2022 Toyota Camry Collision Avoidance Problems

The contact owns a 2022 Toyota Camry. The contact stated that while driving in inclement weather at approximately 15 MPH, the vehicle collided with another vehicle and impacted the front passenger side of the vehicle. The contact stated that the pre-collision system did not display or sound any warning alerts. A police report was filed. The contact sustained back injuries that required medical attention. The vehicle was taken home. The vehicle was towed to a dealer where an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.

This is a rental from Enterprise. I was on the highway driving. I had been using the adaptive cruise control, but I braked because there was traffic ahead. I was slowing down reasonably with the flow of traffic and all of a sudden the auto brake went on and slammed the car to a full stop! The pick up truck behind me had to slam his brakes and swerve and came within inches of plowing into me. The jolt threw me forward and terrified me. It was as if I wasn't driving the car- the car did it. So dangerous!!! I called Toyota and they filed a report and said someone would call me. And I called enterprise and they are coming to get the car from me. Absolutely terrifying. Thank goodness no one got hurt or worse.

It is UNKNOWN what was actually causing this, this is my assessment from how my car handled. I was ready to turn from a shopping center lot onto a road with 2 lanes of traffic, both lanes going the same direction. The traffic was heavy but a car left a gap for me to pull out into the lane closest to me. I stepped on the gas but I believe my car detected the cars in the far lane and applied the brakes? limited control of my acceleration? to prevent me from “striking a vehicle in the next lane broadside”. My vehicle rolled partially into the nearest lane but seemed to be fighting my efforts to accelerate and pull fully into my lane. The car that had left a gap for me to pull out had caught up at this point and laid on their horn in irritation. This could have caused an accident as no one in that lane would be expecting stopped traffic. My car continued to barely creep along until I was able to steer the nose around where it was not pointed at the far lane of traffic, then it detected I was “in a clear lane” and allowed me to accelerate. When driving in a high traffic urban area where the street is never completely empty of cars, you do not want your vehicle fighting you for control when you pull out into a break in traffic. My car allowed me to roll out into oncoming traffic and then took away my acceleration!