2025 Chevrolet Equinox — Known Issues & Recalls

Your panoramic sunroof suddenly shattered and scattered glass throughout the interior of your car while you were driving. This created a dangerous situation for you and your passenger. The manufacturer should investigate whether the glass itself is defective or if there's a structural issue causing the sunroof to fail. Repair will likely involve replacing the entire panoramic sunroof assembly and inspecting the frame for damage.

Your car's telematics control module (the system that handles vehicle connectivity) is draining your battery when the car is off. You've had the car since mid-February, it was towed to the dealer a week later, and nearly a month has passed without a resolution. Both the dealer and GM customer service have been unresponsive to your requests for help. The fix will likely involve the dealer diagnosing why the module is drawing excessive power and either reprogramming it or replacing the faulty module.

After your vehicle was hit by a deer and repaired, the battery kept draining even after you replaced it with a new one. The dealership has determined that your OnStar module needs to be replaced, but they can't give you a timeline for when the part will arrive. The repair will involve replacing the OnStar module, which the dealership says cannot be disabled.

Your OnStar communication module has failed, which disables your vehicle's OnStar services like emergency calling and remote features. The replacement part is currently on severe backorder, meaning there's a significant delay in getting a replacement available.

Your vehicle has experienced water leaking inside the cabin, causing interior windows to fog up significantly during rainy, cold, or snowy weather—reducing visibility enough that you've had to pull over or use extreme defrost settings to see safely. You've also noticed mildew odors, damp seats, and the dealer found water-damaged carpeting and mentioned a known seal issue on this model, though you couldn't confirm an official recall by VIN. Beyond the water intrusion, you've experienced electrical and safety problems including infotainment screen failures, abnormal turn signals, lane-assist steering pulling the vehicle toward lane lines, and brake lockups during slow driving. The dealer is investigating whether a faulty door or window seal is causing the water intrusion and whether moisture damage is contributing to the electrical and safety issues.

You noticed your windshield was cracked after leaving a restaurant. The complaint doesn't indicate how the crack occurred or whether it affects your ability to see through the windshield.

Your dashboard and infotainment screens have gone dark and reset four times while driving, cutting off important information like navigation and vehicle data. Your cruise control remained active during these resets, and it's unclear whether safety features like collision avoidance also failed during the blackouts. This issue may require a software update or replacement of the display module and its electrical connections.

Your OnStar GPS and communication system failed while driving at night, leaving you stranded on the road. The dealership initially found no issues, but the problem happened again on the way home. A week later, your truck's battery was completely dead, and after inspection at another dealership, they determined the OnStar telematics module had failed and needs replacement. The replacement part is currently on back order.

Your car's wheel rim has developed a crack and is no longer holding air properly. This is a safety concern that needs immediate attention before driving. The wheel will likely need to be replaced with a new rim.

Your 21-inch wheel developed a crack at the rim edge without any impact you're aware of, causing your tire to lose air and requiring daily refills. The tire itself was undamaged—only the wheel was cracked. Your dealership declined to cover this under warranty, so you replaced the wheels to avoid the problem recurring.

Your Equinox's telematics and infotainment system keeps failing, causing GPS to lose accuracy, navigation to stop working, voice commands to drop out, and the touchscreen and instrument cluster to go completely black while driving. The dealership replaced the telematics control module under warranty, but the same connectivity problems came back. The vehicle has been in the shop for 82 days across multiple visits, and Chevrolet hasn't been able to permanently fix it. This repair will likely involve replacing the telematics module again and possibly reprogramming or replacing related electrical components.

Your OnStar telematics module is draining your car's battery, causing you to need multiple jump starts. The dealership confirmed the problem on March 5th, 2026, but the replacement part is on backorder with no estimated arrival date. The fix will involve replacing the defective OnStar telematics module once parts become available.

Your car's automatic emergency braking system suddenly engaged while you were slowly pulling into a parking spot, about 6 feet from the curb. The sudden hard stop threw you forward and hit your head on the visor, and caused your passengers to jolt forward as well. There were no warning lights or vibrations before the system activated, leaving you unprepared for the impact.

Your 2025 Chevy Equinox EV is experiencing multiple serious electrical problems after only a few months of ownership, including randomly shutting off while driving, unexpected phantom braking, failed OnStar and WiFi connectivity, non-functioning climate control, and charging issues that have nearly left you stranded. The infotainment system is also unresponsive, preventing access to maps, music, and other apps. You're concerned the random shutdowns and phantom braking could cause a crash at highway speeds, especially since these failures occur without warning lights. The dealership has indicated you'll need a new OnStar module, though a full electrical system diagnosis may be required to address all the interconnected failures.

Your dashboard lights, center console, and headlights suddenly went completely dark for about 10 seconds while you were driving at night, making it impossible to see the road. You had to pull onto the shoulder to stop safely. After about 10 seconds, all the lights came back on and the dashboard displayed an "Auto shutoff" message, then everything returned to normal. This issue likely involves a problem with the electrical system's power distribution or a faulty auto-shutoff feature that needs diagnostic testing and repair.

Your vehicle's high-voltage battery and propulsion system completely shut down without warning while you were driving on the highway, causing a total loss of power. The dealership has confirmed the shutdown occurred but hasn't been able to reproduce the problem yet. This type of failure is dangerous on a highway and could require replacement or repair of the high-voltage battery system and related electrical components.

Your engine stalls for a few seconds when you accelerate to merge into high-speed traffic, forcing oncoming drivers to brake to avoid hitting you. After stalling, the engine suddenly accelerates hard on its own. This happens every time you drive the vehicle, creating a serious safety risk during highway merges. The dealer test drive didn't reproduce the issue, but you need further diagnosis to identify what's causing the stalling and sudden acceleration.

Your Equinox EV is experiencing multiple serious safety issues: it drifts into other lanes without you turning the wheel, the brakes respond slowly when you need to stop, and the steering wheel vibrates noticeably above 55 mph. These problems have nearly caused accidents and make the vehicle unsafe to drive. You'll need a dealership inspection to diagnose and repair the steering, braking, and electrical systems.

Your headlight controls are difficult to access and use. The instrument panel shows the same symbol for both headlights and running lights, making it unclear at dusk whether your auto-headlights have actually turned on. Additionally, the headlight controls are buried in a menu hidden behind the steering wheel, requiring you to lean forward and reach around the wheel to adjust them—a distraction that has caused you to drift between lanes. Improving the accessibility and visibility of headlight controls and their status indicators may require redesigning the instrument panel display and relocating or redesigning the control menu interface.

Your lane keep assist feature isn't working correctly — your vehicle doesn't stay centered in its lane as intended. Additionally, your GPS navigation system hasn't functioned properly despite multiple dealer visits and part replacements. The dealership has tried replacing components but hasn't been able to resolve either issue.