2017 Ram 2500 Latches & Locks Problems
2 owner-reported latches & locks complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Latches & Locks Recalls (1)
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Fix: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Owner Complaints (2)
Tl* the contact owns a 2017 ram 2500. While driving 55 MPH and hauling a trailer, the tailgate latch detached without warning. The vehicle was taken to brewbaker dodge chrysler jeep ram of prattville (2209 cobbs ford rd, prattville, al 36066, (334) 491-0701) where it was diagnosed that the tailgate latch needed to be replaced.
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Tailgate lock actuator defect. Tailgate falls randomly while truck in motion when vehicle locks doors once in motion automatically. The actuator over rotates and unlocks tailgate allowing it to drop.
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