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2018 Subaru Crosstrek Body & Structure Problems

8 owner-reported body & structure complaints from NHTSA data

8
Complaints
Jan 2021Oct 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (8)

highSTRUCTURE
Filed: May 2024

While driving on a clear, 71-degree day, your sunroof glass suddenly shattered without any warning or prior signs of damage. This happened while the vehicle was in normal operation with no crash or fire involved.

NHTSA #: 11589191
mediumSTRUCTURE,UNKNOWN OR OTHER
Filed: Oct 2021

The third windshield we've had on this car cracked again for now reason. This is available for inspection, and we have documentation of the previous issues, including when Subaru paid part of the second one because they determined there was no reason the windshield should have cracked. Windshield cracked while in the driveway (we were in the car), determined unsafe to drive.The problem keeps occurring. Each windshield replacement has been performed by the dealership we bought the car from. The vehicle has been inspected by the State Farm insurance folks for payment of the first windshield repair. There was no warning for the crack.

NHTSA #: 11435417
mediumSTRUCTURE
Filed: Mar 2021

TL* THE CONTACT OWNS A 2018 SUBARU CROSSTREK. THE CONTACT STATED THAT ALONG THE TOP OF THE WINDSHIELD THEIR WERE ROUGH SPOTS IN A ROW ABOVE THE TOP OF THE WINDSHIELD THAT LOOKED LIKE RUST. THE CONTACT SPOKE WITH THE DEALER (WEST HERR AUTOMOTIVE GROUP 3552 SOUTHWESTERN BLVD, ORCHARD PARK, NY 14127; (716) 649-7711) WHO STATED THAT THEY WOULD RECEIVE A REPAIR BEFORE THE LEASE WAS UP HOWEVER HAVE YET TO RECEIVE ONE. THE DEALER STATED THEY WERE STONE CHIPPED HOWEVER THE CONTACT STATED THAT IT LOOKS MORE LIKE RUST. . THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 21,700.

NHTSA #: 11405637
mediumSTRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jan 2021

WHILE DRIVING ON MY WAY HOME IN LIGHT SNOW MY WINDOW CRACKED STARTING AT 6 INCHES AND IS NOW OVER A FOOT LONG AND GROWING.

NHTSA #: 11389688
mediumSTRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jan 2021

MY WINDSHIELD GOT A BIG CRACK OUT OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY. IN ADDITION MY WINDSHIELD WIPER NOZZLES AND PUMP HAVE BOTH BEEN REPLACED DUE TO PROBLEMS CLEANING WINDOW BUT CONTINUE TO MALFUNCTION STILL AND I CAN'T SEE CLEARLY BECAUSE OF IT.

NHTSA #: 11389589
mediumSTRUCTURE
Filed: Jan 2021

WINDSHIELD HAD SMALL CRACK IN IT WHEN I CAME OUT ONE MORNING.

NHTSA #: 11386236
mediumSTRUCTURE,VISIBILITY/WIPER
Filed: Mar 2020

SINCE I BOUGHT THE SUBARU CROSS I HAVE ENCOUNTER MULTIPLE PAINT CHIPPING IN THE BODY AND HAD A WINDSHIELD CRACK AND PAID OUT OF POCKET TO HAVE SAFELITE REPAIR THE WINDOW.

NHTSA #: 11317891
mediumSTRUCTURE
Filed: Apr 2018

WATER COLLECTING IN FRONT DOORS AND NOT DRAINING OUT OF DOOR WHEN PARKED FACING UPHILL. THE DRAIN HOLES IN THE FRONT DOORS ARE NOT LOCATED IN THE REAR CORNER OF THE DOOR. IF THE VEHICLE IS ON AN INCLINE FACING UPHILL, WATER CAN NOT ESCAPE THE REAR CORNERS OF THE DOOR INTERIOR UNTIL THE VEHICLE OR DOOR IS LEVEL.

NHTSA #: 11090081

Other 2018 Subaru Crosstrek Issues