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2017 Ram 2500 Transmission Problems

33 owner-reported transmission complaints from NHTSA data

33
Complaints
2
Recalls
2
Crashes
1
Fires
Jan 2020Nov 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Transmission Recalls (2)

RECALLCampaign #17V821000

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Fix: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

RECALLCampaign #18V100000

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Fix: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

Owner Complaints (33)

criticalPOWER TRAIN,SERVICE BRAKES,ENGINE
Filed: Mar 2026

Your 2017 Ram 2500 is experiencing warning lights due to an intermittent PCM (engine computer) failure that can cause the truck to stall while driving, fail to start, or go into a reduced-power "limp mode." A diagnostic shop recommended replacing the PCM to fix possible internal short circuits, at a cost of over $2,000. Your truck is also covered under a related recall, but the replacement part has not been available for over a year. The PCM controls critical engine and brake functions, so this problem poses a safety risk until it's repaired.

NHTSA #: 11726039
criticalPOWER TRAIN
CrashFiled: Oct 2022

The contact’s son-In-Law owns a 2017 Ram 2500. The contact stated while her daughter was putting her grandchildren in the vehicle, her 2-year-old grandson, who was briefly left in an unknown front seat with the doors closed, pushed the gear shifter into drive (D) and the vehicle accelerated without applying the brakes. The vehicle crashed into a trailer filled with tools located 20-30 ft. away. The vehicle then crashed into the corner of a storage building and stopped. There were no injuries sustained. The air bags did not deploy. There was no police report filed. The vehicle was taken to the dealer where it was diagnosed that the Brake Transmission Shift Interlock (BTSI) had failed and needed to be replaced. The dealer associated the failure with NHTSA Campaign Number: 18V100000 (Power Train). The contact stated that the vehicle was repaired under the recall in 2018; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 123,000.

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NHTSA #: 11488399
criticalPOWER TRAIN
FireFiled: Apr 2017

Tl* the contact owned a 2017 ram 2500. While driving 65 MPH, the contact smelled smoke and pulled the vehicle over. Although there were no warning indicators, the gauge showed that the transmission temperature was over 300 degrees.

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NHTSA #: 10970330
highPOWER TRAIN,AIR BAGS,SERVICE BRAKES
Filed: Aug 2025

As I approached stop sign and applied brakes the ABS and traction control light came on. My truck then started surging up and down As I attempted to proceed thru the red light my truck stalled and shutoff an on coming car had to stop aggressively to avoid hitting me

NHTSA #: 11680311
highPOWER TRAIN
Filed: Nov 2021

The contact owns a 2017 Ram 2500. The contact stated that while operating the vehicle, the transmission malfunctioned, and the vehicle would not move. The message "transmission overheated" was displayed.

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NHTSA #: 11442135
highPOWER TRAIN
Filed: Aug 2021

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the contact had reached a stop sign and when depressing on the accelerator pedal to accelerate when the vehicle loss motive power and stalled. The contact had to restart the vehicle for the vehicle continue to drive, however the failure persist several times intermittently.

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NHTSA #: 11430346
highPOWER TRAIN,ENGINE
Filed: Nov 2020

Hi...ram is failing to investigate my complaint. I had verbatim the exact same thing happen to me as in my documentation. I also have dash cam footage that they won't review showing there was no road debris.

NHTSA #: 11373418
mediumPOWER TRAIN
Filed: May 2025

The contact owns a 2017 Ram 2500. The contact stated while the vehicle was parked and turned off on a slight incline with the keys outside of the vehicle, while the contact’s grandson was seated in the front seat, the contact’s grandson was able to move the gear shifter out of park(P), and the vehicle started rolling backwards.

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NHTSA #: 11663175
mediumPOWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Aug 2024

At around 80k miles, started getting the service anti-lock brake system, electronic braking system alarms. Traction control light and ABS light are on permanently now. What's funny is that now the rear parking sensor failed which makes me wonder if all this in the electrical system is tied together.

NHTSA #: 11605866
mediumPOWER TRAIN
Filed: Jul 2024

The contact owns a 2017 Ram 2500. The contact stated that while driving at approximately 30-35 MPH, the transmission became stuck in second gear and the vehicle went into LIMP Mode. The contact stated that the vehicle failed to accelerate above 35 MPH. The check engine warning light was illuminated. The contact used a scanner and retrieved DTC codes for pressure and gear ratio faults. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission specialist, and it was determined that the failure was due to the valve body and shift solenoid. The manufacturer was not contacted. The failure mileage was approximately 105,369.

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NHTSA #: 11604644
mediumPOWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: May 2024

Abs light comes on and disables the cruise controls. Says abs brake failure and I have researched this and found it is a common problem. 6 speed Transmission is turning on check engine light and says gear 5 and gear 6 has improper ratio. Shifts hard into gear5 and won't downshift for passing gear.

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NHTSA #: 11590909
mediumPOWER TRAIN,ENGINE AND ENGINE COOLING
Filed: May 2024

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed with a failed turbocharger and that the turbocharger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed transmission and cooling lines, and it was determined that the transmission and the cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 135,800.

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NHTSA #: 11588551
mediumPOWER TRAIN,SERVICE BRAKES
Filed: Mar 2024

Brakes

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NHTSA #: 11577495
mediumPOWER TRAIN,SERVICE BRAKES
Filed: Nov 2023

HCU light cone on the dash and code in the ecu. No damage to vehicle to cause this issue. This is a concern that the ABS system will not work when needed.

NHTSA #: 11554494
mediumPOWER TRAIN
Filed: Jun 2023

Over the last couple years the Service 4WD warning light would come on causing the vehicle to drive erratically. However this was intermittent and the light would go out after turning the truck off and then on again. Dealers could not diagnose the problem unless there was a code showing.

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NHTSA #: 11526345
mediumPOWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2023

My dash will randomly start flashing the messages "service electronic braking system" and "service antilock brake system". Sometimes this happens as soon as I start the vehicle, other times it happens while driving down the road. Sometimes it seems as if a bump in the road will trigger the messages, others are random. When the messages are there, the traction control feature does not work. I do not know if the abs system will work or not as I have been lucky enough to not have to test that. Also, while the messages are present, the cruise control function will not work.

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NHTSA #: 11503530
mediumPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2022

The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022

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NHTSA #: 11484787
mediumPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jan 2022

The truck went into “limp mode” while driving about 60mph which jerked really hard and almost made me lose control of the truck. I took it to the dealer which cost me $2,000 for a transmission solenoid.

NHTSA #: 11448138
mediumPOWER TRAIN,ENGINE
Filed: Mar 2020

Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) and NHTSA campaign number: 20v036000 (power train) however, the parts to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11317532
mediumPOWER TRAIN
Filed: Jan 2020

I have had a check engine light with code p0868 for low transmission fluid pressure 3 times while pulling a travel trailer and once just driving without pulling anything in the last 3 months. Dealer has told me they dont know why the light keeps going off.

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NHTSA #: 11300469
mediumPOWER TRAIN
Filed: Nov 2019

Tl* the contact owns a 2017 ram 2500. After the vehicle was shifted into four wheel drive, there was an abnormal whining and grinding sound coming from the front differential.

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NHTSA #: 11278676
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Aug 2019

Tl* the contact owns a 2017 ram 2500. When attempting to shift into park, the transmission became stuck in another gear and the vehicle rolled backwards. In addition, the key became stuck in the ignition when the contact attempted to turn off the vehicle.

NHTSA #: 11242073
mediumPOWER TRAIN
Filed: Feb 2019

Tl* the contact owns a 2017 ram 2500. While driving at unknown speeds, the brake pedal was applied; however, the vehicle continued to coast. Additionally, the contact stated that the freewheel feature was unsafe and destroyed the brakes.

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NHTSA #: 11182778
mediumPOWER TRAIN
Filed: Sep 2018

Excessive play in drive line causes loud bang in rear end and noise at tail shaft of trans during acceleration and decelaration. Causes a delay in movement . Dealer saus its normal.

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NHTSA #: 11128283
mediumPOWER TRAIN,ENGINE
Filed: Jun 2018

Tl* the contact owns a 2017 ram 2500. The contact noticed oil leaking onto her driveway. The vehicle was taken to lester glenn chrysler dodge jeep ram fiat (101 nj-37, toms river, nj 08753) where it was diagnosed four times that there was a rear main seal leak of oil.

NHTSA #: 11101712
lowPOWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Oct 2023

The ABS module and hydraulic control unit have been out on my truck for a year and a half. No ABS, no cruise control, no back up camera and no 4WD. Ram has discontinued the parts with nothing to replace them.

NHTSA #: 11551892
lowPOWER TRAIN
Filed: Oct 2023

transmission stopped working at 51,000 miles on it. Truck goes into drive but will not move.

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NHTSA #: 11549664
lowPOWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jul 2023

ABS, Traction control light came on. Shut down 4WD, parking assist, cruise control. Trucks not braking evenly.

NHTSA #: 11534489
lowPOWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2020

The throttle is not responding. It is accelerating on its own. During regular driving the vehicle accelerates on its own.

NHTSA #: 11316610
lowPOWER TRAIN
Filed: Mar 2019

Have had same trouble 4 times starting at april 2017 about every 60 thousand mile there is water in front differential now I have bad bearings in it this is the fourth time now they asking 35$ to replace all the bad parts that could have been taken care of the first time back in april 2017 truck was only three months old

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NHTSA #: 11190224
lowPOWER TRAIN,ENGINE
Filed: Jul 2018

Vehicle shutters and pauses when taking off from a stop. Vehicle has hesitated during low speed turns leaving a pulsing sensation, engine cutting out. Strong odor of coolant coming from under the hood after deiving.

NHTSA #: 11105406
lowPOWER TRAIN
CrashFiled: Aug 2017

Stopped and placed my ram 2500 in park with the engine running. Got out and pushed a vehicle off a car dolly attached to the truck! The truck jumped out of gear and started going backwards.

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NHTSA #: 11018956
lowPOWER TRAIN
Filed: Jul 2017

"dead accelerator pedal" situation: from a stop, there is about a 1-2 second delay before full power is given. Situation 2: when on the throttle, and you let off the throttle completely, and then rapidly get back on the throttle; the engine does not respond for almost 2 seconds.

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NHTSA #: 11002838

Other 2017 Ram 2500 Issues