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2023 Chevrolet Equinox Other Problems

9 owner-reported other complaints from NHTSA data

9
Complaints
1
Crashes
Jan 2024Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (9)

criticalUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Filed: Apr 2026

Your 2023 Equinox has multiple serious electrical and mechanical issues that started immediately after purchase. You're experiencing problems with braking, accelerating, and steering, along with constant warning codes for suspension, safety systems, airbags, and other critical components. A repair shop has confirmed your alternator is defective and potentially dangerous to drive, though dealerships in your area have been unwilling to address it. Resolving these issues will likely require a full diagnostic evaluation of the electrical system, alternator replacement, and comprehensive testing of the brake, steering, and safety systems.

NHTSA #: 11728904
criticalUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Feb 2026

Your 2023 Equinox has experienced multiple fuel system failures starting around 55,000 miles, including a failed fuel pump and now ongoing stalling and drivability issues — especially when stopping or using the automatic start/stop feature at red lights. You believe a secondary fuel pump may also be failing, which creates a safety hazard when the car stalls in traffic. Addressing this will likely require a complete fuel system diagnostic and possible replacement of fuel pump components.

NHTSA #: 11717726
mediumUNKNOWN OR OTHER
Filed: Jan 2025

Your car's voice texting feature isn't working properly. You used to be able to accept and reply to text messages through the radio, but that function no longer works. Even after multiple dealer visits and three separate cases opened with Chevrolet, the problem remains unfixed. The fix will likely involve software updates or reprogramming of the infotainment system.

NHTSA #: 11638776
mediumUNKNOWN OR OTHER
Filed: Jan 2024

my vehicles OnStar and connected applications associated with remote access to vehicle has Created a Geo fence and automation to my home which had a breach causing my vehicle to be stolen in my house and all devices within the access

NHTSA #: 11566417
mediumUNKNOWN OR OTHER
CrashFiled: Dec 2023

When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.

NHTSA #: 11562796
mediumUNKNOWN OR OTHER
Filed: Sep 2023

2023 Equinox tires lock up on cloverleaf on/off ramps when being flat towed behind a motorhome. The safety concern has occurred several times on cloverleaf on/off ramps. Proper procedures for flat towing per GM user manual do not resolve the problem. The Blue Ox towing package was installed by professionals. Dealership has been in contact with General Motors technician and no solution has been found. Safety of passengers in motorhome as well as other vehicles on the roadways are put at risk for accident due to skidding and visible tire smoke of Equinox. The skidding and visible smoke tire are concerns as excessive forces to the hitch, tow bar and baseplate as well as the Equinox front suspension and electronic system could compromise safety. It's likely a cumulative effect of repeated tire lock ups could accelerate and compromise safety even further. Internet research has yielded similar safety concerns for this same problem with no solution from GM. On September 7, a phone call complaint was filed with GM; we are awaiting a case number. Letters including a detailed chronology were mailed to the Chevrolet dealership and GM on September 9. Please contact me if you wish to see this information.

NHTSA #: 11543586
mediumUNKNOWN OR OTHER
Filed: Aug 2023

Went to the grocery store, bought $300 worth of stuff, loaded it all in the back. Driving home, one of the bags full of bottles of wine fell over. Upon arriving home, tried to slowly and partially open the lift gate to prevent items from falling out. Hit button to open lift gate. With left hand, tried to slow down the opening while with right hand, reached in to catch loose bottles. Apparently my providing resistance to slow the opening was interpreted as some kind of "problem" causing the opening to reverse and causing the lift gate to close on my right arm. I now have a large abrasion and bruise on my right arm where the lift gate tried to eat my arm. If the lift gate had a manual opening, I could have opened it at my desired speed but there is only an automatic opening with its default speed. When this is combined with the automatic reversal, you have a people eater. I tried to report this to Chevrolet but could not find anything in their many websites where a safety issue can be reported.

NHTSA #: 11536094
mediumUNKNOWN OR OTHER
Filed: Jul 2023

See Uploaded file.

NHTSA #: 11533708
mediumUNKNOWN OR OTHER
Filed: Jun 2023

The van shuts off automatically after 15 minutes idling, I went in a store and left a senior in the back seat that the door was in child safety mode and the when the auto shut off, he almost suffocated from the heat. and wasn't able to open door. I felt he is safe since I left the engine on. Why is not installed a sensor that detects body heat in the auto and keeps the car Running. Years ago, a baby was allowed in infant seat in the front and much less babies were forgotten in the Vehicle the same question again Why is not installed a sensor that detects body heat in the auto and keeps the car Running.

NHTSA #: 11524868

Other 2023 Chevrolet Equinox Issues