can only imagine how differently this could've ended. No lights or warnings popped up while that happened until I got off at my exit. Maybe about 3 miles later a warning stating "steering fault" popped up disappeared and then "total steering loss" appears across the dashboard. This was once I was in a residential area to stop the car while I am going down the road at 25mph. This left me unable to make any turns so I had to come to a complete stop. I have since gotten the car towed and now have to wait to get the car repaired. The power steering on the vehicle is out and since I have called the dealership, they've said the diagnostic fee alone is $190. I have yet to find out how much the parts and repair costs will be and I'm shocked that there has not been a recall including the 2015 Ford Focus for steering if they recalled the 2014 models for this same issue. This is a FATAL accident waiting to happen and needs to be recalled ASAP.
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Power Steering loss of function.. Power steering module and motor failure.. Inoperable Steering Rack.. This is a documented problem in the 2014 Focus models, why not the 2015 Focus models.. My Power Steering is dead, my Steering Rack is Inoperable, and my Power Steering Module and Motor are dead.. My problems started happening in January 2024
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I own a 2015 Ford Focus with 69,071 miles - low mileage. It's driven lightly. A couple of months ago, I was driving when suddenly the power steering went out and was extremely difficult to drive and manuever the vehicle. I went to the local dealership to schedule repairs and their computers were out so I couldn't even make an appt. So, I called Ford Motor Company about the power steering going out suddenly on my vehicle while driving to determine if my 2015 Ford Focus was covered for this repair in their current Ford Focus power steering recalls after finding thousands of cases reported for the exact same thing on 2010 - 2015 Ford Focus vehicles. I discovered that my vehicle is not included in the recalls. This is a very dangerous issue that Ford should take responsibility for the safety of their consumers and families who drive their products. There are 12 or more other active recalls for this vehicle presently - Side door latch replacement #20S15 where the doors can suddenly open while driving and fuel tank deformation and may crack in a crash # 15C11 for my vehicle. I took my vehicle to the local Ford dealership today to have the other 2 recalls completed and diagnose the power steering, only to be quoted $3014 for their VERY COMMON known power steering issue. They also did not complete the recall work when this was requested as a priority, so I am still driving around in this dangerous vehicle. Ford recalled 487,301+ 2015 Ford Fusions cars for this very same power steering issue. The recall # is 15S14. NHTSA Campaign #15V250000. Another power steering recall for 2015 Ford Fusion is #19S26 affecting 116,160+ vehicles NHTSA Campaign # 19V632000. Approximately 300,170 Ford Fusions were made in 2015 - how can only some be covered when this is such a common known issue? $3014 to repair the KNOWN issue is not acceptable and dangerous.
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I have discovered this is a very common problem and should be recalled immediately. I bought this ford focus with 50k miles on it and the electrical power steering unit went out within 4 months. i have been driving it this way for 7 months. due to lack of grease or perhaps even lack of an engineered gasket, I believe water has gotten into my system and fried the electronics. this seems to be the most common problem with these electric power steering racks. i see several other models of this car recalled for this problem, why not mine? I'm already overpaying I shouldn't have to pay $1600 to fix this issue. I believe an immediate recall is in order based on how many thousands of people have the same problem as me and are out here driving without power steering.
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UNKNOWN. Power steering assist fault message appeared. After driving the car on the road and stopping to fuel up and turning off the car the error message appeared. The power steering was not working making the steering wheel hard to turn. No warnings or errors prior and as well no error codes found via OBD reader. Safety was put at risk as I was not able to turn the wheel when trying to take off after stopping. Several people have complained online already about this same issue.
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Now making a loud winding noise when I drive and turn.
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The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the power steering became inoperable. The contact stated that the steering wheel had seized.
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The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering rack failure. The mechanic informed the contact that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
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I was driving home from work when I got a "steering fault" notification, followed by very limited control over my vehicle's steering system. I was going between 55-65 miles, as I was on an expressway, and came very close to colliding with other vehicles on multiple occasions.
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The contact owns a 2015 Ford Focus. The contact stated while driving 55 MPH, the steering box started making a grinding sound. The vehicle became difficult to steer.
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- power steering system, steering assembly - the power steering stopped working suddenly - yes, both a Ford dealer and an independent mechanic saw the failure code on the computer - steering fault light flashes on the dashboard at the same time as the issue happens
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Tl* the contact owns a 2015 ford focus. The contact stated that while driving 35 MPH accelerating from a stop light, the steering fault message displayed on the instrument panel. The contact pulled into a nearby parking lot.
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I was sold a 2015 ford focus se sedan from a ford dealership. I didn't know about the on going lawsuit. Tell the year after when the transmission started to act up.
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Steering seized up at 70k miles. Rack & pinion needs replacing $2800! This should not happen at 70k miles - extremely dangerous and expensive to fix on a 5 yr old car.
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Having problem with steering hard to steer feels jerky sounds and feels like it is going to fall apart I am a senior citizen and cannot afford the quote they made dont know what to do I still am paying on this car also previously had wires chewed by rodent because the wires are soy based material and clutch problems that were fixed after quite awhile expensive and very inconvienent
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Power steering failed on 2015 ford focus. Safety issue loosing steering capabilities driving from road into driveway. Steering assist faulty message appeared on dash.
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I was driving on the highway going 60 and my steering wheel locked up and an alert popped up on my dash saying 'driver assist fault. Repair required', it went away after about 30 minutes but it has happened once again since then and the first occurrence only happened yesterday. And as well to that my transmission which is a 6 speed is stiff and sticks a lot where I can't change gears immediately.
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While driving on the highway my steering wheel became extremely stiff while exiting the ramp nearly causing me to veer into on coming traffic. This vehicle has already has had a clutch replacement along with a recall for the transmission... I was unable to continue driving that day as I was terrified.
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Power steering failed. My grandson pulled into a parking space and a warning light illuminated. We discovered it was the power steering.
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The power steering went out on this vehicle along with the transmission. We lived in the desert at the time (phoenix metro/san antonio to be exact); yet when we took it in for work the mechanic had found extensive rust damage to everything. Paid out-of-pocket for a new steering column and rebuilt transmission.
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My wife drove to work, the car functioned fine. When she started the car after work the car computers notified her the steering assist system had failed. She noticed she could barely turn the wheel.
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I took a 3 hour trip up to my mother's house that weekend and then drove back another 3 hours and parked it for the night. I had no problems until I started my car up the next morning. A notice came on the dashboard saying "steering assist fault service required." the steering was extremely stiff and may as well have been locked.
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After driving the vehicle to work and waiting to pull into a parking spot, I noticed that there was a grind noise when the steering wheel was turning. Next I noticed that the steering wheel was becoming more difficult to turn. Shortly from noticing steering wheel difficult more difficult to turn, the steering would not move at all.
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Tl* the contact owns a 2015 ford focus. While the contact's daughter was driving at an unknown speed, the steering wheel became difficult to turn. The contact was unaware if any warning indicators were illuminated.
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Power steering assist motor grinding. Steering is not as responsive but it works
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Several times when starting the vehicle, I was unable to turn the streering wheel. It would flash a message saying steering assist failure. The power steering rack and pinion has to be replaced on a car that is 4 years old.
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Tl* the contact owns a 2015 ford focus. The contact stated that while driving, the steering failed. No warning light illuminated.
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Rack and pinion area makes a loud rubbing noise. Every turn to the left or right hard to turn when driving at low speeds 0-20 MPH
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Steering wheel is loud and hard to steer. Mechanics who have looked at it said the steering rack and pinion had to be replaced and that there was no reason a car this new should have an issue with the steering rack.
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Steering developed a knocking noise when going over even small bumps at any speed. Coincided with increased play in the steering wheel. Vehicle has approximately 60000 miles.
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The power steering would sporadically fail while driving causing dangerous control issues. It finally failed completely. The transmission has been repaired twice for issues with slipping and continues to do so
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Rack and pinion epas failed--gradually at first, then completely. This part has been recalled in other ford models but not in mine--yet. The repair bill was $2800.
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I was making a right hand turn on a city street at approximately 20 miles per hour when the steering got very heavy, the ABS and traction control lights illuminated, a message on the dash started that hill start assist was deactivated and the speedometer stopped working. When I pulled over, the car would not shut off when I pushed the start/stop button.
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Driving into a recreational site, looking for parking with car in motion, power steering went out and I could not steer the car. I pulled over to side of road but trying to turn the steering wheel was like moving a ton of bricks. Turned car engine off and back on but steering was out.
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Taka recall. I took my car to ford to get a clutch and transmission defect fixed. When I got it back my car is making a scrapping sound like metal to metal when turning the steering wheel.
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I was driving down a county road, traveling about 25 MPH as I was about to make a turn, when my power steering completely fails. I nearly drove straight through a metal fence trying to make the turn to get off the road.
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Power steering motor has gone out on the car and needs to be replaced according to the dealership, at a cost of $2000 to the consumers. The car is not driveable without the electronic power steering.
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I rented a vehicle from enterprise rent-a-car. I did not receive the vehicle I reserved and paid for. Three out of the four vehicles set aside for uber drivers were badly stained on the inside and not washed on the outside.
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Tl* the contact owns a 2015 ford focus. While driving 45 MPH, the steering wheel seized and became very difficult to drive. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced.
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Tl* the contact owns a 2015 ford focus. While driving 26 MPH, the steering wheel seized and the passenger side wheels made an abnormal noise. The manufacturer was made aware of the failure.
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Tl* the contact owns a 2015 ford focus. While driving at low speeds and making a right turn, the steering wheel would become very difficult to turn. The failure occurred on multiple occasions.
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A warning saying steering assist failure appeared after which I couldn't turn the wheel more than 10 to 15 ° in either direction. I pulled over on the shoulder and 30 minutes later, the check message had disappeared the steering worked fine.
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Start the vehicle, put it in reverse, stop and change gears to drive and the vehicle will not move forward the steering wheel jerks. I have to put the car in park turn off the engine and then power back on and try again.
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I was driving my ford focus 2015 and the steering wheel got stiff and the car turned off and I got out eate message steering loss
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My 19 year old daughter was driving her 2015 ford focus home from college and her power steering shut off. The wheel became very hard to drive and error came on that said 'power steering assist fault'. I have read that many other people have had the same issue.
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My vehicle accelerated when I was slamming full pressure on the brake and caused me to hit a store, thank the lord I had full coverage and it only did cosmetic damage to the vehicle, I've also had times where it will say the traction control is out or it has no uphill start, my model doesn't have that. I would like a refund on my vehicle but it has issues already.
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"steering assist fault, service required" came up on the information panel and made it very hard to steer as I was going down the road! Luckily it happened on a 35 MPH section of the road and there was no turning involved, it was like the power steering went completely.
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At around 70,000 miles I could hear a scratching/rubbing sound when I turned, around 70,500 I could hear it outside of the vehicle. 71,000 miles the steering rack and pinion failed while driving. I was in a corner and could have died.
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Takata recall my car has had multiple sudden loss of power steering and a message on the cluster claiming a eclectically steering assist malfunction while I am driving at any speeds. It is extremely dangerous and now the power steering is completely out. My cars suspension is 100 factory oem parts.
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While driving on the highway at 50 MPH through a curve the power steering stopped working and almost caused me to hit the center divider. This is my daughter's car and if she was driving the car she would have wrecked. I'm a pretty strong guy and it took all of my strength to turn the wheel.
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My vehicle has lost the use of power steering while in motion. The vehicle becomes very hard to steer manually and must be pulled over and restarted to attempt to bring the power steering back online. It has happened a couple of times on city streets and highways.
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Steering wheel makes a loud sound when making turns. When turning left, steering wheel locks in place and needs to be corrected by turning right. Very dangerous when making sharp left turns or even just left curves.
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I went to the store just fine when I left the store it was almost impossible to turn the wheel and a alert came on the screen and said something about the power steering assist fail thankfully I was not far from home I had to use every muscle I had to steer it and make turns.
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The electronic power steering went out while driving. About 45000 miles on the car and it was out of warrenty. Now when you try to drive it jerks around.
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Tl* the contact owns a 2015 ford focus. While the vehicle was stationary, the rear middle seat belt would not latch when prompted. In addition, the power steering failed on more than occasion.
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The steering went out once before. I took it to a shop and they said it corrected itself. However I was driving down us1 south and the steering went it while I was driving at 55mph.
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The power steering assist has completely stopped functioning. The vehicle is extremely difficult to steer at speeds below about ten to fifteen MPH, such as in parking lots and intersections of roads and while attempting to park at home or in public lots.
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The power assist steering has completely gone to not functioning. The vehicle is extremely difficult to steer at speeds below 10-15 MPH, or when turning the steering wheel when stationary.
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Fsa title: transmission control module extended warranty coverage field service action number: 14m02
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I rented this new 2015 focus sedan from hertz at miami intl airport to drive 280 miles home to ocala, fl. The entire way, the steering grabbed, slipped and had a difficult time staying in one lane, the steering pulled to the left and to the right in a jerky dangerous manner. We were literally scared to drive the focus but had to in order to get back home that night.
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