2021 Nissan Altima Airbags Problems

On 10/26/23 at 5:00 pm I was involved in an accident I was hit on the front passenger side and none of the airbags deployed I do remember that right on impact immediately my chest started hurting I also hit my head on the driver side window now i dont know how fast i should be going or how hard do i need to be hit for the airbags to deploy but they never did. When I first purchased the vehicle back in May of 2021 I had set up my nissan connect services which i was paying $14.99 a month and in those l services I had an option that if I were to ever be in an accident that it would contact my family and during the time of the incident they were never contacted. Ive contacted nissan of the situation and all they have done was reimburseme me 1 month which I feel isn't right I've even gone down to the dealership and told them my concerns and they didn't nothing about it