Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2011 Chevrolet Tahoe — Known Issues & Recalls
Complaints from Jan 2018 to Dec 2017
The most reported issue is unknown or other problems (149 complaints). 6 complaints involved crashes. 2 involved fires.
Open Safety Recalls (5)
NHTSA Campaign: 21V054000
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
NHTSA Campaign: 21V050000
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
NHTSA Campaign: 14V827000
Component: ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Risk: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
NHTSA Campaign: 11V339000
Component: STEERING:LINKAGES
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Risk: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Fix: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
NHTSA Campaign: 11V007000
Component: SUSPENSION:REAR:AXLE:SPINDLE
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Risk: THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Fix: DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Owner-Reported Issues (20 of 456)
Unknown Or Other →6 issues
Your tailgate opens by itself repeatedly, even when the vehicle is parked. This has been happening for several months and could drain your battery since it occurs constantly. You're concerned it might open while you're driving. The fix will likely involve inspecting and replacing the tailgate latch mechanism or the electrical switch that controls it.
Parts you may need:
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Your dashboard has developed multiple cracks, including around the airbag area. You're concerned that in a crash, the cracked dashboard could shatter and send pieces toward you and your passengers, or the cracks could damage the airbag during deployment, potentially making it ineffective. Fixing this will likely involve replacing the dashboard panel.
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Your dashboard has cracked on the passenger side near the airbag. You're worried that if the airbag deploys in an accident, the cracked plastic could break apart and injure the passenger. Fixing this would involve replacing the dashboard panel or having it repaired by a professional.
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Your dashboard has developed cracks in multiple areas, and you're concerned it may break further while driving. Additionally, your trunk door stopped opening, requiring a $900 dealer replacement to restore function. Fixing the dashboard cracks may require dashboard repair or replacement, while the trunk latch mechanism may need inspection or replacement to prevent recurrence.
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Your dashboard has developed cracks in two places despite being stored in a garage with a cover and no sun exposure. Your repair shop confirmed this is a known defect affecting 2007-2014 Tahoes rather than a result of wear or environmental damage. There's an ongoing class action lawsuit related to this issue. Repair would involve replacing the dashboard panel.
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Your dashboard has developed two separate cracks. This appears to be a cosmetic issue unrelated to any mechanical problems. The dashboard may need to be replaced or repaired to restore the appearance of your vehicle's interior.
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Air Bags →3 issues
The owner has filed a complaint about the airbags on this 2011 Chevrolet Tahoe. No crash or fire occurred. See the attached document for specific details about what the issue is.
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Your vehicle has a safety recall for the airbag system. When the dealer performs the recall work, they've warned that your dashboard may crack during the repair, but dash damage isn't covered by the recall and you'd have to pay for any cracks yourself. The dealer's position that you're responsible for damage caused during their recall work seems questionable.
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Your Tahoe has an airbag recall, but GM won't help pay for dashboard repairs that may be needed when the recall is fixed. Your dashboard is already damaged, and completing the recall repair could require replacing the entire dashboard at a cost over $2,000, which is preventing you from getting the recall completed. Fixing this issue would likely involve a combination of airbag system work and dashboard replacement or repair.
Parts you may need:
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Fuel/propulsion System →2 issues
Your fuel pump failed, causing your engine to shut off completely three separate times while driving on the interstate, including once in heavy traffic. This is a serious safety concern, especially when traveling with passengers. The fuel pump will likely need to be replaced to restore reliable engine operation.
Parts you may need:
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When you try to fill up your gas tank, fuel backs up and spills out onto you, your vehicle, and nearby property instead of flowing into the tank. This creates a serious fire hazard and risk of burns. The problem likely involves a faulty fuel filler neck, vent system, or charcoal canister that's preventing proper fuel flow during refueling.
Parts you may need:
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Electrical System →2 issues
Your Tahoe is experiencing multiple electrical issues including stability control, ABS, and traction control malfunctions, plus doors that lock and unlock on their own. Most concerning, your truck loses power and shuts off while driving, creating a serious safety hazard for you and other drivers behind you. Even after replacing the alternator, the problem persists, and mechanics have been unable to diagnose the root cause. This will likely require a thorough electrical system diagnosis, possibly including battery testing, alternator verification, and electrical wiring inspection.
Parts you may need:
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You purchased this Tahoe from a dealer who advertised it with 125,000 miles on the odometer, but Carfax records show the actual mileage is 255,000 miles — meaning the odometer has been rolled back. The dealer claims the sale was final and won't address the issue. This is odometer fraud, which affects the reliability of all the vehicle's systems since the true service history is unknown.
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Suspension,vehicle Speed Control,engine →1 issue
Your truck's service suspension system light came on shortly after purchase, and you're experiencing multiple concerning issues: the engine accelerates on its own unexpectedly, the engine warning light and traction control light are now illuminated, and the truck sometimes won't exceed 70 mph. These problems appeared on the highway and create a safety concern, especially with children in the vehicle.
Parts you may need:
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Air Bags,wheels,unknown Or Other →1 issue
Your Tahoe is experiencing multiple issues: the stability control and traction control systems aren't working properly, the trunk won't open or close correctly, your tires are wearing out unusually quickly and need frequent replacement, and there's an open airbag recall on your vehicle. These issues involve the vehicle's safety systems and trunk mechanisms, which should be inspected by a mechanic.
Parts you may need:
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Vehicle Speed Control,unknown Or Other →1 issue
Your dashboard is cracking and the defrost vent fins are breaking off when you clean the windshield, causing a flapping noise when you use the defroster. The interior light switch on the passenger front door doesn't work. Your cruise control randomly turns itself off or speeds up on its own without you adjusting it. The cruise control issue may require inspection and repair of the cruise control module or related wiring.
Parts you may need:
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Air Bags,unknown Or Other →1 issue
After having the Takata airbag recall service completed at a Chevrolet dealer in November 2022, you noticed your dashboard became cracked near where the passenger airbag was replaced — it was not cracked before the service. You're concerned this crack could release shrapnel in an accident and creates a safety hazard that didn't exist before the recall work. The dealer is refusing to cover the damage or even inspect whether technician error (such as overtightening bolts) caused the crack, despite this being a direct result of their recall service.
Parts you may need:
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Suspension →1 issue
While driving at 50 MPH, your Tahoe's "suspension service" warning light came on and the vehicle felt unstable. You drove it home but haven't had it diagnosed or repaired yet. The suspension system may need inspection and repair to restore proper vehicle stability and handling.
Parts you may need:
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Air Bags,structure →1 issue
After your dealer completed a Takata airbag recall repair on your 2011 Chevrolet Tahoe, you noticed the dashboard shaking while driving about a week later. When you inspected it, you found severe cracks on both the driver's and passenger's sides of the dashboard behind the steering wheel. The dealer and manufacturer both declined to cover the dashboard replacement under warranty, despite the damage appearing after the recall work was completed.
Parts you may need:
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Structure →1 issue
Your dashboard is cracking near the passenger-side airbag and around the driver-side instrument cluster. During an accident, pieces of the dashboard could break loose and become projectiles. This appears to be a known issue affecting multiple Chevrolet and GMC models. Fixing this will likely require dashboard replacement or repair of the cracked sections.
Parts you may need:
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