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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2011 Kia Soul — Known Issues & Recalls

3 Recalls193 Owner Complaints9 Categories Affected
193
Total Complaints
3
Open Recalls
27
Crashes
5
Fires
29
Injuries

Complaints from Jan 2015 to Dec 2018

The most reported issue is service brakes, hydraulic problems (27 complaints). 27 complaints involved crashes. 5 involved fires.

Open Safety Recalls (3)

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 14V822000

Component: STRUCTURE:BODY:ROOF AND PILLARS

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Risk: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Fix: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

Safety RecallFREE FIX AT DEALER
Jan 2013

NHTSA Campaign: 13V114000

Component: EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Risk: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Fix: Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 23V652000

Component: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Owner-Reported Issues (20 of 193)

Service Brakes, Hydraulic10 issues
highSERVICE BRAKES, HYDRAULIC
Filed: Dec 2024

Your 2011 Kia Soul is subject to a safety recall (Campaign 23V652000) involving the hydraulic brake system, but the replacement part needed to complete the repair has been unavailable for an extended period. You haven't experienced an actual brake failure yet, but the manufacturer has been aware of the delay. The dealer will need to order and install the recalled brake component once it becomes available.

NHTSA #: 11630130
highSERVICE BRAKES, HYDRAULIC
Filed: Oct 2024

Your check engine light came on, and your Kia Soul was taken to the dealer for a recall repair related to the brake system. However, the problem continued after the repair. You also noticed a burning smell while the car was idling. The dealer said they would charge you a fee to fix it further but didn't diagnose or repair the issue. The repair may involve inspecting the brake hydraulic system, electrical connections, and addressing the source of the burning odor.

NHTSA #: 11621679
highSERVICE BRAKES, HYDRAULIC
Filed: Jul 2024

Your 2011 Kia Soul is subject to a recall for the hydraulic brake system, but the replacement parts needed to fix it aren't available yet. You've been waiting longer than expected, and both the dealer and manufacturer have confirmed the parts are still on backorder. While you haven't experienced any brake failure yet, you'll need to wait for the parts to arrive before the repair can be completed.

NHTSA #: 11599317
highSERVICE BRAKES, HYDRAULIC
Filed: Jun 2024

You received a recall notice for your 2011 Kia Soul's hydraulic brake system (recall 23V652000), but the replacement parts weren't available when you tried to get the repair done. The manufacturer has taken longer than reasonable to make the parts available for this recall, even though you haven't experienced any actual brake failure yet. The fix will likely involve replacing brake system components once the parts become available at your dealer.

NHTSA #: 11595750
highSERVICE BRAKES, HYDRAULIC
Filed: Jun 2024

Your 2011 Kia Soul is subject to a recall (23V652000) for a potential hydraulic brake system issue, but the manufacturer hasn't yet supplied the repair parts to dealers. You haven't experienced any brake failure, but the delay in getting parts available for this recall has exceeded a reasonable timeframe. The repair will likely involve replacing or servicing components in your brake hydraulic system once parts become available.

NHTSA #: 11595531
highSERVICE BRAKES, HYDRAULIC
Filed: Jun 2024

You received a recall notice for your 2011 Kia Soul's hydraulic brake system (Campaign 23V652000), but the required parts aren't available yet. You've been waiting longer than seems reasonable for the repair, and both the dealer and manufacturer have confirmed the parts are still not in stock. While you haven't experienced any brake failure yet, you're unable to have the recall completed until the parts arrive.

NHTSA #: 11592665
highSERVICE BRAKES, HYDRAULIC
Filed: May 2024

Your 2011 Kia Soul is subject to a brake system recall (Campaign 23V652000), but the required replacement part hasn't been made available yet by the manufacturer. Your dealer has confirmed that the parts needed for the repair are still not in stock. You may want to follow up with Kia about when these parts will be available, as the delay has exceeded what might be considered a reasonable timeframe.

NHTSA #: 11590161
highSERVICE BRAKES, HYDRAULIC
Filed: May 2024

You noticed an oil leak on your driveway and took your car to a mechanic who found it was coming from the ABS brake system. The mechanic said this matches a known recall (NHTSA Campaign 23V652000), but when you contacted the dealer, they told you your vehicle's VIN isn't included in that recall, so it wasn't repaired. The leak started appearing around 128,000 miles on your vehicle.

NHTSA #: 11589840
highSERVICE BRAKES, HYDRAULIC
Filed: May 2024

You own a 2011 Kia Soul that's subject to a recall for hydraulic brake system issues (NHTSA Campaign 23V652000). You've been notified of the recall, but the replacement parts needed to fix it aren't available yet from either your local dealer or Peak Kia in Denver. You feel the manufacturer has taken too long to make these parts available for the repair.

NHTSA #: 11589654
highSERVICE BRAKES, HYDRAULIC
Filed: May 2024

You received a recall notice for your 2011 Kia Soul's hydraulic brake system, but the replacement part needed to fix it hasn't been available yet. You haven't experienced any brake problems so far, but the recall has been pending longer than seems reasonable, and Kia hasn't provided you with a timeline for when the part will be in stock.

NHTSA #: 11588731
Air Bags2 issues
criticalAIR BAGS
CrashFiled: Jun 2025

Your airbags may not be functioning properly even though no warning light appeared on your dashboard. You passed inspection and didn't know there was a problem until discovering the vehicle was unsafe. This is a critical safety issue that requires immediate inspection and repair by a qualified technician to ensure your airbags will deploy in a crash.

NHTSA #: 11670276
criticalAIR BAGS
CrashFiled: Aug 2024

While driving at 63 mph, your vehicle's front driver-side tire was struck by an object, causing you to lose control and crash into a highway barrier. Your car flipped and rolled onto its driver's side, but the airbags failed to deploy during the impact. You sustained significant injuries including head trauma and injuries to your shoulders, neck, and back, requiring emergency room treatment. Addressing this issue may involve a complete airbag system inspection and replacement, as the deployment sensors or airbag modules may need to be serviced or replaced.

NHTSA #: 11610837
Engine2 issues
criticalENGINE
Filed: Jun 2024

Your engine has a repair issue that the manufacturer has not adequately fixed, and there are reports of fires related to this problem. You should have your engine inspected immediately to address any potential fire risk.

NHTSA #: 11593282
highENGINE
Filed: Sep 2024

Your engine is consuming oil faster than normal. You may need to check your oil level regularly and top it off between service intervals. This could indicate a leak, worn piston rings, or other internal engine wear that may require inspection and repair.

Parts you may need:

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NHTSA #: 11613900
Service Brakes,firerelated1 issue
criticalSERVICE BRAKES,FIRERELATED
FireFiled: Nov 2024

Your 2011 Kia Soul caught fire and exploded while parked overnight in your driveway, with the fire originating in the engine bay. The fire completely destroyed the vehicle and caused damage to your house, a motorcycle, and your shop. No warning lights appeared before the fire started, and you believe this may be related to a known brake system issue affecting your model year.

NHTSA #: 11627799
Vehicle Speed Control,unknown Or Other,fuel/propulsion System1 issue
criticalVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Oct 2024

Your car suddenly accelerated on its own while driving in traffic, and pressing the brake pedal didn't stop it. You had to shift into Park and turn off the engine completely to make it stop. This unintended acceleration issue is dangerous and needs immediate inspection before the vehicle is driven again.

NHTSA #: 11618421
Electrical System1 issue
criticalELECTRICAL SYSTEM
Filed: Jun 2024

Your vehicle was subject to a recall (23V652000) due to a faulty fuse that could potentially cause a fire while the car is parked or driving. Kia advised you in November 2023 to keep the vehicle parked outside and not drive it until a replacement part became available. As of June 2024, no replacement part has been provided, leaving you without transportation for several months. You cannot safely drive or sell the vehicle until this defect is repaired.

NHTSA #: 11594637
Electrical System,engine1 issue
criticalELECTRICAL SYSTEM,ENGINE
Filed: Jun 2024

Your car won't start or run. The engine refuses to turn over or operate normally. This is a serious drivability issue that requires immediate diagnosis of the electrical and engine systems to identify whether the problem is with the battery, starter, ignition system, or engine components.

NHTSA #: 11593446
Service Brakes, Hydraulic,electrical System1 issue
highSERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Filed: Mar 2026

Your vehicle suddenly shut off while stopped at a stop sign. After a jump-start, it ran for about a mile before jerking and losing power again. The engine stalling and loss of power could be related to brake system or electrical issues, though the exact cause wasn't diagnosed.

Parts you may need:

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NHTSA #: 11722193
Engine And Engine Cooling1 issue
highENGINE AND ENGINE COOLING
Filed: May 2024

While driving at 30 mph and turning right, your Soul stalled and pulled to the side of the road. You saw smoke coming from under the hood and found smoke and coolant leaking in the engine compartment. A mechanic identified an engine failure as the cause, though the dealer didn't diagnose or repair it. The fix will likely involve engine inspection and possible coolant system repair or engine replacement.

NHTSA #: 11590381

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