2021 Jeep Wrangler Other Problems
56 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (56)
Your high-pressure fuel pump failed while driving at night, causing your engine to suddenly stall and shut off completely with your children in the vehicle. Metal debris from the failed pump spread throughout your fuel system, requiring a complete fuel system replacement at a cost of approximately $15,000. This is the second time this failure has occurred—your vehicle had a manufacturer recall for the fuel pump completed in 2022, but the same problem happened again after the repair. The repair will require replacement of the fuel pump and likely flushing or replacing the entire fuel system to remove debris.
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On 7/13/25, my 2021 Jeep Wrangler Unlimited with approximately 50,000 miles on it spontaneously caught fire as I was driving down the highway. The fire appeared to start in the engine compartment and very quickly moved to the entire front end of the vehicle. I pulled over on the side of the road and managed to safely exit the vehicle without physical injury.
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I’m terrified to drive my jeep wrangler because of fire hazard due to high voltage battery. Can I ask the dealer to buy it back?
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The best way I can describe it is that it has the "Death Wobble". My mechanic is still attempting to get all of the parts that are needed and I just turned 44,000 on my Jeep.
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My name is [XXX] . I am part of the the Jeep 4XE community. I have been heavily invested in the 4XE community from the very beginning.
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My 2021 Jeep Wrangler 4XE has been in for service four times. When the vehicle hits a bump at higher speeds ie the freeway, the steering wheel and entire car shake and rattle. The death wobble.
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My Jeep has been sitting in a parking lot at Bald Hill Jeep in Warwick, RI since 12/14, because of two issues, a transmission issue, for which parts have been on back order, and for a a safety recall of the battery, for which there is no solution for repair. This is a safety hazard to myself, others and property in general. The battery may catch fire whether it’s on of off.
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RECALL unable to be remedied by Manufacturer despite numerous attempts at two different dealers. Concerned for my safety as well as the safety of my family and elderly parent I care for. "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle crash without prior warning."
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After entering the highway and going 60MPH+ the vehicle began shaking like crazy. I thought maybe it was road construction causing the shaking. I switched lanes but the shaking continued.
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There is an option to engage "Full Regen Mode" to recharge the battery while driving in Hybrid mode. As I was driving with this on, I took my foot off the accelerator, so the vehicle slowed down under "Full Regen Mode" as it is supposed to. But then the front tires went over a pothole/break in the road, and the vehicle sped up instantly.
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I have a brand new 2021 Jeep Wrangler 4xe, which is a hybrid and electric vehicle, which gives about 30 miles on a full battery charge. Since the electric mode distance is limited, the car has a hybrid and gas-only mode that runs on gas for when the battery needs a charge after 30 miles.
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While driving on the freeway at 70mph the car threw an charge error transmission error and the motor completely shut off. I was left coasting on a busy Bay area freeway with no running engine. I almost got rear ended twice while trying to pull off to the side of the road.
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After your Jeep's EV battery was replaced under recall, you noticed gurgling and bubbling sounds coming from the new battery for 30 seconds to a minute after starting and shutting off the engine. The dealership deemed the vehicle unsafe to drive and required it to be towed back for service. Fixing this issue will likely involve diagnosing the new battery's condition and possibly replacing it again if it's defective.
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Your 2021 Jeep Wrangler 4xe has a safety recall (68C) for the battery and high-voltage system that hasn't been fixed yet. The dealer tested the battery, found it failed, and is holding your vehicle for repair. You're looking at a 4–8 week wait for a replacement battery, during which your vehicle can't be driven. The dealer will need to replace the high-voltage battery system to resolve this safety issue.
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I own a 2021 Jeep Wrangler 4xe Unlimited, which has undergone three manufacturer recalls and two separate service (one handle during a recall visit) visits due to charging failures. The recalls were related to defrost system malfunctions, sudden loss of motor power, and high-voltage battery concerns.
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Since purchasing my 2021 Jeep Wrangler Rubicon, the vehicle’s radio system has been defective, creating a significant safety hazard. The original radio (Radio 1) had a short that drained the battery and was replaced by a dealer. The replacement radio (Radio 2) has never functioned properly: the Bluetooth system fails to stay paired, requiring manual re-pairing every time the vehicle is started.
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Metal chunks found in engine oil, and as were not metal powder swirl, shavings, or specs, possibly from bottom engine crankshaft. At the crank pulley, with the belt off, I could feel nudge by hand from the middle, for an engine component with max specified endplay 0.012 inches, or fraction of a millimeter.
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After performing the 95B recall, within 20-30 miles of driving the CEL came on. After powering off and back on the “service charging system” alert displayed on the dash. The vehicle seemed drivable however, and I proceeded to drive it to the dealership two days later which is about 4 miles away.
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- Auto stop / start "feature" failed at restarting the engine. - At an intersection, waiting to turn left and for a gap in oncoming traffic, the auto stop feature engaged. Upon an opportunity to proceed, the vehicle did not restart and left me stranded with traffic on coming.
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I have a 2021 Jeep 4xe that suddenly stopped traveling 50-60 MPH. I lost power, power steering, breaks and acceleration all at once on a busy multi lane road. I had more than half a tank or gas and 83% battery and had an oil change maybe 1000 miles ago.
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My Jeep, with less than 12,000 miles on it, had a catastrophic failure of the clutch pressure plate, which blew the clutch and tore a hole through the top of the bell housing, cutting the electrical wiring and coolant line. Car towed to dealer I originally purchased the Jeep from.
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There is an automotive aftermarket vendor "panoramic jeep worldwide" hq in austin, tx whom is cutting away structure of the factory jeep freedom top to install standard household tempered glass as sunroofs. Adding weight to the top of a vehicle, weakining the oem engineered safety of the freedom top to the degree that the tops will fail in an impact.
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I reached out to my dealer at the beginning of Jan after I received the notice that the recall repair was available. The dealer told me that they have no record of the recall for my vehicle. The dealer has been unresponsive since I complained.
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I am reporting an ongoing steering/wheel wobble issue with my Jeep Wrangler. While driving at highway speeds, the vehicle suddenly begins to shake severely after hitting small bumps or uneven pavement. The wobble feels like the front end is vibrating uncontrollably, and the steering wheel oscillates left and right. I am forced to slow down significantly to regain control. This has happened multiple times, and the wobble creates a clear safety hazard because the vehicle becomes difficult to steer and maintain in the lane. The issue is unpredictable but tends to occur between approximately 45–65 mph. I have checked tire balance and suspension components, but the problem persists.
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Hello, I am writing to escalate an urgent issue involving my vehicle recall and my scheduled shipment. I have paid over three thousand dollars to Montway as my broker, and at this point all involved parties have failed to provide a clear solution. I cannot move forward without immediate support. My Jeep is experiencing a recurring battery recall for the seventh time. This is a product defect that is outside of my control. My vehicle is scheduled to ship through Pasha in the coming days, and the recall must be resolved before drop off. Pasha has informed me that I cannot keep the vehicle at the port before the appointment window, and Montway has not provided any realistic guidance on where the vehicle can be safely held. I hired Montway to help coordinate this process. I paid for professional support. Being told to find a holding location myself while coordinating a safety recall is not acceptable. I need all parties to provide real solutions and support. I need the following: Written confirmation from Jeep that the recall service will be completed at no cost to me and that my VIN is being handled as a priority case. Written confirmation from Montway that my shipment schedule remains active and that I will not be charged additional fees caused by this recall. Clear guidance on the correct next steps for temporary holding or drop off timing so I can comply with Pasha requirements without further disruption. I am not responsible for additional fee that has been involved due to the recall alert from 2 days ago, just a few days before my vessel departs. I have now been informed that I may need to pay additional costs due to delays and complications caused by this recall. I need to make it very clear that I am not responsible for any extra fees related to this situation. This recurring defect is a Jeep product issue and has nothing to do with my actions or maintenance. I should not be financially penalized for a repeated safety failure that is fully docume
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My clutch was recalled and I brought it in maybe around 10 times after because the service transmission light immediately came up after the recall fix. After bringing it to jeep for a year and engineers giving me the run around. First they said it was the way I was driving the clutch then after a year they said that the recall was to put a new sensor in and that is why the service transmission light is going on. This cannot be correct because they would have said that from the beginning. It is dangerous because you cannot see anything on the screen when the service transmission light comes up. They do not know what is wrong and are making up excuses after it was in the shop off and on for a year. The way I drive the clutch is normal and should never make the service transmission light go on. It never happened before the recall.i have docume to from all the times it went into the shop.
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Coolant, leaking from jeep wrangler overheated, took it to my personal mechanic, who pointed out that there is a known issue and handed me the customer notification ZD8 coolant leakage, which states that the vehicle should be taken to a dealership and that the repair would be covered. I took it to the dealership.
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Coolant leaking, engine overheating, dealer says not covered issue despite it being a known issue (see customer satisfaction notification zd8 coolant leak. But dealership is going to charge me over five hundred dollars to replace a gasket and use some lock tight on my vehicle.
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I have been having random issues with my backup camera on my vehicle and noticed the recall only includes 2024 yrs. I have reported this to my dealership as early as right after purchase in Dec of 2021. I have had the vehicle for 3yrs and it the back up camera stops working randomly at minimum once a month and probably more often than that.
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There is a air filter behind the dash glove box that continues to move (makes sound) as if its running after the vehicle is off. When you open doors you can hear the noise of the filter or component or something making a noise
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I took my jeep into the dealer for my 4xe 95b recall. They did not show me pass or fail my car went in on no battery 2 1/2 hrs later they said my car was done. I do not believe they completed the drive cycle test to show pass or fail my odometer reading was only a few miles more then when I dropped it off and no battery charge gas gage hadn't moved.
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I have had 2 separate incidents with this tow bar system. Both resulted in catastrophic failure of the equipment. In Oct. 2024 while traveling in Atlanta Ga. a retaining pin came out of the tow bar on one side and resulted in the tow vehicle becoming uncontrollable. I convinced myself this was operator error. Since then, I replaced the damaged tow bar with the equivalent tow bar from Etrailer. Again on Fri [XXX] the same thing happened again with a lost pin resulting in uncontrollable vehicle while travelling through Shreveport La. I firmly believe that this tow bar system has some design flaws that allows the retaining pins to dislodge while experiencing rough road conditions. This system is designed to flat tow a vehicle behind an RV. The RV in question is a 2024 Jayco Seneca rated to tow up to 10,000lbs. The vehicle being towed is a 2021 Jeep Wrangler with an estimated weight of 4,500lbs. The tow bar system mentioned above is rated up to 6,000lbs. I have contacted Etrailer and they have offered a refund. I think this system needs to be reevaluated for its safety designs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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My 2021 Jeep Wrangler suffered a power steering massive leak and gear box is defective. I only had 19,000 miles on it and the steering is very very loose and has always been loose since I purchased it. I have an appointment with Kings Crysler Jeep, Mason Ohio on September 24, 2024.
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Hi, I am hereby, reporting that a clutch recall and software update was done on my 2021 wrangler jeep rubicon and the jeep would shut down when pressing the gas pedal and bogs down while driving. The jeep is still at the dealership since June 18 2024 and haven't heard anything from them so far and they won't give me a loaner vehicle. I don't have any other vehicle to drive.
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Drivers sun visor broke off while driving on November 2023 on a 2021 Jeep. I was driving at a residential area going 30mph. Dealership fixed it and assessed it as a safety issue.
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The clutch pressure plate was recalled in February 2023 and they still have not repaired. Seems unreasonable to have a recall for 13 months with no remedy
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Took my jeep Wrangler 4xe for the [XXX] recall fix to Cole Chrysler Dodge Jeep dealership in San Luis Obispo California. My vehicle was returned to me in less than 4 hours of drop off with a depleted electric battery. The recall fix was not done correctly per Stellantis instructions.
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Traveling in Florida on [XXX] going approximately 65 MPH the rear side plastic window on our soft top wrangler blew out without any warning. Other vehicles destroyed it. I luckily was able to pull over in the median to retrieve the damaged window.
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When cruise control is engaged at high speeds the Jeep has a serious and dangerous wobble Also, the fuel saver auto shut off and start no longer works. The dealership is claiming both issues are out of warranty and are my responsibility to fix. Finally the recall fix left me without my jeep for 6 1/2 weeks.
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The Air Conditioner in my 2021 Jeep Wrangler with 15K miles caused two anaphylactic reactions to mold. On Wednesday May 31, 2023, immediately upon starting the Jeep engine and the AC fan starting I had a severe allergic reaction while driving that resulted in me having to pull over and administer my EPI pen and use my inhaler. At the time my soft top was off as were the windows and doors.
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Jeep dealer Chrysler Dodge Jeep Ram FIAT of Manhattan (678 11th Ave New York, NY 10019-7047) has to be added to the list of Jeep dealerships refusing (or unable) to assist with safety recalls ZB7 and ZD8. We will keep filing complaints with NHTSA until all Jeep dealerships start to assist Jeep drivers with these federally required and mandated repairs.
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Manufacturer Recall Number ZB7 NHTSA Recall Number 22V-865 No JEEP dealerships around NY State (even the Oneonta NY dealership who sold me the actual vehicle) seem willing to assist and schedule a repair. How do I file a complaint?
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I am now on my 4th new windshield. I've owned my Jeep for less than 2 years, the last two windshields had to be replaced within 3 months of each other. I understand that Jeeps have a reputation for windows easily cracking, but the manner in which they crack and spread is terrifying.
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The backup camera turns off completely and the line marks for the parking spot disappears. According to the dealership this is a manufacturer defect that the manufacturer is aware of but haven't taken any actions. It is a dangerous situation as the backup camera is standard feature in all cars and people rely on the camera when backing up the vehicle.
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Within a few days of buying it brand new off the lot the back up camera quit displaying the line assist intermittently when vehicle is placed in reverse. We had it reset at the dealership. The issue continued.
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Poor workmanship - soft top broken after single use
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Driving in electric mode around 40mph into a 55mph zone I could not accelerate and the jeep started to slow down. I put the hazards on and pulled over. Shut the jeep down and restarted.
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- loss of power -lag in gas pedal response - struggles to go up hills - lunges forward at times - its a 2021 and starting to have corrosion issues
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I am concerned for the safety of my family with the recall of my jeep Wrangler. There is no remedy, is it safe to drive?
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The vehicle had a tendency to shut down while driving - the HV battery recall is a significant safety issue. It’s been 3 months since the recall and I’ve heard noting about the fix. The manufacturer instructed owners to not park newt other vehicles, in a garage, and not to charge the vehicle.
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The manufacturer has not developed a remedy for this important safety recall and I would like to request a repurchase of the vehicle.
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Received the FCA recall B9a/NHTSA 23V-787 which states that a defect exists, the High Voltage (HV) battery on the vehicle may fail internally. the root cause is still being investigated and there is no fix at this time. It then states to refrain from recharging these vehicles and not to park them inside of buildings or Structures or near other vehicles.
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Manufacturer recall. Solution not available.
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While driving down the highway, my Jeep started to violently jump. I had to completely come to a stop in the middle of the highway before my jeep would stop jumping. I was going about 65 in heavy traffic which was very scary.
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Front windshield defroster only blows hot air on center of windshield leaving the driver and passenger windshield frosted and foggy and dangerous to drive especially in the winter.
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The backup camera on my 2021 jeep wrangler unlimited rubicon just stopped working. I got in, started the car as usual, went to back up and the screen is completely black. I've gone 3 different places today and the camera has not worked all day.
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