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2023 Honda Pilot Body & Structure Problems

4 owner-reported body & structure complaints from NHTSA data

4
Complaints
Jan 2026Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (4)

criticalSTRUCTURE
Filed: Jan 2026

Water is leaking into your vehicle during rainstorms, soaking the driver's seatbelt, airbag, and airbag electronics despite no sunroof or accident history. This raises concerns about whether the seatbelt pretensioner and airbag will work properly in a crash after repeated water exposure. Additionally, your rear driver's side door occasionally won't unlock or open from the outside, requiring you to reach inside to use the interior handle, which could be dangerous in an emergency. The issue likely involves inspecting and sealing the roof rack mounting points and door locking mechanism, and potentially replacing water-damaged electrical components.

NHTSA #: 11712295
mediumSTRUCTURE
Filed: Jul 2025

The contact owns a 2023 Honda Pilot. The contact stated that while shifted into reverse, there was an abnormal popping and cracking sound coming from the driver’s side roof. The failure became worse over time. The vehicle was taken to a dealer where it was diagnosed and determined that the struts needed to be replaced. The vehicle was taken to a dealer and the contact was informed that there were improper welds underneath the third-row seats on the cross member, and that the cross member needed to be properly welded. The vehicle was taken to a body shop and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

NHTSA #: 11676179
mediumSTRUCTURE
Filed: Dec 2023

Sunroof glass exploded: While driving in light traffic -- approximately 65 mph -- I heard a loud crash exploding sound and then the sound of glass breaking. No other vehicles were near me but I quickly scanned my front, back, and side windows and mirrors and nothing was broken. No warnings on instrument panel. I could hear wind coming in the vehicle and realized it was coming from the sunroof. I pulled off at the next exit and inspected the top of my Honda Pilot. There was about an 8–10-inch hole in the sunroof glass above the driver's seat with jagged glass angled outward from the hole. No signs of any other damage such as feathers from a bird or scratches from a rock. Just a hole and broken glass. I continued to the drive to my home -- about 20 miles. By the time I got home, more than half of the glass had broken off, leaving an opening about 18 X 30 inches or more. Upon closer inspection, it was clear there was no other damage from other objects just as a rock or animal/bird. It was a very frightening and unnerving experience, especially driving on interstate traffic. I contacted my Honda dealer, and it was suggested I contact Honda customer service. We have filed a claim with our auto insurance.

NHTSA #: 11561145
mediumSTRUCTURE
Filed: Jul 2023

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, there was an air draft sound coming from the interior of the vehicle with all the windows closed. While washing the vehicle, the contact observed water leaking into the interior of the vehicle however, the contact was unable to locate the origin of the leak. The vehicle was taken to the dealer, who was also unable to locate the origin of the leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 527.

NHTSA #: 11532973

Other 2023 Honda Pilot Issues