2017 Ram 2500 Engine Problems
29 owner-reported engine complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Engine Recalls (1)
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Fix: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Owner Complaints (29)
Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 94,000.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The truck was in the driveway. The engine started to misfire. Shut off and it would not start back up.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
While towing, rubber section of fan shroud came into contact with fan sending material into radiator. This caused catastrophic damage and loss of coolant while towing on highway in high traffic conditions. Coolant loss triggered multiple alarm/warnings requiring urgent engine shutdown.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
It is a known issue that 2017 ram 2500 diesels experience turbo or actuator failures at low mileage costing upwards of 8-10000 dollars in repairs. My ram only has 61000 miles and due to exhaust fluid requirements etc, premature failure is common. Owners should be able to extend the warranty to 15 years as Chrysler has known this issue and has failed to address it.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the vehicle hesitated to accelerate as intended while the accelerator pedal was depressed. The “Low Coolant” warning light was illuminated.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The contact owns a 2017 Ram 2500. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The contact stated that a diagnostic scanner was used to retrieve DTC: P2609; which indicated a failure in the intake air heater system.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
We bought our truck in August 2023. At the end of January 2024 a light came on saying we had 150 miles before the engine shut down to 5 MPH. A week later we get a recall letter, and take it to a dealership, they fix the recall they said, but before we got home, the light came on again.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Failed part is the turbo actuator. I was towing an approximately 6000lb trailer when the turbo actuator failed. I lost both boost to control power and loss of the exhaust brake.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
There is a known defect in the cummings diesel engine regarding the intake air grid riser, that if not replaced will cause complete engine failure. The bolt inside the grid fails due to erosion from heat or electrical current exposure and drops into the engine destroying the piston
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Sudden loss of power, was pulling out into traffic on state highway and truck would not accelerate pass 20 MPH. Check engine light came on, after pulling over and stopping and restarting, truck was able to operate normally except for loss of the exhaust brake. Took to dealer and dealer stated it was the turbo actuator and stated it was a common problem.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was unavailable. Autonation usa phoenix (2625 w bell rd, phoenix, az 85023, (623) 432-1720) was contacted and it was confirmed that the part was not available.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign numbers: 19v818000 (equipment, engine and engine cooling) and 20v036000 (power train) however, the parts to do the recall repairs were unavailable.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign number: 19v818000 (equipment, engine and engine cooling) approximately six months ago, the contact called hendricks chrysler jeep ram fiat of concord dealer (7630 hendricks auto plaza, concord, nc 28027) who confirmed that the parts were not available.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Tl* the contact owns a 2017 ram 2500. The contact particulate and nox sensor failed in the vehicle. The check engine warning light remained illuminated.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Water pump, took into dealership and they said they replaced water pump but no dust disturbed on engine when popped the hood to look inside the hood when I picked up the truck after getting the recall repair
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Tl* the contact owns a 2017 ram 2500. The contact received notification of NHTSA campaign numbers: 17v562000 (engine and engine cooling) and 17v821000 (power train). The parts needed for the repairs were not available.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
This is for a diesel engine vehicle. Periodically (every few days), for 2 to 5 minutes at a time, untreated diesel exhaust gases enter the cabin through the windshield air vent when the ventilation fan is on. This occurs generally when the vehicle is moving at lower speeds or not moving.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
The grid heater bolt failed and fell into the intake runner. The bolt then fell into the number 6 cylinder causing engine failure. The vehicle has 73554 miles on it.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Lost diesel exhaust brake transmission down shifts trying to slow vehicle bolt in cold start heater plate dropped into engine via intake manifold causing extensive internal damage
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
This is preventative for myself but multiple others have been affected by this manufacturing issue. The factory grid heater has a bolt and stud on the bottom side of it. From heat and deterioration the bolt has a tendency to fall off, which then sends it through the intake manifold where it winds up inside cylinder #6.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.