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2021 Ford Explorer Brakes Problems

15 owner-reported brakes complaints from NHTSA data

15
Complaints
2
Crashes
Jan 2026Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (15)

criticalSERVICE BRAKES
Filed: Jan 2026

Your car's brakes may suddenly fail without warning, starting with a "service brakes" warning message. When this happens, your front brakes stop working while your rear brakes lock up and release repeatedly, tripling your stopping distance and requiring multiple brake applications to come to a complete stop. This is caused by an internal failure in the electronic brake booster, which requires replacing the entire brake booster assembly, flushing the brake fluid, and running diagnostics.

NHTSA #: 11712289
mediumSERVICE BRAKES
Filed: Aug 2025

Hi, i am concerned about the safety of my vehicle. i brought it to the attention of ford motor company and an authorized dealer that i am getting a parking brake warning on my dashboard. the authorized dealer inspected it, and said that the braking system is contaminated due to liquid spilling from the damaged cupholders. i communicated to them, that 1. the cupholders are clearly not strong enough to be placed over a critical component of the vehicle such as a braking system. 2. i think that this is a design flaw as there are normally drips and spills from having liquid in your car, especially in the designated place for it (cupholders). I should not be held liable for the repair to the braking system. they insisted this should be for my account, and if i decided not to fix it, it could lead to the entire braking system malfunctioning while the car is in motion or at a stand still. I am noting this with the department of transportation for investigation hopefully prior to an incident/accident taking place and the risk of a fatality, i have communicated to the dealer but they feel they have no accountability for this. while this may seem to be a cosmetic issue "just a cupholder", it is directly over a critical system of the car, and based on research i have done, i am not the only one with a broken cupholder in my ford explorer.

NHTSA #: 11683418
mediumSERVICE BRAKES, HYDRAULIC
Filed: Aug 2025

The contact owns a 2021 Ford Explorer. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was sticking on three occasions. The contact stated that while driving at an undisclosed speed in a parking lot, the contact had to raise the brake pedal with her foot after the brake pedal was depressed. The contact stated that it felt like the parking brake was engaged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power brake booster was inoperable. The part: L1MZ2005K - Ford Power brake booster was on back order for a month. The vehicle was taken to an independent mechanic who repaired the brakes, and informed the contact that the required parts were on back order for three months. The contact called the manufacturer, who confirmed the status of the parts, and that there was no release date for the parts. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.

NHTSA #: 11679130
mediumSERVICE BRAKES
Filed: Jul 2024

Part 573 Safety Recall Report 23V-675 The recall that is has been applied causes safety issues with the car when driving forward or in reverse. When putting the car into park the parking break auto applies. Now that is great however.. When putting the car into reverse or drive it does not release until the accelerator is applied. Now the problem is that the electric parking brake is delayed vs the acceleration causing the car to jerk forward or in reverse when the accelerator is applied. It acts like your trying to do a burn out holding down the break and it releases. This is not safe. A worker at the dealer almost rear ended a power pole in the parking lot because of this. My suggestion is to have the electric parking brake disengaged automatically when the car is put into drive or reverse. This will keep the protection of the electronic parking break being applied while in park and allowing smooth transition back to drive and reverse. Why has this issue been brushed under the rug..

NHTSA #: 11605306
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Jul 2024

All of the ADAS along with the brakes of my vehicle fail. The dealership failed to inform me of the recalls prior to purchase. The dealership in town shows all of the parts in stock in their parts department but claim not to have any parts available. When I called, I was given the runaround then sent to a voicemail. When I showed up to the dealership they stated they can only order certain amount of parts and I wasn’t on the list yet was told over the phone I was placed on the list on May 22 2024.

NHTSA #: 11603758
mediumSERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
CrashFiled: Apr 2024

The recall to replace the rear axle bolt was completed and new boil installed. They left the automatic emergency brake program engager which results in the vehicle lurching forward or backward when shifted into gear and results in collisions with other vehicles as the collision detection system is not working.

NHTSA #: 11582046
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Dec 2023

I haven’t been problem with the parking !When I set the packing bottoms it’s turns automatically into rear I already have an issues with that !! almost kill my son an nephew I’m scared this happened again in the parking lot at store almost crash other vehicle! I need my car fixed as soon is possible I hope I hear from your side! Thank you!!!

NHTSA #: 11558054
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Dec 2023

I already having problem with the parking !When I set the packing bottoms it's turns automatically into rear I already have an issues with that!! almost kill my son an nephew I'm scared this happened again in the parking lot at store almost crash other vehicle! I need my car fixed as soon is possible I hope I hear from your side! Thank you!!!

NHTSA #: 11558057
mediumSERVICE BRAKES,ENGINE
Filed: Nov 2023

The contact owned a 2021 Ford Explorer. The contact stated while driving approximately 25 MPH he depressed the brake pedal to slow for a traffic signal and the vehicle experienced brake failure. The contact stated no warning light was illuminated. The contact drove over the median to avoid crashing into vehicles directly in front of his vehicle. The contact stated that he was pumping the brake pedal however, the vehicle seemed to accelerate independently. The contact stated that he attempted to shift the vehicle into neutral(N) however, the shifter dial would not move. The contact stated he had attempted to turn the vehicle off but could not turn off the vehicle. The contact stated he was finally able to stop the vehicle prior to crashing into traffic directional poles. The contact stated that the Police arrived on the scene and wrote a report. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the driver's side front shock absorber was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 22,000.

NHTSA #: 11554410
mediumSERVICE BRAKES
CrashFiled: Sep 2023

On July 1, 2023, I had the vehicle parked on an incline with a trailer attached to the vehicle. The vehicle was in Park and the Parking Brake was set. As I attempted to unload the trailer, the vehicle started to move and rolled down the incline. I was on the trailer and was moving with the vehicle, I could have been injured but fortunately the vehicle rolled into a pile of topsoil before it could pick up too much speed. However, both the vehicle and trailer were damaged My safety was put at risk as the vehicle was moving without anyone in it. This occurred in my driveway but could have happened on a busy street. I still own the vehicle and it is available for inspection. There were no indications, warning lamps, etc. that would have notified me of the impending failure. I contacted Ford and they have been of little help. It took them 2-1/2 months to get me scheduled to have one of their field service engineers to inspect the vehicle. I was not allowed to talk to the field service engineer and that person did not attempt to duplicate the conditions which caused the failure. The report from Ford to me said they inspected the vehicle on a lift. They said they could not find a problem and said they will take no further action. They have been extremely uncooperative and do not seem the least concerned about the safety of the vehicle. I am concerned that the problem will recur and cause significant damage or injury so I take precautions whenever I park it.

NHTSA #: 11544780
mediumSERVICE BRAKES
Filed: Jun 2023

I had a reputable after market brake system installed on my 2021 Ford Explorer ST at Holman Ford in Turnersville,NJ a couple years back. Since this time I have taken back the vehicle for my brakes being too spongy. I explained to the dealership that the brakes needed to be bleed again. The technician did not and adjusted the actuator on the brakes. Last year around the same time I had almost complete brake failure. This was do to the brakes having air in the lines and leaking from a fitting. The same concern I had from the beginning. The dealership fixed the problem and also added the parking brake software due to my vehicle only having one rear bolt in the subframe. Since this time, I have received numerous parking brake fault codes on my instrument cluster. The parking brake also disengages violently to the point where my vehicle lunges forward. It wasn’t until several days ago that my 2021 Explorer went back to the dealership for the parking brake issue and then saying my parking brake actuator broke apart. I have had nothing but issues with my brakes installed by the dealer and now I’m experiencing an issue caused from the software update.

NHTSA #: 11528973
mediumSERVICE BRAKES, AIR
Filed: Apr 2023

The contact owns a 2021 Ford Explorer. The contact stated while driving 30 MPH and attempting to slow down, the vehicle failed to properly respond. The contact desperately depressed the brake pedal, but the vehicle failed to respond. The contact activated the parking brake, and the vehicle was able to stop. The contact was able to drive back to the residence. The vehicle was towed to the dealer and the dealer stated that the ABS module needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer and the dealer stated that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 20,000.

NHTSA #: 11519261
mediumSERVICE BRAKES
Filed: Feb 2023

loud popping metal sound from rear brakes as vehicle starts to move Ford has been contacted and replaced rear brake pads which made no difference. This problem started last August After Safety Recall 22S27 below is a link to videos with sound which clearly describe my safety concern https://www.dropbox.com/sh/a3iawirsizbc6iq/AAA3dgaCvZ9JcouFufKLLmGUa?dl=0

NHTSA #: 11508900
mediumPARKING BRAKE
Filed: Dec 2022

The contact owns a 2021 Ford Explorer. The contact stated that he recently had a manufacturer recall performed on the vehicle for Ford Customer Satisfaction Program Number 22N06 (Rear Axle Bolt Replacement). The contact stated that the dealer re-programed the E-brake to engage automatically when the vehicle was placed in park(P). The contact stated while reversing out of his driveway the vehicle would not move. The contact had been instructed to tap on the accelerator to release the E-brake. The contact stated that the RPM was raised to approximately 2,000 RPM, and only then would the high RPM release the E-brake; however, the vehicle would lurch into motion at approximately 10 MPH. The contact stated that the E-brake warning light was illuminated and then switched off once the E-brake was disengaged. The contact stated that the failure was more pronounced while reversing on a slope. The contact stated that the failure recurred while placing the vehicle in drive(D) however, the vehicle lurched and jumped forward. The contact stated that the motion was not as aggressive as while the vehicle was in reverse(R). The contact had taken the vehicle back to the local dealer where it had been reprogrammed. The contact was advised that all that could be done was to reprogram the E-brake. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

NHTSA #: 11499008
mediumSERVICE BRAKES, HYDRAULIC
Filed: Oct 2021

Vibration: First use of the day, at about 35 MPH vehicle exhibits vibration throughout, especially around 40-41mph. Felt in steering wheel, seat, and with a loud rumble often heard. Has been since car was new. Has a vibration in rear view mirror at highway speeds. Goes away after driving for 15 miles or so, and at least a half hour. Returns after vehicle cools off. Cruise control: Adaptive cruise sometimes causes extreme braking at highway speeds for no reason. This happened while driving past a vehicle on Alligator alley causing all my passengers to comment, even though I had not touched the brake. Happened again 10/28 on 75 coming down from Sarasota. Braking: ABS engages on dry roads, especially when turning, for example into a driveway, but it cold be just a normal stop for a traffic light. The brakes also “grab” when coming to final stop, causing the car to stop suddenly

NHTSA #: 11438750

Other 2021 Ford Explorer Issues