2024 Ford Escape Backup System Problems
2 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Backup System Recalls (1)
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Owner Complaints (2)
Your radio display keeps turning off while you're driving and when the car is idling, and it happens randomly. Ford issued a recall (Campaign 25V315000) to fix a back-over prevention issue, but when the dealer tried to install the required software update to the radio control module, the update failed and the dealer couldn't complete the repair even with help from Ford. The repair still hasn't been fixed, and you've had to wait longer than expected.
Parts you may need:
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Alert on my dashboard flashes and I have received several "Park Aid Malfunction" Alerts. It advises me the the park assist or sensing system has detected a problem. It states if you can not activate your sensing system or have frequent active park assist faults, please have system checked by an authorized dealer. I have taken it in to my dealer 2 times now to have it serviced and once again I have had the system go off again, the next day I was driving. It has gone off on 3/13/25, 3/17/25, 3/25/25, 4/10/25, 4/14/25. I only have 3,900 miles on it. I leased this car in August of 2024. This alarm scares the crap out of me when I am driving. This last time I called my dealer told me a new update is coming out in May and that I need to wait for that to come out. But seems every time they do an update, I keep getting this signal. I am very frustrated at this time. Can you look into it for me.