Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2014 Dodge Durango — Known Issues & Recalls
Complaints from Jan 2017 to Dec 2019
The most reported issue is exterior lighting problems (202 complaints). 23 complaints involved crashes. 9 involved fires.
Open Safety Recalls (11)
NHTSA Campaign: 18V332000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA Campaign: 17V435000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
NHTSA Campaign: 17V572000
Component: SERVICE BRAKES
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
NHTSA Campaign: 17V741000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
NHTSA Campaign: 14V154000
Component: SERVICE BRAKES
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
NHTSA Campaign: 14V293000
Component: VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Risk: The unintended continued acceleration may increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
NHTSA Campaign: 14V391000
Component: ELECTRICAL SYSTEM:WIRING
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.
Fix: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
NHTSA Campaign: 14V643000
Component: SEAT BELTS
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
NHTSA Campaign: 15V461000
Component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Fix: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
NHTSA Campaign: 14V636000
Component: ELECTRONIC STABILITY CONTROL (ESC)
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
NHTSA Campaign: 14V634000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Owner-Reported Issues (20 of 776)
Seats →6 issues
While driving your 2014 Dodge Durango with no accident or impact, the active headrest restraint on the passenger seat suddenly activated and struck the passenger in the back of the head and neck, causing them pain and headaches for a week. There was no warning before activation and no record of it in the vehicle's UConnect system. This type of unexpected headrest activation could be dangerous if it happens to the driver, potentially causing loss of control due to surprise.
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Your driver's side headrest suddenly deployed on its own while you were making a slow turn, hitting the back of your head and causing your ear to ring. The headrest made an abnormal sound before deploying and you weren't able to push it back into place afterward. This is a safety concern, especially since your children were in the vehicle at the time. The headrest mechanism likely needs to be inspected and repaired or replaced by a technician.
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Your driver's side front headrest suddenly deployed or exploded while your car was parked, and the plastic latch inside broke, making it impossible to reset. This appears to be a known issue affecting multiple Dodge models that hasn't been recalled. The fix will likely involve replacing the headrest assembly or the internal latch mechanism.
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Your front passenger headrest unexpectedly deployed while you were driving at 75 MPH, making a loud explosion sound and hitting the passenger in the head. The dealer determined the headrest unit needs to be replaced, but the exact cause of the deployment hasn't been identified. Replacing the headrest assembly will likely be necessary to resolve this issue.
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Your front passenger headrest's active head restraint unexpectedly deployed while you were adjusting it, with no warning light appearing first. The dealer didn't diagnose or repair it due to cost concerns. The fix will likely involve inspecting the headrest mechanism and replacing the active head restraint system or its components.
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Your car's active headrest deployed suddenly on its own while driving, even though there was no crash. This could happen again while you're driving normally, which could be startling or distracting. The headrest system may need to be inspected or repaired to prevent unwanted deployment.
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Air Bags,seats →2 issues
Your driver's seat headrest suddenly deployed and struck the back of your head while driving at normal speed, causing neck and upper back injuries diagnosed as whiplash. This is the second headrest failure on your vehicle — the passenger-side headrest also failed in August 2023 — suggesting a defective plastic component. The dealership confirmed the headrest exploded and the repair may take over two months due to parts being out of stock. Replacing the headrest assembly with a non-defective unit should resolve the issue.
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Your passenger headrest airbag deployed unexpectedly while your car was stopped at a stop sign, even though there was no crash or collision. This is a serious safety concern since airbags should only activate during an actual impact. The airbag system will likely need diagnostic testing to identify why it deployed, and the airbag may need to be replaced.
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Electrical System,service Brakes →1 issue
While turning left at low speed (15-20 mph) after exiting a car wash near railroad tracks, your vehicle began skidding and you lost control, striking two other vehicles head-on. You believe the traction control or ABS system may not have been functioning properly and could have prevented the crash. This issue may involve diagnostics of the stability control and anti-lock braking system to determine if they were operating correctly.
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Service Brakes →1 issue
Your brake booster is allowing water to seep inside, which freezes in cold temperatures and reduces braking power, triggering a warning light (code C0021-02). While your vehicle's VIN isn't listed in the official safety recall, you're experiencing the same problem described in that recall. You'll need to have the brake booster replaced and potentially sealed to prevent water intrusion.
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Seat Belts →1 issue
Your passenger side seatbelt retractor is broken and won't release the seatbelt. You're unable to safely use the passenger seat until it's fixed. The repair will likely require replacing the seatbelt retractor assembly.
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Chest Clip, Buckle, Harness →1 issue
Your child safety seat straps loosen up after being tightened because the child can push them slack. The straps don't stay secure and locked in the way they should. This could affect how well the car seat protects your child in an accident.
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Fuel/propulsion System →1 issue
Your fuel pump and its electrical wiring may not be functioning properly. This could cause your engine to have difficulty starting or running smoothly. The fuel pump or its wiring harness may need to be inspected and possibly replaced to restore proper fuel delivery to your engine.
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Power Train →1 issue
While accelerating and shifting into second gear, your transmission started slipping and your vehicle lost power even though the engine RPM increased. Your dashboard displayed a message telling you to shift into Park and restart the engine. A dealer diagnosed the problem as a faulty transmission that needs to be replaced. The fix will involve replacing the entire transmission.
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Fuel System, Gasoline,electrical System →1 issue
Your 2014 Dodge Durango won't start, and you've noticed an EVAP failure warning light coming on and off. When you checked the fuse box, you found that the fuel pump fuse had blown and melted into the box itself. This electrical failure is preventing your vehicle from starting properly.
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Air Bags →1 issue
While driving slowly through a parking area, your passenger's side headrest suddenly deployed and hit the passenger in the back of the head without any warning lights appearing on your dashboard. This happened at 100,000 miles, and you've linked it to Chrysler Campaign Number X88. The vehicle was never taken to a dealer or mechanic for diagnosis or repair.
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Unknown Or Other,engine,fuel/propulsion System →1 issue
Your Dodge Durango's EVAP (emissions) system is failing, causing the engine to have trouble restarting after you refuel. When it does restart, the engine idles roughly, sputters, and may stall before eventually running normally until you refuel again. You've taken it to multiple shops and dealerships for repairs, but the problem keeps coming back. The fuel vapors could potentially accumulate and create a fire hazard, especially in hot, dry conditions. The fix will likely involve diagnosing and replacing faulty EVAP components like the charcoal canister, purge valve, or fuel vapor lines.
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Electrical System →1 issue
You purchased a 2014 Dodge Durango from a dealer that showed 76,173 miles at sale, but your warranty company discovered the actual mileage on the title was 92,500 miles — a discrepancy confirmed by the vehicle's Carfax report. This indicates the odometer reading may have been tampered with or rolled back before you bought the car. You may want to contact your dealer and consider filing a complaint with your state's attorney general or consumer protection agency regarding potential odometer fraud.
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Exterior Lighting →1 issue
Your taillights stopped working while you were driving, and a police officer pulled you over to let you know. You took your Durango to a mechanic who found the taillight assemblies had failed. After repair, the problem happened again. The fix will likely involve replacing or rewiring the taillight assemblies to restore proper function.
Parts you may need:
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Steering,seats →1 issue
Your driver's side active headrest is deploying on its own when it shouldn't. Additionally, your seat warmers and steering wheel warmer won't turn off normally — you have to restart the vehicle to get them to stop running. Neither issue has caused a crash or fire.
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Related Vehicles
Other Dodge Durango years: