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2016 Dodge Grand Caravan Body & Structure Problems

174 owner-reported body & structure complaints from NHTSA data

174
Complaints
3
Crashes
Jan 2022Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (174)

criticalSTRUCTURE
Filed: Feb 2026

The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down the road. This happened on both the driver and passenger side at different times/days. The drivers side was fixed by the dealer (eide) under warranty prior to the passenger side flying off.

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NHTSA #: 11715934
criticalSTRUCTURE,UNKNOWN OR OTHER
Filed: Jul 2023

Both sliding doors are locked and can't be opened manually or automatically our kids and passengers can't exit safely in the event of an accident or fire. The issue has been confirmed and warranty extented-dealer charged $155 and told us that the door being locked and not being able to open is not the issue but the latch is defective.

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NHTSA #: 11534702
criticalSTRUCTURE
Filed: Apr 2023

both of my side sliding door won't open, unlock or lock. This puts family in me at risk in case of a accident or something we wouldn't be able to get. Out of nowhere they just stop working first one door gave out and now the other and I been searching not the only one with this issue.

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NHTSA #: 11516864
criticalSTRUCTURE
Filed: Aug 2022

Driver side passenger sliding door locked and won’t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.

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NHTSA #: 11477994
criticalSTRUCTURE
Filed: Apr 2022

The driver side rear door failed to unlock and open and is available for inspection. This happened about two weeks ago 04/12/2022. When this started, my grandson was unable to get out that door, but fortunately, the other door opened fine.

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NHTSA #: 11462470
criticalSTRUCTURE
Filed: Dec 2021

The passenger (right) side rear sliding door has gotten stuck and will not unlock manually. It has been stuck for about a year and after going to the dealer they’re claiming it’s a common defect that is hard to repair.

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NHTSA #: 11444521
criticalSTRUCTURE
Filed: Nov 2021

- Left side sliding door will not unlock to open; * safety concern of rear passengers being trapped if right side slider is hit in an accident - Right side sliding door will not lock; * Safety concern for burglary or car-jacking - I will put the Grand Caravan in Bettenhausen Chrysler/Dodge/Jeep (Orland Park, IL) for repairs on Nov 11, 2021!

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NHTSA #: 11439811
criticalSTRUCTURE
Filed: Sep 2021

Driver's side sliding door lock mechanism became suddenly inoperable, without warning, both electrically and manually. Even with manual operation of the door lock knob, the door cannot be unlocked. It is not possible to open the door using either the interior or exterior door latch handle, therefore eliminating this door as a means of exit for the rear passengers.

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NHTSA #: 11433860
criticalSTRUCTURE
Filed: Sep 2021

The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it.

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NHTSA #: 11431308
criticalSTRUCTURE
Filed: Aug 2021

The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing.

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NHTSA #: 11431147
criticalSTRUCTURE
Filed: Jul 2021

The drivers side sliding door won’t open. We have tried locking and unlocking the door, but the lock won’t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob.

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NHTSA #: 11426195
criticalSTRUCTURE
Filed: Jul 2021

Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism.

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NHTSA #: 11424965
criticalSTRUCTURE
Filed: Apr 2021

My drivers side passenger door will not open or unlock. After some research it seems its the actuator. Which is costly to repair and a safety hazard.

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NHTSA #: 11408078
criticalSTRUCTURE
Filed: Mar 2021

Driver side motorized sliding door stuck closed and will not unlock to open. Cannot manually unlock door as the mechanism will not move. Unlocking by key fob or button will not work either.

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NHTSA #: 11405734
criticalSTRUCTURE
Filed: Nov 2020

Rear sliding doors get stuck on the lock position and can't be opened (defective actuator). The dealer will not replace it. If rear-end crash or fire possible death may occur.

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NHTSA #: 11376116
criticalSTRUCTURE
Filed: Oct 2020

The driver side passenger door will not open and is "locked". No manual or fob attempt will allow entry or exit. In the event of an accident no one will be able to open this door.

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NHTSA #: 11365451
criticalSTRUCTURE
Filed: Jun 2020

Both sliding doors locking mechanism have malfunctioned. This is a common problem on this vehicle. Either the door is stuck in locked position (driver side) or in unlocked position (passenger side).

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NHTSA #: 11328577
criticalSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Apr 2020

Good afternoon, I am writing today with a serious safety issue on our 2016 dodge grand caravan. Our van has rear power slider doors and locks; recently the driver's side rear door has stopped sliding and will not unlock at all, either with the key or manually.

NHTSA #: 11320343
criticalSTRUCTURE
Filed: Feb 2020

The driver's side sliding door is not unlocking. The door won't open, so I am unable to put my baby in and out of his car seat through that door. The door won't open manually or through the use of the automatic lock buttons.

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NHTSA #: 11307476
criticalSTRUCTURE
Filed: Jan 2020

The rear sliding door behind the drivers seat has become stuck in the lock position overnight. The door will not open from outside or inside. Nothing caused this to happen such as an accident or forcibly closing the door.

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NHTSA #: 11297115
criticalSTRUCTURE
Filed: Dec 2019

At 17,000 passenger rear sliding door locking mechanism actuator failed. Door suddenly started making a buzzing noise when activated by key fob or front control switches. Paid dealership over $1,100 to replace a $17 dollar part.

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NHTSA #: 11289042
criticalSTRUCTURE
Filed: Jul 2019

I'm writing to inform you of an issue with our 2016 dodge caravan. The sliding door on the passenger side is unable to be opened from the inside, from the outside or when using the key fob. This is a major safety issue in the event of an accident or fire as well as a major inconvenience.

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NHTSA #: 11240741
criticalSTRUCTURE
Filed: Apr 2019

Purchased in aug 2018, in april 2019 both side doors would not open by any means tried. No recall according to dodge but I have read many complaints on line and here. I consider this a safety hazard.

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NHTSA #: 11196782
criticalSTRUCTURE
Filed: Jan 2019

My rear sliding door's actuator has gone out on the driver's side. This was noticed when I pulled into my driveway and attempted to let my children out of the car, so it was turned off. The door is stuck in "lock" and will not open.

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NHTSA #: 11170683
criticalSTRUCTURE
Filed: Oct 2018

Without warning, the driver side power sliding door locked and would not open. The door would not unlock electrically or manually. If there had been an accident the passengers could potentially be trapped in the vehicle.

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NHTSA #: 11139599
criticalSTRUCTURE
Filed: Oct 2018

Driver side sliding door is stuck in the closed and locked position. Will not unlock manually or by power unlock switch. No cause or symptoms observed before the failure.

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NHTSA #: 11133361
criticalSTRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
CrashFiled: Jun 2016

I was driving at 2 or 3 MPH in heavy traffic on a city street and the car accelerated when I touched the brake. Pressure on the brake pedal would not stop the vehicle and it crashed into the car ahead, pushing it into the second car ahead. Eventually the rpms dropped after the collision.

NHTSA #: 10873253
highSTRUCTURE
Filed: Mar 2026

Your driver's side sliding door won't open manually, which means passengers in the back or middle seats would only have one way out in an emergency. The door stopped working about a week ago without any warning signs or accident involvement. Fixing this will likely require a mechanic to inspect and repair the door latch mechanism or slide track system.

NHTSA #: 11724662
highSTRUCTURE
Filed: Feb 2019

After only 27,000 miles the sliding door on the drivers side will not unlock/open by any means leaving it impossible to get out of the back in case off an emergency. Also the passenger side sliding door will not lock even while driving which means someone could open it while the car is moving and fall out. I believe dodge has installed a batch of bad actuators for these doors.

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NHTSA #: 11180818
highSTRUCTURE
Filed: Mar 2018

Jacking the car using the manufacturers jack installed at the points indicated by the manual caused the metal rail to split. Tried three different places all within 6 inches and each time the jacking point split the metal. Metal would break after lifting the car and weight was on the jack.

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NHTSA #: 11078469
mediumSTRUCTURE
Filed: Oct 2025

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's side headrest stem fractured. The contact stated that the vehicle was not occupied when the failure occurred.

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NHTSA #: 11695781
mediumSTRUCTURE
Filed: Dec 2024

The rear sliding doors do not open. Dodge sent me an extended warranty to fix the rear door actuators which fail that cause this issue. But 2 dealerships want $1600 to $2000 to replace the covered part!

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NHTSA #: 11629563
mediumSTRUCTURE
Filed: Jul 2023

The door locking actuator failed. The door will no longer open from the inside or out. It’s essentially stuck locked.

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NHTSA #: 11533885
mediumSTRUCTURE
Filed: Jul 2023

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 58 MPH, the spoiler deck lid on the liftgate fractured and detached from the vehicle. The contact also became aware that the brake light was missing from the liftgate.

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NHTSA #: 11531276
mediumSTRUCTURE
Filed: May 2023

No warning lamps. I managed to reset the actuator but it jammed up again. The doors won't unlock or lock depending on the position the actuator failed in.

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NHTSA #: 11520847
mediumSTRUCTURE
Filed: Feb 2023

One day it just quit working. Along with the lock making a loud noise. Now I can’t get my kids out in the case of an emergency.

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NHTSA #: 11505738
mediumSTRUCTURE
Filed: Nov 2022

The contact's daughter owns a 2016 Dodge Durango. The contact stated that while her daughter was taking out an item from the trunk, the rear liftgate inadvertently closed on her back. The contact stated that her daughter's back was badly injured.

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NHTSA #: 11491756
mediumSTRUCTURE
Filed: Jun 2022

The passenger side sliding door fails to lock leaving people and property at risk. It is available for inspection. The dealership service department indicated it is the latch system.

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NHTSA #: 11471271
mediumSTRUCTURE
Filed: May 2022

Passenger side rear door is making a buzzing noise! will cost over $500 to fix. After researching multiple other van owners are having this same issue this should be recalled this vehicle is only 6 years old !!

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NHTSA #: 11464994
mediumSTRUCTURE
Filed: Apr 2022

The left side passenger door stopped working and is stuck in the lock position. It will not unlock even manually. At first I assumed this was just something with my van but after checking online I now see this is a massive problem that has affected many people.

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NHTSA #: 11459933
mediumSTRUCTURE
Filed: Mar 2022

Driver side sliding door does not latch under normal use. It will constantly cycle through opening and closing to no end. This will happen when driving which is a major safety issue.

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NHTSA #: 11458937
mediumSTRUCTURE
Filed: Jan 2022

The right rear door will not lock causing a concern for my safety at any time I'm in the public. Anyone can enter that door if they just tried to see if its unlocked. I cannot stress this enough as I am an uber driver and sometimes unruly passenger try to get into my car without my permission.

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NHTSA #: 11445864
mediumSTRUCTURE
Filed: Nov 2021

Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car.

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NHTSA #: 11440717
mediumSTRUCTURE
Filed: Oct 2021

Purchase vehicle in April 2021. Discovered after 3 days that left sliding door did not lock when the rest of the vehicle was locked. When the door was opened with the car locked the alarm sounded.

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NHTSA #: 11438192
mediumSTRUCTURE
Filed: Oct 2021

My doors are in a locked position and can't open! I have young children and no access to my doors. Just purchased this car from a dealership!

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NHTSA #: 11437724
mediumSTRUCTURE
Filed: Sep 2021

Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem.

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NHTSA #: 11431397
mediumSTRUCTURE
Filed: Aug 2021

Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch.

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NHTSA #: 11429016
mediumSTRUCTURE
Filed: Aug 2021

the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more.

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NHTSA #: 11428424
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Jul 2021

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger’s side door failed to open. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger’s side door actuator to be replaced.

NHTSA #: 11424749
mediumSTRUCTURE
Filed: Mar 2021

The driver's side sliding door is stuck in a locked position. It will not unlock with the fob or manually. I have been living with this hazardous situation for three years, one year after purchasing the vehicle and the vehicle was only two years old when it malfunctioned.

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NHTSA #: 11404852
mediumSTRUCTURE
Filed: Mar 2021

Our passenger sliding door, of our 2016 dodge grand caravan, has been making a buzzing noise when we hit the unlock button. After doing some reading we had concerns the door would soon not function. Then, just a couple weeks later, our driver's side sliding door was stuck in the lock position.

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NHTSA #: 11400157
mediumSTRUCTURE
Filed: Jan 2021

When doors are unlocked a loud clicking/grinding noise happens in back passenger side sliding door ..not sure if door stays locked..haven't really tested in while in motion

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NHTSA #: 11387411
mediumSTRUCTURE
Filed: Nov 2020

The driver's side sliding door does not unlock or open. The locking mechanism is stuck in the lock position and does not allow the door to unlock/open. This happened without any external cause.

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NHTSA #: 11372686
mediumSTRUCTURE
Filed: Sep 2020

Both the left and right side sliding doors of our 2016 dodge grand caravan sxt will not open because of defective solenoid valves inside the doors. We are unable to open the sliding doors electronically (push buttons or key fobs) or manually, due to the failed door actuator valves. As a result, the sliding doors are completely inoperable and stuck in the closed position.

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NHTSA #: 11360564
mediumSTRUCTURE
Filed: Aug 2020

I bought a 2016 dodge caravan new from the dealership and have had several issues with rear sliding doors not opening. They replaced the door relay shortly after purchasing this vehicle. On numerous occasions 1 or both rear sliding doors with lock and won't release from the inside or outside after unlocking with key fob and then tried manually unlocking from inside.

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NHTSA #: 11352349
mediumSTRUCTURE
Filed: Aug 2020

The sliding door started making buzzing/grinding noise when activated. Payed a dealership $1000 to repair and was told by the service person they'd seen 3 of these in the past week. Google search shows lots of complaints for the same issue.

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NHTSA #: 11349069
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Jul 2020

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side sliding door ceased in the closed/locked position. The contact was unable to unlock the door.

NHTSA #: 11337130
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Jun 2020

Drivers side sliding door stuck in a locked position. Incident occurred 6 days after purchase from dealership on 6/6/2020.

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NHTSA #: 11329037
mediumSTRUCTURE
Filed: May 2020

Tl* the contact owns a 2016 dodge grand caravan. The contact stated the driver side rear sliding door locking mechanism malfunctioned and the door ceased in the locked position and could not be opened. The failure also occurred on the passenger's side sliding door on multiple occasions.

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NHTSA #: 11324398
mediumSTRUCTURE
Filed: May 2020

Sliding door remained locked and would not open when the vehicle was shut off .or running. This was repaired by replacing the actuator. Shortly after, the other sliding door did the same.

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NHTSA #: 11324423
mediumSTRUCTURE
Filed: May 2020

Right sliding door would not unlock. Neither the key fob. Overhead button, outside door handle nor the inside manual or electric button will allow the door to open.

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NHTSA #: 11324020
mediumSTRUCTURE
Filed: Apr 2020

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side rear sliding door was defective and could not be opened manually nor with the key fob. The vehicle was not taken to a dealer for a diagnosis or to be repaired.

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NHTSA #: 11321433
mediumSTRUCTURE
Filed: Mar 2020

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear driver door lock was ceased in the lock position. The contact mentioned that the door was unable to be unlocked manually or by using the key fob.

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NHTSA #: 11317260
mediumSTRUCTURE
Filed: Feb 2020

Both sliding doors have stopped working on my 2016 dodge grand caravan. From my research the door lock actuators have gone bad on both sliding doors. This means that neither door can be opened.

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NHTSA #: 11311042
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Feb 2020

Automatic second row passenger doors and or locks are sealed shut. The doors cannot be opened or closed and are sealed completely and totally shut. There is no manual over ride system to manually open and close the doors or to manually unlock the doors to open them.

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NHTSA #: 11307676
mediumSTRUCTURE
Filed: Feb 2020

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear driver side sliding door failed to open and close. In addition, while attempting to open or close the sliding door an abnormal buzzing sound was heard.

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NHTSA #: 11307754
mediumSTRUCTURE
Filed: Jan 2020

Driver side rear sliding door started makeing a buzzing noise when you would lock and unlock door after a few days the door lock failed, and now I cant open door manually or remotely. They need a recall, mine ain't the only one that has broken, look it up you'll find more complaints!

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NHTSA #: 11300978
mediumSTRUCTURE
Filed: Dec 2019

THE LOCK ON THE BACK PASSENGER SIDE DOOR IS MALFUNCTIONING AND MAKES AN AWFUL NOISE EVERY TIME IT LOCKS OR UNLOCKS. SOMETIMES IT DOESN'T LOCK AT ALL OR WON'T UNLOCK. THIS IS VERY DANGEROUS IF GOD FORBID THE CAR IS SUBMERGED (STUCK LOCKED) OR IF A CHILD OPENS THE DOOR WHILE MOVING (STUCK UNLOCKED). THIS IS A COMMON ISSUE WITH 2016 DODGE GRAND CARAVANS IF YOU SEARCH THE INTERNET.

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NHTSA #: 11289514
mediumSTRUCTURE
Filed: Dec 2019

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

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NHTSA #: 11287538
mediumSTRUCTURE
Filed: Nov 2019

THE DOOR ACCENTATORS IN BOTH REAR DOORS HAVE STOPPED WORKING . THE DEALERSHIP FIXED ONE WHICH WAS GREAT BUT THE AUTOMATIC DOOR LOCKS NO LONGER FUNCTION IN EITHER DOOR AS WELL . THE FIRST DOOR WAS GRINDING WHENEVER WE TRIED TO USE THE DOOR LOCKS OR EVEN STOPPED THE CAR AND PUT IT IN PARK . ALSO THE KEY FOB IS DEFECTIVE FOR THIS CAR I HAVE CHANGED THE BATTERY ONCE A MONTH AND IT ONLY UNLOCKS THE DOORS SOMETIMES .

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NHTSA #: 11282258
mediumSTRUCTURE
Filed: Nov 2019

LEFT SIDE SLIDING DOOR STUCK IN SHUT POSITION IN JULY 2019. JUST LOCKED SHUT. THIS IS A MANUAL, NOT ELECTRICAL DOOR. DOES NOT RESPOND TO ANY LOCKS, FOB BUTTONS AND OR HANDLES. THERE WAS NO ACCIDENT OR ANYTHING THAT "CAUSED" IT. IT JUST WILL NOT OPEN.

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NHTSA #: 11281772
mediumSTRUCTURE,SEATS
Filed: Nov 2019

I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.

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NHTSA #: 11281485
mediumSTRUCTURE
Filed: Nov 2019

THE DRIVER PASSENGER DOOR IS LOCK AND WILL NOT UNLOCK OR OPEN

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NHTSA #: 11281268
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Nov 2019

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE ELECTRONIC SLIDING DOOR HAD LOCKED AND COULD NO BE RE-OPENED. THE VEHICLE WAS TAKEN TO STRAUB CHRYSLER DODGE (1502 WHEELING AVE, GLENDALE, WV) WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE MECHANISM WAS REPLACED AND THE FAILURE WAS REMEDIED. HOWEVER, WHEN THE VEHICLE WAS TAKEN IN FOR SERVICE, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE SLIDING DOOR. THE PASSENGER SIDE DOOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *DT*JB

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NHTSA #: 11278806
mediumSTRUCTURE
Filed: Oct 2019

THE DRIVER SIDE SLIDING DOOR IS CURRENTLY IN THE LOCKED POSITION AND CANNOT BE UNLOCKED EITHER USING THE KEY FOB OR MANUALLY MANIPULATING THE DOOR LOCK MECHANISM. THE DOOR WAS OPERATING PROPERLY IN THE MORNING AND INOPERATIVE IN THE AFTERNOON. BASED ON INTERNET SEARCHES AND CHECKING WITH MY LOCAL MECHANIC, IT APPEARS THAT THE DOOR LOCK ACTUATOR IS DEFECTIVE AND THAT THIS IS A KNOWN DEFECT.

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NHTSA #: 11271175
mediumSTRUCTURE
Filed: Oct 2019

RIGHT REAR DOOR LOCK HAS JAMMED. DOOR CANNOT BE OPENED CREATING A SAFETY HAZARD. UNKNOWN IF THIS OCCURRED WHILE VEHICLE WAS IN MOTION. ODOMETER READS ~62,000 MILES.

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NHTSA #: 11270979
mediumSTRUCTURE
Filed: Sep 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the sliding middle door of the vehicle failed to open. The vehicle was taken to an independent mechanic where it was diagnosed that the door lock mechanism failed.

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NHTSA #: 11254790
mediumSTRUCTURE
Filed: Sep 2019

Sliding side door is stuck in the lock position. There is no way to exit the car, posing a major safety concern. The quotes to get this issue fixed range from $1000-3000.

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NHTSA #: 11253373
mediumSTRUCTURE
Filed: Sep 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact noticed that the rear driver's side sliding door failed to open and close electronically and manually. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing.

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NHTSA #: 11253453
mediumSTRUCTURE
Filed: Sep 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear driver's side sliding door seized in place. The vehicle was not diagnosed or repaired.

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NHTSA #: 11253189
mediumSTRUCTURE
Filed: Sep 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the middle passenger side sliding door alarm buzzed all the time without warning. The vehicle was taken to direct chrysler dodge (276-521-2620, located at 495 w lee hwy, wytheville, va 24382) and the contact was informed to call NHTSA.

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NHTSA #: 11253221
mediumSTRUCTURE
Filed: Sep 2019

First left rear sliding door stuck in locked position, would not open. Was repaired but not under warranty. Now right side sliding door lock is also stuck and unable to lock vehicle.

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NHTSA #: 11253019
mediumSTRUCTURE
Filed: Jul 2019

The driver side slider door will not unlock by any means. The local dodge dealership service department diagnosed the issue as the actuator needing to be replaced. It seems that this is a common complaint and is a safety issue.

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NHTSA #: 11240752
mediumSTRUCTURE
Filed: Jul 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the rear driver's side sliding door failed to function properly. There were no warning indicators illuminated.

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NHTSA #: 11234193
mediumSTRUCTURE
Filed: Jul 2019

Door small panel next to door handle came unglued and snapped off onto vehicle behind me and hit vehicle behind me. This is a factory defect on glue and snap in insertion, as picture shows, nothing abrupted this part, it just flew off nearly hurting someone. I want this part replaced as vehicle is only 2 and a half years old.

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NHTSA #: 11232613
mediumSTRUCTURE
Filed: Jun 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side sliding door failed to open or close electronically or manually. There were no warning indicators illuminated.

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NHTSA #: 11221657
mediumSTRUCTURE
Filed: Jun 2019

While stationary, the left sliding failed to open. I tried both manually and with the key fob. That was repaired in january, 2019.

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NHTSA #: 11220667
mediumSTRUCTURE
Filed: Jun 2019

While driving on an expressway (70mph) at night I heard a loud bang on the driver's window. I thought a bat or bird had hit the window. When I got home I saw that the noise was due to the exterior window molding on the driver's side flying off.

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NHTSA #: 11218536
mediumSTRUCTURE
Filed: May 2019

Door lock accuator failed causing driver side sliding door to be unable to be opened either remotely, by driver door switch or manual lever on door. This is a great safety hazard trapping someone in the car in the event of an emergency. The driver side failed 5/23/19.

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NHTSA #: 11209814
mediumSTRUCTURE
Filed: May 2019

Tl* the contact owns a 2006 dodge grand caravan. The contact stated that the driver's side sliding door did not open from outside of the vehicle. All the other doors operated properly.

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NHTSA #: 11208758
mediumSTRUCTURE
Filed: May 2019

The driver's side sliding door is stuck in the locked position. It will bot open manually or with the key fob. The message says to unlock the door before attempting to open the door but it will bot open.

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NHTSA #: 11207616
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Apr 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the sliding driver's side door malfunctioned and would not open. Uftring chrysler dodge jeep ram (140 radio city dr, pekin, il 61554, (309) 340-4594) stated that they believed the locking mechanism was stuck and mentioned that the contact's warranty had expired.

NHTSA #: 11204399
mediumSTRUCTURE
Filed: Apr 2019

My passenger side sliding door in the back where my child sits will not open. You can not manually open it or open it in any way.

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NHTSA #: 11203577
mediumSTRUCTURE
Filed: Apr 2019

The driver side sliding door failed with less than 50k miles on the vehicle. The lock is stuck and will not open electronically or manually. This prevents a safety issue if immediate egress is needed from the vehicle.

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NHTSA #: 11202941
mediumSTRUCTURE
Filed: Apr 2019

Having several issues with this vehicle. The one that has been apparent the longest is the rust bubbles along the edge of the hood under the paint. Passenger side sliding door lock is sticking.

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NHTSA #: 11203007
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Apr 2019

Two days ago, the driver side rear sliding door failed to unlock or open, either with the key fob or various buttons/handles. The passenger side door lock made a buzzing noise when it locked. Today, the passenger side sliding door stopped working.

NHTSA #: 11197191
mediumSTRUCTURE
Filed: Apr 2019

Tl* the contact owns a 2016 dodge grand caravan. The contact stated that the driver's side sliding door did not function and the passenger side sliding door made an abnormal noise when pressing the button to unlock. The manufacturer and local dealer were not notified.

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NHTSA #: 11195503
mediumSTRUCTURE
Filed: Jul 2018

Driver side sliding door lock failed. Door is shut and locked and cannot be unlocked with key fob or buttons on driver's door. Door cannot be unlocked manually, slide lever will not move.

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NHTSA #: 11113679
mediumSTRUCTURE
Filed: Jun 2018

Rattling noise coming from driver's side dash area when driver on highway. Wind gusts make it sound like the air filter box is rattling but it's not.

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NHTSA #: 11104146
mediumSTRUCTURE
Filed: Apr 2017

Tl* the contact owns a 2016 dodge grand caravan. While driving approximately 40 MPH, the hood opened without warning and caused the windshield to shatter. The driver sustained cuts that did not require medical attention.

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NHTSA #: 10978836
lowSTRUCTURE
Filed: Jan 2025

Both sliding doors are not opening from the inside or outside

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NHTSA #: 11638674
lowSTRUCTURE
Filed: Feb 2024

Sliding door is permanently locked shut and doesn’t open. Have tried to open from outside and inside the car. Will not lock or unlock due to being locked all the time.

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NHTSA #: 11569660
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Mar 2023

Actuator failed and car makes a loud buzzing sound when locking or unlocking the door. Back driver-side door won't open.

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NHTSA #: 11511332
lowSTRUCTURE,FUEL/PROPULSION SYSTEM
Filed: Jan 2023

The sliding door actuator lock gets stuck in the locked position. Making it unsafe for me and my kids to get out in an emergency. Same with the back trunk.

NHTSA #: 11504780
lowSTRUCTURE
Filed: Nov 2022

Similar to recalls with other Grand Caravans, both our sliding doors will not open. There is a buzzing sound when locks are engaged. First door went out a month ago Second one today.

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NHTSA #: 11492763
lowSTRUCTURE
Filed: Jul 2022

Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position.

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NHTSA #: 11475698
lowSTRUCTURE
Filed: Jul 2022

With no warning, the driver’s side sliding rear door locked and will not open either manually or remotely. Concern for safety of passengers exiting the van in an emergency

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NHTSA #: 11472508
lowSTRUCTURE
Filed: Jun 2022

The drivers side siding door lock has failed making the door unable to be unlocked automatically or manually. This has left the door inoperable. This is a serious safety risk which leaves a person in the back seat unable to exit the vehicle through that door in the event of an emergency.

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NHTSA #: 11469653
lowSTRUCTURE
Filed: Mar 2022

The passenger side sliding door no longer locks manually or by remote. I was broken into because of this at a hotel I was staying.

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NHTSA #: 11455369
lowSTRUCTURE
Filed: Feb 2022

The sliding door on the driver’s side stopped working and stayed shut for a couple days. For no apparent reason it started opening and closing again but only when the door handle was kept pulled. I believe it is a safety issue that could have serious consequences if an emergency occurred and passengers need to immediately exit the vehicle.

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NHTSA #: 11450427
lowSTRUCTURE
Filed: Jan 2022

The driver's side sliding door will not open, manually or electronically. This apparently is a VERY common issue for Dodge and is a very big safety concern. We have brought it to make mechanics and all have stated that is is extremely expensive to fix and almost impossible to find the needed parts.

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NHTSA #: 11448692
lowSTRUCTURE
Filed: Oct 2021

Door lock motors failed and or failing. Replace a couple.

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NHTSA #: 11437416
lowSTRUCTURE
Filed: Sep 2021

Loud buzzing sound when you lock doors

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NHTSA #: 11431734
lowSTRUCTURE
Filed: Aug 2021

Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front.

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NHTSA #: 11428341
lowSTRUCTURE
Filed: Aug 2021

Passenger side sliding door would not lock electronically. I forced the lock to move and now it makes a loud buzzing sound.

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NHTSA #: 11427784
lowSTRUCTURE
Filed: Jul 2021

I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can’t use the remote control to unlock. I can’t open the door manually from inside or outside.

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NHTSA #: 11426916
lowSTRUCTURE
Filed: Jun 2021

The sliding door is sealed shut..It will not open by the fob or manually effectively trapping passengers including my disabled son in the vehicle. UNSAFE AND SHOULD BE RECALLED

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NHTSA #: 11422118
lowSTRUCTURE
Filed: May 2021

The driver's side power-sliding rear door will not operate using the key fob, the center button in the front seat, or by manually pulling the inside or outside handle. It appears as though the lock mechanism is stuck in the locked position.

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NHTSA #: 11416057
lowSTRUCTURE,BACK OVER PREVENTION
Filed: Mar 2021

The driver's side passenger sliding door has been in the locked position for some time now and it cannot be opened manually or electronically. I came out of the store into the parking lot and tried to open the side door to load my groceries with no success. I have been doing some research and apparently this is a common problem in the chrysler/dodge minivans.

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NHTSA #: 11404222
lowSTRUCTURE
Filed: Mar 2021

I drive 10 minutes and parked. I went to unlock rear driver side sliding door. It was stuck.

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NHTSA #: 11402951
lowSTRUCTURE
Filed: Mar 2021

The drivers side sliding door will not unlock manually, I was told it is a bad actuator. This poses a safety risk for passengers in the second and third rows if they must exit the vehicle in an emergency. This is a prevalent problem with is year, make and model and should be a recall due to the safety risks

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NHTSA #: 11399504
lowSTRUCTURE
Filed: Feb 2021

2016 durango liftgate has water damage on the left side within 2 years of it being purchased brand new. I called dodge and they advised me that the car was out of warranty, by less than 500 miles. I recently purchased a 2019 durango liftgate from ebay because mopar has a nationwide shortage on this item and within 60 days it happened again but this time on the right side.

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NHTSA #: 11395714
lowSTRUCTURE,VISIBILITY/WIPER
CrashFiled: Feb 2021

My hood flew open while driving on the highway, and I checked the NHTSA site and see there was a recall for the hood latches, but apparently not for

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NHTSA #: 11394469
lowSTRUCTURE
Filed: Dec 2020

All of a sudden the driver side sliding door is frozen locked and will not open. I have tried everything to be able to open the door - from outside and inside and it does not unlock or open. This is a serious safety issue - if my grandchildren are sitting in the middle and back seats - how will they get out in an emergency?

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NHTSA #: 11377495
lowSTRUCTURE
Filed: Oct 2020

Driver's side sliding door stuck in locked position. 46,544 miles

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NHTSA #: 11365958
lowSTRUCTURE
Filed: Sep 2020

The locks on both sliding side doors have stopped working. The passenger side door will not lock and the drivers side door has locked and will not unlock. The drivers side sliding door is unusable.

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NHTSA #: 11361653
lowSTRUCTURE
Filed: Sep 2020

The driver side sliding door will not open as the lock appears to be stuck. Cannot manually unlock or open the door. Vehicle was stationary as it just randomly would not open one morning.

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NHTSA #: 11360625
lowSTRUCTURE
Filed: Sep 2020

Driver side back sliding door will not open. Does not open manually or with the key fob.

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NHTSA #: 11354953
lowSTRUCTURE
Filed: Aug 2020

The driver side sliding door stopped functioning. It is stuck in locked position rendering it unusable in an emergency situation. The lock cannot be freed automatically or manually.

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NHTSA #: 11351295
lowSTRUCTURE
Filed: Aug 2020

The side power door on the left driver side is stuck shut with no way to open it. This is very dangerous with no way to get it open manually in an emergency situation. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c.

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NHTSA #: 11351148
lowSTRUCTURE
Filed: Aug 2020

Out of the blue, with just over 60k miles, the driver side sliding door, won't open with the key fob, neither by pulling on the inside or outside handle, nor pushing the inside button (by the door) or pushing the console button. It is stuck closed.

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NHTSA #: 11348749
lowSTRUCTURE
Filed: Jul 2020

The driver's side sliding door on our 2016 dodge caravan cannot be opened. It stopped working after having the vehicle for less than two years. It cannot be opened from the inside or outside which is a safety concern for passengers trying to get out of the vehicle quickly in an emergency.

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NHTSA #: 11341770
lowSTRUCTURE
Filed: Jul 2020

Both rear sliding door locks have become jammed/stuck in the locked position. Door are stuck closed with no way to open them from the inside or outside of the van. Neither the automatic door open/close button or manual sliding options are operational.

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NHTSA #: 11340511
lowSTRUCTURE
Filed: Jul 2020

The right side sliding door is making a buzzing sound after the vehicle is put into park and the doors unlock.

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NHTSA #: 11339702
lowSTRUCTURE
Filed: Jul 2020

Right sliding door stuck in lock position. Started a year ago. Seems many people having this problem and is safety issue.

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NHTSA #: 11339147
lowSTRUCTURE
Filed: Jul 2020

Automatic sliding door locked shut and unable to open at all. Trap hazard to passengers in an emergency.

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NHTSA #: 11338860
lowSTRUCTURE
Filed: Jul 2020

Rear left sliding door lock actuator failed in locked position - trapping rear seat occupants in vehicle.

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NHTSA #: 11338768
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Jun 2020

Driver side sliding door is stuck in lock position and will not open. Opened fine and after a 20 minute car ride it was then stuck. I have reviewed several forums regarding this similar problem, and have seen countless reports on the name issue.

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NHTSA #: 11330168
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Jun 2020

Passenger sliding door started buzzing then wouldn't open.

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NHTSA #: 11329503
lowSTRUCTURE
Filed: Jun 2020

Driver's side sliding door will not open. It is stuck closer.

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NHTSA #: 11329643
lowSTRUCTURE
Filed: Jun 2020

Driver side back sliding door stuck shut and will not open from handle,remote,or from inside its like it won't unlock

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NHTSA #: 11328773
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Jun 2020

Driver and passenger sliding doors will not lock or unlock with key fob or manually. Sliding doors can open while vehicle is in motion.

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NHTSA #: 11327053
lowSTRUCTURE
Filed: May 2020

Drivers side sliding door will not unlock or open remotely or manually.

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NHTSA #: 11326697
lowSTRUCTURE
Filed: Apr 2020

Driver side sliding door stuck in locked position

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NHTSA #: 11322301
lowSTRUCTURE
Filed: Apr 2020

The sliding door door lock actuator is very noisy. Something is wrong with it. Every time I unlock the doors that specific passenger side sliding door is very noisy.

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NHTSA #: 11321973
lowSTRUCTURE
Filed: Mar 2020

My passenger rear sliding door won't unlock. No matter what you do to try to unlock the door it won't unlock. The power locks and manual locks are stuck.

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NHTSA #: 11317236
lowSTRUCTURE
Filed: Feb 2020

The actuator in both sliding doors has broken. Our mechanic suggested we request a recall for this part as the minivan is still fairly new and the part is expensive. One sliding door would not open at all and the other would not lock.

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NHTSA #: 11311627
lowSTRUCTURE
Filed: Feb 2020

Sliding door behind driver is closed and locked. The door will not unlock or open. I feel this is a safety issue for the rear passengers.

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NHTSA #: 11307475
lowSTRUCTURE
Filed: Jan 2020

Passenger non-power sliding door will not open from inside or outside. Cannot unlock unless you use fob while holding the lock lever in the unlock position. This is not safe if someone needs to exit the vehicle quickly in an emergency.

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NHTSA #: 11299252
lowSTRUCTURE
Filed: Jan 2020

The passenger side door buzzes loudly when you unlock the door. This happens when you push the unlock button inside the van, or the unlock button on the key fob.

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NHTSA #: 11299303
lowSTRUCTURE
Filed: Jan 2020

Drivers side, passenger sliding door will not unlock or open. doesn't make any difference if it is stationary, off or running. In my opinion, this is a safety issue, anyone sitting in that position requiring emergency egress, would be trapped.

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NHTSA #: 11297211
lowSTRUCTURE
Filed: Sep 2019

Driver side passenger sliding door (power) will not open. I've tried the key fob, the button in the overhead console, and the button behind the driver seat and nothing happens.

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NHTSA #: 11256450
lowSTRUCTURE
Filed: Sep 2019

Both sliding, rear doors of my 2016 dodge grand caravan (less than 40,000 miles) are locked in place. Both doors will not open using either electric switches or manual handles and locks. First the passenger side door stopped functioning, and then 5 days later the driver side sliding also stopped functioning.

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NHTSA #: 11255358
lowSTRUCTURE,UNKNOWN OR OTHER
Filed: Sep 2019

The passenger door is stuck locked. Tried using fob states unlock door.

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NHTSA #: 11254241
lowSTRUCTURE
Filed: Sep 2019

Sliding door making buzzing when locking and unlocking. This occurs whenever locking or unlocking the door.

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NHTSA #: 11252772
lowSTRUCTURE
Filed: Aug 2019

I arrived at the store, I was with my wife and kids. Shut the vehicle off and tried opening the sliding door on the drivers side. The door was stuck.

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NHTSA #: 11252610
lowSTRUCTURE
Filed: Aug 2019

Sliding rear passenger side door does not lock. Manual lock is stuck in the open position and does not change position with the inside buttons or the key fobs. I've read online about many vans like mine with this issue (2012 and up...).

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NHTSA #: 11246403
lowSTRUCTURE
Filed: Aug 2019

The left side sliding door is stuck closed with no manual or remote lock helping. can't open it at all. Baby stuck in car seat and I can't get him out with out hardship since door won't open.

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NHTSA #: 11246236
lowSTRUCTURE
Filed: Aug 2019

2016 grand dodge caravan passenger slider door does not open or close with key fobe, overhead button or manually. It just stopped working. Seems that the door is in the lock position.

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NHTSA #: 11246066
lowSTRUCTURE
Filed: Aug 2019

Driver side sliding door stuck in lock position, will not open.

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NHTSA #: 11241786
lowSTRUCTURE
Filed: Jul 2019

The driver side sliding door had been working perfectly. On vacation we were parked at our son's when we tried to open it it is in a locked position nothing will release it we have tried the car fob, manually, and the controller on the upper console. It is a safety hazard that needs resolved.

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NHTSA #: 11240878
lowSTRUCTURE
Filed: Jul 2019

Driver side sliding door will not open, no mater if you're using key fob, inside door switch, manuals, or by pushing. Looking on line there are hundreds of these complaints, wondering why it's not a recall?

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NHTSA #: 11240623
lowSTRUCTURE
Filed: Jul 2019

The back sliding door is stuck in the closed position. This is a problem experienced by many owners in models made sense 2011. The door can not be manually or electronically opened.

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NHTSA #: 11240736
lowSTRUCTURE
Filed: Jul 2019

Both left and right passenger sliding door locks can jam in the locked position making it impossible to open the door. This has happened randomly to each door with no known cause. This could be a serious safety problem if passengers cant egress in an emergency and it costs several hundred dollars to fix.

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NHTSA #: 11231259
lowSTRUCTURE
Filed: Jul 2019

Driver side sliding door is stuck in lock position and cannot be manually or otherwise unlocked from the inside or outside. Just happened one day nothing specifically triggered the door to be stuck. The vehicle was stationary.

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NHTSA #: 11230909
lowSTRUCTURE
Filed: Jun 2019

June 14, 2019, while parked in my driveway, the right sliding door would not unlock . I tried both manually and electronically. The door is hopelessly locked.

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NHTSA #: 11220681
lowSTRUCTURE
Filed: May 2019

My vehicles (2016 dodge grand caravan)driver's side sliding door fails to open. It appears to be stuck in the lock position. The automatic door will not respond to the interior switch or the key fob and will not move from the lock position when trying to open manually.

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NHTSA #: 11210597
lowSTRUCTURE
Filed: May 2019

The edge of the taillights when the back hatch is open are extremely dangerous. They are sharp and I have severely cut myself multiple times

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NHTSA #: 11209345
lowSTRUCTURE
Filed: Apr 2019

Driver's side rear sliding door is stuck closed. It cannot be unlocked at all. I have tried unlocking the door manually and by pressing the unlock button.

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NHTSA #: 11203824
lowSTRUCTURE
Filed: Apr 2019

The driver side side door stopped working. It cannot be unlocked even manually, trapping passengers inside if it is the only exit point. Lock will not engaged to unlock the door.

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NHTSA #: 11203825
lowSTRUCTURE
Filed: Mar 2019

Driver side sliding door jam, do not lock or unlock electronically or manual

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NHTSA #: 11191063
lowSTRUCTURE
Filed: Mar 2019

Passenger sliding door locked shut. Will not open automatically or manually.

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NHTSA #: 11185538
lowSTRUCTURE
Filed: Oct 2018

My driver side sliding door will not open. It seems to be an issue with several of these vans when I looked up a correction to it. It seems to be stuck in the lock position and wont open manually or with the fob.

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NHTSA #: 11142092
lowSTRUCTURE,UNKNOWN OR OTHER
CrashFiled: Sep 2018

I put the van in park. Got out to walk around and get a car seat & the van started moving in reverse (back up camera was not on) so I know I put it in park. The van hit another car beside me and if I was not able to stop it in time it would've hit my apartment complex because it was moving fast enough to go over the curb by itself!

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NHTSA #: 11131714

Other 2016 Dodge Grand Caravan Issues