2017 Ram 2500 Transmission Problems
33 owner-reported transmission complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Transmission Recalls (2)
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
POWER TRAIN:AUTOMATIC TRANSMISSION
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Fix: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Owner Complaints (33)
Your 2017 Ram 2500 is experiencing warning lights due to an intermittent PCM (engine computer) failure that can cause the truck to stall while driving, fail to start, or go into a reduced-power "limp mode." A diagnostic shop recommended replacing the PCM to fix possible internal short circuits, at a cost of over $2,000. Your truck is also covered under a related recall, but the replacement part has not been available for over a year. The PCM controls critical engine and brake functions, so this problem poses a safety risk until it's repaired.
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The contact’s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.
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Tl* the contact owned a 2017 ram 2500. While driving 65 MPH, the contact smelled smoke and pulled the vehicle over. Although there were no warning indicators, the gauge showed that the transmission temperature was over 300 degrees.
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As I approached stop sign and applied brakes the ABS and traction control light came on. My truck then started surging up and down As I attempted to proceed thru the red light my truck stalled and shutoff an on coming car had to stop aggressively to avoid hitting me
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The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message "transmission overheated" was displayed.
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The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the contact had reached a stop sign and when depressing on the accelerator pedal to accelerate when the vehicle loss motive power and stalled. The contact had to restart the vehicle for the vehicle continue to drive, however the failure persist several times intermittently.
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Hi...ram is failing to investigate my complaint. I had verbatim the exact same thing happen to me as in my documentation. I also have dash cam footage that they won't review showing there was no road debris.
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The contact owns a 2017 Ram 2500. The contact stated while the vehicle was parked and turned off on a slight incline with the keys outside of the vehicle, while the contact’s grandson was seated in the front seat, the contact’s grandson was able to move the gear shifter out of park(P), and the vehicle started rolling backwards.
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At around 80k miles, started getting the service anti-lock brake system, electronic braking system alarms. Traction control light and ABS light are on permanently now. What's funny is that now the rear parking sensor failed which makes me wonder if all this in the electrical system is tied together.
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The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 30-35 MPH, the transmission became stuck in second gear and the vehicle went into LIMP Mode. The contact stated that the vehicle failed to accelerate above 35 MPH. The check engine warning light was illuminated. The contact used a scanner and retrieved DTC codes for pressure and gear ratio faults. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission specialist, and it was determined that the failure was due to the valve body and shift solenoid. The manufacturer was not contacted. The failure mileage was approximately 105,369.
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Abs light comes on and disables the cruise controls. Says abs brake failure and I have researched this and found it is a common problem. 6 speed Transmission is turning on check engine light and says gear 5 and gear 6 has improper ratio. Shifts hard into gear5 and won't downshift for passing gear.
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The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed with a failed turbocharger and that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed transmission and cooling lines, and it was determined that the transmission and the cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 135,800.
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Brakes
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HCU light cone on the dash and code in the ecu. No damage to vehicle to cause this issue. This is a concern that the ABS system will not work when needed.
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Over the last couple years the Service 4WD warning light would come on causing the vehicle to drive erratically. However this was intermittent and the light would go out after turning the truck off and then on again. Dealers could not diagnose the problem unless there was a code showing.
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My dash will randomly start flashing the messages "service electronic braking system" and "service antilock brake system". Sometimes this happens as soon as I start the vehicle, other times it happens while driving down the road. Sometimes it seems as if a bump in the road will trigger the messages, others are random. When the messages are there, the traction control feature does not work. I do not know if the abs system will work or not as I have been lucky enough to not have to test that. Also, while the messages are present, the cruise control function will not work.
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The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
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The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.
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Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) and NHTSA campaign number: 20v036000 (power train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
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I have had a check engine light with code p0868 for low transmission fluid pressure 3 times while pulling a travel trailer and once just driving without pulling anything in the last 3 months. Dealer has told me they dont know why the light keeps going off.
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Tl* the contact owns a 2017 ram 2500. After the vehicle was shifted into four wheel drive, there was an abnormal whining and grinding sound coming from the front differential.
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Tl* the contact owns a 2017 ram 2500. When attempting to shift into park, the transmission became stuck in another gear and the vehicle rolled backwards. In addition, the key became stuck in the ignition when the contact attempted to turn off the vehicle.
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Tl* the contact owns a 2017 ram 2500. While driving at unknown speeds, the brake pedal was applied; however, the vehicle continued to coast. Additionally, the contact stated that the freewheel feature was unsafe and destroyed the brakes.
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Excessive play in drive line causes loud bang in rear end and noise at tail shaft of trans during acceleration and decelaration. Causes a delay in movement . Dealer saus its normal.
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Tl* the contact owns a 2017 ram 2500. The contact noticed oil leaking onto her driveway. The vehicle was taken to lester glenn chrysler dodge jeep ram fiat (101 nj-37, toms river, nj 08753) where it was diagnosed four times that there was a rear main seal leak of oil.
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The ABS module and hydraulic control unit have been out on my truck for a year and a half. No ABS, no cruise control, no back up camera and no 4WD. Ram has discontinued the parts with nothing to replace them.
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transmission stopped working at 51,000 miles on it. Truck goes into drive but will not move.
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ABS, Traction control light came on. Shut down 4WD, parking assist, cruise control. Trucks not braking evenly.
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The throttle is not responding. It is accelerating on its own. During regular driving the vehicle accelerates on its own.
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Have had same trouble 4 times starting at april 2017 about every 60 thousand mile there is water in front differential now I have bad bearings in it this is the fourth time now they asking 35$ to replace all the bad parts that could have been taken care of the first time back in april 2017 truck was only three months old
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Vehicle shutters and pauses when taking off from a stop. Vehicle has hesitated during low speed turns leaving a pulsing sensation, engine cutting out. Strong odor of coolant coming from under the hood after deiving.
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Stopped and placed my ram 2500 in park with the engine running. Got out and pushed a vehicle off a car dolly attached to the truck! The truck jumped out of gear and started going backwards.
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"dead accelerator pedal" situation: from a stop, there is about a 1-2 second delay before full power is given. Situation 2: when on the throttle, and you let off the throttle completely, and then rapidly get back on the throttle; the engine does not respond for almost 2 seconds.
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