2011 Subaru Forester Airbags Problems

Your 2011 Subaru Forester has an open airbag recall (TKB19) that Subaru has not completed despite your repeated attempts to schedule the repair. Subaru's recall notice specifically states that no one should sit in the front passenger seat until this airbag recall is fixed, but the dealership has not followed up or provided the promised loaner car, towing, or shuttle service. The repair will require replacement of the front passenger airbag assembly by a Subaru dealership.

Your Subaru has a known airbag issue that Subaru has issued multiple recall letters about. You've had the airbag fixed once before, but a second repair is needed. You're having extreme difficulty scheduling the repair — after multiple long hold times and transfers, you were initially scheduled on a different island despite explaining you're on Maui, and follow-up calls to reschedule have resulted in promises of callbacks that haven't materialized. The fix will involve having Subaru service technicians inspect and replace or repair the faulty airbag system.

2011 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO SEVERAL RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIRS. *JS

THIS IS AN OLDER CAR BUT STILL SERVICEABLE. THE PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON SOMETIMES ACCOMPANIED BY A SEATBELT WARMING, WHENEVER A PASSENGER IS SEATED AND THE CAR IS MOVING. ALSO A MESSAGE LIGHT INDICATES THE PASSENGER AIRBAG IS OFF. WE TOOK THE CAR TO A SUBARU DEALER TO SEE WHAT COULD BE DONE. THE ONLY REMEDY OFFERED WAS TO REPLACE THE ENTIRE SEAT AT A COST EXCEEDING $2000. NOT COST EFFECTIVE FOR WHAT AMOUNTS TO DEFECTIVE WEIGHT SENSORS. WE HAVE NOTED THAT NEWER SUBAR'S HAVE HAD THE SENSORS RECALLED. WE REQUEST THAT THE RECALL BE EXTENDED TO ALL AFFECTED SUBARU VEHICLES.

PASSENGER SIDE AIR BAGS RECALLED AGAIN

TAKATA RECALL HAVE NOT FOUND A DEALERSHIP WILLING TO REPLACE. IF THEY WILL NOT FIX WILL THEY BUY BACK MY CAR. I HAVE BEEN UNABLE TO DRIVE A PASSENGER IN MY CAR

TAKATA RECALL- LOCAL DEALERSHIP IS BEING DIFFICULT IN TRYING TO RESOLVE HAVING PASSENGER AIR BAG REPLACED. ALSO SUBARU OF AMERICA HAS BEEN SLOW TO STEP IN AND HELP

TAKATA RECALL - CALLED DEALER TO SCHEDULE FIX FOR RECALL, AND WAS TOLD THAT THEY COULD NOT SCHEDULE ME UNTIL JUNE 24, AND UNTIL THEN I SHOULD NOT HAVE ANYONE IN MY PASSENGER SEAT. THEY SAID THE DELAY WAS BECAUSE THERE WERE SO MANY CARS THAT NEEDED TO BE FIXED THEY COULD NOT SCHEDULE ANYONE UNTIL AT LEAST THEN. THAT IS UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). CARR SUBARU (LOCATED AT 11635 SW CANYON RD, BEAVERTON, OR 97005, (503) 672-3370) WAS UNABLE TO PROVIDE A DATE SOONER THAN JULY 19, 2019 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS: GRAND PRIX SUBARU (500 S BROADWAY, HICKSVILLE, NY 11801, (516) 336-4711) AND HASSETT SUBARU (3520 SUNRISE HWY, WANTAGH, NY 11793, 516-785-7800) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER UNTIL AUGUST 9, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2011 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *TR

TL* THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V008000 (AIR BAGS) AND 14V830000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN HOWARD SUBARU (1730 MILEGROUND RD, MORGANTOWN, WV 26505, (866) 219-7316) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: I ASKED MY LOCAL DEALERSHIP IN SAN FRANCISCO TO SCHEDULE THE REPAIR, AND THERE IS A 9 TO 12 MONTHS WAIT LIST. THEY ARE BASICALLY REFUSING TO DO THE REPAIRS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT NO TAKATA RECALL REPAIRS WOULD BE PERFORMED UNTIL OCTOBER DUE TO A COURT CASE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000(AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: I WAS NOTIFIED ON JULY 27, 2016 BY SUBARU THAT THE FRONT PASSENGER SEAT AIR BAG NEEDED TO BE REPLACED IN MY VEHICLE. SINCE THAT DATE NO ONE HAS BEEN ABLE TO RIDE IN THE PASSENGER SEAT WHICH HAS CAUSED A MAJOR INCONVENIENCE WHEN I DRIVE MY CAR. IS THERE ANY TIME LINE ON THE REPLACEMENT OF THE AIR BAG? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL SEVERAL MONTHS AGO WE RECEIVED A RECALL LETTER ABOUT AIRBAGS LETTER SAID SUBARU WOULD CONTACT US ABOUT SCHEDULING APPT TO REPLACE NO NOTICE CAME AND I CALLED DEALERSHIP THEY SAID PARTS WERE IN SHORT SUPPLY AND THAT I WOULD BE PUT ON LONG WAIT LIST I ASKED WHY WE WERE NOT TOLD TO GET ON LIST DEALER SAID SUBARU WAS SUPPOSED TO PROVIDE LIST OF RECALLS AND DID NOT DO THAT IF I HAD KNOWN I NEEDED TO GET ON LIST I WOULD HAVE CALLED MONTHS AGO NOW I FACE ANOTHER SEVERAL MONTHS OF NOT BEING ABLE TO USE THE PASSENGER SIDE OF MY CAR I UNDERSTAND PARTS SHORTAGES BUT IF I HAD NOT CALLED I NEVER WOULD HAVE GOTTEN ON LIST SUBARU SOLD ME A CAR THAT WILL ONLY ALLOW THE DRIVER TO SIT IN THE FRONT SEAT AND NOW SAYS THERE WILL BE MORE MONTHS BEFORE THIS IS REMEDIED SOMEBODY HAS FAILED IN THIS PROCESS AND I AM DISAPPOINTED IN SUBARU

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. MY SUBARU DEALER IS TELLING ME THAT THE REPLACEMENT PARTS / AIR BAG IS NOT AVAILABLE UNTIL END OF YEAR. THEY DIRECTED ME TO THEIR 1-800 NUMBER BUT I KEEP ON BEING PLACE ON HOLD AND CAN'T GET THRU. I HAVE A FAMILY OF 4 AND IT'S BEEN EXTREMELY INCONVENIENT TO NOT BE ABLE TO HAVE SIT A FRONT PASSENGER. WHEN WILL THE PARTS BE AVAILABLE? WHAT ARE MY RIGHTS AS A VEHICLE OWNER? IS THERE ANYWAY TO EXPEDITE THE REPLACEMENT?

TAKATA RECALL NO RESPONSE FROM SUBARU. I CANNOT HAVE A FRONT SEAT PASSANGER-POSSIBLE INJURY OR DEATH. WHAT CAN I DO?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V358000 (AIR BAGS) AND 12V099000 (SEAT BELTS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I WAS NOTIFIED OF THIS RECALL SEVERAL WEEKS AGO AND TOLD THAT THE PARTS ARE NOT AVAILABLE. THE NOTIFICATION TOLD ME NOT TO USE THE FRONT PASSENGER SEAT UNTIL WHENEVER THE PARTS MIGHT BECOME AVAILABLE (WHEN? MONTHS? YEARS?). MEANWHILE I CANNOT USE THE VEHICLE AS INTENDED AS A 5 SEAT FAMILY CAR. IS THIS NOT A VIOLATION OF IMPLIED WARRANTY OF MERCHANTABILITY? I WANT TO USE THE CAR FOR THE PURPOSE FOR WHICH IS WAS SOLD AND NOT BE TOLD THAT I HAVE TO STOP USING IT FOR THAT PURPOSE WITH NO INDICATION OF WHEN, IF EVER, THIS PROBLEM WILL BE SOLVED. SUBARU NEEDS TO STEP UP AND GET THIS TAKEN CARE OF.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V358000 (AIR BAGS) AND 12V099000 (SEAT BELTS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A RECALL NOTICE FROM SUBARU REGARDING MY FRONT PASSENGER AIRBAG. THE NOTICE INCLUDED A NOTE THAT THE FRONT PASSENGER SEAT IS UNSAFE FOR USE UNTIL THE AIRBAG HAS BEEN REPLACED. HOWEVER, THE NOTICE ALSO STATED THAT NO REPLACEMENT PARTS ARE CURRENTLY AVAILABLE. I HAVE TRIED SEVERAL TIMES TO REACH SUBARU 'CORPORATE CUSTOMER CARE' ABOUT THIS ISSUE AND AM UNABLE TO REACH ANY REPRESENTATIVE BY PHONE. I HAVE EMAILED THE SAME OFFICE AND, SO FAR, HAVE RECEIVED NO RESPONSE. WHEN I CALLED THE LOCAL AUTHORIZED DEALER FROM WHOM I PURCHASED THE CAR AND WAS TOLD THEY HAVE NO UPDATE ON WHEN REPLACEMENT PARTS MIGHT BE AVAILABLE BUT THEY ANTICIPATE IT COULD BE "A FEW MONTHS". IN THE MEANTIME I HAVE A CAR THAT IS UNSAFE FOR NORMAL USE, AND A MANUFACTURER THAT IS BOTH UNABLE TO REPLACE DEFECTIVE PARTS AND SEEMINGLY UNWILLING TO ANSWER QUESTIONS REGARDING THE ISSUE.

VEHICLES HORN STARTED ALARMING AND WOULD NOT SHUT OFF. VEHICLE WAS MOVING THROUGH A PARKING LOT WHEN THIS HAPPENED. PASSERBY ATTEMPTED TO HELP THE DRIVER BUT WAS UNABLE TO DO SO. THE CAR WAS SHUT OFF AND THE HORN STILL SOUNDED. A SECOND PERSON HELPED REMOVE A FUSE WHICH FINALLY STOPPED THE HORN. WE THEN HAD TO DRIVE WITHOUT A NEEDED HORN. A DEALER WAS NOTIFIED FOR REPAIR. THE REPAIR, TO OUR GREAT SURPRISE, REQUIRED A NEW AIRBAG INSTALLED AS WELL AS THE AIRBAG-HORN SWITCH. THIS REPAIR WAS TO BE VERY EXPENSIVE. MANY CALLS WERE MADE INCLUDING TO OUR OWN DEALER IN THE NE. ALL AGREED TO THE REPAIR DIAGNOSIS GIVEN. THE AIRBAG HAD TO BE TRUCK SHIPPED TO OUR LOCATION, REQUIRING AN EXTENDED STAY AT A LODGING. THE ACTUAL REPAIR WAS VERY SPEEDY. TO OUR GRATEFUL SURPRISE, SUBARU DID NOT CHARGE US FOR THE REPLACEMENT AIR-BAG OR HORN-SWITCH. THERE WAS AT NO TIME ANY CAR IMPACT STARTING THIS WHOLE EVENT. THE REPAIR/REPLACEMENT HAD TO BE DONE AS WE WERE IN FL AND HAD 1500 MILES TO TRAVEL...NOT VIABLE WITH NO HORN OR DRIVER AIRBAG. THIS WAS A 2011 FORESTER WITH LOW MILEAGE.

PULLING OUT OF A PARKING SPACE AT THE CVS DRUG STORE, PINE ISLAND RD AND DEL PRADO BLVD IN CAPE CORAL FL., PUT THE CAR INTO DRIVE AND THE CAR ACCELERATED ON ITS ON ACROSS THE PARKING LOT, HITTING A PARKED CAR HEAD ON. MY AIR BAG DEPLOYED AND MY CAR HIT THE PARKED CAR SO HARD IT DROVE IT OVER A CONCRETE BARRIER OUT OF THE LOT. THE DAMAGE TO MY CAR ALONE WAS $10,000. THE OTHER CAR WAS DESTROYED. I HAVE HAD SUBARU CARS FOR 33 YEARS. THIS FORESTER WAS MY 8TH SUBARU. WHEN THE CAR ACCELERATED, I WAS THROWN BACK, MY FOOT WAS NOT ON THE BRAKE OR GAS PEDAL. THE CAR KEPT RUNNING AFTER THE ACCIDENT UNTIL I TURNED IT OFF. STATE FARM INSURANCE SENT A SAFETY DIRECTOR OVER TO CHECK THE CAR (AFTER IT WAS FIXED), THE BODY SHOP ALSO HAD AN INSPECTOR CHECK THE CODES ON THE COMPUTER. I GOT RID OF THE CAR EVEN THOUGH IT HAD IT HAVE 11 MONTHS ON THE LEASE BECAUSE I DID NOT TRUST IT. *TR